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Iv'e just got of the phone will a really nice chap from HTC.
I phoned and explained to the chap that HTC never used to lock there bootloaders but changed there policy a few months back and started locking them.
However this has only affected a few phones because HTC have publicly announced that they have now changed there policy again and will no longer be locking them due to customer feedback.
The reason for my call was to ask him if HTC had a solution for the people who had been caught in the middle, like myself with a Desire S, I asked him if he could provide me with software or a solution so that I could turn the S-ON off and unlock my bootloader, he said he just needed to speak with someone first and placed me on hold.
When he came back he said unfortunately there isn't any software that can be released to the public just yet, but they are aware of the situation and they are working on releasing software to enable us to unlock our bootloaders, but unfortunately he couldn't give me anything just yet. He also told me to join the HTC e-Club as that is where it will be released. I tried to push him for an ETA but he said HTC don't give ETA's its against there policy.
The chap seemed really helpful, he even mentioned for me to have a look on xda, we talked about the xtc clip and he told me I'm best waiting because the xtc clip voids your warranty. So you can only take from that, that the Official HTC way won't void your warranty.
Just hope it comes soon
CAN NOT WAIT!
Really great news, I hope they'll deliver as soon as possible!
NexusCrazy said:
Iv'e just got of the phone will a really nice chap from HTC.
I phoned and explained to the chap that HTC never used to lock there bootloaders but changed there policy a few months back and started locking them.
However this has only affected a few phones because HTC have publicly announced that they have now changed there policy again and will no longer be locking them due to customer feedback.
The reason for my call was to ask him if HTC had a solution for the people who had been caught in the middle, like myself with a Desire S, I asked him if he could provide me with software or a solution so that I could turn the S-ON off and unlock my bootloader, he said he just needed to speak with someone first and placed me on hold.
When he came back he said unfortunately there isn't any software that can be released to the public just yet, but they are aware of the situation and they are working on releasing software to enable us to unlock our bootloaders, but unfortunately he couldn't give me anything just yet. He also told me to join the HTC e-Club as that is where it will be released. I tried to push him for an ETA but he said HTC don't give ETA's its against there policy.
The chap seemed really helpful, he even mentioned for me to have a look on xda, we talked about the xtc clip and he told me I'm best waiting because the xtc clip voids your warranty. So you can only take from that, that the Official HTC way won't void your warranty.
Just hope it comes soon
Click to expand...
Click to collapse
Without meaning to piss on your bonfire
He didn't actually tell you anything that we don't already know...all he did was demonstrate excellent customer service skills and possibly get another member of the HTC e-Club!
Until HTC announce an official statement giving us a date(s) when this "software release" will roll out then it should unfortunately be classed as vapor ware.
It's great that they have said that they're changing their policy, but I'm not holding my breath. IMO creating such a positive sounding post when there is nothing solid to back it up is just giving people false hope and besides there are already posts on this topic in this forum...
I'd obviously love to be proven wrong....
ben_pyett said:
Without meaning to piss on your bonfire
He didn't actually tell you anything that we don't already know...all he did was demonstrate excellent customer service skills and possibly get another member of the HTC e-Club!
Until HTC announce an official statement giving us a date(s) when this "software release" will roll out then it should unfortunately be classed as vapor ware.
It's great that they have said that they're changing their policy, but I'm not holding my breath. IMO creating such a positive sounding post when there is nothing solid to back it up is just giving people false hope and besides there are already posts on this topic in this forum...
I'd obviously love to be proven wrong....
Click to expand...
Click to collapse
Bad me
and another few letters to hit 10 or over
You're right on the spot mate!
I've been in the call-center industry (technical support manager) and these "alibi"s are just way too obvious, even for an average joe.
Our only proof that this would be true, is once the software has been released. *IF* it will be released.. *AND IF* there's any..
Well, let's all hope for the best..
ben_pyett said:
Without meaning to piss on your bonfire
He didn't actually tell you anything that we don't already know...all he did was demonstrate excellent customer service skills and possibly get another member of the HTC e-Club!
