Hello,
I have an HTC A9, 3/32 version. The problem is that the phone apparently is branded by HTC America and I am using it in Europe (the phone was bought from Europe). The 3G bands are different in US vs. Europe but here comes the tricky part: although the phone cannot connect to the 3G network, the carrier I use has only 3G and 4G coverage. All the calls are made using 3G (confirmed by the carrier) and while I am under 4G network I can use the phone without a problem. When only 3G network is available, the phone shows no connectivity at all.
When trying to manually select 3G only (WCDMA option as it appears in the settings) the phone is still showing 4G as connection.
Is this problem solvable through software change? Reset is not working.
Another curious thing, I did receive all the OTA updates. (last one about 2 weeks ago).
Phone CID is BS_US001 Developer Edition
Related
Cutting it short:
Got the Touch Pro for free from Hong Kong, brand new. Sim unlock (as indicated on HTC distributor website w/ IMEI and S/N confirmation).
Flashed to ROM version: 5.07.832.3 Radio version: 1.11.25.01, all from HTC website.
Using the phone in Canada, service provider is Cityfone (the phone indicates Rogers Wireless). I don't have a 3G plan so I'm using regular GSM network.
Problem: Everything on the phone works EXCEPT the phone function itself. Everytime I make a call or receive a call I can only talk for 5 seconds, then the phone mutes automatically.
Tried setting to GSM only and shutting down HSDPA, it just doesn't help at all.
Can anyone identify the problem for me? I really have no clue since I'm new to this pocket pc tech. If HK 3G phone simply doesn't support GSM network in Canada then I don't even do anything with it. If it's just hardware problem then I'd just send it back to HK for replacement.
Any input? Help please...Bump
I will tell you it definitely supports the GSM network in Canada but not the 3G network. I don't know the problem though.
8-pointer said:
Cutting it short:
Got the Touch Pro for free from Hong Kong, brand new. Sim unlock (as indicated on HTC distributor website w/ IMEI and S/N confirmation).
Flashed to ROM version: 5.07.832.3 Radio version: 1.11.25.01, all from HTC website.
Using the phone in Canada, service provider is Cityfone (the phone indicates Rogers Wireless). I don't have a 3G plan so I'm using regular GSM network.
Problem: Everything on the phone works EXCEPT the phone function itself. Everytime I make a call or receive a call I can only talk for 5 seconds, then the phone mutes automatically.
Tried setting to GSM only and shutting down HSDPA, it just doesn't help at all.
Can anyone identify the problem for me? I really have no clue since I'm new to this pocket pc tech. If HK 3G phone simply doesn't support GSM network in Canada then I don't even do anything with it. If it's just hardware problem then I'd just send it back to HK for replacement.
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Click to collapse
Hmmm, the previous poster is correct, Rogers is the only GSM provider here in Canada. And they do support 3G and H data connections, but you need a North American version (e.g. the FUZE) to use the H speeds) It should be fine for voice, tho. I've never heard of Cityfone, but it may be a subdivision of Rogers or leasing the line time.
Where did you get the SIM card for your phone? It sounds like Rogers is not recognizing the card and is cutting you off.
I know for a fact that unlocked Raphael's will work fine on Rogers, since that's what I'm using, and I've used a lot of other GSM phones on the Rogers network with no problems at all.
If you really want to keep the phone, I would suggest checking with Cityfone re: whose network are they using, or set up a Rogers Wireless account.
drtolson said:
Where did you get the SIM card for your phone? It sounds like Rogers is not recognizing the card and is cutting you off.
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Click to collapse
I've been using the same sim card for a very long time without problem, on celphones that were purchased locally or other tri-band GSM phones in Hong Kong. I swap the sim card back to my Sony Ericsson W800i and the voice call is fine.
I used my mom's sim card (from Rogers Wireless) and same problem occurs on the Touch Pro--5 secs and the call mutes.
I'm just not sure if it is hardware problem on the Touch Pro or if there is compatability issue with the network (which I doubt since I can talk for 5 secs before the phone mutes...). Any possible way to identify what the real problem is?
I have TP2 CDMA version (Initially a US cellular phone i think)
I have Unlocked it (sim and CID) then installed the world phone rom as well.
Put a AT&T sim in and it works
But no 3g!! - Only edge 2g
The settings are already on the phone (with cilgular login)
Anyway of getting the 3g to work?
You phone might not have compatible AT&T 3G bandwidth. Check your specs to see if you do have it.
I have recently received a Telus HTC Touch Pro 2 unlocked, running on the Rogers Wireless Network. Everything works accordingly after setting up the network settings, although it does not run in 3G mode. It works fine in EDGE mode, but the speed difference is fairly significant. I have been doing some indepth reading, although I have not been able to come across any answers on how to get the Rogers 3G mode to operate on the Telus version of the TP2. If anyone has any information as to whether or not it is capable of running 3G, and if so how to you enable the 3G capability?
The CDMA TP2 is not compatible with most gsm 3G services. There is no fix it has to do with the hardware radios.
