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Massive Windows Phone Tango IE Bug?

Hi guys,
i think my girl found a massive tango bug and for those people without changeable battery its VERY anoying, so beware to reproduce this with your device if you dont have a changeable battery!
The problem is, the complete UI hang up...you cant do anything after you follow these steps:
- open internet explorer
- go to settings and set it to desktopversion
- browse to www.bild.de (a very popular "news" site/paper in germany)
- scroll a bit over the site
now there are 2 possibilities
first one
- all pictures start to show
- scroll around
- when it hangs, just wait a bit and it will hang completly up
Video: http://www.vidup.de/v/780ef/
second one
- some picture do not show up
- go to "news" section and open one news (you have to wait, it does not react instantly)
- just let the news load a bit and go back through "back" button of your device to www.bild.de
- let it load and scroll a bit around and the ie will hung up...
If you are fast enough you can "rescue" your device by fast clicking the windows button, the ie crashes and your device is still on the run and you can rerun the ie...all is fine (if you dont browse to this site again, whats not the worst idea but maybe some other sites are affected, too)
Video: http://www.vidup.de/v/JQmwx/
Interestingly not the whole system crashes because its still booked in the mobile network, wifi (you can call the number and it will ring on your side, but the hanging system shows or do nothing on incoming call, you can ping the device and so on) and the "display timeouts" work probably...
First i thought the lumia 800 of my girl is just defective but i can reproduce this on my omnia 7, both are on tango (7.10.8773.98) and both had never this problem under any mango release. I found no way instead of using "mobile" site to prevent this problem.
Anyone aware of this bug or can confirm this?
Greetings
Update:
Lumias with build in battery (lumia 800/900) can be resettet by pressing volume, power und camera buttons for ~10 secs, thanks surur for this hint
-> http://wmpoweruser.com/browsing-bild-de-will-lock-up-your-phone-dead/
samsung and htc devices just need 10 sek press on the power button
wpcentral reproduced the crash with the focus 2
-> http://www.wpcentral.com/windows-phone-tango-can-have-catastrophic-web-browser-crash

I can reproduce the first error. I suggest you report this to MS.
the only option left is to reboot the phone. after reboot IE is back to mobile version by default in settings.
it did not happen the second time I tried this (desktop version), so it seems that it's not always reproducible - but most times it crashes.
btw. this will not happen if you do not browse the entire page. e.g. if you only open the first visible part of the page and browse then it will not crash. only if you open including the footer of the frontpage the system will crash. I had to scroll down a couple pages (it will refresh) until I reached the footer. This may be random though.
your second issue (tapping on image for news) for me just crashes IE and it jumps back to tiles. No reboot necessary. When I reenter IE it forgot all the settings again even recent sites.
cool find. maybe this can be used for an exploit
ps: and how I miss the tabloid crap from Bild. Reading the titles and pics I am cracking up...

it does not hang when i browse around the site...just on the start page it hangs up.
hm deactivating locations doesnt help :/
what helps -> restore mango but this is not a real option for the lumia cause of internet sharing
hm dont know why i can reproduce this problem on 2 devices and nobody else can do the same
edith
k i am not alone \o/

0711 said:
it does not hang when i browse around the site...just on the start page it hangs up.
hm deactivating locations doesnt help :/
what helps -> restore mango but this is not a real option for the lumia cause of internet sharing
hm know why i can reproduce this problem on 2 devices and nobody else can do the same
Click to expand...
Click to collapse
looks like you got my initial post, which I modified. I can now reproduce your problem. I would not want to go back to Mango just because of Bild.de. but maybe there are other sites that have this problem. Certainly MS should hear about this.

nothing wrong on my Radar running Tango 8779
edit: well, it hangs on my second try LOL. FYI, u can reset your non-removable battery device by holding down the power button for 10 secs

derausgewanderte said:
looks like you got my initial post, which I modified. I can now reproduce your problem. I would not want to go back to Mango just because of Bild.de. but maybe there are other sites that have this problem. Certainly MS should hear about this.
Click to expand...
Click to collapse
for me go back for bild.de is no option (i even dont read it ) and for my girl theres an bild.de app in the market but thats the point, maybe there are other sites which produce the same problem or it is exploitable...
posted same problem on answers @ microsoft but the mvp who responded cant reproduce this with lumia 900...

