[Q] Broken dock latches on tablet; any solutions? - Asus Transformer TF700

Quite some time ago, my tablet fell off my nightstand while plugged into the keyboard dock. Fortunately, nothing dramatic happened to either device, but I noticed that the small little clips that are meant to lock in when plugged into the dock chipped away. As a result, there's nothing that keeps my tablet securely locked on to the dock besides gravity and friction. Has anyone experienced anything similar, and is there any remedy that anyone has found? I know it's the fault of my own carelessness (I have since bought a case for it all) but it's really annoying when I don't realize that the dock is slipping away and whatever program happens to be running at the time crashes... Thanks.

ProcyonSJJ said:
Quite some time ago, my tablet fell off my nightstand while plugged into the keyboard dock. Fortunately, nothing dramatic happened to either device, but I noticed that the small little clips that are meant to lock in when plugged into the dock chipped away. As a result, there's nothing that keeps my tablet securely locked on to the dock besides gravity and friction. Has anyone experienced anything similar, and is there any remedy that anyone has found? I know it's the fault of my own carelessness (I have since bought a case for it all) but it's really annoying when I don't realize that the dock is slipping away and whatever program happens to be running at the time crashes... Thanks.
Click to expand...
Click to collapse
No idea, mate.
Maybe you should contact Asus' customer service, maybe they have something useful to add.
I just posted a reaction to this thread so you won't feel like everyone who read this don't care.
Keep us up to date, and hopefully someone else on this site knows the anwser.

adelancker said:
No idea, mate.
Maybe you should contact Asus' customer service, maybe they have something useful to add.
I just posted a reaction to this thread so you won't feel like everyone who read this don't care.
Keep us up to date, and hopefully someone else on this site knows the anwser.
Click to expand...
Click to collapse
I second this motion, OP. You might be able to get it exchanged.

Samething happened to me. plastic crumbles fell out.
Did you find any solutions?
I was trying to find a replacement for that but couldn't find it.
Let me know if you found any solution to that.

well mine didn't fall or something like that but the screws inside the part of the dock that actually holds the tablet in place were unscrewing themselves, and because of the angle I couldn't tighten them myself so I ended up taking small pieces of black ductape and sticking it across all the screws inside there so they won't scratch the screen, it takes a little more effort inserting the dock and taking it out but it feels more secure in the dock, so if your latch is broken, you could try something similar to increase the friction

Related

[Q]Anyone had a screen shatter for no reason?

