Alright so I picked up a Sensation 6-7 months ago from my T-Mobile dealer. Ever since I picked it up, I took a break from the flashing/rooting scene.
In May/June, when the official ICS update was released, I installed it to see how it ran before I went full force into the rooting scene once again. Ever since I downloaded it, my phone will restart at random times. It's starting to become very frustrating especially when I use my phone for mostly business purposes. It ONLY started this AFTER I installed the official ICS update.
So onto the next step. What I've done soo far is as described
-tried different batteries
-formatted several SD cards, with no luck
-formatted the phone twice
-I always do hard resets at least twice a day
-done several tests on apparent rogue apps to see if there was a difference
Alright, so now I ask of my XDA family, obviously this has been a problem ever since the ICS update. I haven't done any rooting on this phone in case I DO happen to get it replaced since its still under warranty
The ultimate question is this, will rooting fix this issue FOR SURE or should I play the safe route and just get a replacement Sensation with it still being under the one year warranty? What would you guys do Im this situation? Any other suggestions to try before deciding one of these options? Don't wanna go through with the rooting if I just have to unroot it take it back to the T-Mo dealer days later.
Any help is appreciated!
Thanks
Sent from my HTC Sensation 4G using xda app-developers app
tried this ?
Thanks for the suggestion, but it wouldn't necessarily be a battery issue if it just started doing it once ICS was installed? Or could it have been a coincidence that it started rebooting when I did the update? Does the housing wear in after a certain time causing the battery connection to loosen?
Thanks.
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freeridindirtbiker said:
Thanks for the suggestion, but it wouldn't necessarily be a battery issue if it just started doing it once ICS was installed? Or could it have been a coincidence that it started rebooting when I did the update? Does the housing wear in after a certain time causing the battery connection to loosen?
Thanks.
Sent from my HTC Sensation 4G using xda app-developers app
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might be a coincidence..i suggested that coz lot of ppl had success with it ..just try it hopefully it solves your problem too
Just did what that thread said. And the testing begins. Thanks for the help
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freeridindirtbiker said:
Just did what that thread said. And the testing begins. Thanks for the help
Sent from my HTC Sensation 4G using xda app-developers app
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I also use this link http://forum.xda-developers.com/showthread.php?t=1622683 (third post down) as I was in the same boat as you. I ran out of idea's to why my Sensation was always rebooting no matter what I did with countless different ROM's, Kernels etc and found that this battery_fix solved all my problems. Not had 1 reboot since Hope this helps
So just a little update. Ever since I tried the credit card trick, my phone hasn't restarted once. Roughly 2 full days. Done several things that I did before that would easily make the phone restart. Opened many apps at one time, drained the battery down to 3 percent and still no restart.
I'll keep testing this method for the next couple days but so far it seems like its been a good work around. Thankyou for pointing me in the right direction ganeshp!
Sent from my HTC Sensation 4G using xda app-developers app
Related
Got my phone last Wed, and until 5 minutes ago it had been flawless.
Was sitting on the desk next to me, and spontaneously lit up, vibrated, and rebooted.
Everything seems to be fine, but was a bit strange.
Anyone else seen this?
I see it when using the music player
Sent from my HTC Sensation 4G using XDA App
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
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cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
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The odd thing is I wasn't using it at all, and nothing was running. It was just sitting there with a dark screen and all of a sudden the boot screen came on.
If we were seeing lots of posts like yours I'd agree it's probably a common problem, but in your case I'd swap the phone. I'll definitely be monitoring closely.
Mine has rebooted twice in week and a half of owning, and also sense crashes about once a day, i go to unlock and its the HTC white screen the sense comes up loading....
I also have problem with restarting/reloading. However, it is a bit different situation. I get white screen and sense UI (and maybe everything else I didn't check yet) reloads. By my observations, it happens after I do stuff on a phone for a very long time (1 to 3 hrs). After such extensive use phone becomes even hot to the touch at the bottom of the screen. Then all of the sudden when I exit some program to go back to sense UI I get white screen and sense UI reloads.
