I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
PHP is insurance. They send you a new device, not repair yours. I dont remember the exact pricing, but i think its about $120.
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Killbynature said:
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Daguse said:
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Click to expand...
Click to collapse
Yeah the touchscreen stills works but lcd is completely cracked. Fell out of the power skin case....
Killbynature said:
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I have had phone repaired at jetcity devices (google). They do a lot of iphones but they also do screens for Androids.
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Killbynature said:
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I talked to one of the reps and they said the only way they could change your color is if your original color is out of stock /:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Killbynature said:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Not a whole new phone, only a refurbished device.
Well I'm going to do it I was one of the lucky ones to get a good screen hopefully I don't have to go through them again
Sent from my HTC Glacier using XDA App
Ok paid 130 free overnight shipping and they change the color for me was reluctant at first though.
Sent from my HTC Glacier using XDA App
sounds good... let us know about the screen.
The screen is good I got a refurbished red one. Using Trident case now Ill never buy another phone again without a case unless its has gorilla glass.
Sent from my HTC Glacier using XDA App
Related
First time when UPS was about to deliver myTouch 4G from Tmo, the message on the website appeared after 9pm:
"THE PACKAGE WAS MISSED AT THE UPS FACILITY, UPS WILL DELIVER ON THE NEXT BUSINESS DAY"
The phone had some defects and a bad screen - I sent it for the exchange.
Today I was about to get the new phone, guess what?
The apartment number is missing or is incorrect. UPS is attempting to obtain this information.
I am about to explode!
AntonJart said:
First time when UPS was about to deliver myTouch 4G from Tmo, the message on the website appeared after 9pm:
"THE PACKAGE WAS MISSED AT THE UPS FACILITY, UPS WILL DELIVER ON THE NEXT BUSINESS DAY"
The phone had some defects and a bad screen - I sent it for the exchange.
Today I was about to get the new phone, guess what?
The apartment number is missing or is incorrect. UPS is attempting to obtain this information.
I am about to explode!
Did anyone else happened to experience the same? I wonder if this happens to all Tmo packages.
Click to expand...
Click to collapse
yes it happens all the time you have just never heard of it happening before...
Nothing wrong here. Three replacements sent next day delivery all arrived as scheduled. I live in a house though, so maybe its easier for them to deliver it? It sounds like a ups issue, not a t mobile one...
Sent from my HTC Glacier using XDA App
dung8604 said:
Nothing wrong here. Three replacements sent next day delivery all arrived as scheduled. I live in a house though, so maybe its easier for them to deliver it? It sounds like a ups issue, not a t mobile one...
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Lucky you. They sent it via 3 day ground
I should mention that I also have insurance and I'm on contract
Sent from my HTC Glacier using XDA App
dung8604 said:
I should mention that I also have insurance and I'm on contract
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Mine was just a replacement "withing first 30 days." I guess if this one is defective too, I would not want to play the roulette and will get Sensation.
Update: second mytouch 4g. One little piece of dust underneath the screen. I think I had it.
Where one lint, there will be another right?
I think I will get sensation.
Sent from my HTC Glacier using XDA Premium App
Good luck man hope it works out for you
Sent from my HTC Glacier using XDA App
Dust under the screen it's a serious problem for you? Wow...
GazaIan said:
Dust under the screen it's a serious problem for you? Wow...
Click to expand...
Click to collapse
Of coarse. It is a premium product, and must be of top quality
AntonJart said:
Of coarse. It is a premium product, and must be of top quality
Click to expand...
Click to collapse
I don't see how this is a problem. The MT4G is a premium product and something like dust under the screen I would consider DOA. This is still a 400 dollar phone buying from tmo
Sent from my HTC Glacier using XDA Premium App
DUST SUCKS. In high light when you are reading or watching something on your phone it is absolutely terrible even if you have a bit of dust
I might be in the same boat as you. On my third warranty replacement in 2 weeks, and I'm getting a seriousl wifi death grip issue. Sucks so bad, because other than that I love this phone. Called T-Mobile and explained the situation to them, and they offered me a G2. wtf.
Rillusion08 said:
I don't see how this is a problem. The MT4G is a premium product and something like dust under the screen I would consider DOA. This is still a 400 dollar phone buying from tmo
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Agreed.. I have dust under my screen but in no way does it impede viewing the screen. It's something I've experienced with every device I've ever had, and I never cared.