0711 said:
for me go back for bild.de is no option (i even dont read it ) and for my girl theres an bild.de app in the market but thats the point, maybe there are other sites which produce the same problem or it is exploitable...
posted same problem on answers but with no response (ok its not realy long time ago i posted) or should i report it to another place at microsoft?
Click to expand...
Click to collapse
I just went ahead and reported your post to WPCentral to look into this. Also posted it on their Forum under OS. If there are enough people that can reproduce this and it's posted on a major news site it will get MS' attention for sure. I suggest you post it at the WPCentral forum as well.
tell the mvp at MS that it takes some time to reproduce it. I could not at first just like barclays. regular browsing habits may not even trigger this. I believe the entire site has to be shown and one has to zoom in and out and scroll around enough. Eventually it will crash.

barclays said:
edit: well, it hangs on my second try LOL. FYI, u can reset your non-removable battery device by holding down the power button for 10 secs
Click to expand...
Click to collapse
ok too bad 7.10.8779 didnt fix this
10 sec power button holding dont work on lumia but remove sim, connect to power, wait a bit, insert sim and short after this it starts again.

These kinda things happen when we become impatient and refuse to wait for our carriers and OEMS to push out the updates.

prohibido_por_la_ley said:
These kinda things happen when we become impatient and refuse to wait for our carriers and OEMS to push out the updates.
Click to expand...
Click to collapse
I thought the lumia he wrote about got the update officially. I do not believe it will make a difference whether it is pushed through carrier or self, unless you miss language packs. However, then you should see a number of other issues as well.
0711, can you clarify whether you pushed the updates yourself or whether the updates were pushed by carrier? In my case I used the cab uploader to update.

prohibido_por_la_ley said:
These kinda things happen when we become impatient and refuse to wait for our carriers and OEMS to push out the updates.
Click to expand...
Click to collapse
Both devices got the update through zune officialy (without cabletrick)
ok for the omnia, there was some impatient, i flashed an official samsung rtm (7004) rom and zune updated it to tango.
On the lumia there was no impatient cause the update showed up instantly (unbranded lumia)

Whatever the case, it's not a real big concern because it would be reported with other sites rather than a German one.

prohibido_por_la_ley said:
Whatever the case, it's not a real big concern because it would be reported with other sites rather than a German one.
Click to expand...
Click to collapse
to be seen. point is that it happens on one, it may happen on others too. still important to report this, rather than ignoring it.

Try clearing the cache, sometimes not doing so can cause issues.

prohibido_por_la_ley said:
Try clearing the cache, sometimes not doing so can cause issues.
Click to expand...
Click to collapse
done already, thanks. the funny thing is that after the crash all the settings including cache and recent were cleared already.

prohibido_por_la_ley said:
Whatever the case, it's not a real big concern because it would be reported with other sites rather than a German one.
Click to expand...
Click to collapse
all has a beginning and i dont think the desktop page is very popular on mobile devices cause its just huge and loads forever...
prohibido_por_la_ley said:
Try clearing the cache, sometimes not doing so can cause issues.
Click to expand...
Click to collapse
did device reset (load factory settings), i think this should do that but anyway, tried on both, nothing changed. Still crashes

The bug isn't reproducible on my HTC Titan with 8779. Works all fine.

I couldn't reproduce it on my htc 7 pro running tango as well. That site is really heavy but it doesn't hang at all. It just takes a lot to load.
Sent from my HTC 7 Pro using Board Express

Nor my L800 nor my Omnia7 can reproduce the bug. The images on the homepage take a while to load (even after the progressbar shows finished), but I can scroll and move around and zoom and click whatever I want and it won't eff up.

