Massive Windows Phone Tango IE Bug? - Windows Phone 7 Q&A, Help & Troubleshooting

Hi guys,
i think my girl found a massive tango bug and for those people without changeable battery its VERY anoying, so beware to reproduce this with your device if you dont have a changeable battery!
The problem is, the complete UI hang up...you cant do anything after you follow these steps:
- open internet explorer
- go to settings and set it to desktopversion
- browse to www.bild.de (a very popular "news" site/paper in germany)
- scroll a bit over the site
now there are 2 possibilities
first one
- all pictures start to show
- scroll around
- when it hangs, just wait a bit and it will hang completly up
Video: http://www.vidup.de/v/780ef/
second one
- some picture do not show up
- go to "news" section and open one news (you have to wait, it does not react instantly)
- just let the news load a bit and go back through "back" button of your device to www.bild.de
- let it load and scroll a bit around and the ie will hung up...
If you are fast enough you can "rescue" your device by fast clicking the windows button, the ie crashes and your device is still on the run and you can rerun the ie...all is fine (if you dont browse to this site again, whats not the worst idea but maybe some other sites are affected, too)
Video: http://www.vidup.de/v/JQmwx/
Interestingly not the whole system crashes because its still booked in the mobile network, wifi (you can call the number and it will ring on your side, but the hanging system shows or do nothing on incoming call, you can ping the device and so on) and the "display timeouts" work probably...
First i thought the lumia 800 of my girl is just defective but i can reproduce this on my omnia 7, both are on tango (7.10.8773.98) and both had never this problem under any mango release. I found no way instead of using "mobile" site to prevent this problem.
Anyone aware of this bug or can confirm this?
Greetings
Update:
Lumias with build in battery (lumia 800/900) can be resettet by pressing volume, power und camera buttons for ~10 secs, thanks surur for this hint
-> http://wmpoweruser.com/browsing-bild-de-will-lock-up-your-phone-dead/
samsung and htc devices just need 10 sek press on the power button
wpcentral reproduced the crash with the focus 2
-> http://www.wpcentral.com/windows-phone-tango-can-have-catastrophic-web-browser-crash

I can reproduce the first error. I suggest you report this to MS.
the only option left is to reboot the phone. after reboot IE is back to mobile version by default in settings.
it did not happen the second time I tried this (desktop version), so it seems that it's not always reproducible - but most times it crashes.
btw. this will not happen if you do not browse the entire page. e.g. if you only open the first visible part of the page and browse then it will not crash. only if you open including the footer of the frontpage the system will crash. I had to scroll down a couple pages (it will refresh) until I reached the footer. This may be random though.
your second issue (tapping on image for news) for me just crashes IE and it jumps back to tiles. No reboot necessary. When I reenter IE it forgot all the settings again even recent sites.
cool find. maybe this can be used for an exploit
ps: and how I miss the tabloid crap from Bild. Reading the titles and pics I am cracking up...

it does not hang when i browse around the site...just on the start page it hangs up.
hm deactivating locations doesnt help :/
what helps -> restore mango but this is not a real option for the lumia cause of internet sharing
hm dont know why i can reproduce this problem on 2 devices and nobody else can do the same
edith
k i am not alone \o/

0711 said:
it does not hang when i browse around the site...just on the start page it hangs up.
hm deactivating locations doesnt help :/
what helps -> restore mango but this is not a real option for the lumia cause of internet sharing
hm know why i can reproduce this problem on 2 devices and nobody else can do the same
Click to expand...
Click to collapse
looks like you got my initial post, which I modified. I can now reproduce your problem. I would not want to go back to Mango just because of Bild.de. but maybe there are other sites that have this problem. Certainly MS should hear about this.

nothing wrong on my Radar running Tango 8779
edit: well, it hangs on my second try LOL. FYI, u can reset your non-removable battery device by holding down the power button for 10 secs

derausgewanderte said:
looks like you got my initial post, which I modified. I can now reproduce your problem. I would not want to go back to Mango just because of Bild.de. but maybe there are other sites that have this problem. Certainly MS should hear about this.
Click to expand...
Click to collapse
for me go back for bild.de is no option (i even dont read it ) and for my girl theres an bild.de app in the market but thats the point, maybe there are other sites which produce the same problem or it is exploitable...
posted same problem on answers @ microsoft but the mvp who responded cant reproduce this with lumia 900...

