[Q] How to get windows live messenger to work - Windows Phone 7 Q&A, Help & Troubleshooting

I have a HTC HD7 with mango, but although I have a hotmail account (which I use for MSN) it only gives me the options to sync emails, and I cant find anyway to enable messenger on it, anyone know how this is done on mango? or if it is even possible?
Im sure it supposed to work like the facebook chat but i dont appear to have an option for it (my facebook chay DOES work).

It's not in the settings as it's activated by default. Just change your status in the messaging hub to anything but "Offline"" and you should see your Messenger contacts that are online.

tried that but it doesnt show any of my msn contacts, I even tried playing around with my filter options (for the people hub contacts) and none of my MSN buddies or in the list.
also when you press the icon with the 2 arror buttons (left/right arrows) it only gives options of TXT and Facebook, it foesnt give a messenger option.

i have the same problem on my HD7. the 'onlline' tab only shows my friends from facebook chat and not WLM.. and i dont know why

is your windows live account the one you used to sign into the phone? go to home.live.com and see if you can see and chat with your friends online via hotmail....

After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express

Moved to Q&A

abond32 said:
After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express
Click to expand...
Click to collapse
Yup that might help too. Also have to make sure the MAIN Windows Live ID that your phone is signed into is the one you use for Messenger. If you've added additional Windows Live IDs, you'll get e-mails/calendar/contacts..etc but not Messenger.

It works reasonably well for me (the first message you get in a convo has an annoying tendency to to go the phone and not to the PC, which is a pain if you're signed on to both at once. The real problem, though, is that it only works with the primary WLID. Such a waste of a good feature.

Related

Facebook.

Has anybody else been having issues with the built in Facebook app on Nexus? Every time I try to retrieve notifications I get an error telling me it cannot retrieve.
Getting the same issue. Uninstalled using root explorer and tried reinstalling - no dice. The other version was from the Droid dump.
I wasn't ever able to get notifications working on my MT3G on the Facebook app.
Yes, I think it is some bug Google didn't quite work out before the release. I emailed them and got the standard response that they are aware of the problems...ie facebook...ie...polar clock dynamic color...and is working on it! Let's see how long they take to get it fixed!
I am having exactly the same problem with the facebook app on my hero. Its not a phone specific problem here, but either a facebook issue or an issue with the app itself.
It worked fine on my MT3G, just not so great on the N1 hopefully a patch rolls out soon
works on my N1
Facebook- Synced Contacts Name Issue
After syncing Facebook contacts with phone contacts, it changes the name of the contact to whatever it is in Facebook and 'overrules' whatever other name you have in phone.
I.e.- if you have your dad saved as 'Dad' in your phone and sync with his Facebook contact, it will overrule the name 'Dad' in your phone and display it as his full name a la his Facebook name.
This is ANNOYING as who searches parents by full name?? and others of course.....
Any help??
I don't like this either... there needs to be an option in the settings to make Gmail contacts the dominant/controlling information.