Until HTC announce an official statement giving us a date(s) when this "software release" will roll out then it should unfortunately be classed as vapor ware.
It's great that they have said that they're changing their policy, but I'm not holding my breath. IMO creating such a positive sounding post when there is nothing solid to back it up is just giving people false hope and besides there are already posts on this topic in this forum...
I'd obviously love to be proven wrong....
Click to expand...
Click to collapse
lets hope they get to it asap to keep us all happy, coz im on the verge of possibly selling my desire and going elsewhere for a manufacturer. HTC need to rethink some of their strategies when it comes to making decisions about quality over quantity.
Skanob said:
You're right on the spot mate!
I've been in the call-center industry (technical support manager) and these "alibi"s are just way too obvious, even for an average joe.
Our only proof that this would be true, is once the software has been released. *IF* it will be released.. *AND IF* there's any..
Well, let's all hope for the best..
Click to expand...
Click to collapse
For one thing I ain't no average Joe,
I've dealt with enough nuggets at call centers, the bloke I spoke to at HTC was either very good at chatting sh*t or he was genuine.
From the conversation I had with him I'd say he was definitely genuine, he didn't just fob me off, he took the TIME to find out.
Anyway in 6 months if the Desire S is still locked down then tell me I told you so.
Time will tell
If 6 months over and still not unlocked, i dont think that someone will have the desire S anymore.. and HTC will get a really bad name xD
im still waiting...maybe not an official scheme but in here~~
6 months is way too long just to wait for HTC to unlock something.
HTC has released unlocked bootloader RUU for the HTC EVO yesterday I think...I hope we don't have to wait too long for Desire S.
My bad, I read that too quickly:
http://www.androidpolice.com/2011/0...-4g-gingerbread-update-fresh-out-of-the-oven/
It's an official rooted gingerbread OTA update by an XDA developer, not from HTC. My apologies for the false positive
jazzaddict said:
HTC has released unlocked bootloader RUU for the HTC EVO yesterday I think...I hope we don't have to wait too long for Desire S
Click to expand...
Click to collapse
pics or it didn't happened
seriously looked at htc page and there isn't a update announced and at the evo forum there are not 1000 threads like YAY F*** BOOTLOADER UNLOCKED!!!!!111111 so i think htc released nothing
Nuts to this. I have just dropped my phone off at a shop who are running the XTC Clip service for me. By this afternoon I should have wifi drop issues sorted, wifi range sorted, custom kernel OC to 1.2Ghz (can do 1.7 but I think that would cook it!), some Sense 3.0 stuff, SetCPU back, Titanium backup back, and all the other goodies of a rooted s-off phone & custom ROM. Looking forward to it.
Sorry HTC. Just too slow.
HTC are unlocking the Sensation retrospectively. Hopefully the DS will follow suit.
http://phandroid.com/2011/06/08/htc-readying-update-to-unlock-htc-sensation-bootloader/
mikeyd85 said:
HTC are unlocking the Sensation retrospectively. Hopefully the DS will follow suit.
http://phandroid.com/2011/06/08/htc-readying-update-to-unlock-htc-sensation-bootloader/
Click to expand...
Click to collapse
this looks a little vague to me...
guys it's easy, don't believe anything until htc posts it at facebook.com/htc or at htc.com, everything else will be to 99% not true
Blezz said:
guys it's easy, don't believe anything until htc posts it at facebook.com/htc or at htc.com, everything else will be to 99% not true
Click to expand...
Click to collapse
i'd say 100% even
Dear Muhd Fadzil,
Thank you for contacting HTC.
