Lockscreen Issue [Nothing to do with the ring] - HTC Sensation

Its happened to me twice now, the lockscreen froze half way up the screen with the bottom half black(Weather lockscreen) and it still works when you swipe up from the bottom half, but the only way to fix it is to reboot. Has anyone else had this problem, and if so sorry if its already been posted.
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Yes
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Same thing is happening to my phone right now lol.
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this happens when the phone gets locked in landscape mode....has happened to me...

Happened to me this morning
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I noticed that it only happens to me when I'm using the Google Car Home app
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An HTC Champion recognized this as a bug and told me it will be fixed in our first update (for the T-Mobile Sensation 4G)

so what lockscreen is everyone using when this happens? Weather, picture album, etc...Also, are you using the sense launcher or something else? I've had my phone for almost 2 weeks now and I am praying that this doesn't happen to me

It happened to me once also. Weather lockscreen.

I dont have that problem only sometimes when i unlocked my screen it wasn't good response but fixed it after some screen switches
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This has happened to me more than once and I almost never have my phone in Landscape mode... Maybe it has to do with the G sensor detecting it being horizontal though?

It's happened to me only once. I use the weather lock screen. I had to reboot to fix it.
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I've had this happen twice about 2 weeks ago but hasn't happened again.

marduk79 said:
I've had this happen twice about 2 weeks ago but hasn't happened again.
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LOL, same exact thing here. Rebooted and it was fixed.

This has happened te multiple times. I usually take tje battery out and it fixes the problem
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EPgoat said:
This has happened te multiple times. I usually take tje battery out and it fixes the problem
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If its happening multiple times then it might b faulty...mine happened on tha 4th of July where I was having signal/data issues at da park trynna find mis amigos, where I kept trynna make fone calls n couldn't even recieve any . Went on for bout 20 min. Then my fone just gave up n bam! there's my half screen. Had to do a battery pull bt its been fine ever since
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#TeamAndroid said:
Its happened to me twice now, the lockscreen froze half way up the screen with the bottom half black(Weather lockscreen) and it still works when you swipe up from the bottom half, but the only way to fix it is to reboot. Has anyone else had this problem, and if so sorry if its already been posted.
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This has happened to my phone about 3-4 times. The only way I can fix it is to take my sensation out of it's body glove protector (kind of a pain) and then pull the battery and turn the phone back on. I can't shut down or reboot the screen no matter how long I hold the power button. I love my phone but this is getting on my nerves. It does it at the worst times.

Related

Does the "restart" option actually work for anyone?

As you all know when ya go to power off the Sensation, there is the option to "restart" the phone.
This is my 2nd Sensation that does not like that feature one bit.
Power off works fine, but when I hit restart, the phone shuts off and will not turn on by itself? In fact, it goes into a little mini hibernation and wont wake for a few minutes no matter how long I hold the power button down.....very strange.
It's no big deal...just strange to have it act the same way when choosing "restart" on two different units.
Anyone encounter this on the Sensation?
Thx!
It happened to me in the first few days but now its all ok. It restarts fine.
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I had exactly the same, give it few days and it seems to resolve itself.. Give it a bit.
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akdebest said:
It happened to me in the first few days but now its all ok. It restarts fine.
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Hmmmm, strange indeed.
I've had this 2nd one for a week....guess ill try it on day 8
That's weird, mine is working fine. Have you tried to hard reset? pretty sure it is a software problem.
Mine works and worked fine right out of the box.
Right on.... No biggie. Everything else is perfect.
Yes, I've done factory resets, battery pulls on both units....same thing.
I just won't use the restart feature.
Thansks guys!
Mine works fine. I only use it when I charge my phone completely to reset the Uptime & Awake time. If not, It keeps running on the same timers I powered it off with.
I'm on my 2nd sensation and neither of them actually restarts. They just powered off
I had no problems with restart, but noticed it wouldn't yesterday?
Cool...probably just a random software bug. Maybe HTC will fix it over time.
Stupid question - are you waiting after the phone shuts down for the reboot? At first I thought mine wasn't working either but then I just waited for about 10 seconds after the shutdown and the startup starts again.
It's probably faster to just shut it down and then power it up.
Works great for me.
Mine didn't work until I turned off Fast Boot.
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Yea it happen when I'm in a phone conversation
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Works for me, although it seems like the boot was slower than normal. I didn't time it, but subjectively it seemed so.
Also, had one instance earlier where a "power off" actually rebooted rather than shutting down.
It's all been fine since that odd instance.
Mine does tmo sensation....
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Mine is from o2, arrived yesterday. Reboot doesn't work for me either. Same as you described.
I'm my case, fastboot needs to be enabled for it to restart properly.
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mine works perfectly fine, no problems with restart

