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Question of LG Optimus 7 - Scrolling

Firstly, sorry if this is posted in the wrong section.
I have gotten the lg optimus 7. I have also played with htc surround 7. Mine phone at first didnt have this one problem, now I notice it more in IE, Emails, Certains Apps.
Issue: when scrolling it seems to jerk at certains spots. you will notice it when scrolling slowly. I am wondering if anyone else has noticed this. Or is this a current known issue?
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Question 2
I was wondering if I do a hard reset, would I be able to download the same apps I had before, or will it show up automatically with the same Login ID? I am still not sure what I can backup using zune. Does it backup apps,music,videos,games ? For contacts Do I use zune or something else.

dpatel10 said:
Question 1
Click to expand...
Click to collapse
Never noticed such a behavior with my Omnia7. Maybe the CPU is working with downloading something or changing networks aso. ?
Question 2
I was wondering if I do a hard reset, would I be able to download the same apps I had before, or will it show up automatically with the same Login ID? I am still not sure what I can backup using zune. Does it backup apps,music,videos,games ? For contacts Do I use zune or something else.
Click to expand...
Click to collapse
All your apps are tied to your WindowsLive account. You can download them again, when you have bought them and hardresetted your phone. Zune should do this automatically when you connect your phone to Zune after a reset.
Music and Videos are being synchronised with your computer, they should be there in the specified folder on your harddrive. Your installed Apps and Games are saved so they will be downloaded again from the marketplace.
For contacts and calendar you should be using your WindowsLive Account(www.hotmail.com). This works as an exchange account and synchronises your appointments and contacts from your phone to your WindowsLive-Account.

Integrated Messenger

Hi guys, just had a quick question. I've done my searching on both Google and XDA and I'm posting this thread as a last resort.
I'm on build 7720 and I can't seem to figure out how to set up the integrated messenger. When I slide over to the "online" section in messaging it says there is no one online when clearly I have a few people online. How do I get my contacts to show up in the "online" section?
P.S. It's been like this on all 3 builds of Mango for me.
Thanks for any input guys!

Nissan350 said:
Hi guys, just had a quick question. I've done my searching on both Google and XDA and I'm posting this thread as a last resort.
I'm on build 7720 and I can't seem to figure out how to set up the integrated messenger. When I slide over to the "online" section in messaging it says there is no one online when clearly I have a few people online. How do I get my contacts to show up in the "online" section?
P.S. It's been like this on all 3 builds of Mango for me.
Thanks for any input guys!
Click to expand...
Click to collapse
1) First question is, have you put yourself online in the status menu?
- Pull up the action bar, tap the status button, then tap 'online'. This will actually connect you and show you as online.
If you are online, then:
2) Do you have the right Windows Live ID sync'd?
- The integrated messenger app will only connect to the PRIMARY Windows Live ID. So you need to make sure that the Live ID you have set up with your phone initially (the one set as your main) is also the one you use for your Windows Live Messenger contacts.
If you have the right Windows Live ID, then:
3) Try adding a new contact and seeing if that contact appears on the phone.
- Add a new contact, preferably one not on your contact list currently, to see if the person shows up on your phone. Sometimes, it may simply be a sync'ing or provisioning error on Windows Live's end, and it may not be your phone. If this helps, you may have to remove your previous contacts and re-add them to allow Windows Live to provision them properly for your phone.
Then, if you are having issues with your Facebook contacts as well:
4) Contrary to popular belief, your Facebook contacts (or Twitter/LinkedIn contacts) not appearing is not a Windows Phone bug. Its simply a server side error with Windows Live and Facebook. Both of them need to sync up with your Windows Live ID, and sometimes that takes a while (from a couple hours to a couple days). In some cases, it doesn't happen at all, and a hard reset may be necessary to give Windows Live and Facebook a wake up call, but even this does not always work.
If all else fails:
5) Then unfortunately we can't be sure why its not working. Microsoft does not provide support for beta software so we probably won't see any real solutions until Mango is finally released and other people start reporting this issue. So you may be out of luck. Try a different Windows Live ID to see if that works, check to make sure your contacts haven't blocked you (or you blocked them). Or just wait it out and see if the Windows Live servers resolve it in time.
Hope it gets fixed for you. It has worked flawlessly for me ever since the first beta (though it did take a couple of hours for my contacts to show up initially), so its certainly not a Windows Phone issue.