0711 said:
for me go back for bild.de is no option (i even dont read it ) and for my girl theres an bild.de app in the market but thats the point, maybe there are other sites which produce the same problem or it is exploitable...
posted same problem on answers but with no response (ok its not realy long time ago i posted) or should i report it to another place at microsoft?
Click to expand...
Click to collapse
I just went ahead and reported your post to WPCentral to look into this. Also posted it on their Forum under OS. If there are enough people that can reproduce this and it's posted on a major news site it will get MS' attention for sure. I suggest you post it at the WPCentral forum as well.
tell the mvp at MS that it takes some time to reproduce it. I could not at first just like barclays. regular browsing habits may not even trigger this. I believe the entire site has to be shown and one has to zoom in and out and scroll around enough. Eventually it will crash.

barclays said:
edit: well, it hangs on my second try LOL. FYI, u can reset your non-removable battery device by holding down the power button for 10 secs
Click to expand...
Click to collapse
ok too bad 7.10.8779 didnt fix this
10 sec power button holding dont work on lumia but remove sim, connect to power, wait a bit, insert sim and short after this it starts again.

These kinda things happen when we become impatient and refuse to wait for our carriers and OEMS to push out the updates.

prohibido_por_la_ley said:
These kinda things happen when we become impatient and refuse to wait for our carriers and OEMS to push out the updates.
Click to expand...
Click to collapse
I thought the lumia he wrote about got the update officially. I do not believe it will make a difference whether it is pushed through carrier or self, unless you miss language packs. However, then you should see a number of other issues as well.
0711, can you clarify whether you pushed the updates yourself or whether the updates were pushed by carrier? In my case I used the cab uploader to update.

prohibido_por_la_ley said:
These kinda things happen when we become impatient and refuse to wait for our carriers and OEMS to push out the updates.
Click to expand...
Click to collapse
Both devices got the update through zune officialy (without cabletrick)
ok for the omnia, there was some impatient, i flashed an official samsung rtm (7004) rom and zune updated it to tango.
On the lumia there was no impatient cause the update showed up instantly (unbranded lumia)

Whatever the case, it's not a real big concern because it would be reported with other sites rather than a German one.

prohibido_por_la_ley said:
Whatever the case, it's not a real big concern because it would be reported with other sites rather than a German one.
Click to expand...
Click to collapse
to be seen. point is that it happens on one, it may happen on others too. still important to report this, rather than ignoring it.

Try clearing the cache, sometimes not doing so can cause issues.

prohibido_por_la_ley said:
Try clearing the cache, sometimes not doing so can cause issues.
Click to expand...
Click to collapse
done already, thanks. the funny thing is that after the crash all the settings including cache and recent were cleared already.

prohibido_por_la_ley said:
Whatever the case, it's not a real big concern because it would be reported with other sites rather than a German one.
Click to expand...
Click to collapse
all has a beginning and i dont think the desktop page is very popular on mobile devices cause its just huge and loads forever...
prohibido_por_la_ley said:
Try clearing the cache, sometimes not doing so can cause issues.
Click to expand...
Click to collapse
did device reset (load factory settings), i think this should do that but anyway, tried on both, nothing changed. Still crashes

The bug isn't reproducible on my HTC Titan with 8779. Works all fine.

I couldn't reproduce it on my htc 7 pro running tango as well. That site is really heavy but it doesn't hang at all. It just takes a lot to load.
Sent from my HTC 7 Pro using Board Express

Nor my L800 nor my Omnia7 can reproduce the bug. The images on the homepage take a while to load (even after the progressbar shows finished), but I can scroll and move around and zoom and click whatever I want and it won't eff up.

