Hi all,
I have been using my tf700 with the dock for more than a year now. I realize recently over time the connection between the dock and the tablet becomes rather loose and the tablet wobbles quite a bit back and forth (luckily everything is working properly). Since my tablet is out of warranty, I am thinking about fixing this myself, if possible. I know the issue of the dock becoming loose is quite common, but I have yet to see a DYI solution. Is this something I can fix myself?
Thanks a lot for your help.
huy_lonewolf said:
Hi all,
I have been using my tf700 with the dock for more than a year now. I realize recently over time the connection between the dock and the tablet becomes rather loose and the tablet wobbles quite a bit back and forth (luckily everything is working properly). Since my tablet is out of warranty, I am thinking about fixing this myself, if possible. I know the issue of the dock becoming loose is quite common, but I have yet to see a DYI solution. Is this something I can fix myself?
Thanks a lot for your help.
Click to expand...
Click to collapse
Check if the screws under the 2 feet next to the hinge have come loose?
On youtube I found this video describing the tear down of the dock.
Rats, I can't post a link yet. Well, search for 'Asus Eee Pad Transformer Prime Dock Tear Down'
In the comments somebody is describing how to take the hinge apart.
The screws that you can see in the hinge (not the ones under the foam strip) might be worth tinkering with. The outer two seem to be sticking out a bit in my case. In fact they scrape my tablet a bit (two silver scratches just 2 cm outside the slots where the dock connects with the tablet). It might be that they could do with some tightening. Or perhaps by loosening them a bit more the fit gets more tight. I don't know, but worth trying, I think.
Nico Stikker said:
On youtube I found this video describing the tear down of the dock.
Rats, I can't post a link yet. Well, search for 'Asus Eee Pad Transformer Prime Dock Tear Down'
In the comments somebody is describing how to take the hinge apart.
The screws that you can see in the hinge (not the ones under the foam strip) might be worth tinkering with. The outer two seem to be sticking out a bit in my case. In fact they scrape my tablet a bit (two silver scratches just 2 cm outside the slots where the dock connects with the tablet). It might be that they could do with some tightening. Or perhaps by loosening them a bit more the fit gets more tight. I don't know, but worth trying, I think.
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=ZwAypkC26Cc
Thanks all for your help. I guess I now have a new plan for this weekend lol.
huy_lonewolf said:
Thanks all for your help. I guess I now have a new plan for this weekend lol.
Click to expand...
Click to collapse
I just did it myself with the help from the instructions HERE. 4 possibilities: (1) The screws holding the metal frame of the clamp to the bottom (inside); (2) the screws on the outside of the bottom that sdbags mentioned; (3) the screws along the rails inside the clamp (there are 4 on the bottom underneath the 2 plastic strips); (4) the 2 nuts at both ends of the metal frame of the clamp. I just re-tightened them all. No big deal, just be gentle with the plastic tab holding the keyboard and the bottom together. Have fun.
graphdarnell said:
I just did it myself with the help from the instructions HERE. 4 possibilities: (1) The screws holding the metal frame of the clamp to the bottom (inside); (2) the screws on the outside of the bottom that sdbags mentioned; (3) the screws along the rails inside the clamp (there are 4 on the bottom underneath the 2 plastic strips); (4) the 2 nuts at both ends of the metal frame of the clamp. I just re-tightened them all. No big deal, just be gentle with the plastic tab holding the keyboard and the bottom together. Have fun.
Click to expand...
Click to collapse
I did it. I followed the instructions and now the dock is like brand new. Thanks for your help.
Related
I've noticed that when I want to dock my TF that it takes a fair amount of pressure until the unit is properly locked and seated. I was wondering if this pressure could be causing any kind of damage... but more specifically with light bleed. My last TF was dropped and sustained a mild/moderate hit on the frame which clearly caused more/worse light bleed.
