Haptic feedback suddenly stopped working - Asus Transformer TF700

Just noticed it. No idea why. I turned the tablet off/on a couple of times but that didn't do anything. Any ideas?

The motor might be dead. Have you tried toggling it under sound?
The 700 I got from Best Buy, a C7, haptic was dead out of the box. Had to take it back.

Factory reset didn't fix it either. I'm hesitant to exchange it because I don't have any of the other issues people are complaining about with this one but might with another. What a pain in the ass.

Does it vibrate when you power on or off? It should at least do that, if it does, its working. If you don't feel anything its toast.
Makes me mad too cause the one I had, everything was great except haptic. I didn't want to wait for another one so just took the refund

NeoMagus said:
Does it vibrate when you power on or off? It should at least do that, if it does, its working. If you don't feel anything its toast.
Makes me mad too cause the one I had, everything was great except haptic. I didn't want to wait for another one so just took the refund
Click to expand...
Click to collapse
Yeah, it vibrates when turning on/off. The tablet has been set to 'vibrate on touch' since day 1. Mysteriously that doesn't seem to work anymore.

after seeing this thread i just checked mine out. The haptic feedback is really really weak. I cant really feel it unless i am paying really close attention. On my prime it is noticeable, for sure.
I powered down and back up as suggested and got the standard 1/2 second buzz associated with those actions.
Maybe something in the update neutered the feedback? Is anyone's really pronounced?

stunya said:
after seeing this thread i just checked mine out. The haptic feedback is really really weak. I cant really feel it unless i am paying really close attention. On my prime it is noticeable, for sure.
I powered down and back up as suggested and got the standard 1/2 second buzz associated with those actions.
Maybe something in the update neutered the feedback? Is anyone's really pronounced?
Click to expand...
Click to collapse
Mine was totally fine, pre and post update, until I think late yesterday? The only thing I can think of, and I really hope this has ZERO to do with my issue, is that I had left my stylus laying across the screen for a short period of time. I think while it was resting on the screen it was registering touches repeatedly and maybe this screwed up the feedback mechanism? I know it was registering because the webpage that was showing was zooming in and out frenetically until I picked the stylus back up.

stunya said:
after seeing this thread i just checked mine out. The haptic feedback is really really weak. I cant really feel it unless i am paying really close attention. On my prime it is noticeable, for sure.
I powered down and back up as suggested and got the standard 1/2 second buzz associated with those actions.
Maybe something in the update neutered the feedback? Is anyone's really pronounced?
Click to expand...
Click to collapse
IMO this tablet is considerably more hefty than the prime. I think its because of the form factor that doesn't transit vibrations as well.
Sent from my PG86100 using Tapatalk 2

I'm just going to live with the broken haptic feedback. None in stock locally to make an exchange, and I really don't want to go thru the rigamarole of shipping it back, waiting who knows how long for a replacement, and then possibly getting one with other issues.

I got no haptic feedback at all since I got the Infinity. There's no screen locking sound either. I guess there should be one anyway?! The settings for these aren't affecting to anything at all.

jdeoxys said:
IMO this tablet is considerably more hefty than the prime. I think its because of the form factor that doesn't transit vibrations as well.
Sent from my PG86100 using Tapatalk 2
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Click to collapse
i messed with mine all day. i am on the fence about sending it back (though prob not). it transmits a decent amount of feedback every 2-3 times, then 1-2 time where it is barely noticeable. I did the same set of testing with the prime...it too has a weak signal every 2nd or 3rd time, but it is still stronger than "regular" on my infinity.
I am going to see what others say, but i might have to agree with you on the transmission of vibration. If i hold it up to my ear, its definitely trying to do something...just not communicating it well.

