Sensation restarting - HTC Sensation

I'm having problem with this phone. The phone will restart constantly especially during calls, which becomes extremely annoying. Anyone know a fix or a reason why this is happening?
Sent from my HTC Sensation Z710e using XDA Premium App

digitizedremix said:
I'm having problem with this phone. The phone will restart constantly especially during calls, which becomes extremely annoying. Anyone know a fix or a reason why this is happening?
Sent from my HTC Sensation Z710e using XDA Premium App
Click to expand...
Click to collapse
Hi,
You need to provide some information,like:
ROM
Kernel
Radio
Mods
Themes
Etc.

Everything is stock I haven't rooted or anything.
Sent from my HTC Sensation Z710e using XDA Premium App

digitizedremix said:
Everything is stock I haven't rooted or anything.
Sent from my HTC Sensation Z710e using XDA Premium App
Click to expand...
Click to collapse
Hi,
Sorry then.
Not much that I can suggest,because you cannot get "under the hood" as it were ,without root.
I would be dubious about rooting the phone or anything,if it's not working properly out of the box.
You might consider sending it back.

digitizedremix said:
Everything is stock I haven't rooted or anything.
Sent from my HTC Sensation Z710e using XDA Premium App
Click to expand...
Click to collapse
then i would suggest sending it back to HTC centre for an exchange

When you say restarting, is it just stopping everything and showing the HTC screen before loading sense again? If so, it's because the phone doesn't have enough memory. Delete some apps, and if that still doesn't help, download a different launcher from the market.

I never had any restarting issues, but in the past three days the phone has restarted itself (completely restarted, not just the lag getting back to the home screen) randomly at least six times that I know of.
Other than the Amazon App Store, I'm not aware of any software updates that I've downloaded or installed in the last week. Anyone else have this issue just crop up in the past couple of days?
Mine has randomly restarted while it was in my pocket, and twice as I moved the unlock ring to the middle of the screen to use the phone.
Edited to add: I'm running a stock phone from T-Mobile with Android 2.3.4.
HTC Sense version 3.0
Software number 1.45.531.1
Kernel 2.6.35.13-g3422292
[email protected]#1

Related

I tried this on my lock screen and it worked.

