OEM contacts app blank, never worked out of box - Galaxy Tab 2 Q&A, Help & Troubleshooting

Samsung Galaxy Tablet 2 10.1 (GT-P5113, wifi only, USA)
The pre-installed, out of the box, Samsung "Contacts" app does not work. It has never worked since I opened the box. I did use the pre-installed Samsung email app to setup and sync with my google gmail account contacts info. I used the Samsung email app and it can access my gmail contacts info when I type into the recipient field (in Samsung email app). For email purposes I use gmail and it works fine and can access my contacts too.
The manner of the Contacts apps not working: Run the app and the app shows an all white colored screen with a thin black horizontal line about 1/3 inch below the top edge of the screen that runs from side to side. The much smaller area above this line is very slightly more grayish white. This is all, there are no gui objects displayed except the thin black horizontal line.
I believe I am doing something wrong that causes this problem, because:
This problem has occurred on two different Samsung Galaxy Tab 2 10.1 devices that I bought. I bought my first Tab 2 and it had this problem. I returned it. I bought a second Tab 2 and it has this same problem. This problem occurred on both tablets when they were running 4.0.3 NOT rooted. Both tablets later updated to 4.0.4 and rooted and the problem still occurs.
Help is very appreciated.
Kelvin

I noticed the same behaviour after the update to 4.04 (on my tab2 P3100).
After playing around with deleting the app settings and so on, i deleted and recreated my sync settings.
Even that did not help.
Since the underlying sync and contact database on my device seemed to work correctly the
solution was for me to install and use Go Contacts from market.

tornnaga said:
... the solution was for me to install and use Go Contacts from market.
Click to expand...
Click to collapse
That app is not compatible with galaxy Tab 2. Can you recommend another app for contacts use?

Related

Built in email has no text on Exhibit ii 4g / CM9

Hello,
I have successfully ported my Samsung Exhibit 4g ii to CM9 (jocala latest build); my carrier is T-mobile. Everything works fine except the built-in email. The email has an annoying problem that it sometimes fails to display the text message on screen. After restart the issue usually go away. Since I am using the phone to check business emails, losing the email text can be quite inconvenient.
I wonder if this is a known issue. Being new to this forum I could not find a FAQ for Android general or Exhibit 4g ii. Any comments are welcome.
Thanks!
nref said:
Hello,
I have successfully ported my Samsung Exhibit 4g ii to CM9 (jocala latest build); my carrier is T-mobile. Everything works fine except the built-in email. The email has an annoying problem that it sometimes fails to display the text message on screen. After restart the issue usually go away. Since I am using the phone to check business emails, losing the email text can be quite inconvenient.
I wonder if this is a known issue. Being new to this forum I could not find a FAQ for Android general or Exhibit 4g ii. Any comments are welcome.
Thanks!
Click to expand...
Click to collapse
i have the same phone same cm9 jocala build
are you talking about gmail or the built in email program? i only use gmail and no issues there.
i guess you can set your gmail to access business email account so you can use gmail app?
I am talking about the built-in email program, not gmail.
Specifically I am using the built-in email program to connect to my business account in Microsoft Exchange.
diablofreak said:
i have the same phone same cm9 jocala build
are you talking about gmail or the built in email program? i only use gmail and no issues there.
i guess you can set your gmail to access business email account so you can use gmail app?
Click to expand...
Click to collapse
Hi nref
I have the same Issue with the e-mail program as well. I don't have a solution but have 2 workarounds.
1. I installed ES Task manager and every time e-mail will give me a blank screen, I quit email, go task manager, clear cache and come back to email and it shows the text (note you need to come back to email via the email icon , not long pressing home and app switching).
2. The problem is that email shows white text on white bkground. if the text issue is not resolved by above, I select all of the text and paste it in notepad and read it there. I think I haven't had to use this since the last build.
Hope this helps. Let us know if you find a better solution.
Hi dcnarad,
The tips definitely helped! Now I do not have to restart the phone. Thanks again for the advice.
dcnarad said:
Hi nref
I have the same Issue with the e-mail program as well. I don't have a solution but have 2 workarounds.
1. I installed ES Task manager and every time e-mail will give me a blank screen, I quit email, go task manager, clear cache and come back to email and it shows the text (note you need to come back to email via the email icon , not long pressing home and app switching).
2. The problem is that email shows white text on white bkground. if the text issue is not resolved by above, I select all of the text and paste it in notepad and read it there. I think I haven't had to use this since the last build.
Hope this helps. Let us know if you find a better solution.
Click to expand...
Click to collapse
no Text in Email - workaround
hello,
I have another workaround for that problem:
'system settings' - 'developer options' -'kill app back button'
Next time you can't see any text in the body of an email, exit the app pressing the 'back button' until the message 'application killed' appears.
When you now start the email-app again, you can see the text. This is the same procedure like killing it in a taskmanager.
lg
--
Samsung Galaxy S plus CM9
portokan said:
hello,
I have another workaround for that problem:
'system settings' - 'developer options' -'kill app back button'
Next time you can't see any text in the body of an email, exit the app pressing the 'back button' until the message 'application killed' appears.
When you now start the email-app again, you can see the text. This is the same procedure like killing it in a taskmanager.
lg
--
Samsung Galaxy S plus CM9
Click to expand...
Click to collapse
Hey I just ported over to CM9 with my LG C800 had the same problem, this worked great as a quick fix. Hopefully the newer builds fix this problem cheers
error device independent?
I think the error is device independent and affects CM9
lg
Known Bug?
Is this a known Bug?

