Confirmed: HTC selling/giving away stock Nexus One accessories (Android sleeve?) - Nexus One Accessories

I don't know if this is true or not, but I read a post on HoFo today that said HTC is now equipped to sell original accessories for the Nexus One including the original Android sleeve that ships with the phone.
If you want to give it a shot, the number to HTC's accessory sales department is 1-888-716-3594. I tried calling them today, but they were already closed. I'd call again tomorrow, but I work during their same business hours. For those interested please post if you find out whether or not we can order replacement sleeves instead of haggling with other XDA members for each others.

I called to price out a replacement battery and they took my info and said they would either email or call me with pricing information and could take my order at that point.

What are the chances they're selling the mythical car dock?
(I'm kidding, I assume we'd have heard about it from Google if it was ready).

Please Share
I would love to hear the prices, if anyone gets any information at all, please share

Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.

j.bruha said:
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
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If that is the case, I might try and get a second one just as a backup

j.bruha said:
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
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I wonder how would they feel about sending me one to Finland
Oh, and hey, a tip: if a company gives something for free just to be nice, don't exploit it or they'll stop

Lahdekorpi said:
I would love to hear the prices, if anyone gets any information at all, please share
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10 dollars I just bought one from htc

oh yeah! i didnt go for the sleeve, i asked for a new pair of headphones! my left earpiece was yanked off at work last week..
first rep. denied my request coz i told her it was my fault my left earpiece came off. DAMN IT!!!! i hate being so honest!
the next day i called again and told the other rep. my headset was defective. THIS TIME I LIED! the rep then processed my request and sent me a new pair. FOR FREE
im not tryin to scam htc or anything, i was ready to buy the stock headphones i like how i can skip rewind play and pause my music with the stock headphones and i think the sound quality was alright. BUT HEY IF THEY ARE GIVING THEM FOR FREE ILL TAKE IT ANYTIME OF THE DAY!
its weird they are not selling them but rather give them to nexus one owners.

maktucali said:
oh yeah! i didnt go for the sleeve, i asked for a new pair of headphones! my left earpiece was yanked off at work last week..
first rep. denied my request coz i told her it was my fault my left earpiece came off. DAMN IT!!!! i hate being so honest!
the next day i called again and told the other rep. my headset was defective. THIS TIME I LIED! the rep then processed my request and sent me a new pair. FOR FREE
im not tryin to scam htc or anything, i was ready to buy the stock headphones i like how i can skip rewind play and pause my music with the stock headphones and i think the sound quality was alright. BUT HEY IF THEY ARE GIVING THEM FOR FREE ILL TAKE IT ANYTIME OF THE DAY!
its weird they are not selling them but rather give them to nexus one owners.
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What do you mean you were ready to buy??? You just admitted you called in, and chose to lie, to trick them into thinking it was a warranty replacement and send it in for free just so you could save a few dollars on your $500 phone... wow.... what a new level of low.... congratulations to you... I guess my feeling is pitty?
And just for the record, THEY ARE NOT GIVING IT FOR FREE... if it is a factory deffect with yours, then you are entitled to a replacement/fix... it isnt that they are choosing some people, based on what you tell them, to get a free pair...
What happens is that because of ppl abusing the system (i.e. like you) these companies get fed up and make crappy obstacles that genuine users with genuine problems need to jump through in order to get genuine support...

royn said:
What do you mean you were ready to buy??? You just admitted you called in, and chose to lie, to trick them into thinking it was a warranty replacement and send it in for free just so you could save a few dollars on your $500 phone... wow.... what a new level of low.... congratulations to you... I guess my feeling is pitty?
And just for the record, THEY ARE NOT GIVING IT FOR FREE... if it is a factory deffect with yours, then you are entitled to a replacement/fix... it isnt that they are choosing some people, based on what you tell them, to get a free pair...
What happens is that because of ppl abusing the system (i.e. like you) these companies get fed up and make crappy obstacles that genuine users with genuine problems need to jump through in order to get genuine support...
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His earbuds were BROKEN and they wouldn't replace them knowing he did it so he didn't have much of a choice but to tell them it was a factory defect...It's one thing if you truly broke them and it your just getting them to get them..

Frankly if the guy's willing to buy them but unable to, which is the case right now, I agree with his "white lie" approach. It's not like he's trying to get a second set as a backup or something... i.e. he's not abusing anything here.

like i said i did not go for the sleeve. i have my sleeve my earphone on the other hand broke. so i was gonna BUY a pair but the rep said they DONT sell them IDK why but if it was defective they will send out a pair.
i like the stock headphones. mine broke and i was looking to buy a pair.
how the hell did i abuse htc? coz i lied? i didnt mind paying for headphones but this is the only option to get the stock headphones. call htc and try to buy one they will tell you what they told me. they dont sell them right now. and there is no way of buying one. its not my fault if they are too slow with providing accessories for sale.
i was just sharing my experience with costumer support. and if you got the wrong ideas then you got problems buddy.

uansari1 said:
Frankly if the guy's willing to buy them but unable to, which is the case right now, I agree with his "white lie" approach. It's not like he's trying to get a second set as a backup or something... i.e. he's not abusing anything here.
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THANK YOU!!!!!!!!!

maktucali said:
THANK YOU!!!!!!!!!
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... and this is coming from, you guessed it, the guy that sent back a free N1.

yes i know! whats new? whats going on?!

