Is anyone else seeing very slow notifications of new gmail messages on their HTC One S?
My HTC Desire also received them within a few seconds, but the One S seems to take up to 15 minutes to get them. I can't find any settings to change, HTC seem to have hidden away any options?
Thanks
I seem to have found my own solution - I have an Exchange account also configured on the device, and I had "Smart Sync" enabled for it.
Changing that to "Push notification" has seemingly moved gmail to push notifications too...
So if i don't have an exchange account I'm likely to have problems with mail coming in slow?
No, I think it's a bug (or "feature") when you configure an Exchange email account, alongside a gmail account.
If you don't configure an Exchange account at all, then Gmail seems to run fine - it's only if I configure Exchange, then select "Smart Sync" as the email collection method, that Gmail also becomes affected by the Smart sync policy.
Since it seems as though you found the solution I'm going to close this. Pm me if you need it reopened.
wardfan220
Sent from my HTC EVO 3D via Tapatalk 2.
Related
I just graduated from a Blackberry to the HTC Incredible. After a few days of use and way too much forum browsing, I still have a few issues that I cannot resolve. Please help if you know of any solutions!
1. PHONE: If I dial one of my local contacts and do not include the area code, the call log labels the call as UNKNOWN. This is somewhat frustrating as every phone that I've ever owned was sophisticated enough to known that I'm dialing a known contact even if the area code is not included.
2. CONTACT SYNC: I synced my Blackberry with Outlook. I had no problem getting all of my contacts into the Incredible, but now I want to sync them with Google Contacts and ditch Outlook. I cannot change the PC Sync label on each contact in my phone though, and I'm not even sure if it has anything to do with it.
3. CALENDAR RECURRENCE: I often need to enter meetings to repeat on multiple days of the week. For instance, I may have a review meeting every Tuesday and Thursday. Is there a calendar app that has the capability of recurrence in this manner? I know this is a popular problem, but I have been unsuccessful in finding a solution. It seems insane to have to enter these types of recurrences through Google Calendar to have them sync with the phone properly.
4. MAIL: If I setup my "native" or default google account in the HTC mail app, it syncs with IMAP to get all of the existing mail. HOWEVER, it will not show any new mail that comes in. I have unchecked the sync with the Gmail App ( I cannot remove the account from the Gmail App), but no matter what I do, I cannot get new mail in HTC Mail. Each time I try removing the account from HTC and setting it up again, the new mail shows up, but nothing new from then on.
5. POPUP NOTIFICATIONS: I love the notifications that I get in the status bar for new mail or text messages. Is there anything that I can use to have these notifications popup in a new window on my screen?
Please help! This is an awesome phone, but it just seems that some of the "basics" are missing.
Why didnt you post this in the HTC Incredible subforums? I doubt you will get an answer in here.
My sister recent went from a Blackberry to a Thunderbolt. She liked how on the BB she could delete an email off her phone and still keep it on the server and wants to know if it's possible to do this on the Tbolt. She doesn't use gmail. It's a Cox Communications email account. Is it possible to do this on Android?
Sent from my PC36100 using Tapatalk
Stolen from another forum (original post regarded an EVO - but likely applies to all Android OS phones.
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Mail accounts use one of 3 protocols: Exchange, IMAP and POP. Both Hotmail (as of a few weeks ago) and Exchange use over-the-air (Active) sync technology so when you delete a message on your phone, it's removed from the server and thus your client program as well (web/Outlook). IMAP also supports a similar 2-way update.
In order to only delete messages off your phone but not the server, you need to set up your mail accounts with POP instead. POP downloads a copy of and sends mail to/from the server -- nothing else. Hotmail supports POP but your Exchange server may or may not (a lot of larger companies policies do not). You'd have to contact the Administrators to find that out.
If they don't allow POP on Exchange, then ask if they can forward a copy of your mail to another public mail service, like Gmail. Then you can add the Gmail account to your phone via POP.
Remember, if you still want to sync your Contacts and Calendar with Exchange, you need to keep those and just uncheck Mail instead of deleting the Exchange account entirely.