Where is this "vibrate on touch" option? I can't find it anywhere. Are you talking about "Vibrate on keypress" for the Android keyboard? As long as you get buzz during the turning off and on, you at least have it functional.

alienedd said:
Where is this "vibrate on touch" option? I can't find it anywhere. Are you talking about "Vibrate on keypress" for the Android keyboard? As long as you get buzz during the turning off and on, you at least have it functional.
Click to expand...
Click to collapse
settings/sound/system - vibrate on touch.
its more for say a long press when adding a widget or icon...etc

stunya said:
settings/sound/system - vibrate on touch.
its more for say a long press when adding a widget or icon...etc
Click to expand...
Click to collapse
Hmmm. I don't get any feedback from that. Messed with some widgets and icons - nothing. Maybe its one of those things that didn't get checked by QC?

Ooookk...after reading this thread went to check my. Also no haptic feedback even if I check it from the settings...this is strange.

I never noticed haptic feedback.
After reading this thread I checked all the settings and I didn't get anything.
Except the one when you switch it off....
I'm using swiftkey.
So I checked the settings there.
It was activated but no haptic feedback.
But in swiftkey you can change the duration as well.
I set it to 60 and now I get haptic feedback.
So the hardware seems to be OK in my case.

I was getting decent haptic feedback when typing, backspacing, hitting the home key, arrow key, home screen, whatever, before it stopped working. I also tested out swiftkey from the app store and was able to turn up the haptic feedback setting when typing, but still nothing from screen touches etc. This has to be a hardware issue, right? Then again, why would this function work, then stop working, but then sort of work (at least on the keyboard side) when using another app?
I made an assumption that this problem manifested when I left my stylus on the screen causing the screen to bug out as if it were be touched rapidly and repeatedly. Because store exchanges are impossible at this time and I'm ~1.5 weeks from my 30 day return window I decided to order another one, and then set up an RMA for this one to go back and be credited; assuming that my replacement doesn't have any other issues. I couldn't justify letting this go considering the cost of this thing and the fact I've only had it a couple of weeks.

How about the screen locking sound? Should there be one?
Actually there is a very very faint audio feedback for touch that I'm able to hear with headphones in a totally quiet place. It disappears when unchecking the setting.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

Jack Daniel's said:
I never noticed haptic feedback.
After reading this thread I checked all the settings and I didn't get anything.
Except the one when you switch it off....
I'm using swiftkey.
So I checked the settings there.
It was activated but no haptic feedback.
But in swiftkey you can change the duration as well.
I set it to 60 and now I get haptic feedback.
So the hardware seems to be OK in my case.
Click to expand...
Click to collapse
If you change the duration of the regular Android Keyboard under its "Advanced Settings" you can get the vibrate on keypress to work. The duration is initially set too short for the vibrate mechanism to fully buzz. I changed it from 1 ms to 100 ms and I get definite (but not powerful) jiggle.
johannesr said:
How about the screen locking sound? Should there be one?
Actually there is a very very faint audio feedback for touch that I'm able to hear with headphones in a totally quiet place. It disappears when unchecking the setting.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Click to expand...
Click to collapse
I can get a faint locking sound. Can't hear anything for interactions outside of typing though.
stray_pube said:
I was getting decent haptic feedback when typing, backspacing, hitting the home key, arrow key, home screen, whatever, before it stopped working. I also tested out swiftkey from the app store and was able to turn up the haptic feedback setting when typing, but still nothing from screen touches etc. This has to be a hardware issue, right? Then again, why would this function work, then stop working, but then sort of work (at least on the keyboard side) when using another app?
Click to expand...
Click to collapse
I just checked all of the boxes under the sound feedbacks. I can get some haptic from the back and home buttons but still nothing for widgets and such. Can't really notice any sounds from those though. Perhaps an update lowered the values for the feedback and that's why your initial problem happened? Dunno.

alienedd said:
I just checked all of the boxes under the sound feedbacks. I can get some haptic from the back and home buttons but still nothing for widgets and such. Can't really notice any sounds from those though. Perhaps an update lowered the values for the feedback and that's why your initial problem happened? Dunno.
Click to expand...
Click to collapse
The problem didn't start happening until 2 days ago. The update has nothing to do with it. The last fix I tried to do was a 'cold boot'. I can't get that to work and yes, I followed the instructions posted on another forum and in YouTube videos. I hold down power and volume simultaneousy for up to a minute and nothing happens, other than locking it up and I have to stick a paper clip to reset it.

