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[Q] HTC Sync issues.

Ok, so I'm having a sync problem. I know it has nothing to do with the rom I'm using but after quite a bit of searching I can't seem to find what I'm looking for. (must not be using the right terms)
After a clean flash of Saga 1.0.1 last night I restored my contacts from a backup I made within people. This morning when I got up I had some duplicates & even triples of contacts but not all, kinda weird. I've had this happen in WM on my Tilt2 when I sync'd on multiple pc's but that's not the case here and when it happened then it would be all contacts not random ones. Another odd thing that happened is a couple of received mms's got sent back to the sender. I think it must have something to do with Gmail and/or Htcsense.com
Well when I got to work I sync'd with my pc then cleaned up everything in outlook & wiped contact storage on the phone thinking that I would just resync with the pc and all would be good. Not! When I tried to sync with HTC Sync it will not load the contacts to my phone and Gmail would not add them back either.
Also, being the moron I am, I had also deleted the backup on the sdcard because there were several linked contacts and I wanted to start from a clean slate. The only way I could find to sync back up with the pc was to do a FDR and select manual syncing in the setup. Is there a better way of going about this?
The pc is running 32bit win7 & I'm using outlook 07. Any help will be much appreciated!!

anit77 said:
Ok, so I'm having a sync problem. I know it has nothing to do with the rom I'm using but after quite a bit of searching I can't seem to find what I'm looking for. (must not be using the right terms)
After a clean flash of Saga 1.0.1 last night I restored my contacts from a backup I made within people. This morning when I got up I had some duplicates & even triples of contacts but not all, kinda weird. I've had this happen in WM on my Tilt2 when I sync'd on multiple pc's but that's not the case here and when it happened then it would be all contacts not random ones. Another odd thing that happened is a couple of received mms's got sent back to the sender. I think it must have something to do with Gmail and/or Htcsense.com
Well when I got to work I sync'd with my pc then cleaned up everything in outlook & wiped contact storage on the phone thinking that I would just resync with the pc and all would be good. Not! When I tried to sync with HTC Sync it will not load the contacts to my phone and Gmail would not add them back either.
Also, being the moron I am, I had also deleted the backup on the sdcard because there were several linked contacts and I wanted to start from a clean slate. The only way I could find to sync back up with the pc was to do a FDR and select manual syncing in the setup. Is there a better way of going about this?
The pc is running 32bit win7 & I'm using outlook 07. Any help will be much appreciated!!
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okay this seems REALLY confusing. to clear some things up, what all does your phone sync to (htc, google?, outlook?), and where are your contacts stored that's kinda like your home base for contacts from which everything is synced? Outlook, or google?
also, your google account on your phone, is it the android google account? or do you have a separate exchange server set up?
and yeah, if you try a FDR, let me know what happens with this. that might just be a good way to clean up all the residual stuff...

nhshah7 said:
okay this seems REALLY confusing. to clear some things up, what all does your phone sync to (htc, google?, outlook?), and where are your contacts stored that's kinda like your home base for contacts from which everything is synced? Outlook, or google?
also, your google account on your phone, is it the android google account? or do you have a separate exchange server set up?
and yeah, if you try a FDR, let me know what happens with this. that might just be a good way to clean up all the residual stuff...
Click to expand...
Click to collapse
When I initially got the phone I used HTC Sync to pull office 07 contacts from my work pc. Since then I've been using a vcard backup on my sdcard. I also had google setup to sync with as it also restores apps, wallpaper, etc after flashing. I thought that google would ignore existing contacts, it did for some and not others.
The google account is the gmail account I setup when I got the phone.
The FDR did work and everything is fine now but I want to be sure it doesn't happen again the next time I flash a rom.
Thanks for your help!

anit77 said:
I want to be sure it doesn't happen again the next time I flash a rom.
Thanks for your help!
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Click to collapse
Glad I could try to lol. And maybe next time just pet Google do it so you don't introduce extra copies of contacts to your phone
Sent from my Desire HD using XDA Premium App

Where does google store the info at? When I log into my gmail account on my pc there are no contacts stored. If I'm going to let google be my "home base" I'd like to be able to edit it. At the same time how safe is the data? I have birthdays, anniversaries, addresses and so on in my contacts.
This is my first android phone. It's funny that I had no problem rooting, flashing, adding themes or side loading but the **** that's supposed to be simple is what's f'ing me up.

