I just finished doing a satisfaction survey about my One S. It asks how you like it, what made you buy it and things you don't like about it. I made it pretty clear I wasn't satisfied with this phone the way it is now. The bloatware, the signal problems, the gps jumping all over the place and the wifi/4g bug after the newest update.
After I was done with the survey I qulified for a moderated forum, I must attend the forum for 3 days straight, twice a day for a total of 30-60 minutes. I will receive a $50 voucher once completed, the forum will be announced at a future date.
DO THE SURVEY, LET THEM KNOW WE DON'T WANT THE BLOATWARE AND THAT THE UPDATE SCREWED THE PHONE UP.
I got that survey also. And I let them know about all the bloat as well
Sent from my HTC One S
Same here, and let loose with both guns about the bloatware, and how I feel about their capping data, but also installing apps that can't be disabled that use data.
At the end I was told I qualified for a follow up study I would be paid $50 to complete. Anyone else get that? I haven't been sent the info on the study yet, though.
Sent from my HTC One S using XDA Premium
Droidificator said:
Same here, and let loose with both guns about the bloatware, and how I feel about their capping data, but also installing apps that can't be disabled that use data.
At the end I was told I qualified for a follow up study I would be paid $50 to complete. Anyone else get that? I haven't been sent the info on the study yet, though.
Sent from my HTC One S using XDA Premium
Click to expand...
Click to collapse
Yeah, I got the $50 offer too, seems like the dissatisfied customers are getting the offer.
Where can I take the survey
Sent from my HTC VLE_U using Tapatalk 2
Yeah. I got this offer too. Hopefully less bloatware.
Sent from my HTC VLE_U using Tapatalk 2
ccondon said:
Where can I take the survey
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
You have to get a personal invite via email. I found mine sitting in my spam box yesterday. I complained about everything except I forgot about them removing free tethering. I too took up the invite for the $50 followup.
I got this too. Before even visiting xda. I answered it all and mentioned the bloatware and sensitive screen and battery size. (Not that I have battery issues but still) I also went for the $50 offer still waiting on the confirmation email.
Sent from my HTC one sex
Me too. Waiting for the other thing to start. The ota had my phone performing worse on quadrant. And yesterday I got that bug where the phone had no signal while on gps.
Still nothing about the followup. Anyone get their info yet? I want my $50
Now ask yourself, did I really just read that? Yes you did.
Droidificator said:
Still nothing about the followup. Anyone get their info yet? I want my $50
Now ask yourself, did I really just read that? Yes you did.
Click to expand...
Click to collapse
Nothing yet, I think it said it could be a few weeks before we do the forum.
how did y'all get the offer for the survey?
In an email.
Sent from my H1S using XDA Premium.
Anyone ever get the follow up after the forum participation for the $50? It's been over a month now.
Sent from my SGH-T999 using xda app-developers app
elracing21 said:
Anyone ever get the follow up after the forum participation for the $50? It's been over a month now.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I haven't. Sure was nice of them to get our hopes up. Of course, I haven't gotten my $50 rebate or the $100 for trading in my Shadow II yet either. I'm about ready to try the GS3 (maybe it will actually do some things properly) so add all my One S accessories to the list, and this has turned into a very expensive lesson (along the lines of: The HD2 must be the exception, cause HTC + Tmobile = Fail).
Nope. Me neither. I gave them a call and i was told if i don't receive by the end of the month(steadily approaching) to call back and they will get it situated. Other than that. No help. Seemed like they didn't even have access to any basic information.
Sent from my HTC VLE_U using Tapatalk 2
BerMM said:
I haven't. Sure was nice of them to get our hopes up. Of course, I haven't gotten my $50 rebate or the $100 for trading in my Shadow II yet either. I'm about ready to try the GS3 (maybe it will actually do some things properly) so add all my One S accessories to the list, and this has turned into a very expensive lesson (along the lines of: The HD2 must be the exception, cause HTC + Tmobile = Fail).
Click to expand...
Click to collapse
I went with the gs3 after waiting these 2-3 months without s-off on the one S. No regrets. The gs3 is just a much better device with more dev support. I don't blame the device just as you said the Htc+Tmobile combo = fail
Nope. Me neither. I gave them a call and i was told if i don't receive by the end of the month(steadily approaching) to call back and they will get it situated. Other than that. No help. Seemed like they didn't even have access to any basic information.
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
What contact information did you use to get in touch with them. I no longer have the original email. I don't even remember entering my street address anywhere for them to send me the money. I have bad memory so if we had to I don't remember.