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My 2c:
Not sure if it will work - I personally just delete on the fly, be damned the server. However, when I had an old LG v11000 (Envy Touch) I had the VZW email service on it - and even if I deleted from the phone, it was sitting on the server when I logged into Gmail. It was set up "POP3" style.
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
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Is that under the phone settings?
Sent from my PC36100 using Tapatalk
I believe its under settings int he mail app. as in go to the mail app then press menu more settings etc to get there as listed.
not sure about your email client but doesnt imap do that or you can choose to change it how you want it
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
Click to expand...
Click to collapse
That worked. Thanks.
Glad I could help. Sorry didn't see your previous post till now.
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
Click to expand...
Click to collapse
I am having the same, or a similar problem. On my PC I use POP3 to access my mail; the ISP recommended using IMAP on the HTC (with different "in" and "out" mailbox settings for the HTC IMAP i.e. on the HTC two different settings for in and out). Was working fine but then found that messages I had received on my HTC were not appearing on my PC when I got home (my PC had been off, usually it is on, syncing every 2 minutes). I think this is because I had deleted them from my HTC in the meantime.
Trouble is, there is no setting ""delete mail on server" to check or uncheck under mail/menu/more/settings/send & receive, so I cannot follow the above advice. Only Mail size limit, Update schedule, Download options (it's not in there), Auto download message, Folder to sync, Reply with original text and Always bcc me.
What am I missing please ? Software says it is Android 2.3.3.
Thanks in advance.
I use K9 mail and go to more/settings/fetching mail/when I delete
I am flummoxed. I changed the HTC settings from IMAP to POP and did some tests; nothing being deleted ie still available on server. But when I looked at "Send and receive" options, I now have a list with 2 new option, inluding ""delete mail on server". It was not there before. Honest !!
I have been bak and re-set the thing to IMAP, and then the option about deleting from the server disappears again. So I am not going mad. But why should the options be different ?
low on memory
My father In-law has a Thunderbolt and is constantly having a low on memory issue on his phone.. When I go and look at his app's, his exchange is hogging up 2.6 gigs of memory while everything else (APPS) is using only KB'S of memory nothing big.. How would I be able to transfer his exchange email to the SD card,, He has a 32 gig card with 26 gigs of it being free.
Thanks for your help.
the issue is prevalent on all androids: when using htc's mail to add hotmail (or sounds like any email), the synchronization is not quite right... if you have viewed or deleted an email, it is not reflected on the mail server and therefore the next synchronization you will be notified of "new mail" even though you have just read/deleted it.
everyone is blaming the fact it is a POP issue and the solution is to use Exchange or IMAP. there are MANY hits on google with supposed solution. however when i tried them out, i am still getting that annoying problem.
Use K9 mail. I have never had a phantom new mail with any of my non gmail email.
Sent from my Inspire 4G using the power of the dark side.
+1 to K9 mail
tried k9 for 5mins
it doesnt work very well with hotmail (according to the warnings) and i recall i had a problem with hotmail would put up captcha (the image verificaiton) and hinder k9's ability to get mail.
Go to your Hotmail account email option on your computer not your phone.
look for "POP and deleting downloaded messages"
There are 2 options,
Don't let another program delete messages from Hotmail. (If your other program is set to "delete messages from the server," we'll simply move them to a special POP folder. They won't be deleted.)
Do what my other program says-if it says to delete messages, then delete them.
Select the second one. It works for me. Your problem should go away.
For some reason Hotmail Exchange ActiveSync is not the true Exchange ActiveSync.
ah thanks. i recall they recently implemented that feature... that explains why my hero (which was working) also suddenly broke.
edit: it works. all fixed.
now i cant be any happier with my inspire (battery could always be better)
Hi all
This was a new one for me and i hope its a one off.
I was reading my emails using the undread option across mutiple accounts and once i had read them all and switched back to all mails view all of my mails had gone from the device.
I then exited mail and went back into it and it showed the setup account choices screen.
I checked settings and accounts and they were all still there with a green sync icon but checking the mail app they were not showing as registered.
