Database Info

Does the "restart" option actually work for anyone?

As you all know when ya go to power off the Sensation, there is the option to "restart" the phone.
This is my 2nd Sensation that does not like that feature one bit.
Power off works fine, but when I hit restart, the phone shuts off and will not turn on by itself? In fact, it goes into a little mini hibernation and wont wake for a few minutes no matter how long I hold the power button down.....very strange.
It's no big deal...just strange to have it act the same way when choosing "restart" on two different units.
Anyone encounter this on the Sensation?
Thx!

It happened to me in the first few days but now its all ok. It restarts fine.
Sent from my HTC Sensation Z710e using XDA App

I had exactly the same, give it few days and it seems to resolve itself.. Give it a bit.
Sent from my HTC Sensation Z710e using XDA App

akdebest said:
It happened to me in the first few days but now its all ok. It restarts fine.
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Hmmmm, strange indeed.
I've had this 2nd one for a week....guess ill try it on day 8

That's weird, mine is working fine. Have you tried to hard reset? pretty sure it is a software problem.

Mine works and worked fine right out of the box.

Right on.... No biggie. Everything else is perfect.
Yes, I've done factory resets, battery pulls on both units....same thing.
I just won't use the restart feature.
Thansks guys!

Mine works fine. I only use it when I charge my phone completely to reset the Uptime & Awake time. If not, It keeps running on the same timers I powered it off with.

I'm on my 2nd sensation and neither of them actually restarts. They just powered off

I had no problems with restart, but noticed it wouldn't yesterday?

Cool...probably just a random software bug. Maybe HTC will fix it over time.

Stupid question - are you waiting after the phone shuts down for the reboot? At first I thought mine wasn't working either but then I just waited for about 10 seconds after the shutdown and the startup starts again.
It's probably faster to just shut it down and then power it up.

Works great for me.

Mine didn't work until I turned off Fast Boot.
Sent from my HTC Sensation 4G using XDA Premium App

Yea it happen when I'm in a phone conversation
Sent from my HTC Sensation 4G using XDA App

Works for me, although it seems like the boot was slower than normal. I didn't time it, but subjectively it seemed so.
Also, had one instance earlier where a "power off" actually rebooted rather than shutting down.
It's all been fine since that odd instance.

Mine does tmo sensation....
Sent from my HTC Sensation 4G using XDA App

Mine is from o2, arrived yesterday. Reboot doesn't work for me either. Same as you described.

I'm my case, fastboot needs to be enabled for it to restart properly.
Sent from my HTC Sensation 4G using XDA Premium App

mine works perfectly fine, no problems with restart

Spontaneous reboot

Got my phone last Wed, and until 5 minutes ago it had been flawless.
Was sitting on the desk next to me, and spontaneously lit up, vibrated, and rebooted.
Everything seems to be fine, but was a bit strange.
Anyone else seen this?

I see it when using the music player
Sent from my HTC Sensation 4G using XDA App

I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App

cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
Click to expand...
Click to collapse
The odd thing is I wasn't using it at all, and nothing was running. It was just sitting there with a dark screen and all of a sudden the boot screen came on.
If we were seeing lots of posts like yours I'd agree it's probably a common problem, but in your case I'd swap the phone. I'll definitely be monitoring closely.

Mine has rebooted twice in week and a half of owning, and also sense crashes about once a day, i go to unlock and its the HTC white screen the sense comes up loading....

I also have problem with restarting/reloading. However, it is a bit different situation. I get white screen and sense UI (and maybe everything else I didn't check yet) reloads. By my observations, it happens after I do stuff on a phone for a very long time (1 to 3 hrs). After such extensive use phone becomes even hot to the touch at the bottom of the screen. Then all of the sudden when I exit some program to go back to sense UI I get white screen and sense UI reloads.

I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App

kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
oh really? i may try this.