NO bug here
My Lumia 800 did not crash, no matter how many times i tried to open and fully load the page or others between 2 times of bild.de opening.
Also fully load take 1/10 time than for tha focus in the wpcentral video.
ps: i pushed the 8773 update myself to the phone.

Related

Data problems related to S2U2??

This may be nonsense but I'm beginning to get a suspicion about S2U2 potentially being the cause of data connectivity issues for me.
I'm hoping I'm wrong because it's such a great program and I've used it on my last couple of phones.
Basically when I had my Touch HD, I had to reboot it pretty much daily if I wanted my data connection to work, otherwise I would get connectivity problems, but they would always be solved by a reboot.
I never figured out why this was, even though it was mega annoying. In the end I installed a cab to do a scheduled reset each night and it helped quite a bit.
Since I got my HD2 it has behaved perfectly as far as data is concerned and has not had a single connection fail with use every day for emails & browsing, UNTIL I installed S2U2 yesterday late afternoon, then last night it failed to connect. Yes you've guessed it, a reboot solved it.
I know that's hardly conclusive and I'm hoping it's not the case as I love using this program as an unlock screen, but I was wondering if anyone else has had any problems like this?
I was wondering if it was somehow also linked to my carrier too. The reason for this is that my friend also had a Touch HD and used S2U2 and never had this problem but he uses a different phone company. He now also has the HD2, and has installed S2U2 again and is fine, but mine is acting up, so it seems weird that it happens to both my phones but neither of his....
I know I could remove it to see if the problem goes away but programs sometimes leave bits behind when you uninstall.
Cheers
Jim
I get problems either daily or bi-daily where I have to reboot my HD2 to get my data connection to work again, (its connected but doesn't work). Every time its solved by a reboot.
I dont have S2U2 installed. If you find the reason behind the issue let me know as I am about to start doing a search into it.
Hmmm, maybe it's just coincidence then. But why would it have worked perfectly up to that point though, that's the thing that makes me wonder.
Mine also appears to be fine in terms of still displaying the GPRS signal/sign, but trying to retrieve emails or open the browser etc gives an error. It's maddening, whatever causes it!
Same thing again this morning when I told the phone to get my emails - connection failed. Worked fine after a reboot.
I'll see what happens tomorrow. If it does it again then I'm going to uninstall S2U2 and see what happens from then onwards. If it doesn't fix it then I guess it'll be a hard reset on the cards....
Back to original HD2 screen lock from 2SUS
Dear all,
Can tell how to change back to original lock after installed disable the screen lock? I don't like 2SUS needed so long to slide...
Just uninstall it, then press your windows button and hit the lock softkey.
I've removed it myself tonight even though I'm a long term S2U2 fan.
Since installing it a few days ago I've had even worse problems with ghost unlocks than before.
Previously the only issue was accidentally cutting calls off, but with S2U2 in use (standard lock disabled) I had a text from a friend on Friday asking if I was drunk. Somehow, whilst locked in my pocket it unlocked and sent a gibberish sms!
Then today, it also somehow unlocked in my pocket and dialled my mum!
I'm just glad I wasn't playing Call of Duty when it happened or she would have just heard "Sh1t!!! You cheating f***!!! WTF??? You..... FFS!!!!" etc