With reference to your query, we are currently developing new bootloader unlocked software for your phone. HTC is still committed to allowing our customers to unlock the bootloaders if they wish, however we are still implementing the policy and many updates were already finalized prior to our change in policy. We apologize for the inconvenience, but be assured that we are working on a solution for our customers and our commitment has not changed. Please stay tuned to our official channels for ongoing updates on how we will be implementing this policy. Thank you for your patience.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
HTC
Hotline: 1800-238-7788
Service Hours : 8 am - 8 pm, Monday - Saturday (except Public Holidays)
what i ask them was whether will they void the warranty for s-off or unlocked bootloader and this is what they gave me... lol
That's their way of saying yes without creating a riot. Just wait for it to be released here. The funny thing is, is that most, if not all, rooters will likely avoid htc root and use an xda root. Wouldn't it be funny if no one used htc methods?
Matt
This is exactly the same response every one else gets, when asking any question regarding unlocking the bootloader.
You will draw people in with the mis-leading title, as they will think there is genuine info about HTC's stance on warranty and achieving S-OFF.
Mods please delete/lock. (or at least change the title)
This had been posted many times and if you googled even a segment of the response you would know it was an automated response. See how it had nothing to do with your answer lmao. Although no one really knows for sure, more than likely doing so through their method will leave some type of watermark on your phone our flash in their system. whether or not out it will void ur warranty is unknown. dun dun dun dun dunnnn.....*cues the ominous music*
+1 alexp999
Especially as his message has nothing actually to do with the state of the Warranty, and gives us no information we've not already seen at least 200 times (ish) - if I were any more cynical I'd almost be led to think he'd deliberately titled the post in that way to get the traffic!
I just enquired myself on the live chat, they said yes it would void warranty, but that's to be expected tbh
Shouldn't the warranty cover the hardware still? I mean you can't break the power button by unlocking the bootloader
Sent from my HTC Sensation Z710e using XDA Premium App
bruce2728 said:
Shouldn't the warranty cover the hardware still? I mean you can't break the power button by unlocking the bootloader
Sent from my HTC Sensation Z710e using XDA Premium App
Click to expand...
Click to collapse
that is why i ask them HTC ... but as most of you guys respond saying those are just automated system and my ans cant be found... to whether unlocked bootloader would void the warranty... sigh... was trying to like help people out here... well certain thing are better to wait... lol... by saying the policy i guess it would be that they are discussing on or about the warranty issues...
itsjoshy said:
I just enquired myself on the live chat, they said yes it would void warranty, but that's to be expected tbh
Click to expand...
Click to collapse
Wait a minute, you got a confirmation that it would certainly void the warranty? Did you take screenshots, that would actually be news...
Just because some slack jawed customer service rep says it will void the warranty doesn't mean anything. If it voids the warranty they will have to publish this somewhere in an official announcement to cover their asses. Until someone can show me that, the warranty is in full effect regardless of whether the bootloader is s-off or not.
alexp999 said:
This is exactly the same response every one else gets, when asking any question regarding unlocking the bootloader.
You will draw people in with the mis-leading title, as they will think there is genuine info about HTC's stance on warranty and achieving S-OFF.
Mods please delete/lock. (or at least change the title)
Click to expand...
Click to collapse
Yes it did reel me in like an unwitting dunce, change the thread name ffs, your going to get a lot of people coming here hoping for a method to s-off.
As for HTC, they will unlock the bootloader but keep the simlock intact, probably with some other restriction in place too, better to wait for the guys @ alpha rev to release their work, which shouldn't take too long now.
Hopefully.
I get a piece of news,our t-mobile sensation's update is developing but htc even doesn't have a test version,so if alpharev's s-off doesn't support our devices,we have to wait for htc's s-off or alpharev's new version
Sent from my HTC Sensation 4G using XDA App
Paten said:
Just because some slack jawed customer service rep says it will void the warranty doesn't mean anything. If it voids the warranty they will have to publish this somewhere in an official announcement to cover their asses. Until someone can show me that, the warranty is in full effect regardless of whether the bootloader is s-off or not.
Click to expand...
Click to collapse
You surely never expected to keep warranty and an unlocked bootloader? Have you not seen how it is done on the Nexus? There is a disclaimer on the phone before it unlocks it. Id personally use AlphaRev when that come's out and that way you should easily be able to flash back to stock if need be..