Coming from the LG G2x and leaving with reboots as one of my main issues, this is extremely disheartening news!!! I hope HTC releases a firmware update soon as the G2x was pretty obvious that it was a hardware issue since the Optimus 2X STILL suffers from the issue with no word from LG about a fix coming.

kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
Sounds to me like there's more than one cause of reboots. I'm using the stock SD and my phone doesn't get warm. I haven't seen Sense restart and I wasn't using it when it rebooted.
I have ordered a 16Gb SD though so appreciate the tip.
It's good to keep this thread going. I'll update with any new developments.

I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App

I really think that sense ui looks amazing...but i wish it would have came with Android 2.3.4 AOSP/Nexus S style...I guarantee half the stuff that's wrong wouldn't be an issue.

jrwingate6 said:
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I have nothing installed but tweetdeck and XDA. so nope.

cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
Click to expand...
Click to collapse
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!

Had the same issue so I formatted my SD card. Had no issues for the last 6 days. no reboots, nothing. Sence 3 has so far only crashed when messing around with unsuported 3d games, but that is my fault. Sence is very stable.

Bogdanbd said:
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
Click to expand...
Click to collapse
I had that issue as well. Getting from tmo a new sim card solved that issue for me.

I have three sensations on my account. I got all three at the same time. I noticed mine was rebooting couple times a day while the other two were not rebooting. So I exchanged mine and got the replacement about a week ago. So far no reboots at all. I would say if it is bothering you and if it is rebooting pretty often then you should exchange it.

Lock screen restart

I know there is a known issue with the phone restarting on the shipped build. However I have been having the device restart sometimes 4 times in a row when unlocking, and it comes up with the tell htc notification.
I was wondering if anyone else was having this problem. It's extremely annoying. I've had the phone like 2 weeks and this just started today.
The only thing I can think of is I just signed up for htc sense and set a new skin.
Sent from my HTC Sensation 4G using XDA Premium App

Mytouch 4g slide keeps freezing

Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA

GGWC808 said:
Hey all, i don't know if there's already a thread about this but i did a quick search and didn't really find one about my problem.
Anyways, my girlfriend has a mytouch 4g slide and it keeps freezing on her. If she's in a call, she can stay in the call but won't be able to hang up or use the screen in any way until a restart. She is completely stock. This is the second mytouch for her with the same problem. Any ideas as to why this is happening?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Well when I was stock, I never had any problems like this. I have heard about people having screen freezes with regards to the call screen, however. It could easily be one of the apps that she downloaded. It might be worth it to try a factory reset if the problem is persistent. Not to mention that sounds like a pretty annoying issue.

Yeah, we tried a factory reset before and it didn't work.
Sent from my HTC_Amaze_4G using XDA

Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA

GGWC808 said:
Huh, I talked to her more about this issue and it seems that it only freezes during a call. She didn't realize it until I asked her specifically about it. So any way to fix this issue.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
If a factory reset doesn't solve your problem, you have two options:
Root and install a custom rom (could be a stock rom problem, even though it shouldn't be)
Get it replaced under warranty

is the device completely frozen, or can she get the screen to turn on by pressing the trackpad or something? come to think of it, the sensor doesn't seem to work perfectly on my device, so sometimes when i want to hang up a call, i need to press the trackpad to get the screen to turn on. i have never had the device become totally unresponsive tho.

Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA

GGWC808 said:
Well, she says the screen is on but nothing happens when she taps it. The only way so far to get her phone to work again is a battery pull.
This is already a warranty replaced phone for the same problem. I would root her phone, but she is in San Francisco and I'm not. She is also not very tech savvy so she can't do it herself.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk

After a warranty replacement for my old phone, I haven't had time to fight rooting and have been experiencing similar issues... Memory mgmt seems to be cause. Ive removed some apps and it has reduced issues.
On initial use of phone, I reset it, inserted a full battery and followed the general "let it set" rules for a fresh rom install. At first, all was great, everything worked perfect. But as I added apps, it grew less stable. Also seeing phone freeze when rebooting into recovery... Eek. Tried multiple sd cards, batteries, to no avail.
Gonna call for another replacement. Ugh. Wrty is up in a couple months...
Sent from my myTouch_4G_Slide using Tapatalk 2

I've had a couple of freezes happen to me during phone calls and I realize what the problem was. It was apps automatically downloading in the background from the Play Store. If an auto update for apps is happening and I receive a phone call at the same time my phone will become unresponsive for a few minutes.