But seriously - I love S2U2 from previous winmo phones but it's made my HD2 worse so I've uninstalled it tonight sadly.
Isn't there a working fix for these bastard hard buttons yet? I LOVE this phone but the bloody hard keys are ruining it.
Hi Cret,
Thank you so much for your response. I did remove 2SUS and selected the Screen Lock from pressing the Power buttom but it doesn't auto lock each time...
Can you tell what to do such change Registry or I need to restore the original setting?
Thank you, dude.
jakoo said:
Hi Cret,
Thank you so much for your response. I did remove 2SUS and selected the Screen Lock from pressing the Power buttom but it doesn't auto lock each time...
Can you tell what to do such change Registry or I need to restore the original setting?
Thank you, dude.
Click to expand...
Click to collapse
here we go use this cab or go to:
http://forum.xda-developers.com/showthread.php?t=583638 hack nbr 27
gdayhtc said:
here we go use this cab or go to:
http://forum.xda-developers.com/showthread.php?t=583638 hack nbr 27
Click to expand...
Click to collapse
he wanted it back... not disable...
Go to HKCU\ControlPanel\Keybd and change DeviceLockWhenSuspend to 1
This should re-enable the lock...
Thank you very much!
I will try to see it works on my HD2.
Mine was the same ie the lock would not return.
I already had BSB tweaks installed which had a toggle for the lock though, so I just activated that.
Cret said:
Same thing again this morning when I told the phone to get my emails - connection failed. Worked fine after a reboot.
I'll see what happens tomorrow. If it does it again then I'm going to uninstall S2U2 and see what happens from then onwards. If it doesn't fix it then I guess it'll be a hard reset on the cards....
Click to expand...
Click to collapse
Hi, did uninstalling S2U2 help on the connection failures?
Well, I only removed it last night but so far yes. I have not had to reboot the phone this morning and the data is working flawlessly.
Also - and this is a biggie! The battery life on the phone is MILES better without S2U2.
Normally the phone would be down to about 70% by lunchtime without even doing anything and it's still on 96% now - that's a massive improvement!
However, one thing has occurred to me as a possible cause of these issues - I've realised I was using a very old version of the program - v 1.5.
I think I'll try the latest one - 2.22 and have a look through the changelogs to see if there's anything mentioned in there along these lines.
Well, I only removed it last night but so far yes. I have not had to reboot the phone this morning and the data is working flawlessly.
Also - and this is a biggie! The battery life on the phone is MILES better without S2U2.
Normally the phone would be down to about 70% by lunchtime without even doing anything and it's still on 96% now - that's a massive improvement!
However, one thing has occurred to me as a possible cause of these issues - I've realised I was using a very old version of the program - v 1.5d.
I think I'll try the latest one - 2.22 and have a look through the changelogs to see if there's anything mentioned in there along these lines.
Here's two fixes right away in the next version relating to battery use:
- fixed the v1.50 issue of occasionally high CPU usage during idle.
- save more power than the old version when the device is sleeping.
v1.6
- removed option "Power Save" as the power leak problem is found & fixed.
I can't really be arsed reading through the rest of it but it's obvious there have been power issues addressed by subsequent versions so I'll try the latest and see how it goes.