I tried this on my lock screen and it worked.

Try it at own risk, I am not responsible for any problems. It worked for me
This is my second sensation with the same issue. I got my second sensation approximately 6 days ago, after my first sensation developed the lock screen issues. Well today I started to experience the same lock screen issues that plagued my first sensation. Well I did a little checking around and I think I might have found a solution to the problem. I have an app installed called mybackup pro. I have been using this app for a while and it has come in real handy in restoring my phone. There is a free version available in the market. I used the paid version. I opened mybackup pro, and I just like to say that I DON'T HAVE anything to do with the app in regards to any monetary gain, basically I just use the app. I opened the ap, i clicked on cancel for the password, clicked on back up, data, local (/mnt/sdcard) check all, and let it back up all the settings. Well I went into my settings/applications/manageapplications/all. i then clicked on the first htc sense tab and cleared the data. You will be prompted with something to the pop up stating that all the applications data will be permanently deleted. I clicked ok and then clicked on the second htc sense tab and did the same thing. You will notice that all your widgets and everything will be deleted from your phone. I rebooted my phone and then opened mybackup pro and clicked on restore, data, local (/mnt/sdcard), data and the most resent date, I ONLY CHECKED MARKED SYSTEM SETTINGS, ANDROID HOME, AND CLICKED ON OK. Let it do its thing and when it is finished it will ask you to reboot your phone. Your phone should be extremely close to the way you had it before (widget wise). And in my case my lock screen is working again. I hope this helps anyone else. Again, It worked for me.
Holy wall of text batman
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Please update this thread periodically even if your method doesn't work.
Did this allow sense to operate more smoothly on your device?
I don't even understand what the issue was meant to be in the first place!!
Sorry for the long entry but i was trying to be as specific as i possibly could for everyone, and yes my lock screen responds perfectly.
This post was meant for anyone experiencing lockscreen unresponsiveness on their phones.
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I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
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also another trick to faulty lockscreen found on another post, when the phone lay flat on table lock seems to be trouble to unlock unless u pick the phone up in ur hands...but if u have it laying on table flat and grab left side of lock and drag it to the left and the up it works everytime for me...seems the left part of the lockscreen is always ok lol (something to do with phone being grounded)
Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
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jrwingate6 said:
I already tried clearing the data from both Sense applications and then rebooted my phone. I didn't make a back up of everything so Sense was back to the way it came from the factory. Long story short. It didn't work for me. I still had the lock screen issue.
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I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
Wifi problem and as of today the lock screen issue started. He lockscreen issue has been resolved.
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So far problem fixed
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justice26 said:
Ok, the only difference is that I restored my settings using mybackup pro. Could that have been the difference.
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I doubt it but I'll sure as hell try if this happens to me again.
smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
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Yup, I think I agree with that. There are some issues that just don't make any sense though. Why does it become responsive after touching the ring two to three times. It will stay responsive like it should until you turn the display off. I just can't wrap my finger around it.
Could it be something with sense?
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justice26 said:
Could it be something with sense?
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Probably is. I seriously don't know why everyone praises HTC. They are going in the wrong direction with Sense. Instead of making it less intrusive, there making it more intrusive with SENSELESS eye candy. HTC needs to take a page out of Samsung's book in my opinion. There making there UI (Touch Wiz) less intrusive but still keeping the features that make Android better.
Sorry to say but this 3D eye candy isn't making anything better and it's quite obvious HTC half assed Sense 3.0.
LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
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justice26 said:
LOL, Well comming from 6 G2X this is an upgrade. Hahahaha
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Hey, I came from 4 G2X's. Then again, I'm on my 3rd Sensation. Hopefully it doesn't make it to 4.
smashpunks said:
I think the way the app and ring move together is what causes the lock issue. I think its just the physics of the ring/app moving together causing the issue. Thats my guess. Other than the lockscreen buggy I have no touch screen issues. YOU?
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Are you charging this via the stock charger, or via USB pc? If using a wall charger is the outlet grounded or the old two prong style outlet? I had this issue when using the stock charger in an ungrounded outlet when I was at a friends house for the week.
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Yes i am using the stock charger
I don't know if this works for you guys .. but I had that lockscreen issue as well. I noticed that when I play with my wifes phone its perfectly smooth and unlocks with a single swipe. And she can unlock mine easily and never been a problem.The only thing difference is that she didn't take off that screen protector. I have oily skin type so I guess it must be my finger getting sticky. Went to tmobile and got a screen protector and it solves all the problem. Sounds silly but it worked for me and I haven't had a single lockscreen issue in four days as opposed to 4 out of five times before. Hope this helps ..
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Light sensor issue?

