Related
I don't know if this is true or not, but I read a post on HoFo today that said HTC is now equipped to sell original accessories for the Nexus One including the original Android sleeve that ships with the phone.
If you want to give it a shot, the number to HTC's accessory sales department is 1-888-716-3594. I tried calling them today, but they were already closed. I'd call again tomorrow, but I work during their same business hours. For those interested please post if you find out whether or not we can order replacement sleeves instead of haggling with other XDA members for each others.
I called to price out a replacement battery and they took my info and said they would either email or call me with pricing information and could take my order at that point.
What are the chances they're selling the mythical car dock?
(I'm kidding, I assume we'd have heard about it from Google if it was ready).
Please Share
I would love to hear the prices, if anyone gets any information at all, please share
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
j.bruha said:
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
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If that is the case, I might try and get a second one just as a backup
j.bruha said:
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
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I wonder how would they feel about sending me one to Finland
Oh, and hey, a tip: if a company gives something for free just to be nice, don't exploit it or they'll stop
Lahdekorpi said:
I would love to hear the prices, if anyone gets any information at all, please share
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10 dollars I just bought one from htc
oh yeah! i didnt go for the sleeve, i asked for a new pair of headphones! my left earpiece was yanked off at work last week..
first rep. denied my request coz i told her it was my fault my left earpiece came off. DAMN IT!!!! i hate being so honest!
the next day i called again and told the other rep. my headset was defective. THIS TIME I LIED! the rep then processed my request and sent me a new pair. FOR FREE
im not tryin to scam htc or anything, i was ready to buy the stock headphones i like how i can skip rewind play and pause my music with the stock headphones and i think the sound quality was alright. BUT HEY IF THEY ARE GIVING THEM FOR FREE ILL TAKE IT ANYTIME OF THE DAY!
its weird they are not selling them but rather give them to nexus one owners.
maktucali said:
oh yeah! i didnt go for the sleeve, i asked for a new pair of headphones! my left earpiece was yanked off at work last week..
first rep. denied my request coz i told her it was my fault my left earpiece came off. DAMN IT!!!! i hate being so honest!
the next day i called again and told the other rep. my headset was defective. THIS TIME I LIED! the rep then processed my request and sent me a new pair. FOR FREE
im not tryin to scam htc or anything, i was ready to buy the stock headphones i like how i can skip rewind play and pause my music with the stock headphones and i think the sound quality was alright. BUT HEY IF THEY ARE GIVING THEM FOR FREE ILL TAKE IT ANYTIME OF THE DAY!
its weird they are not selling them but rather give them to nexus one owners.
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What do you mean you were ready to buy??? You just admitted you called in, and chose to lie, to trick them into thinking it was a warranty replacement and send it in for free just so you could save a few dollars on your $500 phone... wow.... what a new level of low.... congratulations to you... I guess my feeling is pitty?
And just for the record, THEY ARE NOT GIVING IT FOR FREE... if it is a factory deffect with yours, then you are entitled to a replacement/fix... it isnt that they are choosing some people, based on what you tell them, to get a free pair...
What happens is that because of ppl abusing the system (i.e. like you) these companies get fed up and make crappy obstacles that genuine users with genuine problems need to jump through in order to get genuine support...
royn said:
What do you mean you were ready to buy??? You just admitted you called in, and chose to lie, to trick them into thinking it was a warranty replacement and send it in for free just so you could save a few dollars on your $500 phone... wow.... what a new level of low.... congratulations to you... I guess my feeling is pitty?
And just for the record, THEY ARE NOT GIVING IT FOR FREE... if it is a factory deffect with yours, then you are entitled to a replacement/fix... it isnt that they are choosing some people, based on what you tell them, to get a free pair...
What happens is that because of ppl abusing the system (i.e. like you) these companies get fed up and make crappy obstacles that genuine users with genuine problems need to jump through in order to get genuine support...
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Click to collapse
His earbuds were BROKEN and they wouldn't replace them knowing he did it so he didn't have much of a choice but to tell them it was a factory defect...It's one thing if you truly broke them and it your just getting them to get them..