So, my screen broke yesterday.... yay....
Story behind it: I picked it up from its stand like Ive done a million times before, and the screen just shattered in the upper-left corner.
My educated guess is that the frame wasnt correctly assembled, and its been pressing the glass in such a way the glass eventually couldnt take it anymore.
And of course the place I bought it from says physical damages isnt covered by the warranty -.-
I should point out that, despite my mods on the charger/usb adapter/etc, my tablet has never been opened.
So now I have a tablet with cracked screen, which Ive always been extremely careful with, with people telling me they wont fix it under warranty...
It wouldve been fine had it not been for the 3 cracks covering the screen on the left side.
Thankfully the cracks on the touch-area are not all the way through, so at least I can use the tablet just fine.
Anyway, the question I wanted to ask...
Has anyone else had their screen crack/shatter for no reason?
Im kinda pissed off at the moment, both at ASUS for making such a fragile unit, and at the company refusing to fix it.
Goatshocker said:
So, my screen broke yesterday.... yay....
Story behind it: I picked it up from its stand like Ive done a million times before, and the screen just shattered in the upper-left corner.
My educated guess is that the frame wasnt correctly assembled, and its been pressing the glass in such a way the glass eventually couldnt take it anymore.
And of course the place I bought it from says physical damages isnt covered by the warranty -.-
I should point out that, despite my mods on the charger/usb adapter/etc, my tablet has never been opened.
So now I have a tablet with cracked screen, which Ive always been extremely careful with, with people telling me they wont fix it under warranty...
It wouldve been fine had it not been for the 3 cracks covering the screen on the left side.
Thankfully the cracks on the touch-area are not all the way through, so at least I can use the tablet just fine.
Anyway, the question I wanted to ask...
Has anyone else had their screen crack/shatter for no reason?
Im kinda pissed off at the moment, both at ASUS for making such a fragile unit, and at the company refusing to fix it.
Click to expand...
Click to collapse
Have you contacted Asus about this? If you can, get really good pictures of the corner, showing the cracked glass and the outer housing. You might get a better response by showing that the glass broke but theres no damage to the housing, more or less providing pictures that it wasnt dropped. Just because im sure every phone/tablet company has heard every possible lie when people drop their phone or tablet and say "it just happened while sitting on a table". Not saying you did, just giving an example for why customer service sucks for physical damage.
That is a bit scary because I do notice that on mine there are sections where I can push in the glass slightly with a little pressure, so a tiny gap area, showing that it isn't fully housed properly. It's nothing noticeable or annoying.. but if my screen shatters D:
Almost always they claim it isn't covered i should make photo's of it like said before and sent them to asus yourself.
If they say its your own fault then i should check i you can repair it yourself
The screen for it is over here
http://www.screencountry.com/index.php?section=products&model=EEE%20Pad%20Transformer%20TF101&brand=ASUS
They also tell you through youtube how too fix your transformer
For all i know of reading on forums you also need a screen digitizer
You can check out this website
http://www.asusparts.eu/index.php?cPath=66920_222155_222301
They have a whole lott of parts for transformers
Good luck with finding a solution too your problem
batjuh said:
Almost always they claim it isn't covered i should make photo's of it like said before and sent them to asus yourself.
If they say its your own fault then i should check i you can repair it yourself
The screen for it is over here
http://www.screencountry.com/index.php?section=products&model=EEE Pad Transformer TF101&brand=ASUS
They also tell you through youtube how too fix your transformer
For all i know of reading on forums you also need a screen digitizer
You can check out this website
http://www.asusparts.eu/index.php?cPath=66920_222155_222301
They have a whole lott of parts for transformers
Good luck with finding a solution too your problem
Click to expand...
Click to collapse
If only asus parts had more pics to understand which was which
Sent from my Transformer
They refuse to fix it... Ive just bought a car as well so I cant afford to send it in for repair, or buy a new screen and fix it myself.
I guess I'll just have to live with it for now.
Its not that annoying, it looks like theres a hair on the screen (yes, Ive blown on it several times forgetting its a crack lol).
Its no biggie if it doesnt get worse, except its not really as mobile as it used to be
Im just afraid it will break even more if I so much as look at it lol.
Thing O Doom said:
That is a bit scary because I do notice that on mine there are sections where I can push in the glass slightly with a little pressure, so a tiny gap area, showing that it isn't fully housed properly. It's nothing noticeable or annoying.. but if my screen shatters D:
Click to expand...
Click to collapse
Thats how mine was, except I couldnt push the glass. There was no flex at all, which only sortof confirms that theres been a pressure on the glass. Ive always had a bit of flex on the right hand side though.
I should point out that now when the pressure is gone, theres a slight flex on the screen on the left side as well now.

[Q] Question for those of you that have the dock

Hello all, got a question. Ive had the TF300 without the dock and have grown to love it. I ended up returning the blue one I had and ordered a white one with the dock. Ive been reading several threads of people with transformers that have had their screen get cracked and damaged due to the dock.
For those of you with experience with the dock do you see that being a possible issue? Ive already dealt with a cracked screen with Asus and dont want to go through that again. Ive been wanting a TF300 and dock combo for awhile, but now these threads have me worried about using the dock.
A few people said they came up with a potential fix for their primes dock by using some rubber pads. So Im hoping that Asus realized this and fixed whatever was causing this with the TF300 dock. But even if they did theres a couple threads with people with a cracked TF300 screen in the transformer forums.
Just hoping that this is a rare issue, and that I shouldnt worry about it. Thanks in advance for your replies.
Hey, the doc came with mine and i have to say unless you are slamming the screen when shutting it, that just not going to happen, loving the extra battery life from the doc tho its unreal!
I have been using my tf300 for over a month and am docked daily. I don't even have the slightest blemish on my screen. I am careful when snapping the tablet in but not overly so. When removing the tablet, I always pull at the same angle as the hinge and make sure to fully move the switch over. Finally, as warned by Asus, I never carry my docked tablet by the tablet piece, only the dock.
If you follow those guidelines, in the absence of a defect with either the dock or the tablet, I can't figure out how the dock could damage the screen. Unless you are really rough with your electronics, you should be fine. Go for it and get both, totally worth it.
Thanks for the input. Helps a lot.
personally i don't think the dock would be of any use unless you plan on writing a novel or something on the transformer.
regarding the scratches, i have some nasty scratches on the bezel from docking and un-docking the tablet to the keyboard but it doesn't really bother me much since it's only on the bezel, out of sight out of mind.
atomicblue said:
personally i don't think the dock would be of any use unless you plan on writing a novel or something on the transformer.
regarding the scratches, i have some nasty scratches on the bezel from docking and un-docking the tablet to the keyboard but it doesn't really bother me much since it's only on the bezel, out of sight out of mind.
Click to expand...
Click to collapse
When you say scratches on the bezel are you talking about the outer plastic piece, or the black part of the screen edges? Thanks

