Welcome. Well, my problem is this, my touch screen not functioning periodically. This means that every once in a short time starts to go crazy, so I tapne something and here start something else. It was as if someone touched me in different places display and use that make my job has become impossible. I downloaded some miracle Touch Visualiser, which showed me that they are in different times, two or even three fingers placed on the screen, although it was not touched ... still turns me something inadvertently, or something not quite touching and I see to highlight that if someone had touched, and turns on .. Does anyone know what fault is it? Why is this happening? What can I do about this? Waiting for quick response and thank you in advance
Remove your screen guard and check if your problem persists.
But i haven't screen guard..... its impossible, because sometimes when it has locked the phone up and for a moment it was good
marcind70 said:
But i haven't screen guard.....
Click to expand...
Click to collapse
I am not sure if you understood me previously but I meant scratch guard.
If you don't have one then there could be many reasons for the same, try these steps and see if it helps:
* Check your touchscreen, put this code (*#0*#) => Touch => Run your fingers over the grid of boxes.
* Make a backup of all your data & factory reset your handset.
Do update on the progress.
There is no scratch guard. And what about? Sometimes I can perform this test, but sometimes it is not because the line that I draw, she turns and appears in different places, and sometimes the phone just does not respond to touch, does a black screen and locks up. Already restored to factory settings, did not help...
marcind70 said:
There is no scratch guard. And what about? Sometimes I can perform this test, but sometimes it is not because the line that I draw, she turns and appears in different places, and sometimes the phone just does not respond to touch, does a black screen and locks up. Already restored to factory settings, did not help...
Click to expand...
Click to collapse
Which country are you from buddy ?
Try flashing your stock ROM back using to your device, if still doesn't help take your device to the service center as it could be a hardware problem.
I'm Polish, I apologize for my English ok, I'll take it to the site, I have a warranty card. Thank you
marcind70 said:
I'm Polish, I apologize for my English ok, I'll take it to the site, I have a warranty card. Thank you
Click to expand...
Click to collapse
Do keep us updated on what the service center tells you.
Related
I have just done a hard reset on my XDA. However, I am unable to get past the Align Screen mode as I align the screen but it won't go any further.
How can I get past this so that I can get into my XDA and synchronise it?
Thank you
Why isn't it getting past screen alignment? Is it not responding to taps?
V
My XDA responded to virtually nothing - I tapped the screen and it took 5 minutes to respond to every tap instead of instantly. I was advised to do a hard reset, but when I do the screen taps to align the screen, the cursor goes to the middle of the screen and nothing else happens so I am unable to progress.
Any help would be appreciated.
Ive this problem as you do,
Anyone can help?
please
Gill said:
My XDA responded to virtually nothing - I tapped the screen and it took 5 minutes to respond to every tap instead of instantly. I was advised to do a hard reset, but when I do the screen taps to align the screen, the cursor goes to the middle of the screen and nothing else happens so I am unable to progress.
Any help would be appreciated.
Click to expand...
Click to collapse
Weird...
Are you using a screen protector? If so, take it off before alignment; it's possible that there's some crud stuck underneath it that's registering a tap, or something.
I can't think of anything else, besides a faulty touchscreen, or some dirt in one of the edges of the screen. Sorry.
Try reflashing the rom. If that doen't work then looks like you've got hardware failure.
kindly redirect me on how to flash the rom?
im very new
Thank you
Use the search please...
http://forum.xda-developers.com/search.php
and type what you want on the form...
A friend brought me a good one today. He has an AT&T Touch Pro with a touch screen issue.
He brought me the phone months ago and I flashed the ROM. All was good. He then deleted a bunch of files one night accidentally and hard booted the phone in an attempt to get the files back. Upon hard reboot the phone hung at the calibration screen and he could not get past that. To describe, the screen calibration works on 3 of the 4 corners, if you hold the press the stylus to the screen quite firmly, but the top right corner will not calibrate however long I told the stylus to the screen.