Of course it will void warranty! Even rooting your device (should) void your warranty. Jailbreaking your iDevice will void warranty. Why peoples even ask these questions..?
Sent from my Desire HD using XDA Premium App
A little rumor of irc chan Official alpharevx :
[12:19:22] * idanfima changes topic to 'Sensation-Devs.com - .seen <nick>, !news || MOTD: AlpaRevX will release S-OFF hboot versions 1.17.x and 1.18.x forthcoming Sunday *rumor* || #sensation-support for help! OC'ing included || New facebook page! http://goo.gl/O201Z'
Maybe Sunday!
Thing is, though, regardless of unlocking the bootloader so long as you have an RUU for your device I don't think HTC should say it invalidates your warranty as it can be reverted to stock easily - and even easier with S-OFF!
I don't see why HTC are making such a big deal about it all
s-off != bootloader unlock
So S4G is supported haha..
Sent from my HTC Sensation 4G using XDA App
Dear God please stop allowing people to create pointless threads that contain no new information....thanks AMEN
It doesn't matter what I expect. If HTC is going to void its warranty because you use a process they themselves put in place, they need to put that in writing. Internet chatter or the word of a call center script monkey doesn't mean anything. Until it is shown in official company correspondence with all legal disclaimers included it's all bull****.
Dear All,
Are you as pissed off as I am by how HTC promised for open source and hasn't kept its promise?
I have asked their support line, on their ics blog and were in touch with HTC Officials personally. Never got an answer for that.
So here's an open letter to HTC that I am thinking.
What is the criteria to decide on which phones receive updates in what order, why some phones are given deadlines while others are "sometime later this year"
What happened to HTC's promise for open source? Why do you not release kernel and driver sources for ICS?
Why the unlocking is limited and will you provide a true unlock solution.
If there is enough attention, I would like to use social media to draw HTC's attention.
Who's with me?
Join the crew man! There are several people who are trying to contact HTC daily for these things. Also, a true unlock solution should be on your list!
Sent from my PC36100 using xda premium
hceylan said:
Dear All,
Are you as pissed off as I am by how HTC promised for open source and hasn't kept its promise?
I have asked their support line, on their ics blog and were in touch with HTC Officials personally. Never got an answer for that.
So here's an open letter to HTC that I am thinking.
What is the criteria to decide on which phones receive updates in what order, why some phones are given deadlines while others are "sometime later this year"
What happened to HTC's promise for open source? Why do you not release kernel and driver sources for ICS?
If there is enough attention, I would like to use social media to draw HTC's attention.
Who's with me?
Click to expand...
Click to collapse
Well for the most part the drivers are not theirs to offer as open source. They belong to another company that will never release the source for them. The kernel sources are posted normally with in a fair amount of time.
Alot of time the carriers (For US phones) have more control over the updates then the OEM. Take the Desire HD and the US version the Inspire. The Desire HD has gotten 2 updates, one for a sercurity issue and one for a Sense version update. While the Inspire got nothing.
Give this a read and feel free to post it or add to it and make HTC hear us!
http://goo.gl/3T4NK
Sent from my PC36100 using xda premium
imheroldman said:
Join the crew man! There are several people who are trying to contact HTC daily for these things. Also, a true unlock solution should be on your list!
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
I know that I am not the only one. But to draw a big attention we need to get together and today the answer for that is social media. AFAIK, there is no social media group currently to address the issue.
On the other hand, yep you are right, adding the true unlock issue.
zelendel said:
Well for the most part the drivers are not theirs to offer as open source. They belong to another company that will never release the source for them. The kernel sources are posted normally with in a fair amount of time.
Click to expand...
Click to collapse
"Will never release the source code" is a bold statement. 25 years ago one wouldn't think an enterprise would ever release the source codes. But the times changed and the demand from the community got bigger so they were forced to and adopted a new way doing business.
