My Focus acts weird when I add the first windows live account.
When I plug in my live account, then
"[email protected]" is added as a live account
(with a random password.)
So the access to market apps is completely blocked
and since the first live account is not deletable I have to hard reset each time.
Is there anyone having same problem? What would be solution?
Thanks in adv.
This is a first
chocoberry said:
My Focus acts weird when I add the first windows live account.
When I plug in my live account, then
"[email protected]" is added as a live account
(with a random password.)
So the access to market apps is completely blocked
and since the first live account is not deletable I have to hard reset each time.
Is there anyone having same problem? What would be solution?
Thanks in adv.
Click to expand...
Click to collapse
"[email protected]" is the sample email you see in the field where you are to enter your own email address that is associated with your main Windows Live account. The password field should be blank, though - no characters at all.
Are you saying that you can setup your Live account fine, and then another account appears afterward that you haven't set up?
wspaw said:
Are you saying that you can setup your Live account fine, and then another account appears afterward that you haven't set up?
Click to expand...
Click to collapse
Yes, I setup my Live account at settings, and random account appears.
Here are some screenshots.
http://yfrog.com/h0a12rjj
http://yfrog.com/h7v5gj
Like this, "[email protected]" is actually added as the primary Windows Live account. On Marketplace the account is also "[email protected]" and I can't change it.
(I know this address should be an example.... but here it is weird.)
By the way, I think I posted this on Focus forum, but I don't know why it ended being in WP7 forum. Although it doesn't matter.
Strange
chocoberry said:
Yes, I setup my Live account at settings, and random account appears.
Here are some screenshots.
http://yfrog.com/h0a12rjj
http://yfrog.com/h7v5gj
Like this, "[email protected]" is actually added as the primary Windows Live account. On Marketplace the account is also "[email protected]" and I can't change it.
(I know this address should be an example.... but here it is weird.)
By the way, I think I posted this on Focus forum, but I don't know why it ended being in WP7 forum. Although it doesn't matter.
Click to expand...
Click to collapse
Very strange, indeed. What did Tech Support say?
anything on this?
Having the same problem on a ATT HD7S.
Got my HD7S from ATT yesterday. Still can't get it to set up correctly. No tutorials for the HD7 (or HD7S) on the ATT web site like the box indicates either.
When ever I try to add a Windows Live account (a primary account using an existing Windows Live ID that is not associated with any other device and not modifying the stupid default ATT demo account) it fails. Yes, all spelling and password is correct. The account address then reads "something[at]example[dot]com" and "Attention required" and the account can not be modified or deleted (I assume this is because it is supposed to be the primary phone account?). ATT support is horrible and was absolutely no help.
Stupid thing also keeps showing a Meet Windows Phone kind of screen saver whenever the phone goes idle. I am hoping this goes away once the primary Windoes Live account is set up.
Searching XDA forums for "something[at]example[dot]com" and "Attention required" was also of no help. What should I be searching for?
Really ATT/Microsoft? Right out of the box this thing is a pain.
Any help?
Stupid thing also keeps showing a Meet Windows Phone kind of screen saver whenever the phone goes idle. I am hoping this goes away once the primary Windoes Live account is set up.
Click to expand...
Click to collapse
It sounds like they sold you a phone intended to be a display model for the store. I'd guess that the Live account setup is actually disabled because of this.
Solved!?
MPerz said:
It sounds like they sold you a phone intended to be a display model for the store. I'd guess that the Live account setup is actually disabled because of this.
Click to expand...
Click to collapse
Yeah, same conclusion I came to after some surfing... (damnit can't post links yet because of my noob status)
(http - answers.microsoft.com/en-us/winphone/forum/wp7-sync/windows-live-account-sync-issues/6a6315a9-0455-4fbe-badf-1c8cc38b69a0)
Here is some more info on what the phone was doing in case someone else encounters this:
Somehow the phone was in "dog food" mode which is some kind of internal MS testing or demo mode. I never saw any kind of getting started wizard when turning on the phone, even after a hard reset (Power On while holding Vol Up/Down) which is what new users are supposed to see.
Instead, after the phone would boot, trying to do anything would result in a "Loading..." screen. After a few miniutes, the phone would automaticallyreboot and have all the ATT software loaded along with a dummy "Me" account ([email protected] or something like that) with fake contacts, messages and email like some kind of demo mode.
Trying to add a new Windows Live account would result in "[email protected]" with "Attention required" below the entry in the account list. Clicking on the corrupted entry would not allow you to change the "[email protected]" address, but you could reenter the password. Entering a password resulted in a Captcha (sp?) verification and password reentry. This always failed though.
