Built in email has no text on Exhibit ii 4g / CM9 - General Questions and Answers

Hello,
I have successfully ported my Samsung Exhibit 4g ii to CM9 (jocala latest build); my carrier is T-mobile. Everything works fine except the built-in email. The email has an annoying problem that it sometimes fails to display the text message on screen. After restart the issue usually go away. Since I am using the phone to check business emails, losing the email text can be quite inconvenient.
I wonder if this is a known issue. Being new to this forum I could not find a FAQ for Android general or Exhibit 4g ii. Any comments are welcome.
Thanks!

nref said:
Hello,
I have successfully ported my Samsung Exhibit 4g ii to CM9 (jocala latest build); my carrier is T-mobile. Everything works fine except the built-in email. The email has an annoying problem that it sometimes fails to display the text message on screen. After restart the issue usually go away. Since I am using the phone to check business emails, losing the email text can be quite inconvenient.
I wonder if this is a known issue. Being new to this forum I could not find a FAQ for Android general or Exhibit 4g ii. Any comments are welcome.
Thanks!
Click to expand...
Click to collapse
i have the same phone same cm9 jocala build
are you talking about gmail or the built in email program? i only use gmail and no issues there.
i guess you can set your gmail to access business email account so you can use gmail app?

I am talking about the built-in email program, not gmail.
Specifically I am using the built-in email program to connect to my business account in Microsoft Exchange.
diablofreak said:
i have the same phone same cm9 jocala build
are you talking about gmail or the built in email program? i only use gmail and no issues there.
i guess you can set your gmail to access business email account so you can use gmail app?
Click to expand...
Click to collapse

Hi nref
I have the same Issue with the e-mail program as well. I don't have a solution but have 2 workarounds.
1. I installed ES Task manager and every time e-mail will give me a blank screen, I quit email, go task manager, clear cache and come back to email and it shows the text (note you need to come back to email via the email icon , not long pressing home and app switching).
2. The problem is that email shows white text on white bkground. if the text issue is not resolved by above, I select all of the text and paste it in notepad and read it there. I think I haven't had to use this since the last build.
Hope this helps. Let us know if you find a better solution.

Hi dcnarad,
The tips definitely helped! Now I do not have to restart the phone. Thanks again for the advice.
dcnarad said:
Hi nref
I have the same Issue with the e-mail program as well. I don't have a solution but have 2 workarounds.
1. I installed ES Task manager and every time e-mail will give me a blank screen, I quit email, go task manager, clear cache and come back to email and it shows the text (note you need to come back to email via the email icon , not long pressing home and app switching).
2. The problem is that email shows white text on white bkground. if the text issue is not resolved by above, I select all of the text and paste it in notepad and read it there. I think I haven't had to use this since the last build.
Hope this helps. Let us know if you find a better solution.
Click to expand...
Click to collapse

no Text in Email - workaround
hello,
I have another workaround for that problem:
'system settings' - 'developer options' -'kill app back button'
Next time you can't see any text in the body of an email, exit the app pressing the 'back button' until the message 'application killed' appears.
When you now start the email-app again, you can see the text. This is the same procedure like killing it in a taskmanager.
lg
--
Samsung Galaxy S plus CM9

portokan said:
hello,
I have another workaround for that problem:
'system settings' - 'developer options' -'kill app back button'
Next time you can't see any text in the body of an email, exit the app pressing the 'back button' until the message 'application killed' appears.
When you now start the email-app again, you can see the text. This is the same procedure like killing it in a taskmanager.
lg
--
Samsung Galaxy S plus CM9
Click to expand...
Click to collapse
Hey I just ported over to CM9 with my LG C800 had the same problem, this worked great as a quick fix. Hopefully the newer builds fix this problem cheers

error device independent?
I think the error is device independent and affects CM9
lg

Known Bug?
Is this a known Bug?

Related

WIMP not working?

