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Motorola support forums

Trying to get some direct answers for everyone, feel free to set up an account and join in and help me out.
https://supportforums.motorola.com/message/518489#518489

JRW 28 said:
Trying to get some direct answers for everyone, feel free to set up an account and join in and help me out.
https://supportforums.motorola.com/message/518489#518489
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Good luck with that. Ive been there since I got my A2 and havent gotten anything in the way of a direct answer about anything, let alone even a response from Motorola. I have gotten some useful answers about various things from other users there though, but if ur wanting to know about ICS or any updates/fixes in the works for us, dont hold your breath!
Sent from my MB865 using XDA App

I'm not so much worried with ICS right now as the source code was just recently released, it will take a couple of months before it even starts seeing the devices they have stated will get it if not longer. What i would wanted to know was about any updates and their stance on unlocking the bootloader.
They said they havnt heard of any updates and it was up to AT&T on unlocking the bootloader. Which sounds to me just like the run a around the Vivid owners are getting from both HTC and AT&T. No one is confessing and just a bunch of finger pointing. But with that said they(Vivid Owners) are putting up some pressure and if they see results we may have to do the same thing!

JRW 28 said:
I'm not so much worried with ICS right now as the source code was just recently released, it will take a couple of months before it even starts seeing the devices they have stated will get it if not longer. What i would wanted to know was about any updates and their stance on unlocking the bootloader.
They said they havnt heard of any updates and it was up to AT&T on unlocking the bootloader. Which sounds to me just like the run a around the Vivid owners are getting from both HTC and AT&T. No one is confessing and just a bunch of finger pointing. But with that said they(Vivid Owners) are putting up some pressure and if they see results we may have to do the same thing!
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Yeah, that doesn't fly for me cause AT&T sells the SGSII Skyrocket and it's bootloader is unlocked. So clearly, just having an unlocked bootloader doesn't leave the carrier vulnerable so i'm calling bs. Has to be Motorola!

Well I'm trying to bust AT&T's chops now via Twitter. We'll see how this goes.....

Have the Razr been unlocked yet?
Sent from my SGH-I727 using xda premium

No. Verizon has the Droid version locked down tight. The international phone is seeing a little progress but its still locked as well

Where can I see the international at?
Sent from my SGH-I727 using xda premium

http://forum.xda-developers.com/forumdisplay.php?f=1363
Look fir the posts with [GSM] in them. That is what they are calling the international version

JRW 28 said:
http://forum.xda-developers.com/forumdisplay.php?f=1363
Look fir the posts with [GSM] in them. That is what they are calling the international version
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Alright thanks ill see what they have. Once they get it unlocked wont be long till we can.
Sent from my SGH-I727 using xda premium

Yea that's what I'm hoping. They are pretty sure that when the RZR receives ICS that it will be unlocked. I'm hoping the same for us but hopefully sooner!

JRW 28 said:
Yea that's what I'm hoping. They are pretty sure that when the RZR receives ICS that it will be unlocked. I'm hoping the same for us but hopefully sooner!
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Yeah hopefully sooner! Just the thought of a phone with a locked bootloader makes me sick! Just look at the Vivid forums!
Sent from my SGH-I727 using xda premium

Yea there were several that swapped the A2 to get the Vivid just to be stuck in the same situation. That new white Skyrocket looks nice but if the screen isn't ant better then the SGII or Infuse its just a shame cause other then the screen it really is a nice phone.

Vivid is close to a unlock because of the rezound is almost unlocked. And reports say the new skyrocket fixed the color problem
Sent from my SGH-I727 using xda premium

Samsung to directly sell unlocked Verizon GS3

http://www.phonedog.com/2012/07/10/...-feature-unlockable-bootloader-599-price-tag/
Also spotted at Supercurio's twitter. https://twitter.com/supercurio
Now to decide if it is worth returning this one and just paying full price for an unlocked one.

buur11 said:
http://www.phonedog.com/2012/07/10/...-feature-unlockable-bootloader-599-price-tag/
Also spotted at Supercurio's twitter. https://twitter.com/supercurio
Now to decide if it is worth returning this one and just paying full price for an unlocked one.
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I'll be putting mine up on ebay, getting the unlocked one.