Try it at own risk, I am not responsible for any problems. It worked for me
This is my second sensation with the same issue. I got my second sensation approximately 6 days ago, after my first sensation developed the lock screen issues. Well today I started to experience the same lock screen issues that plagued my first sensation. Well I did a little checking around and I think I might have found a solution to the problem. I have an app installed called mybackup pro. I have been using this app for a while and it has come in real handy in restoring my phone. There is a free version available in the market. I used the paid version. I opened mybackup pro, and I just like to say that I DON'T HAVE anything to do with the app in regards to any monetary gain, basically I just use the app. I opened the ap, i clicked on cancel for the password, clicked on back up, data, local (/mnt/sdcard) check all, and let it back up all the settings. Well I went into my settings/applications/manageapplications/all. i then clicked on the first htc sense tab and cleared the data. You will be prompted with something to the pop up stating that all the applications data will be permanently deleted. I clicked ok and then clicked on the second htc sense tab and did the same thing. You will notice that all your widgets and everything will be deleted from your phone. I rebooted my phone and then opened mybackup pro and clicked on restore, data, local (/mnt/sdcard), data and the most resent date, I ONLY CHECKED MARKED SYSTEM SETTINGS, ANDROID HOME, AND CLICKED ON OK. Let it do its thing and when it is finished it will ask you to reboot your phone. Your phone should be extremely close to the way you had it before (widget wise). And in my case my lock screen is working again. I hope this helps anyone else. Again, It worked for me.
Holy wall of text batman
Sent from my Liberty using XDA App
Please update this thread periodically even if your method doesn't work.
Did this allow sense to operate more smoothly on your device?
I don't even understand what the issue was meant to be in the first place!!
Sorry for the long entry but i was trying to be as specific as i possibly could for everyone, and yes my lock screen responds perfectly.
This post was meant for anyone experiencing lockscreen unresponsiveness on their phones.
Sent from my HTC Sensation 4G using XDA Premium App
I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
Sent from my HTC Sensation 4G using XDA Premium App
also another trick to faulty lockscreen found on another post, when the phone lay flat on table lock seems to be trouble to unlock unless u pick the phone up in ur hands...but if u have it laying on table flat and grab left side of lock and drag it to the left and the up it works everytime for me...seems the left part of the lockscreen is always ok lol (something to do with phone being grounded)
Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
Sent from my HTC Sensation 4G using XDA Premium App
jrwingate6 said:
I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
Wifi problem and as of today the lock screen issue started. He lockscreen issue has been resolved.
Sent from my HTC Sensation 4G using XDA Premium App
So far problem fixed
Sent from my HTC Sensation 4G using XDA Premium App
justice26 said:
Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I doubt it but I'll sure as hell try if this happens to me again.
smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
Click to expand...
Click to collapse
Yup, I think I agree with that. There are some issues that just don't make any sense though. Why does it become responsive after touching the ring two to three times. It will stay responsive like it should until you turn the display off. I just can't wrap my finger around it.
Could it be something with sense?
Sent from my HTC Sensation 4G using XDA Premium App
justice26 said:
Could it be something with sense?
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Probably is. I seriously don't know why everyone praises HTC. They are going in the wrong direction with Sense. Instead of making it less intrusive, there making it more intrusive with SENSELESS eye candy. HTC needs to take a page out of Samsung's book in my opinion. There making there UI (Touch Wiz) less intrusive but still keeping the features that make Android better.
Sorry to say but this 3D eye candy isn't making anything better and it's quite obvious HTC half assed Sense 3.0.
LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
Sent from my HTC Sensation 4G using XDA Premium App
justice26 said:
LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Hey, I came from 4 G2X's. Then again, I'm on my 3rd Sensation. Hopefully it doesn't make it to 4.
smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
Click to expand...
Click to collapse
Are you charging this via the stock charger, or via USB pc? If using a wall charger is the outlet grounded or the old two prong style outlet? I had this issue when using the stock charger in an ungrounded outlet when I was at a friends house for the week.
Sent from my HTC Sensation 4G using XDA Premium App
Yes i am using the stock charger
I don't know if this works for you guys .. but I had that lockscreen issue as well. I noticed that when I play with my wifes phone its perfectly smooth and unlocks with a single swipe. And she can unlock mine easily and never been a problem.The only thing difference is that she didn't take off that screen protector. I have oily skin type so I guess it must be my finger getting sticky. Went to tmobile and got a screen protector and it solves all the problem. Sounds silly but it worked for me and I haven't had a single lockscreen issue in four days as opposed to 4 out of five times before. Hope this helps ..
Sent from my HTC Sensation 4G using XDA App

Lockscreen Issue [Nothing to do with the ring]

