I just got the 32G version transformer. There is a very annoying problem with the touch screen: sometimes it is not registering my touch at all, sometimes it seems that you have to push hard.
I am not sure if this is the touch screen problem or the system is busy with something else?
Anybody else having the problem? Any ideas to solve it?
The firmware is the latest version.
I too have noticed this issue from time to time. Not sure what it is though.
Sent from my Transformer TF101 using XDA Premium App
The touchscreen does seem a bit insensitive on my 16GB TF. Not necessarily unusable, but sometimes I have to touch a button a couple times to get it to respond. Most often the menu button that appears in the top right corner of some apps.
I am pretty sure this is a software related problem. Sometimes, the touch screen feels quite responsive.
What is the official way to report problems to ASUS?
cooldragon777 said:
I am pretty sure this is a software related problem. Sometimes, the touch screen feels quite responsive.
What is the official way to report problems to ASUS?
Click to expand...
Click to collapse
Indeed. The touch digitizer and even it's driver works flawlessly - start Fruit Ninja HD and you can enjoy most responsive multi-fingers (4 or maybe more) touch ever.
But everything except games is considerably less responsive to touch.
The touchscreen on mine just completely died. Completely not responsive. I wish I could blame it on a faulty app or something simple but I put it to sleep and when I woke it 20 minutes later, I can't do anything with it. It responds to all the physical buttons just fine and the screen rotates and everything but it just doesn't respond to any touch.
mrgilmorean said:
The touchscreen on mine just completely died. Completely not responsive. I wish I could blame it on a faulty app or something simple but I put it to sleep and when I woke it 20 minutes later, I can't do anything with it. It responds to all the physical buttons just fine and the screen rotates and everything but it just doesn't respond to any touch.
Click to expand...
Click to collapse
Did you try cold reboot? I experienced same issue one time.
Sent from my Transformer TF101 using XDA Premium App
Vadimus_ca said:
Indeed. The touch digitizer and even it's driver works flawlessly - start Fruit Ninja HD and you can enjoy most responsive multi-fingers (4 or maybe more) touch ever.
But everything except games is considerably less responsive to touch.
Click to expand...
Click to collapse
I just installed Fruit Ninja HD. Although I am a newbie in cutting fruits, I am pretty sure the touch screen just doesn't register sometimes, even in Fruit Ninja.
My firmware build number is: HRI66.US_epad-8.2.3.9-20110423
Coming from Xoom, although the TF's IPS is much better than Xoom, but the touch experience of the TF is much much worse.
Sometimes you have to press hard and longer to register, I am wondering if there is a way to change the touch screen's sensitivity?
Whatever reason it is, it should be very easy for ASUS to reproduce the problem and fix it!
Try the app Multitouch Test in the market. It seems to be a lot more sensitive than some of the other apps are (or even the OS) regarding touch sensitivity. (Or at least it seems to be)
https://market.android.com/details?id=de.greenrobot.multitouchtest&feature=search_result
dustindw said:
Try the app Multitouch Test in the market. It seems to be a lot more sensitive than some of the other apps are (or even the OS) regarding touch sensitivity. (Or at least it seems to be)
https://market.android.com/details?id=de.greenrobot.multitouchtest&feature=search_result
Click to expand...
Click to collapse
Thanks. Downloaded and tried.
When it's normal, it can track 10-finger touch easily. However, the main problem seems to be the response time for repetitive touches. The system seems to be not able to keep up with normal typing speed touches. It will register several touches, then non-responsive for a while. If you wait a while, like several seconds, it will respond again.
Is there a good APP to check CPU settings and utilization ratio?
Vadimus_ca said:
Did you try cold reboot? I experienced same issue one time.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
What do you mean by cold reboot? I have reset it a few times by holding down the power button.
