As you all know when ya go to power off the Sensation, there is the option to "restart" the phone.
This is my 2nd Sensation that does not like that feature one bit.
Power off works fine, but when I hit restart, the phone shuts off and will not turn on by itself? In fact, it goes into a little mini hibernation and wont wake for a few minutes no matter how long I hold the power button down.....very strange.
It's no big deal...just strange to have it act the same way when choosing "restart" on two different units.
Anyone encounter this on the Sensation?
Thx!
It happened to me in the first few days but now its all ok. It restarts fine.
Sent from my HTC Sensation Z710e using XDA App
I had exactly the same, give it few days and it seems to resolve itself.. Give it a bit.
Sent from my HTC Sensation Z710e using XDA App
akdebest said:
It happened to me in the first few days but now its all ok. It restarts fine.
Sent from my HTC Sensation Z710e using XDA App
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Hmmmm, strange indeed.
I've had this 2nd one for a week....guess ill try it on day 8
That's weird, mine is working fine. Have you tried to hard reset? pretty sure it is a software problem.
Mine works and worked fine right out of the box.
Right on.... No biggie. Everything else is perfect.
Yes, I've done factory resets, battery pulls on both units....same thing.
I just won't use the restart feature.
Thansks guys!
Mine works fine. I only use it when I charge my phone completely to reset the Uptime & Awake time. If not, It keeps running on the same timers I powered it off with.
I'm on my 2nd sensation and neither of them actually restarts. They just powered off
I had no problems with restart, but noticed it wouldn't yesterday?
Cool...probably just a random software bug. Maybe HTC will fix it over time.
Stupid question - are you waiting after the phone shuts down for the reboot? At first I thought mine wasn't working either but then I just waited for about 10 seconds after the shutdown and the startup starts again.
It's probably faster to just shut it down and then power it up.
Works great for me.
Mine didn't work until I turned off Fast Boot.
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Yea it happen when I'm in a phone conversation
Sent from my HTC Sensation 4G using XDA App
Works for me, although it seems like the boot was slower than normal. I didn't time it, but subjectively it seemed so.
Also, had one instance earlier where a "power off" actually rebooted rather than shutting down.
It's all been fine since that odd instance.
Mine does tmo sensation....
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Mine is from o2, arrived yesterday. Reboot doesn't work for me either. Same as you described.
I'm my case, fastboot needs to be enabled for it to restart properly.
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mine works perfectly fine, no problems with restart
Related
Got my phone last Wed, and until 5 minutes ago it had been flawless.
Was sitting on the desk next to me, and spontaneously lit up, vibrated, and rebooted.
Everything seems to be fine, but was a bit strange.
Anyone else seen this?
I see it when using the music player
Sent from my HTC Sensation 4G using XDA App
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
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cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
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The odd thing is I wasn't using it at all, and nothing was running. It was just sitting there with a dark screen and all of a sudden the boot screen came on.
If we were seeing lots of posts like yours I'd agree it's probably a common problem, but in your case I'd swap the phone. I'll definitely be monitoring closely.
Mine has rebooted twice in week and a half of owning, and also sense crashes about once a day, i go to unlock and its the HTC white screen the sense comes up loading....
I also have problem with restarting/reloading. However, it is a bit different situation. I get white screen and sense UI (and maybe everything else I didn't check yet) reloads. By my observations, it happens after I do stuff on a phone for a very long time (1 to 3 hrs). After such extensive use phone becomes even hot to the touch at the bottom of the screen. Then all of the sudden when I exit some program to go back to sense UI I get white screen and sense UI reloads.
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
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kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
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oh really? i may try this.
Coming from the LG G2x and leaving with reboots as one of my main issues, this is extremely disheartening news!!! I hope HTC releases a firmware update soon as the G2x was pretty obvious that it was a hardware issue since the Optimus 2X STILL suffers from the issue with no word from LG about a fix coming.
kvn0077 said:
I had the same issue with my first two sensations. I found out tho it was because of the 16GB SD that I was using from my MyTouch 4G. Once I reformatted the card inside of the sensation it never rebooted again.
Sent from my HTC Sensation 4G using XDA App
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Sounds to me like there's more than one cause of reboots. I'm using the stock SD and my phone doesn't get warm. I haven't seen Sense restart and I wasn't using it when it rebooted.
I have ordered a 16Gb SD though so appreciate the tip.
It's good to keep this thread going. I'll update with any new developments.