Took it back got a new one and I would not let the service people touch it this time (they set it up for me last time). This time, I cracked the seal on the box myself, got the [getting started] wizard option right after boot and everything worked fine right out of the box like it is suppoed to happen.
So... either the phone was fubared, the saleperson messed up the setup (how in the world?) or they gave me a demo model? Like MPerz said, my bet is on the last option. @&#! A whole day wasted.
I hope this helps the next poor bastard this happens to.
FYI, the online ATT tutorial for the HD7S is actually at (http - att.deviceanywhere.com/htchd7s/tutorials). It wasn't accessable through the normal support menus this morning, only via that direct link.
Funny part is... I went to a store instead of ordering it online so I could avoid any problems... Oh the pain!
I would recommend finding a way to submit a complaint to Microsoft regarding this. AT&T's treatment of this platform has been shameful; from being relegated to a back corner ghetto in each store to the snail's pace update roll-outs and now it would seem that their sales reps can't even set the devices up properly. It's especially frustrating in light of CEO De La Vega's comments that if Microsoft wants to sell more units, "I think they just need to make it better." (I can't post links yet, so search for the quote to see it in context.)
Related
Anyone know where the Device Type is kept for HTC's Exchange stuff?
Currently it sends my device over to the Active Exchange network as "HTCHero" I'd prefer if it did not do this. I'd like it to present itself as a more secure device like... 'iPhone'
Right now I'm using TouchDown Pro and it will do this for me... and for the most part I like touchdown except that it's horribly ugly. I'd like the ability to use the phone's exchange integration again if I felt like going back.
Not sure if your Hero is rooted yet, but if it is, someone could probably baksmali/smali the .apk and change the activesync device string it returns.
I can't get mine to even link up with my gmail account.
You know what you are suppose to put when it asks you for the domain and server info?
With out starting a new thread here, and on the topic of exchage. Does anyone know how to remove an email from the device and not the server?? My blackberry gave me the option. Maybe a "Download a Copy" setting?
I have this posted in 3 other forums and no one is responding.
After two weeks with my Focus, I'm obviously loving it. Upgrading from the Tilt has brought new meaning to my life.
Anyway, I've had enough little problems come up that I thought I'd try and get some questions answered by those smarter than I!
Integrated Facebook: Ever since the first day, I've been having issues with my Facebook account. Specifically, under Settings>email & accounts, the Facebook account says "Attention Required." Clicking on the account brings up an error popup that says "Not updated/We're having a problem connecting. Try again later./Last tried 8 hours ago/Error code: 83CF3104." Previously it gave error code "85FB5300." Here's a useless thread I started at MS Answers: http://social.answers.microsoft.com...266a6d0/#53db5744-b48c-4af8-bad5-9fe0fe95f61c It does manage to update FB from time to time, but it's wildly inconsistent.
This isn't that big a deal, but when I go to Facebook.com and login using IE on the phone, I get the "pocket version" which doesn't have any content. "Mobile version" shows up as a link on the page, but nothing is clickable. No biggie since I have the app and integration, just annoying.
IHeartRadio seems to lockup every time I use it. When I navigate away from it and then want to go back, it tries to start, shows the logo, then backs out.
My second most unstable app is Marketplace itself! It behaves exactly the same as above.
Any suggestions would be great! Thanks!
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
do you have ssl enabled in facebook settings? if so, try disabling it.
The Gate Keeper said:
do you have ssl enabled in facebook settings? if so, try disabling it.
Click to expand...
Click to collapse
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
drokkon said:
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
Click to expand...
Click to collapse
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
emigrating said:
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
Click to expand...
Click to collapse
Yup! That's what I've heard, and what I don't get. I wonder if my company's implementation is messed up.
drokkon said:
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
Click to expand...
Click to collapse
No... if you have the SSL option enabled on your Facebook account, not on your phone, the people hub will not update.
Seems to be an issue with the Focus as other WP7 users have not seen this issue,
I've looked every where I can in the phone and cannot see where the settings are that control the Facebook feed.
Log into Facebook via your web browser and disable the SSL setting under your security options.
For anyone still suffering this problem, I found a solution:
SOLUTION (from http://answers.microsoft.com/en-us/...83cf0108/4c4c7887-2b8b-4a83-b816-bf26e265fe17)
I went through my People Hub, opening every contact that had no picture to see what account they were in. Most of them were contacts from my Live account, but ONE was a Facebook contact. (Per the thread above, Facebook connection problems can be caused by a friends' corrupt profile picture.) I went to her profile online (where the picture showed up fine) and unfriended her. I had to wait several hours for her to disappear from my People Hub, but once she did I immediately went to Settings>Email & Accounts and, for the first time ever, saw the Facebook account with no error message!