Interestingly, this thing is mentioned in Engadget UK's review (http://hartantolestari.info/search/asus-eee-pad-transformer-screen-is-not-working)
A lack of responsiveness is also evident throughout the Android UI. Aside from a delay in activating the function you’ve selected, there are also troubling instances where input isn’t registered at all. That leaves the user with no less than three potential scenarios when she doesn’t see an immediate response — she could be looking at lag, an unregistered tap because of software, or an unregistered tap because the physical input was too light. Such uncertainty doesn’t build a great user experience and the Transformer, unfortunately, doesn’t offer a great user experience. Much of that is, regrettably, down to Honeycomb itself. It’s not a finished product yet. It’s actually a fair distance away from a finished product. Some apps are done to absolute perfection while a lot of the “glue” bits, the stuff that goes between the apps and basically makes up the OS, is either confused, not responsive enough, or broken in some other way. Let’s take these things in turn, starting with the good parts.
Click to expand...
Click to collapse
I would reccomend against pressing hard. That is a good way to damage the lcd panel and the digitizer hardware. Capacitive screens dont register pressure just electircal conductivity from skin touching the screen. I would say any lag you are seeing is most likely software based as others have said.
Sent from my Transformer TF101 using XDA Premium App
Hmm, I have tried rebooting the device many, many times and still no change. I wiped user data hoping it would help (nope). I just don't understand why the touchscreen would stop being responsive to any input. It wasn't jostled around or treated badly in any way. I just had it in my backpack, which I was carrying by hand and the Transformer was in a padded compartment.
Overall, I am rather disappointed and disillusioned with Asus. The Transformer's terrific when it works but I've had to deal with the deep sleep issue at least once a day and then to have the touchscreen go dead entirely is terrible. The first I can see being a software issue that can be fixed but the second is probably shoddy hardware.
mrgilmorean said:
What do you mean by cold reboot? I have reset it a few times by holding down the power button.
Click to expand...
Click to collapse
Cold reboot is holding power button until TF shuts down, ignoring shutdown dialog.
Sent from my Transformer TF101 using XDA Premium App
cooldragon777 said:
Interestingly, this thing is mentioned in Engadget UK's review (http://hartantolestari.info/search/asus-eee-pad-transformer-screen-is-not-working)
Click to expand...
Click to collapse
almost seems as if they didnt test the xoom. it feels faster than the tf bc its screen is more responsive.
i wonder if the screen could be calibrated manually with the config.ini lie the nook color.
Here is some update: after the TF slept for a night, I pushed the power button. The touch screen is just not responding at all on the lock screen. I let alone the TF for half an hour or so, pushed the power button again, now the touch screen worked fine. Unlocked and into the home screen, no problem with touch for about 30 seconds, then it becomes intermittent again.
I will call ASUS support tomorrow. Hopefully there will be some firmware update very soon to address this, otherwise, I will have to return it.
The weird thing is that if this is a software/firmware issue, lots of people should have reported it.
OK, I have created a case at vip.asus.com/eservice/techserv.aspx
Looking at some Youtube clips reviewing TF, their touch screen seems to be fine. So this might be a bad unit. I will return it next week (bought from local Fry's) and hopefully they have replacement units!
I have created a vote regarding the TF's touch experience.
cooldragon777 said:
OK, I have created a case at vip.asus.com/eservice/techserv.aspx
Looking at some Youtube clips reviewing TF, their touch screen seems to be fine. So this might be a bad unit. I will return it next week (bought from local Fry's) and hopefully they have replacement units!
Click to expand...
Click to collapse
Good luck! I got mine from Amazon and they are completely out of stock. The only option is to get a refund since they don't have an expected in-stock date so the CSR can't put a replacement order in for me. Every online retailer I've looked at is also OOS. Hopefully more come in soon.
I also spoke to Asus and they are willing to repair mine but not to give me a loaner or just outright replace it. That is really too bad. I was hoping they would be more like HTC, which has great customer service in my experience and gives out replacements at the drop of a hat. If the Flyer wasn't such a POS, they would have had my business.