So I guess my question is... does anyone know a way to properly dock the TF with little or no pressure? I'm also thinking my dock might be defective... it's a B40 serial number and the locking mechanism does seem kind of cheap/shotty...
i was wondering if sliding it around to get it docked is going to eventually scratch up the tablet...i can't always get it docked in one try....would have been nicer to have a rubber type thin seal around the dock/tablet instead of metal on metal.
Hrm, my dock has a thin layer of velvety material on the inside of the docking mechanism so it's not metal on metal/glass for me...
It's pretty inevitable that the dock will eventually leave some kind of marks. I notice on the back of my tablet, if I hold it at just the right angle to the light, I can see a small curved mark appearing where it rubs against the dock as I remove the tablet.
I'm curious -- does anybody else's dock release switch stay in the "unlocked" position with the tablet removed? Mine does, but I am pretty sure when I initially got the tablet, it would spring back to the "locked" position once the tablet was removed...
jmccarter said:
Hrm, my dock has a thin layer of velvety material on the inside of the docking mechanism so it's not metal on metal/glass for me...
Click to expand...
Click to collapse
Mine has that too (they all do), but it is still starting to leave a mark on the rear of the tablet case.
i'd rather have the velvity stuff outside the docking area...on the metal casing.
knoxploration said:
I'm curious -- does anybody else's dock release switch stay in the "unlocked" position with the tablet removed? Mine does, but I am pretty sure when I initially got the tablet, it would spring back to the "locked" position once the tablet was removed...
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Click to collapse
When undocked, my lock seems to go to what ever position it feels like. Like I said in my first post, I think the design is pretty poor (on my B40...but perhaps on all).
GetLaid said:
When undocked, my lock seems to go to what ever position it feels like. Like I said in my first post, I think the design is pretty poor (on my B40...but perhaps on all).
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Great, not just me then. Thanks for the confirmation...
jmccarter said:
Hrm, my dock has a thin layer of velvety material on the inside of the docking mechanism so it's not metal on metal/glass for me...
Click to expand...
Click to collapse
Same here.
Also, my tablet has a thin piece of clear plastic on the bottom where it fits into the dock. At first I thought this was part of the packaging and was going to remove it. But then I noticed there was hole for the docking port and decided to leave it in place.
jerrykur said:
Same here.
Also, my tablet has a thin piece of clear plastic on the bottom where it fits into the dock. At first I thought this was part of the packaging and was going to remove it. But then I noticed there was hole for the docking port and decided to leave it in place.
Click to expand...
Click to collapse
Oh man... I removed my piece...
I bought my tablet with the TF201 keyboard a while back since its identical to the TF700 keyboard. It's always connected and locked, but every once in a while i notice my external mouse, which is plugged into the usb port of the keyboard, stops working due to the fact that the keyboard magically unlocks itself from the tablet. the lock bar or whatever it's called doesn't retract though so I can never tell unless I try to slightly lift the tablet away from the keyboard and lo and behold it comes right off. I noticed this tends to happen more often when the tablet is opened about 100 or so degrees from the keyboard.
Do you think I may have a faulty keyboard or has this happened to others?
Mine locks properly, so I can at least say it's not normal.
Mine locks safely too. But I do have to push relatively hard until it "clicks" into the dock and to be extra safe I tend to slide the lock slider all the way to the right.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
+1. I've had my TF700 + dock since July 16, 2012. No issues as far as connections between them are concerned, though the tab sits a little loose. The clasps don't grab the tablet tightly anymore. There is some play about 5 degrees. Anyone knows how it can be tightened again?
airmark said:
Mine locks safely too. But I do have to push relatively hard until it "clicks" into the dock and to be extra safe I tend to slide the lock slider all the way to the right.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
That's the weird thing though, mine clicks and locks but i can only push the slider to the mid point.
My Transformer doesn't stay tight on the dock any more, because the tiny little clip inside the tablet itself has broken on one side (I think). The result is that it seem to clip in correctly, but then I can rotate it to the right and the left clip come free without any resistance.
