Related
Hello everyone,
I got my Captivate yesterday shipped from letstalk.com. Everything with it has been working well, except I don't get a data connection with it at all, except WiFi.
As instructed by the sticker on the box the sim I am using is from my old phone, a Samsung SGH-A707 flip phone. The sim is a little over two years old. When the sim is in that phone, I get a 3G icon immediately.
I have tried turning the phone off, leaving it for several minutes, turning it back on again. Also removing the battery.
When I go to Settings, Wireless and Networks, Mobile Networks, Access Point Names, I see ATT WAP listed. I have tried adding another Access Point Network based on settings seen elsewhere in this forum which differed slightly by specifying a username and password, and not having the proxy and port set. But selecting this other APN has no change.
When I go to Network Operators all I see is an unselectable 'Default Setup' item. Others have reported seeing network connection information there, can anyone confirm on their Captivate?
Checking or unchecking 'Data roaming' does not seem to have any effect.
Under Settings, About Phone, Status the Mobile Network Type is listed as 'HSDPA' but Mobile Network State is 'Disconnected'.
LetsTalk are sending me a new SIM to try, but since I get a 3G connection on my old phone my suspicion is that this is a phone problem.
Does anyone have any other ideas though? Any help would be much appreciated.
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
radi0chik said:
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
Click to expand...
Click to collapse
Yeah it shows AT&T under Network.
Nope, not in airplane mode, but thanks for checking, I'd rather you'd assume I was stupid than not ask me the question!
YellowGTO said:
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
Click to expand...
Click to collapse
It is a 3G sim, at least that's what it is labeled as. Like I said I (apparently) got a 3G signal on my old phone. And a new sim is on the way.
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
labbu63 said:
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
Click to expand...
Click to collapse
That's the one, flames and 3G.
jiayi345 said:
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
Click to expand...
Click to collapse
Great, that gives me some hope the new sim that is on the way could fix it, thanks!
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Did you find a solution for this? I'm having the exact same problem with my Captivate. No 3G icon and no packet data connection or mms. When I try to go to a page it immediately gives me the "not found: check your data connection" page, and when I try to send a mms, the 3G icon appears like if it was trying to connect and send it and then disappears when the message fails to send.
I just updated to 2.2 today and I no longer have 3G as well.
just an FYI as long as wifi is turned on you will not see the 3g icon.
I have noticed that when you turn wifi off you generally will not see the 3g icon until you do something with the phone that requires data connections
Turn off wifi and try opening a website via browser...the 3G icon should pop-up automatically at that point
scottlinux said:
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Click to expand...
Click to collapse
Hello sir, I tried this and now i have 3G(icon popped up and internet/mms works) but am i incurring roaming charges?
For me even that's not working, I think my stupid phone is broken.
When I got a refub'ed Captivate for my partner via AT&T online store since it was only $49, I followed the instructions that came on the box, and everything worked except no 3G/data. So thinking that it might be because of a refurb'ed unit, I called AT&T. They told me to bring it into a corp office store. Fortunately, there's one right down the street from me. I took it in, they fiddled with it for about an hour, including swapping 3 different SIMs, and told me that it was a defective phone. I asked then how do I get a replacement. The rep told me to contact cust service for them to ship a replacement out and it'll include instruction to ship the defective one back since they can't replace refurb unit there at the store. So I went out to my car, called the cust service. The cust service rep told me that I have to send the defective one in first before they'll send me a replacement. I got angry and I went right back in the store, grabbed the rep that was helping me out and told him to please talk to the cust service rep to work things out because I'm not leaving the store until it's resolved. So they talked on the phone for about another 30 min. Then they hung up. The rep fiddled with it for another min, then handed me the phone and the 3G/data was working. Appearantly it was the way that the phone was registered with the system, something was out of whack and 3G/data was not available for that phone line. I then recalled that when I ordered the phone from AT&T, I got an email with instructions that I had to follow, which I did, then I followed the instructions that came with the box. I didn't think much at the time, but it seems like the instruction was telling to do the same thing as the email's instruction was except it was via a slightly different way. So I think I might have inadvertly register the phone twice. In any case, when that happens, 3G/data is not available and yet, the reps checking in the system found the account was setup correctly with the proper plans, changed plans, swapped SIMs, and came to the conclusion of defective phone when the phone was perfectly fine. I don't know if this will help any one. But if your phone is not flashed or rooted, you might want to have AT&T check your account and phone registration.