[Q] Anyone have issues with their keyboard dock?

I bought my tablet with the TF201 keyboard a while back since its identical to the TF700 keyboard. It's always connected and locked, but every once in a while i notice my external mouse, which is plugged into the usb port of the keyboard, stops working due to the fact that the keyboard magically unlocks itself from the tablet. the lock bar or whatever it's called doesn't retract though so I can never tell unless I try to slightly lift the tablet away from the keyboard and lo and behold it comes right off. I noticed this tends to happen more often when the tablet is opened about 100 or so degrees from the keyboard.
Do you think I may have a faulty keyboard or has this happened to others?
Mine locks properly, so I can at least say it's not normal.
Mine locks safely too. But I do have to push relatively hard until it "clicks" into the dock and to be extra safe I tend to slide the lock slider all the way to the right.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
+1. I've had my TF700 + dock since July 16, 2012. No issues as far as connections between them are concerned, though the tab sits a little loose. The clasps don't grab the tablet tightly anymore. There is some play about 5 degrees. Anyone knows how it can be tightened again?
airmark said:
Mine locks safely too. But I do have to push relatively hard until it "clicks" into the dock and to be extra safe I tend to slide the lock slider all the way to the right.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
That's the weird thing though, mine clicks and locks but i can only push the slider to the mid point.
My Transformer doesn't stay tight on the dock any more, because the tiny little clip inside the tablet itself has broken on one side (I think). The result is that it seem to clip in correctly, but then I can rotate it to the right and the left clip come free without any resistance.
I've done quick searches to find people with similar problems, but haven't found anyone else yet. Doesn't look very fixable, due to the size of the small clip. Don't know if you've got the same issue, but to check, look where the dock latches onto the tablet with a good light and see if your clips are still there.
oblib__ said:
My Transformer doesn't stay tight on the dock any more, because the tiny little clip inside the tablet itself has broken on one side (I think). The result is that it seem to clip in correctly, but then I can rotate it to the right and the left clip come free without any resistance.
I've done quick searches to find people with similar problems, but haven't found anyone else yet. Doesn't look very fixable, due to the size of the small clip. Don't know if you've got the same issue, but to check, look where the dock latches onto the tablet with a good light and see if your clips are still there.
Click to expand...
Click to collapse
Amazing... we both post on the same day... could be this is the start of an epidemic of broken platic clips inside the tablet section. Not sure if they are plastic or metal but they do look plastic and in any case clearly are not fit for purpose of docking/undocking dozens of times a day.
I sent mine back... see my post. They are blaming me! I barely had it 6 weeks and it never left my house. Never dropped. Only ocassionally used extra force to dock it because if you don't then the locking tab does not click!!!! SIGH
the only problem that i have with the dock is that the spring in the hinge has gotten loose
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
wailim_2002 said:
Amazing... we both post on the same day... could be this is the start of an epidemic of broken platic clips inside the tablet section. Not sure if they are plastic or metal but they do look plastic and in any case clearly are not fit for purpose of docking/undocking dozens of times a day.
I sent mine back... see my post. They are blaming me! I barely had it 6 weeks and it never left my house. Never dropped. Only ocassionally used extra force to dock it because if you don't then the locking tab does not click!!!! SIGH
Click to expand...
Click to collapse
I posted in your thread as well -- locking pin snapped off yesterday. It is plastic, which makes it a Prime example <pun intended> of use of plastic in places that could do with metal. :S I'm going to take it up with ASUS Netherlands once my blood pressure comes within more or less normal limits.
MartyHulskemper said:
I posted in your thread as well -- locking pin snapped off yesterday. It is plastic, which makes it a Prime example <pun intended> of use of plastic in places that could do with metal. :S I'm going to take it up with ASUS Netherlands once my blood pressure comes within more or less normal limits.
Click to expand...
Click to collapse
We should track our own and any subsequent replies over time ... as long as it takes ... really ASUS should consider recalling these to reinforce the pins. Its highly likely some will witness their tablet fall off the dock and smash in front of their eyes... while assuming they forgot to secure it properly!