[Q] Samsung Galaxy S3 calendar not syncing to Google/other devices

Edit: I posted this after an hour of trying to fix it myself, and of course I solved the problem five minutes after posting it. Problem was that on the phone the entries were by default being made under a local calendar and not my Google account.
I'm having sort of a weird problem with calendar syncing. I use two android devices - my phone which is a Samsung Galaxy S3 (i9300 international version purchased overseas), and my tablet which is an Asus Transformer Prime (TF201), and Google Calendars. Events that I create on my phone do not upload to Google Calendars or to my tablet. However, events created on Google or on the tablet will sync to the phone - it's only the phone-created events that won't sync.
Before making this thread I googled around and didn't find much. I followed every step in http://support.google.com/calendar/bin/static.py?hl=en&page=ts.cs&ts=2819319 , but there was no effect. I've tested the phone on the cellular signal and on wifi, and I'm using the stock calendar.
The tablet has no problems, but both it and my phone are rooted and running stock 4.1.1. The only thing I can think of that could be causing this is the fact that I manually updated the phone to 4.1.1 with odin, and shows as being modified under Device Status.
Anyone have any ideas that I haven't tried yet?
mewmew! said:
Edit: I posted this after an hour of trying to fix it myself, and of course I solved the problem five minutes after posting it. Problem was that on the phone the entries were by default being made under a local calendar and not my Google account.
I'm having sort of a weird problem with calendar syncing. I use two android devices - my phone which is a Samsung Galaxy S3 (i9300 international version purchased overseas), and my tablet which is an Asus Transformer Prime (TF201), and Google Calendars. Events that I create on my phone do not upload to Google Calendars or to my tablet. However, events created on Google or on the tablet will sync to the phone - it's only the phone-created events that won't sync.
Before making this thread I googled around and didn't find much. I followed every step in http://support.google.com/calendar/bin/static.py?hl=en&page=ts.cs&ts=2819319 , but there was no effect. I've tested the phone on the cellular signal and on wifi, and I'm using the stock calendar.
The tablet has no problems, but both it and my phone are rooted and running stock 4.1.1. The only thing I can think of that could be causing this is the fact that I manually updated the phone to 4.1.1 with odin, and shows as being modified under Device Status.
Anyone have any ideas that I haven't tried yet?
Click to expand...
Click to collapse
Using Note 3, can't seem to find the "default" setting (OS 4.3) to get my S calendar to sync with google calendar.

[Q] Calendar notifications stopped working after connecting talbet to Google Account

Recently I bought a Samsung Galaxy Tab Pro 10.1 which runs on 4.4.2.
As soon as I connected it to my Google Calendar account the notifications on my Nexus 5 stopped working.
All calendar events appear, with right reminders etc but notifications only go off on the Tab.
So far I tried to see if it is the settings of Google Calendar (which seems to be not) or some syncing issue (which is not).
On phone I have aCalendar while on the tablet I use the S Planner.
Does anyone know what should I look for? ie if it is some service on the phone or something I am missing?