This was a wave in Linux case, first the kernel was open source, now *almost* every driver is now open source, including companies like Intel.. An exception to that would be Nvidia. But with the nouveau project, sooner or later they will start to cooperate. As in Nvidia PC business most of the customers are non-Linux customers that is not yet an issue for them. On the other side, they are too under pressure on the mobile land with their tegra line.
Provided the above is correct, if there were an enough *united* community demand, first the OEMs / Carriers will be on the front line then they will turn to their hardware providers to opensource the drivers.
Correct me if I am wrong but a driver is merely a bridge between the kernel and the hardware, so I really do not get it the reason to keep it closed.
As for the kernel sources, I still do not see and 3.x.x source for devices other then Sensation and One line. ICS was released mid November. I am sure OEMs like HTC got their hands on it before that, so it is over 5 months they haven't released updates. I know that updates aren't produced overnight, yet 5+ months is quite disappointing. So I disagree with "fair amount of time" part.
zelendel said:
Alot of time the carriers (For US phones) have more control over the updates then the OEM. Take the Desire HD and the US version the Inspire. The Desire HD has gotten 2 updates, one for a sercurity issue and one for a Sense version update. While the Inspire got nothing.
Click to expand...
Click to collapse
I don't see the point here. I see the sources for "Carrier's devices" on htcdev.com. So it is not a "being open issue". On the other hand, releasing updated sources and pushing updates to devices I think are not the same things.
imheroldman said:
Give this a read and feel free to post it or add to it and make HTC hear us!
http://goo.gl/3T4NK
Click to expand...
Click to collapse
Great write up! But the main point I am trying to make a *united* move. So with all the respect, a blog shouldn't be the point to gather up. Having said that a text like your's would constitute the detail of the open letter I am envisioning...
Feel free to use it, the quote in the middle is from toastcfh, the rest is mine. I am fully behind what ever move there is to get HTC to really unlock their phones and give true open source codes. They are putting up a front to developers that they are friendly but the process is so hindered we have to rely on leaks and crazy s-off methods, and even with source you can no longer flash a kernel or boot image with our a pain in the neck. There are plenty of people who want these things and we do need to approach HTC as a community!
Sent from my PC36100 using xda premium
Been spamming them on Twitter already for weeks. Bloody HTC, I hate them now
Sent from my HTC Desire S using xda premium
imheroldman said:
There are plenty of people who want these things and we do need to approach HTC as a community!
Click to expand...
Click to collapse
That's the spirit we need!
Now I am not %100 knowledgeable about XDA rules. Would it be OK to post a link to this thread to every HTC device Android forum?
Please support this by posting your dissatisfaction regarding HTC's recent actions regarding non removable batteries, no sd card, no USB host mode, and locked bootloader with the "flagship"(LOL) One series.
SGS3 is looking good! Sd card, replaceable/extended battery, and easily unlocked.
Samsung proved it CAN be done, what happened to you HTC? Sad.
If we generate enough noise, they will listen. Speak up XDA!
Sent from my Desire HD using XDA
I agree.
Sent from my iPad using Tapatalk HD
Sometimes I wonder how old people like the OP are. Just because a company doesnt have the necessary technology to do certain things they should be boycotted? Oh well.
c5satellite2 said:
Please support this by posting your dissatisfaction regarding HTC's recent actions regarding non removable batteries, no sd card, no USB host mode, and locked bootloader with the "flagship"(LOL) One series.
SGS3 is looking good! Sd card, replaceable/extended battery, and easily unlocked.
Samsung proved it CAN be done, what happened to you HTC? Sad.
If we generate enough noise, they will listen. Speak up XDA!
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
You do realize that the locked boot loader was asked for by ATT and not HTC right. They will most likely ask the same of Samsung for their version of the SGS 3
Sent from my Inspire 4G using Tapatalk 2
If you want to boycott HTC, don't buy their products, simple as that. No offense, but people ranting online isn't gonna change shiat if their sales aren't dropping.