As I said, I have been suffering this error message since day 1, although I've seen at least 4 distinct error codes (85FB4400, 85FB5300, 83CF3104, 83CF0108). I tried deleting and restoring the Facebook account, deleting and restoring the Facebook app, changing my Facebook password, logging out of Facebook on my PC, all to no avail. I never performed a factory reset, because I've installed all of my apps from the Marketplace (not Zune), and was not eager to hunt them all down again (please tell me this is another WP7 bug that is being fixed).
Hope this helps others! I've refreinded her and she's changed her profile pic in the last few weeks, so I'll keep my fingers crossed.
I had the problem with facebook too a few months back. Turned out to be one profile picture that appeared as a red x. Unfriended and the error went away for me too.
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
drokkon said:
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
Click to expand...
Click to collapse
I was fortunate in that i didn't really care for the guy who i deleted
Hi guys, just had a quick question. I've done my searching on both Google and XDA and I'm posting this thread as a last resort.
I'm on build 7720 and I can't seem to figure out how to set up the integrated messenger. When I slide over to the "online" section in messaging it says there is no one online when clearly I have a few people online. How do I get my contacts to show up in the "online" section?
P.S. It's been like this on all 3 builds of Mango for me.
Thanks for any input guys!
Nissan350 said:
Hi guys, just had a quick question. I've done my searching on both Google and XDA and I'm posting this thread as a last resort.
I'm on build 7720 and I can't seem to figure out how to set up the integrated messenger. When I slide over to the "online" section in messaging it says there is no one online when clearly I have a few people online. How do I get my contacts to show up in the "online" section?
P.S. It's been like this on all 3 builds of Mango for me.
Thanks for any input guys!
Click to expand...
Click to collapse
1) First question is, have you put yourself online in the status menu?
- Pull up the action bar, tap the status button, then tap 'online'. This will actually connect you and show you as online.
If you are online, then:
2) Do you have the right Windows Live ID sync'd?
- The integrated messenger app will only connect to the PRIMARY Windows Live ID. So you need to make sure that the Live ID you have set up with your phone initially (the one set as your main) is also the one you use for your Windows Live Messenger contacts.
If you have the right Windows Live ID, then:
3) Try adding a new contact and seeing if that contact appears on the phone.
- Add a new contact, preferably one not on your contact list currently, to see if the person shows up on your phone. Sometimes, it may simply be a sync'ing or provisioning error on Windows Live's end, and it may not be your phone. If this helps, you may have to remove your previous contacts and re-add them to allow Windows Live to provision them properly for your phone.
Then, if you are having issues with your Facebook contacts as well:
4) Contrary to popular belief, your Facebook contacts (or Twitter/LinkedIn contacts) not appearing is not a Windows Phone bug. Its simply a server side error with Windows Live and Facebook. Both of them need to sync up with your Windows Live ID, and sometimes that takes a while (from a couple hours to a couple days). In some cases, it doesn't happen at all, and a hard reset may be necessary to give Windows Live and Facebook a wake up call, but even this does not always work.
If all else fails:
5) Then unfortunately we can't be sure why its not working. Microsoft does not provide support for beta software so we probably won't see any real solutions until Mango is finally released and other people start reporting this issue. So you may be out of luck. Try a different Windows Live ID to see if that works, check to make sure your contacts haven't blocked you (or you blocked them). Or just wait it out and see if the Windows Live servers resolve it in time.
Hope it gets fixed for you. It has worked flawlessly for me ever since the first beta (though it did take a couple of hours for my contacts to show up initially), so its certainly not a Windows Phone issue.
Is those ppl tht is online, shows up in ur address book?
Sent from my LG Optimus 7
prjkthack said:
1, 2, 3, 4, 5
Hope it gets fixed for you. It has worked flawlessly for me ever since the first beta (though it did take a couple of hours for my contacts to show up initially), so its certainly not a Windows Phone issue.
Click to expand...
Click to collapse
thank you for this useful, very extensive post.
cheers
prjkthack said:
1) First question is, have you put yourself online in the status menu?
- Pull up the action bar, tap the status button, then tap 'online'. This will actually connect you and show you as online.
If you are online, then:
2) Do you have the right Windows Live ID sync'd?
