Replacement screen ghost touches: Problem found, let's discuss about solutions - Honor 8 Questions & Answers

Hi guys !
Here's the story : my mother broked her Honor 8 screen so she brought it to a pretending repairman. The result was worse, and mother claimed that the frame was even bent. After break the screen again (don't blame her please third party screens are sh) I decided to change screen+frame and rear glass.
The phone worked perfectly for about 2 weeks and then the display showed stripes and digitizer started ghost touching as f !
I opened the phone again, managed to get the display works well but the touch screen still ghost touches. By putting a little little bit of contact cleaner between the screen and frame, I managed to make the digitizer works 90% of the time without ghost touch. Thus, I think the problem is a bad insulation between touch screen and frame.
So here's the question for you guys : What long term solution would you advice me to make it works ? You can tell me to replace the screen+frame as long as the seller may agree to replace the part if I send it back from France to China (still in discussion with him). Otherwise I'd prefer to fix it myself.
Thank you for your help :good:

Related

I think my digtizer has detached slightly

I have this weird issue i have only just noticed. In the middle of my screen, there is almost a perfect rectange of slightly discoloured, rainbowy effect on the screen. It is right in the centre of the screen, and goes to aout 1cm from the edge the whole way round.
Its like the digitizer has detached or pushed up against the screen. I cant remember doing anything to it. And if i run my finger over it, the rainbow effect moves/follows my finger then snaps back to the rectangle (kind of like when you have a bubble under a screen protector).
Also the area under this spot is slightly less sensitive and seems to be giving the odd random input.
Do you rekon this would be covered under warranty? I cant remember doing anything to the screen, and the fact is so pefectly placed in the middle of the screen.
Hey,
Mine does this as well... It's a perfect rectangle, and only visible in strong (especially flourescent) light. Can't notice any differences in input though. Interested to see what people think, and if it's a common problem. Can't remember any incident that could have led to this, I take care of my phone.
In case it helps, it's a UK Vodafone Touch Pro, with the latest HTC WWE ROM.
I have had a similair effect but not a perfect rectangle. somewhere mid screen slightly to the right I had a bubble of rainbow colour. I actually thought it was underneath the screenprotector so i bought a new one to change it. To my surprise the bubble was still there but internally.
I used to have my phone with the protective leather thingy in my jeans. I decided to take it out for a while. And what do you know. after a day the bubble dissapeared. I then put it back in my jeans and checked every hour. The bubble came back. So i'm guessing pressure on the glass internally or something.
Nowadays I dont carry it around in my tight jeans anymore. I use the protective leather that came with it and put it in my jacket pocket instead.
Edit: It has all the attributes xternal listed. The bubble that is.. less responsive random input rainbow following finger. In my case it has been due to pressure on the screen from my tight jeans. Yours might be something else though...
thanks for replies guys, sounds identical to what i have. i thought it was screen protector too, took it off to clean and noticed it was below. wasted blue, i was almost about to edit my post to include exactly what you said about flourescent light.
maybe it has happened from being in my tight jeans, strange that wasted blue and i have the same sized area though.
i have a fuze.
Mine is the Htc Touch Pro from HI, KPN Netherlands.
Xternal i would suggest you don't keep your phone in your jeans for a while and see if the bubble dissapears. Might take a few days at first. just put it in your jacket or something. If it dissapears you know what it is. I don't think this will fall under warranty. if it sticks regardless of pressure you might get warranty...
Oeh i just remember. If the backlight is out you will see a blacker than black dot on the screen where the bubble is supposed to be. if the light goes on its rainbowy fluorecent.
Thanks King, i have taken the protector off and will keep it out of my pocket. The pattern is the same if the backlight is on or off. Id post a photo, but its really hard to get it to show up in a photo.
Im of the opinion now that as you say, the digitizer is pushed against the screen, not detached. Hopefully it pops back
Hey guys.. same issue for a lot of people
It is something like this:
http://contactus.htc.com/Download.aspx?TicketID=396548&ReplyID=2&FileName=IMGP6088.jpg
Look at what HTC told me:
New Response From [ Cathy (Malaysia Support (Tech)) ]
Dear xxxx,
We regret to inform you that based on our warranty policy, we can not provide you the free repair on this issue.
If the touch window having some rainbow mark, it is caused by extra force enter to the touch window and it is under user misused. Thus, there is no Warranty Provided.
Thanks.
Best regards.
HTC
After some rants:
Thank you for contacting HTC. With reference to your query, we understand you are upset for this issue. But according to the HTC warranty policy, the LCD is not covered by warranty. Please check the attachment for HTC warranty policy. For the "newton rings" issue, we recommend you send it to service center to replace the LCD. Thanks.
HTC
Some consolidation of threads:
//forum.xda-developers.com/showthread.php?t=439410 - Diamond Screen
http://forum.xda-developers.com/showthread.php?t=475294 - TP and HD screen
http://forum.xda-developers.com/showthread.php?t=504899 - Sprint
http://forum.xda-developers.com/showthread.php?p=2934571#post2934571 - TP
Thanks for the help guys, I'll try keeping it out of my jeans pocket for a while. Sounds like this "newton ring" problem in the other therads though. I'd tried replacing the screen protector as well before, but no joy there. Might need to try to get a replacement (took out insurance on it), but guess I'd need to flash back to the carrier ROM.
Anybody know how good Vodafone UK's insurance is about newton rings?
Just read kingpinda's post again, when my backlight is off I can still see the rings, so doesn't sound like the same problem. I'll still try it though, thanks.

