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[Q] Firmware Update Problem and Kies Problem

Two problems in one email... Let me say ahead of time I appreciate any help and have looked for solutions before posting
1) Captivate always gives error contacting AT&T server when trying to check for firmware update. I am still on a stock phone with no root. I was able to use this function to upgrade from whatever the phone had when shipped to JH7. Since then always get this error.. Help would be appreciated.
2) Kies program connection. Because I could not check for firmware updates I decided to try Kies. I can not connect except for when I choose Mass Storage mode on my phone's usb and then the Kies software says to choose PC Studio mode. Only Kies mode on my phone is Firmware Update mode. Help would be appreciated.
Thanks.
Steve

Try using Kies Mini instead of that version, Mini is just for firmware upgrading.
Also when you use it set your phone to usb debugging mode and ask on connection in the application settings.

Jh7 its the latest update. There's no new froyo out yet.
Sent from my SAMSUNG-SGH-I897 using XDA App

Thanks for the replies..
I did the debug usb and Kies told me it can not connect to a device with usb debugging on .. again told me to turn on Kies (PC Studio) but I don't have that option on my phone...

Uninstall your Kies software, if your wanting to update to JF7 from JH6
you install this software (Kies Mini- for firmware upgrades only)
Google "Kies mini Samsung captivate".
Click the first link.
i'd post a link but im not permitted to considering I only have 1 post.
MAKE sure you have settings>applications>usb settings>ask on connection
AND
settings>applications>developement>USB debugging enabled.

1) I had this same problem after the JH7 update via OTA. I used the "Software Update" selection and got the proper update. Phone said it updated correctly. After that, whenever I tried to check for update again, it failed to connect to the server. I had some other issues as well (not being able to add a google account). I took it to AT&T but they didnt know how to fix it. I ended up flashing back to stock using odin-one-click and updated it again to JH7. After that, everything worked ok. Seems like during your update, something didnt install right although it told you it did.
2) Make sure you are in the TouchWiz launcher and not any other launchers like LauncherPro. Also, make sure you are on the home screen of the TouchWiz. The only way I can get Kies to recognize my phone is to change the USB settings to Kies (not Ask on connection). 1.5.3.10093_82 is the version of Kies I am using. If you update it to the latest version (1.5.4.10093_100), then it will no longer recognize the samsung captivate at all.

i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.

plumpkinstew said:
i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.
Click to expand...
Click to collapse
Don't panic. That happens alot probably because people are slamming the servers looking for an update. Try it on an off time and see if it connects.

Kies won't recognize my Captivate

Hi,
I have Canadian (Rogers) version of Captivate i896.
When I first got it, there was no problem connecting it to Kies.
Now that I am trying to upgrade the firmware to 2.2, Kies won't recognize my phone.
After I plug in the USB, and select Kies mode (Firmware upgrade) on the phone when prompted, nothing happens. No error message, nothing either on the phone or on Kies.
Connecting it as Mass storage device works fine. Kies then recognizes it but tells me to choose Kies mode, not mass storage.
I have upgraded Kies to the latest version (1.5.3.10113_29).
My Captivate is rooted and is running ADW as default launcher.
Any help please?
Thank you.

Have you taken the time to read the other Kies post here in Captivate general?
Your answer is there.

Sqdnguns said:
Have you taken the time to read the other Kies post here in Captivate general?
Your answer is there.
Click to expand...
Click to collapse
Could you tell me the link please?
Tried to find the answer in other posts, but it isn't easy to read through all threads, pages.
I find the search function not so easy to use.
I have tried completely uninstalling & reinstalling Kies.
I have tried Driver Recovery.
I am using the main USB port (directly off the motherboard).
Still no response from Kies or the phone at all.

jchoi1009 said:
Could you tell me the link please?
Tried to find the answer in other posts, but it isn't easy to read through all threads, pages.
I find the search function not so easy to use.
I have tried completely uninstalling & reinstalling Kies.
I have tried Driver Recovery.
I am using the main USB port (directly off the motherboard).
Still no response from Kies or the phone at all.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=904458
http://forum.xda-developers.com/showthread.php?t=902336
That will get you started...........they are all on the same page as your post.

