I want to exchange my black HTC one x for the white one. Will att charge me a restock fee?
They shouldn't. You going to exchange in a local store? If so, give them a call and see what they say.
Sent from my HTC One X using xda premium
They will. By doing that they are unable to sell one more phone.
but.....
Try saying something is wrong with it. Tell them the screen had a weird hue or something. you won't get charged then
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Maroon Mushroom said:
They will. By doing that they are unable to sell one more phone.
but.....
Try saying something is wrong with it. Tell them the screen had a weird hue or something. you won't get charged then
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
yeah they will charge you a restocking fee.
one thing ive picked up from working in retail is use intermittent problems.
ex. the phone randomly reboots itself, ive tried master reseting, but its still doing it.
quite a few times ive seen peopel try the "colors a bit off" to have the employees tell them there is nothing wrong with that or trick them into believing it(even if the colors messed up)
at the same point kinda was your fault for not figuring out what color you wanted in the first place...
Also after you say it has the random reboot problem.... You can say you read on the internet that the grey ones come froma different factory from the white ones... White ones havent had that issue....
lol i bought mine from radioshack online, would i be able to walk into the store and switch for a white one ?
Crizthakidd said:
lol i bought mine from radioshack online, would i be able to walk into the store and switch for a white one ?
Click to expand...
Click to collapse
Hard to say.
Most of the time stores can only do like for like exchanges. Eg. the same color
I say keep the black. The white gets ugly real quick when it's dirty
Sent from my HTC One X using XDA
wpp105 said:
I say keep the black. The white gets ugly real quick when it's dirty
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I was just about to say that lol
Sent from my SGH-I997 using xda premium
I have ordered through Radioshack
online. Would I be able to exchange the phone at a local att store if there is anything wrong with it?
Sent from my Nexus S using XDA
kewlguru said:
I have ordered through Radioshack
online. Would I be able to exchange the phone at a local att store if there is anything wrong with it?
Sent from my Nexus S using XDA
Click to expand...
Click to collapse
I tried this with my LG Nitro when i ordered it. They wouldnt allow me to take it to AT&T because it wasnt purchased from them. What i had to do was return it to radio shack and wait 3 days for my upgrade to return back to my account. Then i could get it from AT&T.
Related
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
PHP is insurance. They send you a new device, not repair yours. I dont remember the exact pricing, but i think its about $120.
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Killbynature said:
Damn I rather just have the screen repaired oh well. Thanks time call them any idea how long it takes
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Daguse said:
They say 14days and your deductible is $130.
http://www.phoneclaim.com/t-mobile-program
Not sure if this will do it but it may and its only 70$.
http://www.htcrepairparts.com/touch-screen-for-tmobile-mytouch-hdmytouch-4g-htc-glacier-p-3408.html
Edit: After thinking about it, you would need the LCD not the touch. I did not see any but if you look a bit harder then I did you may find them. But let us know what you do.
Click to expand...
Click to collapse
Yeah the touchscreen stills works but lcd is completely cracked. Fell out of the power skin case....
Killbynature said:
I have PHP plan wondering how much it cost to fix the screen and are their any cheaper places. I check T-Mobile can't find it and I never used a third party. Has anyone used any other company than T-Mobile? Thank you for your time and all help appreciated
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I have had phone repaired at jetcity devices (google). They do a lot of iphones but they also do screens for Androids.
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Killbynature said:
I'm go with standard insurance I'm see if I can get the color change to red also.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I talked to one of the reps and they said the only way they could change your color is if your original color is out of stock /:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Killbynature said:
Idk I know standard insurance with a defective product you have to send in the older model. Idk about going through asurion if I pay $130 they should send a whole new phone.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Not a whole new phone, only a refurbished device.
Well I'm going to do it I was one of the lucky ones to get a good screen hopefully I don't have to go through them again
Sent from my HTC Glacier using XDA App
Ok paid 130 free overnight shipping and they change the color for me was reluctant at first though.
Sent from my HTC Glacier using XDA App
sounds good... let us know about the screen.
The screen is good I got a refurbished red one. Using Trident case now Ill never buy another phone again without a case unless its has gorilla glass.