Frankly if the guy's willing to buy them but unable to, which is the case right now, I agree with his "white lie" approach. It's not like he's trying to get a second set as a backup or something... i.e. he's not abusing anything here.
like i said i did not go for the sleeve. i have my sleeve my earphone on the other hand broke. so i was gonna BUY a pair but the rep said they DONT sell them IDK why but if it was defective they will send out a pair.
i like the stock headphones. mine broke and i was looking to buy a pair.
how the hell did i abuse htc? coz i lied? i didnt mind paying for headphones but this is the only option to get the stock headphones. call htc and try to buy one they will tell you what they told me. they dont sell them right now. and there is no way of buying one. its not my fault if they are too slow with providing accessories for sale.
i was just sharing my experience with costumer support. and if you got the wrong ideas then you got problems buddy.
uansari1 said:
Frankly if the guy's willing to buy them but unable to, which is the case right now, I agree with his "white lie" approach. It's not like he's trying to get a second set as a backup or something... i.e. he's not abusing anything here.
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THANK YOU!!!!!!!!!
maktucali said:
THANK YOU!!!!!!!!!
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... and this is coming from, you guessed it, the guy that sent back a free N1.
yes i know! whats new? whats going on?!
If you guys are trying to get free stuff out of HTC, please don't. They are in some hard times right now.
Called HTC a week ago asking if they were selling any factory oem batteries & sleeves yet... they took my IMEI number and said they'd get back to me...
Never heard from them but 5 days later a brand new factory oem battery and sleeve was sitting in my mailbox!
+1 for HTC customer service!
HTC is pretty cool, just called cause my sister wanted a sleeve for her phone. Asked if they were selling, the rep asked if I had lost it, told him nope. They still sent it out for free.
+1 HTC
just called up, said if i lost mine he could send a new one, told him i did, hes sending a new one.....he said if i needed to purchase another to call customer care, also asked about battery he said buy from google.com/phone
I have been waiting for a me batch to do a replacement, so I called today and asked for a new batch replacement. He told me that they were sold out but I could get a new unit, everything included like the battery and box for a replacement from the manufacturer. He put in the order and it was already shipped by ups with tracking numbers. Also I have two replacements coming, so this is exciting. The rep did say that yes there were problems with the current batch and that a new one was coming,i just got lucky because I specifically asked for a new batch. Hope this helps clear up some questions. I will update once I get them to see if they are better.
Sent from my LG-P999 using XDA Premium App
Back-ordered and a new batch all in one day. Iz eye n heavon????
regP said:
Back-ordered and a new batch all in one day. Iz eye n heavon????
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That would be impossible in practical world.
Let us know production date
Yeah, let us know how it turns out. I'm still holding on to mine before I get a replacement through Asurion, i'll have to ask for one from a new batch as well...
besthijacker said:
That would be impossible in practical world.
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exactly.
10char
cczupich said:
I have been waiting for a me batch to do a replacement, so I called today and asked for a new batch replacement. He told me that they were sold out but I could get a new unit, everything included like the battery and box for a replacement from the manufacturer. He put in the order and it was already shipped by ups with tracking numbers. Also I have two replacements coming, so this is exciting. The rep did say that yes there were problems with the current batch and that a new one was coming,i just got lucky because I specifically asked for a new batch. Hope this helps clear up some questions. I will update once I get them to see if they are better.
Sent from my LG-P999 using XDA Premium App
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Did you call T-Mobile or LG? Reason why I'm asking is that it seems like my USB port is broke on the phone. I bought it at cellhub and T-Mobile won't exchange it. Can I call LG directly??
hire4blood said:
Did you call T-Mobile or LG? Reason why I'm asking is that it seems like my USB port is broke on the phone. I bought it at cellhub and T-Mobile won't exchange it. Can I call LG directly??
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If you didn't purchase the phone from T-Mobile, they wouldn't exchange it. You'd need to contact cellhub or LG.
I'm not sure which one to go with anymore. A fixed G2x with no lcd bleed sounds pretty enticing, but then there's the Sensation with the possibility of root on day one.. and Kal-El is on the way this winter. Android just isn't slowing down, lol.
sensation having root on day one is possible but I wouldn't hold my breath if I were you
Highly doubt this! I'm not doubting that you were told this but doubting the fact you'll get a phone from a new batch. I spoke to MANY T-mobile employees over the phone when asking for a replacement and I even asked for a new one from a new batch and they told me that unfortunately I get whatever is in the warehouse and there was no way to ensure this or specify what I'd like...