He brought it to me today and I figured that a fresh ROM would resolve the issue. So I loaded a new ROM and the phone hung again at screen calibration. So I did some research and found a "welcome.not" work around to get us past the screen calibration issue. This was successful and I was able to get us to the home screen.
The issue is that the screen is very unresponsive and I have flashed the device so it's not a ROM flash issue. Is there a driver he might have accidentally deleted that is not reinstalled on a ROM flash? I know I am probably grasping at straws here but I thought this community might have some insight to what the issue is.
I have also considered the idea that I may need to replace the digitizer for this phone if that is the issue and am prepared to do so but thought I would throw this question out to the community for any tips/tricks or ideas you may have before cracking the case on this thing.
Thanks for your help in advance.
--Mike
Oh and I forgot to mention that sometimes the screen works if you tap it continuously but most times, there is no response.
--Mike
Moved as not ROM Development.
Hey Mike,same issue over here.I couldn't find any solutions so far.By the way,what's that "welcome.not" thing?
Well,after some google search i ended up with this.http://bittangents.com/2008/10/28/removing-welcome-message-doctors-appointment-on-pocket-pc-2003/
I suppose that you were meaning that...right?
Check out this one too
http://forum.xda-developers.com/showthread.php?t=355010
The calibration of the screen
IWPantel - Thanks for referring to my blog
To stop the welcome message, you need to put the Welcome.NOT in the root of a sd card or of the device. I don't believe this is your issue, however.
There are typically three reasons why the screen will become unresponsive.
#1 You have a bad touchscreen. Assuming that the screen was working perfectly, I highly doubt this is your issue.
#2 You are calibrating the screen with the stylus straight up. Believe it or not, the touch point changes if you are straight up and down, or if you have the stylus as if you are writing. The angle will affect the touch point.
#3 You have a conflicting .reg file in the Application or Platform directory of the handheld. The calibration settings are stored in the device's registry and they need to be updated. If you did a persistant registry tweak (where it exports the registry into NV ram, the calibration settings will overwrite the calibration settings you create on system startup.
Feel free to contact me with any questions.
-Brent
brentblawat said:
IWPantel - Thanks for referring to my blog
To stop the welcome message, you need to put the Welcome.NOT in the root of a sd card or of the device. I don't believe this is your issue, however.
There are typically three reasons why the screen will become unresponsive.
#1 You have a bad touchscreen. Assuming that the screen was working perfectly, I highly doubt this is your issue.
#2 You are calibrating the screen with the stylus straight up. Believe it or not, the touch point changes if you are straight up and down, or if you have the stylus as if you are writing. The angle will affect the touch point.
#3 You have a conflicting .reg file in the Application or Platform directory of the handheld. The calibration settings are stored in the device's registry and they need to be updated. If you did a persistant registry tweak (where it exports the registry into NV ram, the calibration settings will overwrite the calibration settings you create on system startup.
Feel free to contact me with any questions.
-Brent
Click to expand...
Click to collapse
Brent, I had the same problem here! My Fuze simply stopped responding to my touchs....
#1 Taking this as true
#2 I tried a hard reset, but nothing happens. I can not touch the screen to calibrate
#3 I just can not understand what you proposed.
Please, help me!
I don`t know why, but my cell just back to normal!
Now it's everything working!
@brentblawat - How come you are a Junior Member when your answer is so hardcore.
Anyhows, I have the same problem with my phone, I have tried all the software tricks I could think of. I guess your point 3 asks us to manually enter the calibration data in registry. Have tried it doesnt work.
I cant replace the hardware as I have Tmobile MDA and I dont get the spare parts for this here. the digitizer is different from the one in Touch pro.
The "show touches" option allowed me to find out why I had some trouble with the digitizer since yesterday. It is not cracked.
There is a single point on the screen showing a touch at all times. If I touch that point, it disappears then comes back 1-2 seconds later.
The digitizer still works as it registers my touches as well, but a lot of apps cannot register more than one touch at a time, so they ignore my touches.
