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I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
I am sure this is the reason the owner sold it in first place, I bet the person gave you lame story about how he changed carrier or got it as gift or some BS and he already has something lol so he didn't need it.
This is why I warn folks about buying jack from eBay or Craigslist when first batch came out month ago that means alot of inferior device that shouldn't have passed QC got though. Your best bet is going via HTC device warranty as TMo itself will not honor yours as they have no proof of this device was valid transaction linked to your account. Also the remorse period is only though TMo not by 3rd party individuals.
Thanks for the reply Mr.HKM, He told me he had 2 of these and he wanted to get rid of it so I'm guessing he used the insurance company to get another by saying it was lost.
Is it worth a shot with T-Mobile? or Should I call up HTC tomrrow and see what they can do? The thing is, I don't want to be left phoneless though, that's the only thing that's going to be bad for me.
Would my best bet be selling it back on Craigslist and getting another one?
I bought my HD2 off craigslist and transfered my insurance to it by calling tmo and asking them if I could. It was originally the insurance I had on my touch pro 2. My nexus one was insured by that other company.
I never had to use it on the hd2 so I don't know how that would work. After I bought the MT4G I had the guy at the store transfer my insurance to it.
Its worth a shot calling tmo. From my experience they are wing willing to work with you.
Sent from my HTC Glacier using XDA App
Maybe prick got it buy one get one free though adding family members with contract. Best place to buy it now is though TMo as like you I also considered buying it via CL/eBay but after I saw the rate of bad display, ffc, creaky buttons I decide it to just shall out the full $450 and get it without contract. Didn't want the hassle as I lost my HD2 and was left with dumbphone lol trust me its no fun.
Well this is what you can do just skip it all as TMo will not help you so just contact HTC rep and request RMA for it. While you are sending it go to local TMo store and get "loner" phone while its taken care of. You can contact the seller but I am sure the prick will ignore you as kid will be like its your problem now.
Update: Do as MvP77 said then first with TMo it won't hurt long as you get it taken care of if not then you become the prick and get it of your hand ASAP by selling it to someone else lol
Ugh I looked at T-Mobile website about device warranty under T-Mobile and it looks like you cannot transfer warranties from another customer. Pretty much bumed out at this point.
Should I post of on Craigslist asap and get rid of it and buy another one and risk getting a **** screen and or just keep this?
I flashed iced galicer on it and the screen comes on after a call so I'm just worried about the screen for now.
Sent from my HTC Glacier using XDA App
I have known and helped people who bought through ebay or craigslist get a replacement through T-Mo. It's not a fool proof way but it has worked for some.
First thing is hopefully you are a T-Mo customer? Then don't use the online chat, call them on the phone. Just ask for Tech support. Here is what you are trying to accomplish, you need to get your IMEI # in their system to have a chance. So since this device came out with a OTA (Over the Air update) the same day it launched it is a plus for you. If your IMEI # is not in the system you will never get the update. So when you call and get to the rep just explain to him you are having some problems with very poor battery life and your video chat is not working properly, poor signal etc. Tell him you knew there was a OTA update but you have never received it, and you want to see if this will fix your problems first before deciding on a warranty replacement. If they ask you where you got it tell them you got it from a T-Mobile Store and you bought it full price. Whatever you do don't tell them craigslist. Stay firm on you buying it in a store no matter how many times they ask. Now the above might not even come up but be prepared in case. Noe tell the tech support rep could he please make sure that your IMEI number is correct in their system as you have never received the update. Your number might be in there and it might not. Likely it is not. I had one that was wrong for a whole month from when I changed from my G2. They will ask you for your number and give it to them. If they don't find it they will try to put it in. If the IMEI number is not in their database they will tell you also and ask where you bought it. Stick to the plan. Tell them you don't know why it's not in their system all you did is buy it in their store it should be in the system and you paid full price for it it better be in the system. now I have actually had this happen on one of my early replacements. And I really did get it from a store. They finally said they could manually enter it and override the system. Now if you get this done your almost there. Tell them thank you and you will be waiting for the update and hopefully it fixes the issues if not you will call back. Wait a day or two. The call back and when you here the automated attendant say cancel. This gets you to a higher level rep. Tell the about the problems and you are disappoint that you paid full price and now you have all these problems and the OTA update did not correct them. You are loosing data connection and they stay off for long periods of time. Tell them you have already been to a store and they changed your SIM card and that you have already talked to tech support and factory master reset with them twice and they said it is defective. You said you would give it another chance but it did not get any better. Now hopefully they will process you a exchange and send it to you and then you send yours back..