I understand that what the rep told me might or might not be true. But it sounded like t-mobile put the order through lg. T-mobile them selves do not have any phones,i am aware of that, but the processing was fast and I already have a tracking number. I am hopeful but not foolish. I will let u guys know as soon as it comes what the date on it is. The rep said that it will be a new phone not a refurbished one. is there any other way of knowing how the device would be from a new batch?
Sent from my LG-P999 using XDA Premium App
baykakes said:
Highly doubt this! I'm not doubting that you were told this but doubting the fact you'll get a phone from a new batch. I spoke to MANY T-mobile employees over the phone when asking for a replacement and I even asked for a new one from a new batch and they told me that unfortunately I get whatever is in the warehouse and there was no way to ensure this or specify what I'd like...
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Click to collapse
Same here. One even told me there was no way to get a refurbished one since it hasn't been out that long. I told her that was a complete lie and that I know of other people who got re-ferbs. Seems like every time I get told a lie or someone tries to roll my loyalty plan into a new plan it is by a female. No I just hang up and keep calling back until I get someone who sounds like myself. It might sound racist but it's the god damn truth.
jrwingate6 said:
Same here. One even told me there was no way to get a refurbished one since it hasn't been out that long. I told her that was a complete lie and that I know of other people who got re-ferbs. Seems like every time I get told a lie or someone tries to roll my loyalty plan into a new plan it is by a female. No I just hang up and keep calling back until I get someone who sounds like myself. It might sound racist but it's the god damn truth.
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Even I've gotten refurbished devices on several different occasions... I'm a female but in all honesty when I'm talking to the female t-mobile reps they seem to want to argue with me... I have however encountered a few good reps... I try to remain open minded but I have hung up on a few reps the dang "Chatty Cathy's" that think they know so much and wont shut up!
baykakes said:
Even I've gotten refurbished devices on several different occasions... I'm a female but in all honesty when I'm talking to the female t-mobile reps they seem to want to argue with me... I have however encountered a few good reps... I try to remain open minded but I have hung up on a few reps the dang "Chatty Cathy's" that think they know so much and wont shut up!
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Seriously, I am really not trying to be a bigot, racist or sexist. I have encountered a couple females that knew what they were talking about and I didn't mean to lump all of the females in the same boat. What I really meant to say would come off racist but here goes anyway. As soon as I here a voice from a female that sounds like she's straight out of the ghetto I will hang up and call back. If the person sounds educated I will remain on the line and give them a chance.
Camille68 said:
If you didn't purchase the phone from T-Mobile, they wouldn't exchange it. You'd need to contact cellhub or LG.
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Its almost impossible to contact LG. Look at their site no real links or tabs for warranty or contact on their main page.
When I needed to contact HTC for a warranty issue it was quick with an email tab- they got back to me the next business day.
jrwingate6 said:
It might sound racist but it's the god damn truth.
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Good Sir you now grace my signature of awesome quotes LOL!!!
Horsey said:
Its almost impossible to contact LG. Look at their site no real links or tabs for warranty or contact on their main page.
When I needed to contact HTC for a warranty issue it was quick with an email tab- they got back to me the next business day.
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Sorry, but you must not have looked very closely on their site. I went directly to lg.com, saw a link that said support (on the left), clicked on that, and saw a link for mobile phone support, clicked on that, and there are options for live chat, email or telephone support, all on the page. That took me about 5 seconds. Here is the link:
http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp
I thought I killed my G2x Tuesday and ordered a replacement. It was a refurb I guess (in a white box). It had really bad screen bleed so I just mailed it back.
I got my original one working anyway.
Camille68 said:
Sorry, but you must not have looked very closely on their site. I went directly to lg.com, saw a link that said support (on the left), clicked on that, and saw a link for mobile phone support, clicked on that, and there are options for live chat, email or telephone support, all on the page. That took me about 5 seconds. Here is the link:
http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp
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You are right. I got an RMA # from them now via chat. I have a own thread open for it now: http://forum.xda-developers.com/showthread.php?t=1096710
Only problem I'm facing now is that the phone is rooted and has ClockWorkMod installed. I can put the stock image back on and do a factory reset/format. But I will not be able to unroot or put stock recovery back on without USB. You think it's worth to send it in?
hire4blood said:
You are right. I got an RMA # from them now via chat. I have a own thread open for it now: http://forum.xda-developers.com/showthread.php?t=1096710
Only problem I'm facing now is that the phone is rooted and has ClockWorkMod installed. I can put the stock image back on and do a factory reset/format. But I will not be able to unroot or put stock recovery back on without USB. You think it's worth to send it in?