So after much debating I decided to finally get rid of my g2x since I've been using the sensation more and more. I was planning on selling it about a week ago but the vibration motor died out on me. Today I finally received my replacement from tmobile and to my big surprise the one I got has no light bleeding at all!! So I figured I would post it here right away before posting it on ebay seeing as pretty much everyone has been complaining about the issue.
I will upload some pictures later since im using the phone app right now. I still have the original box and everything that came with it plus two cases that ill throw in there for free.
Please pm me if interested
I didn't find a marketplace forum in the app so if this is the wrong place can a moderator please move it?
Thanks
Sent from my HTC Sensation 4G using XDA App
How much?
Sent from my HTC Sensation 4G using XDA App
Hgaara said:
How much?
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
I was thinking around $320 plus shipping. That's around what they're going on ebay and craigslist last time I checked
Sent from my HTC Sensation 4G using XDA App
Not to hijack your thread but I finally got a replacement today also with no bleed and it seems to be fully functional. I'd be looking to sell also same price as this poster as to not to compete with any potential buyer from him. I only have 1 case from speck sold in Tmobile store(black) also have charging dock sold in Tmobile store. Will ship from Dallas TX. Have a PayPal verified account and my eBay account is flawless user name is iheartapplemacs
Ill be using my nexus s now until prime hits.message if interested.
Sent from my LG-P999 using xda premium
vapor311 said:
Not to hijack your thread but I finally got a replacement today also with no bleed and it seems to be fully functional. I'd be looking to sell also same price as this poster as to not to compete with any potential buyer from him. I only have 1 case from speck sold in Tmobile store(black) also have charging dock sold in Tmobile store. Will ship from Dallas TX. Have a PayPal verified account and my eBay account is flawless user name is iheartapplemacs
Ill be using my nexus s now until prime hits.message if interested.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Haha you said "not to hijack your thread" but you still completely hijacked it lol. No worries, hopefully we can both find a buyer
Sent from my HTC Sensation 4G using XDA App
vapor311 said:
Not to hijack your thread but I finally got a replacement today also with no bleed and it seems to be fully functional. I'd be looking to sell also same price as this poster as to not to compete with any potential buyer from him. I only have 1 case from speck sold in Tmobile store(black) also have charging dock sold in Tmobile store. Will ship from Dallas TX. Have a PayPal verified account and my eBay account is flawless user name is iheartapplemacs
Ill be using my nexus s now until prime hits.message if interested.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Boi, this person tried to be a ninja with it lol. If this ain't a hijack, then the sky ain't blue lol.
Sent from my LG-P999 using Tapatalk
Good luck. I sold one of my G2X's here about 2 weeks ago and only got $260 for it. It was in mint condition with no bugs.
Sent from my HTC Sensation 4G using XDA Premium App
jrwingate6 said:
Good luck. I sold one of my G2X's here about 2 weeks ago and only got $260 for it. It was in mint condition with no bugs.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yeah I would pay $200-250 for an extra G2x but no more really. It would be tempting at that price
I've been thinking about getting a backup one for a while now. *hint hint*
I bought mine on eBay for $255 plus shipping in excellent condition. The ones that were in mint condition only went for slightly (maybe $20) more. $300 would be the ultimate top end if you got super lucky.
I pretty much said $320 for negotiation purposes lol. Probably will end up going for around $300
Sent from my HTC Sensation 4G using XDA App
Sorry...by hijack I meant coming in undercutting you etc. I'd like some one to take yours first. I'm the 2nd place pig
Sent from my LG-P999 using xda premium
to the one hijacking the thread, any interest in a htc sensation unlocked for you g2x plus cash?
if im reading that right, you want someone to trade you a g2x plus cash for a sensation? If thats correct...sorry pass.
osugsxr said:
to the one hijacking the thread
Click to expand...
Click to collapse
That's comedy rotfl!
Sent from my LG-P999 using Tapatalk
princeasi said:
That's comedy rotfl!
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Well I saw his post and figured I had two options make my own which would still be a form of hijacking...his then mine and if I undercut in mine I'd be screwing him... Or just post in his let him know my intent is to not compete but be equal so that they can both go. Thought it was the more mature approach. However it's always easy to see maturity doesn't go far on xda.