After HTC read this(if ever) HTC will start their own campaign to boycott you.
Sent from my HTC One X using xda premium
PakAttack1994 said:
If you want to boycott HTC, don't buy their products, simple as that. No offense, but people ranting online isn't gonna change shiat if their sales aren't dropping.
Click to expand...
Click to collapse
This. Hit them where it hurts, the pocketbooks. Don't do some stupid online petition, they rarely even work. Just don't buy HTC. I know my next phone most likely will be Samsung.
Sent from my HTC PH39100 using xda premium
louis.b said:
Sometimes I wonder how old people like the OP are. Just because a company doesnt have the necessary technology to do certain things they should be boycotted? Oh well.
Click to expand...
Click to collapse
Well said...
louis.b said:
Sometimes I wonder how old people like the OP are. Just because a company doesnt have the necessary technology to do certain things they should be boycotted? Oh well.
Click to expand...
Click to collapse
Seriously? They don't have the necessary technology? Are you for real? HTC has control over the phone. They have the technology I assure you. I am an IT professional(for 20+years), managed IT companies, deploy servers/networks, build servers, clients, deploy wireless links, etc, etc. and far more.
HTC said that all phones will be unlocked, not me, not att. HTC rolled over apparently for att, instead of standing their ground, according to recent news.
And yes I have had HTC phones for the last 10 years, administer many smartphones, and have flashed more roms than I can remember.
I am shocked how HTC has made so many mistakes with this One(pun intended). Could have truly been a world beater if it had sd card, upgradeable battery, host mode, and an UNLOCKED BOOTLOADER!
Helping put pressure on HTC to put pressure on att is the ultimate goal. The squeaky wheel gets the grease, the quiet one gets ignored. Make some noise!
Sent from my Desire HD using XDA
c5satellite2 said:
Seriously? They don't have the necessary technology? Are you for real? HTC has control over the phone. They have the technology I assure you. I am an IT professional(for 20+years), managed IT companies, deploy servers/networks, build servers, clients, deploy wireless links, etc, etc. and far more.
HTC said that all phones will be unlocked, not me, not att. HTC rolled over apparently for att, instead of standing their ground, according to recent news.
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
HTC doesnt have complete control of the phones in the US. The carriers have more control. They say if the bootloaders are locked or not and they control all updates sent out to the phones.
An a business level I cant blame them. If ATT said either lock them or we wont carry them then I would lock them down as well. We have to look at it from their point of view. They are in it to make money. ATT wants to cut back on the returns due to people messing with stuff most people have no business messing with. (happens more then you would think.)
We can complain all we want but in the end if you dont like it then do what i do and buy an international unlocked version and not worry about it.
Does apple obey carriers? No.
Ok zelendel, why are you even posting, you a referee or commentator?
Sent from my Desire HD using XDA
c5satellite2 said:
Does apple obey carriers? No.
Ok zelendel, why are you even posting, you a referee or commentator?
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
Little bit of both to be honest. I see people getting into such an uproar without having all the facts. If people want to make a point then they should do so with all available info on it. I mean think about it. just for a hot min. If you were HTC what would you have done. Taken a 3 million device hit just to keep 1% of the users happy?
As for Apple there are far less issues with apple. If Android was as locked down as IOS then this would not be an issue
I have to agree with OP, even though the SGS3 is not as good looking as the One X, I will still go for the SGS3 because it has removable battery and storage which is important to me.
Sorry HTC you are trying hard to be Apple and you're not.
i agree !!
i like sgs3 than more htc one x
People gotta make money, and HTC is no exception. If you gotta boycott HTC, might as well boycott the spirit of capitalism.
oh wow, can't believe they'd do that. That's exactly like following how APPLE makes their products. But then again, HTC has other devices that aren't like that and will they be doing this to every new product that comes out?
