Once yesterday and already once again today I have pressed the power button to wake up my tablet and the lock screen appears but is unresponsive to any swipes or taps. I finally have to press and hold the power button to reboot the tablet.*
I deleted Boat Browser but that didn't help. Every time I reboot it works good until it goes to sleep but I then when I wake it up the screen won't respond to anything. I have to press and hold the power button to reboot it again..
Any ideas?
Are your rooted?
Did you update to the latest firmware while rooted?
Mickeylittle said:
Once yesterday and already once again today I have pressed the power button to wake up my tablet and the lock screen appears but is unresponsive to any swipes or taps. I finally have to press and hold the power button to reboot the tablet.*
I deleted Boat Browser but that didn't help. Every time I reboot it works good until it goes to sleep but I then when I wake it up the screen won't respond to anything. I have to press and hold the power button to reboot it again..
Any ideas?
Click to expand...
Click to collapse
Sounds like a faulty unit, you can try a master reset and check if it resolves the problem otherwise get it exchanged for another one.
Not rooted. I did the update with no problem a couple days ago. I guess I will do the reset tonight.
If you are an 8013 (wifi usa) unit ODIN the unrooted firmware package in development thread. Should fix problem.
Sent from my GT-N8013 using Tapatalk 2
I did a factory reset today (US WiFi only version) and the screen still fails to respond. My tablet is completely stock, never rooted once.
Sent from my SPH-L710 using Tapatalk 2
Jamin13 said:
I did a factory reset today (US WiFi only version) and the screen still fails to respond. My tablet is completely stock, never rooted once.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Possible Detective unit..
Might want to exchange it...
Had it replaced at Best Buy! Reset didn't help.
davidrules7778 said:
Possible Detective unit..
Might want to exchange it...
Click to expand...
Click to collapse
I hope I still have the receipt lol. I keep them all but I left the bag it was in at a family member's house.
Sent from my SPH-L710 using Tapatalk 2
Jamin13 said:
I hope I still have the receipt lol. I keep them all but I left the bag it was in at a family member's house.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
if you got it at best buy and have rewards zone they can look up your receipt there
Hahaha this is happening to me. Was playing Dead Trigger until the battery depleted and shut off the tablet. I plugged it into the charger and powered it on but touch input didn't appear to be working. But if I boot into CWM then reboot from there touch input comes back initially until it goes to sleep then lose touch input again. Going to let her fully charge up then look into it some more. I'm not sweating because I'm pretty sure worst I can reimage with stock and restore everything.
Update: It's charged up to 23% and touch input is working normally again. So, the moral of the story is digitizer pen plus touch input probably won't work if battery is drained very low.
mi7chy said:
Hahaha this is happening to me. Was playing Dead Trigger until the battery depleted and shut off the tablet. I plugged it into the charger and powered it on but touch input didn't appear to be working. But if I boot into CWM then reboot from there touch input comes back initially until it goes to sleep then lose touch input again. Going to let her fully charge up then look into it some more. I'm not sweating because I'm pretty sure worst I can reimage with stock and restore everything.
Update: It's charged up to 23% and touch input is working normally again. So, the moral of the story is digitizer pen plus touch input probably won't work if battery is drained very low.
Click to expand...
Click to collapse
Mine gave me trouble for little while but it came back on and it's been working fine ever since . Click on disable pen sensor and leave it like that .
It does not disable it but it helps for some reason . Update all the apps too . That's how mine started working again . ( but I don't know when . I forgot that pen is not working , I puled it out and started using it and then I realized that its working )
greenzkool said:
if you got it at best buy and have rewards zone they can look up your receipt there
Click to expand...
Click to collapse
BBY Employee here. They can look it up whether you are RZ member or not.
i had the same problem
Just pasting from this thread
http://forum.xda-developers.com/showpost.php?p=31347198&postcount=8
Ok, i seemed to have found the problem. I was on vacation for the last 3 days, and I had forgotten my S-Pen at home. On the last night I began encountering these problems. I have just gotten home and was able to test the tab with the S-Pen and it was not accepting the S-Pen input at all. I restarted the tablet, with the S-Pen in its holder this. Now everything works perfect! This was very strange but I am glad that it is working now.
Click to expand...
Click to collapse
Seems very weird but im glad it worked. I hope this helps you.
Related
The power button suddenly quit working today. I left it in my grandparents car while we were in church (boring) and after church, I tried to turn it on, but the power button didn't do anything! So when we got home, I plugged it in, then the screen came on as if nothing was wrong. I tried pressing the power button, but nothing happened. Is there any way to reboot it without the power button (and no I am not rooted, I'm keeping my tablet stock, unlike my DInc )? Do you think it's a hardware (button) problem or a software problem? The button clicks when you press it just as it always has, so I don't know what the problem is
Thanks in advance
Sounds like black screen of death. Nothing serious, just hold power button for 10 seconds, then start it again and it should be fine.
Otherwise root and flash netformer 1.4r2, which may or may not fix the issue.
I already tried that. Lol. The power button itself isn't responding to anything
I had same problem yester day in school. I put my transformer on the desk and nothing else. When I wanted to turn it on nothing happens. In house i put the power cable to it and it worked, but power button isn't working...
