[Q] Server search on Gmail doesn't work - says "can't connect" - Windows Phone 7 Q&A, Help & Troubleshooting

I added the GMail account through Google option (haven't tried the POP and IMAP).
It syncs fine, but it doesn't do a server search. Whenever I try it, it returns an error saying that it can't connect to the network.
Anyone knows how to fix it?
P.S. And how come there is not even an option to do server search for Hotmail?
Additional data:
- I'm using Samsung Focus with Mango
- device is unlocked, but branded to AT&T (not sure if it has anything to do with Gmail)
- tried both on 3G and WiFi
Thanks!

dangub said:
I added the GMail account through Google option (haven't tried the POP and IMAP).
It syncs fine, but it doesn't do a server search. Whenever I try it, it returns an error saying that it can't connect to the network.
Anyone knows how to fix it?
P.S. And how come there is not even an option to do server search for Hotmail?
Additional data:
- I'm using Samsung Focus with Mango
- device is unlocked, but branded to AT&T (not sure if it has anything to do with Gmail)
- tried both on 3G and WiFi
Thanks!
Click to expand...
Click to collapse
I have the same problem. It was present in 7712 and still is in the retail release of 7720. I also have a Samsung Focus, but I doubt that is the cause. I'm considering deleting the Google account from the phone and adding it back, but I hate to have to relink all of the contacts whose names are different from Facebook. Considering how Google has blocked non-primary calendars for Windows Phone and their event/invitation implementation is somewhat broken with Windows Phone, it wouldn't surprise me to learn that server search is also a broken feature, whether intentional or not. Has anyone had any success re-creating the Google account on the phone?

i've noticed the same problem! I hope this is just an issue of me just setting up my account wrong

steve10 said:
Has anyone had any success re-creating the Google account on the phone?
Click to expand...
Click to collapse
That was the first thing that I tried. No success

I also have this issue.. I have not heard anyone had any success...

same issue. . . -.- Hope MS will fix it

It´s Google´s problem, not Microsoft´s

same .... earger for a hotfixxxxx!!!! pls

I know
Sent from my PG86100 using xda premium

this is seriously annoying

I guess gmail wants us to go android, but I won't. I'm going to add another email account and suffer through. Fortunately for me I don't have a lot of important contacts with gmail.

I reported this to Microsoft a few weeks ago, and they are aware of the issue. I'm thinking it must be on Google's side. When labels come to Hotmail, I may just switch over entirely.

