[Q] Weird S-pen/screen problem - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Hello everyone,
I got something strange here with my Note: I got a small part of the screen, nearly about 1cm below the front cam and 3cm wide. This area doesn't, respond to my S-pen, while it responds normally to my finger's touch. The only thing that I did was replacing my stock Austria firmware with the stock UAE one for more support to Arabic. I don't use a screen protector.
Anyone got explanations for this?

Any chance you use a case with a magnet?

Case solved
I received your reply at the same moment I found about the magnet case on another thread on this forum, thanks a lot

Glad I could help. I remembered reading about it.

Related

Dust!?

Hello!
I'm owner of the TC since about 1 month.
Actually I'm pretty happy with my device, even if there are some lacks.
But about a week ago I noticed dust under the display! It's in the bottom left corner! At the moment i only see it if the sun shines directly to the display. I'm afraid and also sure that it is just a matter of time, until there is more dust.
I carry the phone in my trouser pocket, and I guess this might be the reason. But I don't know.
In my opinion this is a huge lack of the quality of this device!
What do you think? Anybody with the same problem?
Thanks!
do you have a screen protector on? hopefully if you can find one that can fit the whole screen so mgiht help block the dust.
I hate the dust too!
Or buy a simple case for it that might help also (think fabric or leather one).
I buy this one.
http://www.netimes.com/shop/sleeve-type-leather-case-for-htc-touch-cruise-p3650-p-934.html
Have EXACTLY the same problem with Orbit 2!
http://forum.xda-developers.com/showthread.php?t=365306&highlight=Dirt+INSIDE+the+screen
Sorry I didnt see ur post earlier!
i had the same problem on htc touch cruise so i sold it and got the asus p750 and this phone had the dust already built under the screen.
i just ordered IPAQ 612 online, and i really hope nothing is wrong with this unit.
I have mine since February, and I don't have any dust related problems...

scratches on my display

my display has scratches, somebody has an idea? Or can i buy a new housing with a display?
Thx
Sir_Terry said:
my display has scratches, somebody has an idea? Or can i buy a new housing with a display?
Thx
Click to expand...
Click to collapse
Sir_Terry,
It is too late now, you should have bought a Screen Protector as everyone does and you would have saved the trouble!!!
OMG how helpful are you!
Sir_Terry, if you're up to fitting it you can buy a new touch screen: http://www.mobilefun.co.uk/product/17042.htm
I'm no expert, but I believe this would be, or include the top layer that you've managed to scratch.
Search google on how to repair a scratched CD with a fresh banana. Unless your screen is scratched bad enough to be felt. I'd recommend a screen protector right after you fix it. Good luck and report back!
i have the same problem.. took me a while to understand how did it get scratched..
it was the original stylus i got with the phone
considering to get this from brando: ($44 and free shipment)
http://mobile.brando.com.hk/prod_detail.php?prod_id=03449
anyone tried that?
i'm sure i've written this before...
Get some acrylic polish and a soft cloth, the polish works like t-cut (and most polishes), it may take some time, but u can get scratches out with that.
used it on one of my old HTC phones.
Also works on the backs of Diamonds
Thank you guys, but there is no cover, such as Nokia earlier in 3210 or so?
no, it has a digitiser (on top, the bit you press) which you can usually get seperatly, i got one for £7 on eBay for a HTC Artemis. and then under this is the LCD.
I presume this is the setup, as it is the way every other HTC device is.

