Keyboard no longer locks. - Asus Transformer TF700

Hey all. One day when I picked my pad and dock up by the screen it just came apart. Thinking I might have hit the slider earlier I didn't think anything of it. Next time it happened I looked at the locking ports. It looks like there were little plastic tabs that swivel up and down inside there? I used a pin and moved to back to its horizontal position and didn't think anything of it. However a few weeks later the same thing happened and when I looked in there I could see those plastic tabs on the tablet anymore. Now it just slides off and is there something you can do or do I just never remove it from the poetic case I bought.
Sent from my SCH-I535 using Tapatalk 4

wurgy said:
Hey all. One day when I picked my pad and dock up by the screen it just came apart. Thinking I might have hit the slider earlier I didn't think anything of it. Next time it happened I looked at the locking ports. It looks like there were little plastic tabs that swivel up and down inside there? I used a pin and moved to back to its horizontal position and didn't think anything of it. However a few weeks later the same thing happened and when I looked in there I could see those plastic tabs on the tablet anymore. Now it just slides off and is there something you can do or do I just never remove it from the poetic case I bought.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
I'm not sure if this is going to help you out, but over time my dock started to hold the tablet *very* loosely. I could pull the thing out without touching the switch. I ended up putting a couple strips of electrical tape on the padding inside the clamp (stacked on top of each other). Now the connection feels as solid as ever. If something has snapped off you might be out of luck, but it's worth a shot.
FYI, I was worried at first that the tape might scuff the bezel over time. After two months it hasn't been an issue.

I have the same problem. Its a bit annoying considering the price you pay for these things.

Mine just started doing the same thing not sure tape will help in that the locking mechanism does not catch at all. Has anyone contacted asus on the issue? Haven't dealt with their support at all didn't know if it was a lost cause

Been there done that:
http://forum.xda-developers.com/showthread.php?t=2107044
http://www.transformerforums.com/fo...ining-pins-snapped-off-poll-you-affected.html

Related

[Q] Loose Battery Cover?

My battery cover is a little loose all of a sudden. at the bottom it now moves a little. When I squeeze (lightly, normal use amount) the phone at the bottom kinda clicks. Anyone else have this issue?
Yes. I called HTC and they're replacing it. But for now what you can do is put paper inside the case
Sent from my HTC Sensation 4G using XDA App
Yeah, several other people reported this problem on a Dutch forum. People should not open the backcover unless they really have to. After opening the cover a few times the cover is getting loose and starts to crack when you press it.
okay so I have the same problem, should I be worried or is it just the case with all sensation handsets ?
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I don't think that's it, the battery is fitted normally, and I've just tested it with battery removed, it does the same thing, I should mention that it isn't really that obvious, but it's an annoyance nonetheless, such an expensive phone to have a glitch like that.
can anybody confirm that it does loosen after some time of usage, I mean did it came like that out of the box or was it getting loose with time?
I just noticed this on mine this morning , will steal a new cover soon
****ttttt let me check mine lol
...same here, at the right bottom corner!!!!
...and I agree, tooooo expensive phone for such a glitch!
Spekko said:
I just noticed this on mine this morning , will steal a new cover soon
Click to expand...
Click to collapse
I went to a tmobile store to see if they'll let me switch. The rep told me thy they can't switch cuz its an htc problem. Then he got curious and pulled out his sensation to see if his had it...
He looked so sad lol I just got off the phone with htc and my replacement cover is shipping soon and if the second one is defective then I have to send in my whole phone so they can check it out. You guys should call htc I'd you already haven't
I fixed mine by adding some paper to the back.
http://forum.xda-developers.com/showthread.php?t=1215096
Hey first post here! Signed up just to have my say on this issue, just as i did with the android central forum.
Also posted this on the android central forums...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.
MrSoulSOng A video explaining this fix would be appreciated ^_^ cuz I didnt buy my phone from here and I still gotta wait for about a month to send it to the shop to fix or get a replacement
...just an update...after buying new back cover from no1tech (that was month and a half ago...) there's no loose spots, no creacking...!
Very satisfied now I am. Finally phone feels and looks like it should be - beast in compact housing!
I have the very same problem too. VERY annoying
well I had the same problem however what i did was that on the back cover inside of it I put some black electric tape on to the sides that creak (next to the sides and the clips) and when I put the cover back on there was no creaking at all. figured it wont interfere with the single because people put cases on the back all the time plus its electric tape meaning it'll prevent from short circuits and I don't think there should be any overheating issue as its a very small quantity.

