[Q] Check what region my Microsoft Account is locked to? - Windows Phone 7 Q&A, Help & Troubleshooting

It should be the UK, but lots of apps are missing from the marketplace on my new ROM. My phone is set to UK everywhere. Why are these apps gone?
Missing apps are: Britannica, YomoMedia, LinkedIn and WeatherDuck.
Obviously I'm hoping my account is OK.
Thanks

Log in to zune.net and go to My Account. There you'll see country, this will be the location where your account is set to.

Thanks. It turns out that the marketplace was just screwed up last night. Interesting.

at45 said:
It should be the UK ...
Click to expand...
Click to collapse
Occasional I change mine - but need to change on PC and device.

Yup, marketplace and other services are under reconstruction. Microsoft must be in a rush for Xbox, windows phone and windows 8. If you just recently reset your phone you'll notice Zune artist pictures are low res.

Related

[Q] Windows Live account problem

My Focus acts weird when I add the first windows live account.
When I plug in my live account, then
"[email protected]" is added as a live account
(with a random password.)
So the access to market apps is completely blocked
and since the first live account is not deletable I have to hard reset each time.
Is there anyone having same problem? What would be solution?
Thanks in adv.
This is a first
chocoberry said:
My Focus acts weird when I add the first windows live account.
When I plug in my live account, then
"[email protected]" is added as a live account
(with a random password.)
So the access to market apps is completely blocked
and since the first live account is not deletable I have to hard reset each time.
Is there anyone having same problem? What would be solution?
Thanks in adv.
Click to expand...
Click to collapse
"[email protected]" is the sample email you see in the field where you are to enter your own email address that is associated with your main Windows Live account. The password field should be blank, though - no characters at all.
Are you saying that you can setup your Live account fine, and then another account appears afterward that you haven't set up?
wspaw said:
Are you saying that you can setup your Live account fine, and then another account appears afterward that you haven't set up?
Click to expand...
Click to collapse
Yes, I setup my Live account at settings, and random account appears.
Here are some screenshots.
http://yfrog.com/h0a12rjj
http://yfrog.com/h7v5gj
Like this, "[email protected]" is actually added as the primary Windows Live account. On Marketplace the account is also "[email protected]" and I can't change it.
(I know this address should be an example.... but here it is weird.)
By the way, I think I posted this on Focus forum, but I don't know why it ended being in WP7 forum. Although it doesn't matter.
Strange
chocoberry said:
Yes, I setup my Live account at settings, and random account appears.
Here are some screenshots.
http://yfrog.com/h0a12rjj
http://yfrog.com/h7v5gj
Like this, "[email protected]" is actually added as the primary Windows Live account. On Marketplace the account is also "[email protected]" and I can't change it.
(I know this address should be an example.... but here it is weird.)
By the way, I think I posted this on Focus forum, but I don't know why it ended being in WP7 forum. Although it doesn't matter.
Click to expand...
Click to collapse
Very strange, indeed. What did Tech Support say?
anything on this?
Having the same problem on a ATT HD7S.
Got my HD7S from ATT yesterday. Still can't get it to set up correctly. No tutorials for the HD7 (or HD7S) on the ATT web site like the box indicates either.
When ever I try to add a Windows Live account (a primary account using an existing Windows Live ID that is not associated with any other device and not modifying the stupid default ATT demo account) it fails. Yes, all spelling and password is correct. The account address then reads "something[at]example[dot]com" and "Attention required" and the account can not be modified or deleted (I assume this is because it is supposed to be the primary phone account?). ATT support is horrible and was absolutely no help.
Stupid thing also keeps showing a Meet Windows Phone kind of screen saver whenever the phone goes idle. I am hoping this goes away once the primary Windoes Live account is set up.
Searching XDA forums for "something[at]example[dot]com" and "Attention required" was also of no help. What should I be searching for?
Really ATT/Microsoft? Right out of the box this thing is a pain.
Any help?
Stupid thing also keeps showing a Meet Windows Phone kind of screen saver whenever the phone goes idle. I am hoping this goes away once the primary Windoes Live account is set up.
Click to expand...
Click to collapse
It sounds like they sold you a phone intended to be a display model for the store. I'd guess that the Live account setup is actually disabled because of this.
Solved!?
MPerz said:
It sounds like they sold you a phone intended to be a display model for the store. I'd guess that the Live account setup is actually disabled because of this.
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Click to collapse
Yeah, same conclusion I came to after some surfing... (damnit can't post links yet because of my noob status)
(http - answers.microsoft.com/en-us/winphone/forum/wp7-sync/windows-live-account-sync-issues/6a6315a9-0455-4fbe-badf-1c8cc38b69a0)
Here is some more info on what the phone was doing in case someone else encounters this:
Somehow the phone was in "dog food" mode which is some kind of internal MS testing or demo mode. I never saw any kind of getting started wizard when turning on the phone, even after a hard reset (Power On while holding Vol Up/Down) which is what new users are supposed to see.
Instead, after the phone would boot, trying to do anything would result in a "Loading..." screen. After a few miniutes, the phone would automaticallyreboot and have all the ATT software loaded along with a dummy "Me" account ([email protected] or something like that) with fake contacts, messages and email like some kind of demo mode.
Trying to add a new Windows Live account would result in "[email protected]" with "Attention required" below the entry in the account list. Clicking on the corrupted entry would not allow you to change the "[email protected]" address, but you could reenter the password. Entering a password resulted in a Captcha (sp?) verification and password reentry. This always failed though.
Took it back got a new one and I would not let the service people touch it this time (they set it up for me last time). This time, I cracked the seal on the box myself, got the [getting started] wizard option right after boot and everything worked fine right out of the box like it is suppoed to happen.
So... either the phone was fubared, the saleperson messed up the setup (how in the world?) or they gave me a demo model? Like MPerz said, my bet is on the last option. @&#! A whole day wasted.
I hope this helps the next poor bastard this happens to.
FYI, the online ATT tutorial for the HD7S is actually at (http - att.deviceanywhere.com/htchd7s/tutorials). It wasn't accessable through the normal support menus this morning, only via that direct link.
Funny part is... I went to a store instead of ordering it online so I could avoid any problems... Oh the pain!
I would recommend finding a way to submit a complaint to Microsoft regarding this. AT&T's treatment of this platform has been shameful; from being relegated to a back corner ghetto in each store to the snail's pace update roll-outs and now it would seem that their sales reps can't even set the devices up properly. It's especially frustrating in light of CEO De La Vega's comments that if Microsoft wants to sell more units, "I think they just need to make it better." (I can't post links yet, so search for the quote to see it in context.)

