Lock screen restart - HTC Sensation

I know there is a known issue with the phone restarting on the shipped build. However I have been having the device restart sometimes 4 times in a row when unlocking, and it comes up with the tell htc notification.
I was wondering if anyone else was having this problem. It's extremely annoying. I've had the phone like 2 weeks and this just started today.
The only thing I can think of is I just signed up for htc sense and set a new skin.
Sent from my HTC Sensation 4G using XDA Premium App

Related

Spontaneous reboot

Got my phone last Wed, and until 5 minutes ago it had been flawless.
Was sitting on the desk next to me, and spontaneously lit up, vibrated, and rebooted.
Everything seems to be fine, but was a bit strange.
Anyone else seen this?
I see it when using the music player
Sent from my HTC Sensation 4G using XDA App
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
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The odd thing is I wasn't using it at all, and nothing was running. It was just sitting there with a dark screen and all of a sudden the boot screen came on.
If we were seeing lots of posts like yours I'd agree it's probably a common problem, but in your case I'd swap the phone. I'll definitely be monitoring closely.
Mine has rebooted twice in week and a half of owning, and also sense crashes about once a day, i go to unlock and its the HTC white screen the sense comes up loading....
I also have problem with restarting/reloading. However, it is a bit different situation. I get white screen and sense UI (and maybe everything else I didn't check yet) reloads. By my observations, it happens after I do stuff on a phone for a very long time (1 to 3 hrs). After such extensive use phone becomes even hot to the touch at the bottom of the screen. Then all of the sudden when I exit some program to go back to sense UI I get white screen and sense UI reloads.
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
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oh really? i may try this.
Coming from the LG G2x and leaving with reboots as one of my main issues, this is extremely disheartening news!!! I hope HTC releases a firmware update soon as the G2x was pretty obvious that it was a hardware issue since the Optimus 2X STILL suffers from the issue with no word from LG about a fix coming.
kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
Sounds to me like there's more than one cause of reboots. I'm using the stock SD and my phone doesn't get warm. I haven't seen Sense restart and I wasn't using it when it rebooted.
I have ordered a 16Gb SD though so appreciate the tip.
It's good to keep this thread going. I'll update with any new developments.
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App
I really think that sense ui looks amazing...but i wish it would have came with Android 2.3.4 AOSP/Nexus S style...I guarantee half the stuff that's wrong wouldn't be an issue.
jrwingate6 said:
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App
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I have nothing installed but tweetdeck and XDA. so nope.
cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
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Click to collapse
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
Had the same issue so I formatted my SD card. Had no issues for the last 6 days. no reboots, nothing. Sence 3 has so far only crashed when messing around with unsuported 3d games, but that is my fault. Sence is very stable.
Bogdanbd said:
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
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I had that issue as well. Getting from tmo a new sim card solved that issue for me.
I have three sensations on my account. I got all three at the same time. I noticed mine was rebooting couple times a day while the other two were not rebooting. So I exchanged mine and got the replacement about a week ago. So far no reboots at all. I would say if it is bothering you and if it is rebooting pretty often then you should exchange it.

[Q] Phone Restarting Issues

Dear All Sensation Owner,
I bought Sensation the first day it came out. And I went back Tmobile store for exchanged due to this issue. (which means this is the second phone)
Both phones have the same issues: Keep restarting itself!
My phone may restart for about 5~10 times a day.
It happens whenever I'm quitting a program (ex: Facebook, Contacts, MAP..etc) and it just restart itself to a white background with HTC logo screen. (T-mobile welcome screen "stick together" does NOT show up at this situation)
I'm wondering if anyone having the same issues with me. This has bothered me way too much! Should I exchange for a new one or just need patient for the update
Thanks!!!
The 5-10 reboots per day is not normal. Mine rebooted once in the 7 days that I've had it.
What you are experiencing is a soft reboot. Try factory resetting, if it doesn't help, by all means take it back.
i think this is just an Android OS problem , my brother has a THUNDERBOLT on verizon and he gets random reboots all the time ,same for his wifes droid x , hers is phucked , it restarted three times in three hours when i was by their house the other day and his once , my sensation has rebooted itself three times in two weeks so i guess i cant complain
Your phone isn't rebooting, it is Sense that is rebooting. The app or apps that you are using are using up too much memory to keep Sense running in the background. Instead of not allowing you to use your apps, your phone is freeing up space by disabling Sense. Try using the back key to exit out of applications instead of the home key. This kills the app rather than leaving it active in the background.
Either way, I'm not saying there isn't something wrong with your phone, there very well may be. I haven't had that issue at all, but two phones with the same exact issue leads me to think it is, atleast in part, a user-caused issue. Good luck man.
Sent from my HTC Sensation 4G using XDA App
I too have this issue...can happen within hour or not happen for days
Sent from my HTC Sensation Z710e using XDA App
diosys said:
I too have this issue...can happen within hour or not happen for days
Sent from my HTC Sensation Z710e using XDA App
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Never had one reboot that I didn't initiate.
Sent from my HTC Sensation 4G using XDA Premium App