Related
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
I want to say that I noticed something similar the other day, but it was short-lived, and I'm not 100% sure. It wasn't long enough or bad enough to make me think the phone is defective, but I'm a bit used to funky capacitive button responses from my N1 days.
I can't reproduce the issue right now, though. How much usage are you talking about needing to duplicate?
Does your phone get hot, or feel hotter than normal when this happens?
I'd see if there's some particular pattern or software that seems to trigger it if you're interested in trouble-shooting.
The problem goes away when I don't touch the phone for a while (it seems that 1 hour is enough to reset the problem).
It seems "recharging".
Then with normal usage, nothing in particular, just even browsing in the settings/maps/market/browser etc., in few minutes the problem appears. The button definitely loses his "power".
It's very annoying, and my friends confirmed the same behavior.
EDIT:
Forgot to sat that the phone is not getting hotter, everything else is really normal.
Cheers
Mine definitely can be used for much more than a few minutes without the problem you're describing appearing.
I'd take it back. Factory reset the phone to protect your private data before taking it back. After the factory reset, you might want to test the behavior again, if it went away, the phone's not defective, you just had some software glitch.
Reminder, factory reset erases everything on the phone, so if you do it as troubleshooting step, be prepared to have to set the phone up from scratch again...I'm sure you knew this, but just covering my butt in case you didn't. It's a good trouble shooting step no matter what if you don't mind the hassle of re-setting things up.
I have a similar experience with the back button. Not sure what to think yet.
Sent from my Nexus S using XDA App
I had a similar problem when I had the Vibrant. Just exchanged it and luckily I got a better one without any problems. I did find out though if you are using the screen protector that came with the phone, it can cause this type of problem.
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
michele72 said:
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
Click to expand...
Click to collapse
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
distortedloop said:
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
Click to expand...
Click to collapse
Thank you, giving it a try.
Anyway, today I factory-reset my telephone and the problem of the back button is still there. I am returning the device.
Back button non responsive
Hi,
I just got my new nexus S (about an hour ago) that I was really excited about and am faced with a problem with the back button too.
Its got factory settings, so it cannot be a downloaded software issue. Also, I have not yet charged the battery at all, its still running on the same battery power that it shipped with.
The other buttons at the bottom of the phone (home, menu and search) all respond fine, its only the back button that does not seem to work. After going through this thread, I tried long-pressing the button, hard-pressing it, pressing just above it, below it, etc. It just wont respond. I had removed the screen protector it shipped with, so that cannot be the issue either.
If this is a known hardware problem (i.e. others have faced it too), irrespective of whether it is acknowledged by Samsung / Google, I'll return the handset. I do not want to spend a fortune and be landed with a handset that does not work - forget working as desired, but it does not seem to be working as designed !
Thanks & Regards,
Rohan
Yep. Definitely a problem here with the back button. There's also two other threads here about it.
I'm having similar problems. I have to touch the button just right for it to work properly
Sent from my Nexus S using XDA App
I was experiencing the same thing with my Nexus S, wasn't sure if it was the case I was using! Took of case and still had problem. I eventually returned mine cause it seemed like it was getting worse! I have a new one worth no problems, definitely a hardware problem! Return it!
Sent from my Nexus S using XDA App
michele72 said:
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
Click to expand...
Click to collapse
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
same issue was with Nexus 1. less responsive buttons. thats why there is a bigger gap between the buttons and the screen for galaxy S phones. i dont know why they did such a thing again with the nexus S. its like samsung didnt learn from anything from HTCs mistake.
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
I think this is true ...
I have an HTC Desire with AMOLED screen.
When I play a finger intensive game, like "SkyForce Reloaded", after some times, the touch is not registered.
Then I must stop for a while, or change finger
Try that, you will know what I meant.
But, I don't have issue with the back button on HTC Desire because it is a hardware button. I am just trying to explain about loosing touch registration because finger interaction on (s)amoled screen.