If you guys are trying to get free stuff out of HTC, please don't. They are in some hard times right now.

Called HTC a week ago asking if they were selling any factory oem batteries & sleeves yet... they took my IMEI number and said they'd get back to me...
Never heard from them but 5 days later a brand new factory oem battery and sleeve was sitting in my mailbox!
+1 for HTC customer service!

HTC is pretty cool, just called cause my sister wanted a sleeve for her phone. Asked if they were selling, the rep asked if I had lost it, told him nope. They still sent it out for free.
+1 HTC

just called up, said if i lost mine he could send a new one, told him i did, hes sending a new one.....he said if i needed to purchase another to call customer care, also asked about battery he said buy from google.com/phone

Related

New batch of g2x out.

I have been waiting for a me batch to do a replacement, so I called today and asked for a new batch replacement. He told me that they were sold out but I could get a new unit, everything included like the battery and box for a replacement from the manufacturer. He put in the order and it was already shipped by ups with tracking numbers. Also I have two replacements coming, so this is exciting. The rep did say that yes there were problems with the current batch and that a new one was coming,i just got lucky because I specifically asked for a new batch. Hope this helps clear up some questions. I will update once I get them to see if they are better.
Sent from my LG-P999 using XDA Premium App
Back-ordered and a new batch all in one day. Iz eye n heavon????
regP said:
Back-ordered and a new batch all in one day. Iz eye n heavon????
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That would be impossible in practical world.
Let us know production date
Yeah, let us know how it turns out. I'm still holding on to mine before I get a replacement through Asurion, i'll have to ask for one from a new batch as well...
besthijacker said:
That would be impossible in practical world.
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exactly.
10char
cczupich said:
I have been waiting for a me batch to do a replacement, so I called today and asked for a new batch replacement. He told me that they were sold out but I could get a new unit, everything included like the battery and box for a replacement from the manufacturer. He put in the order and it was already shipped by ups with tracking numbers. Also I have two replacements coming, so this is exciting. The rep did say that yes there were problems with the current batch and that a new one was coming,i just got lucky because I specifically asked for a new batch. Hope this helps clear up some questions. I will update once I get them to see if they are better.
Sent from my LG-P999 using XDA Premium App
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Did you call T-Mobile or LG? Reason why I'm asking is that it seems like my USB port is broke on the phone. I bought it at cellhub and T-Mobile won't exchange it. Can I call LG directly??
hire4blood said:
Did you call T-Mobile or LG? Reason why I'm asking is that it seems like my USB port is broke on the phone. I bought it at cellhub and T-Mobile won't exchange it. Can I call LG directly??
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If you didn't purchase the phone from T-Mobile, they wouldn't exchange it. You'd need to contact cellhub or LG.
I'm not sure which one to go with anymore. A fixed G2x with no lcd bleed sounds pretty enticing, but then there's the Sensation with the possibility of root on day one.. and Kal-El is on the way this winter. Android just isn't slowing down, lol.
sensation having root on day one is possible but I wouldn't hold my breath if I were you
Highly doubt this! I'm not doubting that you were told this but doubting the fact you'll get a phone from a new batch. I spoke to MANY T-mobile employees over the phone when asking for a replacement and I even asked for a new one from a new batch and they told me that unfortunately I get whatever is in the warehouse and there was no way to ensure this or specify what I'd like...
I understand that what the rep told me might or might not be true. But it sounded like t-mobile put the order through lg. T-mobile them selves do not have any phones,i am aware of that, but the processing was fast and I already have a tracking number. I am hopeful but not foolish. I will let u guys know as soon as it comes what the date on it is. The rep said that it will be a new phone not a refurbished one. is there any other way of knowing how the device would be from a new batch?
Sent from my LG-P999 using XDA Premium App
baykakes said:
Highly doubt this! I'm not doubting that you were told this but doubting the fact you'll get a phone from a new batch. I spoke to MANY T-mobile employees over the phone when asking for a replacement and I even asked for a new one from a new batch and they told me that unfortunately I get whatever is in the warehouse and there was no way to ensure this or specify what I'd like...
