Database Info

Screen Unresponsive

Once yesterday and already once again today I have pressed the power button to wake up my tablet and the lock screen appears but is unresponsive to any swipes or taps. I finally have to press and hold the power button to reboot the tablet.*
I deleted Boat Browser but that didn't help. Every time I reboot it works good until it goes to sleep but I then when I wake it up the screen won't respond to anything. I have to press and hold the power button to reboot it again..
Any ideas?

Are your rooted?
Did you update to the latest firmware while rooted?

Mickeylittle said:
Once yesterday and already once again today I have pressed the power button to wake up my tablet and the lock screen appears but is unresponsive to any swipes or taps. I finally have to press and hold the power button to reboot the tablet.*
I deleted Boat Browser but that didn't help. Every time I reboot it works good until it goes to sleep but I then when I wake it up the screen won't respond to anything. I have to press and hold the power button to reboot it again..
Any ideas?
Click to expand...
Click to collapse
Sounds like a faulty unit, you can try a master reset and check if it resolves the problem otherwise get it exchanged for another one.

Not rooted. I did the update with no problem a couple days ago. I guess I will do the reset tonight.

If you are an 8013 (wifi usa) unit ODIN the unrooted firmware package in development thread. Should fix problem.
Sent from my GT-N8013 using Tapatalk 2

I did a factory reset today (US WiFi only version) and the screen still fails to respond. My tablet is completely stock, never rooted once.
Sent from my SPH-L710 using Tapatalk 2

Jamin13 said:
I did a factory reset today (US WiFi only version) and the screen still fails to respond. My tablet is completely stock, never rooted once.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Possible Detective unit..
Might want to exchange it...

Had it replaced at Best Buy! Reset didn't help.

davidrules7778 said:
Possible Detective unit..
Might want to exchange it...
Click to expand...
Click to collapse
I hope I still have the receipt lol. I keep them all but I left the bag it was in at a family member's house.
Sent from my SPH-L710 using Tapatalk 2

Jamin13 said:
I hope I still have the receipt lol. I keep them all but I left the bag it was in at a family member's house.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
if you got it at best buy and have rewards zone they can look up your receipt there

Hahaha this is happening to me. Was playing Dead Trigger until the battery depleted and shut off the tablet. I plugged it into the charger and powered it on but touch input didn't appear to be working. But if I boot into CWM then reboot from there touch input comes back initially until it goes to sleep then lose touch input again. Going to let her fully charge up then look into it some more. I'm not sweating because I'm pretty sure worst I can reimage with stock and restore everything.
Update: It's charged up to 23% and touch input is working normally again. So, the moral of the story is digitizer pen plus touch input probably won't work if battery is drained very low.

mi7chy said:
Hahaha this is happening to me. Was playing Dead Trigger until the battery depleted and shut off the tablet. I plugged it into the charger and powered it on but touch input didn't appear to be working. But if I boot into CWM then reboot from there touch input comes back initially until it goes to sleep then lose touch input again. Going to let her fully charge up then look into it some more. I'm not sweating because I'm pretty sure worst I can reimage with stock and restore everything.
Update: It's charged up to 23% and touch input is working normally again. So, the moral of the story is digitizer pen plus touch input probably won't work if battery is drained very low.
Click to expand...
Click to collapse
Mine gave me trouble for little while but it came back on and it's been working fine ever since . Click on disable pen sensor and leave it like that .
It does not disable it but it helps for some reason . Update all the apps too . That's how mine started working again . ( but I don't know when . I forgot that pen is not working , I puled it out and started using it and then I realized that its working )

greenzkool said:
if you got it at best buy and have rewards zone they can look up your receipt there
Click to expand...
Click to collapse
BBY Employee here. They can look it up whether you are RZ member or not.

i had the same problem
Just pasting from this thread
http://forum.xda-developers.com/showpost.php?p=31347198&postcount=8
Ok, i seemed to have found the problem. I was on vacation for the last 3 days, and I had forgotten my S-Pen at home. On the last night I began encountering these problems. I have just gotten home and was able to test the tab with the S-Pen and it was not accepting the S-Pen input at all. I restarted the tablet, with the S-Pen in its holder this. Now everything works perfect! This was very strange but I am glad that it is working now.
Click to expand...
Click to collapse
Seems very weird but im glad it worked. I hope this helps you.

Touchscreen stopped working after soft brick...