so i think my digitser is effed :/

this is whats going on. one night my screen was letting me select stuff just fine. the next morning i woke up and the screen was unresponsive. now the hardware keys do work just fine. now heres the the bad part. i figured that the issue was originally casued by my CFW so i did a hard reset.... unfortunally that wasnt the problem.i did knotice that when i do tap the screen when the backlight dims down it does brighten up. i donno if that helps. anyone have any ideas. oh and yes it an att phone. no i dont have warranty on it( i got them to upgade my phones that being said the phone went swimming in a hot tub a few months ago)
BUMP~!!!!!!!1
come on anyone have any suggestions???
My digitiser broke a couple of months ago, I had weird oily patterns under the screen that were only visible in some kinds of light (especially flourescent), and reduced sensitivity. Anyway, what I'm trying to say is maybe to check for those oily patterns if you're worried it could be the digitiser. I had to get a replacement on insurance though, so can't be much help with how to fix it.
yah its had an oily square on the screen that if u looked at the right angle ud see it that being said it wasnt to big. also that square was on there for almost 7-8 months and like i said when the digitiser went out it kinda worked the night before and then it stopped working the next morning
Sounds like it could be the digitiser then... If you're good with electronics, you could buy a new digitiser and try to replace it maybe? I'm a bit pants at stuff like that though, so just got a new one.
If you get it fixed, apparently the fault is caused by too much pressure on the screen, so keep it out of jeans pockets
A quick look on ebay shows one for £15 (about 25$ i think), comes with tools (well - a plastic scraper / pry & a t6 or t5 screwdriver) - no instructions with the auction - but if you check the wiki it has a dissasembly guide.
Changing the digitiser isnt for everyone - normally (well i found for my old Kaiser) there are ebay sellers who will supply & fit (for a small fee) the parts, ofc check their rating before you send your phone away! Or google for a repair shop close to home - i would estimate you shouldnt pay more than about $40-50 to have a digitiser supplied & fitted, quite possibly much less, depending on the shop of course.

Dust under screen & touchscreen problems linked?