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Same here. One even told me there was no way to get a refurbished one since it hasn't been out that long. I told her that was a complete lie and that I know of other people who got re-ferbs. Seems like every time I get told a lie or someone tries to roll my loyalty plan into a new plan it is by a female. No I just hang up and keep calling back until I get someone who sounds like myself. It might sound racist but it's the god damn truth.
jrwingate6 said:
Same here. One even told me there was no way to get a refurbished one since it hasn't been out that long. I told her that was a complete lie and that I know of other people who got re-ferbs. Seems like every time I get told a lie or someone tries to roll my loyalty plan into a new plan it is by a female. No I just hang up and keep calling back until I get someone who sounds like myself. It might sound racist but it's the god damn truth.
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Even I've gotten refurbished devices on several different occasions... I'm a female but in all honesty when I'm talking to the female t-mobile reps they seem to want to argue with me... I have however encountered a few good reps... I try to remain open minded but I have hung up on a few reps the dang "Chatty Cathy's" that think they know so much and wont shut up!
baykakes said:
Even I've gotten refurbished devices on several different occasions... I'm a female but in all honesty when I'm talking to the female t-mobile reps they seem to want to argue with me... I have however encountered a few good reps... I try to remain open minded but I have hung up on a few reps the dang "Chatty Cathy's" that think they know so much and wont shut up!
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Seriously, I am really not trying to be a bigot, racist or sexist. I have encountered a couple females that knew what they were talking about and I didn't mean to lump all of the females in the same boat. What I really meant to say would come off racist but here goes anyway. As soon as I here a voice from a female that sounds like she's straight out of the ghetto I will hang up and call back. If the person sounds educated I will remain on the line and give them a chance.
Camille68 said:
If you didn't purchase the phone from T-Mobile, they wouldn't exchange it. You'd need to contact cellhub or LG.
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Its almost impossible to contact LG. Look at their site no real links or tabs for warranty or contact on their main page.
When I needed to contact HTC for a warranty issue it was quick with an email tab- they got back to me the next business day.
jrwingate6 said:
It might sound racist but it's the god damn truth.
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Good Sir you now grace my signature of awesome quotes LOL!!!
Horsey said:
Its almost impossible to contact LG. Look at their site no real links or tabs for warranty or contact on their main page.
When I needed to contact HTC for a warranty issue it was quick with an email tab- they got back to me the next business day.
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Sorry, but you must not have looked very closely on their site. I went directly to lg.com, saw a link that said support (on the left), clicked on that, and saw a link for mobile phone support, clicked on that, and there are options for live chat, email or telephone support, all on the page. That took me about 5 seconds. Here is the link:
http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp
I thought I killed my G2x Tuesday and ordered a replacement. It was a refurb I guess (in a white box). It had really bad screen bleed so I just mailed it back.
I got my original one working anyway.
Camille68 said:
Sorry, but you must not have looked very closely on their site. I went directly to lg.com, saw a link that said support (on the left), clicked on that, and saw a link for mobile phone support, clicked on that, and there are options for live chat, email or telephone support, all on the page. That took me about 5 seconds. Here is the link:
http://www.lg.com/us/mobile-phones/mobile-support/mobile-lg-mobile-phone-support.jsp
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You are right. I got an RMA # from them now via chat. I have a own thread open for it now: http://forum.xda-developers.com/showthread.php?t=1096710
Only problem I'm facing now is that the phone is rooted and has ClockWorkMod installed. I can put the stock image back on and do a factory reset/format. But I will not be able to unroot or put stock recovery back on without USB. You think it's worth to send it in?
hire4blood said:
You are right. I got an RMA # from them now via chat. I have a own thread open for it now: http://forum.xda-developers.com/showthread.php?t=1096710
Only problem I'm facing now is that the phone is rooted and has ClockWorkMod installed. I can put the stock image back on and do a factory reset/format. But I will not be able to unroot or put stock recovery back on without USB. You think it's worth to send it in?
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I'm sure they reflash them when the refurb them.