I read somewhere that doing a hard reset (completely wiping everything) would re-initialize the digitizer and make it ignore that stuck point, but I don't want to do that if that's not correct as I'd have to reinstall everything, re-do my settings and still have to figure out how to fix the stuck point.
Or is there an app that can make the tablet ignore that one little touch.
alkizmo said:
edit - I realized that when I wrote "FIXED" in the title, it sounds like I solved my issue. What I mean is that the single phantom touch is not moving, it's in a fixed position (unlike most phantom touch problems seen on other tablets)
The "show touches" option allowed me to find out why I had some trouble with the digitizer since yesterday. It is not cracked.
There is a single point on the screen showing a touch at all times. If I touch that point, it disappears then comes back 1-2 seconds later.
The digitizer still works as it registers my touches as well, but a lot of apps cannot register more than one touch at a time, so they ignore my touches.
I read somewhere that doing a hard reset (completely wiping everything) would re-initialize the digitizer and make it ignore that stuck point, but I don't want to do that if that's not correct as I'd have to reinstall everything, re-do my settings and still have to figure out how to fix the stuck point.
Or is there an app that can make the tablet ignore that one little touch.
Click to expand...
Click to collapse
First I'd edit the post (advanced edit) and removed fixed from the title - you should get more help.
Factory reset - Settings/Backup & reset is where I'd begin. There are no promises that will fix your tablet.
To minimize the grief of a reset use App Backup in the app drawer. Choose Data & App - select all - backup - and copy file to /Removable/MicroSD - OK
Restore with App Backup only works on the same version the tablet was on when the backup was made!
I don't know what the next step would be if your problem is not cleared.
I edited it now. I tried when I first posted, but I didn't remember the advanced edit option for the title
Thanks for the trick on restoring my tablet. I'll try the hard reset.
If that doesn't work. I will be taking apart the tablet and see if I can re-seat the digitizer.
I already replaced it once. This time it isn't cracked, but I know it fell a foot down just before the problem started. It was in it's case, so it was a soft landing on its flat surface. I'm surprised those things are so fragile. Asus should feel bad.
alkizmo said:
I edited it now. I tried when I first posted, but I didn't remember the advanced edit option for the title
Thanks for the trick on restoring my tablet. I'll try the hard reset.
If that doesn't work. I will be taking apart the tablet and see if I can re-seat the digitizer.
I already replaced it once. This time it isn't cracked, but I know it fell a foot down just before the problem started. It was in it's case, so it was a soft landing on its flat surface. I'm surprised those things are so fragile. Asus should feel bad.
Click to expand...
Click to collapse
I think reset is the proper place to begin with the problem you're having.
A couple of things to consider.
Did the spot immediately appear at the time you replaced the digitizer?
Did you take an update that may have caused the spot to appear?
The above are just my thoughts, not actual questions and may not prove helpful.
I have dropped my tablet a couple of times with no noticeable damage.
Good Luck!
tobdaryl said:
I think reset is the proper place to begin with the problem you're having.
A couple of things to consider.
Did the spot immediately appear at the time you replaced the digitizer?
Did you take an update that may have caused the spot to appear?
The above are just my thoughts, not actual questions and may not prove helpful.
I have dropped my tablet a couple of times with no noticeable damage.
Good Luck!
Click to expand...
Click to collapse
The problem only appeared 2 months after I replaced the digitizer.
I didn't update
Anyway, since I already had my tablet setup to flash the touchscreen firmware in order to use a different TS, I simply ran the flashing procedure again. It fixed the problem in seconds
I admit that if my tablet wasn't already setup (unlocked, rooted, superuser access), it would have been faster to reformat (if that would have fixed the problem).
TL;DR - Problem solved, I flashed the touchscreen firmware to force it to reset instead of formatting my tablet back to factory settings.
alkizmo said:
The problem only appeared 2 months after I replaced the digitizer.
