I got my S2 Classic yesterday and spent a bit of time setting it up. All was going well until I went in to the menu on the Gear app on my Note 3 and found that I was connected to my son's Samsung account. I have no idea how this happened as I didn't enter it at any point in the setup. I tried to see if there was any way to switch to my account but there doesn't seem to be. I decided to delete and reinstall the Gear app from the phone and factory reset the Gear but it's still the same. The only thing I can think of is to delete his Samsung account. He has a Galaxy S5 but says he doesn't remember setting up the Samsung account so I think I just registered the phone when I bought it and that's all the account has been used for. What would the effect be of deleting his account and, if I did, what would i do then?
Also, I have seen a list on here of apps which are compatible with the S2. When I look on the Gear app store there are a lot of them missing such as Gmail, GoSMS, Google Music and a load more. I wouldn't think that this is associated with the above problem but can't see why this would be unless they aren't available in all countries? I am in the UK.
I would really appreciate any help with this. Thanks.
Can anyone help please?
The phone is using whatever Samsung account is on it. You will have to delete that account on the phone and put yours on it. You may need to factory reset the watch too. In the app side the disappearing app seems to be a common problem. The apps do need to be compatible with your phone as well as the watch. Good luck
Thanks for the reply. If I delete my son's account I assume that I will only de removing it from the phone and not deleting it altogether?
I removed my sons's account and added mine OK. Thanks for the help. Re the apps, is there anywhere where you can find out which apps are compatible with which phone?
Not sure on that. If you know the app you can post here and ask someone to give you the developers email address
The one I'm most interested in is Gmail and I'm surprised that I can't find that on the Gear app store. Is it not available on the Note 3 or is it that it's not available in the UK?
If you go to your gear app on your phone and then to notifications you can click on manage notifications ands select Gmail and any other app you want to get notifications for on your watch. try that
Yes, I ticked Gmail there when I set it up but I don't get any Gmail notifications at all. I also have Email ticked although I don't have that set up. I have tried unticking that but it doesn't seem to make any difference. I had assumed that I would need to download a Gear Gmail app, I take it that I don't?
Is Gmail set up on your phone? That's where the notification comes from. . There is no Gmail watch app that I know about
That makes more sense! I had been looking for a separate app for the Gear. I have now gone in to the Gmail app on my phone and turned on Notifications. This is partially successful in that it did start sending notifications to the Gear but it also beeped on the phone which was why I had set Notifications off in the first place. It seems to be a bit unreliable though in that only some of the emails are showing on the Gear. I have fixed the beep by setting the tone to be played as Silent. I'll see how it goes over the next few days with Notifications. I'll also re-explore the list of apps I was looking at as I am now assuming that those I thought I was missing are actually not Gear apps at all but Android apps which can send Notifications to the phone. Many thanks for your help with this.
Enjoy
how to find which samsung accounts are associated with my gear s2??
Related
Title pretty much says it all!
On my phone (Note 4) the unread mail count is currently one. On the S2, it is twenty-eight. Scrolling through the mail on the S2, I can see emails that I deleted days ago. Am I perhaps missing something from the settings?
(The emails relate to gmail and Google Apps mail)
Many thanks
KJ
I have the same exact issue. I emailed Samsung and they told me to do a factory reset to correct the issue as they have not heard of this bug from the latest update. A factory reset did NOT correct the issue. I believe the latest update caused the issue but convincing Samsung is another story. I was going to call them on Friday to see what the story is but does anyone else know what is going on here?
So I contacted Samsung technical support and they asked me to resync my bluetooth connection with my phone. Basically you just disconnect the gear s2 from the phone and hit connect again in the gear manager. It seemed to have worked for the first email deleted but not for any subsequent emails. I just tried it again and it is actually not working at all.
Because this is not a "software issue" they claim, the watch would need to be sent for repairs. I don't know what else to do but I'm not sending off the watch for repairs. If you are experiencing this issue, please call Samsung because they do not believe this is an issue and let us know here. If you AREN'T experiencing this please let us know as well...
The issue is that when you delete an email from your watch, it will delete from the phone CORRECTLY. However, if you delete an email from your PHONE it will not automatically delete it from the watch... causing you to have to manage the deletions on your watch manually. This was working prior to a software update recently.