Tried googling it but didn't find anything exactly like this.
Basically when I have auto brightness there are times when i won't move my phone whatsoever or any lighting around it and the brightness go from dim to bright couple secs back to dim and so on for no reason.
Could it be a faulty sensor or firmware related?
I had stock and few custom roms and its happening on all of them.
Idk if I should send to htc for repkacemt or are any you experiencing same thing and expect this to be fixed with update?
It's so annoying and although I could put a constant screen brightness I don't want to.
Thanks in advanced !!
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I find that a lot of times when I'm holding my phone in landscape that my left hand covers the sensor. As I'm typing it will move enough to generate a change, and then move back to undo it. Just my .02.
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Damm... I was about to post simething regarding this issue too...
As i m typing now, tge dispkay keep "tunning" itself.. wanna chk with the rest if its normal... I dun encounter this when i off the auto brightness function
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Yes I don't hold in landscape and I will literally just put phone on table and the brightness goes back and forth without stopping.
And I'm positive no light is changing or ne movements ...
jelliottz said:
I find that a lot of times when I'm holding my phone in landscape that my left hand covers the sensor. As I'm typing it will move enough to generate a change, and then move back to undo it. Just my .02.
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I think you have what I have and maybe its just a faulty sensor?
Then again if it gets brigght it dies adjust accordingly and otherway around its just it never stops and imagine reading even this forum at night on phone and every eight seconds gets brighter and eight seconds later gets dim and so on.
It's so annoying I think I'm gonna send my phone in
I'm just scared to because i had no other issues at all that others had and don't wanna risk a different problem ....
joshua said:
Damm... I was about to post simething regarding this issue too...
As i m typing now, tge dispkay keep "tunning" itself.. wanna chk with the rest if its normal... I dun encounter this when i off the auto brightness function
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claud_face said:
I think you have what I have and maybe its just a faulty sensor?
Then again if it gets brigght it dies adjust accordingly and otherway around its just it never stops and imagine reading even this forum at night on phone and every eight seconds gets brighter and eight seconds later gets dim and so on.
It's so annoying I think I'm gonna send my phone in
I'm just scared to because i had no other issues at all that others had and don't wanna risk a different problem ....
Well... I can live with tat coz most ir rather all the time i dun use auto brightness function... From the way i c it... I guess tats hw the sensor works... Cant b such a coincidence tat the both of us encounter the exact same issue...
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Yea maybe your right. But for it to be switching like that. Idk...
But I think ill just let it be then...
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Sensation restarting