I didn't update
Anyway, since I already had my tablet setup to flash the touchscreen firmware in order to use a different TS, I simply ran the flashing procedure again. It fixed the problem in seconds
I admit that if my tablet wasn't already setup (unlocked, rooted, superuser access), it would have been faster to reformat (if that would have fixed the problem).
TL;DR - Problem solved, I flashed the touchscreen firmware to force it to reset instead of formatting my tablet back to factory settings.
Click to expand...
Click to collapse
I'm glad you managed to clear your issue. I'll try to remember your fix for the future.
Thanks for the info.
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
mr_cg said:
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
Click to expand...
Click to collapse
Sounds like you have a digitiser hardware issue to me. Had the same on my Surface RT. Only fix was to get it replaced.
Yeah, I just got mine back from warranty digitizer recalibration.
tapatalkin'
Another TF700T here that just returned from RMA with digitizer repair. Went very smoothly for me and I have a TF700T that again works extremely well.
Do they replace parts or just recalibration? Is it possible to so this myself?
I have unlocked bootloader and i do not know if they will repair it without any problem. Any experience on this?
Hi,
First, sorry for my english...
Second, I have same problem since saturday 24 august with my TF700T. Buy november 2012.
I tried to updated to android 4.2 But it didn't solve my pb.
I try "Multi Touch test" app and I observed same problem than mr_cg. Thanks for your good description "Ghost touch"
Ghost disappear when i unplug and re-plug dock, (some time two or three time) but just for some second ...
mr_cg said:
Do they replace parts or just re-calibration? Is it possible to so this myself?
Click to expand...
Click to collapse
I would like to do so myself.... because i don't want send my tablet to asus and waiting infinity... any idea?
mr_cg said:
I have unlocked bootloader and i do not know if they will repair it without any problem. Any experience on this?
Click to expand...
Click to collapse
If you are root, you can perhaps try this app:
ILITEK Touch Utility
or
(less chance i think, it did for S2,S3) TouchScreenTune
Me i am not root, but if it is working for you, perhaps i will try to be.
Thanks for your help
Termajik said:
If you are root, you can perhaps try this app:
ILITEK Touch Utility
or
(less chance i think, it did for S2,S3) TouchScreenTune
Click to expand...
Click to collapse
Thanks for the hint. I tried the apps, but both do not solve my issues.
ILITEK ... descriptions sounds good, but unfortunately not working (i get always "access denied" even i have root for sure).
TouchScreenTune ... Based on description it should be also good tool to reduce/improve situation with ghost touches. Anyhow ... it is not working with TF700t.
I am just thinking if i should open the case again???
If with root permissions you don't find solution ... I think i should call Asus support for my first RMA..
snif snif.
Thanks for your return. I win a lot of time.
Same issue
I'm having the same issue here, but only when docked. Seems like I'll stop using the dock since I am out of waranty because I unlocked the bootloader ...:S
I've been having a similar issue very badly on the right side of my screen, it was practically unusable. I am also out of warranty because I'm unlocked. What I did to make it at least somewhat usable was go into the build prop and change my max touch screen events from 200 to 4, and changed my touch sensitivity from .001 to 1 (this setting may have only been available on CROMI. Anyway, now my touchscreen doesn't work on the right side, however it does work everywhere else, and most importantly I can still use the tab as a laptop in its dock. It's a bumm it doesn't work right, but it's better than a total loss!
Sorry guys, it is a failed design problem due to connection to the touch screen. see my post in the "so i took it apart" thread.
Cost me a ruined lcd screen to figure it out
Ghost touches
mr_cg said:
I had issues with my Asus TF700t that quite often it did not react on touch gestures.
And on the home screen the "change backround" dialog opened sometimes without any touch on the device.
This happend very very often when it was in the dock, but also without the dock (less occurence).
Now i know that the reason are ghost touches. By the usage of touch test apps (e.g. "Simple Touchscreen Tester" oder "Yet Another MultiTouch Test") i realized the ghost touches.