Ok..
I had this phone for a while and I started using it again recently. I have fully replaced the digitizer/lcd bezel before with no problems (been a phone repair tech for 10 years) And it has worked fine.
The other night I reverted it back to stock because it seems to be the only way to get a constant data signal. Worked fine. I then updated it to the newest OTA update without a problem.
I then rebooted it and it stuck on a black screen loop with the buttons going on and off for hours. I spent 7 hours trying to figure out what was wrong, flashing, re flashing.. Nothing. Finally I get CWM recovery installed and find out my SD card is fried. So I put a new one in, and transfer over the roms I want t flash. 3 different roms, all with no touch screen.
Revert back to stock, still no touch screen.
Could something have gone bad on the board to have caused this? Is there something system wise not getting wiped that may cause this? Its to much of a coincidence that the touch screen and buttons would go out after all this happened.
Any help would be appreciated. Im waiting on a new digitizer now to check because Ive already gone over all the connections. But if its something software wise, Id like to try that before doing another digitizer replacement.
Thanks

funny you made this thread. i just got my hands on a soft bricked g2x that was stuck on the blue lg logo. after a quick nvflash it boots right up......but with no touchscreen. not sure if it ever worked as im not the original owner.
but i'll be keeping my eyes out on this thread for sure!

Id give a pretty to see inside both of your phones. Sounds like a bad contact on the ribbons.or one of them may have been ripped during a screen installation. I've never heard of the screen just up and quoting working without some major stuff happening to the phone. My guess is these screens were replaced with the wrong screen.just a guess though.
Sent from my LG-P999

grantusmantus said:
Id give a pretty to see inside both of your phones. Sounds like a bad contact on the ribbons.or one of them may have been ripped during a screen installation. I've never heard of the screen just up and quoting working without some major stuff happening to the phone. My guess is these screens were replaced with the wrong screen.just a guess though.
Sent from my LG-P999
Click to expand...
Click to collapse
I have done phone repairs for quite a few years, It wasnt a wrong screen and has worked fine for a year since its replacement. I have already opened the phone again and made sure all contacts were fine. What Im trying to figure out is if there is maybe some part of the system/boot that holds the touchscreen drivers and they have bee erased?
Again, I find its a huge coincidence that it worked fine up until this happened then as soon as its booting again, stops working... Which is why I think its a software issue.

Try touching the corners of the screen after booting up start with the top left and go clockwise. One of the roms used to mess up the connectivity between phone and screen. And that is supposed to reset the touch screen. A old g1 trick
Sent from my SGH-T999 using xda premium

[OPO] Touchscreen issue after foam party

Hello,
So maybe you already laughed a little bit by reading the title of the thread.
I had a foam party yesterday and I was stupid enough to have my oneplus one in my pocket. After about 15 minutes I finally realized that it would be a good idea to put my phone away. When I came back home in the night everything was fine but when I woke up today the touchscreen wasn't responding (only physical buttons worked). So I tried to hard reboot the phone and then everything was working again.
But after some minutes of use, I noticed that a part of the screen was reacting strangely. I went in the setting to activate the "cursor route" and I saw that there is kind of a band in the middle of the screen (about 1 cm) where the tactile is not working.
I removed the back cover and noticed that is was a little bit wet inside .. so I put my phone into some rice.
I tried to see how the screen is responding in my recovery (twrp) and the problem is also there, so I'm pretty sure it's an hardware problem.
Do you have any tips or things I can try to do ? I just want to avoid the Oneplus RMA because I don't want to be without phone for 2 months ..
Thanks in advance !
PS : I'm running CM 11S (latest OTA) and I'm rooted.

Stop using the device at all, you're potentially doing more damage every time you use it while it's wet/damp. Leave it in rice for three days without touching it. After three days is up take it out and inspect the touchscreen again.

okey, so I leave it off in the rice. 3 days without phone will be hard
If I have to replace the tactile screen (without LCD), do you know if I have to use thermal tools ?

pocj30 said:
Hello,
So maybe you already laughed a little bit by reading the title of the thread.
I had a foam party yesterday and I was stupid enough to have my oneplus one in my pocket. After about 15 minutes I finally realized that it would be a good idea to put my phone away. When I came back home in the night everything was fine but when I woke up today the touchscreen wasn't responding (only physical buttons worked). So I tried to hard reboot the phone and then everything was working again.
But after some minutes of use, I noticed that a part of the screen was reacting strangely. I went in the setting to activate the "cursor route" and I saw that there is kind of a band in the middle of the screen (about 1 cm) where the tactile is not working.
I removed the back cover and noticed that is was a little bit wet inside .. so I put my phone into some rice.
I tried to see how the screen is responding in my recovery (twrp) and the problem is also there, so I'm pretty sure it's an hardware problem.
Do you have any tips or things I can try to do ? I just want to avoid the Oneplus RMA because I don't want to be without phone for 2 months ..
Thanks in advance !
PS : I'm running CM 11S (latest OTA) and I'm rooted.
Click to expand...
Click to collapse
Lol, so it's a hardware problem that you soaked your phone ? Sounds more like a user problem.... Good luck trying to pass that on a RMA...Well good luck with trying to get a RMA period... lol