Sent from my HTC Glacier using XDA App
My local at&t store has these in stock. Best buy has no eta; since i got mine at best buy i have a week left to return it. Just wondering if anyone else has gotten their hands on one and what's your thought?
Sent from my SGH-I727 using xda premium
Man I want a white one
Sent from my SGH-I727 using xda premium
I just picked mine up. After the android update, my camera went wonky and I had to exchange for a second time. Unfortunately, I ended up with another sh*tty screen after finding a decent one. Decided to wait until today and try the white or return altogether (getting a decent screen is a crapshoot). Guys, there are zero blobs on this screen, it seems crisper and lines are a non-issue...it is nearly perfect! I have to wonder if Samsung addressed the obvious issues with the white version. If you are still within your 30 days and having screen issues, I HIGHLY suggest trying the white version. I finally feel like I got my money's worth and have zero regrets about this phone.
Sent from my SAMSUNG-SGH-I727 using XDA App
shorty473 said:
I just picked mine up. After the android update, my camera went wonky and I had to exchange for a second time. Unfortunately, I ended up with another sh*tty screen after finding a decent one. Decided to wait until today and try the white or return altogether (getting a decent screen is a crapshoot). Guys, there are zero blobs on this screen, it seems crisper and lines are a non-issue...it is nearly perfect! I have to wonder if Samsung addressed the obvious issues with the white version. If you are still within your 30 days and having screen issues, I HIGHLY suggest trying the white version. I finally feel like I got my money's worth and have zero regrets about this phone.
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
man I hope you are right...
returning mine to best buy tomorrow in hopes that they will get the white ones soon
shorty473 said:
I just picked mine up. After the android update, my camera went wonky and I had to exchange for a second time. Unfortunately, I ended up with another sh*tty screen after finding a decent one. Decided to wait until today and try the white or return altogether (getting a decent screen is a crapshoot). Guys, there are zero blobs on this screen, it seems crisper and lines are a non-issue...it is nearly perfect! I have to wonder if Samsung addressed the obvious issues with the white version. If you are still within your 30 days and having screen issues, I HIGHLY suggest trying the white version. I finally feel like I got my money's worth and have zero regrets about this phone.
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
How about some pix?
Sent from my SGH-I727 using xda premium
jthornton71707 said:
How about some pix?
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
I wish I had screenshots of the screen prior to the exchange but I do not, sorry, but just review the pics that other members have posted and you will get the idea. I have attached 3 screenshots from the new white version. On the phone I had prior to the exchange, the black background showed hideous blobs and blotches all over the screen but as you can see, the same exact black background shows zero blotches (on the lowest or highest brightness). Everythings looks so much richer and crisper on this one, imho...FYI, my screen is on a fairly low brightness setting.
to bad i dont know when i bought my phone.....or i would take it back to get the white one if they fixed the screen
just confirmed with BB that they will not carry the white version. Guess I have to keep my black one then
Noobixide said:
Click to expand...
Click to collapse
That is sexy!!! I want!!! Too bad I bought mine from Craigslist
Sent from my SGH-I727 using xda premium
They told me they would within two weeks
Sent from my SGH-I727 using xda premium
I actually went to ATT to get the HTC Vivid, but I was really disappointed with it. After talking to a very nice and intelligent sales rep, I decided to get the Skyrocket instead. When he went to get one from storage he realized that there were no black ones left. He told me that if we came back tomorrow (today) I could get a white one. His manager overhead the discussion and said "hold on". She walked back got a white one and told my sales rep he could sell it to me. I was very impressed with the level of service I received and I'm really happy with this phone. The white model is stunning IMO.
jthornton71707 said:
They told me they would within two weeks
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Same here
Sent from my SAMSUNG-SGH-I727 using XDA App
The White SR is great. The chrome trim and the chrome speaker grill adds some class.
Sent from my SAMSUNG-SGH-I957 using XDA Premium App
I've had a white one since Friday. So far, I love it.
Sent from my SAMSUNG-SGH-I727 using XDA App
http://m.bestbuy.com/m/e/product/detail.jsp?skuId=4526125&pid=1218482666449&pt1=mobile
jthornton71707 said:
They told me they would within two weeks
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
http://m.bestbuy.com/m/e/product/detail.jsp?skuId=4526125&pid=1218482666449&pt1=mobile
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
Damn I have 2 days to swap it. Hurry up BB.
