[Q] Just dropped my phone :( - HTC One S

Just dropped my phone off a table, it took two huge, white scratches
The dumbest thing was I put it in a tissue box to prevent it falling and the phone fell out of it when my elbow pushed the box sideways off the table.
I've colored the white scratches over black permanent marker, any chance I can get a new housing from warranty? I haven't rooted. I have got a tiny bit of MAO chipping around the USB port and top edge of the phone. Have I just voided my warranty by dropping it?
Thanks in advance.

Didn't void your warranty, from my understanding htc replaces removable parts once... Like housing on the sensation or amaze, battery and such... Since the housing and battery aren't technically meant to be removed I'm not sure they would be willing to do so. : /
Edit: they may replace the cover that you pop off to insert the sim. I can't imagine them doing the rest of the housing, would probably say you need to send it in. Worth a shot to ask though
Sent from my HTC VLE_U using xda app-developers app

usaff22 said:
Just dropped my phone off a table, it took two huge, white scratches
The dumbest thing was I put it in a tissue box to prevent it falling and the phone fell out of it when my elbow pushed the box sideways off the table.
I've colored the white scratches over black permanent marker, any chance I can get a new housing from warranty? I haven't rooted. I have got a tiny bit of MAO chipping around the USB port and top edge of the phone. Have I just voided my warranty by dropping it?
Thanks in advance.
Click to expand...
Click to collapse
hey man, sorry about your phone; but I have a small question. sorry if it is irrelevant. But do you have the black/red HOS with TMOUS?

dr_rick13 said:
hey man, sorry about your phone; but I have a small question. sorry if it is irrelevant. But do you have the black/red HOS with TMOUS?
Click to expand...
Click to collapse
Not with TMOUS. But I have the black/red one.
Sent from my locked, tampered ville

Here's my similar story.
http://forum.xda-developers.com/showthread.php?t=1856427
Good luck!

Related

water damage?

I got the tb on 3-28-11. From day 1 it has been in a protective case and has a screen cover. Today I took it out of the case and got in the phone for the SD card. When I pulled the battery out I noticed a white sticker on the battery with small d'a thru it. Then to the left while looking on the back on the left side I see a small black sticker with a white word saying void.
My question is does this mean it has water damage? I'm not sure how that's possible because I have kept it excellent condition. I have not once had the phone near water and pretty much treated this phone like gold.
Am I just reading it wrong or is there damage? I have not had any problems with the phone but I'm concerned.
behringtheweb said:
I got the tb on 3-28-11. From day 1 it has been in a protective case and has a screen cover. Today I took it out of the case and got in the phone for the SD card. When I pulled the battery out I noticed a white sticker on the battery with small d'a thru it. Then to the left while looking on the back on the left side I see a small black sticker with a white word saying void.
My question is does this mean it has water damage? I'm not sure how that's possible because I have kept it excellent condition. I have not once had the phone near water and pretty much treated this phone like gold.
Am I just reading it wrong or is there damage? I have not had any problems with the phone but I'm concerned.
Click to expand...
Click to collapse
Did you buy it from Verizon or best buy?
I'm pretty sure the void sticker is covering a screw that must be removed to open the case. Hence if you open the case this void sticker will be gone and Verizon won't honor your warranty.
Edit: there should be a white sticker with a red dot or line that will bleed and turn pinkish if there is water damage
Sent from my ADR6400L using XDA App
behringtheweb said:
I got the tb on 3-28-11. From day 1 it has been in a protective case and has a screen cover. Today I took it out of the case and got in the phone for the SD card. When I pulled the battery out I noticed a white sticker on the battery with small d'a thru it. Then to the left while looking on the back on the left side I see a small black sticker with a white word saying void.
My question is does this mean it has water damage? I'm not sure how that's possible because I have kept it excellent condition. I have not once had the phone near water and pretty much treated this phone like gold.
Am I just reading it wrong or is there damage? I have not had any problems with the phone but I'm concerned.
Click to expand...
Click to collapse
When I worked selling phones we used to use stickers like that to tell if there was water damage and sometimes they would be activated inadvertantly by customers who would take their phones into the bathroom, close the door, not have a window or fan on, and take a very hot, steamy shower. Mind you though, these were POS flip/candybar phones at the time, nothing as sophisticated as a Thunderbolt.
I bought the phone from a Verizon store in fenton Missouri. I am 99% sure it was a corporate store. I searched the back of the phone and there is no other sticker. The only one seen was on the battery.
As far as the steam in the shower the phone has not entered the bathroom once with me. I know what the white sticker would look like cause I've seen it on the back of other phones I had but not this one.
This is puzzling me and I don't want an issue exchanging this phone out in the future I have a true malfunctioning issue.
Hmm usually the sticker turns red on the battery when activated by water the void sticker is covering a screw to get to it you must tear this sticker showing you have tamper with the phone. In my opinion the phone should be fine you can buy a new battery if your worried.
Sent from my ADR6400L using XDA Premium App
JBO1018 said:
I'm pretty sure the void sticker is covering a screw that must be removed to open the case. Hence if you open the case this void sticker will be gone and Verizon won't honor your warranty.
Edit: there should be a white sticker with a red dot or line that will bleed and turn pinkish if there is water damage
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
This is true. The sticker you see is for unauthorized disassembly.
There is another indicator for water.
Kk just double checking. I've had great phones in the past but this is the first time I spent this much money on a phone. Maybe I'm just being paranoid just wanna double check just in case. But other than that I love this phone.
U don't have water damage. That's how the strickers look on the TB. The comment about the void sticker is right. Verizon uses that to make sure the casing of the phone wasn't opened.
Sent from my ADR6400L using XDA Premium App
This is the easiest void sticker though I've seen to remove its not recessed like most. If you ever need to get into the phone the sticker is easily removed with a safety pin and care and replaced just as easy.
Sent from my ADR6400L using XDA Premium App