Related

[Q] Android Market "Starting Download" issue

(Not sure if this is the correct sub-forum to ask, but here goes)
Has there been a fix for the old "Starting Download" issue on the Android Market? I still can't download anything from it. I know that resetting my phone will work (for a while), but it's not an option right now. Any help?
P.S. I've searched the forum as well and was not able to find a concrete answer.
I was told that starting Google Talk should make sure you're logged in to Google's server, which is (supposedly) what causes that problem.
skyjumper said:
I was told that starting Google Talk should make sure you're logged in to Google's server, which is (supposedly) what causes that problem.
Click to expand...
Click to collapse
Hmm, I tried that but I'm already logged in
That issue has haunted me for a while - I get a cold sweat anytime a download start takes longer than usual.
I personally don't believe it's an issue with your device (as I've seen some argue it to be), rather it's with your gmail account. When a factory reset didn't fix my problem, I went to a tmobile store where my buddy works, and we put my sim card into every android device he had (mt3g, mts, garmin, and one other I can't remember), only to find that none would allow me to download.
For me the workaround I'm currently using is to set up the device with another gmail account newly created for the purpose of being able to download apps, then set up my "real" gmail (the one I actually use) to sync my contacts and calendar. The only problem is that I can't use my real gmail on gchat, since that only signs into the primary account you used when setting up the device. I don't use gchat much on my phone anyway, so it wasn't that big of a deal.
I suppose it's possible my phone corrupted my account somehow, but I had deleted caches, updates, and anything else I'd heard had worked for others, but to no avail. If you get to the bottom of the problem, be sure to let me know.
Good luck!
Sent from my Vibrant using XDA App
bnielsen40 said:
That issue has haunted me for a while - I get a cold sweat anytime a download start takes longer than usual.
I personally don't believe it's an issue with your device (as I've seen some argue it to be), rather it's with your gmail account. When a factory reset didn't fix my problem, I went to a tmobile store where my buddy works, and we put my sim card into every android device he had (mt3g, mts, garmin, and one other I can't remember), only to find that none would allow me to download.
For me the workaround I'm currently using is to set up the device with another gmail account newly created for the purpose of being able to download apps, then set up my "real" gmail (the one I actually use) to sync my contacts and calendar. The only problem is that I can't use my real gmail on gchat, since that only signs into the primary account you used when setting up the device. I don't use gchat much on my phone anyway, so it wasn't that big of a deal.
I suppose it's possible my phone corrupted my account somehow, but I had deleted caches, updates, and anything else I'd heard had worked for others, but to no avail. If you get to the bottom of the problem, be sure to let me know.
Good luck!
Sent from my Vibrant using XDA App
Click to expand...
Click to collapse
Hi! Thanks for the tip but as it turns out - I can't even add another account It always produce an error saying "can't establish connection". Any idea why this is the case?
The "Starting Download" issue for me, was unfixable and related to my google account. I created a new one and it worked flawlessly.
billyandrewsy said:
Hi! Thanks for the tip but as it turns out - I can't even add another account It always produce an error saying "can't establish connection". Any idea why this is the case?
Click to expand...
Click to collapse
Hmm...that sounds like a connectivity issue and not a problem with the device. I'd say reboot your phone and try again.
Just to be clear, I created a new gmail address and used that during the initial setup of the phone (after a factory reset of course), then went to settings> accounts and sync> select add account and entered the old gmail I've used forever (which is why just ditching it and using the new one wasn't an option - I didn't want to bother notifying everyone I had a new email).
You'll see that you only have the option to sync contacts and gmail with a secondary gmail address - not calendar. To get around this (since my old gmail is the calendar I want to sync), set up the new gmail to share calendars w/ the old one. Once that's done, you'll see in your calendar app settings on the phone the option to sync the old gmail calendar and not the new one.
Hope that made sense! It's really not difficult to do - just annoying that it has to be done at all. I wish someone would figure out why some gmail accounts get stuck at starting download. What a pain.
I had this problem for awhile, but it was because I was task killing Google Talk. When I disabled the task killer it worked fine.
I read a few comments on the help community in the market to go to applications, manage apps, select the market then uninstall updates. This worked for a while but very intermittent. Worth a go though
sent from my Dell Streak (rooted 2.2 v1.0 by dj_steve) using Tapatalk
I generally just wait, I believe it's a server issue...I eventually get the download but, yeah, I wait and then go back to the store and attempt to start the download again...and that seems to work.
Randroid. said:
I had this problem for awhile, but it was because I was task killing Google Talk. When I disabled the task killer it worked fine.
Click to expand...
Click to collapse
Yes downloading from the market is related to the Google Talk app. I once deleted it from /system and it did the same thing.
Sent from my DROIDX using XDA App
Same here too
djsubcode said:
I generally just wait, I believe it's a server issue...I eventually get the download but, yeah, I wait and then go back to the store and attempt to start the download again...and that seems to work.
Click to expand...
Click to collapse
Sent from my GT-I5800 using XDA App
Thanks for all of the replies. I know of the delete Market update solution but when I browse for Market in the Manage Application screen, I never see the "update" portion there. Any other tips?
billyandrewsy said:
Thanks for all of the replies. I know of the delete Market update solution but when I browse for Market in the Manage Application screen, I never see the "update" portion there. Any other tips?
Click to expand...
Click to collapse
I've formatted my sd card & I don't know if it helped or a coincidence but I now have no problem downloading again maybe worth a try...
sent from my Dell Streak (rooted 2.2 v1.0 by dj_steve) using Tapatalk