I have confirmed that It was plastic materials.
When it first happened to me about 1.5 months ago, ( at that Time, I didn't know why it was doing that)
I noticed that my Tf700 does not lock properly, doesn't make a clicking sound, doesn't hold the device in place,,,and etc.
So at that point, i decided to pull it out of the key board ( i always had it with my keyboard as it was mostly used for my university lectures)
As soon as I pulled it out, i noticed that plastic pieces about ~5mm fall out.
So as of now, my solution was to have an armour-like screen protector and skinomi carbon series (to add a bit of bulk).
It doesn't lock in, but it s enough to have friction to hold it in place a lil more nicely.
I used quite a few strips of heavy-duty doublesided tape.
choiyt317 said:
I have confirmed that It was plastic materials.
When it first happened to me about 1.5 months ago, ( at that Time, I didn't know why it was doing that)
I noticed that my Tf700 does not lock properly, doesn't make a clicking sound, doesn't hold the device in place,,,and etc.
So at that point, i decided to pull it out of the key board ( i always had it with my keyboard as it was mostly used for my university lectures)
As soon as I pulled it out, i noticed that plastic pieces about ~5mm fall out.
So as of now, my solution was to have an armour-like screen protector and skinomi carbon series (to add a bit of bulk).
It doesn't lock in, but it s enough to have friction to hold it in place a lil more nicely.
Click to expand...
Click to collapse
Yep, I found the piece of plastic too, which is what made me look for where it came from.
I have gotten into contact with ASUS Support in the Netherlands, and without even seeing what the issue is, they said that as far as they are concerned, it is user-induced damage and therefore not covered by warranty. I am planning of getting into contact with my lawyers and just have a talk if this is something they'd be able to crack open. I'll let you guys know the outcome of said talk.
Sent from a comfortable chair from the outer ring of Purgatory. The red guy asked me to say 'hi'.
the problem i started having with my dock is ill clip it in and close it. when i come back to it and open it up the screen doesnt want to come on even if i press the power button. if anyone knows a solution for this let me know please it would be greatly appreciated.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
With regards to the broken/insecure docking issue, I've posted a POLL in the transformer forum:
http://www.transformerforums.com/fo...snapped-off-poll-you-affected.html#post257185
I would like to see how many people are affected.
oblib__ said:
My Transformer doesn't stay tight on the dock any more, because the tiny little clip inside the tablet itself has broken on one side (I think). The result is that it seem to clip in correctly, but then I can rotate it to the right and the left clip come free without any resistance.
I've done quick searches to find people with similar problems, but haven't found anyone else yet. Doesn't look very fixable, due to the size of the small clip. Don't know if you've got the same issue, but to check, look where the dock latches onto the tablet with a good light and see if your clips are still there.
Click to expand...
Click to collapse
When you say rotate it to the right do you mean lift the right side and turn the tablet anti-clockwise and then the left clip comes free...
or do you mean lift the left side and rotate it clockwise (right) and the left clip comes free? :cyclops:
wailim_2002 said:
When you say rotate it to the right do you mean lift the right side and turn the tablet anti-clockwise and then the left clip comes free...
or do you mean lift the left side and rotate it clockwise (right) and the left clip comes free? :cyclops:
Click to expand...
Click to collapse
Choice 2. My left clip is broken, so the left side can lift free. Doing so causes it to rotate clockwise (right).
wailim_2002 said:
When you say rotate it to the right do you mean lift the right side and turn the tablet anti-clockwise and then the left clip comes free...
or do you mean lift the left side and rotate it clockwise (right) and the left clip comes free? :cyclops:
Click to expand...
Click to collapse
oblib__ said:
Choice 2. My left clip is broken, so the left side can lift free. Doing so causes it to rotate clockwise (right).
Click to expand...
Click to collapse
On mine, both clips have degraded severely. However, the release from the dock is right side first.
Broken left clip here... I noticed it today. And I'm pissed. What a BIG FAIL from Asus. I won't even bother trying to get it repaired, it's unlocked anyway.
I was beginning to love this thing since I installed CleanROM Inheritence... It's was a nice and fast tab. Well, now it's a broken and fast tab. I'm thinking of selling it before it falls into pieces. It's sad because I love the size, the keyboard, Android, etc.
The right clip will probably fail soon too. What a let down...