PS: SkyForce Reloaded is an old school shot'em up game where you control a little space ship with your finger, shooting enemies.
ll_l_x_l_ll said:
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
Click to expand...
Click to collapse
The Desire's digitizer is the same Clearpad 2000 which is used in the Nexus One (and quite a few others), the problem there is that it's pants.
Rusty! said:
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
Click to expand...
Click to collapse
lol, isnt called like that because it registers the heat from your fingers. thats why if you try to use a pen, it wont register . and thus. the screen is NOT resistive type "where it will recognize anything since its being pushed by force ? "
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Rusty! said:
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Click to expand...
Click to collapse
from your link
"A capacitive touchscreen panel is one which consists of an insulator such as glass, coated with a transparent conductor such as indium tin oxide (ITO).[7][8] As the human body is also a conductor, touching the surface of the screen results in a distortion of the screen's electrostatic field, measurable as a change in capacitance. Different technologies may be used to determine the location of the touch. The location is then sent to the controller for processing.
Issues with touchscreen being unresponsive.
Important Isuue usually appears at least after a week of owning the device
Quick test:
Lock device. Unlock, launch camera app in the lockscreen, take picture, try pressing back button, see if it responds straight away or with a delay. Test it with all apps on lockscreen.
Issue unlocking ? I.e dragging circle to the middle?
Bottom of a screen not responsive sometimes.
Back button slow to respond.
Apps launching when you try to change screen, i.e. phone registers swipe as a press.
http://www.androidpolice.com/2011/06/06/is-your-htc-sensation-having-touchscreen-problems/
CAUSE Grounding pin not touching back cover, which causes (by the looks of it) build up of static which messes up touch screen.
FIX Best to use in conjunction with fixes below.
POSSIBLE FIXes if above doesn't work, which it should, but don't expect immidiate results.
1.Shut down phone and pull battery out for at least an hour (i recommend overnight). Press power button as to turn phone on, which in theory should discharge all the left over current in the hardware.
Give it a go and let me know if it works.
2.Letting battery discharge till phone turns off,put on charge and don't touch it till it's full.
I want to thank abrown0809, eliteone, stuart0001(legendary patience ), zmfl, maschenazi, nugzo and all other people i forgot to mention for sticking with me while trying to work out FIX. Thanks to all the posters too.
I take NO credit for the fix.
Poll is here to show how many people have this problem to HTC, not to work out what percentage of users have it, as it will definitely be incorrect.
Vote yes if you EVER experienced touchscreen problems, even if its gone now.
PETITION for HTC to admit that there is touch screen problem.
All info below:
stuart0001 said:
Below is the worldwide support address. There are also country specific contact pages but I'd suggest we all contact the same place so they can't keep saying they're getting no reports.:
http://www.htc.com/www/contact/email-us/
Might be worth at least including the link below which demonstrates our issue perfectly
http://www.androidpolice.com/2011/06/06/is-your-htc-sensation-having-touchscreen-problems/
Click to expand...
Click to collapse
stuart0001 said:
I've also started a pertition here:
http://www.ipetitions.com/petition/htcsensationtouchscreenproblem/
Feel free to comment, sign & distribute as you wish
Click to expand...
Click to collapse
HT157V No issues
HT15HV80XXXX 6/1/2011
HT15BV80XXXX 6/8/2011
HT15EVXXXXX 6/13/2011 Current Device
Had big problems with the first two, both returned... Third is an improvement, however:
Seems to be a problem with the application data screen (where you can move to SD etc...) all of the data goes mental and the buttons flash sometimes causes a crash that only battery removal cures...
Back button seems to forget to work when the screen unlocks, normally returns to normal after several actions
Unlock screen is hard to unlock sometimes... helps if you are holding the device...
Screen is sometimes slow to respond
SD app icons on home screens do not regenerate after reset...