Was just about to post this. Wonder if this will aid in the bootloader issue as it atands. I don't have to he money for a 600 dollar phone haha.
Sent from my SCH-I535 using xda premium

wow... this better not fly. how does their original statement about keeping their network secure apply to the rest of us then?

I'm sorry but this is utter garbage. If any of us had known this was the way things were going to play out we would have held out for this one in the first place. This is really just unbelievable. First we are led to believe our SG3 is going to be the same as the rest, only to find out we have a locked boot loader, now they dangle a $600 "developer" edition in front of us after most people interested in the developer aspect have already pre ordered the regular one? Am I the only one who is really ticked off about this?

Good for Samsung, Verizon still sucks. If I had $600 I would buy one.

I assume this device would ship minus the ongoing wifi notification?

I'm sorry but this is utter garbage. If any of us had known this was the way things were going to play out we would have held out for this one in the first place. This is really just unbelievable. First we are led to believe our SG3 is going to be the same as the rest, only to find out we have a locked boot loader, now they dangle a $600 "developer" edition in front of us after most people interested in the developer aspect have already pre ordered the regular one? Am I the only one who is really ticked off about this?
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Yep, this honestly just made me even more mad at them. Why can't they just give us an unlock tool just like htc where its in their system?

Will this impede the developer efforts being made to unlock the subsidized model or will the devs deem it a waste of time?
Sent from my SCH-I535 using xda premium

Will this impede the developer efforts being made to unlock the subsidized model or will the devs deem it a waste of time?
Sent from my SCH-I535 using xda premium
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Not at all, it will just get us unlocked faster most likely.

I can't imagine it will... there will probably be a very small percentage of people who will own them so not really a huge point to dev for it. Hopefully it can help unlock though.

This is ridiculous.
Sent from my SCH-I535 using xda app-developers app

Div033 said:
Will this impede the developer efforts being made to unlock the subsidized model or will the devs deem it a waste of time?
Sent from my SCH-I535 using xda premium
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I'm worried this will set us back. Why mess with locked if you can just buy unlocked? Except not all of us are gonna be able to just eBay ours to buy this, whenever its actually released. I'm hoping the devs don't abandon this project.

Well, I think developers would like to test out encrypting the bootloader, so it should DEFINITELY come with a tool to enable encryption of the bootloader. And it should also allow them to disable the encryption afterwards obviously... right?
Hopefully Samsung will do the right thing and leave a loophole for us.

I am slated to receive my SGS3 via FedEx tomorrow. I am currently a customer with Sprint, and I had planned to drop Sprint for Verizon upon activating this new phone. I am seriously having second thoughts now.
The biggest reason for choosing the SGS3 for me was because historically, Sammy hasn't restricted their devices by locking the bootloaders. I came from using two EVO devices (4G and 3D), which had increasingly difficult-to-crack bootloaders. Though I eventually achieved S-OFF with both devices, I wanted to support a company whose track record indicated community with developers, not antagonizing us.
I knew I wanted to drop Sprint, and I will never, ever consider AT&T again. So, I have my pick of two carriers to choose, and I chose Verizon based on their LTE network which is both new and fast in my area. I will probably hold my phone unopened and unactivated for a couple of days until I decide.

lblacklol said:
I'm worried this will set us back. Why mess with locked if you can just buy unlocked? Except not all of us are gonna be able to just eBay ours to buy this, whenever its actually released. I'm hoping the devs don't abandon this project.
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I don't think they will. I've been going back and forth with keeping the phone or taking my chances with Sprint. I just got the phone today and decided I'll keep it on Verizon.
I think that there aren't many people out there ready to shell out 600 bucks for a phone. After all, look at how many "unlocked" phones you can buy, but yet people still get the contract phones. I have to agree with the other posters about how if anything, it will help us out with the locked phones. Who knows, maybe it's as simple as using the odin tool to flash a backup of an unlocked phone....considering they are probably the same model numbers.