[Q] How to add a SECOND Windows Live to the Messaging hub?

Hello my xda friends,
Last night I updated to Mango RTM version. Its all working very good.
I synced my Windows Live account with mail and people.
Also the chat is working good thru the Messaging hub.. But only facebo
ok is showing up..
So my question is: How can I add Windows Live accounts to the chat function?
Thanks alot
EDIT:
Some additional information: I have 2 Windows Live account. One for the marketplace (a fake one). This is also the one I add first in the phone.
This is because Zune then sees my fake account so im able to download apps.
After that I add my 'good' account. The problem is, the people from this account are not showing up in the Messaging hub??!!
Sounds excessively complicated to me. I'd just stick to one Live account (I use the one tied to my Xbox Live account, personally).
jasongw said:
Sounds excessively complicated to me. I'd just stick to one Live account (I use the one tied to my Xbox Live account, personally).
Click to expand...
Click to collapse
Yes I know but as far as I know its the only way to download / install apps from the Marketplace?
I tried a hard reset and entered my normal account first... then the Messaging page IS showing my people BUT as you can guess, I cannot download anything from the marketplace.
So right now its Marketplace VS Messenger....
You can't. The built-in Messenger only uses the primary Live ID. You cannot have it sign-on to multiple Live IDs at once, or use an alternate ID.
It seems to be that the marketplace is already available
At the 23 of august MS finally added the Netherlands to the list!
Finally I can drop my fake account
Thanks for all the answers

[Q] Changing main phone account through the registry?