Well, installed WIMP today on my HD2, used the setup util to enter the settings, even did a soft-reset of the phone, but: when I send a msg as described in the manual ($WIMPxxxx - where xxxx is my PIN), my device simply tells me it has received a new textmsg and displays this msg. WIMP does not seem to intercept it, and doesn't respond...
Anyone a clue how to get this to work?
I use a similar program, Sprite Terminator, and everytime I try and track my HD2 by sending a GPS command I get no reply back.
Very odd.
Appelsap said:
Well, installed WIMP today on my HD2, used the setup util to enter the settings, even did a soft-reset of the phone, but: when I send a msg as described in the manual ($WIMPxxxx - where xxxx is my PIN), my device simply tells me it has received a new textmsg and displays this msg. WIMP does not seem to intercept it, and doesn't respond...
Anyone a clue how to get this to work?
Click to expand...
Click to collapse
Disable htc messaging...
It appears WIMP is designed to work with windows (poutlook) handling sms, not the HTC messaging app.
Zenyee Disable HTC Messaging (unsure of source) will disable HTC messaging when installed and enable it again when uninstalled.
I'm still looking for a solution so that I can have both... but at the moment I prefer the messaging interface and don't really put my phone down anywhere... so wimp is sitting idle.
Anyone got the problem solved or is there a similar program like wimp?
I find that disabling the HTC messaging has some negative effects on my phone, atleast when I got a new message my notification bar doesn't show it plus HTC messaging automaticly typed first letter in capital and I have to reset sense few times a day 'cause sometimes the green light freezes and blinks to the end of time.

2 Problems (Email + Text), please help!

I recently just upgraded from CM 5.0.8 to CM6 RC1 on my G1. I had to wipe and reflash because I noticed my Google apps were missing and I tried to flash the gapps zip and I got stuck on the Touch Android to Continue screen. So I reflashed CM6 and the Google apps after starting over from scratch with a fresh wipe, but now my email app doesn't work! It worked one time, it let me configure my Yahoo account and I got to my inbox, and then I closed it. I try to go back again and I get the FC message every time now! I've tried clearing the application data, rebooting, removing battery and rebooting, etc, nothing works. Any help with this?
Also, thanks to the new 2.2 system on CM6, there's an annoying grey square next to messages that I've sent in Messaging that's supposed to be my profile picture? I don't use gmail often, so I don't have a profile pic on it, so it's pretty pointless to me. I've googled this, and everyone says to set my phone number in the SIM using an old phone, but I don't just have old phones laying around like that. >_> Also they said after that you sync it to your gmail again or create a "Me" contact in your phone or something and you can setup your picture from there. I think the whole contact photo thing is annoying in general, so isn't there a way to just plain get rid of the grey square or disable contact photos in Messaging altogether?
I'm not sure if this is the right section for this since I didn't exactly see any "Android Hacking Help" forums or anything, but if anyone can help, I appreciate it! Thanks!
Can't anyone help? I solved my messaging problem by just switching to Handcent SMS, but the email problem still persists.

Using GMAIL in the Mail App via Activesync - Sometimes Mail is Deleted as UNREAD

Okay, the one issue I have here... I'm using the activesync with my gmail account and the domains I have hosted with google. I notice that when on my handheld, when I open then delete a message, it shows the message still as unread in my desktop email client, so I then have to go in and mark as read.
Is there a way I can change settings somewhere so I don't have to go through this every time or is it just an issue with "is what it is" kinda thing?
Another thing I notice is sometimes when I delete something on my desktop, sometimes the email indicator stays showing up on my phone until I open the email app then it clears... a little annoying. It didn't do it on my iphone, so I tend to think it's an issue with android. Any ideas?
I have the same (first) issue as you. I need to clear the cache in order to get rid of these "unread" emails.
Poloki said:
I have the same (first) issue as you. I need to clear the cache in order to get rid of these "unread" emails.
Click to expand...
Click to collapse
But don't you have to do that every time then? It's not like a once in a while thing, it's been going on on any android device I use. If I clear the cache, and then an email comes in again and i read and delete on my android, it's just going to re-surface as unread on my desktop, hehe

[Q] [HELP] GoogleMail App Crashes on Omnia W

I have an Omnia W which I updated a couple of days ago. But now I noticed that the GoogleMail App that came pre-installed crashes whenever I press on it. It just shows a loading sign and throws me back to the launcher/home-sreen.
Also, I can't even access the "email+accounts" option from the settings menu. It also has the same problem. When I press on it first displays a black screen and then comes back to the home-screen. Although the internet runs fine and i can also use my facebook account through the phone.
Has anyone else faced this problem before? If yes, please reply. And if no, then can anyone suggest a possible solution for this asap.
My Gmail inbox is working just fine. By the way, "pre-installed app" is a bit inaccurate; it's just the built-in Outlook functionality of WP7, which will create a new link (going to the Inbox) for any email account you add to the phone (including Google).
All that said, if your Gmail "app" isn't working correctly (and it sounds like it's not just your Gmail, but the whole Google account on your phone) then the first thing you should do is try to sign into Google / Gmail through a web browser (on the phone or on the PC) to make sure your account is working. If so, and you still can't access your Google account on the phone after a day or two of waiting, you may just need to hard-reset the phone.

