Got my phone last Wed, and until 5 minutes ago it had been flawless.
Was sitting on the desk next to me, and spontaneously lit up, vibrated, and rebooted.
Everything seems to be fine, but was a bit strange.
Anyone else seen this?
I see it when using the music player
Sent from my HTC Sensation 4G using XDA App
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
Click to expand...
Click to collapse
The odd thing is I wasn't using it at all, and nothing was running. It was just sitting there with a dark screen and all of a sudden the boot screen came on.
If we were seeing lots of posts like yours I'd agree it's probably a common problem, but in your case I'd swap the phone. I'll definitely be monitoring closely.
Mine has rebooted twice in week and a half of owning, and also sense crashes about once a day, i go to unlock and its the HTC white screen the sense comes up loading....
I also have problem with restarting/reloading. However, it is a bit different situation. I get white screen and sense UI (and maybe everything else I didn't check yet) reloads. By my observations, it happens after I do stuff on a phone for a very long time (1 to 3 hrs). After such extensive use phone becomes even hot to the touch at the bottom of the screen. Then all of the sudden when I exit some program to go back to sense UI I get white screen and sense UI reloads.
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
oh really? i may try this.
Coming from the LG G2x and leaving with reboots as one of my main issues, this is extremely disheartening news!!! I hope HTC releases a firmware update soon as the G2x was pretty obvious that it was a hardware issue since the Optimus 2X STILL suffers from the issue with no word from LG about a fix coming.
kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
Sounds to me like there's more than one cause of reboots. I'm using the stock SD and my phone doesn't get warm. I haven't seen Sense restart and I wasn't using it when it rebooted.
I have ordered a 16Gb SD though so appreciate the tip.
It's good to keep this thread going. I'll update with any new developments.
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App
I really think that sense ui looks amazing...but i wish it would have came with Android 2.3.4 AOSP/Nexus S style...I guarantee half the stuff that's wrong wouldn't be an issue.
jrwingate6 said:
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I have nothing installed but tweetdeck and XDA. so nope.
cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
Click to expand...
Click to collapse
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
Had the same issue so I formatted my SD card. Had no issues for the last 6 days. no reboots, nothing. Sence 3 has so far only crashed when messing around with unsuported 3d games, but that is my fault. Sence is very stable.
Bogdanbd said:
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
Click to expand...
Click to collapse
I had that issue as well. Getting from tmo a new sim card solved that issue for me.
I have three sensations on my account. I got all three at the same time. I noticed mine was rebooting couple times a day while the other two were not rebooting. So I exchanged mine and got the replacement about a week ago. So far no reboots at all. I would say if it is bothering you and if it is rebooting pretty often then you should exchange it.
Related
Try it at own risk, I am not responsible for any problems. It worked for me
This is my second sensation with the same issue. I got my second sensation approximately 6 days ago, after my first sensation developed the lock screen issues. Well today I started to experience the same lock screen issues that plagued my first sensation. Well I did a little checking around and I think I might have found a solution to the problem. I have an app installed called mybackup pro. I have been using this app for a while and it has come in real handy in restoring my phone. There is a free version available in the market. I used the paid version. I opened mybackup pro, and I just like to say that I DON'T HAVE anything to do with the app in regards to any monetary gain, basically I just use the app. I opened the ap, i clicked on cancel for the password, clicked on back up, data, local (/mnt/sdcard) check all, and let it back up all the settings. Well I went into my settings/applications/manageapplications/all. i then clicked on the first htc sense tab and cleared the data. You will be prompted with something to the pop up stating that all the applications data will be permanently deleted. I clicked ok and then clicked on the second htc sense tab and did the same thing. You will notice that all your widgets and everything will be deleted from your phone. I rebooted my phone and then opened mybackup pro and clicked on restore, data, local (/mnt/sdcard), data and the most resent date, I ONLY CHECKED MARKED SYSTEM SETTINGS, ANDROID HOME, AND CLICKED ON OK. Let it do its thing and when it is finished it will ask you to reboot your phone. Your phone should be extremely close to the way you had it before (widget wise). And in my case my lock screen is working again. I hope this helps anyone else. Again, It worked for me.
Holy wall of text batman
Sent from my Liberty using XDA App
Please update this thread periodically even if your method doesn't work.
Did this allow sense to operate more smoothly on your device?
I don't even understand what the issue was meant to be in the first place!!
Sorry for the long entry but i was trying to be as specific as i possibly could for everyone, and yes my lock screen responds perfectly.
This post was meant for anyone experiencing lockscreen unresponsiveness on their phones.
Sent from my HTC Sensation 4G using XDA Premium App
I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
Sent from my HTC Sensation 4G using XDA Premium App
also another trick to faulty lockscreen found on another post, when the phone lay flat on table lock seems to be trouble to unlock unless u pick the phone up in ur hands...but if u have it laying on table flat and grab left side of lock and drag it to the left and the up it works everytime for me...seems the left part of the lockscreen is always ok lol (something to do with phone being grounded)
Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
Sent from my HTC Sensation 4G using XDA Premium App
jrwingate6 said:
I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
Wifi problem and as of today the lock screen issue started. He lockscreen issue has been resolved.
