Hey, I'm a little stuck - for the past couple of days I've been endlessly trying to get my GT-N8010 updated to the latest firmware but haven't been able to do so. I'm not quite sure how to do it in Odin, but I've seen that the UK update is available through Kies, so I've been trying to do it that way.
My Windows 7 laptop recognizes the tablet, and so does Kies, but Kies doesn't even show my current firmware version - and any time I try to go to Settings > Firmware Update settings or Settings > Firmware Update and Initialisation Kies either greys out and I can't interact with it or it crashes.
Am I missing something or is Kies just not the way to go? I've tried all the solutions I can find - ending all Kies processes in Task Manager and trying again, uninstalling and then re-installing Kies, and even the old "blow on the USB" trick... But nothing seems to work. I managed to get the update notification through once, but when I clicked download Kies just closed and since then it hasn't even notified me of an update.
Could someone offer some advice, please?
Many thanks in advance!
Related
Two problems in one email... Let me say ahead of time I appreciate any help and have looked for solutions before posting
1) Captivate always gives error contacting AT&T server when trying to check for firmware update. I am still on a stock phone with no root. I was able to use this function to upgrade from whatever the phone had when shipped to JH7. Since then always get this error.. Help would be appreciated.
2) Kies program connection. Because I could not check for firmware updates I decided to try Kies. I can not connect except for when I choose Mass Storage mode on my phone's usb and then the Kies software says to choose PC Studio mode. Only Kies mode on my phone is Firmware Update mode. Help would be appreciated.
Thanks.
Steve
Try using Kies Mini instead of that version, Mini is just for firmware upgrading.
Also when you use it set your phone to usb debugging mode and ask on connection in the application settings.
Jh7 its the latest update. There's no new froyo out yet.
Sent from my SAMSUNG-SGH-I897 using XDA App
Thanks for the replies..
I did the debug usb and Kies told me it can not connect to a device with usb debugging on .. again told me to turn on Kies (PC Studio) but I don't have that option on my phone...
Uninstall your Kies software, if your wanting to update to JF7 from JH6
you install this software (Kies Mini- for firmware upgrades only)
Google "Kies mini Samsung captivate".
Click the first link.
i'd post a link but im not permitted to considering I only have 1 post.
MAKE sure you have settings>applications>usb settings>ask on connection
AND
settings>applications>developement>USB debugging enabled.
1) I had this same problem after the JH7 update via OTA. I used the "Software Update" selection and got the proper update. Phone said it updated correctly. After that, whenever I tried to check for update again, it failed to connect to the server. I had some other issues as well (not being able to add a google account). I took it to AT&T but they didnt know how to fix it. I ended up flashing back to stock using odin-one-click and updated it again to JH7. After that, everything worked ok. Seems like during your update, something didnt install right although it told you it did.
2) Make sure you are in the TouchWiz launcher and not any other launchers like LauncherPro. Also, make sure you are on the home screen of the TouchWiz. The only way I can get Kies to recognize my phone is to change the USB settings to Kies (not Ask on connection). 1.5.3.10093_82 is the version of Kies I am using. If you update it to the latest version (1.5.4.10093_100), then it will no longer recognize the samsung captivate at all.
i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.
plumpkinstew said:
i finally got my captivate to connect to kies mini using the .dll patch from another post and then moved back to the TwLauncher and selected Kies(firmware upgrade).
now its telling me in kies that it can not connect to the model information server
if i cant connect to kies then how will i ever be able to update to froyo?
help will be appreciated.
Click to expand...
Click to collapse
Don't panic. That happens alot probably because people are slamming the servers looking for an update. Try it on an off time and see if it connects.
Hey guys
I have installed the .net 4 framework and then I installed kies. I keep getting prompted by something called "teruten.com" it keeps asking for permission. If I click yes I get a "service initialli failed right after and the blue kies box stays there and then I get prompted by teruten.com again. If i press no, it just asks me again. Then it kies finally loads and when I connect my phone, I couldn't update it because I had it in mass storage mode. So I disconnected it and put it on kies mode and it didn't recognize the phone. Not even in my computer. Its weird, now I just noticed that my computer wont even recognize the phone. Any help would be greatly appreciated.
I kept getting the exact issue when trying to use Kies and finally gave up trying to figure it out. I had all the USB drivers installed correctly and verified but it just wouldn't work. Someone had posted about using Excel to modify the hosts file (if i remember correctly) but that didn't work for me either. I think the bottom line is it's a not for US app at this time. although some have managed to get it to work, it's a crap shoot.
Also when i attempted to get it to work it embedded itself into Outlook 2007. After unistalling Kies I would get an error (can't remember error) in Outlook everytime starting up. Finally had to uninstall and reinstall Outlook to clear that up.
Flamegs23 said:
Hey guys
I have installed the .net 4 framework and then I installed kies. I keep getting prompted by something called "teruten.com" it keeps asking for permission. If I click yes I get a "service initialli failed right after and the blue kies box stays there and then I get prompted by teruten.com again. If i press no, it just asks me again. Then it kies finally loads and when I connect my phone, I couldn't update it because I had it in mass storage mode. So I disconnected it and put it on kies mode and it didn't recognize the phone. Not even in my computer. Its weird, now I just noticed that my computer wont even recognize the phone. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Remove anything Samsung from your computer including drivers.