HT15JV
Circle issue in Lockscreen, and fast wish in appdrawer starts any app.
here's a video from me:
http://www.youtube.com/watch?v=zgpjmQyqYXA
@OP, what is the touchscreen issue btw? I haven't read anything about it...yet.
HT15TT - 05/26/11
No problems yet!
ht15tt
no problems
HT15CV
have the Circle issue in Lockscreen, Battery drains almost 50% in 1h wlan surfing, apps crash sometimes and at least restarts...
bet that ^^
im returning it next week i hope they will change it
HT15GV - No problems, touchsreen working perfectly.
Humming Bird said:
@OP, what is the touchscreen issue btw? I haven't read anything about it...yet.
HT15TT - 05/26/11
No problems yet!
Click to expand...
Click to collapse
Edited first post
HT15JV - no touchscreen or lockscreen issues so far
Only real bug is that non HTC widgets sometimes get flickering rainbow coloured stripes but they are strictly attached to the widget and vanish once I replace the it. So this should not be a display problem especially as the HTC widgets are never afflicted.
HT15ZT posting video now
My HT161T no issues at all
Sent from my HTC Sensation 4G using XDA App
HT15HV, no issues yet.
Had the issues on my first device, but don't know what serial it had.
Sent from my HTC Sensation Z710e using XDA Premium App
HT15MT
It had lockscreen issues yesterday. But it went away.
Sent from my HTC Sensation 4G using XDA Premium App
HT15ZT and haven't noticed any issues.
HT15RT, may build and ship date
all of the above in terms of problems. unlocking problem, bottom of the touchscreen not being responsive, swipes registered as taps fairly frequently, issues with wifi cycling and never connecting, and it has ruined the SD card it came with (do the point that it gets detected by my win7 computer but crashes explorer, and on my mac it just isn't detected) as well as the 16GB microsd I foolishly swapped in from my DSLR.
Did I mention that I still am absolutely in love with the phone?
Hmmm, still a bit random.... We just need to find a common factor. If anyone spots anything in common, just mention it, even if you are not sure.
I appreciate this thread. I am still considering purchasing this phone but the two major hold backs are the wifi signal deathgrip issue and of course the touch screen. I kinda went through this debacle with the mt4g and don't really want to go through the hassle again of finding a working model.
Sent from my HTC Glacier using XDA App
Did those with or without problems use a screen protector?
I left the stock screen protector on my unit and it works beautifully. Maybe because the touch screen unit is slightly displaced, static build up on the gorilla glass causes issues with some unit?
HT15RT works perfectly
For a few months my phone has had a problem where the screen will take control of itself or become unresponsive, it's not the phone being slow, because hardware keys respond perfectly. Scrubbing the screen with a Lysol wipe helps sometimes, but I'd rather just have the problem taken care of (it seems like it's caused by fingerprints on the screen, which isn't a problem on any of my friends' SKs and initially wasn't on mine either).
Anyway, when I take my SK to T-Mo, should I flash a ROM that at least looks stock for warranty purposes or will they not care?
If I do need to go to stock, how would I go about doing that? As far as I remember, I've never taken a backup in recovery and never ODIN'ed (stupid, I know), so I've no idea what to do. I can flash ROMs perfectly fine, but going back to stock is a mind-boggler for me (disabling Voodoo, etc).
Thanks
Mine always does this.
1. The optical trackpad detects the sunlight, strong indoor lights, etc, as movement and causes spurious scrolling.
2. Water on the screen or a finger just outside the boarder of the screen causes the touchscreen to get confused and either not respond or move on its own.
3. The touchscreen driver is prone to crashing. About half the times I want to answer a call or something, I need to toggle the screen off and on with the power button before it'll work.
None of this is because the hardware has broken. 1 is due to a bad design, 2 is inherent to touchscreens of this type, and 3 is just bad programming.
Ha! I have to do #3 all the time. Glad to know it's not just me. Ridiculous.
Also FYI, #1 never happens to me. I see people here curse that damn sensor all the time, but I have never had mine move randomly in sunlight, and it generally works pretty well for me as arrow-keys.
