Setting up a new phone for my cousin and she's 20 years old. Anybody know why this message is coming up? I checked her hotmail and her birthday is set as Aug 1991.
Thanks in advance
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dtboos said:
Setting up a new phone for my cousin and she's 20 years old. Anybody know why this message is coming up? I checked her hotmail and her birthday is set as Aug 1991.
Thanks in advance
Sent from my SGH-i917 using XDA Windows Phone 7 App
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Has she or you synced any other live services? i.e. Zune or Xbox?
Not syncd to Xbox maybe Zune. I will check that. If she's synced to Zune what would be the cause?
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dtboos said:
Not syncd to Xbox maybe Zune. I will check that. If she's synced to Zune what would be the cause?
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This is a speculation, but somewhere on Microsoft Answers it says re-adding the account helps. Also if you haven't gone through massive changes in the phone, it will be worth to try a hard reset. The during start up skip logging into the live services, let the phone reboot and after a reboot try accessing market, it will ask to log in - at that point enter the live ID etc. This way you would re-add the account for zune, xbox and other live services too.
Also, if her twitter/LinkedIn are linked with windows live ID, and if they have slightly different D.O.B. - it might be a cause. I've had similar issue with XBOX sync but wasn't much of a problem as most games were 16+ and it thought I was 19.
No massive changes. All I've added was her hotmail account. I tried resetting the phone already but will try it again and then reboot > market > login. Not sure what else to do after that besides make her a new account which she doesn't want.
I'll give this a shot and see how it goes.
Thanks drupad2drupad. Got it figured out last night. Signed into her account on zune and it prompted me for her 'parental' email since hers was created when she was 15 or so with her dads help.
Once I did that it set her account straight.
dtboos said:
Thanks drupad2drupad. Got it figured out last night. Signed into her account on zune and it prompted me for her 'parental' email since hers was created when she was 15 or so with her dads help.
Once I did that it set her account straight.
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That is what I was going to suggest. There is a similar issue on xbox with problems caused by child accounts. I believe that there is a way to promote the child account to an adult one but I don't remember what it was exactly. I'd recommend doing this though to avoid future problems.
Edit: Here are the steps for xbox live
http://support.microsoft.com/kb/945418
According to this it should nag you to promote it
http://support.microsoft.com/kb/952588
Related
Hi,
When I first got my phone a month ago and not knowing what I was doing, when prompted to log into a Gmail account, I set things up with my tertiary/third-most-used account. Little did I know the consequences. When I decided I wanted to now set the phone up with my primary account, I discovered that the only way to do so was with a hard reset!
Well, after going through that process and now wanting to download and install several dozen Market apps that I previously had installed (several of which I'd paid for), I logged into Market, only to find a message saying "No downloads from Android Market."
I assume that Market doesn't recognize my new Gmail address as belonging to the same person as the one I was using previously (even after I added it). Is there a way that I can associate the two accounts for Market so that I can get my apps back?
Thanks!
This might be a dumb question and a little too late, but is there a reason you NEED the phone set up with your most used account? If I'm not mistaken, it ought to be painfully easy to set the phone up with a second google account for things like gmail and calendar and such. You might even be able to get contact sync from a second google account, with apps and such just syncing from the old account that you already used for that purpose.
I'd have at least given that a try before doing a full wipe, but you might have reasons I haven't thought of yet.
Not a dumb question at all. In fact, I'm the one feeling pretty dumb right now, for jumping the gun like I did. I did have a couple of other reasons, but I'm beginning to see that it wasn't as
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(Well, that wasn't ready to go....)
...worth the cost. The other problem now is that I'm deluged by mail from my primary Gmail account. It also goes to my ISP account, where I can read it much more efficiently.
I can see another hard reset in my near future. :-(
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I can tell you from experience (I've flashed a few roms...) that a hard reset isn't nearly as hard when you're syncing to the google account that has all your contacts and apps attached to it...
Silas, you lost me. What do you mean that it isn't as hard? Because you don't lose as much data? Are you talking about doing a hard reset without switching accounts like I did?
Would I be better to reset again (not a big deal at this point) and go back to the way it was, or not? Would I get my apps back (I hope)?
FWIW, I use my Gmail accounts only to collect and back up my email accounts, and for quick searches. I thought I might start using Google Calendar, though, and thought it might be better to use the one in my main Gmail account. Possibly I could sync the same calendar to both accounts,though -- could I?
And finally, is there any way at all to get my paid apps back with my current setup?
Thanks, everyone.
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This might help you. Go into gmail and click the account address in the upper right corner. At the bottom is an option for adding an account. You should be able to let you apps back after adding that other account back. Hope it helps. If not, at least I tried.
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Well, I thought I had replied a couple of hours ago, and here's my message, still waiting to post. Sigh....
Thank you, ZeroRilix. Unfortunately, no dice.
When I did that, there were already three accounts there. After hard resetting and setting up my primary Gmail account, I had also set up my other two Gmail account in Accounts & sync in Settings. However, when I viewed them as you suggested, it said that neither of them had been synced. So I made sure that Contacts, Calendar, and Mail were synced for all three accounts. When I went into Market and viewed My Apps, all I saw were still the few I had downloaded since the hard reset.