I hope this help and you get a good one. If all else fails go through HTC.
xdviper said:
I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
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Click to collapse
Sounds like a software bug. Try a factory reset before you do anything.
xdviper said:
I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I've bought a few different phones off Craigslist and got them all exchanged through warranty. As long as its still under the manufacturers warranty they should exchange it. All they did was look up the imei to verify its still under warranty. This is my experience with T-Mob, so I don't see why you shouldn't be able to exchange it. Now, if its a stolen or lost phone, they might not. Let us know how it goes for you. Hope you get a good one.
Sent from my HTC Glacier using XDA App
This is the kind of thing of why i dont want to buy one off ebay or cl, i dont mind but i know it will be a phone i will have for a long time so id rather buy it brand new.
Trust ME
as long as you have insurance which is 5.99 a month for the php bundle then it will cover the phone...just call in do troubleshooting and hey will replace it as long as there not liquid damage or physical damage....u dont pay anything not even shipping and hanlding
Alright, I'm going to give it a shot today.
This took ne at a surprise, I went and logged on to my T-Mobile and it shows the white mytouch as my phone... so I'm guessing they already know I have a mytouch?
so alright thanks for the replies everyone. I'll call in this afternoon and see what the deal is. Thanks.
Sent from my HTC Glacier using XDA App
rodriguez27 said:
this is the kind of thing of why i dont want to buy one off ebay or cl, i dont mind but i know it will be a phone i will have for a long time so id rather buy it brand new.
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i agree with you 100%
bobsbbq THANK you soo much for that detailed post and everyone else.
I called and told them about the screen not turning back after a phone call, and they went ahead and replaced it for me. I hope I get a good screen and one that turns on after a phone call. Thanks everyone
Told ya. Tmo customer service is excellent. I even got a watered damage G1 replaced.
Sent from my HTC Glacier using XDA App
I can't express how.much I wanna say thank you. I just hope it comes before this 3 day weekend and with the Sony screen. Thanks guys.
Sent from my HTC Glacier using XDA App
insurance is crazy 6 bucks a month thats 72 bucks a year on a phone you paid 100 bucks for
Lockeskidney said:
insurance is crazy 6 bucks a month thats 72 bucks a year on a phone you paid 100 bucks for
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For someone like me that switches phones alot and usually pays full or close to full price the insurance its nice. It would suck if it was like sprints insurance where you gotta pay a deductible.
Sent from my HTC Glacier using XDA App
I think T-Mobile does also make you pay a deductible also. Not sure, but I do change phones a lot and not sure if insurance would cover non T-Mobile phones like the iPhone.
Sent from my HTC Glacier using XDA App
Lockeskidney not everyone sells there soul by signing 2year contract and having to pay more than its actually worth. Now lets say this as I never considered insurance. I usually buy the device without contract at full price from valid vendor now if I lose it how much is the deductible? I am sure everyone ATM here some how doing insurance fraud false claiming it as lost.
Name in the title says it all. Will anyone ever buy another LG phone? After the Behold II debacle, allot of people swore they would never buy Samsung again.
jrwingate6 said:
Name in the title says it all. Will anyone ever buy another LG phone? After the Behold II debacle, allot of people swore they would never buy Samsung again.
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And yet they did and I'm going so far as to predict Samsung will topple part of Apple's stranglehold on the smarthphone and tablet market.
hey jrwingate can I have your sensation
c19932 said:
hey jrwingate can I have your sensation
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I'll think about that and get back to yah.