Its happened to me twice now, the lockscreen froze half way up the screen with the bottom half black(Weather lockscreen) and it still works when you swipe up from the bottom half, but the only way to fix it is to reboot. Has anyone else had this problem, and if so sorry if its already been posted.
Sent from my HTC Sensation 4G using XDA App
Yes
Sent from my HTC Sensation 4G using XDA Premium App
Same thing is happening to my phone right now lol.
Sent from my HTC-Z710a using XDA App
this happens when the phone gets locked in landscape mode....has happened to me...
Happened to me this morning
Sent from my HTC Sensation 4G using XDA App
I noticed that it only happens to me when I'm using the Google Car Home app
Sent from my HTC Sensation 4G using XDA App
An HTC Champion recognized this as a bug and told me it will be fixed in our first update (for the T-Mobile Sensation 4G)
so what lockscreen is everyone using when this happens? Weather, picture album, etc...Also, are you using the sense launcher or something else? I've had my phone for almost 2 weeks now and I am praying that this doesn't happen to me
It happened to me once also. Weather lockscreen.
I dont have that problem only sometimes when i unlocked my screen it wasn't good response but fixed it after some screen switches
Sent from my HTC Sensation Z710e using XDA App
This has happened to me more than once and I almost never have my phone in Landscape mode... Maybe it has to do with the G sensor detecting it being horizontal though?
It's happened to me only once. I use the weather lock screen. I had to reboot to fix it.
Sent from my HTC Sensation 4G using XDA App
I've had this happen twice about 2 weeks ago but hasn't happened again.
marduk79 said:
I've had this happen twice about 2 weeks ago but hasn't happened again.
Click to expand...
Click to collapse
LOL, same exact thing here. Rebooted and it was fixed.
This has happened te multiple times. I usually take tje battery out and it fixes the problem
Sent from my HTC Sensation 4G using XDA App
EPgoat said:
This has happened te multiple times. I usually take tje battery out and it fixes the problem
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
If its happening multiple times then it might b faulty...mine happened on tha 4th of July where I was having signal/data issues at da park trynna find mis amigos, where I kept trynna make fone calls n couldn't even recieve any . Went on for bout 20 min. Then my fone just gave up n bam! there's my half screen. Had to do a battery pull bt its been fine ever since
Sent from my HTC Sensation 4G using XDA Premium App
#TeamAndroid said:
Its happened to me twice now, the lockscreen froze half way up the screen with the bottom half black(Weather lockscreen) and it still works when you swipe up from the bottom half, but the only way to fix it is to reboot. Has anyone else had this problem, and if so sorry if its already been posted.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
This has happened to my phone about 3-4 times. The only way I can fix it is to take my sensation out of it's body glove protector (kind of a pain) and then pull the battery and turn the phone back on. I can't shut down or reboot the screen no matter how long I hold the power button. I love my phone but this is getting on my nerves. It does it at the worst times.

White HTC screen after exiting to home

As the subject says, whenever I exit an app or the browser, it goes to the white htc screen and then it says loading for abt 15 second and it'll take me back home. Anyone know what causes this?
Sent from my HTC Sensation 4G using xda premium
Are you using a task killer?
Sounds suspiciously like rosie is being killed by something every time it goes to the background.
Sent from my Cyanogenmod loaded Htc Sensation 4g
the1n0nlykingd said:
As the subject says, whenever I exit an app or the browser, it goes to the white htc screen and then it says loading for abt 15 second and it'll take me back home. Anyone know what causes this?
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
it's a RAM issue! I solved it by uninstalling the new Market App (I cannot use the new functionality here in Europe, anyway) and other services that I didn't used that I had running in the background!
Problem solved!
With all the love I have for my Sensation, I feel HTC should have gone with more memory!!
How can I get the old market back?
Sent from my HTC Sensation 4G using xda premium
mcarmona said:
With all the love I have for my Sensation, I feel HTC should have gone with more memory!!
Click to expand...
Click to collapse
I would have to say it's HTC's over-bloated Sense that is the problem. With CM7 I always have 300-200 Mb of unused memory. I can run games, videos, anything memory intensive and still never use it all.
As for the white screen when hitting home... It's a memory issue with Sense. I would get that back when I ran stock ROM.

My phone keeps rebooting!!!