have Windows 7 Ultimate and Hard time Kies Recognizing my Phone. I used the same method which used to fix an iPhone Issue ages back
1) Download Your Uninstaller 2010 ( Free trial ) and removed currently installed KIES - it removes it plus cleans up form the registry
2) Download everything from http://www.voidtools.com/ - it's like an interactive search and picks everything in your PC. Search for Samsung and Kies, delete all files and folders which say Samsung and Kies
3) Reboot PC
4) Install Canadian Kies Ver http://www.samsung.com/ca/support/de...ub_class_cd=P#
5) Open Kies (You have to be in TW Launcher, not LauncherPro or other for Kies to detect the phone and do a firmware update)
6) Plug in your phone with Kies firmware update On (in Settings/Application/usb settings)
7) Select Firmware Update in Kies
8) Click the Update button
9) Wait for the download to finish then you will see another Windows POP up, DONT PRESS OK
10) Disconnect USB | Power OFF Phone
11) Power Phone ON with VOL Buttons ON, it will come to Downloading... Download mode (Black/yellow screen with a shovelling droid)
12) Connect USB after 5 seconds
13) Press OK on Kies so it pushed the update to the phone
14) Kies will say Update Completed and your phone should be sitting on Galaxy S, diconnect cable and you enter Froyo

Everyone is missing the real problem here. You have to be using TW launcher as your default to connect.
Sent from my SAMSUNG-SGH-I896 using XDA App

TheEscapist said:
Everyone is missing the real problem here. You have to be using TW launcher as your default to connect.
Sent from my SAMSUNG-SGH-I896 using XDA App
Click to expand...
Click to collapse
^^^^^+10000

TheEscapist said:
Everyone is missing the real problem here. You have to be using TW launcher as your default to connect.
Sent from my SAMSUNG-SGH-I896 using XDA App
Click to expand...
Click to collapse
You mean people have difficulty comprehending #5?
Sent from my ADR6300 using XDA App

Can you explain what is the TW launcher and how I use it as default.
TheEscapist said:
Everyone is missing the real problem here. You have to be using TW launcher as your default to connect.
Sent from my SAMSUNG-SGH-I896 using XDA App
Click to expand...
Click to collapse
Hi, can you explain what is the TW launcher and how I use it as default.
Thank you

aoquendo1 said:
Hi, can you explain what is the TW launcher and how I use it as default.
Thank you
Click to expand...
Click to collapse
TouchWiz - the default launcher that comes with the Captivate. Some people install a different launcher (like LauncherPro), which can prevent Kies from connecting to your phone.

I couldn't get Kies to recognize my Captivate either. The trick was to format the internal SD card. After that Kies found the phone, informed me of the 2.2 update.
Sent from my SAMSUNG-SGH-I896 using Tapatalk

[Q] Can't root Indian Atrix 2 running OTA ICS 4.0.4

I have an Indian Atrix 2 running the official OTA ICS 4.0.4
I haven't rooted the phone before it updated and was trying to do it now using the files and instructions from here
http://forum.xda-developers.com/showthread.php?t=1742879
I've done all the basics:
-Checked that USB Debugging was on
-Checked that Unknown Application Sources were allowed
-Made sure I had the latest drivers
However the root batch file only says that the "daemon started successfully" but nothing happens after...
I've attached a couple of screenshots
Also I noticed that after connecting my phone to the computer and running the command 'adb devices' my phone doesn't show up in the devices list, this probably has something to do with it, but I don't know what or how to rectify it.

Try different cable or computer usb port.

I've yet to successfully root mine as will but i would also suggest running as administrator
Sent from my MB865 using Tapatalk 2

tried both suggestions, unfortunately to no avail.

How about reinstalling adb??
If nothing works i would suggest doing a factory reset and trying again.
Sent from my Atrix2 Stock ICS Leak#2 Rooted,Deodexed,With Google Now...

Same Problem
I too am in India and on the same update. I am facing the same problem. Till now i have tried this on 3 different PCs and it hasn't worked. I don't want to go for a factory reset as i will loose all my apps and data.