[Q] Facebook Connection and Other Issues

After two weeks with my Focus, I'm obviously loving it. Upgrading from the Tilt has brought new meaning to my life.
Anyway, I've had enough little problems come up that I thought I'd try and get some questions answered by those smarter than I!
Integrated Facebook: Ever since the first day, I've been having issues with my Facebook account. Specifically, under Settings>email & accounts, the Facebook account says "Attention Required." Clicking on the account brings up an error popup that says "Not updated/We're having a problem connecting. Try again later./Last tried 8 hours ago/Error code: 83CF3104." Previously it gave error code "85FB5300." Here's a useless thread I started at MS Answers: http://social.answers.microsoft.com...266a6d0/#53db5744-b48c-4af8-bad5-9fe0fe95f61c It does manage to update FB from time to time, but it's wildly inconsistent.
This isn't that big a deal, but when I go to Facebook.com and login using IE on the phone, I get the "pocket version" which doesn't have any content. "Mobile version" shows up as a link on the page, but nothing is clickable. No biggie since I have the app and integration, just annoying.
IHeartRadio seems to lockup every time I use it. When I navigate away from it and then want to go back, it tries to start, shows the logo, then backs out.
My second most unstable app is Marketplace itself! It behaves exactly the same as above.
Any suggestions would be great! Thanks!
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
do you have ssl enabled in facebook settings? if so, try disabling it.
The Gate Keeper said:
do you have ssl enabled in facebook settings? if so, try disabling it.
Click to expand...
Click to collapse
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
drokkon said:
EDIT: Adding #5: Everyone says that I should be able to see an icon to find people on my exchange server, but I haven't been able to ever find it. I create a new email from my Outlook account, then click the "To" field to bring up my address book, but there is no link to my exchange directory. Am I doing something wrong?
Click to expand...
Click to collapse
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
emigrating said:
I get "search exchange directory" buttons both in email and the people hub. In email, start typing the name of the person you're looking for, and the last entry in the list you get will be the exchange directory. Similarily, using search in the people hub will have exchange as the last possible button.
Click to expand...
Click to collapse
Yup! That's what I've heard, and what I don't get. I wonder if my company's implementation is messed up.
drokkon said:
I don't have an option for SSL in the Facebook account settings on the phone. Is that what you're asking?
Click to expand...
Click to collapse
No... if you have the SSL option enabled on your Facebook account, not on your phone, the people hub will not update.
Seems to be an issue with the Focus as other WP7 users have not seen this issue,
I've looked every where I can in the phone and cannot see where the settings are that control the Facebook feed.
Log into Facebook via your web browser and disable the SSL setting under your security options.
For anyone still suffering this problem, I found a solution:
SOLUTION (from http://answers.microsoft.com/en-us/...83cf0108/4c4c7887-2b8b-4a83-b816-bf26e265fe17)
I went through my People Hub, opening every contact that had no picture to see what account they were in. Most of them were contacts from my Live account, but ONE was a Facebook contact. (Per the thread above, Facebook connection problems can be caused by a friends' corrupt profile picture.) I went to her profile online (where the picture showed up fine) and unfriended her. I had to wait several hours for her to disappear from my People Hub, but once she did I immediately went to Settings>Email & Accounts and, for the first time ever, saw the Facebook account with no error message!
As I said, I have been suffering this error message since day 1, although I've seen at least 4 distinct error codes (85FB4400, 85FB5300, 83CF3104, 83CF0108). I tried deleting and restoring the Facebook account, deleting and restoring the Facebook app, changing my Facebook password, logging out of Facebook on my PC, all to no avail. I never performed a factory reset, because I've installed all of my apps from the Marketplace (not Zune), and was not eager to hunt them all down again (please tell me this is another WP7 bug that is being fixed).
Hope this helps others! I've refreinded her and she's changed her profile pic in the last few weeks, so I'll keep my fingers crossed.
I had the problem with facebook too a few months back. Turned out to be one profile picture that appeared as a red x. Unfriended and the error went away for me too.
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
drokkon said:
Yeah, re-adding her as a friend and the problem is back. Hoping she changes her pic soon.
Click to expand...
Click to collapse
I was fortunate in that i didn't really care for the guy who i deleted

[Q]Mango and syncing Google contacts...error?