I did somethinng real stupid!!!

So I Was Replacing My Invisible Shield And I Thought It Be Cool To Put A Hairdryer To The Screen... (That Way All The Humidity And Micro Bubbles Would Go Away) And When I Went To unlock The Phone.. It Lost Its Sesitivity... So I Turned It Off.... Tried Turning It On... And Smh.. It Shows "HTC" Then Goes From White To Black...And Has A Big ASS Screen Bleed Now.. Will Warrenty Cover THis?? Or Is Therte Away Around THis..........????
Helpppppppppppp!!
Check ebay for a new display kit.
what you mean exactly? Your display is broken or what? dont understand what you mead with your display has bleed on it
Prove with some photo please
Might need to replace the digitizer. Try finding out if its covered under the warranty. Don't tell them the truth, just tell them that you woke up after leaving it charged and that when you touch the phone it had restarted and that it was hot and that's what happens.
Hgaara said:
Might need to replace the digitizer. Try finding out if its covered under the warranty. Don't tell them the truth, just tell them that you woke up after leaving it charged and that when you touch the phone it had restarted and that it was hot and that's what happens.
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Click to collapse
And we wonder why companies are getting harder and harder on folks who need to do legitimate exchanges. Be honest or just buy a digitizer. Dishonesty is what got this country where it is now!
Tatdude806 said:
And we wonder why companies are getting harder and harder on folks who need to do legitimate exchanges. Be honest or just buy a digitizer. Dishonesty is what got this country where it is now!
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Click to collapse
Agreed. Warranties are for product defects....not owner gray matter defects
Could it be he needs to replace the lcd instead of the digitizer? He said the screen was bleeding.
Sent from my HTC Incredible S using xda premium
So what is the moral of the story? HAIR DRYERS + LCD SCREENS = ARE YOU FLIPPING CRAZY! Enough said and don't lie to them...
Slicktune said:
So I Was Replacing My Invisible Shield And I Thought It Be Cool To Put A Hairdryer To The Screen... (That Way All The Humidity And Micro Bubbles Would Go Away) And When I Went To unlock The Phone.. It Lost Its Sesitivity... So I Turned It Off.... Tried Turning It On... And Smh.. It Shows "HTC" Then Goes From White To Black...And Has A Big ASS Screen Bleed Now.. Will Warrenty Cover THis?? Or Is Therte Away Around THis..........????
Helpppppppppppp!!
Click to expand...
Click to collapse
Yeah that was real stupid
okay although this is a very saddening event that occurred to you, it is very funny to me. do you mind posting a pic?
Hgaara said:
Might need to replace the digitizer. Try finding out if its covered under the warranty. Don't tell them the truth, just tell them that you woke up after leaving it charged and that when you touch the phone it had restarted and that it was hot and that's what happens.
Click to expand...
Click to collapse
Can't say I disagree with this but I recommend telling the truth... and that truth is:
1. He turned it on.
2. It doesn't work.
3. Warranty replacement please.
