Z710e not working on optus - though not locked - HTC Sensation

Got a z710e unbranded sensation yesterday. It was working on vodafone and it works fine with telstra. Though as soon as i put in an optus SIM i get No Service (I have tried 5 different sims!).
It was completely stock 2.3.4. I have now Rooted, S-off'd, SuperCIDed, Sim Unlocked and put on the latest firmware package and android Revolution HD 6.6.7 and it is still the same!
Is it possible that there is an overseas model that simply cannot see the Optus network (Frequency perhaps?)
When i turned it on it defaults to English Singapore i can of course choose America though no australia existed till i put on the Revolution ROM.
Would appreciate some help
Thanks in advance.

no love for sagey?

Do you have the box for it? Will (hopefully) list the freq's it can work on.
According to Google, Optus uses 900/1800 for 2G and 900/2100 for 3G. Sensation 2G is quadband, so you should get that no matter what though.
I presume you bought it second hand? It's possible that it's IMEI has been blocked on Optus, I guess.

so odd.. i have confirmed its not blocked or locked to any network. it just doesnt work..

Related

[Q] Unlocked Captivate can't see/register on Bell network

I just acquired an unlocked AT&T Captivate.
When I put my Bell Canada sim in I can not see/register/connect to the the Bell Network.
If I put my wife's Roger's sim it connects right away and when I enter the Rogers APN info it connects fine to the 3G network.
With the Bell sim in there I cannot even get to the menu for automatically or manually selecting the network as the meni option is grayed out/unselectable.
Any ideas? Are there other Bell Captivate users out there?
edit: with the Rogers sim in there and if I manually search for a network it list Rogers and a 302610 network which suspect is the Bell network as the MCC is 302 and MNC 610 for Bell
maybe video? i wanna see it
is the sim itself ok?
My cap runs fine on bell... I have the network selection part greyed out too but it picks up signal as soon as the sim is in place
Sent from my X10i using XDA App
I am assuming the SIM is fine. It works in an unlocked Telus Hero and an unlocked Rogers Magic. What video would be helpful? Of the settings screen or the no signal icon in my notification bar?
I get no errors or warnings with my Bell sim in there. It just won't find the network.
(and thanks for confirming that there is at least one other cap working on Bell)
My plan is to get Froyo on here anyway. Is changing the ROM or Kernal likely to impact this issue at all?
which band does bell use? which modem you use? (euro or us?)
Bell uses 850 & 1900 - my understanding is that they are same as the Rogers frequencies.
I am assuming I am using a US modem. How do I check the modem? The phone is an AT&T phone that did arrive in my hands rooted and unlocked already so I suppose something else could have been done to it.
more details:
Baseband version: I897UCJH7
Kernel version: 2.6.29 [email protected] #2
build number: ECLAIR.UCJH7
Anyone? I've tried different modems and ROMs including the Bell i9000 modem/rom for the Captivate. Its almost like my sim is bad but I know it works in my htc magic.
well in case some one else has this problem it was the SIM. Apparently there is a problem with a batch of Bell SIMs - they had me swap to a new SIM and I connected immediately.
Woo Hoo!

[Q] asian HTC sensation not working with telus?

Hello, I recently bought the HTC sensation in asia but now that Im back in Canada, I put in my telus Sim card and I get no signal from anywhere. I tried putting in a rogers sim card in and it works fine. So does Telus not support the sensation?
Your 3g band might not match telus. Reason why you are getting a signal in Rogers is because rogers has the old GSM system..so you are stuck with a Gsm signal only. 3g bands are different than the tmobile and Bell sensation. Sorry dude.
does that mean I cant use 3g in canada no matter what? ;(
jimistroll said:
does that mean I cant use 3g in canada no matter what? ;(
Click to expand...
Click to collapse
You can use asian sensation with wind mobile and mobilicity too, I think. I have the asian sensation with 3G and HSPA working with wind mobile.
Thanks, I guess Ill be heading down wind today.

[Q] no 3G Sensation/ATT

Hi all, im very new to XDA & have no knowledge of bandwidths. I just recently bought a HTC Sensation (not sure what model, but it was from a local guy). Had it unlocked so i can use it with my ATT plan. every thing was working fine except i had no data & couldnt send/recieve MMS. When first turned on, there was no APN settings on the phone, so i applied the settings stated in the thread APN settings for unlocked Sensation on ATT by mekajt7 on 09/05/11. Now i have data & MMS is working fine execpt my data is only 2G??
If there's anyone out there with more extensive knowledge regarding this topic, or how to get my phone to pick up 3G?? pleeeeeese leave a reply.
ive spent hours online reading about the bandwidths & ive been getting mixed results.... some said yes, it should work & most said no.
I'm in need of some answers
thanks for reading
the only way an sensation can pick up att 3g signals is if you buy one from canada made for their bell carrier. other then that all you can get is edge. if you want 3g or even better, 4g and be in the usa, you need tmobile
thanks for the reply kpholmes. yea, that's the same thing ive been getting from reading online for 4 hours. do you or anyone else reading know the model number for T-Mo's version vs. Bell's version???
i know it's 710a or 710e. but which is which??
DMX804 said:
thanks for the reply kpholmes. yea, that's the same thing ive been getting from reading online for 4 hours. do you or anyone else reading know the model number for T-Mo's version vs. Bell's version???
i know it's 710a or 710e. but which is which??
Click to expand...
Click to collapse
The Z710a is the North American (NAM) version sold by Canadian carriers and it supports the 850/1900/2100 3G bands that AT&T uses.
The Z710e supports the European and T-Mobile 3G bands.
tpbklake said:
The Z710a is the North American (NAM) version sold by Canadian carriers and it supports the 850/1900/2100 3G bands that AT&T uses.
The Z710e supports the European and T-Mobile 3G bands.
Click to expand...
Click to collapse
so, T-Mo's is neither of these?? or is it the Z710e??
im just trying to get the model's correctly identified
thanks for the reply
T-mo is the same as european and asian version, it wont work with at&t 3G which is probably what you have. You need to get the canadian sensation from bell or virgin mobile model number z710a. If you look at settings>>about phone>>phone identity, the model number of your phone should be there. If it is z710e, then you are out of luck.
So the Canadian version can use 3G on AT&T? And 4G?
sjespers said:
So the Canadian version can use 3G on AT&T? And 4G?
Click to expand...
Click to collapse
Yes the Canadian version can use AT&T 3G and HSPA+ network.