pocj30 said:
okey, so I leave it off in the rice. 3 days without phone will be hard
If I have to replace the tactile screen (without LCD), do you know if I have to use thermal tools ?
Click to expand...
Click to collapse
It'll be much longer without your phone if you don't though. And what @Cholerabob is right, what you've done to your phone isn't covered by warranty, warranty doesn't include damage caused by the owner.
Transmitted via Bacon

Cholerabob said:
Lol, so it's a hardware problem that you soaked your phone ? Sounds more like a user problem.... Good luck trying to pass that on a RMA...Well good luck with trying to get a RMA period... lol
Click to expand...
Click to collapse
If you read my post better, you will understand that I said I don't want to pass it on RMA. Of course I know that I will have to pay about 150e because it's my responsibility and it's not covered by any warranty. That's why I want to change the component myself.
And yes, it's an hardware problem because of a user mistake.
Try to make constructive answers next time at least.

Fingerprint scanner not working!

So just now my fingerprint scanner stopped working.
It was fine an hour ago and now it won't recognize my finger. I have to unlock it with the passcode.
I've tried adding a new finger and when it asks to press my finger down, I do so and will lift it off to put it on again but it will say lift your finger for like 4 - 5 seconds as if it doesn't realize I took my finger off until 4 - 5 seconds later.
I've done a reboot a few times and same thing. I really don't want to do a hard reset but might be my next step.
Anyone else experiencing this? Or have suggestions?

jzero88 said:
So just now my fingerprint scanner stopped working.
It was fine an hour ago and now it won't recognize my finger. I have to unlock it with the passcode.
I've tried adding a new finger and when it asks to press my finger down, I do so and will lift it off to put it on again but it will say lift your finger for like 4 - 5 seconds as if it doesn't realize I took my finger off until 4 - 5 seconds later.
I've done a reboot a few times and same thing. I really don't want to do a hard reset but might be my next step.
Anyone else experiencing this? Or have suggestions?
Click to expand...
Click to collapse
Mine just started doing this tonight. I have no idea what's causing it, but I really don't wanna do a hard reset.

It's the weirdest thing, and really bothering me since it's a security feature.....
I'm still holding off for now but if I can fix it by the end of tonight I will do a hard reset.
If THAT doesn't work I'll be marching right into Tmobile tomorrow first thing and won't be leaving without a brand new phone!

Did a factory reset.
I was able to add a new fingerprint but there is now a huge delay before unlocking the phone.
F**king pissing me off. $600+ phone giving me crap like this.
Replacing tomorrow

Can't add another fingerprint now. I get this error, can anyone point me in the right dorection?

Galaxy s6 fingerprint not working
After initial set up of my Galaxy S6 my fingerprint worked briefly then failed to match since. Deleted the fingerprint and added three different fingers prints and still no resolve. I returned the first phone to T Mobile and they exchanged for a second device. Exactly the same issue. Since the phone is so new, not alot of posts are made addressing this issue. Will be calling Samsung next. If anyone has a fix, please post.

Damn sorry to hear. Tmobile overnighting a new one today. Hopefully my new one doesn't have this issue, I'm ALMOST tempted to return completely if this is going to be a issue. This is BS

Same issue with mine!!
I'm returning this phone now

Funny thing mine was having the same issue and it's starting to work again. Still slow but will unlock, not sure what is going on

Which version are you using? As I know, there was an update on Friday lastweek.

jzero88 said:
Same issue with mine!!
I'm returning this phone now
Click to expand...
Click to collapse
Hey a friend just told me he got the same problem
just that he doesnt remmber the pin code
any idea what to do?

I have started to develop this issue since today morning. I have the latest update from Samsung too. It works once in a while but this is not good enough. Not sure whether to return the phone over this.
UPDATE - I deleted the existing finger prints and then redone them again. It works but only at a certain angle and not as efficiently as it was the last couple of days.

mareen77 said:
I have started to develop this issue since today morning. I have the latest update from Samsung too. It works once in a while but this is not good enough. Not sure whether to return the phone over this.
UPDATE - I deleted the existing finger prints and then redone them again. It works but only at a certain angle and not as efficiently as it was the last couple of days.
Click to expand...
Click to collapse
I had the same issue. After tinkering around for a bit, the scanner seems to function fine when power saving mode is turned off. YMMV.