Sent from my HTC Sensation 4G using xda premium
vapor311 said:
Well I saw his post and figured I had two options make my own which would still be a form of hijacking...his then mine and if I undercut in mine I'd be screwing him... Or just post in his let him know my intent is to not compete but be equal so that they can both go. Thought it was the more mature approach. However it's always easy to see maturity doesn't go far on xda.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
I honestly don't mind lol if people think you're giving them a better deal then that's their opinion and there's nothing I can do about it. Also if mine doesn't sell over here it'll sell on ebay or craigslist so I'm really not that worried about it
Sent from my HTC Sensation 4G using XDA App
If that's the case I'm looking for 275$ ill cover the shipping and include the box from the original plus all the other crud. Price is firm on that. It will be coming from Dallas TX.
If I don't get that some retard on Craig's will gladly pay more.
Sent from my HTC Sensation 4G using xda premium
My phone decided it wanted to go for a swim on the 4th and is dead. Tried bag of rice to no avail. I have the insurance and was given the choice of the HTC Sensation or Galaxy S2. Went with the Galaxy.
Anyway, I just want to say thanks to everyone on this forum for the awesome ROM work and support over the last year or so. It's too bad we can't get the display drivers API from LG so we can get some ICS with working video love, but oh well.
Again, just want to thank everybody. I will now be hanging in the Galaxy S2 forums until my full discount comes into effect in February and I can get the S3.
Greg
Enjoy the GS2...
Quick question about this? How much did you have to pay? My phone its a little on the Fritz I was gonna call in a bit to get a replacement
Sent from my LG-P999
juny51 said:
Quick question about this? How much did you have to pay? My phone its a little on the Fritz I was gonna call in a bit to get a replacement
Sent from my LG-P999
Click to expand...
Click to collapse
It's $130, just called. My phone has been shutting off and going crazy when off the charger. Selected GS2 as well. Have to send the G2X back within 15 days.
How did you get the option to decide which one you wanted?
Sent from my LG-P999 using Tapatalk
G2xer said:
How did you get the option to decide which one you wanted?
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Also wanted to ask this. I needed a replacement and called. But they didn't give me the option they just said they will send me another g2x
Sent from my LG-P999
G2xer said:
How did you get the option to decide which one you wanted?
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
I called in and asked them what the replacement was. They said that the G2x is discontinued and not available as a replacement, so they gave me the option to choose between the SG2 and the HTC Sensation. When I said the SG2, they even gave me the option to choose between Black or White. I chose black.
gscavezze said:
I called in and asked them what the replacement was. They said that the G2x is discontinued and not available as a replacement, so they gave me the option to choose between the SG2 and the HTC Sensation. When I said the SG2, they even gave me the option to choose between Black or White. I chose black.
Click to expand...
Click to collapse
Similar situation here. They apologized that the g2x wasn't available and offered me a Sensation. I played it off as I hadn't heard of that phone before and asked if she'd mind waiting a minute while I looked at the phone online. She said sure and that I should check out the GS2 as well, that was another alternative. I said I was familiar with that and chose it, opted for white
Well as I stated in other post I was needing a replacement so I called in. But they didn't offer me a different phone. They shipped out the same one. Its cool with me but weird how "its not available" but I got one
Sent from my LG-P999
Lol exact same thing happenes to me on the same day! Luckily the phone works still, the lcd is kind of weird and i dont have insurance
Sent From My Handheld Portal Device
twism50 said:
Similar situation here. They apologized that the g2x wasn't available and offered me a Sensation. I played it off as I hadn't heard of that phone before and asked if she'd mind waiting a minute while I looked at the phone online. She said sure and that I should check out the GS2 as well, that was another alternative. I said I was familiar with that and chose it, opted for white
Click to expand...
Click to collapse
Wait, so i can just call in and get a new phone as a replacement?
Sent From My Handheld Portal Device
zoppp said:
Wait, so i can just call in and get a new phone as a replacement?
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
No. Your got water damage so they gonna make you pay. If it was something else like your charger port or speaker they replace for free
Sent from my LG-P999
juny51 said:
No. Your got water damage so they gonna make you pay. If it was something else like your charger port or speaker they replace for free
Sent from my LG-P999
Click to expand...