NO bug here
My Lumia 800 did not crash, no matter how many times i tried to open and fully load the page or others between 2 times of bild.de opening.
Also fully load take 1/10 time than for tha focus in the wpcentral video.
ps: i pushed the 8773 update myself to the phone.

[Q] Home screens duplicate or disappear when everyday reboot

Hi, i searched all over the internet.But i couldn't find anything related to this issue.Everytime i reboot my device in the morning,if i have 2 home screens , definitely one would be duplicated or one would be erased.I should say that duplicated screen or disappeared screen doesn't come back to its original position until i rearrange those screens.I'm on stock 4.4 Kitkat.I haven't root or did anything to the device.I don't know what causes this bug.Anybody have this same issue?I would appreciate any help.Thank you.

So no one encountered that kind of bug?

update to the latest 4.4.1 came out a couple days ago and see if that fixes the problem.
Are you running a beta of any launchers or just running the stock one?
Never had this issue when I was on stock 4.4.
let us know

mistahseller said:
update to the latest 4.4.1 came out a couple days ago and see if that fixes the problem.
Are you running a beta of any launchers or just running the stock one?
Never had this issue when I was on stock 4.4.
let us know
Click to expand...
Click to collapse
I haven't received the update yet.I am running the stock one.I hope the update will fix that bug.I will let the people know after the update.Thanks anyway.

Why do you reboot every morning? Just curious.

mistahseller said:
Why do you reboot every morning? Just curious.
Click to expand...
Click to collapse
Sorry, i expressed myself wrongly.I don't reboot every morning,just boot my phone after overnight charge.

Guys, I have the same problem. About twice a week I am losing one of my 4 home screens.
It always happens after a reboot of the N5. Always the 4th one is gone, and it doesn't come back if I do another reboot.
It's not at every reboot, but surely annoying, since the whole screen is gone.
Haven't had the problem with 4.4, started with 4.4.2.
And pls, no questions, why I reboot my device, this doesn't help to this topic.

Hi,
I am the one who started the tread.The bug is gone after the 4.4.2 update.Hope you find a way to fix that.

super_joe said:
And pls, no questions, why I reboot my device, this doesn't help to this topic.
Click to expand...
Click to collapse
Wrong, if you're rebooting cause you're having an issue it could be related to the problem of losing your screens. More information is always better and if you provide incomplete information then people will ask questions.
Please don't ask for help and then act like you're above the people trying to help. Thank you.

There is another bug regarding this and is it related to GEL where some people are ending up with an extra home screen and have to hold an icon and release to get rid of it. I am pretty sure it is related.
Sent from my Nexus 5

spitefulcheerio said:
Wrong, if you're rebooting cause you're having an issue it could be related to the problem of losing your screens. More information is always better and if you provide incomplete information then people will ask questions.
Please don't ask for help and then act like you're above the people trying to help. Thank you.
Click to expand...
Click to collapse
Every night, I turn my phone off. In the morning it will be turned on again
No technical reason.
It's a strange bug, never had this with other versions of Android / phones.

cenk1303 said:
Sorry, i expressed myself wrongly.I don't reboot every morning,just boot my phone after overnight charge.
Click to expand...
Click to collapse
Hi,
I have all the same problem about the disappearing additional home screens: it appens randomly(apparently) when ,at the moring, I turn on my Nexus 5.
(last standard firmware 4.4.2 on,GEL Launcher and Google Now disable).
I found this other strange thing: when i found disappearead additional home screens, if I had new home screens with only app in each, when I reboot, SOMETIMES, i found the old disappeared home screens(whit the preovious app icons in them)
I thought it was a problem of "Clean Master" "Delete Junk Files" operation but I cant reproduce the problem everytime.
Anyone have hints about this problem?
thanks
PS: Happy New Year!!

bishop2020 said:
Hi,
I have all the same problem about the disappearing additional home screens: it appens randomly(apparently) when ,at the moring, I turn on my Nexus 5.
Click to expand...
Click to collapse
It's the same for me. Today I turned on the phone and the last home screen was disappeared. No way to recover it. I'm thinking to install an alternative launcher.