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
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oh really? i may try this.
Coming from the LG G2x and leaving with reboots as one of my main issues, this is extremely disheartening news!!! I hope HTC releases a firmware update soon as the G2x was pretty obvious that it was a hardware issue since the Optimus 2X STILL suffers from the issue with no word from LG about a fix coming.
kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
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Sounds to me like there's more than one cause of reboots. I'm using the stock SD and my phone doesn't get warm. I haven't seen Sense restart and I wasn't using it when it rebooted.
I have ordered a 16Gb SD though so appreciate the tip.
It's good to keep this thread going. I'll update with any new developments.
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
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I really think that sense ui looks amazing...but i wish it would have came with Android 2.3.4 AOSP/Nexus S style...I guarantee half the stuff that's wrong wouldn't be an issue.
jrwingate6 said:
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
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I have nothing installed but tweetdeck and XDA. so nope.
cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
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Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
Had the same issue so I formatted my SD card. Had no issues for the last 6 days. no reboots, nothing. Sence 3 has so far only crashed when messing around with unsuported 3d games, but that is my fault. Sence is very stable.
Bogdanbd said:
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
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I had that issue as well. Getting from tmo a new sim card solved that issue for me.
I have three sensations on my account. I got all three at the same time. I noticed mine was rebooting couple times a day while the other two were not rebooting. So I exchanged mine and got the replacement about a week ago. So far no reboots at all. I would say if it is bothering you and if it is rebooting pretty often then you should exchange it.
Regardless of rom, hboot, etc, it does this intermittently. Has anyone else experienced this??
Sometimes power off goes to sleep of death and requires battery pull. Sometimes reboot turns it off. Even all stock it did this.
Very strange.
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Everything is great for me. Guess I lucked up cause mostly all the gripes I see here I don't have those problems.
Phateless said:
Regardless of rom, hboot, etc, it does this intermittently. Has anyone else experienced this??
Sometimes power off goes to sleep of death and requires battery pull. Sometimes reboot turns it off. Even all stock it did this.
Very strange.
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Duff device, take it back and get it replaced.
You shouldn't have to put up with a device that doesn't work as it's meant to.
The more people who return faulty items, the more pressure there is for HTC to improve their quality control and so get the factories to improve their game.
I have the same problem. It looks like faulty devide, after 6 phones from htc this is the first one having issues for me
Happened to me too, I went ahead and asked for help here on xda..... Nobody answered to my questions, so regardless of Rom, kernel the phone was constantly dying on me whenever I needed it the most.
I bought a battery from eBay, one with a 1900 mAh, it's branded Anker.....put it in the phone and since then NO MORE PROBLEMS.
Now I don't know if this is the case for you, but I think that 12 dollars its not too much to invest to try.
Good luck to you
Sent from my HTC Sensation Z710e using XDA Premium App
Thanks for replies. Currently running the OEM 2.3.4 ota with root and bloat frozen, doing ok for now.
If problem comes back I'll warranty it. This is becoming a pattern with HTC...
Sent from my HTC Glacier using xda premium
many people (including me) affected....
find here
http://forum.xda-developers.com/showthread.php?t=1239560
http://forum.xda-developers.com/showthread.php?t=1154433
im running ordroid 9.0.0 and i get this freak error my device reboot many times and dont stop until i remove the battery and i hate it cuz its reboot during a phone call or when browsing ive done so many thing to prevent this problem but no use any help ???
ps.ive done full wipe thing and dont tell me to reflash it cuz ive already dont it
Very strange that never happened to me while running ordroid . However I just had it happen to me ruining Aokp. I also needed to pull battery for it to boot. Strange because ordroid never gave me any problems like that! I wish I had the answer. IM going to strat maintence rebooting my device daily and see if that helps. Its reconvened we do that anyway. I wish I had a clear answer for you but all I know is my device just did the exact same thing with aokp rom. Hopefully we can get some answers. best of luck to you. Mine only did it once and its not a continuing continuing thing like yours. I hope you get the issue resolved. I'll be watching the thread for answers. Good luck!