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
you just replied to a thread 5 months dead..
Thank you for updating.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Click to expand...
Click to collapse
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
TRusselo said:
you just replied to a thread 5 months dead..
Click to expand...
Click to collapse
...and, it looks like someone found it useful.. Five months, or five days, or five minutes.. If it isn't helping, why say anything at all?
roguegrl said:
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
Click to expand...
Click to collapse
Hey Guys ok so i am with Rogers in Toronto...I flashed it to stock but have flashed it using AT&T stock (Dont ask why) and now i am unable to use my data... Any help would be greatly appreciated...i am able to use my phone with no issues....
Got my 3G back.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
Dude, thank you so much !
Hi everyone, I have a HD2 running Windows Phone 7 but I am having problems and I want to check with anyone on Giffgaff if they have the same problems.
I have my phone setup correctly and all the bars have been lifted by Giffgaff, my email works, I can watch Youtube fine and I can surf without fine and I can remote desktop to servers at work.
But the problem I have is I cant use XBox live and I cant download anything from the marketplace (I can browse the marketplace fine) I just get the dots across the top of the screen then after a minute or two it says there is a problem and to try later.
If I connect via WiFi then everything is fine and if I pop in my old Orange sim card and configure accordingly that works also. So I know there is nothing wrong my my Live account or my phone its something to do with Giffgaff.
So does anyone here have a WP7 phone on Giffgaff? does everything work for you?? I have tried on the Giffgaff forums but no luck. You guys are my last hope.
Thanks in advance.
Hi mate,
I have an Omnia 7 with a GiffGaff SIM in the phone and its running fine. Not sure why it wouldn't work on your considering you've got browsing and youtube working.
Anything you need me to check, give us a shout.
Cheers
Jas
Thanks Jazzyuk, did yours work straight off? did you have to configure Giffgaff manually and did you have to get anything changed on your account?
I ask because at first I could not access the marketplace at all and when Giffgaff lifted the adult bar I can browse the marketplace but not purchase anything. XBox live has never worked for me.
Thanks again.
Hi mate,
I didn't have to do anything related to my account. I got the giffgaff sim on Wednesday, put it in my phone, setup the APN details on the phone and it worked from there. Didn't have to do anything else.
Sorry not much help other than that...
Jas
Ok thanks for your help
you have to activate your phone
wp7 licence is bounded to the device. hd2 wp7 emulates hd7. you have to call microsoft to get it activated. live services needs this activation. it does not have anything to do with your sim.
its a port and basically you are using illegal copy of wp7. you need to call microsoft to activate the phone. how to do this? use the search button or just browse the hd2 wp7 forum.
p/s: in my country, calling to activate will not work anymore because they are asking you to bring your phone over - so no dice there.
I have activated with Microsoft (twice I did not keep the code first time) and as mentioned via WiFi or Orange everything is fine and tried with different roms which is why I was looking at my operator as I have eliminated practically everything else.
But thanks anyway
Just in case anyone else is following this thread, I flashed one of the new NoDo HD2 roms and everything works
Thanks for everyone who helped.
dr_strangetrick said:
Hi everyone, I have a HD2 running Windows Phone 7 but I am having problems and I want to check with anyone on Giffgaff if they have the same problems.
I have my phone setup correctly and all the bars have been lifted by Giffgaff, my email works, I can watch Youtube fine and I can surf without fine and I can remote desktop to servers at work.
But the problem I have is I cant use XBox live and I cant download anything from the marketplace (I can browse the marketplace fine) I just get the dots across the top of the screen then after a minute or two it says there is a problem and to try later.
If I connect via WiFi then everything is fine and if I pop in my old Orange sim card and configure accordingly that works also. So I know there is nothing wrong my my Live account or my phone its something to do with Giffgaff.