[email protected] said:
I too am in India and on the same update. I am facing the same problem. Till now i have tried this on 3 different PCs and it hasn't worked. I don't want to go for a factory reset as i will loose all my apps and data.
Click to expand...
Click to collapse
This problem has been seen in Indian Atrix 2.many have got it working after factory reset.about the data you can easily backup and restore it without any worries using say titanium backup
Sent from my Atrix2 Stock ICS Leak#2 Rooted,Deodexed,With Google Now...

deveshmanish said:
This problem has been seen in Indian Atrix 2.many have got it working after factory reset.about the data you can easily backup and restore it without any worries using say titanium backup
Sent from my Atrix2 Stock ICS Leak#2 Rooted,Deodexed,With Google Now...
Click to expand...
Click to collapse
But doesn't that require root itself the google play page says so. I have never installed it earlier cuz of that.
https://play.google.com/store/apps/details?id=com.keramidas.TitaniumBackup&feature=search_result

Instructions from the post below worked for me.
http://forum.xda-developers.com/showpost.php?p=28441420&postcount=1

athani said:
Instructions from the post below worked for me.
http://forum.xda-developers.com/showpost.php?p=28441420&postcount=1
Click to expand...
Click to collapse
still the same for me. wil have to reset this weekend it seems

---------- Post added at 06:14 PM ---------- Previous post was at 06:10 PM ----------
[/COLOR]
Kryptyle said:
I have an Indian Atrix 2 running the official OTA ICS 4.0.4
I haven't rooted the phone before it updated and was trying to do it now using the files and instructions from here
http://forum.xda-developers.com/showthread.php?t=1742879
I've done all the basics:
-Checked that USB Debugging was on
-Checked that Unknown Application Sources were allowed
-Made sure I had the latest drivers
However the root batch file only says that the "daemon started successfully" but nothing happens after...
I've attached a couple of screenshots
Also I noticed that after connecting my phone to the computer and running the command 'adb devices' my phone doesn't show up in the devices list, this probably has something to do with it, but I don't know what or how to rectify it.
Click to expand...
Click to collapse
seems driver issue, the phone is not recognized..

I rooted it using the attached RazrRoot file. I saw it somewhere on XDA but I am unable to find that thread. So I am uploading it again.
All the credits goes to original developer. I am just uploading it again.
For me, there was no problem in rooting the device. I rooted it as soon as I updated to ICS. So good luck to you all.
PS: I won't be responsible for any damage caused to your device

Still error
androiddecoded said:
I rooted it using the attached RazrRoot file. I saw it somewhere on XDA but I am unable to find that thread. So I am uploading it again.
All the credits goes to original developer. I am just uploading it again.
For me, there was no problem in rooting the device. I rooted it as soon as I updated to ICS. So good luck to you all.
PS: I won't be responsible for any damage caused to your device
Click to expand...
Click to collapse
I tried everything even reset my phone. Now i am getting the attached error. PLease help guys..

check your connection mode
When you connect the phone using the USB cable, what mode is activated? Try selecting mass storage mode and then run the root script. (Other modes like MTP etc won't work I think)
Also try reinstalling the drivers before trying this out.

Doesnt work
badbomb said:
When you connect the phone using the USB cable, what mode is activated? Try selecting mass storage mode and then run the root script. (Other modes like MTP etc won't work I think)
Also try reinstalling the drivers before trying this out.
Click to expand...
Click to collapse
I tried it and it didnt work. I also have read somewhere that u have to connect via MTP only.

[email protected] said:
I tried it and it didn't work. I also have read somewhere that u have to connect via MTP only.
Click to expand...
Click to collapse
I've tried all the suggestions, out of which none seem to have worked. I think it is a driver issue, however I uninstalled the driver from the Windows Device manager and re installed the latest moto drivers, which hasn't solved the problem. So now I'm out of ideas

Kryptyle said:
I've tried all the suggestions, out of which none seem to have worked. I think it is a driver issue, however I uninstalled the driver from the Windows Device manager and re installed the latest moto drivers, which hasn't solved the problem. So now I'm out of ideas
Click to expand...
Click to collapse
How long did u wait after running the root file ?
It does take time to move ahead from daemon started successfully.. and ur phone will reboot twice after the darmon starts.