I've done quick searches to find people with similar problems, but haven't found anyone else yet. Doesn't look very fixable, due to the size of the small clip. Don't know if you've got the same issue, but to check, look where the dock latches onto the tablet with a good light and see if your clips are still there.
oblib__ said:
My Transformer doesn't stay tight on the dock any more, because the tiny little clip inside the tablet itself has broken on one side (I think). The result is that it seem to clip in correctly, but then I can rotate it to the right and the left clip come free without any resistance.
I've done quick searches to find people with similar problems, but haven't found anyone else yet. Doesn't look very fixable, due to the size of the small clip. Don't know if you've got the same issue, but to check, look where the dock latches onto the tablet with a good light and see if your clips are still there.
Click to expand...
Click to collapse
Amazing... we both post on the same day... could be this is the start of an epidemic of broken platic clips inside the tablet section. Not sure if they are plastic or metal but they do look plastic and in any case clearly are not fit for purpose of docking/undocking dozens of times a day.
I sent mine back... see my post. They are blaming me! I barely had it 6 weeks and it never left my house. Never dropped. Only ocassionally used extra force to dock it because if you don't then the locking tab does not click!!!! SIGH
the only problem that i have with the dock is that the spring in the hinge has gotten loose
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
wailim_2002 said:
Amazing... we both post on the same day... could be this is the start of an epidemic of broken platic clips inside the tablet section. Not sure if they are plastic or metal but they do look plastic and in any case clearly are not fit for purpose of docking/undocking dozens of times a day.
I sent mine back... see my post. They are blaming me! I barely had it 6 weeks and it never left my house. Never dropped. Only ocassionally used extra force to dock it because if you don't then the locking tab does not click!!!! SIGH
Click to expand...
Click to collapse
I posted in your thread as well -- locking pin snapped off yesterday. It is plastic, which makes it a Prime example <pun intended> of use of plastic in places that could do with metal. :S I'm going to take it up with ASUS Netherlands once my blood pressure comes within more or less normal limits.
MartyHulskemper said:
I posted in your thread as well -- locking pin snapped off yesterday. It is plastic, which makes it a Prime example <pun intended> of use of plastic in places that could do with metal. :S I'm going to take it up with ASUS Netherlands once my blood pressure comes within more or less normal limits.
Click to expand...
Click to collapse
We should track our own and any subsequent replies over time ... as long as it takes ... really ASUS should consider recalling these to reinforce the pins. Its highly likely some will witness their tablet fall off the dock and smash in front of their eyes... while assuming they forgot to secure it properly!
I have confirmed that It was plastic materials.
When it first happened to me about 1.5 months ago, ( at that Time, I didn't know why it was doing that)
I noticed that my Tf700 does not lock properly, doesn't make a clicking sound, doesn't hold the device in place,,,and etc.
So at that point, i decided to pull it out of the key board ( i always had it with my keyboard as it was mostly used for my university lectures)
As soon as I pulled it out, i noticed that plastic pieces about ~5mm fall out.
So as of now, my solution was to have an armour-like screen protector and skinomi carbon series (to add a bit of bulk).
It doesn't lock in, but it s enough to have friction to hold it in place a lil more nicely.
I used quite a few strips of heavy-duty doublesided tape.
choiyt317 said:
I have confirmed that It was plastic materials.
When it first happened to me about 1.5 months ago, ( at that Time, I didn't know why it was doing that)
I noticed that my Tf700 does not lock properly, doesn't make a clicking sound, doesn't hold the device in place,,,and etc.
So at that point, i decided to pull it out of the key board ( i always had it with my keyboard as it was mostly used for my university lectures)
As soon as I pulled it out, i noticed that plastic pieces about ~5mm fall out.
So as of now, my solution was to have an armour-like screen protector and skinomi carbon series (to add a bit of bulk).
It doesn't lock in, but it s enough to have friction to hold it in place a lil more nicely.
Click to expand...
Click to collapse
Yep, I found the piece of plastic too, which is what made me look for where it came from.