What would you do if you were sent 2 g2xs for replacement instead of 1? :/

Ok I got a freezing g2x monday as a new web online purchase. I then called this morning to get a exchange and they wanted to charge me and blah blah it was a hassle. Took two hours for them to finally agree to give me a new phone, not refurbished, no fees and overnight shipping. Except his boss was out and he needed him to sign off on it.
Well anyways, once before I had a replacement not get ordered so now I check my **** 5 hours later. Well, I called back and got this lovely rep, she didn't see the new order and I said, "well the gentleman that helped me before had to wait on his supervisor to sign off and maybe that's why you don't see it yet?" She then just kinda kept blabbing and said, "Well, ill make sure ones ordered right now so we know, Ill get you a confirmation number as well". I said "thanks".
Well I checked my emails about a half hour later for the confirmation email and there was 2 order numbers. One at 2:03 pm and another at 2:28. I figured well ****. I read before where this happened but forgot what they did. I also got ups tracking numbers for each one. So Im assuming 2 are on there way.
So if they send 2 what do I do? Well I was majorly jacked around today and have spent many many dollars to tmobile. LOL SO im thinking sounds fair. I mean how can they know and charge me? they both were free and say free on the order page, and they only need 1 device back right?
So im thinking about keeping them both, and selling one. I just got a photo radar ticket and could use the 300 bucks for that.. lmfaoooo
SO, I think If there's no way for them to tell, and I get two, (PRAY) and they only need one back. HOW CAN I GO WRONG?
WHAT WOULD YOU DO WWYD? lol
Yikes not this type of thread again. Massive debate
Sent from my GT-P1000 using Tapatalk
if it's in their system that they sent you 2 they'll know and will probably ask you eventually
Personally, I think its morally wrong, but if you're in desperate need of the money, say you only received one...
Sent from my LG-P999 using XDA App
If I knew there was no possible way they would know they sent me two than I would do what any working man in this type of economy would do. SELL ONE!
Chances are their system knows you have two so I would just call them and let them know. Or call and beat around the bush. Ask vague questions to see if they know you have two.
I know there is going to be some people on here calling ne immoral but o well. Unless you've never done anything wrong in your life than your just preaching to the choir.
Sent from my HTC Sensation 4G using XDA Premium App
If its not in their system that they sent two I'd keep it. No shame in my game.
I agree with the majority. Times are hard and T-Mobile screwed us over with the G2x by offering most of us a myTouch 4g or a G2 as a replacement. Do what you gotta do!
Sent from my LG-P999 using XDA Premium App
Ok so why would they check my system? And just look for a issue?
I don't see them finding out even with it in the system.... cause what's that mean? Ok in there system? How do they go, oh woops we accidently sent him two. Hell they barely know anything ....
Even if in system how will it get back to me when they get a original back...?
Tmobile.com doesnt even show any order placed... They did it directly through the loyalty department and telesales...
If they get there phone back and there not charging for either, why would they hassle me?
I get there system could show they sent me two, but if they don't catch it now, why would they later? And why would they just search my account going huh? Lol especially if I lay low and not call em...
I'm gonna take my chances and play dumb if they find out... not my fault, hell maybe they told me they were sending me a free one for my troubles? Lol
EDIT: Hell if anything ill just hold onto it for a bit and see if they catch it within a couple weeks. If not, I should be good. If so, Ill just send back.
MEH, I think if this is their fubar. I just play stupid. HUH, I have 2 lines with g2xs, I thought they were sending 2. lol
also, wouldnt it be better their both in their system? instead of 1 not being in it? cause then that phone disappears and now its got to be tracked and theres a signature? Where as this way, its accounted for, and not missing. Its delivered?
I dont know. I think Im gonna hang onto it for about a month and see what they do. I just dont see how they can make 2 orders send them, get the phone back they wanted and still catch it. If 2 was just sent with only 1 order, that IMO sounds worse.
Like Jw had happen, Tmobile told him to keep his G2x when he got a sensation also. Maybe they sent me 2 for my troubles hell. Like I said, maybe I said I even called and they told me dont worry about it and just keep it. Now im being charged?
Tmobile and their notes are so all over the place I think I could even get out of it If I needed too.
WHO knows.
IF both phones are on a separate order, and both are delivered, and the defective one gets back. Wheres there a issue to them? like I said they dont know what a rep did for me. The last rep could have hooked me up. Like they did JW
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
unique77 said:
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
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again. how would they even go about finding out? both phones are sent, delivered. Paid. Dont see how they could charge me later.
My point is, ok, they see 2 orders. Now what? and who sees it? Is there a person just randomly looking at accounts for weirdness?
I just dont see the scenario where they all the sudden just randomly audit my account and go hmmmm . Why are there 2 phones sent.
BOTH PAID, sent, Delivered. Now bam its just notes in the past now. They get the phone back they wanted. HOW CAN THEY TELL? ya the notes or online will show 2 phones sent, but again, bills and etc are computer automated generated. So if it shows no charges. HOW CAN I BE BILLED?
I can see if I paid 249 for one. Got sent two and was like ****. the paperwork also says 249. THEY BOTH Say PAID.
SCENARIO: rep just randomly looks, sees 2 phones, and just sends me a bill? The phone is out of their hands.
If two have been sent separately then each is going to have its own RMA number. If that RMA number is not scanned in by T-Mobile's receiving department then in all likelihood your account will be hit with an unreturned item fee.
So in order to avoid a lot of unnecessary hassle with your account you need to call them and tell them what happened. They will then tell you to either refuse one or which package to use for your original phone and which one to use for the extra.
Ideally it'd be nice to receive both and test each to see which is the least problematic (I just don't have faith that any G2X is actually fully reliable) and then return the buggiest. However you only have a one week before they'll tack on that unreturned item fee, and while I'm sure they'll refund it once they get the phone, it's just more work for you.
unique77 said:
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
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Im just trying to find all loop holes. WHO IS THEY? the computer? Or Reps? cause if I didnt call for say 2 months, then what? who sees it? There both paid, not cost anything. WHO SEES IT?
KeithLM said:
If two have been sent separately then each is going to have its own RMA number. If that RMA number is not scanned in by T-Mobile's receiving department then in all likelihood your account will be hit with an unreturned item fee.
So in order to avoid a lot of unnecessary hassle with your account you need to call them and tell them what happened. They will then tell you to either refuse one or which package to use for your original phone and which one to use for the extra.