anikadam said:
How long did u wait after running the root file ?
It does take time to move ahead from daemon started successfully.. and ur phone will reboot twice after the darmon starts.
Click to expand...
Click to collapse
If u see the screen shot i have attached in a reply above u will see that it goes till the end without rooting the phone

download the razr root file and try again, maybe some problem with the download. im sorry cant help you with anything else.. maybe a hard reset should do it.
try following this again,
download the moto driver
Moto Drivers
download the razr root from here again, this is the one i used
Razr root 4.0.4
Connect phone in MTP mode
USB debugging enabled
Right click on the root.bat file and Run as administrator..
This is how ive rooted, twice, and also one of my friend.. the difference is that im on the latest leak, 672.1.18.en.03 ( but thisis also the OTA for AsiaRetail MB865) So this Should probably work.. If not maybe research some more and if nothing helps maybe a hard reset is your last option..

See if this helps
Firstly I don't know since you already attempted a root method which didn't work out yet how & up to what extent it alters your phone though not rooted. If your phone is working I feel the first step now would be for you to do a factory reset assuming you are on ICS OTA (OTA remember & nothing else) & I am repeating one of my post for what's it worth to you cause it was successful for me, so here it is :
Here's what I did :
1) Installed the latest USB drivers (in my case Motocast) from Moto site.
2) As a double check executed the Motorola Device Manager program (basically the USB drivers) again from the Moto site (which gives option of repair or uninstall & I selected repair since I initiated the install process) atop the prior installation of the Motocast.
3) Cold boot the computer (shutdown & then restart & not just restart {being paranoid })
4) On phone ensure screen timeout to never, screen always on while charging, usb debug on, allow non market apps install check then plug in to back port and when the Moto USB transfer GUI pops up, right click the icon @ system tray & check do nothing when phone is plugged in. Unplug phone
5) Once again cold restart phone & computer
6) After phone restarts killed all google processes manually, disabled anti virus, vpn's & other non critical apps
6) Once rebooted both devices, selected MTP mode, plug in phone & click on Jim's root file
7) Root - Cut thru like hot knife thru butter
One most important point was since I was absolutely bone stock I did not do factory reset before plugging in phone and in case if any kind of tinkering has been done ensure factory reset to make sure you go absolutely bone stock & then follow above steps. Hope this helps.
Post your final update. Good Luck!

Soft Brick Issues (4.3/4.4)

I don't think this has been covered as I have googled till my fingers bled and checked various XDA threads.
I was using the Kingdroid method of updating the bootloader to make it ready for 4.4 TW ROMs as well as Mobile ODIN. I got to the stage of flashing the official 4.4 ROM and I asked for it to boot into ODIN mode so I could do the Bootloader update as well. The only problem is that my laptop seems to not want to recognise my phone as a USB device and I can't take it any further.
I'm sorry if this is in the wrong forum, I couldn't think of anywhere else to put it since I don't know who could help with a solution.
The phone will only go into ODIN mode, hang at the Galaxy Note 3 screen or hang as it tries to reboot into a recovery.
I had made sure all the device drivers/USB drivers were up to date and installed before doing this. I have Windows 8.1 if that matters at all.
Thanks in advance guys,
Paul

PAULO76 said:
I don't think this has been covered as I have googled till my fingers bled and checked various XDA threads.
I was using the Kingdroid method of updating the bootloader to make it ready for 4.4 TW ROMs as well as Mobile ODIN. I got to the stage of flashing the official 4.4 ROM and I asked for it to boot into ODIN mode so I could do the Bootloader update as well. The only problem is that my laptop seems to not want to recognise my phone as a USB device and I can't take it any further.
I'm sorry if this is in the wrong forum, I couldn't think of anywhere else to put it since I don't know who could help with a solution.
The phone will only go into ODIN mode, hang at the Galaxy Note 3 screen or hang as it tries to reboot into a recovery.
I had made sure all the device drivers/USB drivers were up to date and installed before doing this. I have Windows 8.1 if that matters at all.
Thanks in advance guys,
Paul
Click to expand...
Click to collapse
Right click on Odin > Properties and choose Compatibility then run it in Either windows 8 or Windows 7
And uninstall KIES as KIES and Odin don't mix well.
Reboot your lappy and job is done :good:
EDIT: PS - flash total stock 4.4.2 then use a custom ROM as flashing just the BL causes issues.