So.. I used my windows live account for my phone... and for some reason it detected it as if I lived in the USA... So now I can't add my bank card to my account and I can't buy applications.
I created a new account to set my country to Mexico (I already did this in zune.net). The problem now is that I would like to change the main account from my phone so I can buy applications without having to reset my phone.
I have an LG Quantum, so I can access the registry editor using the MFG app.
Anyone knows how to do this?
=)
[HKCU\Software\Microsoft\ActiveSync\Partners\{B2830 118-7BC6-4A74-8C9A-3D8B9CEF88E0}]
"Email"[email protected]
"User"[email protected]
then restart phone
tenhotshot said:
[HKCU\Software\Microsoft\ActiveSync\Partners\{B2830 118-7BC6-4A74-8C9A-3D8B9CEF88E0}]
"Email"[email protected]
"User"[email protected]
then restart phone
Click to expand...
Click to collapse
Thanks a lot man! =)
What is the difference between the email and the user?
Do you know if it is possible to change to use a messenger account for messaging that is different from the main account?
lol ... after actually trying this out... it didn't work and it screwed my accounts xD
it is good I remembered the original value for those fields so maybe I can fix it =)
The fields seem to have an id instead of the email of the account... maybe this would work if I could get the id from my other account :O
Hey, tenhotshot, first, when you do copy/paste, you must provide link to the original post, i.e. http://forum.xda-developers.com/showthread.php?t=1335240
Second, when you trying to answer on question what you have no idea what is the question for, please do not answer. I already told in my post - it's about changing email assigned to the primary Live acount, not a whole account...
renatofontes said:
Anyone knows how to do this?
Click to expand...
Click to collapse
Check my thread http://forum.xda-developers.com/showthread.php?t=1335240 , I just added some important info (and of course tested on my handset - I'm able to use Marketplace, Games and Hotmail with new id!
P.S. Probably we need to add this hack to FAQ...
sensboston said:
Check my thread http://forum.xda-developers.com/showthread.php?t=1335240 , I just added some important info (and of course tested on my handset - I'm able to use Marketplace, Games and Hotmail with new id!
P.S. Probably we need to add this hack to FAQ...
Click to expand...
Click to collapse
Awesome! I'm guessing I have to add the new account to the accounts list first?
And also... Do I have to do those 3 changes, or just the last one?
So.... it didn't work for me... again xD
Now I can't config contacts nor accounts... and I can't access my email...
It really sucks how microsoft restricts your account to only one country... u__u
I'll probably get a cheap used phone to try this kind of things first hehehe =P
Hmm, it's really strange, because I just did it and everything works fine. What phone do you have and how do you change the registry (registry editor, provisioning)?
Also, as I mentioned before, I changed the LiveID user name i.e. email account name, not a whole account (may be it's a reason?). Sorry, I don't know the difference and how it affects on WP7 settings.
First, I've changed email at the first two registry entries and was able to get new email (my old email associated with Live account, was blocked by damn stupid Verizon - after 10 years - still can't believe). Yesterday I found what Marketplace and game hub stop working, and asking for password with old email (LiveID?). So, I found the third entry and now all Live-services working fine, including Zune. It's 100% true.
sensboston said:
Hmm, it's really strange, because I just did it and everything works fine. What phone do you have and how do you change the registry (registry editor, provisioning)?
Also, as I mentioned before, I changed the LiveID user name i.e. email account name, not a whole account (may be it's a reason?). Sorry, I don't know the difference and how it affects on WP7 settings.
First, I've changed email at the first two registry entries and was able to get new email (my old email associated with Live account, was blocked by damn stupid Verizon - after 10 years - still can't believe). Yesterday I found what Marketplace and game hub stop working, and asking for password with old email (LiveID?). So, I found the third entry and now all Live-services working fine, including Zune. It's 100% true.
Click to expand...
Click to collapse
I'm using an LG quantum and I edit the registry through the MFG application (it has a registry editor)
I actually wanted to be able to change my main account because for some reason the account I normally use for messenger is identified as being from the USA, so I can't use it to buy. So I created another account and set it to Mexico (my country) , so now I can buy apps from the market place...
The problem is now I have to re add all my friends to my new messenger account... x___x
So if I could change accounts, I could switch my account whenever I needed to buy something and then change it back to be able to send messages.
=)
For now I think I'll just start adding my contacts to the new account.