Absolutely not. This will definitely be the last. The way they put a strangle hold on the carrier with this phone is ridiculous. They should stop making phones all together.
Sent from my LG-P999 using XDA App
Triune said:
Absolutely not. This will definitely be the last. The way they put a strangle hold on the carrier with this phone is ridiculous. They should stop making phones all together.
Sent from my LG-P999 using XDA App
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How'd they put a stranglehold on the carrier?
not here
almost everything i own is lg i guarantee as i replace it wont be.
and ill play around with the g2x until a good phone comes out on verizon my update is good in august there and it looks like i can keep unlimited data, glad i didnt cancel it. i should be able to sell the g2x to pay off the etf on tmobile. and only loss will be the differnce between g2x sale and 400 - 200etf 200 phone.
wasnt expecting to stay with tmobile more than a year since i know the merger is already bought and paid for with the fcc. but tmobile has seriously disapointed me, they are nothing now like everything i have read and the people i talked to. must already be ATTMobile.
eagle1967 said:
almost everything i own is lg i guarantee as i replace it wont be.
and ill play around with the g2x until a good phone comes out on verizon my update is good in august there and it looks like i can keep unlimited data, glad i didnt cancel it. i should be able to sell the g2x to pay off the etf on tmobile. and only loss will be the differnce between g2x sale and 400 - 200etf 200 phone.
wasnt expecting to stay with tmobile more than a year since i know the merger is already bought and paid for with the fcc. but tmobile has seriously disapointed me, they are nothing now like everything i have read and the people i talked to. must already be ATTMobile.
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Click to collapse
I will be headed for Verizon as soon as the ATT merger goes through but right now there is no point since in my area T-Mobile has the fastest data speeds by a long shot and the cheapest pricing as I am on a loyalty plan. That said, it is hit or miss with T-Mobile but if I don't get my way with customer service, I just keep calling back. I mean, I really can't think of any other provider that would have gave me a free Sensation and let me keep my G2X while still remaining contract free. Can you?
Gold Star>>>LG
http://en.wikipedia.org/wiki/LG_Corp.
jrwingate6 said:
I will be headed for Verizon as soon as the ATT merger goes through but right now there is no point since in my area T-Mobile has the fastest data speeds by a long shot and the cheapest pricing as I am on a loyalty plan. That said, it is hit or miss with T-Mobile but if I don't get my way with customer service, I just keep calling back. I mean, I really can't think of any other provider that would have gave me a free Sensation and let me keep my G2X while still remaining contract free. Can you?
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Click to collapse
http://androidheadlines.com/2011/06/verizons-new-data-plans-broken-down-in-complete-detail.html I will stay
Sent from my LG-P999 using XDA Premium App
You'd think that after two different manufacturers both produce craptastic phones for the same carrier then the blame should really be leaning towards T-Mobile's allowance of said phones into their line-up..?
Previous Samsung Vibrant user here and still the same T-Mo customer service bullsh*t with the G2x.
Sent from my LG-P999 using XDA App
S0NiX0928 said:
You'd think that after two different manufacturers both produce craptastic phones for the same carrier then the blame should really be leaning towards T-Mobile's allowance of said phones into their line-up..?
Previous Samsung Vibrant user here and still the same T-Mo customer service bullsh*t with the G2x.
I was a Vibrant user as well and I loved almost everything about the phone except the GPS.
Sent from my LG-P999 using XDA App
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Sent from my HTC Sensation 4G using XDA App
@jrwingate6
The Vibrant gave me GPS issues constantly... I guess this was a bigger issue for me since I was travelling a lot at the time. The GPS issues were widespread and poorly handled by Samsung in my opinion, also didn't like how they dropped the Vibrant and replaced it with a clone with a FFC under the disguise of Galaxy S 4G.
The final straw was once I started to notice my notification bar clock burning into the screen (along with some of the constantly displayed icons). I bailed before the problems got worse and argued with T-Mo till they at least gave me a free upgrade.