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
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I really think that sense ui looks amazing...but i wish it would have came with Android 2.3.4 AOSP/Nexus S style...I guarantee half the stuff that's wrong wouldn't be an issue.
jrwingate6 said:
I've had 4 Sensations and my wife has 1. Not one has rebooted or had Sense restart/reboot. Might be a certain couple of apps causing it.
Sent from my HTC Sensation 4G using XDA Premium App
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I have nothing installed but tweetdeck and XDA. so nope.
cjm1979 said:
I've had this quite a bit, twice during phone calls too. Once it gets regular I do a factory reset and it sorts it for a few days. I'm also getting the capacitive buttons not responding but a reboot sorts it. I'm tempted to send it for repair but half of me thinks its just buggy release firmware.
Sent From My HTC Sensation using Xda premium App
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Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
Had the same issue so I formatted my SD card. Had no issues for the last 6 days. no reboots, nothing. Sence 3 has so far only crashed when messing around with unsuported 3d games, but that is my fault. Sence is very stable.
Bogdanbd said:
Same here too!
I have not tried yet the factory reset.
Also mine has a very weak gsm signal compared with other phones. Practically I have 0 signal where other have full!
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I had that issue as well. Getting from tmo a new sim card solved that issue for me.
I have three sensations on my account. I got all three at the same time. I noticed mine was rebooting couple times a day while the other two were not rebooting. So I exchanged mine and got the replacement about a week ago. So far no reboots at all. I would say if it is bothering you and if it is rebooting pretty often then you should exchange it.
Dear All Sensation Owner,
I bought Sensation the first day it came out. And I went back Tmobile store for exchanged due to this issue. (which means this is the second phone)
Both phones have the same issues: Keep restarting itself!
My phone may restart for about 5~10 times a day.
It happens whenever I'm quitting a program (ex: Facebook, Contacts, MAP..etc) and it just restart itself to a white background with HTC logo screen. (T-mobile welcome screen "stick together" does NOT show up at this situation)
I'm wondering if anyone having the same issues with me. This has bothered me way too much! Should I exchange for a new one or just need patient for the update
Thanks!!!
The 5-10 reboots per day is not normal. Mine rebooted once in the 7 days that I've had it.
What you are experiencing is a soft reboot. Try factory resetting, if it doesn't help, by all means take it back.
i think this is just an Android OS problem , my brother has a THUNDERBOLT on verizon and he gets random reboots all the time ,same for his wifes droid x , hers is phucked , it restarted three times in three hours when i was by their house the other day and his once , my sensation has rebooted itself three times in two weeks so i guess i cant complain
Your phone isn't rebooting, it is Sense that is rebooting. The app or apps that you are using are using up too much memory to keep Sense running in the background. Instead of not allowing you to use your apps, your phone is freeing up space by disabling Sense. Try using the back key to exit out of applications instead of the home key. This kills the app rather than leaving it active in the background.
Either way, I'm not saying there isn't something wrong with your phone, there very well may be. I haven't had that issue at all, but two phones with the same exact issue leads me to think it is, atleast in part, a user-caused issue. Good luck man.
Sent from my HTC Sensation 4G using XDA App
I too have this issue...can happen within hour or not happen for days
Sent from my HTC Sensation Z710e using XDA App
diosys said:
I too have this issue...can happen within hour or not happen for days
Sent from my HTC Sensation Z710e using XDA App
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Never had one reboot that I didn't initiate.
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Its happened to me twice now, the lockscreen froze half way up the screen with the bottom half black(Weather lockscreen) and it still works when you swipe up from the bottom half, but the only way to fix it is to reboot. Has anyone else had this problem, and if so sorry if its already been posted.
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Yes
Sent from my HTC Sensation 4G using XDA Premium App
Same thing is happening to my phone right now lol.
Sent from my HTC-Z710a using XDA App
this happens when the phone gets locked in landscape mode....has happened to me...
Happened to me this morning
Sent from my HTC Sensation 4G using XDA App
I noticed that it only happens to me when I'm using the Google Car Home app
Sent from my HTC Sensation 4G using XDA App
An HTC Champion recognized this as a bug and told me it will be fixed in our first update (for the T-Mobile Sensation 4G)
so what lockscreen is everyone using when this happens? Weather, picture album, etc...Also, are you using the sense launcher or something else? I've had my phone for almost 2 weeks now and I am praying that this doesn't happen to me
It happened to me once also. Weather lockscreen.