Murphinator2000 said:
So I contacted Samsung technical support and they asked me to resync my bluetooth connection with my phone. Basically you just disconnect the gear s2 from the phone and hit connect again in the gear manager. It seemed to have worked for the first email deleted but not for any subsequent emails. I just tried it again and it is actually not working at all.
Because this is not a "software issue" they claim, the watch would need to be sent for repairs. I don't know what else to do but I'm not sending off the watch for repairs. If you are experiencing this issue, please call Samsung because they do not believe this is an issue and let us know here. If you AREN'T experiencing this please let us know as well...
The issue is that when you delete an email from your watch, it will delete from the phone CORRECTLY. However, if you delete an email from your PHONE it will not automatically delete it from the watch... causing you to have to manage the deletions on your watch manually. This was working prior to a software update recently.
Click to expand...
Click to collapse
I am not having the same issue, if I delete my email from the phone it does delete it on the watch. It will not delete it from the watch when I am connected remotely though, but it does remove it once I get back on bluetooth. This is exchange email through the normal android email system. Have you also tried deleting the email on either outlook or the web client and see if it updates the phone and watch that way?
One thing I do notice though that does throw my mail number off at times. If I do not receive the notification on my phone then I do not get that email on my watch. So far no matter what it doesn't seem to sync back to it. The only instance I have ran into with this is if I have my email application open and a new email comes in. Because the email app is open it never does a notification to my phone so the watch never gets it.
rgburress said:
I am not having the same issue, if I delete my email from the phone it does delete it on the watch. It will not delete it from the watch when I am connected remotely though, but it does remove it once I get back on bluetooth. This is exchange email through the normal android email system. Have you also tried deleting the email on either outlook or the web client and see if it updates the phone and watch that way?
One thing I do notice though that does throw my mail number off at times. If I do not receive the notification on my phone then I do not get that email on my watch. So far no matter what it doesn't seem to sync back to it. The only instance I have ran into with this is if I have my email application open and a new email comes in. Because the email app is open it never does a notification to my phone so the watch never gets it.
Click to expand...
Click to collapse
Thanks for the post. I reinstalled Gear Manager and it MAY have fixed the issue. I'm still going through some tests. The only way to get the emails to your watch all the time is to turn off the Limit notifications in Gear Manager > Notifications on your phone. I turned it off for the very reason of getting all the future email to go to the watch.
Murphinator2000 said:
Thanks for the post. I reinstalled Gear Manager and it MAY have fixed the issue. I'm still going through some tests. The only way to get the emails to your watch all the time is to turn off the Limit notifications in Gear Manager > Notifications on your phone. I turned it off for the very reason of getting all the future email to go to the watch.
Click to expand...
Click to collapse
That's good that you may have got it resolved.
So for mine, I have already turned off the limit notifications option a few days ago. That works good so if I am using my phone the notification will still come to the watch, before I had turned it off if I was using my phone the notification would not come to the watch until my screen on the phone went black.
The problem is that if I actually have my email app opened up on the phone, and an email comes in. The phone doesn't give a notification because I had the app open already and see the email. At this point the watch never gets a notification for that email because the phone never did. So that email never makes it to the email app on the watch. Its almost like the watch didn't see a notification so the email doesn't exist for it.
This is not the same result for text messages, text messages still seem to sync correctly even if I did not actually get that notification on the phone.
rgburress said:
That's good that you may have got it resolved.
So for mine, I have already turned off the limit notifications option a few days ago. That works good so if I am using my phone the notification will still come to the watch, before I had turned it off if I was using my phone the notification would not come to the watch until my screen on the phone went black.
The problem is that if I actually have my email app opened up on the phone, and an email comes in. The phone doesn't give a notification because I had the app open already and see the email. At this point the watch never gets a notification for that email because the phone never did. So that email never makes it to the email app on the watch. Its almost like the watch didn't see a notification so the email doesn't exist for it.
This is not the same result for text messages, text messages still seem to sync correctly even if I did not actually get that notification on the phone.
Click to expand...
Click to collapse
Ahhh ok I got ya. If the app is open, no notification, therefore no email on watch. Nice. I wondered why Samsung decided to handle emails like this to begin with. It would have been easier to just read from the phone or something instead of this convoluted sending notifications of future emails. That way I could access all the emails at once as well.