Hi all, I've updated to Mango and ever since then my Google contacts list has failed to sync ("there was a problem syncing, please try again later error 8004010f"). This is with a Google account tied to another email address not an @gmail.com address. If I put in an incorrect password or incorrect server details I get different errors so it seems as if I'm at least getting the details correct. I've tried all the steps I could find (mainly a useless KB article) so I'm wondering whether it's a Mango thing. Or possibly a Google+ thing?? (No I'm not on it.) Either way I foolishly unchecked the 'sync contacts' box so i now dont have any contacts
Sent from my HD7 using XDA Windows Phone 7 App
shinygerbil said:
Hi all, I've updated to Mango and ever since then my Google contacts list has failed to sync ("there was a problem syncing, please try again later error 8004010f"). This is with a Google account tied to another email address not an @gmail.com address. If I put in an incorrect password or incorrect server details I get different errors so it seems as if I'm at least getting the details correct. I've tried all the steps I could find (mainly a useless KB article) so I'm wondering whether it's a Mango thing. Or possibly a Google+ thing?? (No I'm not on it.) Either way I foolishly unchecked the 'sync contacts' box so i now dont have any contacts
Sent from my HD7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
My google account sync perfectly with mango in my trophy...so must be something in your phone...Maybe the tied account has to do something with it
I figured it wasn't a common problem or I wouldnt be the only person complaining about this
Well, some more testing, I have tried deleting the account from my wp7 and adding it again - still the same error msg.
Bizarrely, though my Google contacts don't show up in my people hub, if I go to the hub and search for a contact and then hit "search Google directory" the contact will appear.
Also, checking my Google dashboard under Google Sync shows a "last sync: 8:25pm" or whenever the last time I tried to sync was. So I'm fairly certain this is an issue with my particular phone...Maybe it's time to hit the Microsoft support forums!
Sent from my HD7 using XDA Windows Phone 7 App
I think I know what's up
So I woke up this morning and the google sync button required attention. So I clicked on it and synced and well.. my contacts disappeared. Now I was perplexed by this. I erased and re introduced my account information. And nothing... so I went ahead and went to the Gmail webclient and somehow my contacts had been deleted. Google now has a function where you can restore your contacts. And I was able to sync again... Lets see how long this lasts. Let me know if you are able to fix your issue
Jose Moreno
I'm having the same issue on my Arrive. Can't sync and foolishly tried to delete and reconnect now all my contacts are gone. Did you figure out anything?
Actually, its not the exact same issue as I reread your problem as I am trying to sync directly with a gmail account, however, I am having the same results and same error.
Ah yes. I should've updated this. I never found a fix...but what I did do was add Gmail and Calendar to my google account. Then it synced fine. Not ideal as I never use Gmail but meh. Sorry I haven't got anything better!
Sent from my HD7 using XDA Windows Phone 7 App

Uneditable contacts sync with hotmail for android...?

I've been using Hotmail since 1999 and recently I downloaded Hotmail for android app. Everything was smooth until I tried to enter a new contact, where I found that I cannot do that. Partially I mean. I can only enter the name field and nothing else. I cannot edit the synced contacts too.
because HTML mail was not possible with the default mail app in android and exchange in Hotmail, I used to forward my mail to Gmail and use the Gmail app.
I was very joyed with this app release and now facing this bug.
I googled but couldn't find any solution or similar bug reports.
Am I the only unlucky person or others have this problem too. I'd there any fix for this.
I have already tried removing and re-adding, uninstall and reinstall.
I am using cm7 on my wildlife.
Thank you in advance.
Sent from my HTC Wildfire using XDA Premium App
You are not alone! Still looking for a solution myself.
Have you tried using another email client and signing in through it?
Same problem here. Hotmail worked great through Activesync on Android, but this app is much nice. But contacts edit is not working at all !! And not found any fixes thus far.
-sony xperia arc w/stock kernel
Still to fix
Sorry to say that I am having the same issue. Have to been able to find a fix. Please let all know if anyone can figure this out.
Thanks.
Same problem here
I too have the same problem. I erased everything, tried with another gmail account, made sure to not sync anything with gmail, with no avail. This is a huge bug.
Response from Hotmail
So I contacted Hotmail about this issue. Here was there response:
"We aplogoize for the inconvenience that this may have caused you. Please understand that the ability to edit contacts on Hotmail app for Android phones is currently not available. However, our product team was already aware of it and a fix is being considered.
Thanks,
Windows Live"
Hopefully this fix will be soon.
How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.
suketu15 said:
How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.
Click to expand...
Click to collapse
No HTML mail with exchange on my Wildfire....
I'm looking for a solution to this one too. The Hotmail app is actually pretty good, but the inability to edit contacts is an odd bug.
Solution
I tried Contact Editor Free by dmfs in the Market. It lets you edit the hotmail contacts and sync them back up.
I've only tested it for about a minute, but it seems to work.
I gotta tell you.
I've done a research. Microsoft is aware of the issue since about November/December 2011. SEVEN (the actual manufacturer) confirms it and reports work in progress (in February/March?), an update to the app has been issues by the end of February but the issue has not been addressed and has not yet been resolved.
I used Microsoft's support forums to ask the question, how to sync the contacts then, if nothing works as intended.
One of forum's moderators confirmed the issue, another asked how did I exactly try to sync.
If you would be kind enough to visit the question page yourselves and click "I have that question too", I'd be thankful. Maybe they'd actually do something instead of constantly apologizing and confirming either the issue or the progress of the works...
I tried Contact Editor Free by dmfs in the Market like Joe USer and works ok
Microsoft ? SEVEN hotmail app
Microsoft + SEVEN app bugs. Please go here and vote:
answers.microsoft.com/en-us/windowslive/forum/hotmail-people/denmarks-biggest-microsoft-fan-comment-hotmail/ebd54002-2760-4e51-b9a0-578a2f9805f0
use Contact Editor free by Marten Gajda.
worked for me.
Don't know why I never noticed this before when I was using my Galaxy S2 but it hit me today on my Nexus 4. I was trying to find out why Bluetooth handsfree calling through my Garmin wasn't working and it is because the Garmin has all my contacts showing last name first even though they aren't presented that way on the phone. When I tried to view the contact directly through the Contacts app, I saw that it was showing last name first and I couldn't edit the contact to try and fix it.
We are what, over a year since this was first recorded here and still no fix other than a third party app? This wasn't an issue on my BlackBerry.
On top of that, it makes handsfree unusable since there seems to be no way to get the contacts to list with the first name first. The contacts are all fine on Outlook.com so something is getting messed up with how they are presented in Android.