Sent from my LG-P999 using XDA App
I'll never say "I'll never buy from "X" place" again. You aren't going to make a liar out of me. Samsung botched the vibrant (and a few others) and I along with nearly everyone else is drooling over the gs2. With this many different devices with different hardware and software variants, some are bound to be lemons. What I'd really wish t-mobile(and other carriers) would do is offer to reset phone upgrades for people with specific devices that have well known and documented issues. My old vibrant, for instance... everytime I call to complain about the gps issue, EVERY csr tells me this is a known issue and sends me a replacement. I've swapped it out 6 times in 9 months and even asked for a different phone of equal value and been shot down, as recent as 2 weeks ago. I don't want a free phone, I just want to be able to spend ANOTHER $200 on a "high-end" phone that works.
Sent from my LG-P999 using XDA Premium App
Edit: Not worth it.
tweezit said:
Edit: Not worth it.
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Click to collapse
I started this thread and never once did I say I wouldn't buy another LG. When the behold II debacle hit, I never said I wouldn't buy a Samsung. This thread was simply starting the obvious. LG is now screwing its customers over just like Samsung used to. But yea. I don't believe for one second half these people will never buy LG again because as soon as the Nexus 3 hits, there is going to be a mass exodus of LG users. You also see how far boycotting samsung got you. No where. They now make some of the best devices out and have no problem selling them.
Sent from my HTC Sensation 4G using XDA App
I'm trying to see if I can ditch my Epic 4G and sidegrade to a Nexus S 4G with spending as little money as possible.
Looks like the prices for new Nexus S is around 220ish, with used Epics going from $130 and up. Wondering if I should just buy a new/used Nexus S, add it to my plan, deactivate the Epic 4G then sell it (it's in pristine condition, had it since launch).
I also have a $75 upgrade available (knowing the Premier program is changing soon) and Sprint is offering $85 for a trade in of the Epic 4G as well.
Anyone have any suggestions on what to do?
That's an upgrade not a sidegrade!!! You could get lucky and find a person willing to trade. Otherwise I would sell it on eBay or CL.
Sent from my Nexus S 4G using xda premium
I went from the EPIC to the nexus s about 2 weeks ago and I will never look back. I had called sprint and asked them for an early upgrade cause I was so tired of that peice of **** epic. They would not give me a full upgrade yet and I told them I want to exchange my phone for a different one then cause I had so many problems with the epic. I went through a couple different supervisors and finally they said ok and I could choose between the evo and the transform and the nexus! U already know what I chose...
Sent from my Nexus S 4G using XDA App
punwik said:
I went from the EPIC to the nexus s about 2 weeks ago and I will never look back. I had called sprint and asked them for an early upgrade cause I was so tired of that peice of **** epic. They would not give me a full upgrade yet and I told them I want to exchange my phone for a different one then cause I had so many problems with the epic. I went through a couple different supervisors and finally they said ok and I could choose between the evo and the transform and the nexus! U already know what I chose...
Sent from my Nexus S 4G using XDA App
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That's awesome. I should of thought of that lol.
Sent from my CM7 powered Nexus S 4g using XDA Premium App
I've always gotten phones straight from Sprint with the two year agreement and $150 rebate.
I was checking on Best Buy/Wirefly and right now they have the Nexus S for 0$ with contract extension. How does that work?
that contract extension only works if your eligible for your $150 upgrade cause they want you to sign up for another 2 years. Trust me there is no way around this. If you want a new phone like the SGS2 or the new nexus prime coming up and you dont have a full upgrade yet just add another line to your acount and the you get the phone at the contract price. After you do that just put the line you just opened on hold and it will cost you only $10 a month.
i traded my epic for an evo a couple months ago, and today i'm trading a evo for a nexus s 4g. just keep tabs on your area's craigslist. people are always looking to trade their phone for something different.
v3rk said:
i traded my epic for an evo a couple months ago, and today i'm trading a evo for a nexus s 4g. just keep tabs on your area's craigslist. people are always looking to trade their phone for something different.