Market Error

Hello XDA
Anyways i have been browsing for the past week about market errors both on this site and searching through google on multiple forums. I have seen plenty of posts as far as market errors when purchasing apps and have tried all options from clearing cache, to reinstalling market apk. I can purchase from a browser and it will download to my tablet but it would be so much better to do it from the market app itself.
I am rooted and the only real tweak that I have done was the lcd density mod to 120. I have changed it back to default and still can not purchase paid apps. I believe I know what the problem is but have no idea how to attack it.
When initially clicking to purchase an app on market (the price) a pop up will happen. There are 2 layers of it. The top layer is the "an error occurred, please try again" window. Below it is the "accept and buy" window which has the permissions. I have no way of choosing the accept and buy option because it is being covered by the top layer. Somewhere in there its probably sending a request to the server with either an option to either decline or it just gets lost in translation. If there was someway to access that bottom layer to hit accept and buy I probably could have my error fix.
The only thing I havent done is restore to factory. Don't really want to go through that as I can still purchase stuff online to push to my device. Its just an inconvenience and this was my "reattempt" to give android a try again. Long time (and still) IOS user but never had this issue. I love the portability of this tab and being able to customize but between this and of course the long wait for ICS, garyd waiting for correct wifi source, etc., it makes it really hard to appreciate the android system.
I actually picked up one of these the other day from BB. (Almost went for the Archos G9 80 4GB from Staples sale, but then remembered... Archos... ugh.. and then noted that even the newer models rotate screen glacially(draws background/bars fast but icons/widgets take forever(literally) to redraw)...)
Anyways to the topic: Did you check your time? I know it's simple, but if it's off it'll make downloads(and other things) fail.
This happened to me OOB and it took me a minute or two to realize what happened(TZ got changed to GMT on me somehow...).
galaxytabplus said:
Hello XDA
Anyways i have been browsing for the past week about market errors both on this site and searching through google on multiple forums. I have seen plenty of posts as far as market errors when purchasing apps and have tried all options from clearing cache, to reinstalling market apk. I can purchase from a browser and it will download to my tablet but it would be so much better to do it from the market app itself.
I am rooted and the only real tweak that I have done was the lcd density mod to 120. I have changed it back to default and still can not purchase paid apps. I believe I know what the problem is but have no idea how to attack it.
When initially clicking to purchase an app on market (the price) a pop up will happen. There are 2 layers of it. The top layer is the "an error occurred, please try again" window. Below it is the "accept and buy" window which has the permissions. I have no way of choosing the accept and buy option because it is being covered by the top layer. Somewhere in there its probably sending a request to the server with either an option to either decline or it just gets lost in translation. If there was someway to access that bottom layer to hit accept and buy I probably could have my error fix.
The only thing I havent done is restore to factory. Don't really want to go through that as I can still purchase stuff online to push to my device. Its just an inconvenience and this was my "reattempt" to give android a try again. Long time (and still) IOS user but never had this issue. I love the portability of this tab and being able to customize but between this and of course the long wait for ICS, garyd waiting for correct wifi source, etc., it makes it really hard to appreciate the android system.
Click to expand...
Click to collapse
The version 3+ market releases have had stricter control on people changing DPI.
If you've already changed your DPI back to 160 and still can't purchase apps, I suggest wiping market data, uninstalling updates and going through the market setup again.
If that still doesn't work, take a nandroid of your device, wipe and try again. If it works afterwards, then something else you've changed is ****ing with your market setup.
acolwill said:
The version 3+ market releases have had stricter control on people changing DPI.
If you've already changed your DPI back to 160 and still can't purchase apps, I suggest wiping market data, uninstalling updates and going through the market setup again.
If that still doesn't work, take a nandroid of your device, wipe and try again. If it works afterwards, then something else you've changed is ****ing with your market setup.
Click to expand...
Click to collapse
Thanks for the suggestion. Ive tried it (except for the wipe. Didnt really want to go that route but I guess I dont really have a choice.
cutterjohn said:
I actually picked up one of these the other day from BB. (Almost went for the Archos G9 80 4GB from Staples sale, but then remembered... Archos... ugh.. and then noted that even the newer models rotate screen glacially(draws background/bars fast but icons/widgets take forever(literally) to redraw)...)
Anyways to the topic: Did you check your time? I know it's simple, but if it's off it'll make downloads(and other things) fail.
This happened to me OOB and it took me a minute or two to realize what happened(TZ got changed to GMT on me somehow...).
Click to expand...
Click to collapse
The time didnt impact my device but it is a suggestion I haven't tried so thank you.
Overall guess I am going to have to wipe. I know its such a petty thing but maybe its a blessing in disguise to not buy apps haha
etervotion said:
The time didnt impact my device but it is a suggestion I haven't tried so thank you.
Overall guess I am going to have to wipe. I know its such a petty thing but maybe its a blessing in disguise to not buy apps haha
Click to expand...
Click to collapse
np. The ONLY reason that I know about that one is that I've had several tablets(Viewsonic gTablet, Pandigital Novel, Augen Gentouch 78, Nook Color, etc.) that didn't officially come with google apps(gapps henceforth) and that was one of the pitfalls that people normally ran into. There are also a couple of other workarounds that sometimes had to be done but were more along the lines of getting a functional market and shouldn't apply to devices that come with the complete gapps suite, or at least I haven't had any failures on phones or other "officially" supported(licensed?) devices.
Recovery mode doesnt seem to be an option for me right now. Weird. It wasn't working fine last week when i tried. Volume + UP and power button does absolutely nothing. Volume + Down and power button brings me to a message that says " A Custom OS can cause critical problems..." How do i get into recovery? I also tried using the "quick boot" program to boot directly into recovery mode and nothing happened. You will see the Galaxy Tab Plus screen, reboots, and then shows the galaxy tab plus screen again and then boots as normal.
Thanks everyone for all your advice. I found a firmware file so I just used mobile odin and let it do it for me. Dont Know why it ended up doing it that way but oh well. Its over with.