Related

(REQ) 2.2 lockscreen lag fix anyone?

this is a request for anyone that has the newer 2.2 beta, that seems to not have any lag in the lockscreen wake up. can you PLEASE point the good people on this forum, that are working on the existing released beta, to howto fix this issue, maybe by pointing of the differences between those 2 versions (lockscreen lag only)
THANK YOU
i dont think the problem is the lockscreen. I think the problem is the screen is unresponsive after it wakes up.. For instance, if im using the phone and put it to my ear, the screen goes off. Now if i have to punch in some numbers or even just put it on speakerphone or something, There is a few second delay from when i take it off my ear to when i can actually press the button. so i think it has something to do with the screen off as opposed to the lock screen.
ok, thanks for pointing this too.
I'm surprised not as many people are bothered by this, and yes it is from the screen turning off and not the lock screen in particular.
It is insanity when calling someone and reaching their voicemail. Then pressing the end call button as rapidly as possible before you hear the fateful *beep*. Only to be that guy that leaves a .02 second long message of dead air.
Ezalis said:
I'm surprised not as many people are bothered by this, and yes it is from the screen turning off and not the lock screen in particular.
It is insanity when calling someone and reaching their voicemail. Then pressing the end call button as rapidly as possible before you hear the fateful *beep*. Only to be that guy that leaves a .02 second long message of dead air.
Click to expand...
Click to collapse
Yah i agree. I'm surprised this doesn't bother more people.. I hear people saying there's is running flawlessly. And although it runs very well for a beta, the screen issue is a deal breaker for me. I really want to use froyo.
Tapatalkin' it from my Epic 4g
Ezalis said:
Only to be that guy that leaves a .02 second long message of dead air.
Click to expand...
Click to collapse
Better than 5 seconds of cursing
Does any of your phones wake on pushing the camera button? (on froyo) I haven't seen it mentioned, but mine does.
Myne wakes with the camera button and if you leave the keyboard open and it locks thekeyboard flashes
Sent from my SPH-D700 using XDA App
decalex said:
Does any of your phones wake on pushing the camera button? (on froyo) I haven't seen it mentioned, but mine does.
Click to expand...
Click to collapse
+1. Causes my battery to drain much quicker than 2.1. I carry my phone sideways in a leather case (the wife calls it a suitcase LOL)
daddymikey1975 said:
+1. Causes my battery to drain much quicker than 2.1. I carry my phone sideways in a leather case (the wife calls it a suitcase LOL)
Click to expand...
Click to collapse
+2. Really sucks since the camera button is such an easy push.
Your lagfix is here courtesy of noobnl http://forum.xda-developers.com/showthread.php?t=847540&page=2

Vibrate Feedback Failure

I'm curious to see if anyone is having problems with their Thunderbolt vibrating while typing, moving widgets, incoming calls or lowering their volume to vibrate.
While typing, moving widgets, using the soft keys at the bottom of the phone or lowering my volume to vibrate I notice that randomly my vibration will cease to work. And by not work I mean absolutely no vibration, even when I receive a call. Then out of no where it will start to work again, of course randomly as well.
I know it's definitely not a rom issue nor kernel as it has happened to me on multiple roms, even my current unrooted stock setup. Do you guys think its a defect with the phone? I hope not because I'm not to keen on getting a "like new refurb" after only having my Tbolt for just about 30 days...
I'm noticing the same thing. I also experience random ringtone and volume changes. Earlier today could barely hear text notification even with volume all the way up. Working fine now. Mine is stock.
Sent from my ADR6400L using Tapatalk
If it continues to do that after a factory reset, then most likely you have a hardware problem. Assuming you two are both stock.
I spoke to tech support and a rep at the store (>.< I know) and they agreed to replace my phone. Rooted and unrooted I had the problem so odds are pretty good that it is a hardware issue.
@saraheba I'd unroot and return to stock and see if the problem persists. If so then you may be in the same boat of having a defective phone.
Make sure you don't have automatic power management enabled. It will disable vibration when you get a low battery.
cekle said:
Make sure you don't have automatic power management enabled. It will disable vibration when you get a low battery.
Click to expand...
Click to collapse
Checked and unfortunately wasn't the cause. Thanks for the advice.
I spoke too soon anyway lol. Now my text notification has changed itself to vibrate only even with all volumes maxed. Hoping itll clear up on its own.
Sent from my ADR6400L using Tapatalk

[Poll] Do you have problem with your touchscreen?