radicalisto said:
Right click on Odin > Properties and choose Compatibility then run it in Either windows 8 or Windows 7
And uninstall KIES as KIES and Odin don't mix well.
Reboot your lappy and job is done :good:
EDIT: PS - flash total stock 4.4.2 then use a custom ROM as flashing just the BL causes issues.
Click to expand...
Click to collapse
Thanks for the guidance.
Still not working mate. Did everything you said to do, I even put the phone in ODIN then attached it to the laptop and had it attached to the laptop while I put it in ODIN as well. Did those 2 things while launching ODIN too but still no joy.
Meant to say that nothing at all comes up under ID:COM
Any other ideas?
Paul

PAULO76 said:
Thanks for the guidance.
Still not working mate. Did everything you said to do, I even put the phone in ODIN then attached it to the laptop and had it attached to the laptop while I put it in ODIN as well. Did those 2 things while launching ODIN too but still no joy.
Meant to say that nothing at all comes up under ID:COM
Any other ideas?
Paul
Click to expand...
Click to collapse
Try a different Port or even USB cable, USB 3.0 can be iffy sometimes, if that's a no-go try another computer if you can.
EDIT: Try a different version of Odin also if you can, 1.85 is a winner everytime, what version you currently using?
EDIT2: Attached 1.85 for you

radicalisto said:
Try a different Port or even USB cable, USB 3.0 can be iffy sometimes, if that's a no-go try another computer if you can.
EDIT: Try a different version of Odin also if you can, 1.85 is a winner everytime, what version you currently using?
EDIT2: Attached 1.85 for you
Click to expand...
Click to collapse
Cheers fella, I'll give it a crack. My version is Odin3 v3.09. I've looked into the system closer and instead of my device being listed as Samsung it is listed as the Snapdragon 800 processor number and then I have base system device and 8 unknown devices in the same list.
When I right click on the properties it says that the device is not configured correctly, I choose to update the driver and it downloads one only to fail at the install point saying data invalid.
Paul

PAULO76 said:
Cheers fella, I'll give it a crack. My version is Odin3 v3.09. I've looked into the system closer and instead of my device being listed as Samsung it is listed as the Snapdragon 800 processor number and then I have base system device and 8 unknown devices in the same list.
When I right click on the properties it says that the device is not configured correctly, I choose to update the driver and it downloads one only to fail at the install point saying data invalid.
Paul
Click to expand...
Click to collapse
Maybe you need the right usb driver for your phone to be recognized or a adb usb driver perhaps? When the phone is in download mode, windows often list the name differently.

radicalisto said:
Try a different Port or even USB cable, USB 3.0 can be iffy sometimes, if that's a no-go try another computer if you can.
EDIT: Try a different version of Odin also if you can, 1.85 is a winner everytime, what version you currently using?
EDIT2: Attached 1.85 for you
Click to expand...
Click to collapse
Tried a few USB leads and all 3 ports on my laptop but it was a no go. Used v.1.85 as well. The only thing left to do I guess is to try another PC or laptop and keep my fingers crossed.
Paul

hey_joe said:
Maybe you need the right usb driver for your phone to be recognized or a adb usb driver perhaps? When the phone is in download mode, windows often list the name differently.
Click to expand...
Click to collapse
Thanks Joe.
I've tried to install adb but the part that features the drivers fails to install. When I have the Note 3 plugged in I can get to the point that goes to update the drivers but fails to install with a message that the data was invalid.
I had been running 4.4 AOSP on it and my Nexus 7 1G but now it's both that aren't recognised as a USB storage device.
My head is battered now and it looks like the only hope I have of rescuing my phone is if it works on another PC. This is a long shot at this point I think.
Paul

I'm feeling your pain Paul, I'd be devastated if that happened to beautiful note 3. Fingers crossed for you.
Sent from my LG-V500 using xda app-developers app

Definitely try another PC and I think it will work
Sent from my SM-N900 using Tapatalk 2

I have my fingers and toes crossed, gingerdude.
Elhamy, that's my only hope I think. I don't understand what the hell what has happened but I'll have to go the Odin route since that's all I can really get it into. If I run Odin3 on another laptop with the phone plugged in and it isn't recognised, it's getting put through the wall as it's no use to me at that point. I will try to reinstall the drivers through Kies first though, just hope it would still work even though it will be in Odin mode.
Paul