(Im Going To Post Some pics A Lil Later im @ Work) Well Today Is Day 2 And The Phone Shows An Image But Very Very Dim... Idk If I Messed Up The Sensor... Did I Mention I Put The Hair dryer On High?... Ive Just Seen How The Guys At the Mall That Put The Zagg Protectors they Use Hair Dryers And It Works Fine.. But Yea Its Kinda Dim... i Can Barely See, And For Those Who Have Sensation.. (Im Assuming Everyone.)...Theres 2 White Stickers behind The Phone (the Ones That If You Wet It, It Gets Red) Theres One At The Bottom Right Corner.. And I Think While I Was Putting The Screen Protector I Wet It... Cuz Its Red... Do u Think It'll Mess Up the Warrenty?
Seriously, why on EARTH did you put a hair dryer to your phone... No offence, but it's your own fault. This is why it's so hard to get legit replacements and why insurance costs a fortune.
This is why we can't have nice things!
I've changed many screens and digitisers, I'ts common ground to use a hairdryer to heat the screen to warm up the glue before you pull it apart! Honestly you must have been heating it for a good 10-15 minutes man,Next time do it in 1 min spurts.
rumball said:
agreed. Warranties are for product defects....not owner gray matter defects
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Click to collapse
+1
loooool
Is there a reason why you have to capitalize every single word? It makes your posts hard to read.
Getting the stickers wet is very bad, honestly I think that your chances of getting it RMA'd are pretty slim. You can try replacing the screen if you're handy with that kind of stuff but a new lcd won't be cheap.
Slicktune said:
(Im Going To Post Some pics A Lil Later im @ Work) Well Today Is Day 2 And The Phone Shows An Image But Very Very Dim... Idk If I Messed Up The Sensor... Did I Mention I Put The Hair dryer On High?... Ive Just Seen How The Guys At the Mall That Put The Zagg Protectors they Use Hair Dryers And It Works Fine.. But Yea Its Kinda Dim... i Can Barely See, And For Those Who Have Sensation.. (Im Assuming Everyone.)...Theres 2 White Stickers behind The Phone (the Ones That If You Wet It, It Gets Red) Theres One At The Bottom Right Corner.. And I Think While I Was Putting The Screen Protector I Wet It... Cuz Its Red... Do u Think It'll Mess Up the Warrenty?
Click to expand...
Click to collapse
Yea if u leave the sticker red they wont replace it. And there are ways to change it back to white, I'm not going to tell u how but if u want to know look it up, reason I'm not telling is cuz how do I no u didn't drop it in water. And about the screen y n the hell would u have it on high? U do no that hairdriers get hot right, and heat can F**k things up right. O n next time heat the screen protector up first (and not while on the phone) then apply it to the screen, and rub the air bubbles out.
Sent from my HTC Sensation Z710e using XDA Premium App
Wow epic fail bro
you could try telling the service center that it worked fine for a week but then the screen started bleeding.
mythe said:
Is there a reason why you have to capitalize every single word? It makes your posts hard to read.
Getting the stickers wet is very bad, honestly I think that your chances of getting it RMA'd are pretty slim. You can try replacing the screen if you're handy with that kind of stuff but a new lcd won't be cheap.
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Click to collapse
What If i Pull the Sticker off..? Its Only Like A Dot Big

