If anyone knowledable on anything that pertains to my problem could help me out I would be very grateful..here's the scoop..
I have had my polaris for over a year now (out of warranty) and for the longest time I've had issues with the touch screen not responding correctly and having to re-calibrate it all the time. I finally figured out what the issue was yesterday after I hard reset the device and the screen was still messed up...I had been using a dock for this device that isn't manufactured very well -- using the dock day in day out for a few months at work actually bent the pins on the USB connector on the cruise to the point where some of them were touching each other (yikes!)
So, I gave the phone to my dad who's an engineer, he took it to work and used a microscope or whatever and some tools and got the pins back straight again..now the screen works fine! Needless to say that dock is in the garbage now. The brand was "BoxWave" -- stay away from their products, they are JUNK!
Anyways -- I still have a problem with the scroll wheel.
Spinning the wheel does not work at all -- the Up, Down, and Left buttons work when pressed, and the wheel does light up, but spinning it doesn't do anything. Also the Right button doesn't work either. The button in the middle works okay. All of the working buttons cause the light to go on.
The logical conclusion here to me anyways seems to be that the bent pins caused permanent damage to the scroll wheel...I'm very glad it didn't cause perm. damage to the screen (or anything else, so I hope!!)..but anyways -- what would be the best option for me at this point?
Call HTC and have them fix it and pay out of pocket?
About how much would they charge for something like this (ballpark)?
My dad is a very skilled electrical engineer -- he would be willing to take it apart and fix it for me at work..he's got all the tools and stuff for it and doesn't mind at all...what parts should I look into ordering?
Thanks for any help anyone can provide here.
Hi,
I have a similar problem the up, left, right and turning the wheel does not work on my polaris either and I have not damaged it whatsoever. So, i do not think your button problem is because of a possible short circuit. But, sorry to tell you but I do not have a solution to the problem.
I thought I was certain, but occaisonally my screen still dies.
Perhaps it was permanently damaged? It is much better than before though -- but no matter what I do -- the wheel spinning does nothing, and the Right key does nothing at all.
Do you have any clue what part we would need to get replaced?
I am looking to replace the screen as well due to scratches.
I believe it's called a "digitizer" (the screen part not the wheel)
No, sorry. But if you do find out let me know as well.
Thank you.
found this on ebay
Hi,
Guys I found this on eBay. It says it can repair this kind of issue. Although I do not have the time to test.
So, here it is
http://cgi.ebay.com/HTC-Touch-Cruis...ries?hash=item19b5e3f64f&_trksid=p3286.c0.m14
P.S. if anyone does test this please give us your feedback. Thank you
What?
Did you post the wrong link or something?
That is a SIM card.
This thread is about the scroll wheel \ DPad.
EDIT:
Nvm, I see in the auction it says its a ribbon or something.
I dunno about this one...but it's cheap.
I still have not even gotten around to repairing my screen \ usb port though...god damn money.
If i order this ill let u know.
OK so I just purchased a new charge port and digitizer, but I have yet to see ANYONE selling a replacement scroll wheel.
Alot of people are selling the "housing" but it's missing the wheel!
Anyone know where to get a replacement metal panel and wheel only, not the entire housing?
I found a jog wheel for the shadow -- wonder if it would fit?
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
surgex0 said:
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
Click to expand...
Click to collapse
wow good luck!
Check out this link:
http://cgi.ebay.com/FULL-HOUSING-FO...wItemQQptZPDA_Accessories?hash=item2551ec66c6
and i also found this for you (is that what came wrong), but you have to make sure it's the 2007 Touch Cruise and see if yours is the POLA100 or POLA200:
http://cgi.ebay.com/ORIGINAL-HTC-TO...wItemQQptZPDA_Accessories?hash=item5883c9282c
http://cgi.ebay.com/HTC-Touch-Cruis...temQQptZPDA_s_Pocket_PC_s?hash=item1c0d5c098c
Hope that helps!
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
I had the same problem but on a 2 year warranty Touch Cruise. Phone was fixed and re-installed with WM 6.1
Know I face Bluetooth connection problems again and the BT hotfix is not accepted anymore.
I do have to say that the upgrade after re-installing should have been left behind.
I have the same problem... Scrol wheel not working en button to the right
anyone ever fixed this?
Hey Guys!
I've got the same problem with the wheel and the right button. So I was wondering if anyone fixed the problem?
I have no warranty anymore
I think I know what's your problem, mates.. It seems that it is essential for almost any P3650 - the cable, which is going from the jog wheel to the keyboard control unit tears apart just before (or exactly at) the copper pads on the molex thingie, that plugs into K/B unit (damage is so slight, that it barely can be seen).