Either way we should be grateful for the device. My Galaxy Nexus has no SD card but it's fine with me.
convolution said:
People gotta make money, and HTC is no exception. If you gotta boycott HTC, might as well boycott the spirit of capitalism.
Click to expand...
Click to collapse
What? You make no damn sense. How is not buying a specific product going against the "Spirit" of capitalisim?
Even though AT&T requested to lock it down, it's HTC's fault for promising something and then taking it away.
Sent from my iPad using Tapatalk HD
zelendel said:
You do realize that the locked boot loader was asked for by ATT and not HTC right. They will most likely ask the same of Samsung for their version of the SGS 3
Sent from my Inspire 4G using Tapatalk 2
Click to expand...
Click to collapse
I disagree. It has something to do with HTC as well. Back at the end last year I got the vivid and we had to wait months and months for an unlock. We tried to urge both HTC and AT&T but they just pointed the finger at one another. Meanwhile, the GSII came to AT&T with no such problems. Even the skyrocket which came out at the exact same time of the vivid had no such issues. I'd be willing to bet the GSIII has no kind of problems with regards to rooting. HTC is just as much to blame for not keeping their promises, while Samsung doesn't have any such stipulations.
Sent from my HTC PH39100 using xda premium
The Apple example is excellent. At&t bends over for Apple. No bloatware on their phones what so ever. People are mad at HTC more they SAID no more locked boot loaders and put out a phone with a locked boot loader. Does anyone like people that talk out of their ass? That's the issue here.
Sent from my MB860 using XDA
I went to htcdev's site and clicked the feedback button a few days back.
I simply asked when AT&T HTC One X (a.k.a Elite) kernel source would be released and if/when unlocked bootloaders would be available.
Got the following response today.
htcdev said:
Thank you Bryan for contacting HTC Technical Support. I understand you're inquiring about unlocking the bootloader and releasing the kernel source for your HTC One X. I am more than happy to be able to provide some clarity to the situation at hand.
HTC is committed to assisting customers in unlocking bootloaders for HTC devices. However, certain models may not be unlockable due to operator restrictions. Please refer to our list of supported devices to see if your device is eligible for unlocking the bootloader. http://htcdev.com/bootloader/
HTC will typically publish on http://developer.htc.com or htcdev.com the Kernel open source code for recently released devices as soon as possible. HTC will normally publish this within 90 to 120 days. This time frame is within the requirements of the open source community.
Feel free to reply should you have any further questions. If you feel more comfortable discussing issues by phone, you can contact Technical Support at 1-866-449-8358, 6 am to 1 am EST, 7 days a week.
If this answers your comment or question, please click here to complete the process.
To submit another comment, please click here.
Sincerely,
The HTCDev Team
Click to expand...
Click to collapse
(bold added by me)
Granted this response is pretty generic. All device manufacturers have a time limit (60, 90, 120 days after release), but sometimes are nice *cough*galaxy note*cough*... and release code before the phone even releases.
Compared to my experience with other device manufactures, htc's response time and the response itself were pretty good.
And I'm sure a few hundred users for just this device, as well as other devices without source and unlocked bl are also hitting htcdev's customer facing feedback/support. So I'm posting this here so you don't have to go ask them the same exact question
If the AT&T HTC One X is one of the "certain models [that] may not be unlockable due to operator restrictions.", we will have to give lots of thanks to the RDs and Senior Members working on this, and donate to them if you can! So instead of bugging htc about the bootloaders, you should be pointing that at AT&T/Rogers/etc...
I personally don't know enough about htc bl unlocking, but am stoked for kernel source to drop
bhundven said:
I went to htcdev's site and clicked the feedback button a few days back.
I simply asked when AT&T HTC One X (a.k.a Elite) kernel source would be released and if/when unlocked bootloaders would be available.
Got the following response today.
(bold added by me)
Granted this response is pretty generic. All device manufacturers have a time limit (60, 90, 120 days after release), but sometimes are nice *cough*galaxy note*cough*... and release code before the phone even releases.