Live Messenger On Mango Problem

Hi i been using Mango for some time, recently realise one of my friend in my contact list when he try to message me on messenger it will his email address instead of his name. when i tap the email address it will prompt his name and account, only happen to him, my other friend who message me using live not having this issue, i try resync restart my phone still the same. On my Live account it show his chat name and seem fine. i wonder how can i make his name show on the phone. I notice his messaging option is only Facebook + SMS no messenger anyway to add it in? i link all his account together but still not working, very frustrating...
Hope someone can shed some light

I've got the exact same problem with like 4/5 of my Messenger contacts.
I did make a thread about a week ago but still haven't found a fix for this yet.

After reset to factory and restore the contact all works... FINALLY

What does the factory reset delete?

ChrisOliver said:
What does the factory reset delete?
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Click to collapse
Everything...

amuroray said:
Everything...
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except your calendar and contacts are synced to the cloud and music, pictures, videos, and apps can be restored through ZUNE. You do lose game saves
Sent from my SGH-i917 using XDA Windows Phone 7 App

When you say, restored through Zune, do you mean like downloading the App's manually, or Restoring the device?

It's just download and install some of your previous app (that were installed on your phone before you made restore).

ChrisOliver said:
When you say, restored through Zune, do you mean like downloading the App's manually, or Restoring the device?
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Click to collapse
yes, music, pictures & videos have to be re-synced. Apps have to be reinstalled. As I stated, you will lose game saves and any other app specific files and save states
if you have a backup, you lose nothing, restore the backup and everything is exactly as it was when backed up. Apps, game saves, SMS, etc...

[Q] How to get windows live messenger to work

I have a HTC HD7 with mango, but although I have a hotmail account (which I use for MSN) it only gives me the options to sync emails, and I cant find anyway to enable messenger on it, anyone know how this is done on mango? or if it is even possible?
Im sure it supposed to work like the facebook chat but i dont appear to have an option for it (my facebook chay DOES work).

It's not in the settings as it's activated by default. Just change your status in the messaging hub to anything but "Offline"" and you should see your Messenger contacts that are online.

tried that but it doesnt show any of my msn contacts, I even tried playing around with my filter options (for the people hub contacts) and none of my MSN buddies or in the list.
also when you press the icon with the 2 arror buttons (left/right arrows) it only gives options of TXT and Facebook, it foesnt give a messenger option.

i have the same problem on my HD7. the 'onlline' tab only shows my friends from facebook chat and not WLM.. and i dont know why

is your windows live account the one you used to sign into the phone? go to home.live.com and see if you can see and chat with your friends online via hotmail....

After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express

Moved to Q&A

abond32 said:
After I updated to mango I had to hard reset my phone and everything worked.
Sent from my HD7 using Board Express
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Click to collapse
Yup that might help too. Also have to make sure the MAIN Windows Live ID that your phone is signed into is the one you use for Messenger. If you've added additional Windows Live IDs, you'll get e-mails/calendar/contacts..etc but not Messenger.

It works reasonably well for me (the first message you get in a convo has an annoying tendency to to go the phone and not to the PC, which is a pain if you're signed on to both at once. The real problem, though, is that it only works with the primary WLID. Such a waste of a good feature.

Contact/Calendar Sync WITHOUT needing HTC Software

For those of you who are experimenting with AOSP ROMs on your HTC phone and want to synchronize contacts and calendar items with your desktop, have a look at this application. You can install the Android version via the market, the desktop install is freely available from the developer's website below.
http://global.mobileaction.com/product/product_AM.jsp

Also have a look at MyPhoneExplorer. It is also free from the market and very similiar software. You can view your phone's screen on your monitor and operate your phone with your mouse and keyboard. It is a proven software.