A screw fell out, not sure what to do about it...

So yeah, I was just playing a game and randomly a screw feel right out of it from above the top left trigger. I don't know how it was in there at all as it seem to have no threads for it to be tightened back in.
What should I do?
Edwii said:
So yeah, I was just playing a game and randomly a screw feel right out of it from above the top left trigger. I don't know how it was in there at all as it seem to have no threads for it to be tightened back in.
What should I do?
Click to expand...
Click to collapse
put it back in?
Have a look at the iFixit teardown and see if you can see the screw in their teardown. Or contact where you got the device from and make a warranty claim.
Edwii said:
So yeah, I was just playing a game and randomly a screw feel right out of it from above the top left trigger. I don't know how it was in there at all as it seem to have no threads for it to be tightened back in.
What should I do?
Click to expand...
Click to collapse
Contact Nvidia. They will fix you right up. Most likely send you out a replacement device, then send yours in. Their customer service on the Shield has been excellent.
Wow, the screw just fell out? That sucks.
But yeah, Nvidia customer service is excellent I'm sure they'll help you out.
SiDCrAzY said:
Wow, the screw just fell out? That sucks.
But yeah, Nvidia customer service is excellent I'm sure they'll help you out.
Click to expand...
Click to collapse
Character Zero said:
Contact Nvidia. They will fix you right up. Most likely send you out a replacement device, then send yours in. Their customer service on the Shield has been excellent.
Click to expand...
Click to collapse
Yeah just fell out, there are like no thread in the hole to put it back in, I dunno, seems weird.
Is it easy to transfer all the files from one to the other?
I had the same thing happen to my device, and when I contacted Nvidia, they wanted to RMA it. I thought that was ridiculous for one of 7 screws, so I decided to take it by Microcenter today (or yesterday I guess, it's after midnight) and asked at the Knowledge Bar if they had the right screw or knew where to find one. They told me that the screw was no issue, just that the head would be different. I told them I couldn't care less, and they found the right screw and put it in free of charge.
thehackattack said:
I had the same thing happen to my device, and when I contacted Nvidia, they wanted to RMA it. I thought that was ridiculous for one of 7 screws, so I decided to take it by Microcenter today (or yesterday I guess, it's after midnight) and asked at the Knowledge Bar if they had the right screw or knew where to find one. They told me that the screw was no issue, just that the head would be different. I told them I couldn't care less, and they found the right screw and put it in free of charge.
Click to expand...
Click to collapse
I would have RMA'ed it, I'd be thinking that another one was going to fall out any second. Plus they do advance RMA's, so you wouldn't have to spend one second without a shield and not only that but they overnight it to you.
Edwii said:
Yeah just fell out, there are like no thread in the hole to put it back in, I dunno, seems weird.
Is it easy to transfer all the files from one to the other?
Click to expand...
Click to collapse
PLug shield A into a computer, COPY, plug shield B into a computer, PASTE.
Theres a little more to it than that if you want to do things properly, but its not hard.
If you want to copy your apps on a non rooted device (btw, rooted devices have no warranty) install ES File explorer and you can backup apps to .apk files which can then be sideloaded onto the new device.
SiDCrAzY said:
I would have RMA'ed it, I'd be thinking that another one was going to fall out any second. Plus they do advance RMA's, so you wouldn't have to spend one second without a shield and not only that but they overnight it to you.
Click to expand...
Click to collapse
I was aware of the great RMA Nvidia provides, but I just couldn't get over the ridiculousness of having a replacement sent over a screw that fell out. The replacement screw has been perfect so far.
Just to be clear.
The screw fell out of the Shield. I didn't lose the screw.
When I tried to put the screw back in it had NO THREADS in the screw hole for any screw to grab on to.
If I RMA it, it's not because I can't get a screw to fit, it's because there is no threads in the hole.
Edwii said:
Just to be clear.
The screw fell out of the Shield. I didn't lose the screw.
When I tried to put the screw back in it had NO THREADS in the screw hole for any screw to grab on to.
If I RMA it, it's not because I can't get a screw to fit, it's because there is no threads in the hole.
Click to expand...
Click to collapse
I would RMA it if there is no thread in the hole. You can get self tapping screws, but most electronic gadgets are made of plastics that tend to crack when used with self tappers so you'll just make it worse. Or you could tap it yourself properly, but again, might not be perfect. RMA or return to the shop you bought it from.
SixSixSevenSeven said:
I would RMA it if there is no thread in the hole. You can get self tapping screws, but most electronic gadgets are made of plastics that tend to crack when used with self tappers so you'll just make it worse. Or you could tap it yourself properly, but again, might not be perfect. RMA or return to the shop you bought it from.
Click to expand...
Click to collapse
I would RMA it. That way NVIDIA can look for what went wrong, and you don't get "screwed" by it later on. Also, to back up your device, use "adb backup". So far, had great luck doing that. Google is finally getting Android caught up to iOS 1.0 in that regard. :-/
Edwii said:
Just to be clear.
The screw fell out of the Shield. I didn't lose the screw.
When I tried to put the back in it had NO THREADS in the screw hole for any screw to grab on to.
If I RMA it, it's not because I can't get a screw to fit, it's because there is no threads in the hole.
Click to expand...
Click to collapse