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Click to collapse
Wow you found 2 people willing to downgrade? Lucky!
Sent from my Nexus S 4G using xda premium
Does changing phones reset the upgrade credit on the account?
kidstechno said:
Does changing phones reset the upgrade credit on the account?
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Click to collapse
No it doesn't, I traded my Evo for the Nexus S 4G 2 months ago I also included all 3 of my otterbox cases.. I posted the phone and within 5 minutes of it going up someone called me with a Brand new in box Nexus S.. I freakin love this phone. Upgraded my best friend and my mom to one yesterday. NFC with Google Wallets is awesome
kidstechno said:
Does changing phones reset the upgrade credit on the account?
Click to expand...
Click to collapse
The only way to reset an upgrade is to buy a subsidized phone through your carrier or an authorized retailer.
Sent from my Nexus S 4G using xda premium
I have been posting here a little since getting my HTC One X (S4), mostly a little negative as I had been having bad battery and mostly bad reception (which lead to bad battery). I got it on 5/6 and even had the SIM card replaced thinking that was the issue. Data speeds were horrible (I'm in a "4g" area only, no LTE) and would be lucky if I got 1Mbps.
So today I went to Radio Shack and got it replaced. Holy Cow! I just got 3.75Mbps at home, where the most I ever got was just over 1Mbps on the defective one. Went to the gas station, speeds were still great and even in the movie theater I got a solid 2Mbps. My big test will be tonight to see if it still switches to EDGE at night as the old one always did.
TL;DR: If you think you have a defective unit with bad reception/battery, go replace it! And keep replacing it until you're satisfied!
relic120 said:
I have been posting here a little since getting my HTC One X (S4), mostly a little negative as I had been having bad battery and mostly bad reception (which lead to bad battery). I got it on 5/6 and even had the SIM card replaced thinking that was the issue. Data speeds were horrible (I'm in a "4g" area only, no LTE) and would be lucky if I got 1Mbps.
So today I went to Radio Shack and got it replaced. Holy Cow! I just got 3.75Mbps at home, where the most I ever got was just over 1Mbps on the defective one. Went to the gas station, speeds were still great and even in the movie theater I got a solid 2Mbps. My big test will be tonight to see if it still switches to EDGE at night as the old one always did.
TL;DR: If you think you have a defective unit with bad reception/battery, go replace it! And keep replacing it until you're satisfied!
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Click to collapse
If only AT&T had them in stock for me to replace mine...
I get 10mb down and up to 3 up at home on hspa+. On lte i get 30 down and up to 30 up. My only issue is with the wifi bug but I'm sure that will be fixed in the upcoming update. Damn i love this phone!
Sent from my HTC One X
droidiac13 said:
If only AT&T had them in stock for me to replace mine...
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Exactly!! I have these same issues but not one AT&T store around me has them in stock.
Sent from my HTC One X using Tapatalk 2
Tiffany84 said:
Exactly!! I have these same issues but not one AT&T store around me has them in stock.
Sent from my HTC One X using Tapatalk 2
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Tiff, make sure the manager at the store you frequent knows of you problem and documents it.
Sent from my HTC One X using Tapatalk 2
Tiffany84 said:
Exactly!! I have these same issues but not one AT&T store around me has them in stock.
Sent from my HTC One X using Tapatalk 2
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i had to send mine to htc for warranty repair. didnt want to wait till who knows when for new stock. i dont trust the stores near me. doubt theyd want to use their limited stock for an exchange when they finally get them. id hear some kind of excuse.
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
relic120 said:
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
Click to expand...
Click to collapse
I'm pretty sure they limit your exchanges to two.
relic120 said:
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
Click to expand...
Click to collapse
no...
clearly there are some devices out there with issues. Glad you were able to get yours replaced and are humming along. Now you need to get to an LTE are to see what speeds you get.
relic120 said:
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
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Click to collapse
they limit to one exchange within 30 days. if you return the phone to get your upgrade back, you must pay a $35 restocking fee.
they've planned ahead for people like you!