Is those ppl tht is online, shows up in ur address book?
Sent from my LG Optimus 7

prjkthack said:
1, 2, 3, 4, 5
Hope it gets fixed for you. It has worked flawlessly for me ever since the first beta (though it did take a couple of hours for my contacts to show up initially), so its certainly not a Windows Phone issue.
Click to expand...
Click to collapse
thank you for this useful, very extensive post.
cheers

prjkthack said:
1) First question is, have you put yourself online in the status menu?
- Pull up the action bar, tap the status button, then tap 'online'. This will actually connect you and show you as online.
If you are online, then:
2) Do you have the right Windows Live ID sync'd?
- The integrated messenger app will only connect to the PRIMARY Windows Live ID. So you need to make sure that the Live ID you have set up with your phone initially (the one set as your main) is also the one you use for your Windows Live Messenger contacts.
If you have the right Windows Live ID, then:
3) Try adding a new contact and seeing if that contact appears on the phone.
- Add a new contact, preferably one not on your contact list currently, to see if the person shows up on your phone. Sometimes, it may simply be a sync'ing or provisioning error on Windows Live's end, and it may not be your phone. If this helps, you may have to remove your previous contacts and re-add them to allow Windows Live to provision them properly for your phone.
Then, if you are having issues with your Facebook contacts as well:
4) Contrary to popular belief, your Facebook contacts (or Twitter/LinkedIn contacts) not appearing is not a Windows Phone bug. Its simply a server side error with Windows Live and Facebook. Both of them need to sync up with your Windows Live ID, and sometimes that takes a while (from a couple hours to a couple days). In some cases, it doesn't happen at all, and a hard reset may be necessary to give Windows Live and Facebook a wake up call, but even this does not always work.
If all else fails:
5) Then unfortunately we can't be sure why its not working. Microsoft does not provide support for beta software so we probably won't see any real solutions until Mango is finally released and other people start reporting this issue. So you may be out of luck. Try a different Windows Live ID to see if that works, check to make sure your contacts haven't blocked you (or you blocked them). Or just wait it out and see if the Windows Live servers resolve it in time.
Hope it gets fixed for you. It has worked flawlessly for me ever since the first beta (though it did take a couple of hours for my contacts to show up initially), so its certainly not a Windows Phone issue.
Click to expand...
Click to collapse
Thanks for going in depth with this! It worked after I signed out of messenger and signed back in. I'm guessing it had to reconnect for some reason.
Thanks again!

Only works on wifi
Hi,
I have a different problem... for some reason I can only connect to the messenger service when I am on a wifi network? It won't work over the cellular network even with a hsdpa connection? It just says "Can't connect to chat".
Anybody else have this problem?
I'm using a Dell Venue Pro Build 7720 on Vodafone UK.

are you using it on a work network? maybe they are blocking IM.
I use it on wifi...
sometimes i have problems from live (on the phone) to my office's Lync server.. but that might just have been in the beta.

Working
I figured it out last night and yes your right, it was the network blocking it. I turned off content control with Vodafone and now it works.

[Q] Qauntum useless after Mango update would flashing back work

I have an LG Quantum and after the Mango update I don't receive email for my Hotmail accounts and I can no loner delete email from the Exchange server for my Exchange account. I have deleted and re-added all email accounts multiple times and have reset the phone twice - still the exact same problems.
I found the following thread here...
http://forum.xda-developers.com/showthread.php?t=935605
Would using those instructions to flash back work because the phone is useless to me now.
Thanks,
Sandy