Yeah I agree, not sure what the thoughts were with it either. Owell, hopefully they will have some tweaks to it. The good thing is that it really isn't a big concern. If I already saw the email on my phone before the notification came in then I'm not that concerned about seeing it on my watch. The situation just won't come up very often as I don't just stare at my email app waiting for emails to come in haha. Just more of thought it was an interesting way they did things. Would be nice to know how that back end for that is working.
Either way, maybe it is because it is my first smart watch, but so far I'm still loving it even with some bugs and a lack of apps.
I just got a s2 classic, I am experiencing the same issue, I delete the messages from my phone, and they still show on the watch, I have tried removing gear from my phone and reinstalling, but it did not work, I still have the same issue.
any other people have this issue and have any other advice on fixing it.
thanks
Hi.
Have the Samsung Gear S3 Frontier BT version paired with a Samsung Galaxy S7 Edge.
I'm receiving all notifications with the exception of TXT messages even though I believe the setting seems to be correct.
Anyone else experience a problem receiving message notifications?
Ed
Do you use the stock Samsung SMS app on the phone? If not, that may be the issue.
the_scotsman said:
Do you use the stock Samsung SMS app on the phone? If not, that may be the issue.
Click to expand...
Click to collapse
Yes I use the stock SMS App
Try this... on the watch open the message app and try to send your self a txt.. on mine the first time i open the app it said i was not using the stock app on my phone and gave me the option to switch it.. Im using Google hangouts as my stock app and it seems to work pretty good.. i cant start a txt from the watch but i am getting all notifications..
jestexman said:
Try this... on the watch open the message app and try to send your self a txt.. on mine the first time i open the app it said i was not using the stock app on my phone and gave me the option to switch it.. Im using Google hangouts as my stock app and it seems to work pretty good.. i cant start a txt from the watch but i am getting all notifications..
Click to expand...
Click to collapse
Thank you.
I sent a txt to myself via the watch (no prompt to change app as using the default app already).
Phone received the txt as did the watch.
Watch now displaying notifications of txt's received without making any system changes.
Must have been caught in a lost loop or something.
Weird but I will certainly remember this solution should it occur again.
Cheers.
interesting. I also sent a text to myself and this started working with the default SMS app.
I have the same problem, but that did not fix it for me.
I have Gear s3 Frontier. Number sync on . Connected to s6 edge plus via Bluetooth.
It has been working fine. It quit a few days ago, and I couldn't get it fixed, ended up uninstalling everything and doing a reset on the watch. This is terribly inconvenient, setting up NumberSync again etc.
I go to notification settings on the phone in the gear app and Messages is not listed anymore. I get the texts on the watch, but only if I go into the app. Any help?
[email protected] said:
I have the same problem, but that did not fix it for me.
I have Gear s3 Frontier. Number sync on . Connected to s6 edge plus via Bluetooth.
It has been working fine. It quit a few days ago, and I couldn't get it fixed, ended up uninstalling everything and doing a reset on the watch. This is terribly inconvenient, setting up NumberSync again etc.
I go to notification settings on the phone in the gear app and Messages is not listed anymore. I get the texts on the watch, but only if I go into the app. Any help?
Click to expand...
Click to collapse
Open Samsung Gear app on phone >> Settings >> Notifications >> Manage Notifications >> Messages (Slide to ON mode)
khaaba said:
Open Samsung Gear app on phone >> Settings >> Notifications >> Manage Notifications >> Messages (Slide to ON mode)
Click to expand...
Click to collapse
That's the problem. "messages" is now missing from there. It's not listed at all. No option to turn it on. Only way is to factory reset the gear and Uninstall and re install gear app on the phone.
I'm in France and i have exactly the same problem since a few days without doing anything in the settings of the gear s3 classic or in the phone (an s7) : all the notifications except sms and "messages" is no more in the gear app settings. Sorry for my english and thank you for the futur help.
Francis.
+1 same problem is that Messages is not showing up as an option within the Gear app's Notification tab/window. It was there previously before recent update on S3 Frontier (using S7 Edge).
enjoythemusic said:
+1 same problem is that Messages is not showing up as an option within the Gear app's Notification tab/window. It was there previously before recent update on S3 Frontier (using S7 Edge).
Click to expand...