I've a smartphone which tends to shutdown randomly on its free will. Help, please.

Hi there,
I'm having a problem with my smartphone and i felt like this is the #1 place to ask for guidance on android issues over the interwebz.
I have a low-budget Samsung Galaxy Y GT-S5360.
It's running what it came with, Android 2.3.6 / Gingerbread.XXLK3.
30 minutes after having it, i foolishly decided i need more internal memory and rooted the device, in order to remove the useless apps on it.
It was a total slaughter. I think i even pwnd Samsung Apps app.
Anyway, device worked well for months after the bloody carnage, but recently backfired right into my face with random shutdowns.
I have no proper idea on the reasoning of these shutdowns but i've collected some data on the subject, here they are;
- It randomly shuts down almost every day. Just 3-5 times a day if it's on a good mood. Over 10-12 if it feels down.
- Device never shuts down while being charged or connected through USB.
- Device usually shuts down after i used power button to lock the screen.
- It's not being locked on black screen, it definitelly shuts down, not properly tho. (no small time vibrating)
- I feel like front sensors (which turns off the screen during calls) might be causing this, because lately it's shutting down whilst calls on my face. I even managed to shut it down by wiping the mentioned sensors with my thumb.
- Sometimes it can be shut down by brute force. I mean putting it down to table a little bit harder than average.
- My SDCard is problematic, it gets unmounted and says its damaged but i tend to ignore it and just reply with "sssh everything is gonna be alright" (format and reuse)
- I have only a handful of apps which contains bank & password apps etc. Nothing serious going on with my services.
PLEASE HELP ME OUT IF YOU RECOGNIZE THE SEMPTOMS.
What should i do? A custom rom? New battery?
Thanks in advance.

Bonus information;
I've never seen it shutdown with my own eyes.
It usually happens when its' screen is blacked out, when i put it in my pocket or table.
Or when i try to make a call and put it against my head.
So whatever is happening, it happens while the screen is blacked out.
It neves turned off while listening to music either.

straud said:
Bonus information;
I've never seen it shutdown with my own eyes.
It usually happens when its' screen is blacked out, when i put it in my pocket or table.
Or when i try to make a call and put it against my head.
So whatever is happening, it happens while the screen is blacked out.
It neves turned off while listening to music either.
Click to expand...
Click to collapse
might be you should go to recovery mode and do a data factory rest and also might need to clear the cache partition.
try it..

prafull07 said:
might be you should go to recovery mode and do a data factory rest and also might need to clear the cache partition.
try it..
Click to expand...
Click to collapse
Ah yes, i did that. Sorry that i forgot to mentioned it.
I've factory reseted it and while i was there i got curious and did the cache-clearing too.
But the problem persists.

straud said:
Ah yes, i did that. Sorry that i forgot to mentioned it.
I've factory reseted it and while i was there i got curious and did the cache-clearing too.
But the problem persists.
Click to expand...
Click to collapse
I think you should try flashing your stock rom with the help of Odin.

Defective?Gnote acting weird, auto doing things then hangs up.Help!

Its been my second month with my gnote pro 12.2 and im starting to have problems. First there will be some random press on my screen, ramdom apps will just pop up even tho im not touching its icon. Letter "N" on screen keyboard sometimes doesn't work, when im typing very fast it'll skip the letter "N". When im sliding it side to side it'll bring up the whole slide page even tho im just using one finger. The slide effect won't go through, i have to slide the whole page from left to right or vice versa. The worst thing that i experience is its like its acting that something is tapping on the screen very fast you will see the icon up and down really fast and you really cant do anything to stop it but to wait until it hangs up. cant shut it down, back and task button doesn't work. Home button works but can't shut it down, itll just reboot it self.. It's driving me nuts coz basically i left my laptop at home so i have to work from my note and right now im working on a site.
My device is on full stock, i haven't done any tweaks on it. And im using the wifi version SM-P900. I recorded a video of my gnote pro 12.2 using my g3 and pardon me for the quality since i have to convert it coz the file is so huge. It is a long boring 8 mins video showing my device is acting weird.
TURN OFF THE VOLUME (i can't find android video converter that removes the sound).
0:44 - you can see that it change the highlited email even tho im not pressing anything.
1:02 - its brings up the whole page screen. Im just using 1 finger to slide.
1:20 - menu button doesnt work. It hangs a bit and pops up a balloon.
1:35 - this is where it started doing crazy stuff.
http://youtu.be/7S83-sHYd-c