The Sand said:
I have an LG Quantum and after the Mango update I don't receive email for my Hotmail accounts and I can no loner delete email from the Exchange server for my Exchange account. I have deleted and re-added all email accounts multiple times and have reset the phone twice - still the exact same problems.
I found the following thread here...
http://forum.xda-developers.com/showthread.php?t=935605
Would using those instructions to flash back work because the phone is useless to me now.
Thanks,
Sandy
Click to expand...
Click to collapse
that is bizarre. Sounds like a certificate issue. You tried a complete cold boot (hard reset in Settings, About, reset your phone)? and it's still not working? Can't imagine what an original rom would do better than that. If you look further down the thread you found with the roms, there seems to be a NoDo rom as well.
Did you try to restore back to NoDo? when you upgraded to Mango the install process should have created a NoDo restore. Open Zune client, connect phone via USB and check Settings/Phone/Update. there should be a restore option at the bottom (Must be the same PC and same user account you used to upgrade to Mango).
There is some good info in this thread here about the same issues others had. At least somebody found a solution for Exchange server sync that may work for you.
Somebody here had the same problem with hotmail accounts. Even after hard resetting etc. He and somebody else were able to fix this by adding a twitter account (just a dummy one). Once twitter was added it fixed all hotmail problems. Note that they had this problem on 7712, however it sounds very similar to your problem. It also shows that a hard reset of rom flash will likely not help at all because it is some kind of certificate error or similar.
I would think that reflashing the phone would not be any different than hard resetting your phone. I strongly believe that the problem is someplace else as seen in the other posts above.
Good luck and hopefully it is something simple.
cheers

Thanks so much for your reply!
I just spent over an hour on the phone with AT&T who referred me to LG who told me to contact Microsoft. And we all know you can't contact Microsoft. Thus I got nowhere which is what I thought would happen but wanted to try anyway.
if you think flashing won't right this then I won't do it. What is interesting with my problem is there are no error messages - you just won't receive some email for Hotmail unless you manually hit the sync key (even though I have set it to deliver "as items arrive") - but other times you will. I spent a great deal of time today with my Exchange provider who is telling me others who have upgraded to Mango are having no problems. Thus no help from them either. I spent $500 for this phone right when it came out... and if it can't successfully and reliably handle email, and it's less than a year old - well I have no words for that.
I have seen the link about the tasks affecting Exchange and tried that but it didn't work - although their problem had an error message mine is not giving me. Adding a Twitter account is something I had not seen - who knows??? I am very frustrated at this point and would try anything..
Thanks so much for taking the time to reply!!
Sandy

The Sand said:
Thanks so much for your reply!
Sandy
Click to expand...
Click to collapse
I am sure you probably checked this already. if you go into settings and swipe over to applications and go to people at the bottom is accounts. when you tap on windows live or other accounts you should see sync settings, e.g. content to sync (email). At top of the same page you see how often it pulls data.
for my hotmail account the server listed is m.hotmail.com
make sure those settings make sense.
ATT or LG will not be able to help you with this and I wouldn't hold it against them. I believe this is related to a sync/server hiccup. With a hard reset you create a the windowslive account fresh, so I do not believe it's anything on the device. I would try to change the password on my hotmail or windowslive account, so that the server has to re-establish/refresh user credentials.
edit: make sure you report about your outcome. hopefully a good one.

I didn't think AT&T or LG would be able to help - to get me to call them means I am reaching the end of what I can think up to throw at this. They do what the can, this just beyond what they would know.
All my Hotmails are m.hotmail.com for the EAS. My settings all make sense - but your idea of trying to reset the password is a good one. I will give that a shot.
My main man at Exchange is back tomorrow (he was out today) if anybody can help me he can. He in in charge of the mobile division - he is really nice and doesn't give up easily. Hopefully working with him tomorrow can deliver some kind of answer to this.
Once again, thanks for your patience and time
Sandy

Ready for what the Exchange problem turned out to be??? When deleting I use the check boxes on WP7. When you hit just to the left of an email, check boxes appear, and I selected what I want deleted and hit the trash can at the bottom. Then I would hit sync. That doesn't work for my Exchange account anymore, thus my email was still sitting on the server. You have to push down on the email message and delete using the pop up menu. Then it deletes the email off the server... I have still been able to use the check boxes for my Hotmail account from WP7 to delete from server.
I am still dealing with how to get my Hotmail email off the server using Outlook as the "Remove from server when deleted from 'deleted items'" no longer works. Which forces POP3 users into the Hotmail Connector. I am going to work with that today to see if I can use it but configure it to not sync my calendar/contacts and certain email folders that I do not want on Hotmail's server. If you use Yahoo I guess you are just out of luck now...
So some of this is solved...
Sandy

