Hello guys,
I've been using DHD for quite a long time and I never experienced any problems with this phone until I noticed the digitizer is cracked. I just took the phone out of my pocket and realised that it doesn't react when I touch the screen - there is a small crack in the corner. I think this is just the digitizer because the image is displayed correctly and there are also no scratches on Gorilla Glass (i also used screen protector). I have not dropped the phone recently (neither hit it with a hammer) and I'm wondering if it is possible that the digitizer has a factory defect and what about the warranty in such a case because when I heard what is the cost of repair...
Any clues guys? This is very important...
I had a similar problem with my screen.
The upper part of my screen was devastated with pieces of glass coming out regularly.Yet,the touchscreen worked.
Your case is pretty weird.I think you should take it to HTC and try to persuade them that its a defect if you're sure you haven't damaged it!
GoodLuck :good:
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I cracked my screen a few months back, and right after it happened I bought a new digitizer to replace the cracked one. The install didnt go very well, since the tape used to adhere the digitizer to the LCD got mangled during removal of the original digitizer. Dust ended up getting between the LCD and Digitizer etc. One other problem I ran into was that the LED's that are supposed to illuminate the home/menu/back/find buttons were now shinning up into the screen and washing it out.
Anyways I got fed up with the dust and bought a new fully assembled screen/digitizer off ebay. I installed it last night and everything is great except that the lights are still shinning up through the glass and washing out the lower inch of the screen. I dont see why this would happen as there is really only one way to put it all back together.
Any insight as to how to get the lights to stop doing this?
Thanks!
My screen is cracked when i felt down on the stairs, there are some dent on the side which i think lead to a shock or impact to the screen...
i'm wondering how to check whether the glass break or the LCD panel break... i can still see display at the back perfectly, i confirm it with rotating the screen to see any black spots or any other issue, but it turn out to be fine. Also another problem is that the screen is not responding well... when i try to unlock, i place my finger and it dosent seem to detect it. But after a few tries, i managed to unlock it. For the screen unlocking i felt that the crackscreen may have impact on the touch screen sensor or so...
And i currently lives in malaysia and Asus service centre told me that the cost to repair the LCD and glass will be 800-1000!!! which is i cant afford due to i'm still currently a student.
SOME GOOD ADVICE NEEDED !!!
I'd assume that the LCD and the digitizer are glued together.
You should still have a warranty if you bought it, if you didn't you should of been more careful with it.
I didn't want a warranty because I knew I was going to root and unlock, so I bought a leather case for it.
Think of this as a life lesson.
Hey, everyone. So just a few moments ago I dropped my OPO onto my hardwood floor. I exclaimed, "Oh balls..." out loud and then picked up my phone. There are no marks on it, no damage to the tempered glass screen protector, nothing at all to note. BUT, now there are phantom touches happening in what appears to be the lower left quadrant of the screen. I cannot do anything. I have already made phone calls I didn't mean to make, send out random emails, it is ridiculous. There is no LCD bleed, no marks, nothing!!!?!?!
It does the same thing in TWRP recovery as well. Phantom touches in the same area. Is it possible that when I dropped it the tempered glass protector shifted a bit or something and now it is registering touches? Should I try to remove the tempered glass protector and see if that fixes it? Any thoughts or suggestions would be greatly appreciated. Thank you all.
EindhovenOne said:
Hey, everyone. So just a few moments ago I dropped my OPO onto my hardwood floor. I exclaimed, "Oh balls..." out loud and then picked up my phone. There are no marks on it, no damage to the tempered glass screen protector, nothing at all to note. BUT, now there are phantom touches happening in what appears to be the lower left quadrant of the screen. I cannot do anything. I have already made phone calls I didn't mean to make, send out random emails, it is ridiculous. There is no LCD bleed, no marks, nothing!!!?!?!
It does the same thing in TWRP recovery as well. Phantom touches in the same area. Is it possible that when I dropped it the tempered glass protector shifted a bit or something and now it is registering touches? Should I try to remove the tempered glass protector and see if that fixes it? Any thoughts or suggestions would be greatly appreciated. Thank you all.
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The fact that there are no visible marks on the device doesn't mean anything at all, the phone is damaged, that's what happens when you drop them. It's impossible for the screen protector to be registering touches. You've most likely damaged the digitizer and it'll need to be repaired.
timmaaa said:
The fact that there are no visible marks on the device doesn't mean anything at all, the phone is damaged, that's what happens when you drop them. It's impossible for the screen protector to be registering touches. You've most likely damaged the digitizer and it'll need to be repaired.
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Thank you for the swift reply. I am comfortable taking this phone apart and replacing the digitizer, but can you suggest a reputable place to get a replacement part? Thanks again for your time.
EindhovenOne said:
Thank you for the swift reply. I am comfortable taking this phone apart and replacing the digitizer, but can you suggest a reputable place to get a replacement part? Thanks again for your time.
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http://forum.xda-developers.com/showthread.php?p=56339703
Hope you get it sorted.