Changing region UK to Canada

Hey guys, I have a question and hopefully you can answer and point me into the right direction.
I recently moved from England where i purchased my HTC sensation, and i moved too Canada, British Columbia. My phone is S-off and everything, so i was just wondering if i can get it to work in Canada, and what i would need to download and change or w.e else for it to be able to work on canadian simcards?
any information is greatly appreciated
Thankyou
Jas_932 said:
Hey guys, I have a question and hopefully you can answer and point me into the right direction.
I recently moved from England where i purchased my HTC sensation, and i moved too Canada, British Columbia. My phone is S-off and everything, so i was just wondering if i can get it to work in Canada, and what i would need to download and change or w.e else for it to be able to work on canadian simcards?
any information is greatly appreciated
Thankyou
Click to expand...
Click to collapse
have you tried a canadian sim? your phone may already be unlocked...did you 'buy' it or did it come with a plan?
to unlock
http://forum.xda-developers.com/showthread.php?t=1232107
what bands do they use in canada? in the uk?
the sensation comes with
3G 900/2100
OR
3G 850/1900/2100
you need to find out which one you have, and then go with the telephone company that supports it
sorry, i don't know how to find out what you have, i'm sure other people do though
Hey man, thanks for the reply, i found out the in Canada, it is 3G 850/1900 MHz them two bands for 3G which i am not too bothered about, i would just rather keep my phone instead of having to buy a new one altogether. I got my unlock code from the guide posted above which is awesome, but when ever i put in my friends Canadian simcard it just comes up with no service.. it allows me to look at his messages etc however. I will try some other carriers today and see if anything else works
I was/still am on a Vodafone Contract, which is what the phone got shipped with.
This may sound like a really nooby question, but does flashing a different radio help at all? The main carrier where i am is TELUS, so i dont know if any of these; http://forum.xda-developers.com/showthread.php?t=1202867 would help at all?
Thanks for your help!
Your UK Vodafone 3G frequencies are 900/2100. You would therefore not get 3G there. You need to check whether Telus operate 2G at all. Bear in mind that some operators, like "3"in the UK use only 3G .
For your UK Sensation to work there, you need to find a GSM operator that uses 2G. This is you only option.
or you could purchase mobile wifi 3G (if they do that in canada) and use that to access the internet from your phone
...it's a shame, but your best bet would be to sell the sensation...you simply won't be able to access anything other than GSM in Canada
edited to add: http://en.wikipedia.org/wiki/UMTS_frequency_bands
International z710e works in Canada with Wind and Mobilicity. The 3G frequency of z710e is 900/AWS/2100. Wind and mobilicity operates on AWS.
For 2G connectivity, it's either Fido, Chatr, or Rogers.
You can confirm phone (850 or 900) country/carrier compatibility from:
http://forum.xda-developers.com/showthread.php?t=1364100
I did try to post this info yesterday but seem to have completely failed to get it from the laptop to XDA.
For the Z710e it shows the following for Canada:
Thankyou so much Colin thats awesome will give it a deeper look after the weekend when im not working.
Cheers man
Jas_932 said:
Thankyou so much Colin thats awesome will give it a deeper look after the weekend when im not working.
Cheers man
Click to expand...
Click to collapse
NP, hope it helps.
to find out if you have the Z710e or Z710a
goto settings>>About phone>>Phone identity. Look at the model number at the top
I believe European models are the same as Asian models which is Z710e. You can get 3G with Wind or Mobilicity networks only. I recommend Wind, they have $29 no contract with unlimited data, unlimited texts including international and unlimited calls Canada wide within wind home zone. Your phone will still work with rogers, bell, fido, kodoo etc. but only 2G

A9 3G not working.

Hello,
I have an HTC A9, 3/32 version. The problem is that the phone apparently is branded by HTC America and I am using it in Europe (the phone was bought from Europe). The 3G bands are different in US vs. Europe but here comes the tricky part: although the phone cannot connect to the 3G network, the carrier I use has only 3G and 4G coverage. All the calls are made using 3G (confirmed by the carrier) and while I am under 4G network I can use the phone without a problem. When only 3G network is available, the phone shows no connectivity at all.
When trying to manually select 3G only (WCDMA option as it appears in the settings) the phone is still showing 4G as connection.
Is this problem solvable through software change? Reset is not working.
Another curious thing, I did receive all the OTA updates. (last one about 2 weeks ago).
Phone CID is BS_US001 Developer Edition

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