I just got the 32G version transformer. There is a very annoying problem with the touch screen: sometimes it is not registering my touch at all, sometimes it seems that you have to push hard.
I am not sure if this is the touch screen problem or the system is busy with something else?
Anybody else having the problem? Any ideas to solve it?
The firmware is the latest version.
I too have noticed this issue from time to time. Not sure what it is though.
Sent from my Transformer TF101 using XDA Premium App
The touchscreen does seem a bit insensitive on my 16GB TF. Not necessarily unusable, but sometimes I have to touch a button a couple times to get it to respond. Most often the menu button that appears in the top right corner of some apps.
I am pretty sure this is a software related problem. Sometimes, the touch screen feels quite responsive.
What is the official way to report problems to ASUS?
cooldragon777 said:
I am pretty sure this is a software related problem. Sometimes, the touch screen feels quite responsive.
What is the official way to report problems to ASUS?
Click to expand...
Click to collapse
Indeed. The touch digitizer and even it's driver works flawlessly - start Fruit Ninja HD and you can enjoy most responsive multi-fingers (4 or maybe more) touch ever.
But everything except games is considerably less responsive to touch.
The touchscreen on mine just completely died. Completely not responsive. I wish I could blame it on a faulty app or something simple but I put it to sleep and when I woke it 20 minutes later, I can't do anything with it. It responds to all the physical buttons just fine and the screen rotates and everything but it just doesn't respond to any touch.
mrgilmorean said:
The touchscreen on mine just completely died. Completely not responsive. I wish I could blame it on a faulty app or something simple but I put it to sleep and when I woke it 20 minutes later, I can't do anything with it. It responds to all the physical buttons just fine and the screen rotates and everything but it just doesn't respond to any touch.
Click to expand...
Click to collapse
Did you try cold reboot? I experienced same issue one time.
Sent from my Transformer TF101 using XDA Premium App
Vadimus_ca said:
Indeed. The touch digitizer and even it's driver works flawlessly - start Fruit Ninja HD and you can enjoy most responsive multi-fingers (4 or maybe more) touch ever.
But everything except games is considerably less responsive to touch.
Click to expand...
Click to collapse
I just installed Fruit Ninja HD. Although I am a newbie in cutting fruits, I am pretty sure the touch screen just doesn't register sometimes, even in Fruit Ninja.
My firmware build number is: HRI66.US_epad-8.2.3.9-20110423
Coming from Xoom, although the TF's IPS is much better than Xoom, but the touch experience of the TF is much much worse.
Sometimes you have to press hard and longer to register, I am wondering if there is a way to change the touch screen's sensitivity?
Whatever reason it is, it should be very easy for ASUS to reproduce the problem and fix it!
Try the app Multitouch Test in the market. It seems to be a lot more sensitive than some of the other apps are (or even the OS) regarding touch sensitivity. (Or at least it seems to be)
https://market.android.com/details?id=de.greenrobot.multitouchtest&feature=search_result
dustindw said:
Try the app Multitouch Test in the market. It seems to be a lot more sensitive than some of the other apps are (or even the OS) regarding touch sensitivity. (Or at least it seems to be)
https://market.android.com/details?id=de.greenrobot.multitouchtest&feature=search_result
Click to expand...
Click to collapse
Thanks. Downloaded and tried.
When it's normal, it can track 10-finger touch easily. However, the main problem seems to be the response time for repetitive touches. The system seems to be not able to keep up with normal typing speed touches. It will register several touches, then non-responsive for a while. If you wait a while, like several seconds, it will respond again.
Is there a good APP to check CPU settings and utilization ratio?
Vadimus_ca said:
Did you try cold reboot? I experienced same issue one time.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
What do you mean by cold reboot? I have reset it a few times by holding down the power button.
Interestingly, this thing is mentioned in Engadget UK's review (http://hartantolestari.info/search/asus-eee-pad-transformer-screen-is-not-working)