You can probably find a widget or three that will allow you to reboot.
DO you have ADB setup? You can ADB reboot.
RMA time?
Mine had the same problem shortly after I purchased during the summer. I ended up having to send it in to be repaired under warrenty. According to the repair sheet they replaced a daughter board.
Futur Innovations said:
HELP!!! Power Button Not Working!!!!
Click to expand...
Click to collapse
No one can help you except Asus. Sounds like you need an RMA.
I had a similar problem with my volume button exactly two weeks after getting my Transformer. I promptly returned it to Best Buy and exchanged it for a new one. Luckily I was still within my return/exchange period (by the skin of my teeth).
I now try to avoid using the hardware buttons as much as possible. I use the audio manager app to control the volume and plug the device in to turn it on (I try to use the power button as little as possible). I'm not rooted so I have to use the button to turn of my device.
Those buttons always felt a bit flimsy to me and I see it as the biggest build quality issue with the Transformer.
RojasTKD said:
I'm not rooted so I have to use the button to turn of my device.
Click to expand...
Click to collapse
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Beards said:
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Click to expand...
Click to collapse
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
RojasTKD said:
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
Click to expand...
Click to collapse
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Beards said:
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Click to expand...
Click to collapse
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
RojasTKD said:
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
Click to expand...
Click to collapse
Good luck with the root and many thanks for the Thank You. Each vote comes in handy when my surgical team check my votes at the end of each week.
My wallet then goes into hiding.
You should find one back to you.
Just letting you know that my power button died while the unit was still quite new. I ended up having to send it back for repairs to the dreaded Texas center (at my cost I may add) but they got it back in about a week and it seems to work, at least for the time being. Between that and having had to have my dock repaired this has been the most problematic tablet/computer I have ever owned. It is actually a pretty nice unit in many ways, but build quality seems to be pretty abysmal. What worries me is that if it has so many problems when it is new, what will it be like when it has a bit of age on it? This has also prevented me from rooting it until the warranty is over, since if something like this goes wrong and you can't restore it to stock they won't fix it.
I had the same problem after I got a new cover. The power button did not do anything while in the cover, when I took it out of the new cover the power button works perfectly. The new cover has magnets for closing it. I belive the magnets were causing interference. Everything is good now.
Ever since I installed the latest firmware (basically it forced it right out of the box on 7/20) I've been having issues getting out of sleep mode. About 80% of the time, when I hit the power button to wake it up, instead of the home screen I get a grey, snowy looking screen. Usually if I let it go back to sleep and hit the power button again, it comes up normally. Sometimes it takes 3 or 4 tries before it works. I contacted Asus and they want me to send it in for diagnostics. I refuse to send this in after only having it for 4 days. If anything, I'm taking it back to Best Buy for a refund.
I'm hoping someone has experienced something like this and can help me so I don't have to return it. I waited so long just like everyone else for this thing and I just want it to work. I've attached two pictures of the problem. Any ideas?
PS
DroidNoob12 said:
Ever since I installed the latest firmware (basically it forced it right out of the box on 7/20) I've been having issues getting out of sleep mode. About 80% of the time, when I hit the power button to wake it up, instead of the home screen I get a grey, snowy looking screen. Usually if I let it go back to sleep and hit the power button again, it comes up normally. Sometimes it takes 3 or 4 tries before it works. I contacted Asus and they want me to send it in for diagnostics. I refuse to send this in after only having it for 4 days. If anything, I'm taking it back to Best Buy for a refund.
I'm hoping someone has experienced something like this and can help me so I don't have to return it. I waited so long just like everyone else for this thing and I just want it to work. I've attached two pictures of the problem. Any ideas?
Click to expand...
Click to collapse
One thing I forgot to put in the first post, I have done a cold boot and it did not solve the problem.
Sounds like a hardware issue to me. You can try a factory reset first, just yo be safe though....
Sent from my HTCEVOV4G using Tapatalk 2
jtrosky said:
Sounds like a hardware issue to me. You can try a factory reset first, just yo be safe though....
Sent from my HTCEVOV4G using Tapatalk 2
Click to expand...
Click to collapse
I tried another Cold Boot first, and it was working fine for most of yesterday afternoon. Then it happened again, so I did the factory reset. Got my stuff loaded back on and was using it for a few hours before bed. Got up this morning, picked it up and hit the power button......grey screen. Waited a minute, hit the button again, everything was fine. Got ready for work, had some cereal, picked it up and tapped the power button...grey screen. I gave it a minute and once I got the home screen to come up I hit factory reset and once it was wiped I powered it down, cleaned off the screen and put it all back in it's original packaging. It's going back to Best Buy.
Here's the nice part. I called Best Buy customer service and this is why I love Best Buy. They're sending me a UPS return label to ship this one back at no cost. They're also sending me a brand new one today via next day air at no cost to me. They're not charging me up front for the new one and then refunding me when the old one gets to them. This was a very smooth transaction. Very happy with Best Buy right now! :good:
Let's hope the new one doesn't suffer the same issue (or a different one!).