Sent from my HTC Sensation 4G using XDA Premium App
So far problem fixed
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justice26 said:
Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I doubt it but I'll sure as hell try if this happens to me again.
smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
Click to expand...
Click to collapse
Yup, I think I agree with that. There are some issues that just don't make any sense though. Why does it become responsive after touching the ring two to three times. It will stay responsive like it should until you turn the display off. I just can't wrap my finger around it.
Could it be something with sense?
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justice26 said:
Could it be something with sense?
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Click to collapse
Probably is. I seriously don't know why everyone praises HTC. They are going in the wrong direction with Sense. Instead of making it less intrusive, there making it more intrusive with SENSELESS eye candy. HTC needs to take a page out of Samsung's book in my opinion. There making there UI (Touch Wiz) less intrusive but still keeping the features that make Android better.
Sorry to say but this 3D eye candy isn't making anything better and it's quite obvious HTC half assed Sense 3.0.
LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
Sent from my HTC Sensation 4G using XDA Premium App
justice26 said:
LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Hey, I came from 4 G2X's. Then again, I'm on my 3rd Sensation. Hopefully it doesn't make it to 4.
smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
Click to expand...
Click to collapse
Are you charging this via the stock charger, or via USB pc? If using a wall charger is the outlet grounded or the old two prong style outlet? I had this issue when using the stock charger in an ungrounded outlet when I was at a friends house for the week.
Sent from my HTC Sensation 4G using XDA Premium App
Yes i am using the stock charger
I don't know if this works for you guys .. but I had that lockscreen issue as well. I noticed that when I play with my wifes phone its perfectly smooth and unlocks with a single swipe. And she can unlock mine easily and never been a problem.The only thing difference is that she didn't take off that screen protector. I have oily skin type so I guess it must be my finger getting sticky. Went to tmobile and got a screen protector and it solves all the problem. Sounds silly but it worked for me and I haven't had a single lockscreen issue in four days as opposed to 4 out of five times before. Hope this helps ..
Sent from my HTC Sensation 4G using XDA App
Dear All Sensation Owner,
I bought Sensation the first day it came out. And I went back Tmobile store for exchanged due to this issue. (which means this is the second phone)
Both phones have the same issues: Keep restarting itself!
My phone may restart for about 5~10 times a day.
It happens whenever I'm quitting a program (ex: Facebook, Contacts, MAP..etc) and it just restart itself to a white background with HTC logo screen. (T-mobile welcome screen "stick together" does NOT show up at this situation)
I'm wondering if anyone having the same issues with me. This has bothered me way too much! Should I exchange for a new one or just need patient for the update
Thanks!!!
The 5-10 reboots per day is not normal. Mine rebooted once in the 7 days that I've had it.
What you are experiencing is a soft reboot. Try factory resetting, if it doesn't help, by all means take it back.
i think this is just an Android OS problem , my brother has a THUNDERBOLT on verizon and he gets random reboots all the time ,same for his wifes droid x , hers is phucked , it restarted three times in three hours when i was by their house the other day and his once , my sensation has rebooted itself three times in two weeks so i guess i cant complain
Your phone isn't rebooting, it is Sense that is rebooting. The app or apps that you are using are using up too much memory to keep Sense running in the background. Instead of not allowing you to use your apps, your phone is freeing up space by disabling Sense. Try using the back key to exit out of applications instead of the home key. This kills the app rather than leaving it active in the background.
Either way, I'm not saying there isn't something wrong with your phone, there very well may be. I haven't had that issue at all, but two phones with the same exact issue leads me to think it is, atleast in part, a user-caused issue. Good luck man.
Sent from my HTC Sensation 4G using XDA App
I too have this issue...can happen within hour or not happen for days
Sent from my HTC Sensation Z710e using XDA App
diosys said:
I too have this issue...can happen within hour or not happen for days
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Never had one reboot that I didn't initiate.
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Hello guys I was wondering if anybody else is having this problem, sometimes when I press the back key on my att nexus s it freezes for a couple of secs then it goes back to normal, it won't matter what I am doing it could be anything from visiting the marketplace to browsing the web its really annoying me a lot at this point.
If you know anyway how to fix this issue please let me know thanks.
I have the same problem, but it also happens with my menu and search keys. The individual backlight will dim and the phone freezes for 4-7 sec.
Sent from my Nexus S 4G using XDA App
Not having this issue.
Sent from my Nexus S 4G
Is the phone freezing or is just the back key randomly not responding to touch? If its the latter, then you need to do an exchange. Common problem.
I used to have this issue but it eventually went away. It happened after they replaced my screen.
I used to have this and assumed it was a hardware thing, changing roms sorted it.