Build Quality

Has anyone felt any empty spots on the back of their device?
When I'm holding the device in my left hand my thumb is on the front and fingers on the back. My forefinger hits this spot right above and a little further back than the card slot, and the case indents then if I shift the weight of the device at all it pops back out making a clicking sound. When this happens I feel the edge of the back piece move under my thumb as well.
It is a terribly minor issue but it's also annoying. As I'm reading the back of the device is popping in and out just a tiny bit and clicking.
Has anyone felt anything similar on their device? Should I just get a case and forget about it? I would hate to exchange something for this tiny little issue but it is very distracting (to me).
amesenbrink said:
Has anyone felt any empty spots on the back of their device?
When I'm holding the device in my left hand my thumb is on the front and fingers on the back. My forefinger hits this spot right above and a little further back than the card slot, and the case indents then if I shift the weight of the device at all it pops back out making a clicking sound. When this happens I feel the edge of the back piece move under my thumb as well.
It is a terribly minor issue but it's also annoying. As I'm reading the back of the device is popping in and out just a tiny bit and clicking.
Has anyone felt anything similar on their device? Should I just get a case and forget about it? I would hate to exchange something for this tiny little issue but it is very distracting (to me).
Click to expand...
Click to collapse
yes mine does it 2 its a lump of crap. i hate it with a passion that's why im selling it on ebay http://www.ebay.co.uk/itm/170811319...LX:IT&_trksid=p3984.m1555.l2649#ht_964wt_1344 and now im buying a galaxy nexus haha now that's quality. also it will be getting the new android 5.0 jellybean this year. our tab is good but not for what i what. i can not use it with out a case as it will scratch to bits. its almost like Samsung made it form a melted down coke bottle
hmm ive always heard these tiny click-like noises when i hold my tab without a case. annoyed me like crazy. i was thinking is was somehow the sd card slot cover. i'll check it out...
Well 10 minutes after posting, the Poetic case I ordered from Amazon arrived. Problem solved.
Primarily I wanted to know if the flexibility of the back cover was unusual. It seems to be so that greatly reduces the chances of exchanging it for one that doesn't have this issue.
Thanks for the help.
Sent from my GT-P6210 using XDA Premium HD app
I guess I'm lucky I don't have that problem. (knocks on wood)
Sent from my GT-P6210 using xda premium
I personally haven't noticed it, but that's also because I have a folio case for it. No big woop, it works for me I'm happy.
I use my GT-P6210 naked, with nothing but a screen protector, and I haven't noticed anything like this. I've tried some gentle probing to look for soft spots. Nothing. Feels solid.
Sent from my GT-P6210 using XDA Premium HD app
I don't have that problem either. And I've even dropped it a couple of times.
Sent from my GT-P6210 using Tapatalk 2 Beta-4

[Q] Anyone have issues with their keyboard dock?