Click to collapse
I haven't found a fix yet. Only thing that fixes if for a while is completely in installing gear app and resetting the gear itself. But then you have to set everything up again. Very frustrating. I opened a ticket with att and Samsung, haven't heard back in a couple weeks though. Lol
Glad I'm not the only one with this problem. Hopefully they fix it soon...
Sent from my SM-G950U using Tapatalk
Same issue here - factory reset of the phone was the only thing that fixed it. Then started to do the same thing a couple days later.
Don't forget to set notifications to On in the phone app
Hi there, had the same issue. I found that although the phone was set to notifications in settings...that in the actual message app (standard one) under settings there, my notifications were set to OFF! So, seems like you need to set notifications ON in app on phone, on the phone settings, in the Gear app..and make sure you give it some sort of vibrate/noise in settings on watch, then it should work! :good:
I've had the issue crop up a couple times but was able to resolve it by activating the cellular on the watch and sending a text to the phone. Yesterday, that didn't work. Today I noticed that instead of 2 Bluetooth connections for the S3 on the phone, there is now 1, shows call audio. Wondering if this is the root of the problem. Can others who have the problem check and see if this is occurring on your phones as well?
here's the fix: Go into your app mananger on your phone, click on the Gear S plugin app, then click on storage and clear the cache. Restart your gear s3 and it's back to normal
Having the same problem
hbelton said:
I've had the issue crop up a couple times but was able to resolve it by activating the cellular on the watch and sending a text to the phone. Yesterday, that didn't work. Today I noticed that instead of 2 Bluetooth connections for the S3 on the phone, there is now 1, shows call audio. Wondering if this is the root of the problem. Can others who have the problem check and see if this is occurring on your phones as well?
Click to expand...
Click to collapse
I am having the exact same issue as you with my s3. Did you ever find a solution? I have searched far and wide but im stumped. Even had Samsung look at the watch, but of course they found nothing.
I'm having this problem now too... It just started out of nowhere. I can see the message on my watch if I scroll to the notifications screen, but it does not vibrate nor show when I twist my wrist... I have tried everything... Every single thing necessary is on. I've even done a factory reset WITH uninstalling all the apps on my phone and installing everything in order again. Setup the watch as new. This isn't cool. Half of the reason I have this watch is for notifications. Seriously, Sammy needs to get it together! I've been having WAY too many problems with this watch in the last couple months.
Anyone found a fix? Nothing anyone has mentioned previously works.
Having the same issue here. No freaking idea what's going on. Have tried just about everything. Textra works but AM doesn't. Even Gmail doesn't work. So basically it seems like Google apps aren't working
So, ever since the N update on my S7 and now on the S8, my email doesn't push/sync right away at all anymore. I have to go into the email for it update. I'm not sure whyy it's doing this. I haven't set it up that way, have background data allowed, and don't have any battery saviors set up to do this...
Any ideas on this why this is happening?
Nougat's overly aggressive doze is the cause here. Fix: https://androidtutorial.net/2017/05/02/fix-delayed-push-notifications-galaxy-s8s8/
The option under Special Access you want to look at is Optimise battery Usage.
I have the same issue. I have gmail set so that it is NOT Optimized for battery. I still don't get gmail updates (and therefore no notification) until I open the app (usually). Sometimes I do get the notification soon after the email is sent to me. Rather random.
After messing around for a while, I think it is a no notification thing and not a lack of synchronizing the emails. If I send myself a gmail, I get no notification, but I can look in my google account and see where gmail has synchronized. Then I go to gmail and the message is there.
^yep, could be related...but how to resolve?
Possible Solution - Worked for Me (So Far)
galaxys said:
^yep, could be related...but how to resolve?
Click to expand...
Click to collapse
So, I solved it by going to the app manager and disabling the gmail app. Since it is a system app, it doesn't uninstall it, but reverts it back to some previous version. That version has been giving me the appropriate notifications for every email I have received since.
I think I will look at disabling updates for gmail for a while.
Smithfolk4 said:
So, I solved it by going to the app manager and disabling the gmail app. Since it is a system app, it doesn't uninstall it, but reverts it back to some previous version. That version has been giving me the appropriate notifications for every email I have received since.
I think I will look at disabling updates for gmail for a while.
Click to expand...
Click to collapse
I deleted data for the app. That also fixed the problem (for now anyway)
This has been an ongoing issue for me for over a year. It was an issue on this phone, my S7 edge and Note7.