I dont have that problem only sometimes when i unlocked my screen it wasn't good response but fixed it after some screen switches
Sent from my HTC Sensation Z710e using XDA App
This has happened to me more than once and I almost never have my phone in Landscape mode... Maybe it has to do with the G sensor detecting it being horizontal though?
It's happened to me only once. I use the weather lock screen. I had to reboot to fix it.
Sent from my HTC Sensation 4G using XDA App
I've had this happen twice about 2 weeks ago but hasn't happened again.
marduk79 said:
I've had this happen twice about 2 weeks ago but hasn't happened again.
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LOL, same exact thing here. Rebooted and it was fixed.
This has happened te multiple times. I usually take tje battery out and it fixes the problem
Sent from my HTC Sensation 4G using XDA App
EPgoat said:
This has happened te multiple times. I usually take tje battery out and it fixes the problem
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If its happening multiple times then it might b faulty...mine happened on tha 4th of July where I was having signal/data issues at da park trynna find mis amigos, where I kept trynna make fone calls n couldn't even recieve any . Went on for bout 20 min. Then my fone just gave up n bam! there's my half screen. Had to do a battery pull bt its been fine ever since
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#TeamAndroid said:
Its happened to me twice now, the lockscreen froze half way up the screen with the bottom half black(Weather lockscreen) and it still works when you swipe up from the bottom half, but the only way to fix it is to reboot. Has anyone else had this problem, and if so sorry if its already been posted.
Sent from my HTC Sensation 4G using XDA App
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This has happened to my phone about 3-4 times. The only way I can fix it is to take my sensation out of it's body glove protector (kind of a pain) and then pull the battery and turn the phone back on. I can't shut down or reboot the screen no matter how long I hold the power button. I love my phone but this is getting on my nerves. It does it at the worst times.
Another bug to report with the new OTA. If you missed the first one, here it is:
http://forum.xda-developers.com/showthread.php?t=1226052
Multiple users have told me that they have this problem also. I thought it was just me at first, but since this seems to be an issue for others, attention should be drawn to it.
I have a phone-lock issue with the phone now after the update.
Basically, the phone doesn't register my first power button click to put the phone on standby.
I have to hit it twice for the phone to drop to standby.
At first, I thought it was a hardware issue, but I never have a problem waking the phone from standby. Therefore, it's not the power button. It's a problem with the update.
Anybody else have this? Any workarounds? Solutions?
I'm actually having the opposite problem. I sometimes have to press the power button twice to wake it up. And my battery life is so much worse now, other than that, I haven't noticed anything else for now.
Sent from my HTC Sensation 4G using XDA App
Can't confirm haven't received my ota in Asian region yet.
Sent from my HTC Sensation Z710e using XDA App
I do not have any such problem on mine. It's the European/International version, though.
I seem to be having this issue now. Never noticed it prior to the update. First few times I thought I missed the button or something.
I have the same as problem as well which sucks as I also have the phone bug. Does flashing a new rom fix this?
Sent from my HTC Sensation 4G using XDA App
Have you tried doing a master reset- with the new update? It might clear out some of the bugs? I did the update today and I don't have those problems.
zylith said:
Have you tried doing a master reset- with the new update? It might clear out some of the bugs? I did the update today and I don't have those problems.
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I have not tried that yet. I'll probably give it a try. Thanks for the advice!
FuzeItUp said:
I'm actually having the opposite problem. I sometimes have to press the power button twice to wake it up. And my battery life is so much worse now, other than that, I haven't noticed anything else for now.
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I'm having the same exact problem. I sometimes have to hit the button twice to unlock and my battery life is getting worse than what it was..
I'm having the same problem with lock and unlock.. takes sometimes 2-3 clicks for it to process.
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I am definitely having that problem as well, looking for a way to just turn off screenshots until needed.
I´ve no problem at all after upgrade. My sensation was untouched before OTA message came and it was installed smooth and fast.
Battery usage are not known yet but after 6 hours it´s act like normal !!
None of mentioned issues on my Sensation after OTA (Central Europe - stock ROM, never rooted/S-OFFed/whatever).
To be perfectly honest, my Sensation went only better in all ways
I am having this same issue- but after the second time i hit the power button to wake up, the phone reboots. Is anyone else experiencing this??
Its dont it like 2-3 times today....happened a couple of other times since i updated a week ago.