Eager for a solution to this.
lp1527 said:
After syncing Facebook contacts with phone contacts, it changes the name of the contact to whatever it is in Facebook and 'overrules' whatever other name you have in phone.
I.e.- if you have your dad saved as 'Dad' in your phone and sync with his Facebook contact, it will overrule the name 'Dad' in your phone and display it as his full name a la his Facebook name.
This is ANNOYING as who searches parents by full name?? and others of course.....
Any help??
Click to expand...
Click to collapse
im still trying to figure out how to sync facebook with my contacts. can you help me figure that out? no ones nexus really came with a manual lol.
Yeah...found out about this the hard way too Oh well..now I have no idea who is who in my phone.
RussianSolja said:
im still trying to figure out how to sync facebook with my contacts. can you help me figure that out? no ones nexus really came with a manual lol.
Click to expand...
Click to collapse
Go into your contact list. Hit menu, then accounts. Add an account, select Facebook.
Don't think it's a FB Client for N1/Android. I'm having issues with checking notifications directly on the facebook mobile client (which I prefer). This isn't the first time that FB have made changes to the interface without notifications and somethings things are broke for awhile.
My notifications were working again, last night, both the FB Mobile and FB for Android for a very short time and are now broken again.
It's not your phone nor the client. it's the FB developers.
running android on my touch pro (winmo device), facebook app worked fine. facebook status update, when checked online thru pc, says 'status updated with facebook for android). widget works fine too, scrolls right through everyone's status
Yeah, getting the same errors, too.
Facebook Pics + Sync with contacts?
Is the Facebook app that is installed supposed to take a facebook profile and sync and apply the picture with a contact card on the phone? I notice that it adds a facebook section when editing a contact and you could choose to use the facebook picture, however, it doesn't sync the picture to the contact. I check google.com/contacts to verify and there is either 1) no picture, or 2) an old picture that can be updated. I know it mentioned facebook syncing in the app for pictures, status, and contact info, however, the picture doesn't seem to get applied to the contact.
So, did some poking around and found the SyncMyPics. Is this app redundant to what is featured in the facebook app? Or, is it necessary to achieve what I would like?
Thanks!
I'm not sure why you are having that issue. Mine worked perfectly. The only issue I had was where I got dupes because names were incorrectly spelled.
I know that with the Hero ROM on my G1, not all of my contacts would sync pics from Facebook. It probably has to do with the level of security those users have. I'd say only a third of my contacts' pics from FB would sync. This could be the same issue? Are only some of your contact pics syncing?
Well...
My previous phone was a Touch Pro and using custom ROMsm I would use the facebook feature a lot where it would update the FB picture to the phone contact, then, it would get synced to Google using MS Exchange.
I just noticed a few friends changing their pictures. Did a force sync under accts and sync and noticed the contect picture didn't get changed... Sp, I'm wondering what is going on here?
Basically, shouldn't the FB app be updating the contact icons when there is a change.. then syncing them with google contacts?