Problems Syncing Google Contacts on HTC

Hello all,
I have a problem syncing my Google contacts with my HTC One M8 (running Android 6.0). In the past, I have been able to sync the HTC People app with Google (and also link them with data from other apps).
Yesterday, I had to reset my Google account settings. I also cleared the People data, before putting the account settings back and syncing the data. Now it will only sync some of the contacts. It's missing about 190 of my contacts (which are clearly still there on Google). I can find no pattern to the contacts it includes/excludes. I have tried repeating the process - clearing all the data and settings and putting it all back - but I cannot get all of the contacts to appear on my phone any more.
Can anyone tell me how to solve this? Failing that, is there another (reliable) app for syncing contacts data from multiple sources, including Google, Whatsapp, and Skype? Thank you in advance!
Can you verify that missing ppl have either google plus profiles or (birth)dates set? Refer to https://forum.xda-developers.com/pixel-2-xl/help/contact-sync-flashing-8-1-image-syncing-t3715229 ... this seems broken since the 8.1 release but also breaks for non-oreo and non-pixel devices
asc366 said:
Can you verify that missing ppl have either google plus profiles or (birth)dates set? Refer to https://forum.xda-developers.com/pixel-2-xl/help/contact-sync-flashing-8-1-image-syncing-t3715229 ... this seems broken since the 8.1 release but also breaks for non-oreo and non-pixel devices
Click to expand...
Click to collapse
Thanks for posting so quickly - and for directing me to a thread for precisely this issue! I am missing rather too many contacts to go through all of them, but it's definitely not confined to contacts with a G+ profile and/or a date. As you say, the Android version on my phone also pre-dates that of most users experiencing this problem.
It seems there's no clear solution yet, but (from the thread) it seems to be early days. For now, I have manually exported my Google Contacts to a vCard file and imported it to my phone contacts. I guess I'll wait and see if Google comes up with a solution in due course.
karim434 said:
Thanks for posting so quickly - and for directing me to a thread for precisely this issue! I am missing rather too many contacts to go through all of them, but it's definitely not confined to contacts with a G+ profile and/or a date. As you say, the Android version on my phone also pre-dates that of most users experiencing this problem.
It seems there's no clear solution yet, but (from the thread) it seems to be early days. For now, I have manually exported my Google Contacts to a vCard file and imported it to my phone contacts. I guess I'll wait and see if Google comes up with a solution in due course.
Click to expand...
Click to collapse
Deleted my Google account and People app data (again) today. Replaced them and suddenly I am finding ALL my Google contacts syncing again. I don't really have an explanation for why it worked this time but it might be relevant that I also installed the dedicated Google Contacts app this time round.
I solved this problem by deactivating power saver. After a few minutes, Contacts started to sync with my Google account.

Categories

Resources