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I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
PHP is insurance. They send you a new device, not repair yours. I dont remember the exact pricing, but i think its about $120.
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Killbynature said:
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Daguse said:
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Click to expand...
Click to collapse
Yeah the touchscreen stills works but lcd is completely cracked. Fell out of the power skin case....
Killbynature said:
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I have had phone repaired at jetcity devices (google). They do a lot of iphones but they also do screens for Androids.
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Killbynature said:
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I talked to one of the reps and they said the only way they could change your color is if your original color is out of stock /:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Killbynature said:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Not a whole new phone, only a refurbished device.
Well I'm going to do it I was one of the lucky ones to get a good screen hopefully I don't have to go through them again
Sent from my HTC Glacier using XDA App
Ok paid 130 free overnight shipping and they change the color for me was reluctant at first though.
Sent from my HTC Glacier using XDA App
sounds good... let us know about the screen.
The screen is good I got a refurbished red one. Using Trident case now Ill never buy another phone again without a case unless its has gorilla glass.
Sent from my HTC Glacier using XDA App
I dropped my sensation on a concrete floor and have managed to shatter the plastic on the back cover. Anyone know where I could purchase a genuine HTC back cover plate? I'm live in the uk. will htc send me one if i contact them, if so what email address or phone number should i contact them on?
Look forward to the reply
Regards
Hayden
yes HTC will send you a free one.
about the number, i would give it to you but id rather you search for it.
its pretty easy
i would give it to you but id rather you search for it
Click to expand...
Click to collapse
What a douche. It took you more time and board space to give a smart-ass answer than to just give him/her the number. What if you walk up to someone on the street and asked for the time, only for them to tell you "Well, I would give it to you, but I would rather you search for it, since it is so easy to find." I would probably call you a dickhead and tell you I did search for it, but apparently people, and the interaction that goes along with it, are not sources of information anymore and are no good for society.
You could have just not gave him the number and just the information about the back cover, but instead you decided to be a douche. Think about it.
Here you go, try this number in the UK:
+44-845-890-0079
Xcor3 said:
yes HTC will send you a free one.
about the number, i would give it to you but id rather you search for it.
its pretty easy
Click to expand...
Click to collapse
Isn't this it?
http://tinyurl.com/3jkymhj
Sent from my HTC Sensation Z710a (S-ON GRRRR!) using XDA Premium App
I saw a few OEM cases being sold on eBay like this one for around $38 to $48.
http://shop.ebay.com/i.html?_nkw=ht...+cover&_osacat=0&_trksid=p3286.c0.m270.l1313#
Sent from my HTC Sensation 4G using XDA Premium App
Check out my thread in accessories.
http://forum.xda-developers.com/showthread.php?t=1180726
Sent from my HTC Sensation 4G using XDA Premium App
deliriousbb said:
I saw a few OEM cases being sold on eBay like this one for around $38 to $48.
http://shop.ebay.com/i.html?_nkw=ht...+cover&_osacat=0&_trksid=p3286.c0.m270.l1313#
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Better results here:
http://shop.ebay.com/i.html?_nkw=ht...on+back&_osacat=0&_trksid=p3286.c0.m270.l1313
artymarty said:
Isn't this it?
http://tinyurl.com/3jkymhj
Sent from my HTC Sensation Z710a (S-ON GRRRR!) using XDA Premium App
Click to expand...
Click to collapse
My situation wad worse .. dropped it and broke the screen along with the back casing. I sent it back in to get the screen replaced (160) and also ask for a replacement casing but they said only if I can proof that there is something wrong with the original (non-cosmetic issues only). So I told them wifi death grip causes by the casing .. a week later I received the new case .. of course this was tmous htc .. not sure if they will give you one in uk
Sent from my HTC Sensation 4G using XDA App
kmdub said:
What a douche. It took you more time and board space to give a smart-ass answer than to just give him/her the number. What if you walk up to someone on the street and asked for the time, only for them to tell you "Well, I would give it to you, but I would rather you search for it, since it is so easy to find." I would probably call you a dickhead and tell you I did search for it, but apparently people, and the interaction that goes along with it, are not sources of information anymore and are no good for society.
You could have just not gave him the number and just the information about the back cover, but instead you decided to be a douche. Think about it.