Sent from my SGH-T999 using xda app-developers app
elracing21 said:
I went with the gs3 after waiting these 2-3 months without s-off on the one S. No regrets. The gs3 is just a much better device with more dev support. I don't blame the device just as you said the Htc+Tmobile combo = fail
What contact information did you use to get in touch with them. I no longer have the original email. I don't even remember entering my street address anywhere for them to send me the money. I have bad memory so if we had to I don't remember.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
1-888-525-5026 here is the number that is in the email. I'm pretty sure the first time you sign into the forum it asked for your address and other info.
Sent from my HTC VLE_U using Tapatalk 2
Still nothing in the mail.. Anyone get their incentive yet?
Sent from my HTC VLE_U using Tapatalk 2
Mathato said:
Still nothing in the mail.. Anyone get their incentive yet?
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
Pollsters=politicians=lawyers=crooks. Still regret wasting my 5 minutes.
Sent from my HTC One S using xda app-developers app
Related
So I finally had the power button sink down inside of my Thunderbolt, this is the second time it's happened in less then 20 days. Once again I sent HTC an email regarding the issue (as I did last time) but this time I recieved no help. So I called Verizon and spoke to a nice lady named Christine, who once I explained everything to her how the issue was known etc etc...
Verizon now has a reference number thats already ready in front of the reps thats strictly for this issue. I will recieve my "new phone" on Tuesday. Just wanted to post this so others who are having this isuue and even if you are out of your 14 days, even though you still have a 1 year manf. warranty, due to the high amounts of this issue, Verizon is not questioning this matter and will gladly set you up with a return.
Good luck guys!
Mr.Obvious said:
So I finally had the power button sink down inside of my Thunderbolt, this is the second time it's happened in less then 20 days. Once again I sent HTC an email regarding the issue (as I did last time) but this time I recieved no help. So I called Verizon and spoke to a nice lady named Christine, who once I explained everything to her how the issue was known etc etc...
Verizon now has a reference number thats already ready in front of the reps thats strictly for this issue. I will recieve my "new phone" on Tuesday. Just wanted to post this so others who are having this isuue and even if you are out of your 14 days, even though you still have a 1 year manf. warranty, due to the high amounts of this issue, Verizon is not questioning this matter and will gladly set you up with a return.
Good luck guys!
Click to expand...
Click to collapse
Dont forget to "un-root" before you send it back!
What was the reference number?
Sent from my ADR6400L using XDA Premium App
How do I know if it's sunken in? Mine works but seems to be harder to get.
Sent from my ADR6400L using XDA Premium App
If it's sitting lower than your volume button on the side of the phone, it's sunken in.
Mine is sunken in, but it doesn't bother me.. Doesn't effect the function at all and my case covers the button so it feels the same.
Well I'll be at verizon tomorrow
Sent from my ADR6400L using XDA Premium App
hope this doesnt happen to me. took 2 returns to finally get a phone which had a working headphone jack and power button out of the box.
i have had this since day4 but i dont feel like re-rooting a new one to have the button perfect
I only have this issue with the extended battery cover...
Sent from my ADR6400L using Tapatalk
trizzle21 said:
More reason why you should get a damn IPHONE 4
Click to expand...
Click to collapse
Can we get a moderator here please?
This is just gonna cause problems.
Sent from my ADR6400L using XDA Premium App
Jazi said:
Can we get a moderator here please?
This is just gonna cause problems.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Seems like the moderators have been on vacation on this forum for a little while. Been a lot of these types of posts going on lately.
inzandity said:
Seems like the moderators have been on vacation on this forum for a little while. Been a lot of these types of posts going on lately.
Click to expand...
Click to collapse
Yea I have noticed this as well. At first I was taking them seriously. Now its just too obvious.
The reference number for the insurance they have and its not "given out" to customers, it's used to easily process the claim and not ask 100 questions to you. Also make sure they don't "deactivate" your 4G Sim which they did mine, had to return to a Verizon store today to get another one. It has to have an active line, which this is what I was told. Either way I'm still expecting a new phone tomorrow, hopefully won't have this issues anymore.
And yes please make sure you un-root.
Cheers.
If you guys are getting brand new in box thunderbolts I'm going to be pissed. They sent me a refurbished one and claimed they aren't allowed to send me a new one.
Sent from my ADR6400L using XDA Premium App
ProTekk said:
If you guys are getting brand new in box thunderbolts I'm going to be pissed. They sent me a refurbished one and claimed they aren't allowed to send me a new one.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Glad to at least see you got it replaced.