This touches are recognized always on the same coordinates. The multitouch test app detects 4 fingers on the same y-axis.
When the tab is in the dock and i open it completely to the maximum the two bolts from the dock are pressing very strong to the background of the screen glass. This is causing the ghost touches.
I opened the tab and tried to find what could be wrong (especially on the area where the touches are detected).
Anyhow i could not find anything. The only thing i noticed was the on the y-axis of the ghost touches the screen is fixed on the left and the right.
I check everything else closed the case ... but the ghost touches are still present.
Any idea how to fix the issue??? Who else realized the same issue???
Attached some screen shots from the touch test apps.
Click to expand...
Click to collapse
What a great thread! Thanks, I've posted this elsewhere but having just send my TF700 back to ASUS I now have a pretty good idea of what might have been wrong with it. Here's what I posted and what I've told them anyway. I've overlooked the Ghost touches unfortunately, so I will let them know that (if they don't already)......any comments welcome...
Asus Transformer S/N D20KAS016975
I've struggled with this tablet since purchase in April this year, not being at all familiar with tablets I did not know whether it was just me, the general setup, or the tablet itself at fault. Most certainly the performance is not satisfactory. I have done three 'Factory Resets' and numerous Soft Resets.
Intermittently, the tablet will scroll and flash through various apps, when I open it. Originally File Manager would open itself up, then I got the feeling the Weather app would upset things. Sometimes a browser would make it do the same. Then I tried various Launchers, but the best of them (I think) sometimes shows the menu unannounced. Same thing, on and off until I intervene.
It is also prone to do this just sitting open by itself.
Clearing the caches sometimes fixes this. Sometimes this will stop by itself, other times I need to either close the lid, press the lock button, or turn it off. Then it will be OK.
At times Gmail will scroll randomly through the accounts, messages, labels etc.
Every browser I've tried will sometimes shut itself off, especially if I try to type something into a message box, usually when I've spent some time doing this!
Occasionally I can feel a slight tingling sensation when I'm lightly touching the back of the screen.
One other thing: When left overnight the mouse doesn't work and the tablet needs to be turned off and on again for the mouse to work. I also think the screen doesn't turn off sometimes (can see a light).
At other times the whole thing works just fine.
Hope this helps.
Regards
Grant
Tablet arrived back this morning
GrantCC said:
What a great thread! Thanks, I've posted this elsewhere but having just send my TF700 back to ASUS I now have a pretty good idea of what might have been wrong with it. Here's what I posted and what I've told them anyway. I've overlooked the Ghost touches unfortunately, so I will let them know that (if they don't already)......any comments welcome...
Asus Transformer S/N D20KAS016975
I've struggled with this tablet since purchase in April this year, not being at all familiar with tablets I did not know whether it was just me, the general setup, or the tablet itself at fault. Most certainly the performance is not satisfactory. I have done three 'Factory Resets' and numerous Soft Resets.
Intermittently, the tablet will scroll and flash through various apps, when I open it. Originally File Manager would open itself up, then I got the feeling the Weather app would upset things. Sometimes a browser would make it do the same. Then I tried various Launchers, but the best of them (I think) sometimes shows the menu unannounced. Same thing, on and off until I intervene.
It is also prone to do this just sitting open by itself.
Clearing the caches sometimes fixes this. Sometimes this will stop by itself, other times I need to either close the lid, press the lock button, or turn it off. Then it will be OK.
At times Gmail will scroll randomly through the accounts, messages, labels etc.
Every browser I've tried will sometimes shut itself off, especially if I try to type something into a message box, usually when I've spent some time doing this!
Occasionally I can feel a slight tingling sensation when I'm lightly touching the back of the screen.
One other thing: When left overnight the mouse doesn't work and the tablet needs to be turned off and on again for the mouse to work. I also think the screen doesn't turn off sometimes (can see a light).
At other times the whole thing works just fine.
Hope this helps.