Can someone confirm that there isn't any lines/blobs in this version please?
Ive been waiting for my skyrocket for 3 weeks now. Now I'm getting the white one hopefully today. Since they just came out yesterday. I finally get to have a new phone after using the captivate for a full year .
Was also able to return my black GS2 Skyrocket for a white one yesterday!! It feels smoother, the chrome lining does make it look nice, and under close inspection I could still see some vertical lining, but its less apparent than it was on the older gs2.
Maybe they did fix it, or I'm not seeing it. Then again it never really bothered me in the first place so I'm not entirely sure...
My phone decided it wanted to go for a swim on the 4th and is dead. Tried bag of rice to no avail. I have the insurance and was given the choice of the HTC Sensation or Galaxy S2. Went with the Galaxy.
Anyway, I just want to say thanks to everyone on this forum for the awesome ROM work and support over the last year or so. It's too bad we can't get the display drivers API from LG so we can get some ICS with working video love, but oh well.
Again, just want to thank everybody. I will now be hanging in the Galaxy S2 forums until my full discount comes into effect in February and I can get the S3.
Greg
Enjoy the GS2...
Quick question about this? How much did you have to pay? My phone its a little on the Fritz I was gonna call in a bit to get a replacement
Sent from my LG-P999
juny51 said:
Quick question about this? How much did you have to pay? My phone its a little on the Fritz I was gonna call in a bit to get a replacement
Sent from my LG-P999
Click to expand...
Click to collapse
It's $130, just called. My phone has been shutting off and going crazy when off the charger. Selected GS2 as well. Have to send the G2X back within 15 days.
How did you get the option to decide which one you wanted?
Sent from my LG-P999 using Tapatalk
G2xer said:
How did you get the option to decide which one you wanted?
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Also wanted to ask this. I needed a replacement and called. But they didn't give me the option they just said they will send me another g2x
Sent from my LG-P999
G2xer said:
How did you get the option to decide which one you wanted?
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
I called in and asked them what the replacement was. They said that the G2x is discontinued and not available as a replacement, so they gave me the option to choose between the SG2 and the HTC Sensation. When I said the SG2, they even gave me the option to choose between Black or White. I chose black.
gscavezze said:
I called in and asked them what the replacement was. They said that the G2x is discontinued and not available as a replacement, so they gave me the option to choose between the SG2 and the HTC Sensation. When I said the SG2, they even gave me the option to choose between Black or White. I chose black.
Click to expand...
Click to collapse
Similar situation here. They apologized that the g2x wasn't available and offered me a Sensation. I played it off as I hadn't heard of that phone before and asked if she'd mind waiting a minute while I looked at the phone online. She said sure and that I should check out the GS2 as well, that was another alternative. I said I was familiar with that and chose it, opted for white
Well as I stated in other post I was needing a replacement so I called in. But they didn't offer me a different phone. They shipped out the same one. Its cool with me but weird how "its not available" but I got one
Sent from my LG-P999
Lol exact same thing happenes to me on the same day! Luckily the phone works still, the lcd is kind of weird and i dont have insurance
Sent From My Handheld Portal Device
twism50 said:
Similar situation here. They apologized that the g2x wasn't available and offered me a Sensation. I played it off as I hadn't heard of that phone before and asked if she'd mind waiting a minute while I looked at the phone online. She said sure and that I should check out the GS2 as well, that was another alternative. I said I was familiar with that and chose it, opted for white
Click to expand...
Click to collapse
Wait, so i can just call in and get a new phone as a replacement?
Sent From My Handheld Portal Device
zoppp said:
Wait, so i can just call in and get a new phone as a replacement?
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
No. Your got water damage so they gonna make you pay. If it was something else like your charger port or speaker they replace for free
Sent from my LG-P999
juny51 said:
No. Your got water damage so they gonna make you pay. If it was something else like your charger port or speaker they replace for free
Sent from my LG-P999
Click to expand...
Click to collapse
But the OP says his phone went for a swim and is dead (water damage), but he still got a replacement.
Sent From My Handheld Portal Device
zoppp said:
But the OP says his phone went for a swim and is dead (water damage), but he still got a replacement.
