wp7 messenger chat shows no one is online - Windows Phone 7 Q&A, Help & Troubleshooting

Hello,
After long time I have again started using messenger chat in my wp7, earlier it use to work perfectly but from the last 2 days when I logged into messenger chat it shows no one is online even my status is shown offline to other messenger users whereas when I login to desktop live messenger app it shows online users and everything works expected, this means there is some issue with my phone and not live messenger.
I had recently upgraded to outlook.com but switched but to hotmail thinking this might be causing issue but still it shows no one is online.

I also realized I am unable to update apps too, Ball Maze, Translator & Whatsapp I have updates for these apps but it is not getting updated.
Somebody please help

Shishant said:
Hello,
After long time I have again started using messenger chat in my wp7, earlier it use to work perfectly but from the last 2 days when I logged into messenger chat it shows no one is online even my status is shown offline to other messenger users whereas when I login to desktop live messenger app it shows online users and everything works expected, this means there is some issue with my phone and not live messenger.
I had recently upgraded to outlook.com but switched but to hotmail thinking this might be causing issue but still it shows no one is online.
Click to expand...
Click to collapse
Ensure that
1) Your FB chat is set to ON in messaging settings.
2) Your WiFi/ Data connection is working fine. (Open any website IE to confirm it).

Yes, FB chat is broken for me too. Nothing wrong with your phone.

I dont use fb chat, I am talking about Windows Live Messenger chat it shows no user online even when my few friends are online likewise it shows I am Signed in(available) but to my friends I am shown offline, I face this issue only on my phone but not on PC messenger application. Also I am unable to update apps from last 2 days or so.

Shishant said:
I dont use fb chat, I am talking about Windows Live Messenger chat it shows no user online even when my few friends are online likewise it shows I am Signed in(available) but to my friends I am shown offline, I face this issue only on my phone but not on PC messenger application. Also I am unable to update apps from last 2 days or so.
Click to expand...
Click to collapse
I have WLM working totally fine. It is only failing to pull out FB contacts on messenger.

drupad2drupad said:
I have WLM working totally fine. It is only failing to pull out FB contacts on messenger.
Click to expand...
Click to collapse
I dont understand than why is this thing not working for me.

Nobody has any solution?

Related

Facebook.

Has anybody else been having issues with the built in Facebook app on Nexus? Every time I try to retrieve notifications I get an error telling me it cannot retrieve.
Getting the same issue. Uninstalled using root explorer and tried reinstalling - no dice. The other version was from the Droid dump.
I wasn't ever able to get notifications working on my MT3G on the Facebook app.
Yes, I think it is some bug Google didn't quite work out before the release. I emailed them and got the standard response that they are aware of the problems...ie facebook...ie...polar clock dynamic color...and is working on it! Let's see how long they take to get it fixed!
I am having exactly the same problem with the facebook app on my hero. Its not a phone specific problem here, but either a facebook issue or an issue with the app itself.
It worked fine on my MT3G, just not so great on the N1 hopefully a patch rolls out soon
works on my N1
Facebook- Synced Contacts Name Issue
After syncing Facebook contacts with phone contacts, it changes the name of the contact to whatever it is in Facebook and 'overrules' whatever other name you have in phone.
I.e.- if you have your dad saved as 'Dad' in your phone and sync with his Facebook contact, it will overrule the name 'Dad' in your phone and display it as his full name a la his Facebook name.
This is ANNOYING as who searches parents by full name?? and others of course.....
Any help??
I don't like this either... there needs to be an option in the settings to make Gmail contacts the dominant/controlling information.
Eager for a solution to this.
lp1527 said:
After syncing Facebook contacts with phone contacts, it changes the name of the contact to whatever it is in Facebook and 'overrules' whatever other name you have in phone.
I.e.- if you have your dad saved as 'Dad' in your phone and sync with his Facebook contact, it will overrule the name 'Dad' in your phone and display it as his full name a la his Facebook name.
This is ANNOYING as who searches parents by full name?? and others of course.....
Any help??
Click to expand...
Click to collapse
im still trying to figure out how to sync facebook with my contacts. can you help me figure that out? no ones nexus really came with a manual lol.
Yeah...found out about this the hard way too Oh well..now I have no idea who is who in my phone.
RussianSolja said:
im still trying to figure out how to sync facebook with my contacts. can you help me figure that out? no ones nexus really came with a manual lol.
Click to expand...
Click to collapse
Go into your contact list. Hit menu, then accounts. Add an account, select Facebook.
Don't think it's a FB Client for N1/Android. I'm having issues with checking notifications directly on the facebook mobile client (which I prefer). This isn't the first time that FB have made changes to the interface without notifications and somethings things are broke for awhile.
My notifications were working again, last night, both the FB Mobile and FB for Android for a very short time and are now broken again.
It's not your phone nor the client. it's the FB developers.
running android on my touch pro (winmo device), facebook app worked fine. facebook status update, when checked online thru pc, says 'status updated with facebook for android). widget works fine too, scrolls right through everyone's status
Yeah, getting the same errors, too.
Facebook Pics + Sync with contacts?
Is the Facebook app that is installed supposed to take a facebook profile and sync and apply the picture with a contact card on the phone? I notice that it adds a facebook section when editing a contact and you could choose to use the facebook picture, however, it doesn't sync the picture to the contact. I check google.com/contacts to verify and there is either 1) no picture, or 2) an old picture that can be updated. I know it mentioned facebook syncing in the app for pictures, status, and contact info, however, the picture doesn't seem to get applied to the contact.
So, did some poking around and found the SyncMyPics. Is this app redundant to what is featured in the facebook app? Or, is it necessary to achieve what I would like?
Thanks!
I'm not sure why you are having that issue. Mine worked perfectly. The only issue I had was where I got dupes because names were incorrectly spelled.
I know that with the Hero ROM on my G1, not all of my contacts would sync pics from Facebook. It probably has to do with the level of security those users have. I'd say only a third of my contacts' pics from FB would sync. This could be the same issue? Are only some of your contact pics syncing?
Well...
My previous phone was a Touch Pro and using custom ROMsm I would use the facebook feature a lot where it would update the FB picture to the phone contact, then, it would get synced to Google using MS Exchange.
I just noticed a few friends changing their pictures. Did a force sync under accts and sync and noticed the contect picture didn't get changed... Sp, I'm wondering what is going on here?
Basically, shouldn't the FB app be updating the contact icons when there is a change.. then syncing them with google contacts?