So does anyone here have a WP7 phone on Giffgaff? does everything work for you?? I have tried on the Giffgaff forums but no luck. You guys are my last hope.
Thanks in advance.
Click to expand...
Click to collapse
+1
Exactly the same issue with HTC Titan.
Mine is Windows 7.5 7740/7720 the recent update that we had yesterday.
---------- Post added at 08:35 PM ---------- Previous post was at 07:55 PM ----------
Here I found the solution: http://www.microsoft.com/windowsphone/en-gb/howto/wp7/apps/download-apps-and-games-faq.aspx
I hope it will help future WP7.5 users and giffgaffers!
Add the apn settings manually, that worked for me
Copied from the GiffGaff pages...
Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10
Open settings, mobile network then add apn and fill in what you can, also make sure the adult bar has been removed from your account.
Same problem here, new to GiffGaff and can't download any apps. Can browse to them but just hangs installing.
Only thing I haven't done yet is remove the adult bar as the web page doesn't appear to be working.
What is ''Giffgaff'' ?
Giffgaff is a new mobile operator in the UK (check my sig)
Get the adult bar removed and make sure you have the apn settings correct
kaka_mara said:
What is ''Giffgaff'' ?
Click to expand...
Click to collapse
GiffGaff is one of the UK's newest and best sounding PAYG network around. However, it isn't worth anyones time or money. The service is constantly messing up, I have had several weekends over the 9 months with them were I couldn't call in or out and couldn't send receive text messages, I get text messages coming through at random hours, literally days after they were sent. My girlfriend is on it too, we once tried to make a call from my phone to hers in the same room and it kept going to her answer phone. '3' offer essentially the same thing as their £10 deal for £15, and I was more than happy to fork over an extra £5 a month for a network that worked properly.
GiffGaff is good for kids, but for an adult who uses it as a business number also? Not in the slightest. Their customer service consists of a forum (one of the reasons they can be cheaper) where people spam you with the same reply and tell you that you are wrong because theirs is working fine ¬¬ it was one massive nightmare. I'd strongly suggest everyone stays away from their crap.
Not wanting to take away from Siksik6 problem but here's my twopece worth.
Ive been on Orange, Vodaphone, O2 and Virgin mobile and out of all of them Giffgaff has worked the best.
I had no connectivity one weekend in November last year but that transpired to be an O2 issue and it was just data only. Calls and txt were fine and the few times I have used the forums for help I have always got help from other members.
I personally would recommend Giffgaff to anyone
dr_strangetrick said:
Not wanting to take away from Siksik6 problem but here's my twopece worth.
Ive been on Orange, Vodaphone, O2 and Virgin mobile and out of all of them Giffgaff has worked the best.
I had no connectivity one weekend in November last year but that transpired to be an O2 issue and it was just data only. Calls and txt were fine and the few times I have used the forums for help I have always got help from other members.
I personally would recommend Giffgaff to anyone
Click to expand...
Click to collapse
This is the problem with the network.
People are so quick to get £5 through a refferal sim (they pay you through paypal to tell other it is a good network and get them to order a sim from your link) that they are willing to pretend it's "better" than any other network. I'd believe you if you said it was a good network, but better? in what ways? the 3G isn't even as fast as O2's!
I seriously suggest everyone go take a long at the mess of a 'customer service' forum there before even considering going there (every single thread is a mess of 20 things saying the same thing, people telling new members they are wrong and that the service isn't bad and is 98% total illiterate gibberish)
You know what a proper mobile networks forum has? Hardly anything because they don't constantly have problems from everything from sign up to complete phone blackouts.
And yes, sorry to steal the thread, but people shouldn't believe it is good. £5 more on any other network for the same deal will seriously do you more good. If you have problems you press a button and sort it out.
So I bought the HTC Once E8 from Etotalk, which came with all the Chinese apps removed and the Google Play store added. I went to the ATT store to get a nano sim, and calls and texts work just fine. My issue is with the data connection. I have done a lot of google fu, and have tried the same settings that people are using for UK M8's but am still having issues. From my understanding the bands are supported, so It should just be a configuration issue.