The only fix i could find was a factory reset.
Has anyone else experienced this and is there a better fix? I have searched the forums and found nothing so far.
Annoyed
Sent from my HTC Sensation Z710e using XDA App
This also has happened to me multiple times. I had 2 accounts: exchange for work and pop/smtp for home email. Mail client crashed (do not remember exactly what i was doing) and upon re starting it i was presented with the screen to set up mail accounts.
Checking the Account & Sync in Settings listed both accounts, but the mail client was unaware of them.
First time this happened I simply re-entered account details in the mail client and everything worked.
Second time it happened I could enter the exchange account details but client reported that it could not connect.
This required a factory reset to fix. Called north american support line, they had no record of this problem on file & suggested I use k9 client due to history of mail client issues on other devices. I could not get k9 to work on exchange.
When it happened the third time, I was able to reenter the accounts into the email client again and things worked.
I am now evaluating touchdown mail client for exchange. I use the gmail client for some other accounts and it works fine.
We all know by now that the phone has been weird with emails. Sometimes the push email works and sometimes it doesn't. My main issue was my Gmail. I have 3x Gmail and 2x Work.
This is what I did. So far, it's working 100%.
Please know, this will only work if you DON'T use the Gmail app.
1. Factory wiped the phone. Once started up, do not add your Google account yet.
2. Go into Settings and Apps and disable all your bloatware while you're here and make sure you disable the Gmail app. When you get out of it, it'll reload Sense. After this, go ahead and reboot your phone to be safe.
3. Now go ahead and go to Settings and Accounts and add your Google account. With Gmail disabled, it will not sync your email. Your choice if you want to sync Contacts.
4. Next, setup your Gmail via Microsoft Exchange via server method. Email and Username is your full email address. Leave Domain blank. The server address is m.google.com
5. When finished, set it up Push Email and not Smart Sync. If you did not sync your Contacts via Google, you can do it here also. Same with Calendar and Tasks.
Done!
Click to expand...
Click to collapse
With this method, I haven't had any issues...YET
Please comment if this works well for you.
Maybe we can see if it's just Gmail accounts in general or any Microsoft Exchange accounts too.
Please NO iOS vs Android statements
Or you can do what I did and go into your advanced wifi settings and enable Best Wifi Performance. Since I enabled this my push notifications have been coming instantly.
NextNexus said:
Or you can do what I did and go into your advanced wifi settings and enable Best Wifi Performance. Since I enabled this my push notifications have been coming instantly.
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I had the issue regardless on WiFi, 4G, or LTE.
I am on LTE 100% so I prefer my faster connection
I know that this thread is about not using the Gmail app but I saw on the other thread about the email issues that some people complained about the Gmail app being slow too with getting push notifications.
I am a first time Android user and I have noticed that it usually takes several minutes for my phone to notify me in the GMail app. Is this normal across Android phones or does this push notification bug also affect the GMail app too?
nephipower said:
I know that this thread is about not using the Gmail app but I saw on the other thread about the email issues that some people complained about the Gmail app being slow too with getting push notifications.
I am a first time Android user and I have noticed that it usually takes several minutes for my phone to notify me in the GMail app. Is this normal across Android phones or does this push notification bug also affect the GMail app too?
Click to expand...
Click to collapse
This is NOT normal. The native gmail app should receive emails within 5-10 seconds (max) of when they would show up in your account if you were using a computer.
Sent from my HTC One X using XDA
What worked for me was extremely simple. After I setup the accounts, I went back into "Accounts & Sync" and under each account, I simply toggled "Sync Mail" off, then back on. After I did that to each account, push was enabled and working on all accounts.
Eric Weber
SightMax.com
chrikenn said:
This is NOT normal. The native gmail app should receive emails within 5-10 seconds (max) of when they would show up in your account if you were using a computer.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
So does anyone know of any solution to fix the issue for the Gmail app?
Sent from my HTC One X using XDA
My Gmail app doesn't push all my mail. When I check my gmail on my laptop, there is still unread mail in my inbox???