Facebook Chat won't work on my Mango-updated HD7

It tells me it can't connect to see who's online. I've gone through all the different walkthroughs online, and none of them work.
Also, I can't seem to delete my linked Facebook account in Settings. It tells me this feature isn't available yet so I have to go to Live.com to do it, but when I do, it tells me I can't remove it because: There seems to be some trouble connecting this service to Windows Live right now. Please try again later..
Can anybody help? I swear I was allowed to delete my Facebook account in Settings last night...
"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.
daniel_lfc said:
"Delete Facebook?
This feature is not working yet. You can go to the Windows Live site on your computer and remove Facebook from your Windows Live account if you want to delete it"
This is what it says when I hold down my Facebook account and tap delete.
Click to expand...
Click to collapse
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...
colossus_r said:
I my self and others have answer this one at least 4 times....
M8 please search the forum with "Facebook chat Mango" ...and you will find the answer ...
Click to expand...
Click to collapse
No, I won't find the answer because I've done every walkthrough on every website about five times already.
Can anyone help?
daniel_lfc said:
Can anyone help?
Click to expand...
Click to collapse
How long has it been since you added Facebook chat to your Windows Live profile?
If its only been a few hours, you may have to wait a day or two. Sometimes it can take a very long time for Windows Live and Facebook to register each other and for your Facebook contacts to start showing up in Messenger. The other methods on the forum do not always work. Sometimes it just takes a little patience. Took my phone a day before any contacts showed up.
It took me like 5 mins to have all Facebook Contact List on my Windows Live Messenger.
Do one of the methods, wait 24 hours, and then report back. Most of the focus should be on the computer end. But I think the reason why many here are jaded about this is because many of us had to wait for it to just work. Which had nothing to do with the phone.
But then if it doesn't work, you may be SOL until the official update.
Nah, still not working. Pretty gutted about that really!
what I did was I deleted Facebook then went to windows live ( the same primary windows live account on my phone) and linked the two of them, then I readded Facebook and let it sync and also resynched windows live and then it connected and within 2 hours all my contacts started showing up. also make sure u have Facebook chat turned on in the messaging options.
daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Did you check in your online profile to make sure you linked the correct Face Book account? I too had a simulay problem with my daughters phone seems i linked my facebook account to her windows live so it did not work on the phone..
this is how you can tell
first login to your windows live @ live.com then click profile next to your name at top right then the details link on left then in the connect to you should see windows live and facebook if you do not see this then it facebook never connected and you should follow the steps again to connect facebook if you do see facebook click the manage link then click the edit link under facebook make sure the name that shows that you are connected to is the same as the one on your phone if it is not then you need to delete the facebook account from your profile next login into the correct facebook account then do the adding of the facebook account again and after you complete it and see your friends in the online and off line area of messenger you can go to your phone and resync facebook and windows live then in messenger tap offline then tap online it should be good then...
thing to note is the facebook account on windows live must match the one on your phone.
Mine kept saying it couldn't find anyone online even tho me Live account and Facebook were connected, but I managed to fix it.
I'm not sure if this was this trick but..:
1) Go to your Live account
2) Go to services
3) Go to the Facebook service
4) Just hit Save, even if you havent changed anything (also make sure the Chat is ticked).
5) Sync your Live account and Facebook on your phone
Everything was already ticked in my settings, but I just hit Save anyway and seconds later my Facebook Chat contacts started appearing.
Maybe somethings is improperly saved, and by just clicking the Save button again the settings are properly saved.
Do this:
Install Windows Live Essential, Log on WIndows Live Messenger
On the Bottom Right Corner of the Messenger Window, click Add and follow the step to connect Facebook for Live.
Log Out after you are done and then re log -in again.
You should be able to see the friendlist in a group called " Facebook" ( Must set show all friend, not "Online Only" )
Right click on a friend in Facebook group, and choose "Enable Facebook Chat"
Right now, you should see your Facebook friendlist on Windows Phone Chat.
daniel_lfc said:
Nah, still not working. Pretty gutted about that really!
Click to expand...
Click to collapse
Are you familiar with occam's razor m8 ??? "the simplest explanation is most likely the correct one."...
If all ppl have solve this by following those instruction, then you MUST do something wrong...
Follow the guides to the letter starting from blanc and not with " oh i id that and its not working' attitude....
just go to your Settings-Battery Saver, and UNCHECK 2 boxes :
always turn on Battery Saver when Battery is low,
turn on Battery Saver now, until next charge.
If you have unchecked both of them, you can connect to your Facebook Chat from messaging without any problem