I'm having problem with this phone. The phone will restart constantly especially during calls, which becomes extremely annoying. Anyone know a fix or a reason why this is happening?
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digitizedremix said:
I'm having problem with this phone. The phone will restart constantly especially during calls, which becomes extremely annoying. Anyone know a fix or a reason why this is happening?
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Hi,
You need to provide some information,like:
ROM
Kernel
Radio
Mods
Themes
Etc.
Everything is stock I haven't rooted or anything.
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digitizedremix said:
Everything is stock I haven't rooted or anything.
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Hi,
Sorry then.
Not much that I can suggest,because you cannot get "under the hood" as it were ,without root.
I would be dubious about rooting the phone or anything,if it's not working properly out of the box.
You might consider sending it back.
digitizedremix said:
Everything is stock I haven't rooted or anything.
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then i would suggest sending it back to HTC centre for an exchange
When you say restarting, is it just stopping everything and showing the HTC screen before loading sense again? If so, it's because the phone doesn't have enough memory. Delete some apps, and if that still doesn't help, download a different launcher from the market.
I never had any restarting issues, but in the past three days the phone has restarted itself (completely restarted, not just the lag getting back to the home screen) randomly at least six times that I know of.
Other than the Amazon App Store, I'm not aware of any software updates that I've downloaded or installed in the last week. Anyone else have this issue just crop up in the past couple of days?
Mine has randomly restarted while it was in my pocket, and twice as I moved the unlock ring to the middle of the screen to use the phone.
Edited to add: I'm running a stock phone from T-Mobile with Android 2.3.4.
HTC Sense version 3.0
Software number 1.45.531.1
Kernel 2.6.35.13-g3422292
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Anybody having issues with data

Alright so I use my phone during my breaks at lunch but my data won't connect or even work until I put it in to airplane mode and back again also apparently when it's trying to connect on my pocket it's killing my battery its down to 59 after 5 hours of light usage haven't had any issues until today anyone else having this issue
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So nobody else
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I haven't had it happen to this HTC device but when I had the evo 3d. 4g and 3g would shut off constantly during YouTube and any videos. Also had it with the HTC inspire but never knew why.
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I haven't had problems
shadowscreation said:
Alright so I use my phone during my breaks at lunch but my data won't connect or even work until I put it in to airplane mode and back again also apparently when it's trying to connect on my pocket it's killing my battery its down to 59 after 5 hours of light usage haven't had any issues until today anyone else having this issue
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Big Time problems! It started a week ago where I lost data and was advised by Rogers techs to "Try" a bunch of things and was told to do a "Factory Data Reset". I hated to but they said it was the thing they knew to try. Did it and got data backi for a few days and now I have NO Service and can't connect at all. They are sending new phone and will be here hopefully tomorrow.
It's 4 g lte and never switches and when I look at data it just said connecting and when put in and out of airplane mode it said connected and then works
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I guess I'll wait till the ota update and if that doesn't fix it I'll exchange for another one
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I think i had this problem, lost all data connectivity until i either restarted or toggled airplane mode.
My sim didn't look like it was correctly installed because the tray was protruding a little bit. I removed the sim tray and messed with the card a bit, it looks like it fits better and i haven't had a problem in 2 days.
Battery has also been better since then, hope this helps if we're having the same problem.
I'll try it thanks
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Funny thing since I have been home my phone has been at ten percent for 2 and a half hours and just dropped to nine percent don't know what's up with that I'm gonna let it get to one then recharge
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And no data issue maybe it's just were I work
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It's not just you. My phone did this a few times while I was at school. At first I thought I just lost connection cuz I get crappy reception anyway but after a whilr I noticed it wasn't reconnecting so I restarted and it turned on again. It happened 3 times while at school. 0 at home.
I've only had it for about 24 hours so I'll let you know if it happens again
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Happened to me today too. A quick airplane mode fixes it But if it starts happening all the time then ill be pissed.
Sounds like a trend lovely
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Check out connection checker in the play store. Makes this issue a little more easy to cope with.
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I have the One X with AT&T. I have not had any issues with data so far. But did have an issue with my WiFi.
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I've had that issue twice in the last three hours. Is it a hardware or network issue? Starting to grind my gears.
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Not sure now at work and no issues now
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I took mine and got the simcard switched out. The....ahem...nice person at the att store said my phone could be going bad and suggested if this happens again to switch it out. I love the way they train their people.
Lol indeed
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