I bought my tablet with the TF201 keyboard a while back since its identical to the TF700 keyboard. It's always connected and locked, but every once in a while i notice my external mouse, which is plugged into the usb port of the keyboard, stops working due to the fact that the keyboard magically unlocks itself from the tablet. the lock bar or whatever it's called doesn't retract though so I can never tell unless I try to slightly lift the tablet away from the keyboard and lo and behold it comes right off. I noticed this tends to happen more often when the tablet is opened about 100 or so degrees from the keyboard.
Do you think I may have a faulty keyboard or has this happened to others?
Mine locks properly, so I can at least say it's not normal.
Mine locks safely too. But I do have to push relatively hard until it "clicks" into the dock and to be extra safe I tend to slide the lock slider all the way to the right.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
+1. I've had my TF700 + dock since July 16, 2012. No issues as far as connections between them are concerned, though the tab sits a little loose. The clasps don't grab the tablet tightly anymore. There is some play about 5 degrees. Anyone knows how it can be tightened again?
airmark said:
Mine locks safely too. But I do have to push relatively hard until it "clicks" into the dock and to be extra safe I tend to slide the lock slider all the way to the right.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
That's the weird thing though, mine clicks and locks but i can only push the slider to the mid point.
My Transformer doesn't stay tight on the dock any more, because the tiny little clip inside the tablet itself has broken on one side (I think). The result is that it seem to clip in correctly, but then I can rotate it to the right and the left clip come free without any resistance.
I've done quick searches to find people with similar problems, but haven't found anyone else yet. Doesn't look very fixable, due to the size of the small clip. Don't know if you've got the same issue, but to check, look where the dock latches onto the tablet with a good light and see if your clips are still there.
oblib__ said:
My Transformer doesn't stay tight on the dock any more, because the tiny little clip inside the tablet itself has broken on one side (I think). The result is that it seem to clip in correctly, but then I can rotate it to the right and the left clip come free without any resistance.
I've done quick searches to find people with similar problems, but haven't found anyone else yet. Doesn't look very fixable, due to the size of the small clip. Don't know if you've got the same issue, but to check, look where the dock latches onto the tablet with a good light and see if your clips are still there.
Click to expand...
Click to collapse
Amazing... we both post on the same day... could be this is the start of an epidemic of broken platic clips inside the tablet section. Not sure if they are plastic or metal but they do look plastic and in any case clearly are not fit for purpose of docking/undocking dozens of times a day.
I sent mine back... see my post. They are blaming me! I barely had it 6 weeks and it never left my house. Never dropped. Only ocassionally used extra force to dock it because if you don't then the locking tab does not click!!!! SIGH
the only problem that i have with the dock is that the spring in the hinge has gotten loose
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
wailim_2002 said:
Amazing... we both post on the same day... could be this is the start of an epidemic of broken platic clips inside the tablet section. Not sure if they are plastic or metal but they do look plastic and in any case clearly are not fit for purpose of docking/undocking dozens of times a day.
I sent mine back... see my post. They are blaming me! I barely had it 6 weeks and it never left my house. Never dropped. Only ocassionally used extra force to dock it because if you don't then the locking tab does not click!!!! SIGH
Click to expand...
Click to collapse
I posted in your thread as well -- locking pin snapped off yesterday. It is plastic, which makes it a Prime example <pun intended> of use of plastic in places that could do with metal. :S I'm going to take it up with ASUS Netherlands once my blood pressure comes within more or less normal limits.
MartyHulskemper said:
I posted in your thread as well -- locking pin snapped off yesterday. It is plastic, which makes it a Prime example <pun intended> of use of plastic in places that could do with metal. :S I'm going to take it up with ASUS Netherlands once my blood pressure comes within more or less normal limits.
Click to expand...
Click to collapse
We should track our own and any subsequent replies over time ... as long as it takes ... really ASUS should consider recalling these to reinforce the pins. Its highly likely some will witness their tablet fall off the dock and smash in front of their eyes... while assuming they forgot to secure it properly!
I have confirmed that It was plastic materials.
When it first happened to me about 1.5 months ago, ( at that Time, I didn't know why it was doing that)
I noticed that my Tf700 does not lock properly, doesn't make a clicking sound, doesn't hold the device in place,,,and etc.
So at that point, i decided to pull it out of the key board ( i always had it with my keyboard as it was mostly used for my university lectures)
As soon as I pulled it out, i noticed that plastic pieces about ~5mm fall out.
So as of now, my solution was to have an armour-like screen protector and skinomi carbon series (to add a bit of bulk).
It doesn't lock in, but it s enough to have friction to hold it in place a lil more nicely.
I used quite a few strips of heavy-duty doublesided tape.
choiyt317 said:
I have confirmed that It was plastic materials.
When it first happened to me about 1.5 months ago, ( at that Time, I didn't know why it was doing that)
I noticed that my Tf700 does not lock properly, doesn't make a clicking sound, doesn't hold the device in place,,,and etc.
So at that point, i decided to pull it out of the key board ( i always had it with my keyboard as it was mostly used for my university lectures)
As soon as I pulled it out, i noticed that plastic pieces about ~5mm fall out.
So as of now, my solution was to have an armour-like screen protector and skinomi carbon series (to add a bit of bulk).
It doesn't lock in, but it s enough to have friction to hold it in place a lil more nicely.
Click to expand...
Click to collapse
Yep, I found the piece of plastic too, which is what made me look for where it came from.
I have gotten into contact with ASUS Support in the Netherlands, and without even seeing what the issue is, they said that as far as they are concerned, it is user-induced damage and therefore not covered by warranty. I am planning of getting into contact with my lawyers and just have a talk if this is something they'd be able to crack open. I'll let you guys know the outcome of said talk.
Sent from a comfortable chair from the outer ring of Purgatory. The red guy asked me to say 'hi'.
the problem i started having with my dock is ill clip it in and close it. when i come back to it and open it up the screen doesnt want to come on even if i press the power button. if anyone knows a solution for this let me know please it would be greatly appreciated.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
With regards to the broken/insecure docking issue, I've posted a POLL in the transformer forum:
http://www.transformerforums.com/fo...snapped-off-poll-you-affected.html#post257185
I would like to see how many people are affected.
oblib__ said:
My Transformer doesn't stay tight on the dock any more, because the tiny little clip inside the tablet itself has broken on one side (I think). The result is that it seem to clip in correctly, but then I can rotate it to the right and the left clip come free without any resistance.
I've done quick searches to find people with similar problems, but haven't found anyone else yet. Doesn't look very fixable, due to the size of the small clip. Don't know if you've got the same issue, but to check, look where the dock latches onto the tablet with a good light and see if your clips are still there.
Click to expand...
Click to collapse
When you say rotate it to the right do you mean lift the right side and turn the tablet anti-clockwise and then the left clip comes free...
or do you mean lift the left side and rotate it clockwise (right) and the left clip comes free? :cyclops:
wailim_2002 said:
When you say rotate it to the right do you mean lift the right side and turn the tablet anti-clockwise and then the left clip comes free...
or do you mean lift the left side and rotate it clockwise (right) and the left clip comes free? :cyclops:
Click to expand...
Click to collapse
Choice 2. My left clip is broken, so the left side can lift free. Doing so causes it to rotate clockwise (right).
wailim_2002 said:
When you say rotate it to the right do you mean lift the right side and turn the tablet anti-clockwise and then the left clip comes free...
or do you mean lift the left side and rotate it clockwise (right) and the left clip comes free? :cyclops:
Click to expand...
Click to collapse
oblib__ said:
Choice 2. My left clip is broken, so the left side can lift free. Doing so causes it to rotate clockwise (right).
Click to expand...
Click to collapse
On mine, both clips have degraded severely. However, the release from the dock is right side first.
Broken left clip here... I noticed it today. And I'm pissed. What a BIG FAIL from Asus. I won't even bother trying to get it repaired, it's unlocked anyway.
I was beginning to love this thing since I installed CleanROM Inheritence... It's was a nice and fast tab. Well, now it's a broken and fast tab. I'm thinking of selling it before it falls into pieces. It's sad because I love the size, the keyboard, Android, etc.
The right clip will probably fail soon too. What a let down...