Ideally it'd be nice to receive both and test each to see which is the least problematic (I just don't have faith that any G2X is actually fully reliable) and then return the buggiest. However you only have a one week before they'll tack on that unreturned item fee, and while I'm sure they'll refund it once they get the phone, it's just more work for you.
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No I dont think thats true. Cause the phone Im replacing now, which was brand new, came with a RA number/sticker and I didnt have to send anything back. So, if they didnt get anything back but sent a RA number, why didnt they charge me?
Also the new phones are coming just like this. NEW, not exchanges. So, just like this one I have now, With the RA number, Ill keep one, just set it aside for a bit and see what happens, and then the other one ill send my replacement back.
I see what your getting at with the RA number but again, my new device had one also and it needed no return. So I dont think the new package would be treated any different.
EDIT: so, again ill cover my tail. Not open the box just hold onto it. Then if charged or issues Ill just return it. They will credit my account back. Ill just say I forgot about it, been very busy and should have returned it. Give it till next billing cycle and if Im in the clear. Do what I need with it. You would think that if they will find out after the fact. They would have found out before they were sent. I mean, same time within 20 mins of each other, they couldnt figure that out, but yet they will figure out after the fact? MEH call me a believer but I think Im golden.
I wish i could get sent 2 that way i could hold up the wobbly legs of my table on both sides.
smashpunks said:
No I dont think thats true. Cause the phone Im replacing now, which was brand new, came with a RA number/sticker and I didnt have to send anything back. So, if they didnt get anything back but sent a RA number, why didnt they charge me?
Also the new phones are coming just like this. NEW, not exchanges. So, just like this one I have now, With the RA number, Ill keep one, just set it aside for a bit and see what happens, and then the other one ill send my replacement back.
I see what your getting at with the RA number but again, my new device had one also and it needed no return. So I dont think the new package would be treated any different.
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After I received my replacement I sat on it a few days before doing anything with it and waited 6 days before returning the original and then 1 week to the day from which I received it I got a text from T-Mobile kindly reminding me to return it. No charge was put on my account as they received it that day or the next.
Just because there was an RMA sticker with your first doesn't mean anything. In the fulfillment department they would probably scan the box they are shipping you and enter it as a new or replacement device. If it's a replacement then there is a timed event placed in their database set up to activate on the RMA sticker that is being sent to you. If it is not scanned within a certain period you'll be charged.
This is an automated event. No one is sitting around looking at people's accounts to determine if something is expected from them.
You can play dumb and try and pretend that you didn't receive it, although I received e-mails from them telling me my phone had been delivered, so they are tracking it. You'll know within 1-2 weeks whether or not they are expecting two phones returned from you. If you try to rip off T-Mobile just wait before doing anything with the spare phone.
KeithLM said:
After I received my replacement I sat on it a few days before doing anything with it and waited 6 days before returning the original and then 1 week to the day from which I received it I got a text from T-Mobile kindly reminding me to return it. No charge was put on my account as they received it that day or the next.
Just because there was an RMA sticker with your first doesn't mean anything. In the fulfillment department they would probably scan the box they are shipping you and enter it as a new or replacement device. If it's a replacement then there is a timed event placed in their database set up to activate on the RMA sticker that is being sent to you. If it is not scanned within a certain period you'll be charged.
This is an automated event. No one is sitting around looking at people's accounts to determine if something is expected from them.
You can play dumb and try and pretend that you didn't receive it, although I received e-mails from them telling me my phone had been delivered, so they are tracking it. You'll know within 1-2 weeks whether or not they are expecting two phones returned from you. If you try to rip off T-Mobile just wait before doing anything with the spare phone.
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Ok, now that makes some sense.
Yea, sounds like maybe they could know in that mannor, but, will see. Hopefully they are sent as new devices and not a replacement. Ill do my research up till then and see whats up. Ill definitely See whats up but your post made good sense. THis is why I made the thread. To see which actually happens..
EDIT: the way they had to do the exchange/new phone was like just having a new order. Not replacement. cause of some loop hole. So maybe since the had to do it that way they wont have the replacement RA number. WHO knows. LOL
but interesting and Im gonna play a lil
also, i just remembered that I before have gotten order placed/ replacement placed texts also. Ive yet to receive these. I think because were going around the usual way to get me the phone. So I dont know. cause even online under recent order info on MYTMOBILE.COM it doesnt show any orders placed either. VERY strange.
even when I call 611 it doesnt have any info on orders. It just says my old order that was already shipped that im replacing. GONNA KEEP A EYE ON THAT. I think the way they had to loop around may help
If you are a thief, you are a thief. If you are a honest good person, you are a honest good person. This should not be a difficult decision.
If I can screw you out of a few hundred bucks, should I? Based on many responses I should rip you off for all I can.
Give them 60-90 days from when they shipped you the phones. after that, they don't have a leg to stand on. (this is of course unless they contact you about it prior to 90 days)
jcbofkc said:
If you are a thief, you are a thief. If you are a honest good person, you are a honest good person. This should not be a difficult decision.
If I can screw you out of a few hundred bucks, should I? Based on many responses I should rip you off for all I can.
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Click to collapse
lol I love your response. HEHE Make me sound like a theif and if I do this im no good. LMFAOOO. that said. Im doing it. Hmmmm I think like this. Ive spent hours of time fighting just for a replacement. Bought a g2x full price, vibrant full price, sensation for 300 and had it replaced like crazy in which they also forgot once to send a replacement so I waited a week for nothing. Pay 160 a month. Blah blah. So in a year ive spentttt?
about 1300 on phones alone. 160x12= 1,920 dollars. Waiting for mad time for replacements cause they put out crap (sensation) and half the lgs lol. SOOOOOOOOOOOOOOOOOOOOOOOOOO
Im gonna play a lil
ALSO, IF I screwed you over half the time, overcharged you, throttled you for what your paying for, had service shotty, rude customer service, forgot some orders, charged you fees etc. Then yes, BY ALL MEANS PLEASE IF I DROP MY WALLET, take that ***** I deserve it