Compared to my experience with other device manufactures, htc's response time and the response itself were pretty good.
And I'm sure a few hundred users for just this device, as well as other devices without source and unlocked bl are also hitting htcdev's customer facing feedback/support. So I'm posting this here so you don't have to go ask them the same exact question
If the AT&T HTC One X is one of the "certain models [that] may not be unlockable due to operator restrictions.", we will have to give lots of thanks to the RDs and Senior Members working on this, and donate to them if you can! So instead of bugging htc about the bootloaders, you should be pointing that at AT&T/Rogers/etc...
I personally don't know enough about htc bl unlocking, but am stoked for kernel source to drop
Click to expand...
Click to collapse
yea but without being unlocked kernel source doesnt help very much.
and its att, rogers doesnt cripple phones anymore...mines unlocked.
Sent from my HTC One XL using xda premium
I went to HTC's site and there are over 30 versions of the source code for download on the One X....just not for ATT...so it seems HTC is not the problem...sounds typical of att though...the kernal for T-Mobile version is already out..(One S)..I'm going to call and send email to att...might even threaten to cancel..one call won't help a lot but if a lot of calls come in then who knows...att claims to be ALL about customer satisfaction...
Sent from my HTC One X using xda premium
bhundven said:
I went to htcdev's site and clicked the feedback button a few days back.
I simply asked when AT&T HTC One X (a.k.a Elite) kernel source would be released and if/when unlocked bootloaders would be available.
Got the following response today.
(bold added by me)
Granted this response is pretty generic. All device manufacturers have a time limit (60, 90, 120 days after release), but sometimes are nice *cough*galaxy note*cough*... and release code before the phone even releases.
Compared to my experience with other device manufactures, htc's response time and the response itself were pretty good.
And I'm sure a few hundred users for just this device, as well as other devices without source and unlocked bl are also hitting htcdev's customer facing feedback/support. So I'm posting this here so you don't have to go ask them the same exact question
If the AT&T HTC One X is one of the "certain models [that] may not be unlockable due to operator restrictions.", we will have to give lots of thanks to the RDs and Senior Members working on this, and donate to them if you can! So instead of bugging htc about the bootloaders, you should be pointing that at AT&T/Rogers/etc...
I personally don't know enough about htc bl unlocking, but am stoked for kernel source to drop
Click to expand...
Click to collapse
This same thing (slightly different verbiage) was already posted multiple times (about locked bootloader) This is same response they gave Paul, posted here (XDA), at Engadget and others.
"HTC is committed to listening to users and delivering customer satisfaction. Since announcing our commitment to unlockable bootloaders, HTC has worked to enable our customers to unlock the bootloader on more than 45 devices over the past six months. In some cases, however, restrictions prevent certain devices from participating in our bootloader unlocking program. Rest assured, HTC is committed to assisting developers in unlocking bootloaders for HTC devices and we'll continue to unlock additional devices in the future."
Kernel source does no good until we can use it....
nugzo said:
This same thing (slightly different verbiage) was already posted multiple times (about locked bootloader) This is same response they gave Paul, posted here (XDA), at Engadget and others.
"HTC is committed to listening to users and delivering customer satisfaction. Since announcing our commitment to unlockable bootloaders, HTC has worked to enable our customers to unlock the bootloader on more than 45 devices over the past six months. In some cases, however, restrictions prevent certain devices from participating in our bootloader unlocking program. Rest assured, HTC is committed to assisting developers in unlocking bootloaders for HTC devices and we'll continue to unlock additional devices in the future."
Kernel source does no good until we can use it....
Click to expand...
Click to collapse
I agree. I was making a point that htc seems responsive.
The problem is with AT&T/Rogers/etc.
I didn't post this as 'bleeding edge news'. I pm'd you the same.
Everyone talks about htcdev unlock, I was trying to also make a point that it may not be up to htc if the bootloaders become unlocked. So support your local bootloader unlocking dev.
Sorry for any confusion, I thought it read clear when I clicked `post'.