Mine is doing the same thing. I don't think this is a hardware issue though so you probably won't see much difference with getting a new phone or a hard reset even. At this point it's wait until a patch / new firmware is released that resolves the issue or play around with the settings to if something is conflicting with the scanner process.

While I do not have the non recognition issue, it is definitely very slow to unlock. Sometimes takes a full 2-3 second to register and unlock. Can even scan the finger pull it off and will take a couple seconds to unlock, so it seems more of a processing/software issue.

Mine has now developed this issue as well. Was hit or miss for about a day, now it doesn't work at all. In fact, if I press the power botton and the lock screen comes on for a second or so and now unlocks itself. I've tried adding new fingerprints and messing around with the settings, but nothing seems to work. I noticed when looking at the list of fingerprints, one would periodically flash blue. I went in to add a new fingerprint and before I could even start, I noticed a fingerprint starting to register. So I sat and watched and sure enough, an entire fingerprint would go through and register without me placing a finger on the key. I tried cleaning the home key thinking it could be reading a dirty or left over print, but no such luck. Bad deal here. I love this phone, but whatever this issue is is complete garbage. It's almost like its registering its own prints...

Just curious. If you're having these issues is your phone rooted and or do you have apps frozen/removed. Thanks

I'm running pure stock...including TW

I was just under my 14 days so I went ahead and returned my s6 this morning. Sprint gave me a new unit that I haven't had time to test out, but hoping this issue isn't going to plague these devices. I'll update if there are further issues.

Same issue here. Really frustrating!

my note 20 ultra at&t cant connect with the spen

Hello everyone, I bought a note 20 ultra at & t on ebay. The spen cannot connect with the phone and always displays the "S Pen disconnected" notification. I have thought that the spen may be fake, but it is original because I have tested this spen on another cell phone and if it connects immediately. I have come to the conclusion that the issue is with my phone, can anyone help me if that has a solution and what would it be, thank you all.

Return the defective phone while you are within the return window.

Out of the box my new AT&T 10+ did that. For the first 2 months I forgot about the spen then when I tried it, nothing.
Somewhere there's a reset for it. Lol, I can't find it right now, it's buried. After you do that you need to take the spen out, put it back it, let it charge, repeat a couple times. Repeat the reset.
Something like that.
After jerking it off like that it started charging and working. It's never misbehaved since.
Spen's need wuv too
There's another thread here about this bizarre behavior, it's fairly common.

blackhawk said:
Out of the box my new AT&T 10+ did that. For the first 2 months I forgot about the spen then when I tried it, nothing.
Somewhere there's a reset for it. Lol, I can't find it right now, it's buried. After you do that you need to take the spen out, put it back it, let it charge, repeat a couple times. Repeat the reset.
Something like that.
After jerking it off like that it started charging and working. It's never misbehaved since.
Spen's need wuv too
There's another thread here about this bizarre behavior, it's fairly common.
Click to expand...
Click to collapse
Thanks for your support, please help me find that thread because I have performed the reset function and it still does not work, the pencil does not connect

loquillo711 said:
Thanks for your support, please help me find that thread because I have performed the reset function and it still does not work, the pencil does not connect
Click to expand...
Click to collapse
Take it out, put back in, etc, reboot, clear system cache, reset, curse, start over, repeat until it works. Took a couple days for me... I keep playing with it.
Try clearing the app data. I can't seem to attached anything specific I did to it that started it to work. It's maddening.
The first thing I notice is it finally took a 20% charge. That got better until it was up to 100% after a couple more tries in the next few days.
Until it's showing a charge it's not going to work.
Then it worked flawlessly and has since
Maybe someone knows but more than likely if you keep playing with it, you get it working.
Voodoo, gremlins, dark magic, spen roullete

If the S Pen is working with another Note, then it is an issue with the phone. Since you bought on eBay, I will first start a dispute if the seller didn't mention Pen is not working.

dadmi said:
If the S Pen is working with another Note, then it is an issue with the phone. Since you bought on eBay, I will first start a dispute if the seller didn't mention Pen is not working.
Click to expand...
Click to collapse
thanks for the advice, by the way you know if there is any solution maybe reinstalling a new firmware or another

loquillo711 said:
thanks for the advice, by the way you know if there is any solution maybe reinstalling a new firmware or another
Click to expand...
Click to collapse
Turn off all power management in Device Care. The only thing that should be toggle on is fast charging.
Clear system cache. Hard reboot.
Most likely this is what caused my trouble initializing the spen.