A lack of responsiveness is also evident throughout the Android UI. Aside from a delay in activating the function you’ve selected, there are also troubling instances where input isn’t registered at all. That leaves the user with no less than three potential scenarios when she doesn’t see an immediate response — she could be looking at lag, an unregistered tap because of software, or an unregistered tap because the physical input was too light. Such uncertainty doesn’t build a great user experience and the Transformer, unfortunately, doesn’t offer a great user experience. Much of that is, regrettably, down to Honeycomb itself. It’s not a finished product yet. It’s actually a fair distance away from a finished product. Some apps are done to absolute perfection while a lot of the “glue” bits, the stuff that goes between the apps and basically makes up the OS, is either confused, not responsive enough, or broken in some other way. Let’s take these things in turn, starting with the good parts.
Click to expand...
Click to collapse
I would reccomend against pressing hard. That is a good way to damage the lcd panel and the digitizer hardware. Capacitive screens dont register pressure just electircal conductivity from skin touching the screen. I would say any lag you are seeing is most likely software based as others have said.
Sent from my Transformer TF101 using XDA Premium App
Hmm, I have tried rebooting the device many, many times and still no change. I wiped user data hoping it would help (nope). I just don't understand why the touchscreen would stop being responsive to any input. It wasn't jostled around or treated badly in any way. I just had it in my backpack, which I was carrying by hand and the Transformer was in a padded compartment.
Overall, I am rather disappointed and disillusioned with Asus. The Transformer's terrific when it works but I've had to deal with the deep sleep issue at least once a day and then to have the touchscreen go dead entirely is terrible. The first I can see being a software issue that can be fixed but the second is probably shoddy hardware.
mrgilmorean said:
What do you mean by cold reboot? I have reset it a few times by holding down the power button.
Click to expand...
Click to collapse
Cold reboot is holding power button until TF shuts down, ignoring shutdown dialog.
Sent from my Transformer TF101 using XDA Premium App
cooldragon777 said:
Interestingly, this thing is mentioned in Engadget UK's review (http://hartantolestari.info/search/asus-eee-pad-transformer-screen-is-not-working)
Click to expand...
Click to collapse
almost seems as if they didnt test the xoom. it feels faster than the tf bc its screen is more responsive.
i wonder if the screen could be calibrated manually with the config.ini lie the nook color.
Here is some update: after the TF slept for a night, I pushed the power button. The touch screen is just not responding at all on the lock screen. I let alone the TF for half an hour or so, pushed the power button again, now the touch screen worked fine. Unlocked and into the home screen, no problem with touch for about 30 seconds, then it becomes intermittent again.
I will call ASUS support tomorrow. Hopefully there will be some firmware update very soon to address this, otherwise, I will have to return it.
The weird thing is that if this is a software/firmware issue, lots of people should have reported it.
OK, I have created a case at vip.asus.com/eservice/techserv.aspx
Looking at some Youtube clips reviewing TF, their touch screen seems to be fine. So this might be a bad unit. I will return it next week (bought from local Fry's) and hopefully they have replacement units!
I have created a vote regarding the TF's touch experience.
cooldragon777 said:
OK, I have created a case at vip.asus.com/eservice/techserv.aspx
Looking at some Youtube clips reviewing TF, their touch screen seems to be fine. So this might be a bad unit. I will return it next week (bought from local Fry's) and hopefully they have replacement units!
Click to expand...
Click to collapse
Good luck! I got mine from Amazon and they are completely out of stock. The only option is to get a refund since they don't have an expected in-stock date so the CSR can't put a replacement order in for me. Every online retailer I've looked at is also OOS. Hopefully more come in soon.
I also spoke to Asus and they are willing to repair mine but not to give me a loaner or just outright replace it. That is really too bad. I was hoping they would be more like HTC, which has great customer service in my experience and gives out replacements at the drop of a hat. If the Flyer wasn't such a POS, they would have had my business.