Odin not detecting in download mode

Looking to go back to stock using this post
http://forum.xda-developers.com/showthread.php?t=1591601
Odin will recognize my phone when booted normaly but, when in download mode odin wont recognize my phone
I have CWM recovery 6.0.3.8 installed if it makes any difference.
Any help is appriciated, thanks

Are the drivers installed? This is usually the problem. If that is not the problem, it may be the USB Port or the USB Cable. Switching ports usually helps.

xWolf13 said:
Are the drivers installed? This is usually the problem. If that is not the problem, it may be the USB Port or the USB Cable. Switching ports usually helps.
Click to expand...
Click to collapse
Unfortunately, i have tried both of those things. I have uninstalled and reinstalled samsung drivers from both kies and the samsung website. I have also tried switching ports with no avail. I have found out when i connect my phone in download mode in one port there will be a sound as if a device is connected but i cannot see the phone on my computer, on all other ports it will sound as if the device connected and then disconnected immediately. I have also tried using multiple versions of odin.

ilikewaffelz said:
Unfortunately, i have tried both of those things. I have uninstalled and reinstalled samsung drivers from both kies and the samsung website. I have also tried switching ports with no avail. I have found out when i connect my phone in download mode in one port there will be a sound as if a device is connected but i cannot see the phone on my computer, on all other ports it will sound as if the device connected and then disconnected immediately. I have also tried using multiple versions of odin.
Click to expand...
Click to collapse
Yes! You hear the sound of the phone being connected. Have you checked any processes on your computer when that happens? Download Mode needs certain drivers (downloaded automatically) to be able to work with Odin.

xWolf13 said:
Yes! You hear the sound of the phone being connected. Have you checked any processes on your computer when that happens? Download Mode needs certain drivers (downloaded automatically) to be able to work with Odin.
Click to expand...
Click to collapse
Unfortunately, no other processes appear on my computer when connected. Would there be a way i could download the download mode drivers manually?

ilikewaffelz said:
Unfortunately, no other processes appear on my computer when connected. Would there be a way i could download the download mode drivers manually?
Click to expand...
Click to collapse
Going on a limb here, but maybe this will work: http://forum.xda-developers.com/showthread.php?t=2038555

ilikewaffelz said:
Unfortunately, no other processes appear on my computer when connected. Would there be a way i could download the download mode drivers manually?
Click to expand...
Click to collapse
And uninstall kies from your computer. There is nothing useful about that app.

xWolf13 said:
Going on a limb here, but maybe this will work: http://forum.xda-developers.com/showthread.php?t=2038555
Click to expand...
Click to collapse
The 1st installation method did not work, so i went on to the the 3rd however when i look on device manager my phone is listed as an Android Device>Google Galaxy Nexus ABD Interface, when i try doing step 8 my computer says the drivers are already up to date. Going on details for the driver says its from ClockworkMod(my current recovery). Might this be why Odin cannot detect my device when in download mode? And if so how would i go about fixing this? Thanks for your help by the way

ilikewaffelz said:
The 1st installation method did not work, so i went on to the the 3rd however when i look on device manager my phone is listed as an Android Device>Google Galaxy Nexus ABD Interface, when i try doing step 8 my computer says the drivers are already up to date. Going on details for the driver says its from ClockworkMod(my current recovery). Might this be why Odin cannot detect my device when in download mode? And if so how would i go about fixing this? Thanks for your help by the way
Click to expand...
Click to collapse
Hmmm. Another option could be just flashing to stock rather than using Odin. May I ask why you want to go back to stock? Are you returning your phone? If so, flashing a stock ROM should suffice..

xWolf13 said:
Hmmm. Another option could be just flashing to stock rather than using Odin. May I ask why you want to go back to stock? Are you returning your phone? If so, flashing a stock ROM should suffice..
Click to expand...
Click to collapse
Well yes, im soon going to be getting a new phone in May(any suggestions?? lol). However, since flashing Cyanogen Mod 10 i have had trouble getting calls. I cannot hear when the phone is dialing and if someone picks up on the other end i dont hear anything. Also, recently texts have not been working. I have seen that I am able to send texts but not recieve them, or if i do they will take a LONG time to come through and usually i will get all the messages at once.