I had no luck looking for the jog wheel sold seperately from housing, or at least with that plastic-chromed buttons cover. If anyone finds out that it is possible to obtain it seperately - I would greatly appreciate
Btw, same problem goes for sim holder's cable - I have replaced mine 2 times already (you can get 'em for around 15$ from ebay).
Sorry for my english - it's a bit rusty atm
Same problem here..wheel doesn't function can't find the part by itself ..
Touch Cruise jog wheel & keyboard
Exact same here - jog wheel scrolling broken & right selection does not work. Besides, my "call" key stucks time to time.
So for now I've just got both of them - jog wheel and keyboard (not the entire housing) from ebay, 15 & 7 $ respective
wheel ordered from the following ebay location :
cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rt=nc&nma=true&item=260656153778&si=1E2jM09T8qOM9DzM6uzrXo5Qiqg%253D&viewitem=&sspagename=STRK%3AMEWNX%3AIT
same provider has keyboard also, for some reason it is not on eBay active items. But you can contact the seller and ask for it.
I gonna replace both in a near future, and will update about the result.
Sooo, my Touch Pro has acquired many scratches along the way, and the buttons are a bit wonky. The home button has a sort of... Fold towards the upper left edge of it, the spacebar and backspace button requires more firm press for it to respond and I'm thinking of giving it a new lease of life.
As for the scratches, I was wondering would Brasso work? What would you guys reccomend? Same goes for the other teency problemos that's starting to get me to hate my TP day by day xD
Pick up an OEM case/keyboard (digitizer if screen scratched) off eBay, have some genuine cases off recycled devices at graded conditions.
Any other option is pointless.
Interesting, I've been attempting to search for guides on xda-developoers regarding how to change them pieces of hardware but I can't find any.
Do you know of a guide somewhere or would the process require more of an intuitive approach? They keyboard's top priority at the moment sooo, the rest can wait xD
How bout the screen itself? There's no deep scratches, just minor ones from daily wear and tear accumulated over the months, how would I get rid of em? Or AT LEAST make em almost unnoticable? =D
As for the buttons on the main screen (the ones with the call and hang up buttons), is there any way to replace them or am I stuck with em forever?
EDIT: I popped through the archives and found a couple of links, now to actually know how to replace them :s What I'm gonna be replacing would be they keyboard as a priority, but at the same time, I'd like to know how to replace the digitizer or the LCD itself. I heard the latter would be a more complicated process and due to a teenager's allowance, I doubt I can afford to lose this phone or break the parts that I plan on buying xD
Service manual can be found in wiki & via google search.
Screen replacement tips can be found in some threads & youtube may have some guides too.
It is not too hard if you read up well on dismantling & take a lot of care.
You could always strip it down before commiting to purchasing parts and then you can judge your chances of successful reassembly before commiting $
Another option could be buying a device with hardware fault if housing & screen good !
Hey guys, the GF left her phone up high and was knocked down and now the screen seems to be dead. Lights up for a moment when turning on then just goes dark. Pretty sure it's operating fine underneath (still need to plug in to computer to check for connectivity), but assuming just the screen needs to be replaced, what are my options?
Is that something I could possibly replace or perhaps send it off to somebody on this forum for repair? How much ($) are we looking to fix? Better to just sell on ebay?
Thanks!
I did a quick search on ebay concerning a new LCD for the Atrix 2 and they seem to cost around 80 bucks... I don't know if that would be a worthy investment since depending on your contract you can maybe get a new one for about that price...
What I can tell you from personal experience is that it is most likely to be a major pain in the ass to replace the screen on your own... I once changed the front frame of my HTC Desire and I basically had to disassemble EVERYTHING including unglue-ing the touchpanel from the frame taking out all sorts of boards and stuff, and I never got rid of the little dust that would get between digitizer and LCD..... (the memories )
But I'd say if you're confident in your technical skills and a new LCD would be worth your money then you might consider going for it...
I don't know but I'd estimate the cost of a professional repair around $150-$200...
One tip just in case: Make sure that no dust gets onto your screen/on the inside of your tuchpanel because once you start "cleaning" it off (with a towel) you'll never get it as clean as it was...
I posted this as a question in an existing thread then realized that was a douche move, so here it goes:
As I was replacing a digitizer (which by the way is hell on this phone, so much adhesive ) I accidentally broke the tiny flex cable that connects to the navigation button. This was horrifically stupid considering the cable disconnects so easily, but I figured it was more efficient to leave it connected since I was working around it very well.