Facebook chat in Mango Beta 2 not reciving all messages..

Does anyone know whats wrong with messenger..?
In my Omnia 7 running Mango beta 2 the facebook chat messages stoped arriving..
It all worked since I updated but know it stoped working... I can see all my contacts and they can see my but I just don't get all the messages..
If they send 6 I get 1 if any... And they don't get mine... And other times they jsut get 1 of them... Stange... :S
Did you turn "Facebook Chat" on?
I can't even get past that step, all I get is a dead page.
Mine, with Mango, doesn't show FB content. The only thing the people hub shows is Windows Live content. I have the FB account setup, too. My Focus with NoDo shows FB content, though.
Oooops...spoke too soon. It just now started showing FB content...this is the first time since flashing Mango that it has shown. lol...maybe it was waiting for the opportunity to contradict me.
In mine everything about facebook works great.. All content of all kinds... Friends, calender.. All of it..
The only thing not working well is the facebook chat.. Messenger works great... But only in facebook chat messages don't show up, or just one out of 5 sent to me show...
Facebook chat is on and I can see my online facebook friends...
I thing this is a messenger thing, because in live.com messenger same thing happens.. Any ideas...?
I tested in Messenger 2011 and same problem... Could it have something to do with the new Facebook Chat... It worked well before the change...
cohowap said:
Did you turn "Facebook Chat" on?
I can't even get past that step, all I get is a dead page.
Click to expand...
Click to collapse
What you've probably noticed is that on your chat settings, when you try to enable the FB chat, it goes to a non existent web page. Here's the work around:
Go to to your live account on live.com, go to profile, and you'll see the other accounts at the bottom (FB, youtube, etc) click on facebook, make sure chat is enabled, and hit save.
You'll have to type in your FB email and password. Now when you look at your phone, under the messaging settings, you'll noticed that FB chat is enabled.
You will probably have to manually resync at the very least for it to work. Other people have reported that it just takes time for your contacts to show up, and some other people have had success simply waiting because eventually they showed up for them.
Hope this helps.
Maroon Mushroom said:
What you've probably noticed is that on your chat settings, when you try to enable the FB chat, it goes to a non existent web page. Here's the work around:
Go to to your live account on live.com, go to profile, and you'll see the other accounts at the bottom (FB, youtube, etc) click on facebook, make sure chat is enabled, and hit save.
You'll have to type in your FB email and password. Now when you look at your phone, under the messaging settings, you'll noticed that FB chat is enabled.
You will probably have to manually resync at the very least for it to work. Other people have reported that it just takes time for your contacts to show up, and some other people have had success simply waiting because eventually they showed up for them.
Hope this helps.
Click to expand...
Click to collapse
By luck I had done all that.. Just had to re-sync manually and everything worked..
Now the missing messages is really bugging me... :S
BellPego said:
By luck I had done all that.. Just had to re-sync manually and everything worked..
Now the missing messages is really bugging me... :S
Click to expand...
Click to collapse
Yeah, I haven't heard of anyone else that has that problem either. That would bug me too.
BellPego said:
By luck I had done all that.. Just had to re-sync manually and everything worked..
Now the missing messages is really bugging me... :S
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Click to collapse
I've found that this is just an issue between Facebook chat and however Microsoft implements it. I've been using the Facebook chat integration in Windows Live Messenger 2011 since it first came out, and it can be sketchy at times. There are some people whom I'll appear online to, but they can't send me a message if I'm only logged in through Messenger. If I'm viewing the Facebook page, they can message me.
I also find that sometimes messages can take a long time to go through, if at all sometimes. It seems like every message will go through if you message back fairly quickly, but those that have been sitting for a while take a while to go through.
I also sometimes find that people will appear offline for no reason through Messenger, but everything works fine on the Facebook page.
I would imagine all these same problems from Messenger would also be there for the most part in Mango. It's an annoyance, but it has certainly made Messenger a lot more useful, and definitely will be a useful addition to Mango.
I stand corrected, the Facebook Chat support in Mango on my HD2 is actually working flawlessly. There hasn't been any missed messages, and only a couple have come in slightly delayed (no more than 10 seconds).
I've also been using my computer that is signed in with Windows Live 2011, and messages that come in and say the other person is offline, that isn't happening in Mango.
It's only been a couple days, but I'm impressed so far.
rustybob said:
I stand corrected, the Facebook Chat support in Mango on my HD2 is actually working flawlessly. There hasn't been any missed messages, and only a couple have come in slightly delayed (no more than 10 seconds).
I've also been using my computer that is signed in with Windows Live 2011, and messages that come in and say the other person is offline, that isn't happening in Mango.
It's only been a couple days, but I'm impressed so far.
Click to expand...
Click to collapse
Mine started to work fine 2 days ago...
No clue what happened but glad it's ok now.. Loving Mango so much...