They handed me a whole new one today. I got to keep my SD card hahah I got a new phone with battery and everything
Sent from my ADR6400L using XDA Premium App
ProTekk said:
If you guys are getting brand new in box thunderbolts I'm going to be pissed. They sent me a refurbished one and claimed they aren't allowed to send me a new one.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
How can they be giving out refurbished phones and it's only been out for 30 days?
They handed me a whole new phone. The guy said they didn't have refurb yet.
Sent from my ADR6400L using XDA Premium App
For all those who worry about a bricked device with rooting, fear no more.......
http://www.droid-life.com/2011/06/16/verizon-begins-charging-full-price
I received this link from my buddy who works internally for Verizon this morning, after i asked him about this two weeks ago as some rumors were floating around saying VZW would charge you full price if you rooted and needed a replacement
This is in no way a guaranty that you will not be charged, any time you root your device you void your warranty blah blah blah
Sent from the Swag ThunderBolt ADR6400L with some GingerLove (Gingeritis 1.0) using XDA Premium App
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
VZW may not check, but HTC probably will. HTC may be "root friendly" but they don't want bad press about their products, either. If HTC finds evidence of root, there is nothing to stop them from reporting that to VZW, who will likely charge you full retail price for the reburbished phone they sent you as a replacement.
Sent from my ADR6400L using XDA App
sublimaze said:
VZW may not check, but HTC probably will. HTC may be "root friendly" but they don't want bad press about their products, either. If HTC finds evidence of root, there is nothing to stop them from reporting that to VZW, who will likely charge you full retail price for the reburbished phone they sent you as a replacement.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Nope, not correct sir, but I see what your thinking, once the device passes the 3 checks, it gets sent off to be broken down for refurb device parts
Sent from the Swag ThunderBolt ADR6400L with some GingerLove (Gingeritis 1.0) using XDA Premium App
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
Verizon might not, but their contracted refurb centers do.
jcase said:
Verizon might not, but their contracted refurb centers do.
Click to expand...
Click to collapse
Exactly. Just file an insurance claim and be done with it.
jcase said:
Verizon might not, but their contracted refurb centers do.
Click to expand...
Click to collapse
Doesn't matter, cause the refurb centers can't charge you as well as there is no path for them to turn around and tell VZW that a device was rooted, once the receiving warehouse verifies the meid and the 3 physical checks its sent off to the refurb center to be taken apart, I worked for Big red for 6 years, once it leaves the receiving warehouse it's gone, so even if they (refurb center) did it wouldnt matter
Sent from the Swag ThunderBolt ADR6400L with some GingerLove (Gingeritis 1.0) using XDA Premium App
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
1454 said:
Exactly. Just file an insurance claim and be done with it.
Click to expand...
Click to collapse
Free vs $90 or whatever it is......Hummm.......... Think I'll take the free option
Sent from the Swag ThunderBolt ADR6400L with some GingerLove (Gingeritis 1.0) using XDA Premium App
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
It still amazes me that people think businesses won't protect themselves from scammers. They may not make it a priority to catch every single one, but spot checks will happen. It would be a really horrible business practice to allow everyone to scam you out of your own product.
Link all the articles you want, but when they show their numbers for Quarter/Year, they'll take note on how much money was lost to "defective" merchandise. If that number is abnormally high...your ass will be grass when they start investigating the new returns.
redtechjunky said:
Free vs $90 or whatever it is......Hummm.......... Think I'll take the free option
Sent from the Swag ThunderBolt ADR6400L with some GingerLove (Gingeritis 1.0) using XDA Premium App
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
Click to expand...
Click to collapse
90 bucks vs whatever they charge if they find it rooted...
I'm guessing it depends on where it goes. Regardless, i'll pay the insurance just in case.
Kind of like car insurance, haven't used it in 10+ years, but still carry it.
sublimaze said:
VZW may not check, but HTC probably will. HTC may be "root friendly" but they don't want bad press about their products, either. If HTC finds evidence of root, there is nothing to stop them from reporting that to VZW, who will likely charge you full retail price for the reburbished phone they sent you as a replacement.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
I dunno about that I got mine replaced, but then again the screen was water logged so perhaps there wasn't a way to check without powering on screen. I've known many people who have turned in rooted phones and never had a problem...
Carnage9270 said:
It still amazes me that people think businesses won't protect themselves from scammers. They may not make it a priority to catch every single one, but spot checks will happen. It would be a really horrible business practice to allow everyone to scam you out of your own product.
Link all the articles you want, but when they show their numbers for Quarter/Year, they'll take note on how much money was lost to "defective" merchandise. If that number is abnormally high...your ass will be grass when they start investigating the new returns.