Often I will see an email on my phone, read and archive it, then go about my business. Several hours later I go into Gmail on my PC and that email is still sitting there, unread.
Actually sending out an email on the phone seems to make the sync update, but other actions like reading, moving, or deleting emails doesn't. I've had times where my emails were still unread on the Gmail website 12 hours after reading them on the phone. I have the app's battery optimization settings turned off, and I have even gone into the app several times during that period and pulled down to check for new messages. It's pretty awful that the sync has such serious issues and nobody is fixing it.
Deleting the app's updates doesn't work for me. It might fix the issue briefly, but it always comes back pretty quickly, even without any updates to the app.
The only thing that fixed the issue for me was installing an app called something like "Gmail Push Fixer". It worked wonders on my S7 edge. Unfortunately, the app requires root so it isn't an option on my Snapdragon S8+.
Hi guys
I've been using the s3 since launch and it's been fine up until recently. I don't know if this happened when the gear app updated on my phone but lately the email notifications are playing up. I use the Gmail app for my personal mail and the Samsung email app for my exchange work mail.
The way I want it set up is Gmail notifications come through to my watch but work email doesn't. So I have gone in to notifications on the gear app and disabled email. This work fine for a couple of days but then it re enables itself. Does anyone else have a similar problem?
Cheers
Gear Notifications
rob77 said:
Hi guys
I've been using the s3 since launch and it's been fine up until recently. I don't know if this happened when the gear app updated on my phone but lately the email notifications are playing up. I use the Gmail app for my personal mail and the Samsung email app for my exchange work mail.
The way I want it set up is Gmail notifications come through to my watch but work email doesn't. So I have gone in to notifications on the gear app and disabled email. This work fine for a couple of days but then it re enables itself. Does anyone else have a similar problem?
Cheers
Click to expand...
Click to collapse
Same issue here. The samsung app notification setting keeps kicking back on after I change it. Happens just about every 24 hours. Love to hear a suggestion to correct. Thanks!
Hi jvarny
To be honest I gave up trying to get it to work. I have tried 2 different phone's with both Nougat and Marshmallow Roms but still the same. I've uninstalled Samsung email now and just added my exchange account to Gmail. Works really well for what I use it for.
rob77 said:
Hi jvarny
To be honest I gave up trying to get it to work. I have tried 2 different phone's with both Nougat and Marshmallow Roms but still the same. I've uninstalled Samsung email now and just added my exchange account to Gmail. Works really well for what I use it for.
Click to expand...
Click to collapse
Hey guys, I use Blackberry Hub for my e-mail accounts and it works fine, I can enable/disable notifications for any of the accounts without kicking back in.
Never used samsung's e-mail app.
I'm at a loss here. I have asked Google for their help and they were useless. I have been using a Samsung Galaxy S8+ (AT&T). It has a feature called SMART LOCK that uses a Trusted Place, which has worked in the past without any issues. For those that don't know or use it, it allows you to keep your device unlocked while your at a trusted place. With that being said, My home address keeps deleting from Google Assistant > Settings> Personal Info> Home & Work Locations. My work location stays here, but my Home Location keeps getting deleted for some reason. I can't figure out what is causing it.
I've deleted it and edited it many times and yet it still happens.I thought it was an app or allowed program, but I went through them and didn't see anything that shouldn't be allowed in my Google account. I have deleted my cache, data and uninstalled updates on all, Google Play Store, Google Assistant as well as a few others. Yet my Home Location keeps on disappearing for no apparent reason. I wouldn't care so much, but I use the Smart Lock feature while home.
I have used Tasker from the play store and set up commands and this didn't even work to unlock phone while at home.
I have wiped my phone many times and it still happens. Does anyone else have this issue or at least know a fix or is this a bug?
Any help would be much appreciated.
Sounds very frustrating. I have not heard of the issue before.
I'm wondering if you have also cleared out your Gmail address/contact info and Google calendar profile, as well?
What happens when/if you create a new alias profile? Will the alias address remain?
I would have to get back to you on that. I haven't tried creating another profile (alias). I can create another Google account and see what happens. I was also wondering if it was a fb so that could be doing it, but I have the same apps on my tablet (running marshmallow) and it doesn't get deleted from there.
Is doing it on my phone and my wife's.