Integrated Messenger

Hi guys, just had a quick question. I've done my searching on both Google and XDA and I'm posting this thread as a last resort.
I'm on build 7720 and I can't seem to figure out how to set up the integrated messenger. When I slide over to the "online" section in messaging it says there is no one online when clearly I have a few people online. How do I get my contacts to show up in the "online" section?
P.S. It's been like this on all 3 builds of Mango for me.
Thanks for any input guys!
Nissan350 said:
Hi guys, just had a quick question. I've done my searching on both Google and XDA and I'm posting this thread as a last resort.
I'm on build 7720 and I can't seem to figure out how to set up the integrated messenger. When I slide over to the "online" section in messaging it says there is no one online when clearly I have a few people online. How do I get my contacts to show up in the "online" section?
P.S. It's been like this on all 3 builds of Mango for me.
Thanks for any input guys!
Click to expand...
Click to collapse
1) First question is, have you put yourself online in the status menu?
- Pull up the action bar, tap the status button, then tap 'online'. This will actually connect you and show you as online.
If you are online, then:
2) Do you have the right Windows Live ID sync'd?
- The integrated messenger app will only connect to the PRIMARY Windows Live ID. So you need to make sure that the Live ID you have set up with your phone initially (the one set as your main) is also the one you use for your Windows Live Messenger contacts.
If you have the right Windows Live ID, then:
3) Try adding a new contact and seeing if that contact appears on the phone.
- Add a new contact, preferably one not on your contact list currently, to see if the person shows up on your phone. Sometimes, it may simply be a sync'ing or provisioning error on Windows Live's end, and it may not be your phone. If this helps, you may have to remove your previous contacts and re-add them to allow Windows Live to provision them properly for your phone.
Then, if you are having issues with your Facebook contacts as well:
4) Contrary to popular belief, your Facebook contacts (or Twitter/LinkedIn contacts) not appearing is not a Windows Phone bug. Its simply a server side error with Windows Live and Facebook. Both of them need to sync up with your Windows Live ID, and sometimes that takes a while (from a couple hours to a couple days). In some cases, it doesn't happen at all, and a hard reset may be necessary to give Windows Live and Facebook a wake up call, but even this does not always work.
If all else fails:
5) Then unfortunately we can't be sure why its not working. Microsoft does not provide support for beta software so we probably won't see any real solutions until Mango is finally released and other people start reporting this issue. So you may be out of luck. Try a different Windows Live ID to see if that works, check to make sure your contacts haven't blocked you (or you blocked them). Or just wait it out and see if the Windows Live servers resolve it in time.
Hope it gets fixed for you. It has worked flawlessly for me ever since the first beta (though it did take a couple of hours for my contacts to show up initially), so its certainly not a Windows Phone issue.
Is those ppl tht is online, shows up in ur address book?
Sent from my LG Optimus 7
prjkthack said:
1, 2, 3, 4, 5
Hope it gets fixed for you. It has worked flawlessly for me ever since the first beta (though it did take a couple of hours for my contacts to show up initially), so its certainly not a Windows Phone issue.
Click to expand...
Click to collapse
thank you for this useful, very extensive post.
cheers
prjkthack said:
1) First question is, have you put yourself online in the status menu?
- Pull up the action bar, tap the status button, then tap 'online'. This will actually connect you and show you as online.
If you are online, then:
2) Do you have the right Windows Live ID sync'd?
- The integrated messenger app will only connect to the PRIMARY Windows Live ID. So you need to make sure that the Live ID you have set up with your phone initially (the one set as your main) is also the one you use for your Windows Live Messenger contacts.
If you have the right Windows Live ID, then:
3) Try adding a new contact and seeing if that contact appears on the phone.
- Add a new contact, preferably one not on your contact list currently, to see if the person shows up on your phone. Sometimes, it may simply be a sync'ing or provisioning error on Windows Live's end, and it may not be your phone. If this helps, you may have to remove your previous contacts and re-add them to allow Windows Live to provision them properly for your phone.
Then, if you are having issues with your Facebook contacts as well:
4) Contrary to popular belief, your Facebook contacts (or Twitter/LinkedIn contacts) not appearing is not a Windows Phone bug. Its simply a server side error with Windows Live and Facebook. Both of them need to sync up with your Windows Live ID, and sometimes that takes a while (from a couple hours to a couple days). In some cases, it doesn't happen at all, and a hard reset may be necessary to give Windows Live and Facebook a wake up call, but even this does not always work.
If all else fails:
5) Then unfortunately we can't be sure why its not working. Microsoft does not provide support for beta software so we probably won't see any real solutions until Mango is finally released and other people start reporting this issue. So you may be out of luck. Try a different Windows Live ID to see if that works, check to make sure your contacts haven't blocked you (or you blocked them). Or just wait it out and see if the Windows Live servers resolve it in time.
Hope it gets fixed for you. It has worked flawlessly for me ever since the first beta (though it did take a couple of hours for my contacts to show up initially), so its certainly not a Windows Phone issue.
Click to expand...
Click to collapse
Thanks for going in depth with this! It worked after I signed out of messenger and signed back in. I'm guessing it had to reconnect for some reason.
Thanks again!
Only works on wifi
Hi,
I have a different problem... for some reason I can only connect to the messenger service when I am on a wifi network? It won't work over the cellular network even with a hsdpa connection? It just says "Can't connect to chat".
Anybody else have this problem?
I'm using a Dell Venue Pro Build 7720 on Vodafone UK.
are you using it on a work network? maybe they are blocking IM.
I use it on wifi...
sometimes i have problems from live (on the phone) to my office's Lync server.. but that might just have been in the beta.
Working
I figured it out last night and yes your right, it was the network blocking it. I turned off content control with Vodafone and now it works.