AgentCherryColla said:
Have her try using GO! Dailer/Contacts. I know this issue is based within the Call Out screen. But try using GO! It can also an out of Ram issue. On stock, the more widgets you use. The worse the phone gets. You'll see that HTC Logo all the time. My Uncle has this phone, and he's 100% stock. He gets freezes, and the HTC Logo screen after every app. Since the phone has the highest priority in a call, in can be using to much RAM. Then the phones doing a Rosie reboot with out the HTC scrreen.
If she wants to. Install Zeam Launcher. She won't have any Sense widgets. But it'll free up about 120Mb of Ram. Then place the call, and see if it lags.
Sent from my myTouch_4G_Slide using Tapatalk
Click to expand...
Click to collapse
So this GO! Dialer, would it help with the freezing issue? I don't see how using another app would help with the memory issue. Does Zeam Launcher require root?

[Q] Just another restarting issue. Insight please?

Alright so I picked up a Sensation 6-7 months ago from my T-Mobile dealer. Ever since I picked it up, I took a break from the flashing/rooting scene.
In May/June, when the official ICS update was released, I installed it to see how it ran before I went full force into the rooting scene once again. Ever since I downloaded it, my phone will restart at random times. It's starting to become very frustrating especially when I use my phone for mostly business purposes. It ONLY started this AFTER I installed the official ICS update.
So onto the next step. What I've done soo far is as described
-tried different batteries
-formatted several SD cards, with no luck
-formatted the phone twice
-I always do hard resets at least twice a day
-done several tests on apparent rogue apps to see if there was a difference
Alright, so now I ask of my XDA family, obviously this has been a problem ever since the ICS update. I haven't done any rooting on this phone in case I DO happen to get it replaced since its still under warranty
The ultimate question is this, will rooting fix this issue FOR SURE or should I play the safe route and just get a replacement Sensation with it still being under the one year warranty? What would you guys do Im this situation? Any other suggestions to try before deciding one of these options? Don't wanna go through with the rooting if I just have to unroot it take it back to the T-Mo dealer days later.
Any help is appreciated!
Thanks
Sent from my HTC Sensation 4G using xda app-developers app

tried this ?

Thanks for the suggestion, but it wouldn't necessarily be a battery issue if it just started doing it once ICS was installed? Or could it have been a coincidence that it started rebooting when I did the update? Does the housing wear in after a certain time causing the battery connection to loosen?
Thanks.
Sent from my HTC Sensation 4G using xda app-developers app

freeridindirtbiker said:
Thanks for the suggestion, but it wouldn't necessarily be a battery issue if it just started doing it once ICS was installed? Or could it have been a coincidence that it started rebooting when I did the update? Does the housing wear in after a certain time causing the battery connection to loosen?
Thanks.
Sent from my HTC Sensation 4G using xda app-developers app
Click to expand...
Click to collapse
might be a coincidence..i suggested that coz lot of ppl had success with it ..just try it hopefully it solves your problem too

Just did what that thread said. And the testing begins. Thanks for the help
Sent from my HTC Sensation 4G using xda app-developers app

freeridindirtbiker said:
Just did what that thread said. And the testing begins. Thanks for the help
Sent from my HTC Sensation 4G using xda app-developers app
Click to expand...
Click to collapse
I also use this link http://forum.xda-developers.com/showthread.php?t=1622683 (third post down) as I was in the same boat as you. I ran out of idea's to why my Sensation was always rebooting no matter what I did with countless different ROM's, Kernels etc and found that this battery_fix solved all my problems. Not had 1 reboot since Hope this helps

So just a little update. Ever since I tried the credit card trick, my phone hasn't restarted once. Roughly 2 full days. Done several things that I did before that would easily make the phone restart. Opened many apps at one time, drained the battery down to 3 percent and still no restart.
I'll keep testing this method for the next couple days but so far it seems like its been a good work around. Thankyou for pointing me in the right direction ganeshp!
Sent from my HTC Sensation 4G using xda app-developers app