The Sand said:
Ready for what the Exchange problem turned out to be???
So some of this is solved...
Sandy
Click to expand...
Click to collapse
I knew there were checkmarks, never used them. I always highlight an email or thread and delete. But I also never paid attention whether they are deleted from the server. My Outlook at home fetches the same emails and it deletes emails after two weeks anyway.
Have you tried to create a dummy hotmail account to test the problems you have with your current?

derausgewanderte said:
I knew there were checkmarks, never used them. I always highlight an email or thread and delete. But I also never paid attention whether they are deleted from the server. My Outlook at home fetches the same emails and it deletes emails after two weeks anyway.
Have you tried to create a dummy hotmail account to test the problems you have with your current?
Click to expand...
Click to collapse
How I delete (whether check mark or holding for the pop up menu) didn't work this afternoon. I worked with the Exchange guy today and we thought we had it... but it happened again late today. I also have my Outlook set to delete the email but once I try to delete it from WP7, unless I log into OWA the email doesn't get deleted - so when I look at my Blackberry, or some other device, I see all these emails that should have been deleted if not by WP7, then by Outlook (If WP7 fails to delete I use Outlook). Right now I am restoring my system back to a month ago (I use Acronis so I have multiple image backups) to see if anything got corrupted in Outlook - just to rule it out.
So bummed because I thought I was in the clear.. (but to tell you the truth, I thought "how" I deleted seemed a little sketchy.)

The Sand said:
How I delete (whether check mark or holding for the pop up menu) didn't work this afternoon. I worked with the Exchange guy today and we thought we had it... but it happened again late today. I also have my Outlook set to delete the email but once I try to delete it from WP7, unless I log into OWA the email doesn't get deleted - so when I look at my Blackberry, or some other device, I see all these emails that should have been deleted if not by WP7, then by Outlook (If WP7 fails to delete I use Outlook). Right now I am restoring my system back to a month ago (I use Acronis so I have multiple image backups) to see if anything got corrupted in Outlook - just to rule it out.
So bummed because I thought I was in the clear.. (but to tell you the truth, I thought "how" I deleted seemed a little sketchy.)
Click to expand...
Click to collapse
before you do your system restore, please make a backup of your NoDo restore point that was created when you upgraded to Mango.
The restore point is located here:
C:\Users\UserAccountName\AppData\Local\Microsoft\Windows Phone Update\g52e4324 - 19e00804 - 6918db00 - e64473cf
where the last gibberish is your phones device ID (and therefore different than the above).
That folder should have the date of your Mango upgrade. You can use this to roll back to before you upgraded to Mango using the Zune client. Just in case you find out it DOES have to do with the Mango upgrade and the problem is on the device.

Thanks so much for passing that along. I went ahead and backed up the file you suggested. I have done a hard reset on my LG (2 actually) - if I take my computer back a month will the Zune client know the phone due to the hard reset? And if it doessn't, can I simply put that file back in place and "point" Zune to it to get a successful restore?
Once again thanks for all the help....

The Sand said:
Thanks so much for passing that along. I went ahead and backed up the file you suggested. I have done a hard reset on my LG (2 actually) - if I take my computer back a month will the Zune client know the phone due to the hard reset? And if it doessn't, can I simply put that file back in place and "point" Zune to it to get a successful restore?
Once again thanks for all the help....
Click to expand...
Click to collapse
yes, after your restore, connect the phone to USB and let Zune recognize it. Zune should create a folder of the same file structure in the Phone Update directory if one isn't there already (probably your restore folder will have a pre NoDo restore point). Disconnect phone, close Zune and replace the one you just backed up with the one that is in there (best to delete old one and copy new one in to avoid mixup of files). When you open Zune and connect the phone and check settings/phone/update you should see a restore point with the date of your Mango upgrade. The directory structure should look identical to what it looks right now (in other words, you need to copy the entire device ID folder into the Windows Phone Update folder). Sorry for being wordy....