- The integrated messenger app will only connect to the PRIMARY Windows Live ID. So you need to make sure that the Live ID you have set up with your phone initially (the one set as your main) is also the one you use for your Windows Live Messenger contacts.
If you have the right Windows Live ID, then:
3) Try adding a new contact and seeing if that contact appears on the phone.
- Add a new contact, preferably one not on your contact list currently, to see if the person shows up on your phone. Sometimes, it may simply be a sync'ing or provisioning error on Windows Live's end, and it may not be your phone. If this helps, you may have to remove your previous contacts and re-add them to allow Windows Live to provision them properly for your phone.
Then, if you are having issues with your Facebook contacts as well:
4) Contrary to popular belief, your Facebook contacts (or Twitter/LinkedIn contacts) not appearing is not a Windows Phone bug. Its simply a server side error with Windows Live and Facebook. Both of them need to sync up with your Windows Live ID, and sometimes that takes a while (from a couple hours to a couple days). In some cases, it doesn't happen at all, and a hard reset may be necessary to give Windows Live and Facebook a wake up call, but even this does not always work.
If all else fails:
5) Then unfortunately we can't be sure why its not working. Microsoft does not provide support for beta software so we probably won't see any real solutions until Mango is finally released and other people start reporting this issue. So you may be out of luck. Try a different Windows Live ID to see if that works, check to make sure your contacts haven't blocked you (or you blocked them). Or just wait it out and see if the Windows Live servers resolve it in time.
Hope it gets fixed for you. It has worked flawlessly for me ever since the first beta (though it did take a couple of hours for my contacts to show up initially), so its certainly not a Windows Phone issue.
Click to expand...
Click to collapse
Thanks for going in depth with this! It worked after I signed out of messenger and signed back in. I'm guessing it had to reconnect for some reason.
Thanks again!
Only works on wifi
Hi,
I have a different problem... for some reason I can only connect to the messenger service when I am on a wifi network? It won't work over the cellular network even with a hsdpa connection? It just says "Can't connect to chat".
Anybody else have this problem?
I'm using a Dell Venue Pro Build 7720 on Vodafone UK.
are you using it on a work network? maybe they are blocking IM.
I use it on wifi...
sometimes i have problems from live (on the phone) to my office's Lync server.. but that might just have been in the beta.
Working
I figured it out last night and yes your right, it was the network blocking it. I turned off content control with Vodafone and now it works.
I added the GMail account through Google option (haven't tried the POP and IMAP).
It syncs fine, but it doesn't do a server search. Whenever I try it, it returns an error saying that it can't connect to the network.
Anyone knows how to fix it?
P.S. And how come there is not even an option to do server search for Hotmail?
Additional data:
- I'm using Samsung Focus with Mango
- device is unlocked, but branded to AT&T (not sure if it has anything to do with Gmail)
- tried both on 3G and WiFi
Thanks!
dangub said:
I added the GMail account through Google option (haven't tried the POP and IMAP).
It syncs fine, but it doesn't do a server search. Whenever I try it, it returns an error saying that it can't connect to the network.
Anyone knows how to fix it?
P.S. And how come there is not even an option to do server search for Hotmail?
Additional data:
- I'm using Samsung Focus with Mango
- device is unlocked, but branded to AT&T (not sure if it has anything to do with Gmail)
- tried both on 3G and WiFi
Thanks!
Click to expand...
Click to collapse
I have the same problem. It was present in 7712 and still is in the retail release of 7720. I also have a Samsung Focus, but I doubt that is the cause. I'm considering deleting the Google account from the phone and adding it back, but I hate to have to relink all of the contacts whose names are different from Facebook. Considering how Google has blocked non-primary calendars for Windows Phone and their event/invitation implementation is somewhat broken with Windows Phone, it wouldn't surprise me to learn that server search is also a broken feature, whether intentional or not. Has anyone had any success re-creating the Google account on the phone?
i've noticed the same problem! I hope this is just an issue of me just setting up my account wrong
steve10 said:
Has anyone had any success re-creating the Google account on the phone?
Click to expand...
Click to collapse
That was the first thing that I tried. No success
I also have this issue.. I have not heard anyone had any success...
same issue. . . -.- Hope MS will fix it
It´s Google´s problem, not Microsoft´s
same .... earger for a hotfixxxxx!!!! pls
I know
Sent from my PG86100 using xda premium
this is seriously annoying
I guess gmail wants us to go android, but I won't. I'm going to add another email account and suffer through. Fortunately for me I don't have a lot of important contacts with gmail.