[Q] I just broke my triumph's screen!

I know I messed up by not getting the 5 dollar insurance. I sure am pissed of at myself now. To make matters worse I purchased my triumph on Ebay. lol. Does any cellphone repair store deal with these phones already, I might have to check sometime this week But is there any website where maybe I can purchase a gorilla glass screen replacement. I would gladly take on the repair challenge myself. Thanks everyone! Hopefully someone can help and I would greatly appreciate it!
(Edit) A nice VM chick allowed me to get it insured, surprisingly I still had time. If anyone wants to ill open it up for sure when I receive my new one.... for science!!!
Not to rub salt in the wound but I seen a bigger screen and figured I'd be the first one to break it so I got the insurance. I got mine from Best Buy. Might be a dumb question but will VM warranty it?
I believe BB only warrants the phone usually for 30 days, I'm not to sure. Regarding VM as soon as you sign up, you often receive a text that lets you add on insurance for 5 extra dollars. GET IT!! Because as of now my best hope is to just go to a random repair shop and see if they can even fix it.
Hey, do us a favor - take a photo of the broken screen and post it here!
JWhipple said:
Hey, do us a favor - take a photo of the broken screen and post it here!
Click to expand...
Click to collapse
http://imgur.com/a/fMIeG Here ya go! Basically the touchscreen still functioned but about 80% of the top screen was not working at all. Then the battery died and it did not want to take a charge anymore. Basically both issues are unrelated it just so happens that Motorola really rushed this thing, and you can tell what a terrible job they did looking at the whole sub-forum. I wish I would have avoided spending 300 bucks and would have grabbed the Optimus V instead, I never hear anything bad about it. And being a college student I cant afford a 100$ monthly plan.
(EDIT) Really looking at this, I don't even know if the glass broke or if the touchscreen did. I don't feel anything on the outside. You guys are the experts, I will gladly open it up for you guys if you want. I just need to buy those tiny screwdrivers.
OUCH!~!!!!!!! Sorry man
jjuanml22 said:
http://imgur.com/a/fMIeG Here ya go! Basically the touchscreen still functioned but about 80% of the top screen was not working at all. Then the battery died and it did not want to take a charge anymore. Basically both issues are unrelated it just so happens that Motorola really rushed this thing, and you can tell what a terrible job they did looking at the whole sub-forum. I wish I would have avoided spending 300 bucks and would have grabbed the Optimus V instead, I never hear anything bad about it. And being a college student I cant afford a 100$ monthly plan.
(EDIT) Really looking at this, I don't even know if the glass broke or if the touchscreen did. I don't feel anything on the outside. You guys are the experts, I will gladly open it up for you guys if you want. I just need to buy those tiny screwdrivers.
Click to expand...
Click to collapse
mod edit: Watch the language please. If you haven't got anything nice to say, don't say anything at all.
I thought I read somewhere that VM warrants their phones for a year, no matter where you buy them. I could be wrong, and it could be for manufacturer's defects only. I'll look for the link when I get home.
Sent from my MOTWX435KT using Tapatalk
From the VM site:
http://www.virginmobileusa.com/30-day-guarantee
One-Year Warranty
All mobile phones purchased directly from Virgin Mobile, or one of our authorized resellers, include a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call Virgin Mobile At Your Service at 1-888-322-1122 and we will arrange for a replacement mobile phone.
I seriously doubt that would cover a cracked lcd screen. But I guess it doesn't hurt to try.
llorn said:
From the VM site:
http://www.virginmobileusa.com/30-day-guarantee
One-Year Warranty
All mobile phones purchased directly from Virgin Mobile, or one of our authorized resellers, include a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call Virgin Mobile At Your Service at 1-888-322-1122 and we will arrange for a replacement mobile phone.
I seriously doubt that would cover a cracked lcd screen. But I guess it doesn't hurt to try.
Click to expand...
Click to collapse
Yeah...there it is. The worst that can happen is they laugh at you...but what have you got to lose at this point? Maybe they can at least ship you a heavily discounted one...you never know.
Ouch that really sucks man
Well if all else fails you can always try and repair it your self.
It might cost a bit since some of the newer phones are coming with the lcd and the glass as one unit...
I might be wrong and only need to purchase the glass...
Good luck and hope you well
alex324us said:
Ouch that really sucks man
Well if all else fails you can always try and repair it your self.
It might cost a bit since some of the newer phones are coming with the lcd and the glass as one unit...
I might be wrong and only need to purchase the glass...
Good luck and hope you well
Click to expand...
Click to collapse
I'll eventually find a way to fix it. The good thing about it being prepaid is I can stop paying anytime without penalties. Thank you so much for being a kind person and wishing me good luck!
(Ninja Edit) I just called VM and this nice chick allowed me to get it insured. I'm feeling a bit better now... (I'll claim it as lost or something)
jjuanml22 said:
(Edit) A nice VM chick allowed me to get it insured, I'll just claim my phone was lost (To an epic accident lol).
Click to expand...
Click to collapse
Not that it bothers me either way - I'm actually glad someone helped you out, BUT, couldn't this be considered a form of insurance fraud?
jjuanml22 said:
I believe BB only warrants the phone usually for 30 days, I'm not to sure. Regarding VM as soon as you sign up, you often receive a text that lets you add on insurance for 5 extra dollars. GET IT!! Because as of now my best hope is to just go to a random repair shop and see if they can even fix it.
Click to expand...
Click to collapse
Not true. I bricked my optimus v. So iread into the wack tech deal and it covers power surges. So i threw it into the microwave for ten seconds...150 off my new triumph! (The plans for two years btw)
Sent from my MOTWX435KT using XDA App
JWhipple said:
Not that it bothers me either way - I'm actually glad someone helped you out, BUT, couldn't this be considered a form of insurance fraud?
Click to expand...
Click to collapse
I just started paying for this phone this month, she said I still had another week left actually, Had I waited more she said she would not have been able to help me.
jjuanml22 said:
I'll eventually find a way to fix it. The good thing about it being prepaid is I can stop paying anytime without penalties. Thank you so much for being a kind person and wishing me good luck!
(Ninja Edit) I just called VM and this nice chick allowed me to get it insured. I'm feeling a bit better now... (I'll claim it as lost or something)
Click to expand...
Click to collapse
Just remember that if you claim it as lost, you'll have a $100 deductible. Here's the VM claim site:
http://www.phoneclaim.com/virginmobileusa
llorn said:
Just remember that if you claim it as lost, you'll have a $100 deductible. Here's the VM claim site:
http://www.phoneclaim.com/virginmobileusa
Click to expand...
Click to collapse
I knew about the deductible beforehand though. Thanks the link really helped.
I love the xda community!