Agoattamer said:
Also have a look at MyPhoneExplorer. It is also free from the market and very similiar software. You can view your phone's screen on your monitor and operate your phone with your mouse and keyboard. It is a proven software.
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Click to collapse
Interesting. I like the less cluttered look of this desktop version, but what worries me is the non-english support forum. I wonder if using both of these tools, in addition to the HTC sync software, might create some sort of incompatibility.
ETA: I also wonder how these utilities will respond when switching between ROMs or versions. I don't know how they track synchronization sessions. It'd be a disaster if contact items were duplicated or triplicated when updating or experimenting.

I dont know if this goes here but i have been searching around for a answer.. on my inspire I had to reinstall my rom and when i did for some reason i cannot find my phone contacts.. how in world would i get them back I did have titanium but even it says theres nothing there.. i also just two days ago did a fresh backup on titanium.. strange huh.. so far everything has been replaced but my dialer contacts..
any help will be deeply appreciated
thanks

tashsru said:
I dont know if this goes here but i have been searching around for a answer.. on my inspire I had to reinstall my rom and when i did for some reason i cannot find my phone contacts.. how in world would i get them back I did have titanium but even it says theres nothing there.. i also just two days ago did a fresh backup on titanium.. strange huh.. so far everything has been replaced but my dialer contacts..
any help will be deeply appreciated
thanks
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Did you have them synced with Google? If you did then just resign into your google account and they will be restore. As for TIBU it doesnt back up contacts by default as they are stored in System Data and restoring any system data, like contacts, sms, emails, wifi settings and things like that can cause huge issues when changing roms.

I had them synced but for some reason i cannot no matter what find them.. and they did not resync on the cell when i set it up again

tashsru said:
I had them synced but for some reason i cannot no matter what find them.. and they did not resync on the cell when i set it up again
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Check the sync and account settings to make sure it is selected.

tashsru said:
I had them synced but for some reason i cannot no matter what find them.. and they did not resync on the cell when i set it up again
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once your sync options are double checked as Zel mentioned, sign in to gmail from the gmail app and get your email, this puts it into a forced sync. Should have all your stuff back.

Thanks for sharing, BillTheCat. I was not familiar with this app. I'l check it out. I've been using Google to sync my stuff.

I use airdroid it syncs contacts pics calender date and file and you can even answer texts on your desktop when your using it
Sent from my Inspire 4g using XDA

th3lawmak3r76 said:
I use airdroid it syncs contacts pics calender date and file and you can even answer texts on your desktop when your using it
Sent from my Inspire 4g using XDA
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i never seen this app before, loving it. Thank you!

+1 for Airdroid

[Q] Hard reset: Get back to Tango

[changed topic]:
i did a hard reset of my wp7 device, but how can i get back to tango? device says im up to date, but the os surface is just like a old wp version...

spankx said:
Hey there,
i lost access to my windows live account. Is there any way i can backup my contacts?! Htc Trophy, Wp Tango, no unlock.
thx!
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Click to collapse
You can still find the contacts in your phone, right?
If so then you can use this app for example
http://www.windowsphone.com/en-us/store/app/backup-contacts/e39fae14-46a8-447e-a708-ca31c39d7688
Then if you want you can import them to new windows live account using outlook for example.

Thx..too bad i cant use the marketplace anymore with this account issue
Guess ill have to annoy the ms support then, after that is all about the pen and paper method =//

If you have gmail ,just sync them , and your done!

My contacts dont sync, cause they were stored as ms contact type..

Changed topic.

What version of OS do you now have after reset? Tango ver is 8773 or 8779.
If you have a lower version then try to force the update through Zune by disconnecting your lan cable as it attempts to check for updates etc.

your a little bit too vague here
what did you have, device and version, what went wrong for your to do a hard reset, what do you have, now (version) and finally what is it you want
your mention tango but the chat seems to be more about live syncing issues so its a little unclear
can you elaborate a bit?