Can't download from marketplace. Account indicates I'm a child?

Setting up a new phone for my cousin and she's 20 years old. Anybody know why this message is coming up? I checked her hotmail and her birthday is set as Aug 1991.
Thanks in advance
Sent from my SGH-i917 using XDA Windows Phone 7 App
dtboos said:
Setting up a new phone for my cousin and she's 20 years old. Anybody know why this message is coming up? I checked her hotmail and her birthday is set as Aug 1991.
Thanks in advance
Sent from my SGH-i917 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Has she or you synced any other live services? i.e. Zune or Xbox?
Not syncd to Xbox maybe Zune. I will check that. If she's synced to Zune what would be the cause?
Sent from my SGH-i917 using XDA Windows Phone 7 App
dtboos said:
Not syncd to Xbox maybe Zune. I will check that. If she's synced to Zune what would be the cause?
Sent from my SGH-i917 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
This is a speculation, but somewhere on Microsoft Answers it says re-adding the account helps. Also if you haven't gone through massive changes in the phone, it will be worth to try a hard reset. The during start up skip logging into the live services, let the phone reboot and after a reboot try accessing market, it will ask to log in - at that point enter the live ID etc. This way you would re-add the account for zune, xbox and other live services too.
Also, if her twitter/LinkedIn are linked with windows live ID, and if they have slightly different D.O.B. - it might be a cause. I've had similar issue with XBOX sync but wasn't much of a problem as most games were 16+ and it thought I was 19.
No massive changes. All I've added was her hotmail account. I tried resetting the phone already but will try it again and then reboot > market > login. Not sure what else to do after that besides make her a new account which she doesn't want.
I'll give this a shot and see how it goes.
Thanks drupad2drupad. Got it figured out last night. Signed into her account on zune and it prompted me for her 'parental' email since hers was created when she was 15 or so with her dads help.
Once I did that it set her account straight.
dtboos said:
Thanks drupad2drupad. Got it figured out last night. Signed into her account on zune and it prompted me for her 'parental' email since hers was created when she was 15 or so with her dads help.
Once I did that it set her account straight.
Click to expand...
Click to collapse
That is what I was going to suggest. There is a similar issue on xbox with problems caused by child accounts. I believe that there is a way to promote the child account to an adult one but I don't remember what it was exactly. I'd recommend doing this though to avoid future problems.
Edit: Here are the steps for xbox live
http://support.microsoft.com/kb/945418
According to this it should nag you to promote it
http://support.microsoft.com/kb/952588

[Q] Hard reset: Get back to Tango

[changed topic]:
i did a hard reset of my wp7 device, but how can i get back to tango? device says im up to date, but the os surface is just like a old wp version...
spankx said:
Hey there,
i lost access to my windows live account. Is there any way i can backup my contacts?! Htc Trophy, Wp Tango, no unlock.
thx!
Click to expand...
Click to collapse
You can still find the contacts in your phone, right?
If so then you can use this app for example
http://www.windowsphone.com/en-us/store/app/backup-contacts/e39fae14-46a8-447e-a708-ca31c39d7688
Then if you want you can import them to new windows live account using outlook for example.
Thx..too bad i cant use the marketplace anymore with this account issue
Guess ill have to annoy the ms support then, after that is all about the pen and paper method =//
If you have gmail ,just sync them , and your done!
My contacts dont sync, cause they were stored as ms contact type..
Changed topic.
What version of OS do you now have after reset? Tango ver is 8773 or 8779.
If you have a lower version then try to force the update through Zune by disconnecting your lan cable as it attempts to check for updates etc.
your a little bit too vague here
what did you have, device and version, what went wrong for your to do a hard reset, what do you have, now (version) and finally what is it you want
your mention tango but the chat seems to be more about live syncing issues so its a little unclear
can you elaborate a bit?

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