[WANTED] Volume Buttons

As title suggests i have lost my volume buttons...HTC Said i can send it in for repair but they dont sell the part.....Anyone bought another case and willing to sell the spare volume buttons??
Come on guys I know some of you have bought a new case! unless you pulled the volume buttons off when doing the chrome frame mod you'll be fine
just purchase another back on ebay, or have htc send you a new one.
HTC Wont they will only offer repair service im not waiting 7 days without phone again! Don't really want to pay £30 when i only need volume buttons
http://forum.xda-developers.com/showthread.php?t=1441706
Just online chat with HTC and they will send you out a new case for free
I have seen that thread but after speaking to htc they want me to send it for repair,Online live chatting atm will see what happens
---------------------UPDATE---------------------
Alex: Hi Sean, thank you for contacting HTC Support, I am looking in to your query now.
Sean Mcardle: Hello and thanks
Sean Mcardle: hello?
Alex: Apologies Sean but the process is to send the phone and the cover for repair. They have to be sent in to be checked that they are in warranty to be swapped.
Sean Mcardle: Well i dont really want that, All i want is the volume buttons on the case! Can i not give you all the serial numbers? Sureley thats whats checked anyway?
Sean Mcardle: That'd be ANOTHER 7 days without my phone
Alex: We used to send out replacement back covers however they have just changed the process. We have now to book the device and the cover in for repair. I can try and escalate the matter if you like to see if we can send you a replacement button.
Alex: Sure. I'll try that first.
Sean Mcardle: Thankyou
Alex: Can I please take the SN?
Sean Mcardle: SH**********
Alex: Great, thank you. I'll raise an escalation and I'll let you know if it's been approved.
Sean Mcardle: Thanskyou will i be notified by email?
Alex: It will be via email, yes
Alex: On [email protected]
Sean Mcardle: Thanks for your help Alex i look forward to my response.Have a good evening
Thats a bugger mate, hopefully they will just you one out. Mine came in a bout 3days
do you think they will send them to spain?
According to Alex in a phone call, Too many users took advantage of them sending out cases for small problems.Now they get them sent to repair to replace the broken part.Still waiting to hear from them
bonesy said:
According to Alex in a phone call, Too many users took advantage of them sending out cases for small problems.Now they get them sent to repair to replace the broken part.Still waiting to hear from them
Click to expand...
Click to collapse
I literally jus got a new case sent to me from htc for tha same reason not even a week ago
I got a new case of Htc last week for the volume buttons falling off they also said no I would have to buy a new back, then they sent me a link to customer feedback i left them negative feedback on every question then on the extra comments part i told them they were **** and would not be buying any more Htc products ever again, then a few days later they phoned me about the feedback i explained to them i thought the solution i was offered of spending £40 to buy a new back was unacceptable and they said ok we'll send you a new one in a week or so got it in less complain and ye shall prevail.
Yea i've been a pain in the ass on the phone to them saying ive owned many many HTC Devices, Still have a G1,Magic,Hero and desire and probably wont go for another HTC device if this is the build quality i am to expect.Also telling them that if i can make a volut of a matchstick i should have no problem fitting an OEM one!
As foir getting one a week ago, Are you USA? I think the trading standards laws differ slightly but i presume if i get them enough stick and abuse on Twitter and over the phone they will just get fed up land send one lol
lost the volume buttons on my original case too. bought a oem sensation back cover for $20 on EBAY... perfect
Just go to your local wireless retailer and ask them to swap the back on a warranty return Sensation, that's what I did.
Sent from my HTC Sensation 4G
No as easy as that in the UK.They are only obliged to replace defects within 30 days..
As it happens HTC must have got fed up with me moaning as i received my new case today

Good deal. 32GB for $325?