I also do #3 all the time, and have had problems with the optical trackpad in the past (I've since disabled it).
What the problem appeared to be was that my fingers are oily or something, explaining why wiping the screen excessively was useful. I passed on taking it to the T-Mobile store and instead ordered screen protectors from Amazon. No problems since I applied one.
Has anyone else encountered this, or is this a unique problem? I got through nearly a year without having this problem, so maybe something went wonky in the screen. Anyway, problem fixed
DJTiCTAK said:
I also do #3 all the time, and have had problems with the optical trackpad in the past (I've since disabled it).
What the problem appeared to be was that my fingers are oily or something, explaining why wiping the screen excessively was useful. I passed on taking it to the T-Mobile store and instead ordered screen protectors from Amazon. No problems since I applied one.
Has anyone else encountered this, or is this a unique problem? I got through nearly a year without having this problem, so maybe something went wonky in the screen. Anyway, problem fixed
Click to expand...
Click to collapse
Happens all the time to my sidekick. Screen protectors did work tho
Sent from my SGH-T839 using Tapatalk 2
I've had this tablet for 3 weeks and I've been lurking here smugly thinking I had a good working tablet. I installed psx4droid and started playing Final Fantasy vii. It works great for about 10 minutes, then the touch screen starts randomly clicking (tapping/swiping) itself with no input from me. I originally wrote this off as bugs in the emulator and/or rom, but it continues after I close the app, reboot, cold boot, even factory reset (all without giving the tablet a chance to cool down). Once the tablet cools off, it seems to work normally and most games work just fine again, but after re-installing psx4droid and trying again, it started all over again.
It randomly turned on Show Touches (I didn't even know this feature existed), but it allowed me to see what was going on. You can see it in this video: (sorry about the crappy quality)
http://youtu.be/BPlh3hH4EDE
The white dots are the Show Touches marks and you can see that it's as if I have several fingers on the touch screen at once even when I'm not touching it at all.
I'm assuming this is a hardware issue and I'm getting ready to RMA to Newegg, but I thought I'd post here to see if there's a possibility that is is just an issue with this emulator/rom combination overheating the device. If it's something that will just continue to happen on a new device, it doesn't make sense to return it. However, it seems that after a factory reset, it shouldn't have still been happening. Have any of you seen or heard of anything like this?
lol, yeah I figured this was not something known. Back it goes. I hope the next one is a better unit.
esoxx said:
lol, yeah I figured this was not something known. Back it goes. I hope the next one is a better unit.
Click to expand...
Click to collapse
I have also seen this but I haven't related it to heating up. I did a cold reboot and that seemed to end it at least for now. This "phantom touch" issue became a permanent "feature" on my old Palm Pre phone.
Dave
i had this problem on my first infinity. it was a VERY COOL thing to watch with all the debug mode switches turned on - like a damn video game!
it wasn't about "warming up though" for me - it was about having a barely indetectable screen crack - in my case, apparently, the glass under the top touch glass (if that's how it works).
no problems like that at all with my replacement unit - knock-wood.
doody.
MrDoody said:
i had this problem on my first infinity. it was a VERY COOL thing to watch with all the debug mode switches turned on - like a damn video game!
it wasn't about "warming up though" for me - it was about having a barely indetectable screen crack - in my case, apparently, the glass under the top touch glass (if that's how it works).
no problems like that at all with my replacement unit - knock-wood.
doody.
Click to expand...
Click to collapse
That's good to hear. Crossing my fingers that my replacement unit is good.
toch screen problems.... me too !!! this was happening to me with wind-up knight game..... I love the game ! -- got so bad had to do a factory reset -- since then, hardly at all, and when it does, I close the game and restart.....but fingers crossed it is not happening all that often now.
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
Click to expand...
Click to collapse
I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
Click to expand...
Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Click to expand...
Click to collapse
My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app