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I'm sure they reflash them when the refurb them.
Hi,
i talked to htc just telling them i got this crackling noise when pushing on screen.
they sent me another backplate and now my phone feels like another one ...
nothing is crackling anymore... it feels a lot more solid ...
so people ... just write htc a message ... let them bleed for this
regards
B-Man2005 said:
Hi,
i talked to htc just telling them i got this crackling noise when pushing on screen.
they sent me another backplate and now my phone feels like another one ...
nothing is crackling anymore... it feels a lot more solid ...
so people ... just write htc a message ... let them bleed for this
regards
Click to expand...
Click to collapse
i have that issue too, where can we contact them?
i went on htc.com
under support there is a email section ...
there i told them my problem and maybe 3 weeks later i think a got my backplate !!
Interesting... Worth a shot
Did you ask for a replacement?
Or they just asked for your adress and then sent it to you?
zmfl said:
Interesting... Worth a shot
Did you ask for a replacement?
Or they just asked for your adress and then sent it to you?
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Click to collapse
actually ... at first i called them and asked for a replacement... but they told me we need a picture of the lose backplate and some further information from me. so they told me i have to go on their site and send them a message with my request.
in the message i gave them my adress and the information about the crackling noise and that it seems to me that the phone doesnt really fit into the backplate ... bla bla ... just making them understand... put my EMEI code into the message and that was it.
day later i got an email from them that they are into it and sending me a replacement
and the new one fits really great
WHAT ABOUT SOME THANKS OVER HERE
B-Man2005 said:
WHAT ABOUT SOME THANKS OVER HERE
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I was going to, but since you are begging for it, no.
Edit: In fact, I just thanked everyone in this thread but you.
lianw said:
I was going to, but since you are begging for it, no.
Edit: In fact, I just thanked everyone in this thread but you.
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Click to collapse
Lol that was harsh, deserved though. about the back cover though, has it gotten any cheaper?
Did it ,new one is on the way. Just to add one thing you have to give them a credit card number.
Sent from my HTC Sensation 4G using XDA Premium App
daved152 said:
Did it ,new one is on the way. Just to add one thing you have to give them a credit card number.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
You used to be able to get one for free, but some people complained about people committing fraud from this forum (someone posted instructions on how to get one for free) and then they started requiring you to send your old one back or giving them a credit card number.
for me it was free ... now i have two backplates
Good for you people... They told me to send it in for repares :I
It was an automated reply, it even included a part that mentioned to remove the back cover before sending. Idiots.
zmfl said:
Good for you people... They told me to send it in for repares :I
It was an automated reply, it even included a part that mentioned to remove the back cover before sending. Idiots.
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LOL!! ^^^^^
I got one coming, because of reception fluctuation. Free, no card details, don't have to send other one back.
zmfl said:
Good for you people... They told me to send it in for repares :I
It was an automated reply, it even included a part that mentioned to remove the back cover before sending. Idiots.
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Click to collapse
i would send another message to them... did you put a picture of the backplate in the message ? there is an option to do so.
B-Man2005 said:
i would send another message to them... did you put a picture of the backplate in the message ? there is an option to do so.
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Click to collapse
stupid HTC, how does a picture prove anything, its not like u can see the crackling noise, its when u press on the screen. Like when trynna delete an app from a home screen, mine crackles. Or just slight push on the right edge..
Sent by my LeeDroid sensational beast
Hey dude
Would you pm me your message to HTC, please
Mine also makes strange notices if i push on the display.. like it doesn't really fit
Danke im voraus
Peter
I have replacement back cover coming too.
I contacted HTC on Live chat and they could not have been nicer.
I explained the clicking noise I was getting from phone and told her i was worried that it was going to get worse and that i was worried about dust getting into it.
Also said (nicely) that for a high end device and the companys (current) flagship phone that it was dissapointing that this was happening.
She asked for my serial no - and a couple of minutes later, viola, new back cover on the way.
no credit card - no sending in for repairs- no photos?? (like they would help anyway)
Well done HTC -
I had my volume button fall off. Called HTC via the phone number for US customer service from their website. Told the lady what happened and she was more than happy to send me a new one, free of charge. No CC info or return required for me. Unfortunately it was on backorder and the delivery was delayed by 3 weeks, but here now and I have a backup if ever needed, just no volume button.