Two weeks old on CL said he would do $325 only includes phone..no charger, box or anything. Would you guys take it? I'm trying to decide my sprint contract is up Feb 1 and i was interested in this phone and switching to T Mobile
Sent from my EVO using Tapatalk 2
rickyb316 said:
Two weeks old on CL said he would do $325 only includes phone..no charger, box or anything. Would you guys take it? I'm trying to decide my sprint contract is up Feb 1 and i was interested in this phone and switching to T Mobile
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Sounds sketchy...
He was asking $375 but said it was negotiable because it didn't include anything but the phone. Would it be recommended to use any micro usb charger or is there one specifically built for this phone?
Sent from my EVO using Tapatalk 2
rickyb316 said:
He was asking $375 but said it was negotiable because it didn't include anything but the phone. Would it be recommended to use any micro usb charger or is there one specifically built for this phone?
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Why not box or charger? Because it's probably stolen.
BirchBarlow said:
Why not box or charger? Because it's probably stolen.
Click to expand...
Click to collapse
i can only agree with fellow XDA member.
if you buy new device (high end) you will defon keep the box... maybe the charger can kinda get lost (in work, school, or something) but defo not the box... and the price he is sellling it at is not a "steal"... so save few more bucks bro and get your hands on brand new boxed nexie.
take care...
My friend just bought a Black 32GB just the phone and cable, no box or charger, for 300$ of CL here in the Seattle area, he just made sure he checked the IMEI using Swappa.com (they have a free IMEI/ESN checker, be careful with other sites that claim to check IMEI/ESN's for you, cause some of those are just phishing for these numbers, and once you put them in, they will tell you its ok, but then copy the number themselves and use it for cloning devices, or for changing the IMEI on a blacklisted phone, to the white-listed IMEI you gave them. Also once you use a legit IMEI checker, call your service provider and tell them you are purchasing this right now and have the dude talk to them to verify this, you could also call whatever provider he was using, if any, so that way there's record of him selling. or you could just meet at one of your service providers stores. If they aren't willing to do that, and are absolutely set on not meeting there, then yea, somethings up. But I would at least try the approach I suggested cause you may end up getting a very good deal, and if not, then you didn't lose anything cause you took steps to ensure your protection, so no harm no foul.
AND NEVER GO ALONE ! Guy or Girl. I am 27, 6'3", ex-military, and a Guitarist who is well known in the local scene so most people in the area know me, but I still don't do CL deals by myself. I even have my CHL and carry either a Glock 19 Gen 2, or a FNH FNP Tactical .45 (not always, but sometimes, I am an opencarry adovacate, but i wont get into that here lol), and still dont go alone, can't stress that one enough. a dear friend of mine was raped in Tacoma, WA while trying to buy a crib for her daughter and i wish everyday that she woulda called me or one of our friends to go with...
The final bit of advice I can give, is trust your gut. Sounds cliche, but its true. If you feel like somethings off, it prolly is, and even if it isn't, is your life, or overall well-being, worth getting less then 100$ off on a phone, ya dig.
Not sure I agree with the people who say if you don't have a box, its probably stolen. I sold a phone without a box because when I bought it, the person at the t-mobile store told me that I would get a $10 bill credit if I let them recycle the box. Sounded sketchy to me, but I did actually get the credit.
And running the IMEI through swaapa just proves that it hasn't been marked as stolen YET. The seller could stop paying payments (if they have tmo) and the IMEI gets blacklisted then.
Silicon Knight said:
My friend just bought a Black 32GB just the phone and cable, no box or charger, for 300$ of CL here in the Seattle area, he just made sure he checked the IMEI using Swappa.com (they have a free IMEI/ESN checker, be careful with other sites that claim to check IMEI/ESN's for you, cause some of those are just phishing for these numbers, and once you put them in, they will tell you its ok, but then copy the number themselves and use it for cloning devices, or for changing the IMEI on a blacklisted phone, to the white-listed IMEI you gave them. Also once you use a legit IMEI checker, call your service provider and tell them you are purchasing this right now and have the dude talk to them to verify this, you could also call whatever provider he was using, if any, so that way there's record of him selling. or you could just meet at one of your service providers stores. If they aren't willing to do that, and are absolutely set on not meeting there, then yea, somethings up. But I would at least try the approach I suggested cause you may end up getting a very good deal, and if not, then you didn't lose anything cause you took steps to ensure your protection, so no harm no foul.
AND NEVER GO ALONE ! Guy or Girl. I am 27, 6'3", ex-military, and a Guitarist who is well known in the local scene so most people in the area know me, but I still don't do CL deals by myself. I even have my CHL and carry either a Glock 19 Gen 2, or a FNH FNP Tactical .45 (not always, but sometimes, I am an opencarry adovacate, but i wont get into that here lol), and still dont go alone, can't stress that one enough. a dear friend of mine was raped in Tacoma, WA while trying to buy a crib for her daughter and i wish everyday that she woulda called me or one of our friends to go with...
The final bit of advice I can give, is trust your gut. Sounds cliche, but its true. If you feel like somethings off, it prolly is, and even if it isn't, is your life, or overall well-being, worth getting less then 100$ off on a phone, ya dig.
Click to expand...
Click to collapse
OP and you can bring me ill get him to punch me (self defense) then ill beat his ass and take my iPhone crack it first then smack him on the face making sure the glass shards cut every damn thing!
markdapimp said:
OP and you can bring me ill get him to punch me (self defense) then ill beat his ass and take my iPhone crack it first then smack him on the face making sure the glass shards cut every damn thing!
Click to expand...
Click to collapse
wow, I totally change my stance. Forget everything i said (minus the part about IMEI/ESN checkers) and just bring this dude, he's like some crazy iphone wielding ninja. You can't lose with him watching ur back, they will be so scared, they'll prolly just give you the phone and free service for a year lol
Hunteres said:
i can only agree with fellow XDA member.
if you buy new device (high end) you will defon keep the box... maybe the charger can kinda get lost (in work, school, or something) but defo not the box... and the price he is sellling it at is not a "steal"... so save few more bucks bro and get your hands on brand new boxed nexie.
take care...
Click to expand...
Click to collapse
Actually it probably is a steal. Get it? :laugh::good:
mistahseller said:
Actually it probably is a steal. Get it? :laugh::good:
Click to expand...
Click to collapse
:rimshot:
Sent from my Moto X
Not worth
No go people. It's not about being stolen, I've had my phone stolen before and I needed to send my box and service agreement into Asurion. It could be that he has the box and may sell it but then report it stolen after the fact. I've done business on craigslist plenty of times and actually learned this the hard way about a year ago when I bought a Nexus 4 blacklisted from T-Mobile about 3 days after I bought it and was working. Always get the box with the IMEI sticker still attached when buying phones on craigslist, in most cases your better off than not.
Sent from my Nexus 5 using XDA Premium 4 mobile app

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