Sent from my HTC One X
mosesman86 said:
they limit to one exchange within 30 days. if you return the phone to get your upgrade back, you must pay a $35 restocking fee.
they've planned ahead for people like you!
Sent from my HTC One X
Click to expand...
Click to collapse
Problem is that they're greedy and want restocking fee regardless of exchange or return. So now it doesn't make sense to exchange. Return it and buy the other one.
It's not being sneaky or cheap. ATT just has a greedy, bad business practice.
Bought a 3gs and exchanged it for the HOX. HOX was bad took it back literally a day or two later. They said too bad. No exchange. I had to go through warranty repair. HTC was shocked that my phone was purchased days before and they sent me to them for an exchange instead of doing so in store.
Auto sales aren't even done that way anymore. Worst part was the store manager was giving me the whole ATT did me a courtesy speech for allowing the first exchange. What courtesy? I paid $35, got a different phone and it was defective and you told me to bad, talk to HTC.
While I'm on a roll I might as well keep going. Another issue I ran into during this ordeal was that I needed to return to the original place of purchase...what difference does it make if it was a corp. store?
Done with my rant...Sorry
rquinn19 said:
Problem is that they're greedy and want restocking fee regardless of exchange or return. So now it doesn't make sense to exchange. Return it and buy the other one.
It's not being sneaky or cheap. ATT just has a greedy, bad business practice.
Bought a 3gs and exchanged it for the HOX. HOX was bad took it back literally a day or two later. They said too bad. No exchange. I had to go through warranty repair. HTC was shocked that my phone was purchased days before and they sent me to them for an exchange instead of doing so in store.
Auto sales aren't even done that way anymore. Worst part was the store manager was giving me the whole ATT did me a courtesy speech for allowing the first exchange. What courtesy? I paid $35, got a different phone and it was defective and you told me to bad, talk to HTC.
While I'm on a roll I might as well keep going. Another issue I ran into during this ordeal was that I needed to return to the original place of purchase...what difference does it make if it was a corp. store?
Done with my rant...Sorry
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wow, you have every right to rant after an experience like that! I'm sorry you got treated that way. Just to set the record straight, though, that's absolutely NOT company policy for AT&T corporate-owned stores. Since your One X was DOA, you should not have to pay a restocking fee. I worked for AT&T Retail until a couple weeks ago, and we wouldn't have done that... sounds like you ran up against greedy, bad people.
Oh yeah, and it doesn't master where you return it. As long as it's a corporate store. Are you sure the second place wasn't an authorized retailer? Either that, or they only had one or two left in stock.
Sent from my HTC One X
When dealing with att, its always a good practice to deal with corporate stores only. And that is sometimes hard to tell the difference...99% of the corporate stores will do the right thing..when buying phones I use best buy because they are usually a little cheaper but more so that they offer a $0 deductible warranty and a $30 buyback program where they offer you at least $125 in 2 Yeats towards purchase of new phone..can trade before 2 years and get even bigger credit towards new phone..$125 is just the least you will get...well worth the $30 l. Just my 2 cents..
Sent from my HTC One X using xda premium
The day I got it, I looked at mine and said...whoa.
The camera bezel isn't flush with the phone.
I'm NOT DUMB. I know it sticks out. - that's what the guy at AT&T said to me...what an idiot...
I mean like...where the bezel is set into the device, it sticks out a little.
Not to mention, I unlocked the device this morning to notice that the backlight of the recent apps button? Doesn't work anymore.
Needless to say, I emailed them about a possibly warranty replacement.
I LOVE the device - it's amazing! But...I don't think I can live with that when I paid for it outright...
rquinn19 said:
Problem is that they're greedy and want restocking fee regardless of exchange or return. So now it doesn't make sense to exchange. Return it and buy the other one.
It's not being sneaky or cheap. ATT just has a greedy, bad business practice.