Click to expand...
Click to collapse
1.4 million customers and of that 260,000 thunderbolts.....of that 25,000 to 50,000 rooted, and that's a liberal number it's probably less, I'm no math major but I doubt there will be any major impact on "defective" merch and Verizon has an internal sop with equipment and issues, if the "defective" device replacements hits a certain %, the device moves to "end of life" and they stop carrying it, it's that simple, they're not going to investigate anything
Sent from the Swag ThunderBolt ADR6400L with some GingerLove (Gingeritis 1.0) using XDA Premium App
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
Keep believing that...
Cause no one at Verizon has a clue.
Carnage9270 said:
Keep believing that...
Cause no one at Verizon has a clue.
Click to expand...
Click to collapse
It's not a matter of believing, it's a matter of knowing, and I am, hence the signature
Sent from the Swag ThunderBolt ADR6400L with some GingerLove (Gingeritis 1.0) using XDA Premium App
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
redtechjunky said:
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
Click to expand...
Click to collapse
Says everything I needed to know. Moving on...
Maybe Verizon wont, but somewhere along the line someone will know.
Every time you do this you are signing a petition begging carriers and manufacturers to lock down their devices and persecute the root community.
Sent from my ThunderBolt using Tapatalk
You can't talk sense to these people, they just keep going and going and complain later when the companies institute crazy rules and pricing. It's illegal, plain and simple, but you'll never convince them of anything.
Carnage9270 said:
Says everything I needed to know. Moving on...
Click to expand...
Click to collapse
Was more intended as a reference to the GB Rom vs the XDA Noob Video, but whatever flips your skirt lol
Sent from the Swag ThunderBolt ADR6400L with some GingerLove (Gingeritis 1.0) using XDA Premium App
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
mcmillanje said:
Maybe Verizon wont, but somewhere along the line someone will know.
Every time you do this you are signing a petition begging carriers and manufacturers to lock down their devices and persecute the root community.
Sent from my ThunderBolt using Tapatalk
Click to expand...
Click to collapse
I agree, carnage, but we must still try. Unfortunately, too many people think only of short term selfish benefit, and not about long-term consequences for the whole community.
Sent from my ThunderBolt using Tapatalk
Carnage9270 said:
You can't talk sense to these people, they just keep going and going and complain later when the companies institute crazy rules and pricing. It's illegal, plain and simple, but you'll never convince them of anything.
Click to expand...
Click to collapse
not to add fuel to the fire but it is not illegal to root your phone.. and aren't you yourself falling into the category of "people" that refuse to believe what others have to say as true?
redtechjunky said:
For all those who worry about a bricked device with rooting, fear no more.......
http://www.droid-life.com/2011/06/16/verizon-begins-charging-full-price
I received this link from my buddy who works internally for Verizon this morning, after i asked him about this two weeks ago as some rumors were floating around saying VZW would charge you full price if you rooted and needed a replacement
Sent from the Swag ThunderBolt ADR6400L with some GingerLove (Gingeritis 1.0) using XDA Premium App
Must Watch Before Any XDA Forum Post http://goo.gl/b4IJJ
Click to expand...
Click to collapse
Your internal friend gave you a link to an android blog site...
cool story bro
Pretty much what the title says.
A few weeks ago, I (and whoever else) got the chance to take a survey with a $50 payout.
I completed the 3 days of questions and all that good stuff. I didn't get a followup email or anything though.
I was just wondering of anyone has received this $50 or a followup email.
I'm going to call the company who hosted the survey. Ill followup with what they say.
Sent from my HTC VLE_U using Tapatalk 2
Dang, I forgot about this, they never sent me the info on the follow up, so I never got the chance to participate. Bummer since I would have loved to give T-Mobile a piece of my mind, and gotten $50 for my trouble.
What kind of things were discussed?
Sent from my H1S using XDA Premium.
MadJoe said:
Dang, I forgot about this, they never sent me the info on the follow up, so I never got the chance to participate. Bummer since I would have loved to give T-Mobile a piece of my mind, and gotten $50 for my trouble.
What kind of things were discussed?
Sent from my H1S using XDA Premium.
Click to expand...
Click to collapse
Mainly just asking how what when where why on your One S. How did you hear about it? Are you satisfied? What made pick up the One S? If you were to market it to your friends what would you tell them?
A bunch of nonsense like that. It was a 3 day(5 questions per day).