Capacitive Touch Keys - whose the Idiot at Samsung who designed them?

Whatever engineer designed the timing of the lights on the capacitive touch keys on the Infuse ought to be fired twice. Once for the design and once for not having an option for an adjustable or always on setting when the screen is on.
There must be a way to make the <OPTION/HOME/PREV/SEARCH> bar to stay lit up. It is driving me absolutely nuts. It goes out in like 2 seconds after I have touched it. No idea why they did that. Stupid stupid stupid stupid design. 9 out of 10 times I hit the wrong key while in an app. It is so annoying.
I am really surprised no DEV has built a longer time option or even an always on option for those keys into a ROM. It's dumb design like that that makes me almost miss my iPhone.
From reading & searching it seems this doesn't bother too many people. I just can't understand why not.
I have tried "KEEP THE LIGHTS ON" app but it is pretty much useless on the Infuse.
there is an app called "keep the lights on" i havent tried it on the infuse but it works on some of the sgs phones.
edit: sorry didnt read the last line of the first post,
its not that hard to memorize 4 buttons, and if you touch the screen, the buttons or the volume rocker they come on.
Just tap the screen and they come back on.
Sent from my SAMSUNG-SGH-I997R using XDA App
bryanb86 said:
Just tap the screen and they come back on.
Sent from my SAMSUNG-SGH-I997R using XDA App
Click to expand...
Click to collapse
Lol
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
Dani897 said:
there is an app called "keep the lights on" i havent tried it on the infuse but it works on some of the sgs phones.
edit: sorry didnt read the last line of the first post,
its not that hard to memorize 4 buttons, and if you touch the screen, the buttons or the volume rocker they come on.
Click to expand...
Click to collapse
As my OP says: "I have tried "KEEP THE LIGHTS ON" app but it is pretty much useless on the Infuse."
Memorizing them isn't the problem, it's hitting the wrong spot. For some people, with specific physical disabilities, it's not that easy.
Just a simple OPTION would resolve the issue. Still a stupid design. If the screen is lit why shouldn't those keys be lit. The amount of power that backlight draws is probably negligible.
bryanb86 said:
Just tap the screen and they come back on.
Sent from my SAMSUNG-SGH-I997R using XDA App
Click to expand...
Click to collapse
Not always depending on what is happening on the screen and sometimes tapping the screen causes problems with the app that is running.
re: touchkey lights on
MisterEdF said:
Whatever engineer designed the timing of the lights on the capacitive touch keys on the Infuse ought to be fired twice. Once for the design and once for not having an option for an adjustable or always on setting when the screen is on.
There must be a way to make the <OPTION/HOME/PREV/SEARCH> bar to stay lit up. It is driving me absolutely nuts. It goes out in like 2 seconds after I have touched it. No idea why they did that. Stupid stupid stupid stupid design. 9 out of 10 times I hit the wrong key while in an app. It is so annoying.
I am really surprised no DEV has built a longer time option or even an always on option for those keys into a ROM. It's dumb design like that that makes me almost miss my iPhone.
From reading & searching it seems this doesn't bother too many people. I just can't understand why not.
I have tried "KEEP THE LIGHTS ON" app but it is pretty much useless on the Infuse.
Click to expand...
Click to collapse
You must really have BIG fingers!
(there are only 4 buttons)
After about an hour of messing around with my phone I am so used to selecting those touchkeys that most the time I do not even look anymore!
Misterjunky said:
You must really have BIG fingers!
(there are only 4 buttons)
After about an hour of messing around with my phone I am so used to selecting those touchkeys that most the time I do not even look anymore!
Click to expand...
Click to collapse
Unfortunately for some people there are things that prevent some of the simple things in life that others take for granted from being simple tasks.
They aren't that hard to see with the lights off...My phone is about 5 feet away from me and I can still see the home keys just fine.
wow what's going on, i think we are exhausting the op withthe same advice, lol