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EindhovenOne said:
Thank you for the swift reply. I am comfortable taking this phone apart and replacing the digitizer, but can you suggest a reputable place to get a replacement part? Thanks again for your time.
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Honestly, I don't know of any place at all that you can get a digitizer for this thing. If such a place does exist it's probably going to take some serious searching. One thing to take note of is you'll want to buy the digitizer + screen combo, because trying to separate the two will most likely end up with both being destroyed. And another thing to note, while the most obvious culprit is the digitizer, it isn't definitely that, so you might be better off having it inspected and repaired by OnePlus themselves (as much of a nightmare as that apparently is).
Funny thing is I dropped mine and now the screen works fine....before I had ghost touches galore.
Why do some touch screens work with cracked glass whilst others don't?
For example, recent Sony phones seem to be notorious for having screens that become completely non functional once the glass is cracked.
I have a cracked HTC, IPhone and Samsung. The touch/screen on these all work perfectly fine even though the glass is completely shattered.
Why is this? Is it poorer quality components or something got to do with how the screen assembly is put together? I thought all phones with 'ogs' displays have glass -> digitizer -> screen so don't see how this could be possible. Anyone know the answer? I think having a phone which becomes completely nonfunctional once cracked is a big downside.
spix123 said:
Why do some touch screens work with cracked glass whilst others don't?
For example, recent Sony phones seem to be notorious for having screens that become completely non functional once the glass is cracked.
I have a cracked HTC, IPhone and Samsung. The touch/screen on these all work perfectly fine even though the glass is completely shattered.
Why is this? Is it poorer quality components or something got to do with how the screen assembly is put together? I thought all phones with 'ogs' displays have glass -> digitizer -> screen so don't see how this could be possible. Anyone know the answer? I think having a phone which becomes completely nonfunctional once cracked is a big downside.
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Most probably, if you slip your phone, there are 2 possibilties:
1. Only the screen glass breaks and digitizer is safe (Broken screen doesn't mean touch won't work).
2. The bump caused on screen damages both screen and Digitizer too, which causes touch feedback not to work.
There are certain rare phones in which digitizer and glass screen are just a single component. Maybe just a drop of those phones could damage the whole screen+touch interface
GokulNC said:
Most probably, if you slip your phone, there are 2 possibilties:
1. Only the screen glass breaks and digitizer is safe (Broken screen doesn't mean touch won't work).
2. The bump caused on screen damages both screen and Digitizer too, which causes touch feedback not to work.
There are certain rare phones in which digitizer and glass screen are just a single component. Maybe just a drop of those phones could damage the whole screen+touch interface
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I wouldn't call them rare. I know all new sony phones are like this If you search for 'cracked z3' or 'cracked z2' all will say touch not working. I'm sure there is many others too, Xiaomi mi3 and nexus 4 are others I can think of. I wonder if this is done on purpose so people will have to pay the extortionate repair costs? Many people would be okay using a phone with a small crack on its screen, especially if they've had it a while. But if the touch isn't working it is as useless as a brick.
It's a pretty big downside I think. I know someone who has been using a cracked iphone 4s for 2 years and has been re-cracked several times and its still fully functional.
Hi, I have recently dropped my S7 and my screen broke, but it’s only smal black dot on side of amoled and one line trough glass. My biggest problem is that lower part of screen digitizer stoped working. I’ve searched all over ebay for new screen assembly with amoled and digitizer but it’s expensive ~170$. So I was thinking, can I replace only digitizer, they cost about 30-50$? I’m not sure because every video on YouTube that replaced only digitizer had fully working amoled. Do you guys have any experience? Any advice is appreciated
Hello,
As seen on some drop test videos, sometimes screen can be totally messed up but digitizer can still be working good. So my guess is that they work independently and so a new digitizer could work good even if the screen as some dead areas or lines etc...
But due to the fact that Samsung glue the glass with the digitizer and with the screen panel, it's a very difficult process to just remove the glass without scratching or breaking the Amoled panel. Better be well prepared to it, have the right tools and have a lot of dexterity and patience. It's already a big pain to separate the screen for the glass, so if you're planning to separate and replace only the digitizer, then good luck :-/
Before trying this, you still should call some repair centers to see how much it would cost for a screen replacement, but unfortunately it is most likely to be expensive. Also, be aware that buying yourself a screen replacement doesn't guarantee you that it will be an Amoled. A year ago, my brother broke his OnePlus 3 screen, and it was almost impossible to find an Amoled screen replacement, their description was saying Amoled, but by reading well, we could always find somewhere "TFT" or "LCD" which are not Amoled.
In the end, you have to be aware than any flagship phone cost an arm to repair, especially the screen as everything is glued and made for you not to be able to repair it yourself. So it is very highly recommended to protect your phone with cases and screen protectors (plastic screen protectors protect the screen better from shocks than glass screen protectors, even if plastic feels cheaper). Unless you have a lot of money and can easily pay a repair, protect your phone!
Sorry, that's all I can do for you...