Atrix 2 Purchase

Hey guys, I was thinking about buying one of these phones second hand.
Can someone tell me where the water damage indicators are?
Are there any special seals or stickers that could void the warranty if broken? (I know HTC covers one of its screws with a small sticker)
Thanks for your help
Bump
162 views and not a single answer to my question
Lol, am I not welcome in this forum?
gtmaster303 said:
Hey guys, I was thinking about buying one of these phones second hand.
Can someone tell me where the water damage indicators are?
Are there any special seals or stickers that could void the warranty if broken? (I know HTC covers one of its screws with a small sticker)
Thanks for your help
Click to expand...
Click to collapse
There will be a small white (if no water damage) 'sticker' on both the battery as well as inside the battery compartment, on the larger sticker that shows the IMEI number...
Apex_Strider said:
There will be a small white (if no water damage) 'sticker' on both the battery as well as inside the battery compartment, on the larger sticker that shows the IMEI number...
Click to expand...
Click to collapse
Any seals or ways to know if it's been tampered with?
I had a non android motorola a few years back and i dropped it in water. That white sticker turned into a pink color. The service center guy also confirmed the color change is due to contact with water.
Sent from my MB865 using xda app-developers app
gtmaster303 said:
Any seals or ways to know if it's been tampered with?
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Click to collapse
No seals, per say, but if the sticker has been removed, it's obvious that is has been so. Also, if an "attempt" to remove the sticker(s), a line of small "x's" will show where the sticker was, a srot of 'tamper evident' sticker...

Looking for replacement parts

I recently dropped my s3 and I have the white one. It scuffed the corner on both the silver middle parts. I've been online looking and Ebay and I cannot seem to find, first the names of those 2 parts, and second, anyone selling them specifically for the white i535 . If anyone can help, id appreciate it. Also, I read somewhere that it is very difficult to do the replacement.. But I have fixed other phones, so is it much different?
Thank you
Sent from my VZW-I535 using xda premium
Good Luck
Your looking for the frame of the phone, even if you can find it the trouble to fix a cosmetic flaw is not worth it. Your looking at having to separate the glass, digitizer and LCD on our phone because the LCD is glued to the frame and the other parts are on top of that. One small slip which is very easy to do this repair and you'll be looking at up to a $225 repair for a whole new LCD setup. The real question is if the phone is working and only the corner is scratched why don't you just put it in a case that covers up the flaw and prevent further damage to the frame?
I guess bc I take such good care of my phone and I am so disappointed I dropped it and didn't have a case on it that looking at that bothers me. What about just replacing the middle frame and not messing w the part u r talking about which I can see now is that very very thin top piece... Yeah.. No thank u to getting near the lcd. Been there, done that. LOL
Thanks
Sent from my VZW-I535 using xda premium

White Residue Under the Back Cover

I bought a used Oneplus One recently and it works and looks great. I suppose my only concern is when I took the back cover off there was some white residue on one side along with a bit on the inside of the cover. I'm not sure if this is just residue from the manufacturing process or something but I thought I'd ask to see if anyone else who had taken the back cover off seen something similar to put my mind at ease. I have checked the water damage indicator in the headphone jack and it was white so I don't think it's water damage at least. Here is a picture
http://i.imgur.com/T7f2Xnp.jpg
Isn't that glue?
Sent from my iPad using Tapatalk
This is a white sticker on one of the screws. If the sticker is damaged, then the warranty on the phone is void. Basically, this sticker is used to decide of the phone is meddled or not.
sui785 said:
Isn't that glue?
Sent from my iPad using Tapatalk
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Click to collapse
I don't think so, when looking at it directly, it looks more like a powdery texture.
Shankar9822 said:
This is a white sticker on one of the screws. If the sticker is damaged, then the warranty on the phone is void. Basically, this sticker is used to decide of the phone is meddled or not.
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Click to collapse
I don't think it's the warranty sticker to be honest considering you can see the white on the bottom right as well. Is it possible it might have been the back cover somehow rubbing against the housing of the phone? I don't think the person I bought it from used a case so perhaps pressure from his hand could have caused something like that. Think it would be alright cleaning it with alcohol?

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