Thanks, though....
No prob. Everything you've already tried should've worked. I might suggest contacting Android Market and letting them know what's going on. I have included the link to the appropriate form to fill out. Sorry your still having issues, and maybe they can help you further. If you get the issue resolved, post back here so users who might run into this same issue cam fix it. Good luck!
http://market.android.com/support/bin/request.py?contact_type=market_phone
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ZeroRilix said:
http://market.android.com/support/bin/request.py?contact_type=market_phone
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Click to collapse
I thought for sure I'd replied to this, but I can't see my response anywhere. Don't know why I'm having such trouble posting.
Thanks very much for this. I sent a support request yesterday and will let you know what they say. Unfortunately, it's Saturday, and I assume nobody's there to answer. Why do things always go wrong on the weekend?
Hi,
Here's my latest update. Not wanting to wait till Monday or later for a reply from Market Support, I decided to try posting my question to the Android forum at androidforums.com. I got a couple of helpful responses and I'm back in business. Here's the thread for anyone interested:
http://androidforums.com/android-applications/335710-how-can-i-recover-my-market-apps.html OR
goo.gl/FhiLP
The short version is that I started over the way I had initially and all my apps downloaded automatically!
Thanks again for the help.
Hi all, I've updated to Mango and ever since then my Google contacts list has failed to sync ("there was a problem syncing, please try again later error 8004010f"). This is with a Google account tied to another email address not an @gmail.com address. If I put in an incorrect password or incorrect server details I get different errors so it seems as if I'm at least getting the details correct. I've tried all the steps I could find (mainly a useless KB article) so I'm wondering whether it's a Mango thing. Or possibly a Google+ thing?? (No I'm not on it.) Either way I foolishly unchecked the 'sync contacts' box so i now dont have any contacts
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shinygerbil said:
Hi all, I've updated to Mango and ever since then my Google contacts list has failed to sync ("there was a problem syncing, please try again later error 8004010f"). This is with a Google account tied to another email address not an @gmail.com address. If I put in an incorrect password or incorrect server details I get different errors so it seems as if I'm at least getting the details correct. I've tried all the steps I could find (mainly a useless KB article) so I'm wondering whether it's a Mango thing. Or possibly a Google+ thing?? (No I'm not on it.) Either way I foolishly unchecked the 'sync contacts' box so i now dont have any contacts
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My google account sync perfectly with mango in my trophy...so must be something in your phone...Maybe the tied account has to do something with it
I figured it wasn't a common problem or I wouldnt be the only person complaining about this
Well, some more testing, I have tried deleting the account from my wp7 and adding it again - still the same error msg.
Bizarrely, though my Google contacts don't show up in my people hub, if I go to the hub and search for a contact and then hit "search Google directory" the contact will appear.
Also, checking my Google dashboard under Google Sync shows a "last sync: 8:25pm" or whenever the last time I tried to sync was. So I'm fairly certain this is an issue with my particular phone...Maybe it's time to hit the Microsoft support forums!
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I think I know what's up
So I woke up this morning and the google sync button required attention. So I clicked on it and synced and well.. my contacts disappeared. Now I was perplexed by this. I erased and re introduced my account information. And nothing... so I went ahead and went to the Gmail webclient and somehow my contacts had been deleted. Google now has a function where you can restore your contacts. And I was able to sync again... Lets see how long this lasts. Let me know if you are able to fix your issue
Jose Moreno
I'm having the same issue on my Arrive. Can't sync and foolishly tried to delete and reconnect now all my contacts are gone. Did you figure out anything?
Actually, its not the exact same issue as I reread your problem as I am trying to sync directly with a gmail account, however, I am having the same results and same error.
Ah yes. I should've updated this. I never found a fix...but what I did do was add Gmail and Calendar to my google account. Then it synced fine. Not ideal as I never use Gmail but meh. Sorry I haven't got anything better!
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Has anyone been able to get their twitter and linkedin contacts to show up?
I understand it might take awhile to sync between windows live, but it's been hours. In addition, I can get linkedin and twitter updates to show up in my what's new feed in the people hub, but only if I unselect the "only show posts from people visible in my contact list" option, which make the feed very cluttered.
jmerrey said:
Has anyone been able to get their twitter and linkedin contacts to show up?
I understand it might take awhile to sync between windows live, but it's been hours. In addition, I can get linkedin and twitter updates to show up in my what's new feed in the people hub, but only if I unselect the "only show posts from people visible in my contact list" option, which make the feed very cluttered.
Click to expand...
Click to collapse
im in the same situation
that makes me feel better, probably just going to be more time for everything to populate
No contacts either
Same situation...its been 4 hours now and no contacts. News feeds work (if you turn of the settings to allow ones without contacts)
Maybe this is a diference between the RTM and 7712 ?
Mine stills says "Setting up your account", been that way for hours.
same here
Same here no help
jmerrey said:
Has anyone been able to get their twitter and linkedin contacts to show up?