Would anybody be able to shed some light on this for me? This is my first overseas phone, and I have only had experience with vanilla Android installs to date.
Also, the first thing I did was install the software update from HTC, which probably wasn't the smartest move. I don't see how this would affect APN settings though....
Let me know if any other info is needed, thanks in advance for any help!!
ethansc said:
So I bought the HTC Once E8 from Etotalk, which came with all the Chinese apps removed and the Google Play store added. I went to the ATT store to get a nano sim, and calls and texts work just fine. My issue is with the data connection. I have done a lot of google fu, and have tried the same settings that people are using for UK M8's but am still having issues. From my understanding the bands are supported, so It should just be a configuration issue.
Would anybody be able to shed some light on this for me? This is my first overseas phone, and I have only had experience with vanilla Android installs to date.
Also, the first thing I did was install the software update from HTC, which probably wasn't the smartest move. I don't see how this would affect APN settings though....
Let me know if any other info is needed, thanks in advance for any help!!
Click to expand...
Click to collapse
You probably lost the etotalk modrom while updating, but that shouldn't be a big deal. Though it may have overwritten the predefined APN settings?
Did you manualy check your APN settings under settings --> mobile data --> sim1 --> access point names?
matthijsph said:
You probably lost the etotalk modrom while updating, but that shouldn't be a big deal. Though it may have overwritten the predefined APN settings?
Did you manualy check your APN settings under settings --> mobile data --> sim1 --> access point names?
Click to expand...
Click to collapse
Yeah that's what I think happened, is that I lost the modrom. I wouldnt think that would affect the APN though, isn't that supposed to be unique to each country, or something of the sort? I will send Etotalk a message and ask them if there's a chance that could be it anyways.
I have indeed tried keying it in manually, trying every combination from default, to the one I got from the ATT rep, to the ones I have found online from different forums.
Fixed
I tried using the legacy cingular APN. Apparently my grandfathered unlimited data plan was on these old codes, ie. 3G only...
Thanks anyways.
First time poster and a real newby when it comes to tweaking phones.
I have an unlocked LG V20 which I purchased (and really like) from T-Mobile. I am trying to use it with Consumer Cellular. I have gotten it to work sometimes but it connects very seldom.
I had to set up the APN settings manually which seems weird but like I said, it works - sometimes.
Currently, I cant seem to send texts or even call anyone. The phone says it's registered on the network.
I was having an issue with it de-selecting the APN settings I had made (and saved) for Consumer Cellular. As it was a T-mobile phone, I figured it was trying to go back to the T-Mobile APN so I figured out how to delete the T-Mobile APN. I also deleted all other APN choices except the one I had made for Consumer Cellular. Now it seems to keep the CC APN selected but only for a short time. After awhile, it will de-select the APN so there is no APN selected at all.
Now it cant make calls at all
I am also getting an "er082" error (red phone icon) regarding WiFi calling.
Any help would be much appreciated. I really like this phone and would like it to work
Thanks,
Jim
Hello all, Before I forget or ignore the feeling, ive been thru a week of NO DATA since ATT dropped their 3G Service...So let me begin....
This past monday, i got an auto txt from ATT about how theyre dropping 3g and their going to activate my new SIM and new phone which i didnt have at all. they mailed me a crap go phone w/ my new sim to my old address so i never got anything at all. my poco f1 was running fine untill they effed it all up. if it aint broke dont fix it lol
Come Tuesday my phone did not have any data connection whatsoever, just service. all i could do was make phone calls and that was it. luckily i have an ATT iphone for work and swapped sims, and my f1 worked again...so i called ATT service and they told me to go to my nearest store to get a new sim, which i did on wednesday. the rep waved my 5.00dollar fee and it looked like i had service, but i didnt....
i was already at home and noticed my data connection was not connected, looked thru settings and everything was appropriate. what i did notice was my apn settings were missing. all of them and it said "apn settings not available for this user" i couldnt save anything if i tried to make a new one, so i called ATT again on friday and was on the phone w/ a rep for an hour and he couldnt figure it out! made a service ticket to an engineer and i havent heard back from them yet...