Regards
Grant
Click to expand...
Click to collapse
Tablet arrived back this morning and seems all OK. Report indicates they replaced the LCD panel (new) & replaced the touch controller board (also new). And did various tests. Good service I think, no fuss. I'll let you know how it's going in a few days.
GrantCC said:
Tablet arrived back this morning and seems all OK. Report indicates they replaced the LCD panel (new) & replaced the touch controller board (also new). And did various tests. Good service I think, no fuss. I'll let you know how it's going in a few days.
Click to expand...
Click to collapse
Grant,
Was your tablet still under warranty? Did they charge anything? I wonder if they redesigned the digitizer connection or just put a new screen which will wear out as well. The digitizer connector runs along the bottom left of tablet screen. Same area is being pressed when you close dock, which wears it out.
You can go to developer settings and enable "show touches" (lowers tablet performance) then press on the bottom left edge of the screen, roughly 1/3 point of its length, and see if you get the ghosts to appear.
Warranty
dankens said:
Grant,
Was your tablet still under warranty? Did they charge anything? I wonder if they redesigned the digitizer connection or just put a new screen which will wear out as well. The digitizer connector runs along the bottom left of tablet screen. Same area is being pressed when you close dock, which wears it out.
You can go to developer settings and enable "show touches" (lowers tablet performance) then press on the bottom left edge of the screen, roughly 1/3 point of its length, and see if you get the ghosts to appear.
Click to expand...
Click to collapse
Yes, still under warranty (problem was there from day 1 although I didn't realise it at the time) and no charge. See attached pdf Customer report. Shows replacement Led panel, & controller board. No sign of ghost touches so far, and really working well actually. Early days yet, but I also note elsewhere in these forums someone mentioned their tablet not working properly 'upside down'. I neglected to mention it earlier but upside down isn't as funny as his respondents made out. I use mine often lying on the couch watching TV, with the tab upside down. Reason I mention it now is that mine acted up in those circumstances too. Anyway, that's fixed too.
Hey all,
Praying you can help as I'm soooo pissed at AT&T. So my wife's Galaxy S6 is only a 4 months old and for the last 2 months she has been dealing with this issue of her phone just randomly switching between apps and programs. For example her phone will just be sitting on the table and we hear a clicking noise (the same noise like when you text) so I look we look at phone and it's switching between messages, pandora, phone list etc. there is not set of apps/programs it chooses them at random. I tried shutting down some apps and no good. I called AT&T and they had me do a factory reset of the phone, no good. Took it to the store and they sent us to the service center for replacement. But when we got there they said there is water damage to the phone so we are SOL. Now i'm pissed, her phone has never been in water. She works at a hospital and when she comes home, all she does is wipe down the phone with a baby wipe and that's it. I tried to explain to them I understand where they are coming from but this is clearly a software issue. They are refusing to help us. I told them I work in the IT field and again it's clearly software issue or a lemon device, but they are hanging their hats on water damage of course.
So my question to you all, is there some way to roll back the software or to jailbreak it to fix this issue?
Has anyone seen or heard of this before?
Lastly I have this on video happening if anyone wants to see it i can text or email it to you.
Sorry so long....Thanks in advance,
Ryan
Sounds like screen issue whereby a portion of the screen believes it's being interacted with. Factory reset may be a good start. Backup anything you need to first of course!
Settings > Backup and a reset > factory data reset. Failing that it's a hardware fault and the vendor should advise where to get the device looked and and repaired. Good luck!
Sent from my SM-G920F using Tapatalk
jr866gooner said:
Sounds like screen issue whereby a portion of the screen believes it's being interacted with. Factory reset may be a good start. Backup anything you need to first of course!
Settings > Backup and a reset > factory data reset. Failing that it's a hardware fault and the vendor should advise where to get the device looked and and repaired. Good luck!
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply yeah we did that and no go. And like I said above they did tell us to go to the service center and they said cause the phone had water damage (which it was never in or around water) that they won't touch it.