Great! Fantastic news! I will go ahead and restore the computer back to a month ago now... this will rule out Outlook causing any problem - narrowing down where the problem is.
I know I keep saying this, but thanks again for the help!
p.s. you are anything but "wordy" - have you looked at my stuff??? now that's wordy.

I restored the computer back and things are better. As far as WP7 I can still tell that deleting by bringing up the pop up window on WP7 as opposed to the check marks is indeed a factor. The check marks don't work for conversations. Maybe the pop up windows takes the conversation an a "whole" and deletes it. It seems WP7 and Outlook 2010 and working together better - not flawlessly yet, but better.
Sometimes the Exchange server lags at night when you delete from Outlook so I will wait until morning for further testing. But I am feeling a litter better tonight about what I am seeing after the restore.
I can't thank you enough for your invaluable help! I have a Nokia N900 and have flashed it before - and tried to flash it backwards due to an upgrade issue, which wasn't so easy - so I know if can be difficult. I really appreciate your input that flashing wasn't really advisable for my situation. You spared me unnecessary work as well as giving instructions on saving my restore point for Zune. So I certainly owe you one!
I will post back what happens as well as what I am going to do about Hotmail not deleting from the server using Outlook anymore (even after the restore that option isn't working, so it's coming from Microsoft.)
See I told you I could be wordy
Sandy
p.s. I do have my restore point in Zune for Mango btw - I followed your instructions - killer!!

The Sand said:
I restored the computer back and things are better. See I told you I could be wordy
Sandy
Click to expand...
Click to collapse
cool, and no problem. I am just giving back the help I got from others in this forum. And learn something new as a side effect. And as always, we will be well prepared for this problem, but the next one is going to be something entirely different anyway.
tschuess

My email was a trainwreck today. WP7 will delete Exchange from the server but Outlook now won't. Exchange on WP7 isn't working in "real time" I have to hit the sync button to get it to refresh and tell me what email is on the server (I have "as items arrive" as my setting.)
On WP7 All 3 Hotmail accounts are unable to delete any email off the Hotmail server even though I have m.hotmail.com selected, which is like Exchange and should give me a direct reflection of Hotmail's server. All my email is sitting in Hotmail's inbox.
I am calling AT&T tomorrow to get another one as I am still under warranty. It will be refurbished which I don't like but I feel I have no other choice. I have gone in circles for over a week trying to solve this and can't.
I will post back how my next phone goes... if I have any of the same problems (hopefully I won't.)
Sandy

The Sand said:
My email was a trainwreck today. WP7 will delete Exchange from the server but Outlook now won't. Exchange on WP7 isn't working in "real time" I have to hit the sync button to get it to refresh and tell me what email is on the server (I have "as items arrive" as my setting.)
On WP7 All 3 Hotmail accounts are unable to delete any email off the Hotmail server even though I have m.hotmail.com selected, which is like Exchange and should give me a direct reflection of Hotmail's server. All my email is sitting in Hotmail's inbox.
I am calling AT&T tomorrow to get another one as I am still under warranty. It will be refurbished which I don't like but I feel I have no other choice. I have gone in circles for over a week trying to solve this and can't.
I will post back how my next phone goes... if I have any of the same problems (hopefully I won't.)
Sandy
Click to expand...
Click to collapse
darn, before you return it have you considered to restore back to pre Mango? connect phone, open Zune and go to settings/phone/update. you should see a restore button that should take your phone back to the state before you upgraded to Mango.
I just tried the email deleting myself to make sure (more for myself) that this is not a feature. It works fine. When I delete an email from the phone and the phone syncs (set to every 30min), the email gets deleted from the server right then or when I manually sync.