She did tell me that all accessories have one free replacement. So I'm assuming that's the backplate, battery and maybe the headphones and charger too.
Anyways, I couldn't be more pleased how way this while process was and how polite the htc lady was. Cheers to htc for a job well done on the customer service side of things!
And boo to all the people who abuse this service and possibly make then start charging your CC and such!
Sent from my HTC Sensation 4G rocking Coredroid v2.1
i got 2 back covers from them and a battery for free.
i requested replacements for my sensation before but Tmobile sent me faulty ones :/ , it was like 2 replacements in a week, so i contacted them and told them im going to keep my old phone instead.
i took the replacement phones IMEI stuff, then i called HTC. lol
Mine had a crackling noise also and was very loose they sent me a new one with no issues at all, The new one came and the dang power button was sunken in! so im asking for another!!
Aah, awesome! I dropped by phone on it's back and it's all scratched. I fixed the crackling noise with some isolation tape but what the heck, going to try this tomorrow
As title suggests i have lost my volume buttons...HTC Said i can send it in for repair but they dont sell the part.....Anyone bought another case and willing to sell the spare volume buttons??
Come on guys I know some of you have bought a new case! unless you pulled the volume buttons off when doing the chrome frame mod you'll be fine
just purchase another back on ebay, or have htc send you a new one.
HTC Wont they will only offer repair service im not waiting 7 days without phone again! Don't really want to pay £30 when i only need volume buttons
http://forum.xda-developers.com/showthread.php?t=1441706
Just online chat with HTC and they will send you out a new case for free
I have seen that thread but after speaking to htc they want me to send it for repair,Online live chatting atm will see what happens
---------------------UPDATE---------------------
Alex: Hi Sean, thank you for contacting HTC Support, I am looking in to your query now.
Sean Mcardle: Hello and thanks
Sean Mcardle: hello?
Alex: Apologies Sean but the process is to send the phone and the cover for repair. They have to be sent in to be checked that they are in warranty to be swapped.
Sean Mcardle: Well i dont really want that, All i want is the volume buttons on the case! Can i not give you all the serial numbers? Sureley thats whats checked anyway?
Sean Mcardle: That'd be ANOTHER 7 days without my phone
Alex: We used to send out replacement back covers however they have just changed the process. We have now to book the device and the cover in for repair. I can try and escalate the matter if you like to see if we can send you a replacement button.
Alex: Sure. I'll try that first.
Sean Mcardle: Thankyou
Alex: Can I please take the SN?
Sean Mcardle: SH**********
Alex: Great, thank you. I'll raise an escalation and I'll let you know if it's been approved.
Sean Mcardle: Thanskyou will i be notified by email?
Alex: It will be via email, yes
Alex: On [email protected]
Sean Mcardle: Thanks for your help Alex i look forward to my response.Have a good evening
Thats a bugger mate, hopefully they will just you one out. Mine came in a bout 3days
do you think they will send them to spain?
According to Alex in a phone call, Too many users took advantage of them sending out cases for small problems.Now they get them sent to repair to replace the broken part.Still waiting to hear from them
bonesy said:
According to Alex in a phone call, Too many users took advantage of them sending out cases for small problems.Now they get them sent to repair to replace the broken part.Still waiting to hear from them
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I literally jus got a new case sent to me from htc for tha same reason not even a week ago
I got a new case of Htc last week for the volume buttons falling off they also said no I would have to buy a new back, then they sent me a link to customer feedback i left them negative feedback on every question then on the extra comments part i told them they were **** and would not be buying any more Htc products ever again, then a few days later they phoned me about the feedback i explained to them i thought the solution i was offered of spending £40 to buy a new back was unacceptable and they said ok we'll send you a new one in a week or so got it in less complain and ye shall prevail.
Yea i've been a pain in the ass on the phone to them saying ive owned many many HTC Devices, Still have a G1,Magic,Hero and desire and probably wont go for another HTC device if this is the build quality i am to expect.Also telling them that if i can make a volut of a matchstick i should have no problem fitting an OEM one!
As foir getting one a week ago, Are you USA? I think the trading standards laws differ slightly but i presume if i get them enough stick and abuse on Twitter and over the phone they will just get fed up land send one lol
lost the volume buttons on my original case too. bought a oem sensation back cover for $20 on EBAY... perfect
Just go to your local wireless retailer and ask them to swap the back on a warranty return Sensation, that's what I did.