Wrong Samsung account associated with my S2 and apps unavailable

I got my S2 Classic yesterday and spent a bit of time setting it up. All was going well until I went in to the menu on the Gear app on my Note 3 and found that I was connected to my son's Samsung account. I have no idea how this happened as I didn't enter it at any point in the setup. I tried to see if there was any way to switch to my account but there doesn't seem to be. I decided to delete and reinstall the Gear app from the phone and factory reset the Gear but it's still the same. The only thing I can think of is to delete his Samsung account. He has a Galaxy S5 but says he doesn't remember setting up the Samsung account so I think I just registered the phone when I bought it and that's all the account has been used for. What would the effect be of deleting his account and, if I did, what would i do then?
Also, I have seen a list on here of apps which are compatible with the S2. When I look on the Gear app store there are a lot of them missing such as Gmail, GoSMS, Google Music and a load more. I wouldn't think that this is associated with the above problem but can't see why this would be unless they aren't available in all countries? I am in the UK.
I would really appreciate any help with this. Thanks.
Can anyone help please?
The phone is using whatever Samsung account is on it. You will have to delete that account on the phone and put yours on it. You may need to factory reset the watch too. In the app side the disappearing app seems to be a common problem. The apps do need to be compatible with your phone as well as the watch. Good luck
Thanks for the reply. If I delete my son's account I assume that I will only de removing it from the phone and not deleting it altogether?
I removed my sons's account and added mine OK. Thanks for the help. Re the apps, is there anywhere where you can find out which apps are compatible with which phone?
Not sure on that. If you know the app you can post here and ask someone to give you the developers email address
The one I'm most interested in is Gmail and I'm surprised that I can't find that on the Gear app store. Is it not available on the Note 3 or is it that it's not available in the UK?
If you go to your gear app on your phone and then to notifications you can click on manage notifications ands select Gmail and any other app you want to get notifications for on your watch. try that
Yes, I ticked Gmail there when I set it up but I don't get any Gmail notifications at all. I also have Email ticked although I don't have that set up. I have tried unticking that but it doesn't seem to make any difference. I had assumed that I would need to download a Gear Gmail app, I take it that I don't?
Is Gmail set up on your phone? That's where the notification comes from. . There is no Gmail watch app that I know about
That makes more sense! I had been looking for a separate app for the Gear. I have now gone in to the Gmail app on my phone and turned on Notifications. This is partially successful in that it did start sending notifications to the Gear but it also beeped on the phone which was why I had set Notifications off in the first place. It seems to be a bit unreliable though in that only some of the emails are showing on the Gear. I have fixed the beep by setting the tone to be played as Silent. I'll see how it goes over the next few days with Notifications. I'll also re-explore the list of apps I was looking at as I am now assuming that those I thought I was missing are actually not Gear apps at all but Android apps which can send Notifications to the phone. Many thanks for your help with this.
Enjoy
how to find which samsung accounts are associated with my gear s2??

[Q] Google contacts sync not working

Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
fridgeman said:
Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
Click to expand...
Click to collapse
Download "contacts sync fix" from the play store and run it. Worked for me.
Is this with all contacts? Or just those You've entered in your new phone? What if you add a contact via the website? Does that sync to your phone?
grunt6 said:
Download "contacts sync fix" from the play store and run it. Worked for me.
Click to expand...
Click to collapse
I was having the same issue of not syncing Contacts in two Google Account, used the suggested app, it seems to be working. Thanks.
I've noticed I lost some contacts when I synched my s7 to my s8. I realized it when I would get texts from someone, see no name and just their number in the messaging app but was able to figure out who it was based on the message history which transferred over fine using smart switch. Of course the missing contacts were propogated to google and not sure how they got deleted.
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
grunt6 said:
Download "contacts sync fix" from the play store and run it. Worked for me.
Click to expand...
Click to collapse
this ap worked for me, THANK YOU SO MUCH
This sucks!
"sync is currently experiencing problems, it will be back shortly"
... AND I HAVEN'T SEEN IT WORK SINCE!
Does the app in the store kick it back into gear... Or is it just a temporary fix?
Fixed
After switching over to to the S8+ from the S7 EDGE, I
1. uninstalled the main Gmail account from my new phone
2. Reinstalled it
3. Restored contacts from main phone settings menu
4. Went to phone, contacts menu, and removed the "hide contacts with no number"
5. Magically, the contacts I wanted... were there. But they had their numbers stored in another account. Not sure why.
6. Copied and pasted the number I had been missing into all my main or pertinent Gmail accounts from within the contacts app of the phone.
7. Beautifully, the contact shows up now... AND... the phone backs up and syncs contacts as it should with no error message.
:laugh:
Thanks, my friend was having this issue on his older galaxy phone.
fridgeman said:
Since setting up my phone on 20th April, Google contacts has failed to sync, but Samsung contacts is working fine. This is showing up in both the Cloud/Accounts/Google contact sync and in the Contacts App /manage contacts/sync contacts. Is anyone else experiencing the same, thinking it may be that i used Smart switch to transfer content from my S6.
Click to expand...
Click to collapse
If you turn on power saving mode , just turning off the Power Saving feature .
I try on my Galaxy Note 5 it work....
This app fixed my contacts issue as well. I've used iOS for five years now, but now bought a Samsung S8. LOVE this new device! Only my new contacts wouldn't keep properly synced to my Google Apps account (basically my domain coupled with gmail). This app fixed this, everything now works peachy! I'm going to buy this app just to reward its creator! THANKS!
GeorgeMike said:
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
Click to expand...
Click to collapse
bump..
Disappearing contacts
I have Verizon S8+ and lately gmail contacts I have had in my Android phones for years, have started disappearing. Last week, I noticed in messages, a number with no name. when I looked at texts, I noticed this is a friend I have had in my phone for years and his number had been deleted in gmail. I noticed about 10 others that same thing has happened. I had to go back into gmail and enter number. Anyone know why this is happening?
Root cause = battery saving mode
GeorgeMike said:
Hope this solution might work for you ! I'm using S8 plus and the root cause was that the battery saving mode disabled these things
Click to expand...
Click to collapse
I have the same phone and issue and this was the root cause too! Thank you!!!
What's annoying is that no where does it say anything about the mode interfering with your account settings.
Thank you for the find!
I am suffering from this problem as well, tried turning off battery saving mode, downloaded the contact sync fix app and still nothing. Still says last contact synced in March. Also my calender won't sync nor Keep Notes either :/
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