[Q] How to add a SECOND Windows Live to the Messaging hub?

Hello my xda friends,
Last night I updated to Mango RTM version. Its all working very good.
I synced my Windows Live account with mail and people.
Also the chat is working good thru the Messaging hub.. But only facebo
ok is showing up..
So my question is: How can I add Windows Live accounts to the chat function?
Thanks alot
EDIT:
Some additional information: I have 2 Windows Live account. One for the marketplace (a fake one). This is also the one I add first in the phone.
This is because Zune then sees my fake account so im able to download apps.
After that I add my 'good' account. The problem is, the people from this account are not showing up in the Messaging hub??!!
Sounds excessively complicated to me. I'd just stick to one Live account (I use the one tied to my Xbox Live account, personally).
jasongw said:
Sounds excessively complicated to me. I'd just stick to one Live account (I use the one tied to my Xbox Live account, personally).
Click to expand...
Click to collapse
Yes I know but as far as I know its the only way to download / install apps from the Marketplace?
I tried a hard reset and entered my normal account first... then the Messaging page IS showing my people BUT as you can guess, I cannot download anything from the marketplace.
So right now its Marketplace VS Messenger....
You can't. The built-in Messenger only uses the primary Live ID. You cannot have it sign-on to multiple Live IDs at once, or use an alternate ID.
It seems to be that the marketplace is already available
At the 23 of august MS finally added the Netherlands to the list!
Finally I can drop my fake account
Thanks for all the answers

[Q] How to get windows live messenger to work

I have a HTC HD7 with mango, but although I have a hotmail account (which I use for MSN) it only gives me the options to sync emails, and I cant find anyway to enable messenger on it, anyone know how this is done on mango? or if it is even possible?
Im sure it supposed to work like the facebook chat but i dont appear to have an option for it (my facebook chay DOES work).
It's not in the settings as it's activated by default. Just change your status in the messaging hub to anything but "Offline"" and you should see your Messenger contacts that are online.
tried that but it doesnt show any of my msn contacts, I even tried playing around with my filter options (for the people hub contacts) and none of my MSN buddies or in the list.
also when you press the icon with the 2 arror buttons (left/right arrows) it only gives options of TXT and Facebook, it foesnt give a messenger option.
i have the same problem on my HD7. the 'onlline' tab only shows my friends from facebook chat and not WLM.. and i dont know why
is your windows live account the one you used to sign into the phone? go to home.live.com and see if you can see and chat with your friends online via hotmail....
After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express
Moved to Q&A
abond32 said:
After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express
Click to expand...
Click to collapse
Yup that might help too. Also have to make sure the MAIN Windows Live ID that your phone is signed into is the one you use for Messenger. If you've added additional Windows Live IDs, you'll get e-mails/calendar/contacts..etc but not Messenger.
It works reasonably well for me (the first message you get in a convo has an annoying tendency to to go the phone and not to the PC, which is a pain if you're signed on to both at once. The real problem, though, is that it only works with the primary WLID. Such a waste of a good feature.

[Q] Facebook messenger logout problem

how can i remove mobile which is showing against my name i am logged out from fb messenger but still its showig me i have also removed my active sessions but still its there what can i do now?
I thonk you are using the Facebook App. If u have installed it and even though you are offline, that phone icon will be there. It doesnt mean that you are online, its just an indication u are available by phone (may be anytime, not that instant)

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