I decided to do just that... I think I will stick on "Life before Mango hell" for a little while. Watch everything delete from server just like it should for awhile. I didn't know how good I had it. Plus, when I talked to AT&T they said normally you won't get a refurbished phone for this type of problem. But I also said if you would like me to continue to pay you a large monthly smartphone family plan like I do ( I am not under contract, I buy my phones myself) then you better make sure I have something to play with.
But pre Mango I am running as stellar as before... Thanks for making sure I had that backup!
I will try to upgrade again, maybe next week - and see if it handles it better...
Sandy

The Sand said:
I decided to do just that... I think I will stick on "Life before Mango hell" for a little while. Watch everything delete from server just like it should for awhile. I didn't know how good I had it. Plus, when I talked to AT&T they said normally you won't get a refurbished phone for this type of problem. But I also said if you would like me to continue to pay you a large monthly smartphone family plan like I do ( I am not under contract, I buy my phones myself) then you better make sure I have something to play with.
But pre Mango I am running as stellar as before... Thanks for making sure I had that backup!
I will try to upgrade again, maybe next week - and see if it handles it better...
Sandy
Click to expand...
Click to collapse
glad the restore worked fine. so you were correct all along and it is indeed the device, wow.
Maybe there is a setting in NoDo that causes the partially failed upgrade. So here is one more suggestion. If the next Mango upgrade gives you the same problem then restore to NoDo (move the current backup you have to a safe place) and hard reset the phone in NoDo, and only then upgrade to Mango.
Good luck

derausgewanderte said:
If the next Mango upgrade gives you the same problem then restore to NoDo (move the current backup you have to a safe place) and hard reset the phone in NoDo, and only then upgrade to Mango.
Good luck
Click to expand...
Click to collapse
Yes, I totally agree... A wiped device then upgrade to Mango.
I will let you know...
Once again, Thanks!
Sandy

I did the roll back to NoDo - Hard reset - update to Mango. The update took twice as long even though there was nothing on the phone (weird.) My Hotmail accounts (which are EAS) are now syncing, but I am still having trouble with deleting from Server using Exchange even when I hold down to get the pop up box for delete (which does work better than the checkmarks.) I have to over ride with my Blackberry to get things off the server. I am seeing things on forums now regarding EAS not syncing for people, mostly contacts and calendar, but it's there. Thus we all have to wait for MS to issue an update that fixes this.
So we wait...
Sandy

[Q] How to get windows live messenger to work

I have a HTC HD7 with mango, but although I have a hotmail account (which I use for MSN) it only gives me the options to sync emails, and I cant find anyway to enable messenger on it, anyone know how this is done on mango? or if it is even possible?
Im sure it supposed to work like the facebook chat but i dont appear to have an option for it (my facebook chay DOES work).

It's not in the settings as it's activated by default. Just change your status in the messaging hub to anything but "Offline"" and you should see your Messenger contacts that are online.

tried that but it doesnt show any of my msn contacts, I even tried playing around with my filter options (for the people hub contacts) and none of my MSN buddies or in the list.
also when you press the icon with the 2 arror buttons (left/right arrows) it only gives options of TXT and Facebook, it foesnt give a messenger option.

i have the same problem on my HD7. the 'onlline' tab only shows my friends from facebook chat and not WLM.. and i dont know why

is your windows live account the one you used to sign into the phone? go to home.live.com and see if you can see and chat with your friends online via hotmail....

After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express

Moved to Q&A

abond32 said:
After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express
Click to expand...
Click to collapse
Yup that might help too. Also have to make sure the MAIN Windows Live ID that your phone is signed into is the one you use for Messenger. If you've added additional Windows Live IDs, you'll get e-mails/calendar/contacts..etc but not Messenger.

It works reasonably well for me (the first message you get in a convo has an annoying tendency to to go the phone and not to the PC, which is a pain if you're signed on to both at once. The real problem, though, is that it only works with the primary WLID. Such a waste of a good feature.

[Q] How to add gmail account?

Hey!
Since my DHD is at service, they gave me in that time HTC ChaCha. Now, most important was to connect with gmail, as I need all phone numbers from there. I tried to add gmail account from accounts & sync, but it looks like they locked that option to add gmail and facebook accounts. Is there a way to add it anyway?
Greetings.

Have you tried a reset to factory? The initial setup should start then.

Sure, i tried factory reset, but it looks like they somehow locked few functions... I cant use market, I cant use my gmail contacts directly from gmail, etc... Its like to have NAKED android xD

Well that sucks a lot mostly. You can't do anything
Hmm, I know, get a XTC clip, S-OFF the device, flash windows 7 on it then return it to the service that gave it.. They'll be surprised a lot.
Tell them you don't know how to use the phone