Sent from my HTC Sensation 4G
No as easy as that in the UK.They are only obliged to replace defects within 30 days..
As it happens HTC must have got fed up with me moaning as i received my new case today
I want to start a small cellphone repair business maybe make it mobile.I wanted to see if anyone here that has experience in that field could give me some tips on how to get It running. Any help would be appreciated. Thank you in advance
Asking business tip here I think might not be the best place however what counts the most is how you threat your first customers they are the most important so make sure to try your best in satisfy as much as you can..
You might as well want to get a website..
Sent from my HTC Sensation 4G using xda app-developers app
Making a web site is a great idea ! Perhaps do some advertising. Word of mouth is also wonderful advertisement! Treat your customers well and they will recommend more people to your business. I wish you the very best. I've had experience in growing business in the dental profession and business is business you must advertise! Phone book, news paper , online, flyers, get the word out. I wish you the very best. Think of creative advertisement, radio, door flyers, balloons , anything to get your name out there. A web site is a great start however to get customers any form of advertisement is good. Best of luck to you! I've seen business grow tremendously just by doing the simple suggestions I've given you!
Sent from my HTC Sensation 4G using xda premium
shahkam said:
Asking business tip here I think might not be the best place however what counts the most is how you threat your first customers they are the most important so make sure to try your best in satisfy as much as you can..
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Click to collapse
I recommend not threatening your customers.
I've found that hurts business.
In all seriousness there are 2 really important things to know. Treat your customers like gold, and have cash on hand to correct your mistakes. And you WILL make a mistake and bork up someone's phone at some point. Even if you are an expert and have done it 20 times and never had a problem, when you start doing it in higher volume you will break something eventually. You want to make sure you can get that customer a new phone or you'll have to deal with a lot of misery if they want to take you to small claims court or something. (Not to mention it's the right thing to do if you break a customer's phone.)
You might even think about geting insurance to cover your msitakes, if you can obtain it.
Things to watch out for are the scammers, who WILL find you. Someone will have a completely bricked phone, send it to you, claim you broke it, and demand a replacement. You need to have a plan in place to prevent that as much as possible and to know how to deal with it when it happens.
And not that it's a huge risk for a part time cell phone repair business that you are talking about, but be sure to separate the business from your personal life. Have a business bank acount and a separate tax id number (if you are in the US) to completely remove the business from your personal life. That way if you do get sued, or go into debt, or otherwise have a disaster, it can only take down the business and can't take down your personal finances. I mean let's say you get a phoen that has naked pictures of someone on it and somehow you accidentally text those pictures to everyone in the phone's directory (Or something else equally as stupid). The owner could sue you for hefty damages. You want to make sure that they can only sue the business and not you personally. And there are jerks out there who would do a thing like that. But if your business finances nad personal finances are all intermingled, you can't make the arguement that the two are separate.
Oh, one other REALLY important thing. Don't be discouraged if you fail! Most small businessed fail. Sometimes they are run badly, sometimes it's just bad luck. In either case, don't get discouraged. Make sure you learn everthing you can about hat worked and what didn't and don't be afraid to climb righ tback on tehe horse and try another business for your next good idea later.
I didn't meant threat lmao typo I meant treat nicely
Yeah however there are a lot of scammers you have to somehow manage to know if it's bricked or not which can be hard to do... But however as real said advertising is the way to go!
Might want to rent a little store to begin whit and if your budget allows you for extra gain you can as well sell accessories besides the repair good luck sir!
Sent from my HTC Sensation 4G using xda app-developers app
Start your business on Ebay, Get some good feedback so you can transfer it to your website. I have repaired Screens and boards on..G1,Hero,Desire,Legend,Iphones (boooo) kindles,Blackberrys the Wildfire and Wildfire S all via ebay or word of mouth. Most commonly the Digitizer on Iphones.I only charge £20 for iphone repairs dont have a website and still get a fair amount of business. I also offer Android S-OFF,Sim unlock and debranding for £10 all in on ebay.
What the guy said about customers is 100% right, don't annoy your customers all it takes is 1 bad feedback nowadays and that could be game over. Good luck with it all,if i could get enough to make a living i wouldn't have to work 4 jobs!
Wow your input was amazing thank you so much guys.I have one question . How would I start a service business on eBay? I thought it only sold products
You can sell services also, search ebay and you'll see.