I have gotten into contact with ASUS Support in the Netherlands, and without even seeing what the issue is, they said that as far as they are concerned, it is user-induced damage and therefore not covered by warranty. I am planning of getting into contact with my lawyers and just have a talk if this is something they'd be able to crack open. I'll let you guys know the outcome of said talk.
Sent from a comfortable chair from the outer ring of Purgatory. The red guy asked me to say 'hi'.
the problem i started having with my dock is ill clip it in and close it. when i come back to it and open it up the screen doesnt want to come on even if i press the power button. if anyone knows a solution for this let me know please it would be greatly appreciated.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
With regards to the broken/insecure docking issue, I've posted a POLL in the transformer forum:
http://www.transformerforums.com/fo...snapped-off-poll-you-affected.html#post257185
I would like to see how many people are affected.
oblib__ said:
My Transformer doesn't stay tight on the dock any more, because the tiny little clip inside the tablet itself has broken on one side (I think). The result is that it seem to clip in correctly, but then I can rotate it to the right and the left clip come free without any resistance.
I've done quick searches to find people with similar problems, but haven't found anyone else yet. Doesn't look very fixable, due to the size of the small clip. Don't know if you've got the same issue, but to check, look where the dock latches onto the tablet with a good light and see if your clips are still there.
Click to expand...
Click to collapse
When you say rotate it to the right do you mean lift the right side and turn the tablet anti-clockwise and then the left clip comes free...
or do you mean lift the left side and rotate it clockwise (right) and the left clip comes free? :cyclops:
wailim_2002 said:
When you say rotate it to the right do you mean lift the right side and turn the tablet anti-clockwise and then the left clip comes free...
or do you mean lift the left side and rotate it clockwise (right) and the left clip comes free? :cyclops:
Click to expand...
Click to collapse
Choice 2. My left clip is broken, so the left side can lift free. Doing so causes it to rotate clockwise (right).
wailim_2002 said:
When you say rotate it to the right do you mean lift the right side and turn the tablet anti-clockwise and then the left clip comes free...
or do you mean lift the left side and rotate it clockwise (right) and the left clip comes free? :cyclops:
Click to expand...
Click to collapse
oblib__ said:
Choice 2. My left clip is broken, so the left side can lift free. Doing so causes it to rotate clockwise (right).
Click to expand...
Click to collapse
On mine, both clips have degraded severely. However, the release from the dock is right side first.
Broken left clip here... I noticed it today. And I'm pissed. What a BIG FAIL from Asus. I won't even bother trying to get it repaired, it's unlocked anyway.
I was beginning to love this thing since I installed CleanROM Inheritence... It's was a nice and fast tab. Well, now it's a broken and fast tab. I'm thinking of selling it before it falls into pieces. It's sad because I love the size, the keyboard, Android, etc.
The right clip will probably fail soon too. What a let down...
It seems my Keyboard dock is falling apart. I keep it well looked after, but despite that the top is coming away from the bottom on the top right corner. Is this happening to anyone else? I can get it replaced (good old john Lewis) if it gets worse, but i haven't heard of this anywhere else.
Sent from my Xperia S using XDA Premium HD app
Mine was loose around the dock area. Would make a loud click if pressed, like something wasn't screwed tight.
Sent it back to Asus and they sent out a new one. You might as well get it replaced now
Odp: Keyboard falling apart?
You're not the only one. I noticed the same fault yesterday, also the top right part. I wonder if it can be fixed without sending back the device.
Guys - carefully peel off the top 2 rubber feet - carefully - you will see two lose screws fall out. :silly:
Tighten them up and I suspect your issue will be resolved.
I have no idea how this got through Asus Q&A but everyone seems to have the same problem.
sbdags said:
I have no idea how this got through Asus Q&A but everyone seems to have the same problem.
Click to expand...
Click to collapse
Nothing here... No clicks, no loose screws, no friction, nothing..
I dropped my keyboard once...bent the metal around the power input. I had to pry it back into place to get the charger to go back in :crying: now it doesn't really fit together at the top left side near the dock. I'm really bummed out about it. I wonder if square trade would consider it as part of the infinity in my warranty.