I reported this to Microsoft a few weeks ago, and they are aware of the issue. I'm thinking it must be on Google's side. When labels come to Hotmail, I may just switch over entirely.
So.. I used my windows live account for my phone... and for some reason it detected it as if I lived in the USA... So now I can't add my bank card to my account and I can't buy applications.
I created a new account to set my country to Mexico (I already did this in zune.net). The problem now is that I would like to change the main account from my phone so I can buy applications without having to reset my phone.
I have an LG Quantum, so I can access the registry editor using the MFG app.
Anyone knows how to do this?
=)
[HKCU\Software\Microsoft\ActiveSync\Partners\{B2830 118-7BC6-4A74-8C9A-3D8B9CEF88E0}]
"Email"[email protected]
"User"[email protected]
then restart phone
tenhotshot said:
[HKCU\Software\Microsoft\ActiveSync\Partners\{B2830 118-7BC6-4A74-8C9A-3D8B9CEF88E0}]
"Email"[email protected]
"User"[email protected]
then restart phone
Click to expand...
Click to collapse
Thanks a lot man! =)
What is the difference between the email and the user?
Do you know if it is possible to change to use a messenger account for messaging that is different from the main account?
lol ... after actually trying this out... it didn't work and it screwed my accounts xD
it is good I remembered the original value for those fields so maybe I can fix it =)
The fields seem to have an id instead of the email of the account... maybe this would work if I could get the id from my other account :O
Hey, tenhotshot, first, when you do copy/paste, you must provide link to the original post, i.e. http://forum.xda-developers.com/showthread.php?t=1335240
Second, when you trying to answer on question what you have no idea what is the question for, please do not answer. I already told in my post - it's about changing email assigned to the primary Live acount, not a whole account...
renatofontes said:
Anyone knows how to do this?
Click to expand...
Click to collapse
Check my thread http://forum.xda-developers.com/showthread.php?t=1335240 , I just added some important info (and of course tested on my handset - I'm able to use Marketplace, Games and Hotmail with new id!
P.S. Probably we need to add this hack to FAQ...
sensboston said:
Check my thread http://forum.xda-developers.com/showthread.php?t=1335240 , I just added some important info (and of course tested on my handset - I'm able to use Marketplace, Games and Hotmail with new id!
P.S. Probably we need to add this hack to FAQ...
Click to expand...
Click to collapse
Awesome! I'm guessing I have to add the new account to the accounts list first?
And also... Do I have to do those 3 changes, or just the last one?
So.... it didn't work for me... again xD
Now I can't config contacts nor accounts... and I can't access my email...
It really sucks how microsoft restricts your account to only one country... u__u
I'll probably get a cheap used phone to try this kind of things first hehehe =P
Hmm, it's really strange, because I just did it and everything works fine. What phone do you have and how do you change the registry (registry editor, provisioning)?
Also, as I mentioned before, I changed the LiveID user name i.e. email account name, not a whole account (may be it's a reason?). Sorry, I don't know the difference and how it affects on WP7 settings.
First, I've changed email at the first two registry entries and was able to get new email (my old email associated with Live account, was blocked by damn stupid Verizon - after 10 years - still can't believe). Yesterday I found what Marketplace and game hub stop working, and asking for password with old email (LiveID?). So, I found the third entry and now all Live-services working fine, including Zune. It's 100% true.
sensboston said:
Hmm, it's really strange, because I just did it and everything works fine. What phone do you have and how do you change the registry (registry editor, provisioning)?
Also, as I mentioned before, I changed the LiveID user name i.e. email account name, not a whole account (may be it's a reason?). Sorry, I don't know the difference and how it affects on WP7 settings.
First, I've changed email at the first two registry entries and was able to get new email (my old email associated with Live account, was blocked by damn stupid Verizon - after 10 years - still can't believe). Yesterday I found what Marketplace and game hub stop working, and asking for password with old email (LiveID?). So, I found the third entry and now all Live-services working fine, including Zune. It's 100% true.
Click to expand...
Click to collapse
I'm using an LG quantum and I edit the registry through the MFG application (it has a registry editor)
I actually wanted to be able to change my main account because for some reason the account I normally use for messenger is identified as being from the USA, so I can't use it to buy. So I created another account and set it to Mexico (my country) , so now I can buy apps from the market place...
The problem is now I have to re add all my friends to my new messenger account... x___x
So if I could change accounts, I could switch my account whenever I needed to buy something and then change it back to be able to send messages.
=)
For now I think I'll just start adding my contacts to the new account.