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
Yea and he more then likely had to pay. That's just how T-Mobile does. Anything aside from hardware defaults you have to pay about 100-130 not sure exact price
Sent from my LG-P999
juny51 said:
Yea and he more then likely had to pay. That's just how T-Mobile does. Anything aside from hardware defaults you have to pay about 100-130 not sure exact price
Sent from my LG-P999
Click to expand...
Click to collapse
So basically if I paid $100ish, I could get a gs2
Sent From My Handheld Portal Device
zoppp said:
So basically if I paid $100ish, I could get a gs2
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
If you have insurance call them up tell them what happened and they will either offer you a different phone like gs2 or the same for that 100ish. I needed a new phone but they didn't offer me the gs2 they just sent me the same. But then again it was a free exchange so who knows
Sent from my LG-P999
juny51 said:
No. Your got water damage so they gonna make you pay. If it was something else like your charger port or speaker they replace for free
Sent from my LG-P999
Click to expand...
Click to collapse
I had to pay too, said the phone was acting up, battery dropping quickly, had to pull battery constantly. I also told them that I stooped at my TMobile store and they suggested I call them.
I've had to pay in the past too, fire a charging port issue. I believe you always have to pay, no matter what happened. I received a refurbished phone, perfect condition.
Sent from my SGH-T989 using xda premium
zoppp said:
So basically if I paid $100ish, I could get a gs2
Sent From My Handheld Portal Device
Click to expand...
Click to collapse
It was $130, and worth it. Stable Ics ROM, larger screen which is beautiful and works great outdoors.
Sent from my SGH-T989 using xda premium
juny51 said:
If you have insurance call them up tell them what happened and they will either offer you a different phone like gs2 or the same for that 100ish. I needed a new phone but they didn't offer me the gs2 they just sent me the same. But then again it was a free exchange so who knows
Sent from my LG-P999
Click to expand...
Click to collapse
How long ago was this?
Sent from my LG-P999 using Tapatalk
G2xer said:
How long ago was this?
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
I called Thursday And my phone got here friday
Sent from my LG-P999
Look what showed up at my work today.
It came directly from HTC for specific reps who won phones from HTC in April. I'd imagine they are releasing them very shortly since we received them as prizes today. Mine should be here in a few days and I'll check software versions to see if there are any differences.
suhailtheboss said:
Look what showed up at my work today.
It came directly from HTC for specific reps who won phones from HTC in April. I'd imagine they are releasing them very shortly since we received them as prizes today. Mine should be here in a few days and I'll check software versions to see if there is any differences.
Click to expand...
Click to collapse
No way!!!??! I shouldve waited...oh well lets see if the coating lasts like the international one
Sent from HTC one s
Well when i had talked to one of the higher ups at HTC in March, he said they planned on releasing the Black version at launch, but since the coating had the chipping issues they decided to delay it till they fixed it.
Hopefully this was the actual reason, and we don't have any chipping issues on these phones. I'll post some more pictures tomorrow or day after.
Ok cool thx, I wanna see if they fixed the problem
Sent from HTC one s
I can't see the picture:crying:
EDIT: It works now. Nice!
It does look sexy. Wow, though I do love my blue one.
leohdz148 said:
oh well lets see if the coating lasts like the international one
Click to expand...
Click to collapse
sended my black one in, got a new case & now everythings fine!
nooooo i wanted a black one
oh well. I will probably buy the black housing from ebay and change it myself.
I would have a black housing with a blue ring. that sounds pretty cool
this sucks if I woulda known T-Mobile was gettin this color I woulda waited..I might just go ahead and swap my blue housing for black now..I bought my phone used and its got a dent on the bottom right..is the chipping on the black housing really bad?
c19932 said:
nooooo i wanted a black one
oh well. I will probably buy the black housing from ebay and change it myself.
I would have a black housing with a blue ring. that sounds pretty cool
Click to expand...
Click to collapse
bro if you ever get your hands on the black housing, could you pleaaase let me know about it? am trying to get the black version too! thanks
I got my black One S today from HTC! Super stoked
Sent from my HTC VLE_U using Tapatalk 2
Wow I hope I can trade with someone.