i had the ****s of ATT and decided today that i go back to that same store and wouldnt u know the same rep i dealt w/ was there. i told him my whole situation again and showed him by switching sims between my work phone and my poco f1 that i do get signal except apn settings were missing. he was stumped...
we tried one thing and it actually worked! and i have data again w/ a new apn setting. so ive decided to share w/ whomever is having problems such as myself had...
i took some screenies of the apn settings for ATT...all the rep did was add new apn, and first line is "att" w/o quotes, and changed second line to "phone" that was it, i was able to save it and my 4g logo popped back up on the upper right hand side of status bar and i have data connection again...i dont get it still, but it works again. i was scared id need another phone cuz i just got my f1 not even a year ago and im in love w/ it...
i even installed a new rom and had to do the same thing over again hence is why i took the screenshots to begin with... hope this works for anyone w/ issues cuz a weeks worth of banging my head against a wall and dealing w/ morons can be quite time consuming so best of luck to all!
EDIT: you can add the other necessary info, but if you change the MNC from 280 to 410 and try to save. poof! it goes away and you have to start over again and doesnt save....
WHAT YOU NEED TO SAVE...
NAME - ATT
APN - PHONE
MMSC - HTTP://MMSC.MOBILE.ATT.NET
PROXY - PROXY.MOBILE.ATT.NET
MMS PORT - 80
MCC - 310
MNC - 280
APN PROTOCOL - IPV4/IPV6
ROAMING PROTOCOL - IPV4
THAT SHOULD BE ALL. MAKE SURE YOU SAVE. THE APN TYPE WILL AUTOMATICALLY FILL THAT LINE IN. THIS MAY WORK FOR OTHER 4G PHONES ON ATT NETWORK. TRY IT OUT AND LOG YOUR INFO ON HERE.
mik3di3s3l said:
Hello all, Before I forget or ignore the feeling, ive been thru a week of NO DATA since ATT dropped their 3G Service...So let me begin....
This past monday, i got an auto txt from ATT about how theyre dropping 3g and their going to activate my new SIM and new phone which i didnt have at all. they mailed me a crap go phone w/ my new sim to my old address so i never got anything at all. my poco f1 was running fine untill they effed it all up. if it aint broke dont fix it lol
Come Tuesday my phone did not have any data connection whatsoever, just service. all i could do was make phone calls and that was it. luckily i have an ATT iphone for work and swapped sims, and my f1 worked again...so i called ATT service and they told me to go to my nearest store to get a new sim, which i did on wednesday. the rep waved my 5.00dollar fee and it looked like i had service, but i didnt....
i was already at home and noticed my data connection was not connected, looked thru settings and everything was appropriate. what i did notice was my apn settings were missing. all of them and it said "apn settings not available for this user" i couldnt save anything if i tried to make a new one, so i called ATT again on friday and was on the phone w/ a rep for an hour and he couldnt figure it out! made a service ticket to an engineer and i havent heard back from them yet...
i had the ****s of ATT and decided today that i go back to that same store and wouldnt u know the same rep i dealt w/ was there. i told him my whole situation again and showed him by switching sims between my work phone and my poco f1 that i do get signal except apn settings were missing. he was stumped...
we tried one thing and it actually worked! and i have data again w/ a new apn setting. so ive decided to share w/ whomever is having problems such as myself had...
i took some screenies of the apn settings for ATT...all the rep did was add new apn, and first line is "att" w/o quotes, and changed second line to "phone" that was it, i was able to save it and my 4g logo popped back up on the upper right hand side of status bar and i have data connection again...i dont get it still, but it works again. i was scared id need another phone cuz i just got my f1 not even a year ago and im in love w/ it...
i even installed a new rom and had to do the same thing over again hence is why i took the screenshots to begin with... hope this works for anyone w/ issues cuz a weeks worth of banging my head against a wall and dealing w/ morons can be quite time consuming so best of luck to all!