itsmefu said:
Good for Samsung, Verizon still sucks. If I had $600 I would buy one.
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they both suck if you ask me. they should have had this option available before everybody preordered one
Kipland007 said:
wow... this better not fly. how does their original statement about keeping their network secure apply to the rest of us then?
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i agree. this better not fly is right. verizon says its compromises security in the network and yet this happens. sammy and verizon are all about the money anymore screw both of them
blockhead42 said:
I'll be putting mine up on ebay, getting the unlocked one.
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value is going to go way way down lol

tonu42 said:
Not at all, it will just get us unlocked faster most likely.
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Hope you are right. I hope we could take the unlocked Verizon bootloader from the dev phone and have the guy with JTAG equip flash it to this phone. I am clueless on this stuff but would be cool if it worked. I know I'd pay him to do it for sure.
Sent from my SCH-I535 using xda app-developers app

Once again guys let's not get our undies in a bundle. This could be the best news for us in the last few days. We might be able to use this...
Sent from my r00ted SCH-I535 using Tapatalk 2

This is crazy, but I do not feel like returning mine and then going to buy another one. Why can't samsung just release an unlock code or something for everyone? You really want to get some customers PO'd do what exactly samsung is doing. I know once I am due for an upgrade again samsung will be down low on my list right above moto if they do this and do not give those of us who bought it an option to unlock.

Developer Edition Verizon GSIII with Unlockable Bootloader

Like the title states, Samsung will be releasing a Verizon Developer Edition GSIII with Unlockable Bootloader. Thoughts? Comments? Curse words?
I mainly want to know, will this impact our data plan if we purchase this product.
http://www.androidcentral.com/samsung-offer-hacker-friendly-developer-edition-galaxy-s-iii?utm_source=ac&utm_medium=twitter

This pisses me off even more than the bootloader being locked in the first place. Not only would I have to sell my normal S3, I'd have to wait for one of the developer ones, most likely with a tiny stock, to ship to me. I don't know how Samsung could possibly think this is a valid solution after the majority of people who want to hack their phone bought it when it came out.

SlimSnoopOS said:
Like the title states, Samsung will be releasing a Verizon Developer Edition GSIII with Unlockable Bootloader. Thoughts? Comments? Curse words?
I mainly want to know, will this impact our data plan if we purchase this product.
http://www.androidcentral.com/samsu...galaxy-s-iii?utm_source=ac&utm_medium=twitter
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I want to know how soon it will be available. I would gladly sell my new S3 on Ebay to buy an unlocked one.

Any chance this could help people on here unlock the bootloader on the VZW S3?
I'm also slightly skeptical of this. I don't see this anywhere else but on some blogs. I can't find anything official from Samsung.
Hmm, according to CNet, Samsung sent this out as an email. That could be why there's no official release.
I also don't see that you can currently buy anything from http://developer.samsung.com
Ahh, verified https://twitter.com/SamsungJohn/status/222832375422402560

What a pile of steaming ****.
**** you, Verizon.

it should be noted guys that hardware wise its prolly gunna be the same.. ergo flashing the low level partitions will prolly "convert" ya
im just saying that based on speculation..

When?!
That's the question I have.
Also, will it have all the vzw junk and the annoying notification spam?
Can't wait for the answers.
Sent from my Galaxy Nexus using XDA Premium via Verizon Wireless

This is the most annoying frustrating thing. Do I return the phone before the 14 days are up now? I don't really want to spend double on the exact same phone... F u Verizon.

This could be good news for us. Looks like Samsung is getting some heat from us. I say keep the calls to Samsung going and also the facebook comments going. I keep telling that I'm returning because of this. They don't want to hear this..... Keep going guys...
Sent from my ADR6400L using xda app-developers app

This is absolutely disgusting.
I don't know why people support this, or why people are assuming we'll magically be able to flash the developer firmware/bootloader to our standard Verizon Galaxy S3s.