Keyboard falling apart?

It seems my Keyboard dock is falling apart. I keep it well looked after, but despite that the top is coming away from the bottom on the top right corner. Is this happening to anyone else? I can get it replaced (good old john Lewis) if it gets worse, but i haven't heard of this anywhere else.
Sent from my Xperia S using XDA Premium HD app
Mine was loose around the dock area. Would make a loud click if pressed, like something wasn't screwed tight.
Sent it back to Asus and they sent out a new one. You might as well get it replaced now
Odp: Keyboard falling apart?
You're not the only one. I noticed the same fault yesterday, also the top right part. I wonder if it can be fixed without sending back the device.
Guys - carefully peel off the top 2 rubber feet - carefully - you will see two lose screws fall out. :silly:
Tighten them up and I suspect your issue will be resolved.
I have no idea how this got through Asus Q&A but everyone seems to have the same problem.
sbdags said:
I have no idea how this got through Asus Q&A but everyone seems to have the same problem.
Click to expand...
Click to collapse
Nothing here... No clicks, no loose screws, no friction, nothing..
I dropped my keyboard once...bent the metal around the power input. I had to pry it back into place to get the charger to go back in :crying: now it doesn't really fit together at the top left side near the dock. I'm really bummed out about it. I wonder if square trade would consider it as part of the infinity in my warranty.
My TF700 dock has a similar problem. The only difference is that problematic area is along the docking port. Has anyone disassembled a dock and knows whether that area is held together with screws or just some plastic tabs?