EDIT: you can add the other necessary info, but if you change the MNC from 280 to 410 and try to save. poof! it goes away and you have to start over again and doesnt save....
WHAT YOU NEED TO SAVE...
NAME - ATT
APN - PHONE
MMSC - HTTP://MMSC.MOBILE.ATT.NET
PROXY - PROXY.MOBILE.ATT.NET
MMS PORT - 80
MCC - 310
MNC - 280
APN PROTOCOL - IPV4/IPV6
ROAMING PROTOCOL - IPV4
THAT SHOULD BE ALL. MAKE SURE YOU SAVE. THE APN TYPE WILL AUTOMATICALLY FILL THAT LINE IN. THIS MAY WORK FOR OTHER 4G PHONES ON ATT NETWORK. TRY IT OUT AND LOG YOUR INFO ON HERE.
Click to expand...
Click to collapse
omg my oppo r11s has been working so i got the oppo find x2 lite i can make calls get messages and get them cant get calls on whattsapp calls its killing me
mik3di3s3l said:
Hello all, Before I forget or ignore the feeling, ive been thru a week of NO DATA since ATT dropped their 3G Service...So let me begin....
This past monday, i got an auto txt from ATT about how theyre dropping 3g and their going to activate my new SIM and new phone which i didnt have at all. they mailed me a crap go phone w/ my new sim to my old address so i never got anything at all. my poco f1 was running fine untill they effed it all up. if it aint broke dont fix it lol
Come Tuesday my phone did not have any data connection whatsoever, just service. all i could do was make phone calls and that was it. luckily i have an ATT iphone for work and swapped sims, and my f1 worked again...so i called ATT service and they told me to go to my nearest store to get a new sim, which i did on wednesday. the rep waved my 5.00dollar fee and it looked like i had service, but i didnt....
i was already at home and noticed my data connection was not connected, looked thru settings and everything was appropriate. what i did notice was my apn settings were missing. all of them and it said "apn settings not available for this user" i couldnt save anything if i tried to make a new one, so i called ATT again on friday and was on the phone w/ a rep for an hour and he couldnt figure it out! made a service ticket to an engineer and i havent heard back from them yet...
i had the ****s of ATT and decided today that i go back to that same store and wouldnt u know the same rep i dealt w/ was there. i told him my whole situation again and showed him by switching sims between my work phone and my poco f1 that i do get signal except apn settings were missing. he was stumped...
we tried one thing and it actually worked! and i have data again w/ a new apn setting. so ive decided to share w/ whomever is having problems such as myself had...
i took some screenies of the apn settings for ATT...all the rep did was add new apn, and first line is "att" w/o quotes, and changed second line to "phone" that was it, i was able to save it and my 4g logo popped back up on the upper right hand side of status bar and i have data connection again...i dont get it still, but it works again. i was scared id need another phone cuz i just got my f1 not even a year ago and im in love w/ it...
i even installed a new rom and had to do the same thing over again hence is why i took the screenshots to begin with... hope this works for anyone w/ issues cuz a weeks worth of banging my head against a wall and dealing w/ morons can be quite time consuming so best of luck to all!
EDIT: you can add the other necessary info, but if you change the MNC from 280 to 410 and try to save. poof! it goes away and you have to start over again and doesnt save....
WHAT YOU NEED TO SAVE...
NAME - ATT
APN - PHONE
MMSC - HTTP://MMSC.MOBILE.ATT.NET
PROXY - PROXY.MOBILE.ATT.NET
MMS PORT - 80
MCC - 310
MNC - 280
APN PROTOCOL - IPV4/IPV6
ROAMING PROTOCOL - IPV4
THAT SHOULD BE ALL. MAKE SURE YOU SAVE. THE APN TYPE WILL AUTOMATICALLY FILL THAT LINE IN. THIS MAY WORK FOR OTHER 4G PHONES ON ATT NETWORK. TRY IT OUT AND LOG YOUR INFO ON HERE.
Click to expand...
Click to collapse
Thank you very much for sharing!!!!!!!!!!!!!!! It really works!