Haven't read into it yet but is this version only available unsubsidized? Or can it be purchased at a subsidized price if I haven't upgraded yet?
Sent from my Glitched MIUI v4 fascinate using the premium XDA app.

ExodusC said:
This is absolutely disgusting.
I don't know why people support this, or why people are assuming we'll magically be able to flash the developer firmware/bootloader to our standard Verizon Galaxy S3s.
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i would imagine that shot is at me, like i said just guessing i dont see any reason why not.
using something like dd to write every single partition to another device and basically "clone it" would then bypass the checks for certain software.

shabbypenguin said:
i would imagine that shot is at me, like i said just guessing i dont see any reason why not.
using something like dd to write every single partition to another device and basically "clone it" would then bypass the checks for certain software.
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No, that wasn't directed at you or anyone in particular- I was more referring to the tons of support the model was getting in the IRC channel.
I don't understand it, because I seriously doubt it will help.
It's possible, but I'm really doubting it.
Regardless, unless it does prove as a method for allowing consumer-level devices to be unlocked, it is practically useless to almost all Galaxy S3 owners on Verizon.
I'm not bashing anyone, I'm just disgusted Samsung and/or Verizon would think this is an okay alternative.
Also, how about all that "unlocked devices will hurt the network" stuff from Verizon? I believe there's a bit of a contradiction here.
Edit: Just restating, no hard feelings towards you, shabbypenguin, or anyone else, it just blows my mind Samsung and Verizon would pull this.

DrkGhst87 said:
Haven't read into it yet but is this version only available unsubsidized? Or can it be purchased at a subsidized price if I haven't upgraded yet?
Sent from my Glitched MIUI v4 fascinate using the premium XDA app.
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You'll be buying directly from Samsung so there will be no subsidy. You'd have to sell your Verizon-bought phone and use the cash for this if you want to do it on the cheap.

So basically the phone doesn't come with a warranty why offer warranty on a phone that people want to hack Verizon u piss me off I'm on sprint and I probably hate Verizon for doing this just as much as u guys
Sent from my SPH-L710 using xda app-developers app

Giving my locked GS3 to my wife.
Well this will make my wife happy. As soon as the developer version is available I'm going to get it and give the locked GS3 I just got today to my wife.
One question though, assuming the locked version can be unlocked, does that mean development for both devices will be the same? Or is it possible that they will have to have separate development?

Rev3ge07 said:
So basically the phone doesn't come with a warranty why offer warranty on a phone that people want to hack Verizon u piss me off I'm on sprint and I probably hate Verizon for doing this just as much as u guys
Sent from my SPH-L710 using xda app-developers app
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Every device has a warranty, until you unlock it. Technically. And unless they can see that it was ever unlocked when you lock it back up...it's all good
Sent from my Galaxy Nexus using XDA Premium via Verizon Wireless

http://forum.xda-developers.com/showthread.php?t=1756483
it worked!! lol j/k

Good bye unlimited to those who still had it. I'm going to ride out the one I have. Guess they will need to add another developer area for these devices.

incubus26jc said:
http://forum.xda-developers.com/showthread.php?t=1756483
it worked!! lol j/k
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Haha! On a serious note, are you going to purchase this Developer Edition GSIII? I read the original article as I was waiting in line at Fed Ex to pick up my GSIII. I am seriously thinking of returning my GSIII and getting this.

For those on Verizon who are upset about the locked bootloader...