I think my digtizer has detached slightly

I have this weird issue i have only just noticed. In the middle of my screen, there is almost a perfect rectange of slightly discoloured, rainbowy effect on the screen. It is right in the centre of the screen, and goes to aout 1cm from the edge the whole way round.
Its like the digitizer has detached or pushed up against the screen. I cant remember doing anything to it. And if i run my finger over it, the rainbow effect moves/follows my finger then snaps back to the rectangle (kind of like when you have a bubble under a screen protector).
Also the area under this spot is slightly less sensitive and seems to be giving the odd random input.
Do you rekon this would be covered under warranty? I cant remember doing anything to the screen, and the fact is so pefectly placed in the middle of the screen.
Hey,
Mine does this as well... It's a perfect rectangle, and only visible in strong (especially flourescent) light. Can't notice any differences in input though. Interested to see what people think, and if it's a common problem. Can't remember any incident that could have led to this, I take care of my phone.
In case it helps, it's a UK Vodafone Touch Pro, with the latest HTC WWE ROM.
I have had a similair effect but not a perfect rectangle. somewhere mid screen slightly to the right I had a bubble of rainbow colour. I actually thought it was underneath the screenprotector so i bought a new one to change it. To my surprise the bubble was still there but internally.
I used to have my phone with the protective leather thingy in my jeans. I decided to take it out for a while. And what do you know. after a day the bubble dissapeared. I then put it back in my jeans and checked every hour. The bubble came back. So i'm guessing pressure on the glass internally or something.
Nowadays I dont carry it around in my tight jeans anymore. I use the protective leather that came with it and put it in my jacket pocket instead.
Edit: It has all the attributes xternal listed. The bubble that is.. less responsive random input rainbow following finger. In my case it has been due to pressure on the screen from my tight jeans. Yours might be something else though...
thanks for replies guys, sounds identical to what i have. i thought it was screen protector too, took it off to clean and noticed it was below. wasted blue, i was almost about to edit my post to include exactly what you said about flourescent light.
maybe it has happened from being in my tight jeans, strange that wasted blue and i have the same sized area though.
i have a fuze.
Mine is the Htc Touch Pro from HI, KPN Netherlands.
Xternal i would suggest you don't keep your phone in your jeans for a while and see if the bubble dissapears. Might take a few days at first. just put it in your jacket or something. If it dissapears you know what it is. I don't think this will fall under warranty. if it sticks regardless of pressure you might get warranty...
Oeh i just remember. If the backlight is out you will see a blacker than black dot on the screen where the bubble is supposed to be. if the light goes on its rainbowy fluorecent.
Thanks King, i have taken the protector off and will keep it out of my pocket. The pattern is the same if the backlight is on or off. Id post a photo, but its really hard to get it to show up in a photo.
Im of the opinion now that as you say, the digitizer is pushed against the screen, not detached. Hopefully it pops back
Hey guys.. same issue for a lot of people
It is something like this:
http://contactus.htc.com/Download.aspx?TicketID=396548&ReplyID=2&FileName=IMGP6088.jpg
Look at what HTC told me:
New Response From [ Cathy (Malaysia Support (Tech)) ]
Dear xxxx,
We regret to inform you that based on our warranty policy, we can not provide you the free repair on this issue.
If the touch window having some rainbow mark, it is caused by extra force enter to the touch window and it is under user misused. Thus, there is no Warranty Provided.
Thanks.
Best regards.
HTC
After some rants:
Thank you for contacting HTC. With reference to your query, we understand you are upset for this issue. But according to the HTC warranty policy, the LCD is not covered by warranty. Please check the attachment for HTC warranty policy. For the "newton rings" issue, we recommend you send it to service center to replace the LCD. Thanks.
HTC
Some consolidation of threads:
//forum.xda-developers.com/showthread.php?t=439410 - Diamond Screen
http://forum.xda-developers.com/showthread.php?t=475294 - TP and HD screen
http://forum.xda-developers.com/showthread.php?t=504899 - Sprint
http://forum.xda-developers.com/showthread.php?p=2934571#post2934571 - TP
Thanks for the help guys, I'll try keeping it out of my jeans pocket for a while. Sounds like this "newton ring" problem in the other therads though. I'd tried replacing the screen protector as well before, but no joy there. Might need to try to get a replacement (took out insurance on it), but guess I'd need to flash back to the carrier ROM.
Anybody know how good Vodafone UK's insurance is about newton rings?
Just read kingpinda's post again, when my backlight is off I can still see the rings, so doesn't sound like the same problem. I'll still try it though, thanks.

Oleophobic coating on screen issue

Hello form Poland.
So after 3 weeks of having the flat S7 found a coating failure on my phone.
In clean condition there is no mark or visible surface difference.
Just if there is fog or fingermarks the issue is visible. The problem seems to be comparable to the LG G4 problem with the coating.
Attached some pictures.
What do you think? Complaint relevant?
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
I have the same problem!
jinxsonu said:
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
Click to expand...
Click to collapse
I have the same problem and I'm going to service center
did you come there? what did they tell you? what did they do with phone? how did they fix it?
I have the same issue on my S7 edge.
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
kristian93 said:
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
Click to expand...
Click to collapse
I also have that issue around the speakergrill. I noticed it after a call, so I thought it must be because I put it against my ear. After a day or two, I noticed it again. Tried to clean it with water, and as soon as I touched it, it returned. It isn't much of an issue, since it isn't anywhere near the screen, but it is a bit annoying.
Did you eventually return your phone?
thats why I bought a Silver color S7 edge, and bought a screen protector...
I have the issue on the s7 around the speaker grill and in the gap between home and display... had the issue on s6 too (around the speaker grill)..
Sent from my SM-G930F using XDA-Developers mobile app
I've got the same problem on my phone. Annoyingly, the day I got the phone I kept the screen protector on but about 1/3 of it lifted off. I short while later I took it off and then waited till the next day till a screen protector arrived.
Fast forward 3 weeks later and I took the screen protector off and now notice the the wear mark, fine when it is clean but visible when smudged. Just niggles at me more than anything. Am considering sending it back for exchange or something.
Did anyone manage to do this successfully? Or did they just say something like wear and tear?
old thread but I have the same issue too, clean it, it looks perfect, the second i touch it and it leaves a fingerprint, looks like a nice long scratch right above my home button on the screen
Just wanted to say i have the same problem around the speaker grill, for now its not too big. Do you think it can get bigger ?
Same problem on my S8. Didn't notice it until day 27 and the folks at samsung are being a complete bear to deal with.

Replacement screen ghost touches: Problem found, let's discuss about solutions

Hi guys !
Here's the story : my mother broked her Honor 8 screen so she brought it to a pretending repairman. The result was worse, and mother claimed that the frame was even bent. After break the screen again (don't blame her please third party screens are sh) I decided to change screen+frame and rear glass.
The phone worked perfectly for about 2 weeks and then the display showed stripes and digitizer started ghost touching as f !
I opened the phone again, managed to get the display works well but the touch screen still ghost touches. By putting a little little bit of contact cleaner between the screen and frame, I managed to make the digitizer works 90% of the time without ghost touch. Thus, I think the problem is a bad insulation between touch screen and frame.
So here's the question for you guys : What long term solution would you advice me to make it works ? You can tell me to replace the screen+frame as long as the seller may agree to replace the part if I send it back from France to China (still in discussion with him). Otherwise I'd prefer to fix it myself.
Thank you for your help :good:

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