[Q] How to tighten the keyboard dock?

Hi all,
I have been using my tf700 with the dock for more than a year now. I realize recently over time the connection between the dock and the tablet becomes rather loose and the tablet wobbles quite a bit back and forth (luckily everything is working properly). Since my tablet is out of warranty, I am thinking about fixing this myself, if possible. I know the issue of the dock becoming loose is quite common, but I have yet to see a DYI solution. Is this something I can fix myself?
Thanks a lot for your help.
huy_lonewolf said:
Hi all,
I have been using my tf700 with the dock for more than a year now. I realize recently over time the connection between the dock and the tablet becomes rather loose and the tablet wobbles quite a bit back and forth (luckily everything is working properly). Since my tablet is out of warranty, I am thinking about fixing this myself, if possible. I know the issue of the dock becoming loose is quite common, but I have yet to see a DYI solution. Is this something I can fix myself?
Thanks a lot for your help.
Click to expand...
Click to collapse
Check if the screws under the 2 feet next to the hinge have come loose?
On youtube I found this video describing the tear down of the dock.
Rats, I can't post a link yet. Well, search for 'Asus Eee Pad Transformer Prime Dock Tear Down'
In the comments somebody is describing how to take the hinge apart.
The screws that you can see in the hinge (not the ones under the foam strip) might be worth tinkering with. The outer two seem to be sticking out a bit in my case. In fact they scrape my tablet a bit (two silver scratches just 2 cm outside the slots where the dock connects with the tablet). It might be that they could do with some tightening. Or perhaps by loosening them a bit more the fit gets more tight. I don't know, but worth trying, I think.
Nico Stikker said:
On youtube I found this video describing the tear down of the dock.
Rats, I can't post a link yet. Well, search for 'Asus Eee Pad Transformer Prime Dock Tear Down'
In the comments somebody is describing how to take the hinge apart.
The screws that you can see in the hinge (not the ones under the foam strip) might be worth tinkering with. The outer two seem to be sticking out a bit in my case. In fact they scrape my tablet a bit (two silver scratches just 2 cm outside the slots where the dock connects with the tablet). It might be that they could do with some tightening. Or perhaps by loosening them a bit more the fit gets more tight. I don't know, but worth trying, I think.
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=ZwAypkC26Cc
Thanks all for your help. I guess I now have a new plan for this weekend lol.
huy_lonewolf said:
Thanks all for your help. I guess I now have a new plan for this weekend lol.
Click to expand...
Click to collapse
I just did it myself with the help from the instructions HERE. 4 possibilities: (1) The screws holding the metal frame of the clamp to the bottom (inside); (2) the screws on the outside of the bottom that sdbags mentioned; (3) the screws along the rails inside the clamp (there are 4 on the bottom underneath the 2 plastic strips); (4) the 2 nuts at both ends of the metal frame of the clamp. I just re-tightened them all. No big deal, just be gentle with the plastic tab holding the keyboard and the bottom together. Have fun.
graphdarnell said:
I just did it myself with the help from the instructions HERE. 4 possibilities: (1) The screws holding the metal frame of the clamp to the bottom (inside); (2) the screws on the outside of the bottom that sdbags mentioned; (3) the screws along the rails inside the clamp (there are 4 on the bottom underneath the 2 plastic strips); (4) the 2 nuts at both ends of the metal frame of the clamp. I just re-tightened them all. No big deal, just be gentle with the plastic tab holding the keyboard and the bottom together. Have fun.
Click to expand...
Click to collapse
I did it. I followed the instructions and now the dock is like brand new. Thanks for your help.

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