On a whim I sent Verizon a message asking about the locked bootloader for the Verizon
My original message just to clear things up:
I just recently received my Galaxy S3 which I pre-ordered from
Verizon. I was wondering if you could provide me with any
information on the locked boot loader that Verizon put on my
device. Is there a way I could unlock it? Can you provide a key or
a tool that I could use to unlock my device? I know that Samsung
released a developer edition for the Galaxy S3 but I am confused
on why Verizon would maintain their lock on the phone.
Any information on this topic would be greatly appreciated.
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And got an interesting reply back:
Thank you for contacting Verizon Wireless about the boot loader for the Galaxy S3. I know this may be frustrating but there will be a solution soon coming.
Samsung will be releasing a software update to unlock your device.
Right now, we do not have a date for the release but it shall be soon.
Verizon Wireless appreciates you as a customer and your patience in this matter.
Have a great weekend!
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Can anyone else back this up? This is the first I am hearing of it.
Edit: Screenshot of the email mentioned above.
http://i.imgur.com/ULA4X.png
Edit 2: Verizon just got in contact with me and confirmed that their previous message that they sent me (see above) was indeed about the global usage unlock and not about the boot loader. He also said that there is no work being done right now to unlock the boot loader on the SGS3. Although, he did suggest that they may revisit their decision down the road (as in several months from now) and possibly work up a patch.

I am intrigued, yet highly skeptical.
Sent from my Galaxy Nexus using Tapatalk 2

CBMC said:
I am intrigued, yet highly skeptical.
Sent from my Galaxy Nexus using Tapatalk 2
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Exactly, although I think this is a bit better than Panda saying he has the unlock keys. Still, not going to get my hopes quite yet...

They want you to think the upcoming update is a unlock, but it will really lock it down even tighter! LoL
Sent from my SCH-I535 using Tapatalk 2

Did anyone ever think Verizon locked down this phone because they want to push their variant as an enterprise device? This is the only one I believe that came with the vpnclient app.
Sent from my SCH-I535 using xda app-developers app

CBMC said:
I am intrigued, yet highly skeptical.
Sent from my Galaxy Nexus using Tapatalk 2
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This.

Why would Sammy sell a dev variant if verizon is just going to unlock their phones? Just doesn't make sense

show screenshot of the email please

You think maybe all the negative press combined with their inability to stop Samsung from releasing the dev version that could be a key to unlocking anyways which would make them look even worse and heavy handed combined to make them want to change it.
Honestly just hopeful thinking, but it would sure make me a happy camper.
Sent from my SCH-I535 using Tapatalk 2

If Verizon wants to heavily compete with the dev edition, they will release an unlock tool

I emailed Verizon a few days ago. I got the standard "we're looking into it" response.
Today I got an email from them saying that they were happy to hear my issue was resolved. I figured this was just their ****ty customer service but now I might be in conspiracy mode.
Dun dun dun
Sent from my SCH-I535 using Tapatalk 2

Juicy92 said:
If Verizon wants to heavily compete with the dev edition, they will release an unlock tool
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There will be no competition, at least from a sales standpoint. Verizon will easily outsell Samsung. 99% of people either don't care about a locked bootloader or can't afford/justify the unsubsidized pricing. If they did unlock it, it would be a pr move. (or legal) Now I definitely expect the dev model to attract higher prices on ebay, craigslist, etc.
Sent from my Galaxy Nexus using Tapatalk 2

Maybe the email was just a stupid CSR who thought you were referring to SIM unlocking. doesn't make sense that Samsung would be releasing that instead of Verizon though
Sent from my SCH-I535 using xda app-developers app

CBMC said:
There will be no competition, at least from a sales standpoint. Verizon will easily outsell Samsung. 99% of people either don't care about a locked bootloader or can't afford/justify the unsubsidized pricing. If they did unlock it, it would be a pr move. (or legal) Now I definitely expect the dev model to attract higher prices on ebay, craigslist, etc.
Sent from my Galaxy Nexus using Tapatalk 2
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This ^

AftermathLK said:
show screenshot of the email please
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As requested. All I did was black out my personal info. Sadly I'm under 10 posts so all I can do is attach the file. Lemme get to 10 and I can post a better one.

cordell12 said:
They want you to think the upcoming update is a unlock, but it will really lock it down even tighter! LoL
Sent from my SCH-I535 using Tapatalk 2
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I wouldn't be surprised about this.