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
cabo8243 said:
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
Click to expand...
Click to collapse
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
rickymh19 said:
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
Click to expand...
Click to collapse
Already tried both. Problem is, is that there is no way to see if the device is even powered on... The battery meter on the screen doesn't even show up when its plugged in/charging...
Wow....that sucks.
If your computer doesnt detect it, then idk what you could do.... cuz if it did, then you could try to use adb to try and restarting t.
It sucks that its unlocked or i would have said to just contact asus to get it replaced.
Other than that, its hard to say...sorry man.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Mine did the same thing today. Hold down Power, Volume Down, and Volume Up for a few seconds to force a reboot. It got mine going.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Tried hitting the reset? It's in the little pinhole above the hdmi.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
cabo8243 said:
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
Click to expand...
Click to collapse
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Sorry friend, seems like you are in real trouble. I had a very similar problem, my only solution was to exchange it:
http://forum.xda-developers.com/showthread.php?t=2203565
As you have unlocked yours, the warranty is no longer valid, and although Asus will fix it, you will have to pay to get it done. Since I'm on my second TF, and it even has had a problem that nearly bricked it, I am simply afraid to unlock it while still within the warranty period.
Might get lucky and see something with it connected to the HDMI port.
neo1738 said:
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Click to expand...
Click to collapse
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
lafester said:
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
Click to expand...
Click to collapse
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
I had the same problem. Tried all the ideas mentioned above. I then put it on the charger for a day and afterwards it just booted like nothing had happened.
(mine is not rooted or unlocked)
neo1738 said:
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
Click to expand...
Click to collapse
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
flhthemi said:
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
Click to expand...
Click to collapse
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
lafester said:
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
Click to expand...
Click to collapse
Wouldn't be a problem for me...Asus - Bye bye!:laugh:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
cabo8243 said:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
Click to expand...
Click to collapse
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Impact9 said:
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Click to expand...
Click to collapse
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
cabo8243 said:
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
Click to expand...
Click to collapse
Good to hear. Aside from the snappier response of cleanrom my biggest issue with the asus firmware was the waste of screen space on the home screen. It had like a 1" border all the way around that you can't put an icon in and that annoyed me the most of all. Been waiting the battery to go completely dead before I send it in just hoping that fixes it.
I'm having strange problems with my nexus 5 where occasionally the touch screen will completely stop responding to input. The phone hasn't frozen -- I can still interact using the volume/lock buttons, but the touch inputs aren't picked up.
The issue just goes away after a while (it lasts between a few seconds and a few minutes usually). Rebooting the phone doesn't usually help, and I suspect that it's just fixing itself when I reboot it and it does help.
Is there any chance of this being a software issue, or should I just send it back as a hardware issue? I'm going to try a factory reset tonight to see if that does anything but otherwise I'm pretty stumped..
IneffablePigeon said:
I'm having strange problems with my nexus 5 where occasionally the touch screen will completely stop responding to input. The phone hasn't frozen -- I can still interact using the volume/lock buttons, but the touch inputs aren't picked up.
The issue just goes away after a while (it lasts between a few seconds and a few minutes usually). Rebooting the phone doesn't usually help, and I suspect that it's just fixing itself when I reboot it and it does help.
Is there any chance of this being a software issue, or should I just send it back as a hardware issue? I'm going to try a factory reset tonight to see if that does anything but otherwise I'm pretty stumped..
Click to expand...
Click to collapse
Does it only happen when plugged in and charging? That's when mine has issues...
Sent from my Nexus 5 using Tapatalk
MG386 said:
Does it only happen when plugged in and charging? That's when mine has issues...
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
No, it happens completely at random as far as I can make out, including when not charging. I've also done a factory reset and nothing seems to have changed.
Update: I called Google and ordered a replacement, which they say will arrive in 4-5 weeks, which seems an absurd time to wait to me.
hey guys i tried to turn on my tf300 last night but it wouldnt turn on at all, at first i thought the battery was dead so i put it on charge but the the led on the power button didnt come on so i thinking after 2 and a half years it was dead, but after trying a few random things i pulled the back off to see if anything looked obviously wrong but at first i didnt see anything, then i noticed a tiny little on/off switch that was set to on so i though i might as well try moving it to off and then when i tried to connect the charger the led flashed orange twice and when i tried to turn it on it flashed twice again so i flicked the switch back to on and it worked my tf300 lives again, so to anyone who thinks there tablet is dead try that as it might just work
Where is this on off switch located? I had my tablet die on me last year. I sent it to Asus but they tried to charge me double for the repair. I declined and had them send it back. When I got it back it started right up and has been working fine ever since.
Sent from my SM-N900T using XDA Free mobile app
if you take the back off its just below where the power button is and to the left a bit here is an image that i found
http://www.snart.com/wp-content/uploads/2014/03/IMG_9280-1024x682.jpg
That sure is interesting, any idea what it does exactly?
chemizt said:
That sure is interesting, any idea what it does exactly?
Click to expand...
Click to collapse
It is to turn off power to components so you can service it. Like when replacing a camera, motherboard, etc.
Sent from my TF300T using Tapatalk