Defective?Gnote acting weird, auto doing things then hangs up.Help!

Its been my second month with my gnote pro 12.2 and im starting to have problems. First there will be some random press on my screen, ramdom apps will just pop up even tho im not touching its icon. Letter "N" on screen keyboard sometimes doesn't work, when im typing very fast it'll skip the letter "N". When im sliding it side to side it'll bring up the whole slide page even tho im just using one finger. The slide effect won't go through, i have to slide the whole page from left to right or vice versa. The worst thing that i experience is its like its acting that something is tapping on the screen very fast you will see the icon up and down really fast and you really cant do anything to stop it but to wait until it hangs up. cant shut it down, back and task button doesn't work. Home button works but can't shut it down, itll just reboot it self.. It's driving me nuts coz basically i left my laptop at home so i have to work from my note and right now im working on a site.
My device is on full stock, i haven't done any tweaks on it. And im using the wifi version SM-P900. I recorded a video of my gnote pro 12.2 using my g3 and pardon me for the quality since i have to convert it coz the file is so huge. It is a long boring 8 mins video showing my device is acting weird.
TURN OFF THE VOLUME (i can't find android video converter that removes the sound).
0:44 - you can see that it change the highlited email even tho im not pressing anything.
1:02 - its brings up the whole page screen. Im just using 1 finger to slide.
1:20 - menu button doesnt work. It hangs a bit and pops up a balloon.
1:35 - this is where it started doing crazy stuff.
http://youtu.be/7S83-sHYd-c
Auto brightness on the camera of your phone made it hard to tell since the rest of the scene was too dark so answer these few questions: Do you have a case on it? Does that case turn on/off the screen when opened? If you do have a case have you tried reproducing the results with the tablet removed from it?
Sent from my SM-P900 using Tapatalk
Seems like it was protesting to having todisplay the image of the Apple building...
In all seriousness though, could you turn on 'Show Touches' under Developers options? (Tap build number 7 times under About Device if you can't find Dev options.) It may have phantom touches.
And try the above suggested solution of detaching the case if you're using one.
muzzy996 said:
Auto brightness on the camera of your phone made it hard to tell since the rest of the scene was too dark so answer these few questions: Do you have a case on it? Does that case turn on/off the screen when opened? If you do have a case have you tried reproducing the results with the tablet removed from it?
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Thank you very much for the respo se. No i don't have the case for my note im using slid on pouch for 12" notebook to keep it safe i stead. I never accide taly drop it either. Im also having random error message like "can't arrange alphabetically" sometimes "internal server error". I also got very few apps installed si ce im usi g this device as my laptop, i needed every storage space of this device, what im using most is hancom apps and autocad also chrome, default email apps a d sometimes skype.
Im not gonna edit this message so you can actually see how letter "n" misses.
Im using the default screen keyboard of the device. Tho the problem is not present if im using bluetooth keyboard. Im planni g to do a factory reset but the problem is i can't do that till i got home.
I just hope that this is more on software issue than hardware issue. Also, it happen often but randomly so i can't figure out what apps causing it.
ShadowLea said:
Seems like it was protesting to having todisplay the image of the Apple building...
In all seriousness though, could you turn on 'Show Touches' under Developers options? (Tap b uild number 7 times under About Device if you can't find Dev options.) It may have phantom touches.
And try the above suggested solution of detaching the case if you're using one.
Click to expand...
Click to collapse
Yup, sure ill turn it on and observe, thanks for the idea.