Lockscreen Issue [Nothing to do with the ring]

Its happened to me twice now, the lockscreen froze half way up the screen with the bottom half black(Weather lockscreen) and it still works when you swipe up from the bottom half, but the only way to fix it is to reboot. Has anyone else had this problem, and if so sorry if its already been posted.
Sent from my HTC Sensation 4G using XDA App
Yes
Sent from my HTC Sensation 4G using XDA Premium App
Same thing is happening to my phone right now lol.
Sent from my HTC-Z710a using XDA App
this happens when the phone gets locked in landscape mode....has happened to me...
Happened to me this morning
Sent from my HTC Sensation 4G using XDA App
I noticed that it only happens to me when I'm using the Google Car Home app
Sent from my HTC Sensation 4G using XDA App
An HTC Champion recognized this as a bug and told me it will be fixed in our first update (for the T-Mobile Sensation 4G)
so what lockscreen is everyone using when this happens? Weather, picture album, etc...Also, are you using the sense launcher or something else? I've had my phone for almost 2 weeks now and I am praying that this doesn't happen to me
It happened to me once also. Weather lockscreen.
I dont have that problem only sometimes when i unlocked my screen it wasn't good response but fixed it after some screen switches
Sent from my HTC Sensation Z710e using XDA App
This has happened to me more than once and I almost never have my phone in Landscape mode... Maybe it has to do with the G sensor detecting it being horizontal though?
It's happened to me only once. I use the weather lock screen. I had to reboot to fix it.
Sent from my HTC Sensation 4G using XDA App
I've had this happen twice about 2 weeks ago but hasn't happened again.
marduk79 said:
I've had this happen twice about 2 weeks ago but hasn't happened again.
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LOL, same exact thing here. Rebooted and it was fixed.
This has happened te multiple times. I usually take tje battery out and it fixes the problem
Sent from my HTC Sensation 4G using XDA App
EPgoat said:
This has happened te multiple times. I usually take tje battery out and it fixes the problem
Sent from my HTC Sensation 4G using XDA App
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If its happening multiple times then it might b faulty...mine happened on tha 4th of July where I was having signal/data issues at da park trynna find mis amigos, where I kept trynna make fone calls n couldn't even recieve any . Went on for bout 20 min. Then my fone just gave up n bam! there's my half screen. Had to do a battery pull bt its been fine ever since
Sent from my HTC Sensation 4G using XDA Premium App
#TeamAndroid said:
Its happened to me twice now, the lockscreen froze half way up the screen with the bottom half black(Weather lockscreen) and it still works when you swipe up from the bottom half, but the only way to fix it is to reboot. Has anyone else had this problem, and if so sorry if its already been posted.
Sent from my HTC Sensation 4G using XDA App
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This has happened to my phone about 3-4 times. The only way I can fix it is to take my sensation out of it's body glove protector (kind of a pain) and then pull the battery and turn the phone back on. I can't shut down or reboot the screen no matter how long I hold the power button. I love my phone but this is getting on my nerves. It does it at the worst times.

Sensation restarting

I'm having problem with this phone. The phone will restart constantly especially during calls, which becomes extremely annoying. Anyone know a fix or a reason why this is happening?
Sent from my HTC Sensation Z710e using XDA Premium App
digitizedremix said:
I'm having problem with this phone. The phone will restart constantly especially during calls, which becomes extremely annoying. Anyone know a fix or a reason why this is happening?
Sent from my HTC Sensation Z710e using XDA Premium App
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Hi,
You need to provide some information,like:
ROM
Kernel
Radio
Mods
Themes
Etc.
Everything is stock I haven't rooted or anything.
Sent from my HTC Sensation Z710e using XDA Premium App
digitizedremix said:
Everything is stock I haven't rooted or anything.
Sent from my HTC Sensation Z710e using XDA Premium App
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Hi,
Sorry then.
Not much that I can suggest,because you cannot get "under the hood" as it were ,without root.
I would be dubious about rooting the phone or anything,if it's not working properly out of the box.
You might consider sending it back.
digitizedremix said:
Everything is stock I haven't rooted or anything.
Sent from my HTC Sensation Z710e using XDA Premium App
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Click to collapse
then i would suggest sending it back to HTC centre for an exchange
When you say restarting, is it just stopping everything and showing the HTC screen before loading sense again? If so, it's because the phone doesn't have enough memory. Delete some apps, and if that still doesn't help, download a different launcher from the market.
I never had any restarting issues, but in the past three days the phone has restarted itself (completely restarted, not just the lag getting back to the home screen) randomly at least six times that I know of.
Other than the Amazon App Store, I'm not aware of any software updates that I've downloaded or installed in the last week. Anyone else have this issue just crop up in the past couple of days?
Mine has randomly restarted while it was in my pocket, and twice as I moved the unlock ring to the middle of the screen to use the phone.
Edited to add: I'm running a stock phone from T-Mobile with Android 2.3.4.
HTC Sense version 3.0
Software number 1.45.531.1
Kernel 2.6.35.13-g3422292
[email protected]#1