Auto brightness on the camera of your phone made it hard to tell since the rest of the scene was too dark so answer these few questions: Do you have a case on it? Does that case turn on/off the screen when opened? If you do have a case have you tried reproducing the results with the tablet removed from it?
Sent from my SM-P900 using Tapatalk

Seems like it was protesting to having todisplay the image of the Apple building...
In all seriousness though, could you turn on 'Show Touches' under Developers options? (Tap build number 7 times under About Device if you can't find Dev options.) It may have phantom touches.
And try the above suggested solution of detaching the case if you're using one.

muzzy996 said:
Auto brightness on the camera of your phone made it hard to tell since the rest of the scene was too dark so answer these few questions: Do you have a case on it? Does that case turn on/off the screen when opened? If you do have a case have you tried reproducing the results with the tablet removed from it?
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Thank you very much for the respo se. No i don't have the case for my note im using slid on pouch for 12" notebook to keep it safe i stead. I never accide taly drop it either. Im also having random error message like "can't arrange alphabetically" sometimes "internal server error". I also got very few apps installed si ce im usi g this device as my laptop, i needed every storage space of this device, what im using most is hancom apps and autocad also chrome, default email apps a d sometimes skype.
Im not gonna edit this message so you can actually see how letter "n" misses.
Im using the default screen keyboard of the device. Tho the problem is not present if im using bluetooth keyboard. Im planni g to do a factory reset but the problem is i can't do that till i got home.
I just hope that this is more on software issue than hardware issue. Also, it happen often but randomly so i can't figure out what apps causing it.

ShadowLea said:
Seems like it was protesting to having todisplay the image of the Apple building...
In all seriousness though, could you turn on 'Show Touches' under Developers options? (Tap b uild number 7 times under About Device if you can't find Dev options.) It may have phantom touches.
And try the above suggested solution of detaching the case if you're using one.
Click to expand...
Click to collapse
Yup, sure ill turn it on and observe, thanks for the idea.

That rules out the case issue. These tablets are sensitive to magnetic fields and will act up in the presence of magnets, that's why i mentioned it earlier. I was careful in how I asked because some will be in denial about whether or not their case has any magnets hidden within the case.
If your tablet is indeed showing phantom touches the next logical step would be to factory reset and observe the tablet for a while afterwards. You'd have to reinstall all of your software though so make sure to back up all of your files first. If you do go this route I'd suggest refraining from logging into your google account when you set up the device from a reset OR if you do log in, don't opt into auto backup/restore of the device. This will keep the device from installing previously purchased software making it easier to monitor it BONE STOCK to rule out the chance of your issues being software related. If you can do this and the tablet has issues bone stock then it could be a hardware issue with the digitizer . .

muzzy996 said:
That rules out the case issue. These tablets are sensitive to magnetic fields and will act up in the presence of magnets, that's why i mentioned it earlier. I was careful in how I asked because some will be in denial about whether or not their case has any magnets hidden within the case.
If your tablet is indeed showing phantom touches the next logical step would be to factory reset and observe the tablet for a while afterwards. You'd have to reinstall all of your software though so make sure to back up all of your files first. If you do go this route I'd suggest refraining from logging into your google account when you set up the device from a reset OR if you do log in, don't opt into auto backup/restore of the device. This will keep the device from installing previously purchased software making it easier to monitor it BONE STOCK to rule out the chance of your issues being software related. If you can do this and the tablet has issues bone stock then it could be a hardware issue with the digitizer . .
Click to expand...
Click to collapse
The only problem right now is i can't do that till next week. Or ill start to upload my files with dropbox and ill just borrow a laptop. My main suspect actually is google chrome, this month i think i receive 4 updates with chrome and since then i started having this issues. I really hope that this is just software issue, sammy cust service here in ph is absolutely ridiculous.
Thank you for giving me ideas