That rules out the case issue. These tablets are sensitive to magnetic fields and will act up in the presence of magnets, that's why i mentioned it earlier. I was careful in how I asked because some will be in denial about whether or not their case has any magnets hidden within the case.
If your tablet is indeed showing phantom touches the next logical step would be to factory reset and observe the tablet for a while afterwards. You'd have to reinstall all of your software though so make sure to back up all of your files first. If you do go this route I'd suggest refraining from logging into your google account when you set up the device from a reset OR if you do log in, don't opt into auto backup/restore of the device. This will keep the device from installing previously purchased software making it easier to monitor it BONE STOCK to rule out the chance of your issues being software related. If you can do this and the tablet has issues bone stock then it could be a hardware issue with the digitizer . .
muzzy996 said:
That rules out the case issue. These tablets are sensitive to magnetic fields and will act up in the presence of magnets, that's why i mentioned it earlier. I was careful in how I asked because some will be in denial about whether or not their case has any magnets hidden within the case.
If your tablet is indeed showing phantom touches the next logical step would be to factory reset and observe the tablet for a while afterwards. You'd have to reinstall all of your software though so make sure to back up all of your files first. If you do go this route I'd suggest refraining from logging into your google account when you set up the device from a reset OR if you do log in, don't opt into auto backup/restore of the device. This will keep the device from installing previously purchased software making it easier to monitor it BONE STOCK to rule out the chance of your issues being software related. If you can do this and the tablet has issues bone stock then it could be a hardware issue with the digitizer . .
Click to expand...
Click to collapse
The only problem right now is i can't do that till next week. Or ill start to upload my files with dropbox and ill just borrow a laptop. My main suspect actually is google chrome, this month i think i receive 4 updates with chrome and since then i started having this issues. I really hope that this is just software issue, sammy cust service here in ph is absolutely ridiculous.
Thank you for giving me ideas
SpEaKeRb0xXx said:
The only problem right now is i can't do that till next week. Or ill start to upload my files with dropbox and ill just borrow a laptop. My main suspect actually is google chrome, this month i think i receive 4 updates with chrome and since then i started having this issues. I really hope that this is just software issue, sammy cust service here in ph is absolutely ridiculous.
Thank you for giving me ideas
Click to expand...
Click to collapse
If you suspect it's chrome, go to settings > application manager > all > chrome > erase data and cache, and then uninstall or disable it. (depending on the available options).
As for the keyboard, can you give swiftkey a try, see if that has the same issues?
Sent from my SM-N9005 using Tapatalk 2
ShadowLea said:
If you suspect it's chrome, go to settings > application manager > all > chrome > erase data and cache, and then uninstall or disable it. (depending on the available options).
As for the keyboard, can you give swiftkey a try, see if that has the same issues?
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
Yes i think that's the culprit. Im in the middle of backing up my files now coz i decided to go for a factory reset. Ill observe how my device will behave on full stock without users apps installed.
As for the keyboard, yes ill install swiftkey.. somehow it makes me ask myself, why the hell am i still using the default keyboard?
Anyway, thank you for all the inputs, ill give it all a shot.
After going back on full stock, no apps being installed, and testing for 2 days, sad to say but the problem still exist. Il give it another try and will flash stock rom, this will be my last resort and if things still not fixed, maybe its time for this beast to have its repair and vacation.