I understand it might take awhile to sync between windows live, but it's been hours. In addition, I can get linkedin and twitter updates to show up in my what's new feed in the people hub, but only if I unselect the "only show posts from people visible in my contact list" option, which make the feed very cluttered.
Click to expand...
Click to collapse
Most likely wont work til RTM dosnt seem to be in this build.. BTW thanks for the plug on wpcentral dont want you to think i have forgot about ww updates I am currently working on a big one plus one for mango I had to get some other development out of the way... new weather update will have bug fixes changed layout several tile layouts and a sports weather function.. comming in about a week...
Twitter is working just fine for me now. Took a while for my Twitter contacts to appear though, longer than 4 hours. Now it works just fine.
It is working for me, but I haven't been able to figure out the exact parameters for it working..
rruffman said:
Most likely wont work til RTM dosnt seem to be in this build.. BTW thanks for the plug on wpcentral dont want you to think i have forgot about ww updates I am currently working on a big one plus one for mango I had to get some other development out of the way... new weather update will have bug fixes changed layout several tile layouts and a sports weather function.. comming in about a week...
Click to expand...
Click to collapse
great news on world weather!
removing my twitter account and re adding it worked for me
edit:
sorry i made a mistake, its not working
revrak said:
removing my twitter account and re adding it worked for me
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I'm finding I have to do that for every new bunch of people that I follow.
Hopefully this is a bug in 7712 and will be fixed in the RTM build.
My LinkedIn is connected in the accounts setup, but I can't see any of my contacts in People :/
Is it btw possible to add an other live account and use that one for messaging??
I did this and can't see any of my contacts at the messaging hub :/
Twitter is working fine for me
Took about 5 minutes to set up the account and sync.
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chattyuk said:
Twitter is working fine for me
Took about 5 minutes to set up the account and sync.
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so your twitter contacts are appearing with your other contacts in the people hub?
No luck for me getting my twitter contacts to show, Im on AT&T with a Samsung Focus. Ive done about everything I can think of to make it work, no go.
I'm starting to think this might be another of the gaps between our release and the rtm release. It's been around 18 hours since I put my linkedin and twitter account info in the phone, and still no contact integration. I can get it to show in my what's new in the people hub, but without the contact integration, that feed is hopelessly cluttered.
I updated my Focus to 7712 yesterday.
Like some of you, Twitter still shows: "Setting up your account" - and it's been more than 12 hours.
I too, can see Twitter feeds, and can reply and post, put they do not appear on the People Hub.
I'm seeing that others say they are using a Focus; so, I wonder... is this something happening only to us using it?
I am using a Focus v1.3, and I have a 16GB SD on it which has worked flawlessly. Also, my device is developer unlocked through AppHub / Dreamspark.
Also, I updated to 7712 without changing the Zune client; that is, I had version 4.8 from when I installed the 7661 update, and when I plugged in the phone it downloaded 7712 and updated without a problem.
I hope this helps to sort out the issue.
definitely not a focus-only problem.
omnia 7 here, and i'm experiencing the same.
yea my zune software version is 4.8.2098.0 as well, as i didn't think there's a new one and the update went through anyway.
Hello my xda friends,
Last night I updated to Mango RTM version. Its all working very good.
I synced my Windows Live account with mail and people.
Also the chat is working good thru the Messaging hub.. But only facebo
ok is showing up..
So my question is: How can I add Windows Live accounts to the chat function?
Thanks alot
EDIT:
Some additional information: I have 2 Windows Live account. One for the marketplace (a fake one). This is also the one I add first in the phone.
This is because Zune then sees my fake account so im able to download apps.
After that I add my 'good' account. The problem is, the people from this account are not showing up in the Messaging hub??!!
Sounds excessively complicated to me. I'd just stick to one Live account (I use the one tied to my Xbox Live account, personally).
jasongw said:
Sounds excessively complicated to me. I'd just stick to one Live account (I use the one tied to my Xbox Live account, personally).
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Yes I know but as far as I know its the only way to download / install apps from the Marketplace?
I tried a hard reset and entered my normal account first... then the Messaging page IS showing my people BUT as you can guess, I cannot download anything from the marketplace.
So right now its Marketplace VS Messenger....
You can't. The built-in Messenger only uses the primary Live ID. You cannot have it sign-on to multiple Live IDs at once, or use an alternate ID.
It seems to be that the marketplace is already available
At the 23 of august MS finally added the Netherlands to the list!
Finally I can drop my fake account
Thanks for all the answers
It should be the UK, but lots of apps are missing from the marketplace on my new ROM. My phone is set to UK everywhere. Why are these apps gone?
Missing apps are: Britannica, YomoMedia, LinkedIn and WeatherDuck.
Obviously I'm hoping my account is OK.
Thanks
Log in to zune.net and go to My Account. There you'll see country, this will be the location where your account is set to.
Thanks. It turns out that the marketplace was just screwed up last night. Interesting.
at45 said:
It should be the UK ...
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Occasional I change mine - but need to change on PC and device.
Yup, marketplace and other services are under reconstruction. Microsoft must be in a rush for Xbox, windows phone and windows 8. If you just recently reset your phone you'll notice Zune artist pictures are low res.