Not had these issues at all. Did with my old Desire funnily enough, though
It has something to do with the home screen capture feature I'm pretty sure. If you press home in between the lock button taps it'll keep on takin shots. Random
Sent from my HTC Sensation 4G using XDA Premium App
I have got the same problem, i have to press the power button twice to put it into standby and also sometimes i have to press it twice to turn the screen on, it's wierd, i thought it may have been a hardware problem, but it clearly isn't if quite a few of us have it? Also I am running a custom ROM, Android Revolution HD 3.0.0, which is based on the WWE 2.3.4 rom.
robotnoize said:
It has something to do with the home screen capture feature I'm pretty sure. If you press home in between the lock button taps it'll keep on takin shots. Random
Sent from my HTC Sensation 4G using XDA Premium App
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Yup, if you try taking a screen shot with home and power button, then try to put it into standby, the phone definitely does show this problem.
I have the same problem. Power button is very buggy and doesn't turn the screen on every time and likewise, doesn't turn it off everytime. Screen comes on by itself at random times and sometimes when you press the power button, screen goes off but comes back on immediately.
just a question, is this a problem with sensation owners who went for the OTA from stock or those from S-OFF then installed the OTA, etc.?
no asian OTA as of the moment, i hope HTC pulls out a fix right away
Can someone please help me? My htc sensation was working fine and all of a sudden it started freezing, so I took out the battery and put it back in. Now it won't turn on or boot into Hboot. The battery is fully charged and I even tried a different battery but still nothing. I've plugged in the phone without the battery as well and still nothing, the screen does not come on at all. Does anyone have a solution?
p1mp2412 said:
Can someone please help me? My htc sensation was working fine and all of a sudden it started freezing, so I took out the battery and put it back in. Now it won't turn on or boot into Hboot. The battery is fully charged and I even tried a different battery but still nothing. I've plugged in the phone without the battery as well and still nothing, the screen does not come on at all. Does anyone have a solution?
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Hi,
I saw someone with the same problem.
He removed his sim card,left it for a while ,then switched on the phone without the sim card.
Might be worth a try.
Tried it, still no luck any other solutions?
Sent from my SGH-T989 using XDA
p1mp2412 said:
Tried it, still no luck any other solutions?
Sent from my SGH-T989 using XDA
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What rom were you running?
Sent from my HTC Sensation XE with Beats Audio using xda premium
I was running cm7
Sent from my SGH-T989 using XDA
Are you able to get a PC to recognise the phone via USB i.e. is adb working?
It sounds like a screen issue, it may be booting under this.
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No it doesnt...already tried adb, it says device not found
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Can someone please help, i would just call for a replacement but i dnt want to send it in and they fix it and see its rooted, and then they charge me
Sent from my SGH-T989 using XDA
Hopefully its so fubar thats they cant check to see, or waste their time...
I had it on mine to, on the period that it wasnt rooted yet, just send it to HTC, its a factory defect, they can't blame it on root access.
Sent from my HTC Sensation using XDA
If it won't turn on for you won't turn on for them call tmob get replacement
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this happened to me too for some reason too, when i try to turn it on it just vibrates every 40 seconds or so with a blank screen . i am running ordroids latest rom. oh and my theory is i short circuited the battery or something because when my phone was charging i yanked the power cord of the wall with the phone still plugged in , any ideas and/or soulutions to my problem ?
The same happened to me a few months ago and had to get it replaced with T-Mobile.
Sent from my HTC Sensation 4G using xda app-developers app
moshe22 said:
The same happened to me a few months ago and had to get it replaced with T-Mobile.
Sent from my HTC Sensation 4G using xda app-developers app
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can you return it with manufacturers warranty to tmobile or is there another warranty you need
Have you tried another battery before you return it? Could be a bad battery?
Sent from my Sensation using xda premium
Hey man saw your issue...
This happened to me about 3 months ago. I was watching a youtube video when suddenly my phone froze. I did the exact same thing. Pulled the battery, waited a few mins, popped it back in and nothing. If you have insurance on the device you can get it replaced. They completely replaced mine and it was s-off rooted! So you should have no problems at all!:good:
Mine has done that a couple of times. All I do is wait about 5 minutes then pull the battery, put it back in and then try to restart the phone. Sometimes it take 5 or 6 tries before it will reboot and even then sometimes all I get it the splash screen. Another hint is to have it plugged into the charger after you have put the battery back in. If the charging led is on then that means there is a very good chance the phone will boot