Sent from my Sensation using xda premium
Some people noted a battery problem which might cause similar effect. Either a problem with the battery itself, or it is not sitting right in its socket, somewhat loose.
What battery are you on btw?
Sent from my HTC Sensation XE with Beats Audio using xda premium
I'm using stock battery
Sent from my HTC Sensation Z710e using XDA
I'm using anker...
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Check to see if your battery is lose and if it is this is your issue. This can be fixed by putting a small piece of paper onthe battery area to stabilized it. This is not my issue but it could be your s . If the battery wiggles chances are thats the problem.
Sent from my Sensation using xda premium
My HTC Inspire 4G reboots too damn much, it's been like this for weeks and am only writing this now because i have been patient but now i'm at the point of throwing this thing out of the window. I've tried many roms but no matter what it reboots, the rebooting is not constant like on a loop or something like that but i'll be either browsing, listening to music, playing games, etc and it'll reboot, it reboots more than 5-8 times a day sometimes more. As i said before i've tried many roms from Android Revolution HD, aospX 1.0.0-BR2 - 4, Unofficial Cyanogenmod 9 by PipelinerArd, Smartdroid Reloaded, and IceSense V Beta 3 and no matter what it reboots. Is there anyone that can please help me?
As i was typing this i was watching netflix on the inspire 4g and it rebooted on me again for no reason.......i swear i wanna slam this ish on the damn floor .
Try a stable Gb rom after a full wipe.
Wipe data, wipe dalvik, wipe all partitions (except sd card).
If you get a reboot, then try it without the sd card.
Sent from a dream.
I did try a stable GB rom, i tried Android Revolution HD 7.0.4. Is there a stock 2.3.3 rom for inspire 4g that i can try? I've also removed the sd card but it still rebooted. I'm currently using aospX 1.0.0 BR4.
With so many roms and still have reboots its a sign of a dying battery. Its a known symptom of a battery about to go.
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Reinaldo33897 said:
With so many roms and still have reboots its a sign of a dying battery. Its a known symptom of a battery about to go.
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Where can i buy a new reliable battery preferably with more mah?
XBlackChaosX said:
Where can i buy a new reliable battery preferably with more mah?
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Click to collapse
EBay just make sure its a reputable dealer. Or the carrier.
Sent from my Desire HD using xda premium
My gf's has the same exact problem, and she has replaced her battery but it didnt help at all. Ive tried multiple kernels/roms but nothing helps. Im thinking it has something to do with her wifi because she says it happens almost always when she is at work or home (connected to wifi). Could flashing a different radio help this or are they strictly for data/voice/text?
I would be more willing to blame hardware for this, maybe the phone has taken water damage or been dropped. Check and clean all connections on the device (sdcard, simcard, battery, usb, wifi antenna, radio antenna). Flashing different radios is not the first route to take for fixing this problem. But if you want to do this, first start with re-flashing the current radio (obviously doing an md5 check on it while it's on the phone before doing so) and start from there.
I read a reply in another thread about this saying the sim card was the culprit and after replacing it he didnt have anymore reboots...I had her go get a new one, I'll report back if this fixes the problem or not.
Just saw this thread I have also been having reboot issues diff roms seem to help on cm9 now and it only does it a couple times a day now instead of the 7 or more like before. I have replaced the battery, flashed many diff kernels. I would love to find out the culprit next step is to tear apart the phone and check connections
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Happened to me 10 times a day. Flashed arhd 6.3.3 and not even one reboot in 2 weeks. Shame on att that recommended new battery which did not help at all!!!