Also, is there cheaper way to acquire experience besides buying broken phones and disassembling/reassembling them
vincent1190 said:
Wow your input was amazing thank you so much guys.I have one question . How would I start a service business on eBay? I thought it only sold products
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How you can do it ? Well when selling a product you have to make a description most of the time people refer their website along or create a kind of banner and put direct access to their store in which you can see all their ebay items listed
You can watch on youtube and find some great how-to for the banner/ad part
And also a good tip in business be patient money doesn't roll in in day one
Sent from my HTC Sensation 4G using xda app-developers app
I fix it, already fixes cell phones. But if you bought cheap broken phones on eBay, and fixed them. You could sell them used and make some cash
Sent from my Incredible 2 using xda app-developers app
joefrog1996 said:
I fix it, already fixes cell phones. But if you bought cheap broken phones on eBay, and fixed them. You could sell them used and make some cash
Sent from my Incredible 2 using xda app-developers app
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This isn't a bad idea alot of people messes their phone up.. and let it go for quite a cheap price
Sent from my HTC Sensation 4G using xda app-developers app
This is all such great information guys thank you really. I'm sure this will also help others who wish to do the same thing. Another question, does anyone know about using jewelry cleaner to fully clean off corrosion down to the microscopic level? If anyone has experience with this please let me know thanks
Am working in the repair shop for a 10 years now,still learning.......new phones new stuff to learn.If u think 4 screws and a screwdriver is all u need dont even start.If u need help i can explane it to u.Read books,watch on youtube,ask!Also,u need tools,without a proper tool u will brake the phone even more.Good luck
Craigslist works great to get local business. Also use google adwords. Its advertising from google. You pay as you go. You set a budget and can change it anytime, it is the best advertising for the money. I have a computer repair business and it helped tremendously. Also dont forget about facebook and twitter. Facebook is great for getting a new business going. Dont spend a lot in the phonebook. people use google now days. Also set up a free business page with google so it shows up on google maps, its free. Good luck!
vincent1190 said:
This is all such great information guys thank you really. I'm sure this will also help others who wish to do the same thing. Another question, does anyone know about using jewelry cleaner to fully clean off corrosion down to the microscopic level? If anyone has experience with this please let me know thanks
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Your better off using isopropyl alcohol (97%) to clean off electronics, I use it on phones and my PC all the time
bonesy said:
Your better off using isopropyl alcohol (97%) to clean off electronics, I use it on phones and my PC all the time
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yes that's what kind of amazes me about this tool is that you can submerge it into the alcohol and it will make sure that every nook and cranny is cleaned with it instead of searching for it with a Q-tip
this is a link to what it looks like. I have heard some cell phone repair shops invested into this. instead of cleaning solution, you fill it with isopropyl:
http://www.youtube.com/watch?v=gVMD-PH8CBo
AD8 said:
Craigslist works great to get local business. Also use google adwords. Its advertising from google. You pay as you go. You set a budget and can change it anytime, it is the best advertising for the money. I have a computer repair business and it helped tremendously. Also dont forget about facebook and twitter. Facebook is great for getting a new business going. Dont spend a lot in the phonebook. people use google now days. Also set up a free business page with google so it shows up on google maps, its free. Good luck!
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wow Google ads that's amazing information thank you!
wicked.igor said:
Am working in the repair shop for a 10 years now,still learning.......new phones new stuff to learn.If u think 4 screws and a screwdriver is all u need dont even start.If u need help i can explane it to u.Read books,watch on youtube,ask!Also,u need tools,without a proper tool u will brake the phone even more.Good luck
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Hi, Altough I am very late in the discussion but I think I have found the most appropriate place to clear my doubts. Sir, I am planning to open a mobile repair shop in my city (India). I have no idea about mobile repair yet. I am planning to do a mobile repair course before I jump into this field. I dont know anything about the tools, boxes and softwares used for repairs. I will have to establish a spare parts supply chain also. I am very scared. There are hundreds of mobiles repair shops in my city. But all of them are running it in a very un-professional way. Cheating people. I want to change that. I want to open a shop which will run in a professional and honest way. I have some ideas like pick and drop facility etc. What do u advice me? How can i gain knowledge on this industry? Is this business profitable if I dont cheat people?
If you have any doubts, why not consult those who already do that for some time, After all it's better to learn from other mistakes/experience than yours.