Silver blue is nice but I prefer black red.
mjybarr said:
I got my black One S today from HTC! Super stoked
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
how'd you get it from HTC dude, i've looked all over but I cant find one except for international one? :[
I live in eu and got black one s with T-Mobile 2wk after release
Sent from my HTC One S using xda premium
Trade for a gs3
Sent from my SGH-T999 using xda premium
davwman said:
Trade for a gs3
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Don't u like the s3? If ur serious about it talk on pm
Sent from my HTC One S using xda premium
Phone is awesome. Just too much phone for me
Sent from my SGH-T999 using xda premium
Hello Gents,
Just to clarify, is this available at retail? Is it still 16 Gigs of internal? Also, S3 or S4?
*I went online and only saw the "gradiant blue" model available. Not sure if it's worth me calling into customer care or not...
Thanks!
It's not retail yet
Sent from my SGH-T999 using xda app-developers app
Cool. I'll check periodically.
My wife fell in love with the black model. She's still holding on to her GS2 and doesn't care for the GS3 or anything equal in size.
Went to Best Buy and had to exchange my S4 for another one. My phone kept losing connection to the network. It did it 3 times and all my text messages and missed calls would pop up all at once a couple hours later. Anyone else had problems? I don't know if it was the update. Seemed like everything started going wrong after.
I was in WalMart yesterday and asked the guy behind the electronics counter of they've had a lot of gs4 returns. He pointed to two boxes behind the counter and said those were the only two they've sold and both were returned days later for losing their connection to the network. This is in Leitchfield, KY.
Sent from my SGH-I777 using xda premium
h3lluvaninjuhneer said:
I was in WalMart yesterday and asked the guy behind the electronics counter of they've had a lot of gs4 returns. He pointed to two boxes behind the counter and said those were the only two they've sold and both were returned days later for losing their connection to the network. This is in Leitchfield, KY.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Hmm, don't know whats going on. I was thinking about getting the htc one but I came out with the same phone again. This one seems a lot more responsive. I don't know if I want to update it or just wait. I might have just got a bad phone. It's rarely that I have issues like that. The guy at Best Buy said most of their returns were because of lag.
Sure hope this doesn't happen with mine.
h3lluvaninjuhneer said:
I was in WalMart yesterday and asked the guy behind the electronics counter of they've had a lot of gs4 returns. He pointed to two boxes behind the counter and said those were the only two they've sold and both were returned days later for losing their connection to the network. This is in Leitchfield, KY.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Hey go jackets! I just graduated last Friday. Did grad school there. THWG!
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
I'm in Fort Worth, Texas. Maybe Samsung shipped out a batch of bad GS4s. Hopefully nothing goes wrong with my new one.
Yes, THWG! Go Jackets!
Sent from my SGH-I777 using xda premium
a buddy of mine had a similar issue on the SG4 and HTC One; turns out it was his sim card. which, by the way, was brand new. hope you guys have better luck.
Checked my phone for the update. Seems like it was already updated. So this phone must have been just delivered to the store the other day with the update preinstalled. I've only had the phone freeze one time when I was using the camera last night. Other than that everything is working great.
Sent from my SAMSUNG-SGH-I337 using xda premium
h3lluvaninjuhneer said:
I was in WalMart yesterday and asked the guy behind the electronics counter of they've had a lot of gs4 returns. He pointed to two boxes behind the counter and said those were the only two they've sold and both were returned days later for losing their connection to the network. This is in Leitchfield, KY.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Did they have the 32gb at Walmart?
hamzer11 said:
Did they have the 32gb at Walmart?
Click to expand...
Click to collapse
Not at that particular one.
Sent from my SGH-I777 using xda premium
h3lluvaninjuhneer said:
Not at that particular one.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I'm wondering if any do. I think I have like a day or two left and I'm still on the fence about getting the 32gb.
hamzer11 said:
I'm wondering if any do. I think I have like a day or two left and I'm still on the fence about getting the 32gb.
Click to expand...
Click to collapse
I haven't gotten mine yet, as I'm not eligible for upgrade until June. I'm on the fence when it comes to color, though. If I go with black, I'll definitely get the 32GB, but I'm kinda diggin' the white.
Sent from my SGH-I777 using xda premium