Hello everyone, for the past few day my phone keeps rebooting and this is driving me crazy... At first I thought it was the Rom I was using but then I changed to a different Rom and the same thing kept on happening...
It doesn't matter what Rom I'm using this keeps happening, and I was wondering if this is happening to anyone else. If it is happening to others is there a fix for this or should I unroot my phone and get it replace?
Any suggesting that could help me fix this problem I have will be greatly appreciate it...
Sent from my HTC Sensation XE with Beats Audio using xda premium
Have you updated the radio?
Do you superwipe between ROMs?
Sent from my HTC Sensation 4G using XDA App
I haven't updated the radio... and I always perform a super wipe when changing from one rom to another... I don't know what else to do its driving me crazy....
Could you tell me what's your supetwipe procedure
Sent from my HTC Sensation 4G using XDA App
Try a different kernel
Sent from my HTC Sensation 4G using XDA App
Is it the phone that's restarting, or just sense?
Are you overclocking or undervolting your device? If so, try it without (or not as severe)
Are you using a backup/restore app after flashing a ROM? If so, try without a restore....or at least just user app restore (no system app/data restore)
Sorry I. Never replied to you guys again. My phone just stopped working... Now. It's. Working again but it's still rebooting. I notice that once my battery hits 50% or less it reboots.. I'm not. Overclock. Any ideas what I should do. I have insurance but I don't know if there's a way to unprotected the phone and make it completely stock... I'll looked around. To see if there's a way.
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium App

Battery status

Hey guys I just got HTC sensations motherboard replacement with Android 2.3.4 .and I facing some problems
1st is battery status only shows display uses , cell standby , phone ideal and voice call. And not rest app I use
2nd is back button and menu automatically pressed like when I surfing on opera automatically option menu appears.
3rd is sometime SD card gets unmount aromatic
What I do now?
Help please
Thanks in advance
Sent from my HTC Sensation Z710e using xda app-developers app
double post... deleted
Any suggestion?????
Sent from my HTC sensation
See the attachment
Sent from my HTC sensation
Mate, my suggestion, if you are experiencing hardware problems (Buttons etc) would be to talk to HTC about it.
Sent from my Virtuous InquisAtion using XDA Premium
MrSoulSOng said:
Mate, my suggestion, if you are experiencing hardware problems (Buttons etc) would be to talk to HTC about it.
Sent from my Virtuous InquisAtion using XDA Premium
Click to expand...
Click to collapse
Thanks for reply.
My phone is under warranty
And afraid to give my mobile to HTC because if HTC update it to ics its hard to get s off and root.
But what about incomplete or wrong battery status??
Its hardware or software problem?
How to fix it?
Sent from my HTC sensation
Itsakash said:
Thanks for reply.
My phone is under warranty
And afraid to give my mobile to HTC because if HTC update it to ics its hard to get s off and root.
But what about incomplete or wrong battery status??
Its hardware or software problem?
How to fix it?
Sent from my HTC sensation
Click to expand...
Click to collapse
Yes it's harder to gain S-OFF and Root with 1.2x, but it's not impossible. I wouldn't let that bother you.
I'm sorry, it's been that long since I've been on Sense, that I can't remember what's supposed to be displayed there in the battery status. I don't think mine displayed apps like your questioning. But like I said, I simply can't remember sorry.
Hopefully someone using Sense will post to help you with that.
Do you have button problems when using the stock browser?
Do you have another SD card to test for awhile? The unmount/mount issue could be the card itself. If not, maybe back it up to a PC and format the card (in the phone) and see if that helps?
Sent from my Virtuous InquisAtion using XDA Premium
MrSoulSOng said:
Yes it's harder to gain S-OFF and Root with 1.2x, but it's not impossible. I wouldn't let that bother you.
I'm sorry, it's been that long since I've been on Sense, that I can't remember what's supposed to be displayed there in the battery status. I don't think mine displayed apps like your questioning. But like I said, I simply can't remember sorry.
Hopefully someone using Sense will post to help you with that.
Do you have button problems when using the stock browser?
Do you have another SD card to test for awhile? The unmount/mount issue could be the card itself. If not, maybe back it up to a PC and format the card (in the phone) and see if that helps?
Sent from my Virtuous InquisAtion using XDA Premium
Click to expand...
Click to collapse
Just formatted SD card let c what will happen.
And yes back nd option button gets press automatically not only browser but also in gallery or any other apps ,including stock HTC app like browser , friend stream etc
Sent from my HTC sensation

Categories

Resources