Its not just you. I have tore down my shield a few days ago and 1/2 the screws have been slighty over tightend from the factory...
I really dont even know how to feel about this. Not much i can do now (as I have clearly voided my warany) but drill out and re-tap the holes to fit a sightly larger diameter screw.
As it is right now my Shield is still very solid feeling when assembled. But I know the long term effects of plastic housing with metal fasteners will eventually fail under the constant twisting forces applied to the device ( shield is by no means alone in this engineering short sight) I just hope that the "shield 2" will come out before that happens
Mine did the same thing last night.
s0me guy said:
Its not just you. I have tore down my shield a few days ago and 1/2 the screws have been slighty over tightend from the factory...
I really dont even know how to feel about this. Not much i can do now (as I have clearly voided my warany) but drill out and re-tap the holes to fit a sightly larger diameter screw.
As it is right now my Shield is still very solid feeling when assembled. But I know the long term effects of plastic housing with metal fasteners will eventually fail under the constant twisting forces applied to the device ( shield is by no means alone in this engineering short sight) I just hope that the "shield 2" will come out before that happens
Click to expand...
Click to collapse
Mine had a creaking sound when I would open it, I just figured it was because how tight the hinge was. Then last night I opened up the screen heard a plastic popping sound and noticed the screen was off a bit. When I closed it, the hinge on the left side as your looking at the screen seemed raised and when I turned over the Shield there was the screw by the hinge missing. After some searching I found it, tried to put it back in but it fell out. Well I called Nvidia and they are sending me another one, RMA'd this morning. They said send there other one back. What sucks is I just put a Skinomi carbon skin and screen protector last week. I'm going to try to peel them off and save them for use on the new unit or I might have to order another. My advice Live Chat them and RMA it.
shawnchalfant said:
Mine had a creaking sound when I would open it, I just figured it was because how tight the hinge was. Then last night I opened up the screen heard a plastic popping sound and noticed the screen was off a bit. When I closed it, the hinge on the left side as your looking at the screen seemed raised and when I turned over the Shield there was the screw by the hinge missing. After some searching I found it, tried to put it back in but it fell out. Well I called Nvidia and they are sending me another one, RMA'd this morning. They said send there other one back. What sucks is I just put a Skinomi carbon skin and screen protector last week. I'm going to try to peel them off and save them for use on the new unit or I might have to order another. My advice Live Chat them and RMA it.
Click to expand...
Click to collapse
The screw by my hinge fell out today too and i lost it. I want to RMA it but this will be my second one and i just want to keep it.
Im gonna see if they will just send me a screw.
Just an update, So...
I was going to rma it cause every one is like nvidia are the rma kings or w/e.
I got my Shield from ebay, in a New(other) condition, the owner got it from a game stop on a trade in, so they tried it afterward but couldn't return it, so its basically brand new. But because I'm not the true first owner, the warranty isn't transferable. I mean, considering it hasn't been on the market for even a month yet, this seems pretty petty a thing to hold against me.
Seems fair, even though it sucks. That's a pretty common practice from any company. It's to keep people from just buying a used(even broken) Shield at a dirt cheap price and get a brand new one by exchanging it.
Either way though, I'd be bummed if I were in your shoes.
blinkdragonid said:
The screw by my hinge fell out today too and i lost it. I want to RMA it but this will be my second one and i just want to keep it.
Im gonna see if they will just send me a screw.
Click to expand...
Click to collapse
UPDATE: Nvidia said they wouldnt give me a new screw, but a new shield. This is my second RMA. Nvidia Rocks! I didnt root my 1st one, but i did my second one and they dont really care about that. It seems to me they just want to put this "trial" product out there and support it to
the end of the world. then see if its worth it to go for another nvidia type system.
blinkdragonid said:
UPDATE: Nvidia said they wouldnt give me a new screw, but a new shield. This is my second RMA. Nvidia Rocks! I didnt root my 1st one, but i did my second one and they dont really care about that. It seems to me they just want to put this "trial" product out there and support it to
the end of the world. then see if its worth it to go for another nvidia type system.
Click to expand...
Click to collapse
My interpretation of what they said is that they would launch in the US first, iron out the kinks and go global. So I expect they are using experiences of guys like you (and other forum users) to work out what is needed for a 2nd revision shield which would go global.
my solution
I would say RMA like everyone else, didn't feel like it would help me in the long run, due to the Shield not being durable at all.
I had the same problem, and have seen this 3 other times. My shield was broken brand new, I didn't even know it at the time. The screen it self could move way to much from left to right. all the screws were there. Got my hands on another and found the screen was very sturdy. Then a friend of my ask me to fix his due to this problem, but he said he had dropped his from about a foot. Which is understandable if you drop it.
The left screw was the problem for me. but i did both screws to make it symmetry.
What I did, was took it apart filled both screw holes with super glue and drilled it out, you can now see the screws on the front. Then I tapped it with a 2.5mm treads. and added the screws.
Hopes this helps someone.