My TF700 dock has a similar problem. The only difference is that problematic area is along the docking port. Has anyone disassembled a dock and knows whether that area is held together with screws or just some plastic tabs?
When you close the tablet with the dock, does it shut evenly? On mine, it seems there's a tad more space on the left side than the right making it look uneven.
odorfreedk said:
When you close the tablet with the dock, does it shut evenly? On mine, it seems there's a tad more space on the left side than the right making it look uneven.
Click to expand...
Click to collapse
The dock has three little rubber things, right and left from the bottom key row and below the touchpad. When I shut it, the screen of the pad sits on all three of them. So, I can't complain, it's shutting properly.
Mine shuts properly.
However, turn the dock over, carefully peel the top two pads and tighten up the screws as mine and others have seen that they are very lose. This may keep the hinge and back from flexing when closing.
sbdags said:
Mine shuts properly.
However, turn the dock over, carefully peel the top two pads and tighten up the screws as mine and others have seen that they are very lose. This may keep the hinge and back from flexing when closing.
Click to expand...
Click to collapse
I would be careful. My pads lost control of themselves and disengaged. After that the screws fell out. Even with superglue I cant get things back together. The plastic just doesnt get a hold.
I hope to get a repair (for 125€ OMG)
sbdags said:
Mine shuts properly.
However, turn the dock over, carefully peel the top two pads and tighten up the screws as mine and others have seen that they are very lose. This may keep the hinge and back from flexing when closing.
Click to expand...
Click to collapse
I did take off the pads and tighten all the screws on all 4 corners. They were already pretty tight to begin with. I think I might try unscrewing the hinge and see if I can do anything. Perhaps, the screws on the hinge need to be tightened.
odorfreedk said:
I did take off the pads and tighten all the screws on all 4 corners. They were already pretty tight to begin with. I think I might try unscrewing the hinge and see if I can do anything. Perhaps, the screws on the hinge need to be tightened.
Click to expand...
Click to collapse
Have any luck tightening the hinge?
zeddock
Hey all. One day when I picked my pad and dock up by the screen it just came apart. Thinking I might have hit the slider earlier I didn't think anything of it. Next time it happened I looked at the locking ports. It looks like there were little plastic tabs that swivel up and down inside there? I used a pin and moved to back to its horizontal position and didn't think anything of it. However a few weeks later the same thing happened and when I looked in there I could see those plastic tabs on the tablet anymore. Now it just slides off and is there something you can do or do I just never remove it from the poetic case I bought.
Sent from my SCH-I535 using Tapatalk 4
wurgy said:
Hey all. One day when I picked my pad and dock up by the screen it just came apart. Thinking I might have hit the slider earlier I didn't think anything of it. Next time it happened I looked at the locking ports. It looks like there were little plastic tabs that swivel up and down inside there? I used a pin and moved to back to its horizontal position and didn't think anything of it. However a few weeks later the same thing happened and when I looked in there I could see those plastic tabs on the tablet anymore. Now it just slides off and is there something you can do or do I just never remove it from the poetic case I bought.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
I'm not sure if this is going to help you out, but over time my dock started to hold the tablet *very* loosely. I could pull the thing out without touching the switch. I ended up putting a couple strips of electrical tape on the padding inside the clamp (stacked on top of each other). Now the connection feels as solid as ever. If something has snapped off you might be out of luck, but it's worth a shot.
FYI, I was worried at first that the tape might scuff the bezel over time. After two months it hasn't been an issue.
I have the same problem. Its a bit annoying considering the price you pay for these things.
Mine just started doing the same thing not sure tape will help in that the locking mechanism does not catch at all. Has anyone contacted asus on the issue? Haven't dealt with their support at all didn't know if it was a lost cause
Been there done that:
http://forum.xda-developers.com/showthread.php?t=2107044
http://www.transformerforums.com/fo...ining-pins-snapped-off-poll-you-affected.html