Programs sometimes crash without explanation

Hello. I have a problem with my new Mate 7.
It seems it doesn't matter what program is running, but sometimes they just crash without any warning or explanation.
For example, if I recieve a snap from someone and I open snapchat, it feels like a 50/50 chance if the program turns it self off and I come back to the start screen and every icon and stuff has to load all over again.
This happens way too often. It doesn't matter if it's a game or just the web browser. It's all the same.
Sometimes I have to open them and let them crash several time before I can use them. When they first work, they work properly and feels fast and smooth.
Anybody have similiar problems or knows a fix?
no ? no one?
nuradix said:
Hello. I have a problem with my new Mate 7.
It seems it doesn't matter what program is running, but sometimes they just crash without any warning or explanation.
For example, if I recieve a snap from someone and I open snapchat, it feels like a 50/50 chance if the program turns it self off and I come back to the start screen and every icon and stuff has to load all over again.
This happens way too often. It doesn't matter if it's a game or just the web browser. It's all the same.
Sometimes I have to open them and let them crash several time before I can use them. When they first work, they work properly and feels fast and smooth.
Anybody have similiar problems or knows a fix?
Click to expand...
Click to collapse
So no one has an explanation?
wow what an amazing site this is! I have been waiting almost a month now.
well no one can see the logs or crash reports, wheter you rooted/use xposed/use a not supported sd card or nothing at all. Only thing most peaople coud tell you is to reset your phone but that's probably not the solution you're looking for. There are almost none experienced developers for the mate 7 here on xda but not even they could help you as there are so many factors which could cause the app to crash, it's just an Android thing :|
Tazmaniiac said:
well no one can see the logs or crash reports, wheter you rooted/use xposed/use a not supported sd card or nothing at all. Only thing most peaople coud tell you is to reset your phone but that's probably not the solution you're looking for. There are almost none experienced developers for the mate 7 here on xda but not even they could help you as there are so many factors which could cause the app to crash, it's just an Android thing :|
Click to expand...
Click to collapse
I haven't done anything to the phone. It worked perfect the first 2 days I got it but then everything crashes.
I don't have an SD card yet.
I switched to Nova Luancher and it worked fine for a couple of days before everything crashes at random again.
There is no crash report when it happens but everything has to reload after it crashes. It doesn't matter what kind of app it is. Everything is just screwed up.
well I'm really sorry for you then..
just get a sd card and back up everything, then reset the phone. as long as there aren't that many apps n stuff to recover I would do it asap, I managed to softbrick my previous devices quite a few times and believe me, reinstalling all your apps after months of usage without an backup sucks even more..

How can I stop my Note Pro (SM-P900) from freezing and random rebooting?

I purchased a refurbished (wifi only) model. The problem occurred from day .
The system will freeze after about 5 minutes and sometimes simply reboots, even when it's not being used.
I have done a factory reset and booted to safe mode but problem persists.
I think it is a hardware issue, but what should I look for or tell a repair tech?
I have the exact same problem. Anyone have any further information?
Sent from my HUAWEI P8max using Tapatalk
Same problem here. Would be nice to get a solution.
Daevionne said:
Same problem here. Would be nice to get a solution.
Click to expand...
Click to collapse
Read the threat " Flickering Screen" but only a last few pages as previous pages have no helpful information with many guessing solutions.
@Beut, could you please give a link to the thread "Flickering Screen"?
In various other threads people are refered to that thread, but neither by googling nor by searching the forum I could find it.
Thanks in advance!
Brompf
Brompf said:
@Beut, could you please give a link to the thread "Flickering Screen"?
In various other threads people are refered to that thread, but neither by googling nor by searching the forum I could find it.
Click to expand...
Click to collapse
You should start from here, other pages just have some guessing solutions
http://forum.xda-developers.com/showpost.php?p=63133996&postcount=131
jmvallee said:
I purchased a refurbished (wifi only) model. The problem occurred from day .
The system will freeze after about 5 minutes and sometimes simply reboots, even when it's not being used.
I have done a factory reset and booted to safe mode but problem persists.
I think it is a hardware issue, but what should I look for or tell a repair tech?
Click to expand...
Click to collapse
Boy, this thread got sidetracked quickly. Mostly because you asked a REALLY IMPORTANT question. Once it got sidetracked, no one came back to address your original concern.
So here is what I know.
1. If your system becomes unresponsive - meaning any icon you tap on nothing happens, even when pressing the big button in the bottom center - tap the power button. It shuts the sceen off. Then hit the oval button, unlock the screen. It should work.
2. The random reboots probably means something has been changed or knox has been tripped. Possibly the device may have been rooted/unrooted once. It probably is a google thing. I personally HATE google+. Try to clear the davlik cache. It is located in /data/dalvik-cache - in the root area, if using Total Commander. You have to have root. Delete everything in this directory then do an immediate restart. On restart, android will rebuild each caching file for each current app, it may take a minute or two, but there will be a progress message all along.
Try those things
Do any of you guys have the Verizon or the SIM card LTE version?
If that is a YES, believe that I can help you.
(Regarding OP's WiFi model, I think that one needs to be replaced or returned)
Go here for the solution:
http://forum.xda-developers.com/gal...how-to-fix-constant-crashing-verizon-t3367716

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