WidgetLocker and One X

Hey there xda people, just wanting to let you people know that the WidgetLocker (app) for me at least causes some multi touch problems with the one x.
The problem that it causes is whenever your holding one finger down on the screen to like say control a virtual analog for a game so you can move around and then tap anywhere on the screen to shoot or something. The first finger hold gets wiped out and causes movement to stop. All in all its causes a horrible experience while playing games.
I was having this issue forever until today when I wiped my phone clean and everything works fine with games and stuff until I installed WidgetLocker and I get the issue again. So this issue was fixed when I stopped using the app.
Not sure if a lot of people uses this app but I've been using it since I bought my first Android (sgs ii) and it's a great way to customize your lock screen with widgets and stuff. I'm definitely going to let the developer know about this bug when I have time, my guess as to why this happen is the way that it unlocks your phone that messes up the multitouch.
Sent from my HTC One X using xda premium
I just tried uninstalling Widget Locker on Nocturnal 111 and I am still getting this bug. I will try to reboot and see if that fixes it for me
Sent from my HTC One XL using Tapatalk 2
MyronJ906 said:
I just tried uninstalling Widget Locker on Nocturnal 111 and I am still getting this bug. I will try to reboot and see if that fixes it for me
Sent from my HTC One XL using Tapatalk 2
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I didn't have to restart, just had to lock the phone then unlock it again with the stock lockscreen.
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You are right. When I woke up this morning, it was fixed.
MiLocker causes the same issue... How sad.
Sent from my HTC One XL using Tapatalk 2
Glad to see your issue was fixed. The good thing though is that I'm in love with my phone again lol.
Although I was trying out cm9 alpha 3 earlier this week and I'm pretty sure I was getting the same issue without WidgetLocker. Maybe the locker with cm9 causes this issue as well?
I could be wrong with cm9 though as I may have downloaded the app but didn't use it so that could've cause the problem as well.
Sent from my HTC One X using xda premium
I ran into this issue a while ago... here is a thread I started about it: http://forum.xda-developers.com/showthread.php?t=1665603
I never did resolve the issue (aside from disabling Widget Locker), nor did I get around to contacting the developer...
However, it appears this does not affect all One Xs using WL as several other people tested and were able to use Widget Locker with out breaking multitouch on the One X.
I checked out this and mesaone's thread as I was having this issue too. Turns out I was able to fix it by disabling HTC gestures in the Display & Gestures settings menu. DoomGLES now runs without a hitch and I'm able to both move and fire/open doors at the same time. I haven't tested much beyond the DoomGLES test but if anything changes I'll report back.
EDIT: It appears the solution was short-lived; quitting fully out of the applications, turning off the screen, turning it back on and unlocking and then relaunching the app caused the issue to return. On the other hand, simply disabling widget locker for the duration of the game works fine (and unless you're turning your phone off and on a lot while playing games, probably not a big deal). No need to uninstall.
ONe X and Widgetlocker
I have had Widgetlocker for 2 years on my HTC desire. Now upgraded to One X and I have a problem with answering calls.
If the phone is locked and I get a call, I get the call answer option but then have to put in my unlock number. By this time the caller has hung up. Previously on my HTC desire I could answer by pulling the screen slider down even if the phone was locked.
Have I missed a setting??
Help would be good
Thanks
TA
The only option would be to not use widgetlocker if you don't want to have problems (that is if you do have problems). I want to confirm that this issue occurs in CM9 even without the widgetlocker app, not sure if others are getting this issue but I suppose I'll be CM9less till it is addressed and fixed.
Sent from my HTC One X using xda premium
tizzie said:
Glad to see your issue was fixed. The good thing though is that I'm in love with my phone again lol.
Although I was trying out cm9 alpha 3 earlier this week and I'm pretty sure I was getting the same issue without WidgetLocker. Maybe the locker with cm9 causes this issue as well?
I could be wrong with cm9 though as I may have downloaded the app but didn't use it so that could've cause the problem as well.
Sent from my HTC One X using xda premium
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Click to collapse
CM9 and AOKP in general currently have a multitouch bug, whether its with WidgetLocker or not.

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