Sent from my Inspire 4G using xda app-developers app
Just wanted to update everyone with this problem, after my gf put her new sim card yesterday morning she hasnt had a single reboot yet...normally she would have had 10+ by now so I'm pretty confidant that was the problem.
Well i currently don't have a sim card in the phone so i only use it for everything else but a phone. what are radios for?
Oh and also i've noticed that the phone doesn't reboot while in recovery (i'm using 4ext) i've left my phone in recovery for a while because i needed to transfer a big file (over 10gb) to my micro sd and it never reboots and now everytime i need to transfer a big file to the phone i go to recovery, the reason i say this is because if it was a hardware issue wouldn't it do it anywhere including recovery. Also doesn't the phone creates a log that perhaps can help find out what the problem is?
So your phone is having reboot problems, but your not using it as a phone (not on a network, no SIM card)
Have you replaced the battery yet?
Sent from my Inspire 4g running unofficial cm9 using xda app-developers app
Rizakun said:
So your phone is having reboot problems, but your not using it as a phone (not on a network, no SIM card)
Have you replaced the battery yet?
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Nope not yet, have to buy one but at the moment i have no money but when i do i'm gonna buy a new battery and see. But i truly hope that the problem is not hardware and that it's just the battery.
I would recommend buying a battery from Amazon or somewhere else online. At&t tends to rip people off. I had a friend who bought two batteries and a charger for them for 25 on Amazon
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Okay, New update. Switched out my SIM card for a new one and it seems to reboot less. Key word is less; so it did not fix the reboot so I will downgrade to a more stable gingerbread Rom. Hopefully that will fix it. Just 9 months till I can get a new phone!
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Rizakun said:
Okay, New update. Switched out my SIM card for a new one and it seems to reboot less. Key word is less; so it did not fix the reboot so I will downgrade to a more stable gingerbread Rom. Hopefully that will fix it. Just 9 months till I can get a new phone!
Sent from my Inspire 4g running unofficial cm9 using xda app-developers app
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Glad to hear that your inspire 4g reboots less, Mine is still rebooting but it has been rebooting less ever since i installed Cyanogenmod 7.2.0. What i don't get is doesn't android creates a log file right before a crash (reboot) and shouldn't that log tell us what the problem could be?
Downloaded app so I can check the logs easier. Next restart I catch I will make sure to check the log. Can't be sure which log is the restart at this moment, but most of my close logs look to be a problem with java
Sent from my Inspire 4g running unofficial cm9 using xda app-developers app
Log Files
XBlackChaosX said:
Glad to hear that your inspire 4g reboots less, Mine is still rebooting but it has been rebooting less ever since i installed Cyanogenmod 7.2.0. What i don't get is doesn't android creates a log file right before a crash (reboot) and shouldn't that log tell us what the problem could be?
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Do me a favor and download from the play store and app called "Android System Info" it is free, and will give you easy access to the log files.
If you can catch your phone rebooting, try and look up the log right after it and copy and paste the info you find here.
I am still waiting for mine to reboot I put the app on mine so I could look at the log from the reboot, and since then my phone hasn't rebooted.
It's like it knows its being watched.
Guys,
The Desire s of my gf is rebooting random. Right now it is about 5 times a day. I already did a hard reset and the problem remains. The phone is running stock 2.3.5 with Sense 3.0. Already tried the search on the forum, but there are to many posts
Does anyone have a solution? I want to rule out the software before thinking of a hardware issue thnx in advance
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There was a talk about this a long time ago and have experienced before it on my phone. A quick solution, a piece of paper on the battery cover to help push the battery to make much more contact on the board.
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Skanob said:
There was a talk about this a long time ago and have experienced before it on my phone. A quick solution, a piece of paper on the battery cover to help push the battery to make much more contact on the board.
Sent from my HTC Desire S using xda app-developers app
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Going to trie that later today. Thanks. But I already tried tapping the battery and shaking the device while it's on, with no succes to force the reboot.