SpEaKeRb0xXx said:
The only problem right now is i can't do that till next week. Or ill start to upload my files with dropbox and ill just borrow a laptop. My main suspect actually is google chrome, this month i think i receive 4 updates with chrome and since then i started having this issues. I really hope that this is just software issue, sammy cust service here in ph is absolutely ridiculous.
Thank you for giving me ideas
Click to expand...
Click to collapse
If you suspect it's chrome, go to settings > application manager > all > chrome > erase data and cache, and then uninstall or disable it. (depending on the available options).
As for the keyboard, can you give swiftkey a try, see if that has the same issues?
Sent from my SM-N9005 using Tapatalk 2

ShadowLea said:
If you suspect it's chrome, go to settings > application manager > all > chrome > erase data and cache, and then uninstall or disable it. (depending on the available options).
As for the keyboard, can you give swiftkey a try, see if that has the same issues?
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
Yes i think that's the culprit. Im in the middle of backing up my files now coz i decided to go for a factory reset. Ill observe how my device will behave on full stock without users apps installed.
As for the keyboard, yes ill install swiftkey.. somehow it makes me ask myself, why the hell am i still using the default keyboard?
Anyway, thank you for all the inputs, ill give it all a shot.

After going back on full stock, no apps being installed, and testing for 2 days, sad to say but the problem still exist. Il give it another try and will flash stock rom, this will be my last resort and if things still not fixed, maybe its time for this beast to have its repair and vacation.

Random reboots mostly after unlocking, am I the only one getting them?

Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.
Does it happen only to me? Is there any way to troubleshoot this issue?

MarkMRL said:
Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.
Does it happen only to me? Is there any way to troubleshoot this issue?
Click to expand...
Click to collapse
If you provide some logs then maybe someone can see what is happening....
Or even basic information, like the configuration and setup of your device.

Right, forgot my configuration. I have an unbranded Z3 on latest Lollipop (but I recall I had a reboot also on Kitkat), no root, no weird apps like task killers or antivirus or anything like that. Sometimes it just does a reboot by itself, but doesn't ask for pin number so it's not a full reboot.
How do I provide logs again?

Info
MarkMRL said:
Right, forgot my configuration. I have an unbranded Z3 on latest Lollipop (but I recall I had a reboot also on Kitkat), no root, no weird apps like task killers or antivirus or anything like that. Sometimes it just does a reboot by itself, but doesn't ask for pin number so it's not a full reboot.
How do I provide logs again?
Click to expand...
Click to collapse
Factory Reset can solve ur problem /based on personal experience

I did that already less than two months ago and I refuse to believe I have to factory reset this thing every month to get stable operation. Also I'm not even rooted and I haven't messed with the system itself so why would I need to factory reset? Factory reset implies that there is something that has changed and needs to be re-set, and I haven't changed anything special that would require such a drastic solution. Not having done anything special, the issue would come back sooner or later if I don't spot the real cause.
Anyway, in diagnostics I have 21 application incidents for systemUI... Could it be caused by a bugged theme? Does this happen to anyone else?

Today I had two and I had another one last week. A off these were weird half reboots like I described above. I only noticed one because I was at my desk and the phone lighted up for the boot animation.
These reboots show up in diagnostics (phone info menu) as system events. Can you please check out if you have any system events and post here? I want to know if this is a widespread problem. Post here if you have any and also if you have a solution or way to troubleshoot.

Nobody at all? Really?