Keyboard no longer locks.

Hey all. One day when I picked my pad and dock up by the screen it just came apart. Thinking I might have hit the slider earlier I didn't think anything of it. Next time it happened I looked at the locking ports. It looks like there were little plastic tabs that swivel up and down inside there? I used a pin and moved to back to its horizontal position and didn't think anything of it. However a few weeks later the same thing happened and when I looked in there I could see those plastic tabs on the tablet anymore. Now it just slides off and is there something you can do or do I just never remove it from the poetic case I bought.
Sent from my SCH-I535 using Tapatalk 4
wurgy said:
Hey all. One day when I picked my pad and dock up by the screen it just came apart. Thinking I might have hit the slider earlier I didn't think anything of it. Next time it happened I looked at the locking ports. It looks like there were little plastic tabs that swivel up and down inside there? I used a pin and moved to back to its horizontal position and didn't think anything of it. However a few weeks later the same thing happened and when I looked in there I could see those plastic tabs on the tablet anymore. Now it just slides off and is there something you can do or do I just never remove it from the poetic case I bought.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
I'm not sure if this is going to help you out, but over time my dock started to hold the tablet *very* loosely. I could pull the thing out without touching the switch. I ended up putting a couple strips of electrical tape on the padding inside the clamp (stacked on top of each other). Now the connection feels as solid as ever. If something has snapped off you might be out of luck, but it's worth a shot.
FYI, I was worried at first that the tape might scuff the bezel over time. After two months it hasn't been an issue.
I have the same problem. Its a bit annoying considering the price you pay for these things.
Mine just started doing the same thing not sure tape will help in that the locking mechanism does not catch at all. Has anyone contacted asus on the issue? Haven't dealt with their support at all didn't know if it was a lost cause
Been there done that:
http://forum.xda-developers.com/showthread.php?t=2107044
http://www.transformerforums.com/fo...ining-pins-snapped-off-poll-you-affected.html

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