Bought a 3gs and exchanged it for the HOX. HOX was bad took it back literally a day or two later. They said too bad. No exchange. I had to go through warranty repair. HTC was shocked that my phone was purchased days before and they sent me to them for an exchange instead of doing so in store.
Auto sales aren't even done that way anymore. Worst part was the store manager was giving me the whole ATT did me a courtesy speech for allowing the first exchange. What courtesy? I paid $35, got a different phone and it was defective and you told me to bad, talk to HTC.
While I'm on a roll I might as well keep going. Another issue I ran into during this ordeal was that I needed to return to the original place of purchase...what difference does it make if it was a corp. store?
Done with my rant...Sorry
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whoa! that's crazy! I got mine at radio shack and they did tell me that I was "suppose" to go back to the store I bought it at, but that was 250 miles away so she did it anyways. but the craziest part was that I actually got about 20 bucks back because the price of the phone had gone down. I paid no restocking fee either. based on all the stories I don't think I'll ever buy straight from att.
Does anyone know what the warranty replacement for the inspire is? Its been on the eol list for awhile now, retail stores don't carry it anymore, and att online store list it as out of stock. I'm still wondering how many replacements HTC is holding back for warranty purposes. They stopped production on it forever ago so I'm hoping HTC is out as well but I figured if I filed an insurance claim through att and not through HTC I would get a comparable phone but wanting to know what it is without having to ask att
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Not sure where you're checking, but just checked online and I see the inspire is available for $0.01 from ATT. A lot depends on the market as to who has it.
1ChesterD said:
Not sure where you're checking, but just checked online and I see the inspire is available for $0.01 from ATT. A lot depends on the market as to who has it.
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Oh damn. I just checked a few days ago and it was out of stock. Guess I'll wait another month
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Plus I believe a third party usually handles warranty claim. If I'm not mistaken its assurian? So even if att didn't have an inspire assurian will probably have stock for warranty claims
Sent from my Inspire 4G using XDA
Plus I believe a third party usually handles warranty claim. If I'm not mistaken its assurian? So even if att didn't have an inspire assurian will probably have stock for warranty claims
You're more than likely right. I was actually just looking at phones today and it had the Inspire for like $399 without commitment. I know when I was working doing tier 2 support for a cell phone company, that it was all left up to Assurion, (the carrier really doesn't have anything to do with it). But I know that if they don't have another Inspire, they WILL get you a comparable model, sometimes it works out in the customer's favor, where you get a better phone than you had because of price and availability. So look around and I'm sure you can find one somewhere. If not, keep your fingers crossed and hope for the best with the claim, you just never know!
Edit: Sorry, it wouldn't let me add the quote in a link, so put I put it in with regular text.
Sent from my Inspire 4G using XDA
Oh yeah, the manufacturer's warranty is one year from date of purchase and you have to be the original owner too.
Sent from my Inspire 4G using XDA
NicholasMD said:
Oh yeah, the manufacturer's warranty is one year from date of purchase and you have to be the original owner too.
Sent from my Inspire 4G using XDA
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Thanks guys. And these aren't my phones. Both my sister and her husband got an inspire when they first came out and their upgrade is due in a few months but they are both going to claim insurance on them before the upgrade so they can either have a new inspire to sell or a comparable to sell for more money. Before anyone says this is "wrong" think about it.. you spend about $10 a month for insurance but never make a claim the entire 2 year contract. Why not make use of the nearly $240 you spent on a device lol
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Well yeah, I get that, to each his own. And you have to put money down for the claim anyway, so I guess they can do with it what they wish. But I'd be surprised to see what they actually get if there are none left... Maybe a Skyrocket??
You should keep me posted.
Sent from my Desire HD using XDA
NicholasMD said:
Well yeah, I get that, to each his own. And you have to put money down for the claim anyway, so I guess they can do with it what they wish. But I'd be surprised to see what they actually get if there are none left... Maybe a Skyrocket??
You should keep me posted.
Sent from my Desire HD using XDA
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I doubt a skyrocket lol. Would be amazing If so but that phone is still fairly new and is still one of the best for att. Nowhere near comparable.
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