[Q] How to add a SECOND Windows Live to the Messaging hub?

Hello my xda friends,
Last night I updated to Mango RTM version. Its all working very good.
I synced my Windows Live account with mail and people.
Also the chat is working good thru the Messaging hub.. But only facebo
ok is showing up..
So my question is: How can I add Windows Live accounts to the chat function?
Thanks alot
EDIT:
Some additional information: I have 2 Windows Live account. One for the marketplace (a fake one). This is also the one I add first in the phone.
This is because Zune then sees my fake account so im able to download apps.
After that I add my 'good' account. The problem is, the people from this account are not showing up in the Messaging hub??!!
Sounds excessively complicated to me. I'd just stick to one Live account (I use the one tied to my Xbox Live account, personally).
jasongw said:
Sounds excessively complicated to me. I'd just stick to one Live account (I use the one tied to my Xbox Live account, personally).
Click to expand...
Click to collapse
Yes I know but as far as I know its the only way to download / install apps from the Marketplace?
I tried a hard reset and entered my normal account first... then the Messaging page IS showing my people BUT as you can guess, I cannot download anything from the marketplace.
So right now its Marketplace VS Messenger....
You can't. The built-in Messenger only uses the primary Live ID. You cannot have it sign-on to multiple Live IDs at once, or use an alternate ID.
It seems to be that the marketplace is already available
At the 23 of august MS finally added the Netherlands to the list!
Finally I can drop my fake account
Thanks for all the answers

wp7 messenger chat shows no one is online

Hello,
After long time I have again started using messenger chat in my wp7, earlier it use to work perfectly but from the last 2 days when I logged into messenger chat it shows no one is online even my status is shown offline to other messenger users whereas when I login to desktop live messenger app it shows online users and everything works expected, this means there is some issue with my phone and not live messenger.
I had recently upgraded to outlook.com but switched but to hotmail thinking this might be causing issue but still it shows no one is online.
I also realized I am unable to update apps too, Ball Maze, Translator & Whatsapp I have updates for these apps but it is not getting updated.
Somebody please help
Shishant said:
Hello,
After long time I have again started using messenger chat in my wp7, earlier it use to work perfectly but from the last 2 days when I logged into messenger chat it shows no one is online even my status is shown offline to other messenger users whereas when I login to desktop live messenger app it shows online users and everything works expected, this means there is some issue with my phone and not live messenger.
I had recently upgraded to outlook.com but switched but to hotmail thinking this might be causing issue but still it shows no one is online.
Click to expand...
Click to collapse
Ensure that
1) Your FB chat is set to ON in messaging settings.
2) Your WiFi/ Data connection is working fine. (Open any website IE to confirm it).
Yes, FB chat is broken for me too. Nothing wrong with your phone.
I dont use fb chat, I am talking about Windows Live Messenger chat it shows no user online even when my few friends are online likewise it shows I am Signed in(available) but to my friends I am shown offline, I face this issue only on my phone but not on PC messenger application. Also I am unable to update apps from last 2 days or so.
Shishant said:
I dont use fb chat, I am talking about Windows Live Messenger chat it shows no user online even when my few friends are online likewise it shows I am Signed in(available) but to my friends I am shown offline, I face this issue only on my phone but not on PC messenger application. Also I am unable to update apps from last 2 days or so.
Click to expand...
Click to collapse
I have WLM working totally fine. It is only failing to pull out FB contacts on messenger.
drupad2drupad said:
I have WLM working totally fine. It is only failing to pull out FB contacts on messenger.
Click to expand...
Click to collapse
I dont understand than why is this thing not working for me.
Nobody has any solution?

Categories

Resources