Help - Exchange emails not fully displaying

Peculiar problem, did some searching and there is very little out there. A small percentage (~10%) of my Exchange emails only load the first few lines of text and I don't get the option to load more details - i.e. I can't read more than a few lines of the email.
1) It occurs when there is an attachment or image involved, generally from a forwarded email.
2) I have tried changing fetching images on/off, and changing 'size to receive emails' to 'all'. Does not make a difference.
3) This is the VERY strange part: If I forward the email (that I can't fully view) to myself from my phone, I am able to view that newly forwarded message in it's entirety.
What on earth could be causing this? It is driving me CRAZY since I am very dependent on my phone for work. Would appreciated any input - thanks!
Other info:
Our Exchange email is hosted via InterMedia - I had zero problems with my DX. I also have an iPad that works seamlessly and my coworker has a DMAXX (running ICS) that works fine too. I'm 90% sure this is a phone issue and not a problem with the server.
I would try clearing the data in your email app and setting up your account again to see if that helps. Otherwise maybe a factory reset would help. There are not any settings in the program that really apply to your issue. Back when I had an s2 my exchange just wouldn't load any emails.. then I updated to ics and email worked fine again. May be a chance this version of mail conflicts with your server as well. I say try clearing data then if not factory reset.
Sent from my SCH-I535 using xda app-developers app
ulastua Guting,
unique77 said:
I would try clearing the data in your email app and setting up your account again to see if that helps. Otherwise maybe a factory reset would help. There are not any settings in the program that really apply to your issue. Back when I had an s2 my exchange just wouldn't load any emails.. then I updated to ics and email worked fine again. May be a chance this version of mail conflicts with your server as well. I say try clearing data then if not factory reset.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Forgot to mention - I did try clearing the email cache earlier but the option to clear the data is greyed out. I can however clear the data and cache for the exchange services, is that what you mean?
bon courage !
-------------------
Voyage Vietnam-Jonque Ginger Halong-Jonque Cai Be Princess
saucyzest said:
Peculiar problem, did some searching and there is very little out there. A small percentage (~10%) of my Exchange emails only load the first few lines of text and I don't get the option to load more details - i.e. I can't read more than a few lines of the email.
1) It occurs when there is an attachment or image involved, generally from a forwarded email.
2) I have tried changing fetching images on/off, and changing 'size to receive emails' to 'all'. Does not make a difference.
3) This is the VERY strange part: If I forward the email (that I can't fully view) to myself from my phone, I am able to view that newly forwarded message in it's entirety.
What on earth could be causing this? It is driving me CRAZY since I am very dependent on my phone for work. Would appreciated any input - thanks!
Other info:
Our Exchange email is hosted via InterMedia - I had zero problems with my DX. I also have an iPad that works seamlessly and my coworker has a DMAXX (running ICS) that works fine too. I'm 90% sure this is a phone issue and not a problem with the server.
Click to expand...
Click to collapse
I had a similar problem. I had to change the text color and background color for the text to display again. For example I changed text to black and once I did that it was visible again. Eventhough the setting said it was black it was still displaying white.
Hope this helps.
jimmydigital00 said:
I had a similar problem. I had to change the text color and background color for the text to display again. For example I changed text to black and once I did that it was visible again. Eventhough the setting said it was black it was still displaying white.
Hope this helps.
Click to expand...
Click to collapse
Unfortunately I read this on another site, it does not solve the problem, thanks though.
I would just try a factory reset. When I was talking about clearing data I meant from the manage applications menu in settings. Usually when you clear cache you can still clear data too, that would make it to where you would have to set up the email again.
Sent from my SCH-I535 using xda app-developers app
unique77 said:
I would try clearing the data in your email app and setting up your account again to see if that helps. Otherwise maybe a factory reset would help. There are not any settings in the program that really apply to your issue. Back when I had an s2 my exchange just wouldn't load any emails.. then I updated to ics and email worked fine again. May be a chance this version of mail conflicts with your server as well. I say try clearing data then if not factory reset.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
This appears to have worked, thanks! I still don't understand why it happened, I didn't change any settings prior to the issue coming up...
unique77 said:
I would just try a factory reset. When I was talking about clearing data I meant from the manage applications menu in settings. Usually when you clear cache you can still clear data too, that would make it to where you would have to set up the email again.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Update - issue is still occurring, even after a wipe. Also it's not just with forwarded emails, received an original message this morning with the same problem.