Download and install Mini Kies. It will reinstall drivers.
Connect phone and see if it's recognized.
STAY AWAY FROM KIES.
Samsung can't give us a phone that works properly and you want to use a software package that isn't designed to work with our phones. That is unless you are not in the US.
If you are trying to use kies to sync your outlook contacts and such you can use kies 1.5.310093_82. You can NOT use it for firmware updates. I used it to sync all my outlook contacts when I first got my captivate. You can find it on the forum. I had uploaded it and so did others. It will try and update to the newer version, don't let it or it will stop working for you.
Here is the download:
Kies_1.5.3.10093_82
http://www.megaupload.com/?d=JDQ5B4I4
Here is the tread:
http://forum.xda-developers.com/showthread.php?t=830194
Thanks guys.
Has anyone encounter this issue? can post your problems, answers and solutions here in this thread
My referb gt+ said that so I just flashed the latest firmware that's in the dev forum.
Hopefully we'll start to see some beta ICS ROMS soon?
the G+ tab I had when I joined this forum (a few days ago) took "factory reset" too literally and just KEPT resetting all night, I'd only had it for a few days so I took it back and swapped it for a new one. Tried doing the KIES backup thing at first opportunity and yes I have the same message about firmware. My 6210 is stock and I might keep it that way, my primary interest in rooting it was to try to get rid of touchwiz or at least be able to swap the apps that are in that stupid quick bar (that I keep hitting accidentally when I go to hit the spacebar while using the onscreen keyboard - I really REALLY wish I could just disable it, the quick switch icon is plenty for me to get to the apps I really do use frequently).
Sorry I can't be more help, but you are not alone.
Yes I have same problem. I always get message: Your deviice does not support software upgrading via Kies. I don't know what is problem. But I don't care about this problem. Before I had regular tab 7 and I newer upgrade device via Kies. I always did via odin. My device is 6200.
When you plug in the USB cord from your GTab to your computer, do you see MTS activate and a USB icon on your GTab? Also on your Systray icon can you "see" the GTab?
If not, I'm thinking the USB drivers on your computer might need updating?
I have the same problem on my rooted GT7+. Here's my setup:
1). Latest Kies installed on a MacBook Air running Leopard
2). Connect the GT7+ to Kies via Wifi
3). Receive error about not being able to upgrade via Kies
Those who have problem, are you connecting via the same method as mine? Googling for this issue yields some result whereby if you're connecting via Windows 7 and USB cable, it works. Of course, I haven't tried that.
BTW, pressing "Check for Updates" in the GT7+ itself does NOT do anything.
There is a new version of KIES and it updates the firmware too
1. There is a new version of KIES as of February 9.
2. When I connected my Samsung Galaxy 7 Plus to my PC while running the new KIES, it said there was a firmware update for my device (which is already 3.2 Honeycomb).
3. It is now installing the new firmware.
markr041 said:
1. There is a new version of KIES as of February 9.
Click to expand...
Click to collapse
Yup, I got that. Kies actually informed of the update.
markr041 said:
2. When I connected my Samsung Galaxy 7 Plus to my PC while running the new KIES, it said there was a firmware update for my device (which is already 3.2 Honeycomb).
Click to expand...
Click to collapse
Hmm, maybe I am running Mac and that's why I don't get the notification.
Is your device rooted and connected via USB?
HTC Thunderbolt 4G LTE
Samsung Galaxy Tab 7+ WiFi (P6210)
Not rooted.
Connected by usb.
PC.
Hey Guys, my forum search option is inoperable at the moment but i needed help on an issue that has probably been touched down on at some point. ever since i installed the new ICS update from rogers yesterday kies will no longer see my phone whatever i do, i can still see mY SD card and internal memory drives but can not for the life of me get kies to see my phone, anyone have a solution? ive already tried unchecking and rechecking debugging and stuff
Maybe try uninstalling both Kies and the USB driver and then reinstalling?
What do you need Kies for anyway?
+1
Ya..maybe ICS requires new drivers. Have you let Kies update itself?
yes i did let kies update, and i needed kies to back up my data
Tried to update the firmware to JB, but ODIN failed half way through.. tried several times with stock firmware as well as N8000 firmware, but same result. drivers are installed and present.
tried Kies several times from emergency restore, but allthough it detects the Note, it cant connect to it... tried different computers but with no success.
any suggestions will be greatly appreciated...
Many thanks
Update via Odin with KIES off make sure its not running .
jje
First of all get an 8010 firmware and try to install that if you already have it the suggest get it from samfirmware and also download the firmware for your region.
If ODIN is connecting to your tab then the issue is not with drivers most probably there is an issue with the copy of firmware you downloaded just download it again.
I do not think updating while kies is on is such a big issue I never face any issue but may be it was connected to kies anyways just to be safe exit kies
Open task manager and kill all kies related stuff, if you just close it you will have some processes running. Only after that start odin and get on flashing whatever you have.
Sent from my GT-N8010 using Tapatalk 2