I have no idea why this is the case and when someone else said as much I thought it couldn't be the case but I'd suggest you flash a different ROM and see how you get on.
I have this problem also. Mine will go dark and exit out of anything I'm doing as if I was pressing it. Gets old sometimes
Sent from my Nexus S 4G using XDA App
http://www.google.com/support/forum/p/Google+Mobile/thread?hl=en&tid=455215ff8747658b
I started getting this about two months into the life of my Nexus. In the process of exchanging mine now in the hours that I get an unaffected unit.
Sent from my LG-P509 using XDA App
My first one did this constantly so I exchanged it and so far so good with the new one.
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
tdavis42 said:
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
Click to expand...
Click to collapse
Actually it affects all Nexus S models. I think it is touch panel driver bug.
Sent from my LG-P509 using XDA App
So it happened to me, removed wifi calling apk (requires reboot to stop constant force close) and rebooted only to realize that my internal storage was completely wiped. Not upset about it lost some music and a couple of images I can live without, backed up most of the important ones a while ago.
Just curious if it has happened to anyone else with the g2x?
It happened to me once on cm7. I uninstalled swift key and everything froze for about 2 minutes. Then the screen went black.
Battery pulled reboot and it went to lg screen then black. Battery pulled again reboot into recovery nothing would mount or work in recovery. Reboot again and it would only go to recovery.
It wiped my entire internal and fried my 16gb external. I had to nvflash back to stock to get it to work again. External SD card is still useless.
Sent from my Galaxy Nexus using xda premium
guess I got lucky then, my external is still good. Now I'm backing that one up just in case, I got stuck in the weird recovery issue though as well. either way all is alright I ended up flashing your mod to weapon while I was stuck in recovery lol. Very nice, just in case you come back and see this thread, any chance we can get ICS transitions lol.
mt3g said:
guess I got lucky then, my external is still good. Now I'm backing that one up just in case, I got stuck in the weird recovery issue though as well. either way all is alright I ended up flashing your mod to weapon while I was stuck in recovery lol. Very nice, just in case you come back and see this thread, any chance we can get ICS transitions lol.
Click to expand...
Click to collapse
Yeah I meant to add them. But got caught up with trying to add lock screens. I will add them in the next update. Not sure when it will be though.
Sent from my Galaxy Nexus using xda premium
Sweetness and no worries this thing is faster then ever!
Sent from my LG-P999 using xda premium
My g2x did the same thing two weeks ago. My friend tried to convince me it was from badmouthing lg on their Facebook Page.
Sent from my HTC Sensation 4G using xda premium
monte666 said:
My g2x did the same thing two weeks ago. My friend tried to convince me it was from badmouthing lg on their Facebook Page.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Lol, it would serve you right. I mean, is it LG that's to blame? It is Nvidia? Is it Google, they're the ones who wrote Android, or is it T-Mobile for commissioning the software for the phone to be written as crap? Hardware-wise this phone is pretty good, and the fact that it's nearly impossible to truly brick this think is awesome. And is it even Nvidia or LG that ultimately writes the OS? There is a thread bouncing around about that.
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Well when I was stock, I never had any problems like this. I have heard about people having screen freezes with regards to the call screen, however. It could easily be one of the apps that she downloaded. It might be worth it to try a factory reset if the problem is persistent. Not to mention that sounds like a pretty annoying issue.
Yeah, we tried a factory reset before and it didn't work.
Sent from my HTC_Amaze_4G using XDA
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
If a factory reset doesn't solve your problem, you have two options:
Root and install a custom rom (could be a stock rom problem, even though it shouldn't be)
Get it replaced under warranty
is the device completely frozen, or can she get the screen to turn on by pressing the trackpad or something? come to think of it, the sensor doesn't seem to work perfectly on my device, so sometimes when i want to hang up a call, i need to press the trackpad to get the screen to turn on. i have never had the device become totally unresponsive tho.
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
GGWC808 said:
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
After a warranty replacement for my old phone, I haven't had time to fight rooting and have been experiencing similar issues... Memory mgmt seems to be cause. Ive removed some apps and it has reduced issues.
On initial use of phone, I reset it, inserted a full battery and followed the general "let it set" rules for a fresh rom install. At first, all was great, everything worked perfect. But as I added apps, it grew less stable. Also seeing phone freeze when rebooting into recovery... Eek. Tried multiple sd cards, batteries, to no avail.
Gonna call for another replacement. Ugh. Wrty is up in a couple months...
Sent from my myTouch_4G_Slide using Tapatalk 2
I've had a couple of freezes happen to me during phone calls and I realize what the problem was. It was apps automatically downloading in the background from the Play Store. If an auto update for apps is happening and I receive a phone call at the same time my phone will become unresponsive for a few minutes.
AgentCherryColla said:
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
Click to expand...
Click to collapse
So this GO! Dialer, would it help with the freezing issue? I don't see how using another app would help with the memory issue. Does Zeam Launcher require root?