Nope!
No 3g data in GSM mode.
drewcam...horndoc..what's up ! @ the op, as previously stated, no gsm 3g in north america but it's suppose to work in most countries.
Hi all,
I bought an HTC One X AT&T recently. On a trip to Spain installed a Vodafone sim card. The voice connection worked perfectly, but I could not use the 3G. The same sim card work worked perfectly in my wife's iPhone 4s. Back to Brazil, I'm trying to use a Oi sim card and have the same problem. I checked with Oi operator and it uses 2100 mhz for its 3G network. In both cases I got an 4G icon (not 3g) on the too bar.
Do I have a real problem with 3G hardware of my phone or I'm missing something? Is there a way to test 3G radio?
Thanks for any help!
You have to manually enter the APN info for the carrier in order to get data and MMS.
Assume you are SIM unlocked, as if you were not voice calling should not work either.
I've used the AT&T One X in Germany a few times and had no issues with HSPA+ data on the 2100 MHz band.
hi just purchased a USA htc win phone ,does anyone know if 4g will work in UK ,if so witch provider cheers
no body tried then
not much happening here then
Not sure
I have just bought from USA a HTC One M8 T-Mobile 0P6B140 which I have unlocked. It is working fine but although it shows it is on Vodafone UK 4G, using the app NET CHECK it reports 3G HSDPA/HSUPA 57mbit. The only thing that I haven't got working is MMS. I have entered the APN details for my contract Vodafone sim which I found on the net, and there are various, but it tells me it cannot send and to contact mobile op. for settings.
As for the 4G, I live in a rural area it may be that Vodafone are transmitting on band 20 (800 MHz) and this phone doesn't support that. Vodafone only have the 800 and 2600 frequencies, band 7 and 20. My phone uses 3 (1800), 4 (AWS). 7(2600), 13 (not sure). I might be wrong with these.
Overall I am pleased, the phone is superbly built and it gives me something to think about!
I have the mms working fine, it was just the APN/MMS settings. So it is just the 4G not working but I can stream video from my synology ds214play with the 3g HSDPA/HSUPA.
Hi, LTE support depends on which carrier version you are bringing to Europe. My Verizon version did not work because it supports only "non-European" LTE Bands.
Now that I am using the AT&T version I can use full LTE in Europe (except the 800mhz band, which doesn´t matter for my country).
Be also aware that AT&T and obviously T-Mobile change the firmware so the phone will display 4G when in reality it is on 3.5/3.75G and LTE when it is on real 4G.
Cheers,
T.
Hi all,
I got my Mate 7 (LT-09, european version, 2gb black version, stock 4.4) about a month ago. I'm from Czech republic, so at first I thought that it can't connect to 4G just because of low 4G signal. However, I study in Edinburgh where the 4G signal should be good (my friends connect to it with no problem), but my phone still doesn't connect to 4G. I have a 4G sim card, 4G giffgaff (virtual O2 operator) goodybag, so everything should be working. But, I can only connect to H+.
Also, when I try to register to a network, I can see three options - O2 2G, O2 3G, and O2 4G, however, when I click on the O2 4G, I get an error message saying "couldn't connect to the network, choose automaticaly?"
Does anyone have a similar issue? I'm really getting desperate.
Thank you
honza-m said:
Hi all,
I got my Mate 7 (LT-09, european version, 2gb black version, stock 4.4) about a month ago. I'm from Czech republic, so at first I thought that it can't connect to 4G just because of low 4G signal. However, I study in Edinburgh where the 4G signal should be good (my friends connect to it with no problem), but my phone still doesn't connect to 4G. I have a 4G sim card, 4G giffgaff (virtual O2 operator) goodybag, so everything should be working. But, I can only connect to H+.
Also, when I try to register to a network, I can see three options - O2 2G, O2 3G, and O2 4G, however, when I click on the O2 4G, I get an error message saying "couldn't connect to the network, choose automaticaly?"
Does anyone have a similar issue? I'm really getting desperate.
Thank you
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sometimes u got to set the right apn.i got ultra mobile with t mobile net work.the apn that the sim card has is only for 3g or h+.i got to maually set the apn ,after that i got 4g lte all the time
dc0321 said:
sometimes u got to set the right apn.i got ultra mobile with t mobile net work.the apn that the sim card has is only for 3g or h+.i got to maually set the apn ,after that i got 4g lte all the time
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Click to collapse
Thank you for your anwer! I had the right settings (at least I think so), but I was so desperate that I upgraded to android 5.1.1. There it didn't work as well, but after I updated the apn I got 4G! So it was probably just bad APN settings. Thank you so much, didn't realize that could be a problem.
what apn did you use , i have fast.t-mobile.com, all i get is 3g or H+ i already set it to WCDMA only for preferred network type
I used the settings from giffgaff.com website, so I suppose you should get yours at your regional t-mobile website. Just make sure that you're using the correct one, as there can be defferent apn settings for 3g and 4g (that's what happened to me, and that's why I didn't realise it was an apn problem). Hope this helps.