Here you go, try this number in the UK:
+44-845-890-0079
Click to expand...
Click to collapse
how about you use some common sense? looking up numbers online is pretty easy, asking here would take more time than searching for the number, and it only makes sense that when you go to HTC website the number will be there.
I ddnt want to sound like a douche but dude, this type of question is pretty easy to find an answer if you just look
artymarty said:
Isn't this it?
http://tinyurl.com/3jkymhj
Sent from my HTC Sensation Z710a (S-ON GRRRR!) using XDA Premium App
Click to expand...
Click to collapse
woah... thanks, aha. to be honest i find that really funny.
I just bought an HTC Panache and it came with the bad eMMC and bad screen. WOW the display is noticeably different from my MyTouch4G even when looking straight on.
Anyway, since it is still covered under HTC manu warranty, would I be able to send it in with the request of the new eMMC and the Sony display?
Who should I contact? I sent an e-mail to HTC and they're directing me to some third-party called PCD or something.
Has it worked for you? Should I just call them directly and see if I can talk them into something?
grimey01 said:
I just bought an HTC Panache and it came with the bad eMMC and bad screen. WOW the display is noticeably different from my MyTouch4G even when looking straight on.
Anyway, since it is still covered under HTC manu warranty, would I be able to send it in with the request of the new eMMC and the Sony display?
Who should I contact? I sent an e-mail to HTC and they're directing me to some third-party called PCD or something.
Has it worked for you? Should I just call them directly and see if I can talk them into something?
Click to expand...
Click to collapse
I doubt they'll care. You may get lucky, but you better be, like, megaball winner lucky.
Sent from my HTC Glacier using XDA
i bought my glacier off craigslist. In rooting with the gfree method, i ended up with a brick that blinks a yellow light (download mode). Tmobile was unable to help me, but i called htc and they took care of it.
I had to pay shipping to them, and i got back the same phone fixed about 2 weeks late i think.
not sure how easy it will be when you have a phone that works but has flaws, my situation was such that the phone was clearly broken, so there was no judgment call by the rep.
i called the htc customer service number here:
http://www.htc.com/us/support/hotline
good luck
zguithues said:
i bought my glacier off craigslist. In rooting with the gfree method, i ended up with a brick that blinks a yellow light (download mode). Tmobile was unable to help me, but i called htc and they took care of it.
I had to pay shipping to them, and i got back the same phone fixed about 2 weeks late i think.
not sure how easy it will be when you have a phone that works but has flaws, my situation was such that the phone was clearly broken, so there was no judgment call by the rep.
i called the htc customer service number here:
http://www.htc.com/us/support/hotline
good luck
Click to expand...
Click to collapse
maybe i should brick my phone first
hope theyd replace the screen too. ill call them tomorrow
grimey01 said:
maybe i should brick my phone first
hope theyd replace the screen too. ill call them tomorrow
Click to expand...
Click to collapse
The bad emmc is a load of garbage. I have been flashing my phone repeatedly for a whole year now with no problems on the bad emmc.
Sent from my Glacier using xda premium
eqjunkie829 said:
The bad emmc is a load of garbage. I have been flashing my phone repeatedly for a whole year now with no problems on the bad emmc.
Sent from my Glacier using xda premium
Click to expand...
Click to collapse
Same except for 6 months. I am a flashaholic. So no worries.
Sent from my Sense 4.0 Glacier using XDA Premium.
I thought I was the only one who felt this way...the data they used to determine it was far from conclusive...not everyone reported when they bricked their phone. I've always felt it was user error, but I could be wrong
Sent from my HTC Glacier using xda premium
well i just rooted and backed up my nandroid from my mt4g
everything working perfectly, i couldnt care less about the eMMC anymore, i just wont mess with it and crackflash with the mt4g instead
but the screen.. its a HUGE difference compared to the sony display used on my mt4g
jjbadd385 said:
I thought I was the only one who felt this way...the data they used to determine it was far from conclusive...not everyone reported when they bricked their phone. I've always felt it was user error, but I could be wrong
Sent from my HTC Glacier using xda premium
Click to expand...
Click to collapse
I do believe that there was a bad batch of emmc chips, but I don't think that all of that batch was bad. I think that only a portion of them are doomed to fail.