I was wondering that if these two flaws goes together. If dust can go under screen -maby there is a too big of a gap between parts and the touchscreen connection isnt good etc. Personally I dont have neither one and my phone sits in my pocket all-day-along. So fill in the poll (if I manage to put it in) and lets see if there is something to see.
If you keep your phone so the dust problem is unlikely to appear, please DO NOT answer the poll because this would skew the results.
I think they could be linked since I only got bad touchscreen when my dust contamination level rose from 1 spec of dust to 3 and a batch on the right side. Immediately the next day I felt the touchscreen become unresponsive.
Although that day when I first spotted the increase of dust amount in the screen, touchscreen worked as intended. I only started experiencing lazy touchscreen the day after that.
Maybe somehow specs of dust get "electricized" and affect the touchscreen operation?
I don't see how this could be affected by dust, as the touch layer is glued to the glass, while the lcd is just a screen which displays stuff dust doesn't come through the touch layer. I think it's due to static buildup in the phone.
Edit: also i got the faulty touch screen issue after a week, but it disappeared again, and now i don't have it anymore
Miguel- said:
I was wondering that if these two flaws goes together. If dust can go under screen -maby there is a too big of a gap between parts and the touchscreen connection isnt good etc. Personally I dont have neither one and my phone sits in my pocket all-day-along. So fill in the poll (if I manage to put it in) and lets see if there is something to see.
If you keep your phone so the dust problem is unlikely to appear, please DO NOT answer the poll because this would skew the results.
Click to expand...
Click to collapse
No, it's not linked
I have my sensation in puch always when not in use, and there is no dust/any other stuff that could go into phone.
When I got my first sensation it had some dust or dirt whatever under the screen already, they replaced it in few days, now I have this new and it took 2weeks for something to get under there again.
Going to return/replace this again soon.
not good, not good at all!
I queryed htc about that and they answered that return/replace it at the shop, and that what the sop did nice and fast.
I wanted to check if my phone was s-on or s-off so I booted into bootloader (alas, it was s-on), but after I rebooted back into normal mode, touchscreen returned back to normal. No more touchscreen issues.
Very strange, I will be testing it further.

[Q] Digitizer - can it break by itself without (moderate/strong) outer factors?

Hello guys,
I've been using DHD for quite a long time and I never experienced any problems with this phone until I noticed the digitizer is cracked. I just took the phone out of my pocket and realised that it doesn't react when I touch the screen - there is a small crack in the corner. I think this is just the digitizer because the image is displayed correctly and there are also no scratches on Gorilla Glass (i also used screen protector). I have not dropped the phone recently (neither hit it with a hammer) and I'm wondering if it is possible that the digitizer has a factory defect and what about the warranty in such a case because when I heard what is the cost of repair...
Any clues guys? This is very important...
I had a similar problem with my screen.
The upper part of my screen was devastated with pieces of glass coming out regularly.Yet,the touchscreen worked.
Your case is pretty weird.I think you should take it to HTC and try to persuade them that its a defect if you're sure you haven't damaged it!
GoodLuck :good:

[Q] Screen Replacement

I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
me too i have broke my glass of my phone and they said like your prize to replace thre glass but in my country crunncy and the screen work perfectly I don't know why they want to change the screen too it's annoying
Sent from my LG-P920 using xda app-developers app
n3fta said:
I managed to break the screen on my Optimus 3d last night, not sure if it was dropped or ran over. I found it face down in my driveway this morning and to my horror when I flipped it over the screen was completely smashed, however the phone is still working fine, minus the never ending ghost call issue.
What make the situation worse is Rogers just sent me out a replacement phone yesterday and I have to send this one back, in the next couple days.
So I called a repair centre and they wanted $190 to repair the phone, and stated they would need to replace the LCD and the glass screen. I know there is nothing wrong with the LCD screen, phone functions and all colours are good, just has broken glass.
My question is, can I repair just the glass without replacing the LCD? I have found the screen for around $30 on ebay. Based on watching the how to on youtube it doesn't look like too difficult of a job.
Click to expand...
Click to collapse
If your LCD is working you only need the digitizer replaced (phone front + touch screen) which costs you around 20/30$ http://www.ebay.com/itm/Replacement...080?pt=LH_DefaultDomain_0&hash=item1c2d78e968 .
My touchscreen was broken (randomly pressing things on the screen) and I think the 2nd hand shop I got it from only replaced the digitizer I think based on the small dust I see on my screen.
This only works if your LCD doesn't show blurry or (partially) black (damaged).

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