You could try this:
Open the dialpad and dial: *#0*# to start "Testmode".
The test "Touch" will test your screen for touch events, just leave it, and see if something happens without you interacting.
Test "Sub key" will test all the hardware keys. The screen will change color if a key is pressed. Again, just leave it and see if the screen change color by itself.
Use doubletap on back-key to get back to menu.
Let us know the results.
/r0b
ernell said:
You could try this:
Open the dialpad and dial: *#0*# to start "Testmode".
The test "Touch" will test your screen for touch events, just leave it, and see if something happens without you interacting.
Test "Sub key" will test all the hardware keys. The screen will change color if a key is pressed. Again, just leave it and see if the screen change color by itself.
Use doubletap on back-key to get back to menu.
Let us know the results.
/r0b
Click to expand...
Click to collapse
Awesome thanks I will try this tonight when she gets home and will post results!
ernell said:
You could try this:
Open the dialpad and dial: *#0*# to start "Testmode".
The test "Touch" will test your screen for touch events, just leave it, and see if something happens without you interacting.
Test "Sub key" will test all the hardware keys. The screen will change color if a key is pressed. Again, just leave it and see if the screen change color by itself.
Use doubletap on back-key to get back to menu.
Let us know the results.
/r0b
Click to expand...
Click to collapse
Ok I tried what you told me. In "Touch" test the screen is white with a bunch of boxes that form a box with an X in it. I hear the phone clicking back and forth like it does when it's switching between apps/programs, but I do not see them switching on the screen like I normally do. Other than than nothing else happens. If I touch the screen the boxes turn green as I touch them. When I turn all the boxes green it takes me back to the main screen
In "Sub Key" test, the screen turns a mustard color and stays that way. Again I hear the clicking like it is switching between apps/programs but I don't see them I just see the mustard screen. If I hit the back key twice to return to the main menu the screen turns purple and then violet and then takes me back to the main screen
At the main screen, again I hear all the clicking but don't see the apps/programs I just see the main screen that appears after I put in the sequence you gave me.
There are many other options, would any of those help?
Thanks again!!
Ryan
Lastly it seems to happen far more frequently in this mode than when using the phone normally
juda222000 said:
Ok I tried what you told me. In "Touch" test the screen is white with a bunch of boxes that form a box with an X in it. I hear the phone clicking back and forth like it does when it's switching between apps/programs, but I do not see them switching on the screen like I normally do. Other than than nothing else happens. If I touch the screen the boxes turn green as I touch them. When I turn all the boxes green it takes me back to the main screen
In "Sub Key" test, the screen turns a mustard color and stays that way. Again I hear the clicking like it is switching between apps/programs but I don't see them I just see the mustard screen. If I hit the back key twice to return to the main menu the screen turns purple and then violet and then takes me back to the main screen
At the main screen, again I hear all the clicking but don't see the apps/programs I just see the main screen that appears after I put in the sequence you gave me.
There are many other options, would any of those help?
Thanks again!!
Ryan
Lastly it seems to happen far more frequently in this mode than when using the phone normally
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Click to collapse
Mustard color in sub key test means your app switching key (to the left of fingerprint key) is pressed down by itself. If all OK, screen stays black.
/r0b
Sent from my SM-G925F using Tapatalk
ernell said:
Mustard color in sub key test means your app switching key (to the left of fingerprint key) is pressed down by itself. If all OK, screen stays black.
/r0b
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
OMG awesome!! so now I know what the heck is going on!! thank you sooo much. Now is that something I can get fixed? I had a S4 a few years back and dropped it in water not once but twice. I had to take that phone apart a few times to cover it in rice and to replace a few parts (camera, mic, and antenna). Is this something I can do myself or can take somewhere and have someone do it or am I just SOL?
I would leave it to a pro, but if you feel comfy with disassembly of cellphones and have the right tools, go for it. Let us know how this ends.
/r0b
Sent from my SM-G925F using Tapatalk