like i said, i missed that you tried keep the lights on, and yeah there is no reason the lights shouldnt be on all the time. its just something to deal with. sorry
Is it set on timing or a light sensor? Maybe try ro put something over screen sensor black tape or something.
Sent from my SAMSUNG-SGH-I997R using XDA App
bryanb86 said:
Is it set on timing or a light sensor? Maybe try ro put something over screen sensor black tape or something.
Sent from my SAMSUNG-SGH-I997R using XDA App
Click to expand...
Click to collapse
it is timing, not sure if iti is in services.jar or framework or the kernel. nobody has ever seemed interested in addressing this outside of the keep the lights on app, not sure why.
Let me just say, I am truly pleased that it is not a problem for those of you who replied how easy it is for you, but for those of us that it is a problem it remains a problem.
MisterEdF said:
Let me just say, I am truly pleased that it is not a problem for those of you who replied how easy it is for you, but for those of us that it is a problem it remains a problem.
Click to expand...
Click to collapse
I hear you. This is one of the few things I don't like about this device. Most of the time it's not an issue, but in low light or darkness it's a bit of a pain trying to locate the right button to press.
"Keep The Lights On" app works fine for me
I just installed the "Keep the Lights On" app, and it works flawlessly. The bottom menu buttons stay on as long as the screen stays on.
Question: When you installed the app, did you add it as a widget, and then enable it? You need root access for this app to work.
I am using Infused 1.5.3, so, not sure if that makes a difference or not.
Edit: Just an FYI, I am using the free version. I would use the pro version, but I'll probably just end up uninstalling this app .
bassistguy said:
I just installed the "Keep the Lights On" app, and it works flawlessly. The bottom menu buttons stay on as long as the screen stays on.
Question: When you installed the app, did you add it as a widget, and then enable it? You need root access for this app to work.
I am using Infused 1.5.3, so, not sure if that makes a difference or not.
Edit: Just an FYI, I am using the free version. I would use the pro version, but I'll probably just end up uninstalling this app .
Click to expand...
Click to collapse
Yes, I installed it as a widget and I do have root access. I am also running Infused 1.53. What kernel are you running? Maybe that is the difference?
It did work for the first few minutes I had it installed than eventually it started getting weird. Sometimes it would work in reverse, most of the time it wouldn't work at all, sometimes it would never shut off (which was OK with me). I contacted the DEV and he said it wasn't compatible with the Infuse and that would be the behavior he would expect.
I think if you use it for a while you'll see what I mean.
Edit: Just uninstalled/reinstalled. First time phone wakes up it works. Once it "sleeps" then wakes up lights NEVER come back on. If I turn widget off/on the same thing recycles. Works once than fails.
I've got to agree with the OP. Since we don't have a nice physical home button, it would be nice to get this thing lit up so we can see. I'm always in a dark environment and I keep hitting the 'back' instead of the 'home' key.
While we're at it, I like to know who the genius is that decided the location of the power button. It's almost impossible to push the button without squeezing the volume buttons. If they come out with a Infuse2 with the power button on the top, I'll switch in a second.
bdbx18 said:
While we're at it, I like to know who the genius is that decided the location of the power button. It's almost impossible to push the button without squeezing the volume buttons. If they come out with a Infuse2 with the power button on the top, I'll switch in a second.
Click to expand...
Click to collapse
I absolutely love that... It's actually within reach unlike the top. If it's on top you can't unlock with one hand.
Sent from my Captivate
I have massive hands and I have no problem with the power button.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
These sorts of issues (both the OP and the power button placement) are easily avoided if you actually go to a store and play with a phone instead of ordering online.
While I do agree that those two issues could have been handled better, I also understand that we're never going to get a perfect phone. So you live with what you like best.