Click to collapse
But the OP says his phone went for a swim and is dead (water damage), but he still got a replacement.
Sent From My Handheld Portal Device
zoppp said:
But the OP says his phone went for a swim and is dead (water damage), but he still got a replacement.
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
Yea and he more then likely had to pay. That's just how T-Mobile does. Anything aside from hardware defaults you have to pay about 100-130 not sure exact price
Sent from my LG-P999
juny51 said:
Yea and he more then likely had to pay. That's just how T-Mobile does. Anything aside from hardware defaults you have to pay about 100-130 not sure exact price
Sent from my LG-P999
Click to expand...
Click to collapse
So basically if I paid $100ish, I could get a gs2
Sent From My Handheld Portal Device
zoppp said:
So basically if I paid $100ish, I could get a gs2
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
If you have insurance call them up tell them what happened and they will either offer you a different phone like gs2 or the same for that 100ish. I needed a new phone but they didn't offer me the gs2 they just sent me the same. But then again it was a free exchange so who knows
Sent from my LG-P999
juny51 said:
No. Your got water damage so they gonna make you pay. If it was something else like your charger port or speaker they replace for free
Sent from my LG-P999
Click to expand...
Click to collapse
I had to pay too, said the phone was acting up, battery dropping quickly, had to pull battery constantly. I also told them that I stooped at my TMobile store and they suggested I call them.
I've had to pay in the past too, fire a charging port issue. I believe you always have to pay, no matter what happened. I received a refurbished phone, perfect condition.
Sent from my SGH-T989 using xda premium
zoppp said:
So basically if I paid $100ish, I could get a gs2
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
It was $130, and worth it. Stable Ics ROM, larger screen which is beautiful and works great outdoors.
Sent from my SGH-T989 using xda premium
juny51 said:
If you have insurance call them up tell them what happened and they will either offer you a different phone like gs2 or the same for that 100ish. I needed a new phone but they didn't offer me the gs2 they just sent me the same. But then again it was a free exchange so who knows
Sent from my LG-P999
Click to expand...
Click to collapse
How long ago was this?
Sent from my LG-P999 using Tapatalk
G2xer said:
How long ago was this?
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
I called Thursday And my phone got here friday
Sent from my LG-P999
I've got one of each (one top and one bottom cover) for the T-Mobile One S. They're brand new, never been used. Figured there'd be someone out there that's dropped a One S already. Purchased for my One S for that reason but I ended up going a different route. These just came in the mail today and I have no use for them.
Ebay listings I purchased them from:
http://www.ebay.com/itm/15084680582...X:IT&_trksid=p3984.m1497.l2648#ht_1010wt_1254
http://www.ebay.com/itm/15084630866...X:IT&_trksid=p3984.m1497.l2648#ht_1155wt_1254
$20 shipped to anyone in the US. If you need help figuring out how to take that bottom cover off just lmk. It's pretty easy.
I'm very interested. My top half is loose and squeaks, kind of bugging me. EVERY HTC phone i've bought squeaks.. lol
Paypal? I'll need to run out to walmart to put money on my card.
I'll be able to pay later tonight or tomorrow afternoon.
xxquicksh0txx said:
I'm very interested. My top half is loose and squeaks, kind of bugging me. EVERY HTC phone i've bought squeaks.. lol
Paypal? I'll need to run out to walmart to put money on my card.
I'll be able to pay later tonight or tomorrow afternoon.
Click to expand...
Click to collapse
No rush, it's yours. [email protected]. Pm me here your address, even if it's included in paypal. It's 5:45PM here so it's too late to ship today, if you shoot me $$ in time tomorrow I'll make sure to have it shipped tomorrow. Else there is always Friday
wootroot said:
No rush, it's yours. [email protected]. Pm me here your address, even if it's included in paypal. It's 5:45PM here so it's too late to ship today, if you shoot me $$ in time tomorrow I'll make sure to have it shipped tomorrow. Else there is always Friday
Click to expand...
Click to collapse
Sweet, sounds good to me.
I'll have to make sure I have the correct address in PayPal once I get back home.
(We just moved from out of state, and lived with family for a while. I still need to get everything switched over)
Sent from my HTC VLE_U using xda premium
i was in need of the top cover not to long ago, but HTC is sending me one for free
good luck with sales
clubkevin11 said:
i was in need of the top cover not to long ago, but HTC is sending me one for free
good luck with sales
Click to expand...