I talked to support and supposedly it takes 4-6 weeks to get the $50 incentive. "If you don't get it by the end of July call back to get it situated"
Sent from my HTC VLE_U using Tapatalk 2
Hey guys,
Since I already posted this in another thread, I thought I would post a new topic just in case anyone misses it.
I've got a friend working in Three who is able to get yourself the S4 at £35 a month but can also give you a £30 credit and some extra minutes too :good:
If anyone is interested then feel free to give me a message
Just out of curiosity, has anyone bought the phone from Three yet? How was your experience?
BTW this isn't just exclusive to the S4, there's other phones too.
was due for an upgrade from three, got the £35/month 500 min unlimited data also got a home signal box for free as i get bad indoor coverage.
Sent from my Nexus 4 using xda premium
Now I wish I was in the UK.
Sent from my GT-N7000 using xda app-developers app
big_b0sss said:
was due for an upgrade from three, got the £35/month 500 min unlimited data also got a home signal box for free as i get bad indoor coverage.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Nice one! Have they sent out the home signal box yet?
squabbi said:
Now I wish I was in the UK.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Haha
After a few PM's with several other members I thought I'd post how this works...
I simply forward your phone number and name to someone who works in Three's direct sales department based in Glasgow. They'll contact you at a specified time and discuss the phone, the plan and the offer with you. It is up to you whether you want to place your order right there and then or place the order at another time. The order must be placed over the phone however in order to qualify for the deal as this is the only way they can add the credit and minutes to the account.
Contact me for more information if you are interested :good:
As for why I'm posting this here, let's just say I owe this person a favor
Basically DarkStones mate will be getting a commison from each of you. Which I personally think is a nice thing to do, just a shame im mates with my local store manager so already have mine ordered.
Well played to you though mate!!
DarkStone1337 said:
Nice one! Have they sent out the home signal box yet?
Haha
Click to expand...
Click to collapse
no it will be shipped with the phone. have you any experience with home signal box?
Sent from my Nexus 4 using xda premium
big_b0sss said:
no it will be shipped with the phone. have you any experience with home signal box?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Not personally no, but I've heard from others that it works pretty well
Just a heads up guys, from 26th April onwards, there will be a £49 upfront cost for the phone if you buy it online or phone into inbound sales.
Of course I can get this waived for you even after this date :good: Also, this is a new contract and not an upgrade to your existing contract for those that are interested.
big_b0sss said:
no it will be shipped with the phone. have you any experience with home signal box?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Using one now, works very well, the range is limited though.
Sent from my HTC One using xda app-developers app
isn't this the same deal on the Three website which you could also get around £75 cashback via TCB???
fazzxx said:
isn't this the same deal on the Three website which you could also get around £75 cashback via TCB???
Click to expand...
Click to collapse
You wouldn't get the extra minutes and TCB may take a while to track. The credit can be applied immediately to the account by ordering directly from Three via myself. An additional £30 credit can also be added to a friend or family Three account if you have their phone number too.
I'm always suspicious of posts like this - how do we know that the 'friend' who works for Three isn't the OP.
Sent from my Nexus 4 using Tapatalk 2
it is always expensive in UK than US
pnnorth said:
I'm always suspicious of posts like this - how do we know that the 'friend' who works for Three isn't the OP.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Simply put, I don't need to, look at my history and you'll see what I really do for a living. I'm just helping out, to be honest it doesn't matter to me whether people are suspicious or not though
realpg said:
it is always expensive in UK than US
Click to expand...
Click to collapse
I really disagree with that
Jme369 said:
Using one now, works very well, the range is limited though.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
how limited, same range as wifi router??
Sent from my Nexus 4 using xda premium
Hey guys, just a quick bump to let you know that the offer ends at the end of this month. Also, a big thank you to everyone who has taken this deal up :good:
My S4 is due to come on Friday, can't wait ^_^
I just got an open box SCH-i535 on eBay.. I've noticed that once in a while when I take a photo in landscape mode, I get some artifacting. Hoping that somebody could give me some feedback on this situation.. EG if it is common, if I should return the phone hehe.
That's got to be hardware issue, I'd definitely return it.
Sent from my SCH-I535 using xda app-developers app
XdrummerXboy said:
That's got to be hardware issue, I'd definitely return it.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Thanks for your speedy response. I had pretty much come to the same conclusion... Could not find any mention of a similar problem in my google searches and hours of reading through forums... It hasn't happened again since that day, but i do NOT want to take my chances. This is the first "new" phone I've gotten for myself in a while. Grandfathered unlim in Verizon, so I buy phones off-contract. Man I miss my Droid 4 Slider. May have to spring for another one..