Sent from my Glacier using xda premium
Hey Guys
First of all, Hi! Ive had several devices over the years, so Im not new to XDA, but just to this side of them. So i bought a used HTC One S for Tmobile, Loving it, but then the power button started working intermittently, shades of my nexus one, now it doesn't work at all. I have tried taking off the sim cover and pushing the button directly, but it just won't work. So, I am using a shake to unlock app, but what happens if it dies?
Does anybody have any idea how to fix this? Or is this common with this model?
Regards
Trevor
It's a hardware issue. Warranty exchange it.
Sent from my HTC VLE_U using xda premium
I know energy rom has a tweak to let you wake with volume keys.
As far as fixing it, I can't help.
Sent from my HTC VLE_U using xda premium
will they honor the warranty since i bought it used?
If you dont have the receipts they will probably not exchange it =\
The warranty statement says it applies only to the original buyer.
It can be transferred if sold where HTC as consented in writing to the transfer.
(I'm quoting the warranty statement article 1 here, don't ask me what they mean by that)
Sent from my HTC One S using xda premium
Call HTC see what they say. It should be covered under warranty and they don't as if your the original buyer. I'm sure thy will help you out. Normally thy just ask for the serial to see if its still covered. Good luck.
Sent from my HTC One S
T-Mobile USA
stock
Please update this thread if you try to get it replaced under warranty. I purchased mine used, so I'm curious about the warranty.
Sent from my MB525 using Tapatalk 2
They are going to cover it under warranty! but I won't have it for up to 3 weeks....
Sent from my HTC VLE_U using XDA
T-mobile or HTC?
Sent from my HTC One S
T-Mobile USA
stock
6370 said:
T-mobile or HTC?
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
I'd be interested in this too. I know that TMO is really helpful, but not so much so with exchanging handsets. What is HTC Customer Service like? Clearly not terrible...
I got a used hd2 a wile back and the touch screen went out on it. All HTC did was ask for the serial # for warranty varification. and they replaced the front screen for free. All I paid was over night shipping to them. They replaced the screen and shipped my hd2 back to me that same day they got it. One day turn around was awsome. Maybe I got lucky but I was still vary impressed with there service.
Sent from my HTC One S
T-Mobile USA
stock
HTC apparently they don't care about original owner or not...just is it in the warranty period.
Trev
Sent from my HTC VLE_U using XDA
I find HTC has the best dedication to the customer they really honor their relationships
(EXCEPT IN CASES OF GPL COMPLIANCE WHERE THEY ARE NEGLIGENT AND PERPETUAL VIOLATORS THEREOF)
Sent from my HTC One S using xda premium
Moved To Q&A
Please Post questions in the Q&A section
I'm getting a warranty replacement unit for my One S from T-mobile USA. Can anyone who's gotten a warranty device from T-mobile tell me how they received their device? Do they send just the phone, or an entirely new box, etc? I know with other phones in the past, it was just the phone without a battery and battery cover. I'm curious as these phones have non-removable batteries.
Thanks.
Should be the same drill as before. They usually send a refurbished device unless you clarify that all you will settle for is a new one.
Probably just phone with no back cover
What happened that you needed replacement? Just curious
Sent from my HTC VLE_U using xda app-developers app
i actually received a replacement phone not too long ago
and the phone came in a white box, with the only thing missing is the part that you use to cover the camera/sim card. Other than that, it looked brand new.
Wish they would include a new cover instead of dealing with HTC. Would be cheaper and quicker
Sent from my HTC VLE_U using xda app-developers app
Actualy would be more for tmo as they would get charged for the backs by htc.
And htc will only replace the back once.
TheArtiszan said:
Actualy would be more for tmo as they would get charged for the backs by htc.
And htc will only replace the back once.
Click to expand...
Click to collapse
So are you saying the T Mobile Me actually be able to replace the back cover?
Sent from my HTC VLE_U using xda app-developers app
I am thinking of also rma my phoen as it has issue with teh capacitive touch buttons. I am also contemplating of rma with tmo or htc, read that tmo is faster. I hate refub device as I just got the phone like a couple of month ago. Wonder if I can be tough for them to give me a new one.l
T-Mobile replacing my new one s with another brand new in box with back cover....o happy day...gotta love retention department
Sent from my HTC VLE_U using xda app-developers app