Touch screen problem

Hi guys,
i'm having an issue with my HTC u11, basically when i'm using the phone randomly the swipe down screen (when you swipe the screen down from top to bottom to get the notifications) comes down.
For example if while i am writing a message then drop down screen will come down when i'm typing, i then have to swipe up and continue and again.
it happens more or less all the time and is quite annoying.
any ideas?
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
killa_byte said:
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
Click to expand...
Click to collapse
Well i had the same issue. Was driving me mad! Thanks for the info.
I don't use nova and I have been experiencing this same problem so now what?
Sent from my SM-G955U using XDA-Developers Legacy app
Yeah i though the Nova setting had solved it but it seems to be back again for me, although not as frequent.
I also experience the keyboard collapsing randomly too. Anyone get that?
Hi guys, thought nova got rid bit guess not. I still get the issue. Would this be a software issue or do I have a fault with my hardware?
Any tests I can do?
I reported my issues to HTC and they replied with the following :
To test the function of the touch screen please follow the below steps
1- Dial *#*#3424#*#* > the press accept.
2- From the options, mark Line drawing test > then press run.
3- Then start drawing on the screen to check if there are parts that do not respond
The screen does not have any dead or unresponsive spots tho and the test passes without any issues.
Does anyone experience the keyboard collapses also?
I might do a full reset soon to see if that helps any. If not i will be getting back in touch with HTC.
Did all this as well, and all the tests that I've ran pass just fine. I've also done a hard reset and it didn't make any difference. I do notice that after a soft reset that it takes a while for it to happen again. It's annoying as hell so I will be monitoring this thread. Whatever you find out from htc please update this thread so we can figure out what the hell is going on.
Sent from my SM-G955U using XDA-Developers Legacy app
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
killa_byte said:
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
Click to expand...
Click to collapse
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
themuffinman said:
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
Click to expand...
Click to collapse
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
I have emailed HTC back advising them that others are reporting the issue so unlikely that it's a single handset issue.
Awaiting their reply. No doubt it will be along the same lines that @dobknobby got and have to go through the 10 day repair process.
Will update when I get a reply.
I have had the same problem, and I have done the a lot of the same steps;
I tried several different screen protectors, thinking that was causing the issue. I have had no screen protector on for the last week, and yep it still happens.
Shut off edge sense, still happened.
Tested the touch screen, and everything passed.
Last night I noticed that it seemed to be related to the pressure I was putting on the screen, if I pressed down harder on the screen and slide my finger left or right or up the notification bar would come down. Did some more testing and for awhile I was able to reproduce it about 50% of the time. I rebooted the phone into safe mode (hold power button down and then press and hold the power off option for about 5 seconds it will ask if you want to reboot into safe mode). In Safe mode I could not reproduce it, Safe mode disables ALL third party apps.
WARNING: when I rebooted my phone to go back to "normal" all of my widgets and groupings were not on the screens, had to re add them.
After doing all this testing last night, I have not seen the notification come down, but like someone said it seems to get worse the longer the phone is running before reboot.
I was going to do a hard reset, today but that sounds like that may not help.
Not sure if this is software, but with the testing I did last night it seem to work fine in safe mode. However I have wondered if it is something with the screen, like is flexing enough for the sensors at the top to react to the pressure/flex.
Well keep testing and report back.
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
OK, i have ordered HTC u11 this morning from amazon, but i guess i will cancel my order. Had many problems with htc phones in the past. Saw many reviews and thought that this one is perfect with no flaws... Ahh..... Already ordered some accessories for my new device... It's really a shame to read this kind of threads. Hope you guys will find a solution and hope that this won't be a hardware issue.
djbutter said:
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
Click to expand...
Click to collapse
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
shivadow said:
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
Click to expand...
Click to collapse
Personally I made sure to address all your points when trying to figure out what is going on. So none of this applies to me.
scotia_rfc said:
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Click to expand...
Click to collapse
It doesn't collapse for me, but i do occasionally have the notification shade pulled down.
dobknobby said:
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
Click to expand...
Click to collapse
Same here, only I was told 7 to 15 business days. Offered to give c card to have a replacement shipped, but that is no longer an option with HTC.
So when I washed my M9, I was without a device for 2 days, but now that their phone is crap, it's going to be 3-4 weeks.
Unhappy....

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