Click to collapse
I just keep forgetting to call HTC, I know they'll send me one. But I don't mind paying
Sent from my HTC VLE_U using xda premium
xxquicksh0txx said:
I just keep forgetting to call HTC, I know they'll send me one. But I don't mind paying
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
When I asked them they said I'd have to send my phone to their repair shop
Sent from my HTC One S using xda premium
k1llacanon said:
When I asked them they said I'd have to send my phone to their repair shop
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
You should call again, under our warranty we can get a replacement accessory for every accessory. The top cover is a accessory
Sent from my HTC VLE_U using xda premium
xxquicksh0txx said:
You should call again, under our warranty we can get a replacement accessory for every accessory. The top cover is a accessory
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
So can I get the whole housing under accessories ?
Sent from my HTC One S using xda premium
k1llacanon said:
So can I get the whole housing under accessories ?
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
The whole thing? I think that would require being sent in.
Anyways I just sent the money, I'm getting ready to send you a pm with my address.
So I have an HTC Sensation right now. Been with T-mobile for many many years. Saw the ad for the free black one s online yesterday and figured I'd try and get it. Well when I tried to upgrade it said i had to pay $150. Called tmobile customer service and they hooked me up! Apparently she couldnt get me a black one. I was a little bummed about that, but shes shipping me the gray blue one for $150 with a $150 mail in rebate. Sweeeet!
This wasnt free
Sent From My Toilet With XDA Premium
bonus! they dropped my plan $5/month without me even asking!
Grey one is no way as good as black lol and it's not free ur paying for contract...
--------------
If you are new to xda please watch this video it'll help you out )
https://www.youtube.com/watch?v=JmvCpR45LKA&feature=youtube_gdata_player
Should if spoken with retention...my one s was completely free with no rebate anything. Now they are sending me a black one completely free...
If free us what you want and you are a long time customer with outstanding positive payments throughout talk to retention.
Sent from my HTC VLE_U using xda app-developers app
Spastic909 said:
Should if spoken with retention...my one s was completely free with no rebate anything. Now they are sending me a black one completely free...
If free us what you want and you are a long time customer with outstanding positive payments throughout talk to retention.
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Haha I'm quite jealous. I think the black one looks sickkk!
k1llacanon said:
Grey one is no way as good as black lol and it's not free ur paying for contract...
Click to expand...
Click to collapse
I guess you're talking about your color preference, because the specs are the same.
Sent from my HTC One S using Tapatalk
InVaLiD. said:
I guess you're talking about your color preference, because the specs are the same.
Sent from my HTC One S using Tapatalk
Click to expand...
Click to collapse
Or maybe referring to the ceramic housing which is supposedly stronger and more durable than the aluminum that we have on our gradient blue ...
Sent from my HTC VLE_U using xda app-developers app
Spastic909 said:
Or maybe referring to the ceramic housing which is supposedly stronger and more durable than the aluminum that we have on our gradient blue ...
Click to expand...
Click to collapse
but chips, although i've been told they've fixed that
Yes they've fixed it but I have a black chip one and they won't replace it claiming its wear and tear... But my phones always in a case
--------------
If you are new to xda please watch this video it'll help you out )
https://www.youtube.com/watch?v=JmvCpR45LKA&feature=youtube_gdata_player
k1llacanon said:
Yes they've fixed it but I have a black chip one and they won't replace it claiming its wear and tear... But my phones always in a case
Click to expand...
Click to collapse
Why don't you send it to HTC instead? They know about the problem, they'll fix it.
usaff22 said:
Why don't you send it to HTC instead? They know about the problem, they'll fix it.
Click to expand...
Click to collapse
That's what I meant I sent it to them
--------------
If you are new to xda please watch this video it'll help you out )
https://www.youtube.com/watch?v=JmvCpR45LKA&feature=youtube_gdata_player
Hey fellas and fellerinas.
My name is Apex, and I'm an alcoholic.
(Just kidding, but seriously)
I recently won a One S from the Big Android BBQ here in Texas. I like it, but have found a few issues with it. It's a 'global' unlocked, unbranded version, and it's pretty sweet.
Any how, just thought I'd introduce myself and hope you guys will go easy on me...