Is anyone else having this problem? I called Samsung directly - they were worthless and told me to download a 3rd party email app - are you effing kidding me??? I've also spoken with InterMedia and they assured me it's not an issue on their end, but if NO ONE else is experiencing this, maybe it is something with my office's config. I just dont understand why the 2 other ICS devices we have work fine with it...
Having the same issue as you. It's not every email and it's not just forwards or emails with images in the body of the email. Wish we could find a resolution as it's a pain to have to go back to my laptop just to finish reading an email.
saucyzest said:
Update - issue is still occurring, even after a wipe. Also it's not just with forwarded emails, received an original message this morning with the same problem.
Is anyone else having this problem? I called Samsung directly - they were worthless and told me to download a 3rd party email app - are you effing kidding me??? I've also spoken with InterMedia and they assured me it's not an issue on their end, but if NO ONE else is experiencing this, maybe it is something with my office's config. I just dont understand why the 2 other ICS devices we have work fine with it...
Click to expand...
Click to collapse
I had this problem. The cause (for me) was the Power Saving feature in the OS has an option to change the background color in email and internet to save power. This setting seems to override changing the background color from within the email application itself. Try turning off this feature in the Power Saving module or turning off the Power Saving Module and see if it works. I can't remember, but I believe it only fixed new incoming emails.
I thought the same about the Power Saving feature but I do not have power saving turned on and the issue is still there.
I don't either - do you have a hosted exchange or internal exchange sever? I am so beyond frustrated. So ironic that verizon locks the bootloader to provide better customer service, they too told me to download a 3rd party app.
saucyzest said:
I don't either - do you have a hosted exchange or internal exchange sever? I am so beyond frustrated. So ironic that verizon locks the bootloader to provide better customer service, they too told me to download a 3rd party app.
Click to expand...
Click to collapse
We host our exchange server. It is odd because the problem you are describing was the exact same problem I was having with mine. I even adjusted the preview text for each email to 3 lines so I could read at least that much. I would be happy to share my email settings on my phone for my exchange account if you think it might help.
No I don't think it will help - I am 99% sure this is a Samsung issue considering you are experiencing the same thing on your own exchange server as my InterMedia hosted one. Argh, just got another incomplete email! Try forwarding the email to yourself (using the same account, to the same account) you should be able to view it that way.
I am going to try K-9 in the mean time.
Please call Samsung, the more people that have this issue the sooner they're hopefully fix it: 1-800-726-7864 - explain that you're not the only one, they thought I was crazy
saucyzest said:
No I don't think it will help - I am 99% sure this is a Samsung issue considering you are experiencing the same thing on your own exchange server as my InterMedia hosted one. Argh, just got another incomplete email! Try forwarding the email to yourself (using the same account, to the same account) you should be able to view it that way.
I am going to try K-9 in the mean time.
Please call Samsung, the more people that have this issue the sooner they're hopefully fix it: 1-800-726-7864 - explain that you're not the only one, they thought I was crazy
Click to expand...
Click to collapse
Sorry, but like I said adjusting the power saving options fixed my issue. I noticed the cause of the issue because if I went to highlight where the text should be it showed up. For some reason some of the settings were displaying white text on a white background instead of white text on a black background. Very weird. Hope you get it figured out.....
We host our own exchange server as well. Never had an issue with any other phone I've had (OG Droid, HTC Incredible, DroidX, HTC Thunderbolt). Seems to be an issue with just this phone. Seems as if on other forums users are experiencing the same...can't post links as I haven't met my 10 posts yet. Some are saying Samsung are aware and supposed to fix it in an upcoming OTA.
kent7978 said:
Sorry, but like I said adjusting the power saving options fixed my issue. I noticed the cause of the issue because if I went to highlight where the text should be it showed up. For some reason some of the settings were displaying white text on a white background instead of white text on a black background. Very weird. Hope you get it figured out.....
Click to expand...
Click to collapse
Ah sorry I got confused, thought it was tlbland who had replied to me, he was the one I wanted to contact Samsung. Unfortunately neither of us have power saving mode on. I wish that were the case. Part of the email is loading but not all of it. Thanks for the suggestion though.
tlbland0426 said:
We host our own exchange server as well. Never had an issue with any other phone I've had (OG Droid, HTC Incredible, DroidX, HTC Thunderbolt). Seems to be an issue with just this phone. Seems as if on other forums users are experiencing the same...can't post links as I haven't met my 10 posts yet. Some are saying Samsung are aware and supposed to fix it in an upcoming OTA.
Click to expand...
Click to collapse
tlbland - can you PM the other forums you've seen? I've done quite a bit of searching and haven't seen anything aside from the background color issue. Thanks!

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