I contacted HTC, and they want me to send it in, which I find to be laughable since the part takes about a second to connect. The regular mytouch 4g button looks very similar in every way, except the flex cable is oriented in the other direction -- looking at the top of the button, the cable dips down and goes to the right versus the left on this phone. As it turns out, this is the most difficult part of the phone to find online! I failed to find it anywhere, and gave up after an hour on google.
So I am left with a dilemma:
1. Gamble and order the mytouch 4g button and try to twist it into submission, since the connectors are literally the same;
2. Find a broken mt4gs somewhere on the cheap. (hint hint, I check my PM's once in a while )
Hopefully a circuit like this would be a standard model, and HTC wouldn't need to change it.
Your thoughts? Any advice would be appreciated as this is a friend's phone, and while I have something (rooted) he can use, I feel like crap.
Thanks!
Well, here are my toughts:
Since the MyTouch button is fairly cheap, I would buy one and fight with it. It would great if it works, and there's really no reason they should have changed it.
I wonder why these navigation buttons are so hard to find?? I looked around too and couldn't find anything.
If you don't have an aversion to ebay, you can get parts phones there. Usually they have a trashed screen, or took a swim. The problem with the ones which someone decided needed a bath is that you really never know what parts are good. Don't these phones often have a problem with charging (that is, they plug in but now power). Those would be ideal for you because they work except for whatever is wrong with that charging.
Anyway, here's a search I started : http://www.ebay.com/sch/Cell-Phones..._dmpt=Cell_Phones&rt=nc&LH_ItemCondition=7000
I really hope you get this fixed. I can't help my friends with even the simplest of problems because I'm so afraid of making a tiny mistake. I'm glad you're a better friend than me. If the MyTouch button works be sure to write back!
If I remember right, there was a thread a while back about this. The regular MyTouch 4G buttons won't fit in it, unfortunately. The buttons are sized different.
Thanks for the replies!
I found it, FINALLY, after 2 hours of search engine hell. Had to not use Google for a change. The part is literally in one location on the internet I think, a site called mengtor.com... had to search for "trackpad replacement" instead of "navigation key".... and there is a $50 minimum. Sucks, but they also had a reasonable LCD/digitizer combo for the galaxy s 4g I needed, so it all worked out. I am swimming in broken phones and hand-me-downs
-Sent from my phone using stuff and things
Got a couple of spare Shifts lying around that each had a separate problem.
On one the screen wouldnt come on at all, but the digitizer worked. Took it apart and noticed alot of wear on the ribbon. So the screen wont turn on but the digitizer and capacitive buttons register.
On the other the screen came on but the digitizer and capacitive buttons wouldnt respond unless the screen was slightly slid up at the top. So took apart and found the ribbon is actually split across and folded on one side. Funny how it actually worked until I put it back together. Now sliding it doesnt work either.
Tried swapping ribbons on each of the devices, issues remain. I did eventually get the split/folded ribbon to register a touch response ONCE since the swap, but not sure if it just wigged out on me for a minute.
So is there any kind of mix/match thing I can do to try and Frankenstein these phones to work?
FYI: both phones are RUU'd back to stock
To me it seems that both need new flex cables. I think you could just get new flex cables through Amazon. They're about $17 and ship directly from China.
I agree with Chad, it sounds like the Flex Cables are done. You may want to take his advice. But just be forewarned, make sure if you go with Ebay that the seller has good feedback. Also make sure to wear gloves whenever working on Devices, ground the work surface, and yourself. Static is not your friend .
oh dont worry, my shop is quite well equipped for anti-static and safety for both me and the devices i work on ^_^ i have been to ebay and found a worthwhile contributor for flex cables. thanks for the input guys. i still have NO IDEA how the split cable was even functioning. i feel as though if i had never decided to investigate the initial issue i would have been fine.
if anybody would like the two devices in their condition you may make me a small offer. not that im trying to really sell them off as i would like to have them as spares in case for whatever reason my working one decides to crap out and i have extra parts until i do get a flex cable. would be nice to have one on hand anyway. the cable in my current device is perfectly fine, but they do have a tendency to wear out especially since this one is quite used.
the one that originally had the split cable is in beautiful condition with hardly any scuffs or scratches on the digitizer. the other has a fine split on the right side of the digitizer, but it doesnt obscure its use. my current one is cricKet flashed with a similar split on the left of the digitizer. funnily enough it has 3g service but cant make calls or send texts outside of Pinger which is awesome because that means i still have contact outside of my home. it actually had working 4g until i obtained S-Off. now itll connect to 4g but wont actually send or receive any data.
Well keep us posted on how it goes. When you do decide to repair them.