Kipland007 said:
I emailed Verizon a few days ago. I got the standard "we're looking into it" response.
Today I got an email from them saying that they were happy to hear my issue was resolved. I figured this was just their ****ty customer service but now I might be in conspiracy mode.
Dun dun dun
Sent from my SCH-I535 using Tapatalk 2
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Maybe they made some progress...

killerabbit37 said:
As requested. All I did was black out my personal info. Sadly I'm under 10 posts so all I can do is attach the file. Lemme get to 10 and I can post a better one.
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Thank you, now I'm curious lol

killerabbit37 said:
Maybe they made some progress...
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I guess then the question will be who gets the bounty? Donation to Verizon anyone?
Sent from my SCH-I535 using Tapatalk 2

Kipland007 said:
I guess then the question will be who gets the bounty? Donation to Verizon anyone?
Sent from my SCH-I535 using Tapatalk 2
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me for putting the pressure on them with my petition. j/k

[Q] Does T-Mobile know you're rooted?

So I have been on T-Mobile for a few weeks now. I downloaded the "T-Mobile My Account" app to manage my account, pay bills, etc. I got a notification today from the app telling me some test results and one of them was saying I was rooted. So is this info sent to T-Mobile and they know that I am rooted or are these test just done locally for my own info? And does T-mobile even care if we root our phones? I'm not really worried, I'm just curious about it. Screenshots attached below.

jsgraphicart said:
So I have been on T-Mobile for a few weeks now. I downloaded the "T-Mobile My Account" app to manage my account, pay bills, etc. I got a notification today from the app telling me some test results and one of them was saying I was rooted. So is this info sent to T-Mobile and they know that I am rooted or are these test just done locally for my own info? And does T-mobile even care if we root our phones? I'm not really worried, I'm just curious about it. Screenshots attached below.
Click to expand...
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They can because of this app, but they won't do anything about it. You can still get a replacement device and use JUMP and all that.

aooga said:
They can because of this app, but they won't do anything about it. You can still get a replacement device and use JUMP and all that.
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Yeah, I didnt know how strict they were. You hear things about rooting voiding your warranty and all. Like I said, I'm new to T-Mobile. But I dont see myself needing a replacement or anything anytime soon. I've never broken a phone before.

jsgraphicart said:
Yeah, I didnt know how strict they were. You hear things about rooting voiding your warranty and all. Like I said, I'm new to T-Mobile. But I dont see myself needing a replacement or anything anytime soon. I've never broken a phone before.
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Yeah the people at the store near me actually encourage people to root their device if they can and get rid of all the bloat. Most carriers don't even look at the phone when it comes in. They just wipe the entire thing anyway.

aooga said:
Yeah the people at the store near me actually encourage people to root their device if they can and get rid of all the bloat. Most carriers don't even look at the phone when it comes in. They just wipe the entire thing anyway.
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Good to know. I've never heard of sales reps at mobile stores actually suggesting root though. I come from stuck up Verizon. lol

jsgraphicart said:
Good to know. I've never heard of sales reps at mobile stores actually suggesting root though. I come from stuck up Verizon. lol
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I've yet to meet a T-Mobile sales rep that knows the first thing about rooting
Sent from my Nexus 5 using xda app-developers app

laker666 said:
I've yet to meet a T-Mobile sales rep that knows the first thing about rooting
Sent from my Nexus 5 using xda app-developers app
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The T-Mobile store by my house was saying he roots his, was boasting that the Nexus 4(just came out at the time) he could tether all he wants with no T-Mobile restrictions. He pushed my Mom to buy Nexus 4(which wasn't that hard she had a Nexus S) so yeah it certainly happens. If your a phone tech nerd why not apply for T-Mobile, Sprint, At&t etc)
Sent from my Nexus 5 using XDA Premium 4 mobile app

T-Mobile really doesn't care. You can talk about rooting and jailbreak in front of them and they'll tag along with you about it.
Sent from my Nexus 5 using xda app-developers app