My sister recent went from a Blackberry to a Thunderbolt. She liked how on the BB she could delete an email off her phone and still keep it on the server and wants to know if it's possible to do this on the Tbolt. She doesn't use gmail. It's a Cox Communications email account. Is it possible to do this on Android?
Sent from my PC36100 using Tapatalk
Stolen from another forum (original post regarded an EVO - but likely applies to all Android OS phones.
----------------
Mail accounts use one of 3 protocols: Exchange, IMAP and POP. Both Hotmail (as of a few weeks ago) and Exchange use over-the-air (Active) sync technology so when you delete a message on your phone, it's removed from the server and thus your client program as well (web/Outlook). IMAP also supports a similar 2-way update.
In order to only delete messages off your phone but not the server, you need to set up your mail accounts with POP instead. POP downloads a copy of and sends mail to/from the server -- nothing else. Hotmail supports POP but your Exchange server may or may not (a lot of larger companies policies do not). You'd have to contact the Administrators to find that out.
If they don't allow POP on Exchange, then ask if they can forward a copy of your mail to another public mail service, like Gmail. Then you can add the Gmail account to your phone via POP.
Remember, if you still want to sync your Contacts and Calendar with Exchange, you need to keep those and just uncheck Mail instead of deleting the Exchange account entirely.
-----------------
My 2c:
Not sure if it will work - I personally just delete on the fly, be damned the server. However, when I had an old LG v11000 (Envy Touch) I had the VZW email service on it - and even if I deleted from the phone, it was sitting on the server when I logged into Gmail. It was set up "POP3" style.
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
Click to expand...
Click to collapse
Is that under the phone settings?
Sent from my PC36100 using Tapatalk
I believe its under settings int he mail app. as in go to the mail app then press menu more settings etc to get there as listed.
not sure about your email client but doesnt imap do that or you can choose to change it how you want it
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
Click to expand...
Click to collapse
That worked. Thanks.
Glad I could help. Sorry didn't see your previous post till now.
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
Click to expand...
Click to collapse
I am having the same, or a similar problem. On my PC I use POP3 to access my mail; the ISP recommended using IMAP on the HTC (with different "in" and "out" mailbox settings for the HTC IMAP i.e. on the HTC two different settings for in and out). Was working fine but then found that messages I had received on my HTC were not appearing on my PC when I got home (my PC had been off, usually it is on, syncing every 2 minutes). I think this is because I had deleted them from my HTC in the meantime.
Trouble is, there is no setting ""delete mail on server" to check or uncheck under mail/menu/more/settings/send & receive, so I cannot follow the above advice. Only Mail size limit, Update schedule, Download options (it's not in there), Auto download message, Folder to sync, Reply with original text and Always bcc me.
What am I missing please ? Software says it is Android 2.3.3.
Thanks in advance.
I use K9 mail and go to more/settings/fetching mail/when I delete
I am flummoxed. I changed the HTC settings from IMAP to POP and did some tests; nothing being deleted ie still available on server. But when I looked at "Send and receive" options, I now have a list with 2 new option, inluding ""delete mail on server". It was not there before. Honest !!
I have been bak and re-set the thing to IMAP, and then the option about deleting from the server disappears again. So I am not going mad. But why should the options be different ?
low on memory
My father In-law has a Thunderbolt and is constantly having a low on memory issue on his phone.. When I go and look at his app's, his exchange is hogging up 2.6 gigs of memory while everything else (APPS) is using only KB'S of memory nothing big.. How would I be able to transfer his exchange email to the SD card,, He has a 32 gig card with 26 gigs of it being free.
Thanks for your help.
Related
Hi people... WM6.0 is bugging me - every time I send/receive it deletes all of my old mail... Is there any way to turn this off?
Thanks in advance!
No ideas?
I have the same issue with GMAIL, but could not find a setting on the device to stop the inbox deletes. Also, the gmail pop3 settings online are not that clear on what to do?
I have the same problem, and the only way I found to keep my important mail, is by moving them to the spam folder...
If you configure the settings for the mail account to download "All messages" then they won't get deleted unless you delete them manually (in which case they'll disappear next time you send/receive). Just make sure you've only got what you need in your server Inbox....or you've got an unlimited data plan as it may take a while to download them all!!
By default, new mail accounts are setup to download "messages from the last three days" IIRC, which is why messages older than that will disappear from the phone's Inbox on a send/receive.
HTH,
Mark.
Mark Crouch said:
If you configure the settings for the mail account to download "All messages" then they won't get deleted unless you delete them manually (in which case they'll disappear next time you send/receive). Just make sure you've only got what you need in your server Inbox....or you've got an unlimited data plan as it may take a while to download them all!!
By default, new mail accounts are setup to download "messages from the last three days" IIRC, which is why messages older than that will disappear from the phone's Inbox on a send/receive.
HTH,
Mark.
Click to expand...
Click to collapse
gmail has a problem that it deletes any read mail. Kinda sucks, but it happens
In the Gmail options (not on your phone, but on the webpage) you can set it to retain a copy of the mail after POP retrieval.
bowlopho said:
gmail has a problem that it deletes any read mail. Kinda sucks, but it happens
Click to expand...
Click to collapse
It's not a GMail problem, this happens with all my POP3 accounts. My retrieval settings are already on All Mail - any more bright ideas?
has anybody successfully synced there fone to gmail???
cause i have run into a bit of a problem my fone checks gmail every 15 mins and i get my email and everthing but i cant send email. i use recent:username so that it doesnt deleat the messages on my fone. anyone?? know how to fix these?
I am having the same problem and I am looking for a fix right now. It's due to the port #"s that are required by gmail to send and recieve email through there servers.
I have it working...
what are your settings?
my outgoing mail server is 'smtp.gmail.com:465' then in the Options menu I have 'Outgoing mail requires authentication' selected, and 'use separate settings' is NOT selected.
Maybe try that...I know the Outgoing Mail requires Authentication needs to be selected in order for you to be able to send mail...
if I could suggest maybe searching the posts for a direct push email service, many of which are free, getting that setup, then simply forwarding all of your gmail to the direct push account. making sure it leaves copies in ur gmail inbox for checking/archiving later from ur pc.
it works fine for me on my phone,i can send and recieve flawlessly. my outgoing server is smtp.gmail.com:465 as well
ok thanks u guys it was easy i had the 'use separate settings' selected. but once i unselected it.. it worked.. so u guy know of any good free service for pushing gmail, that works good??
smileyaj2005 said:
ok thanks u guys it was easy i had the 'use separate settings' selected. but once i unselected it.. it worked.. so u guy know of any good free service for pushing gmail, that works good??
Click to expand...
Click to collapse
mail2web offers free push service, and you can forward your gmail from the account options to a mail2web account. I was doing that for a while and it worked extremely well! Website can be found at: http://live.mail2web.com
you know, its funny. i was just working on this today as well.
i have the settings that pocket outlook found for me:
incoming mail: pop.gmail.com:995
outgoing mail: smtp.gmail.com:465
domain is blank. i have the use seperate settings unticked etc..
but it keeps asking me for my username and password and domain
i am using the correct username and password as far as i can tell. connects okay on my pc with that login. but it keeps failing on my wizard. do i need to put something in the domain area?
wergeld
Hello...
After putting a new ROM on my phone...I'm having a weird issue. First off, I've double and triple checked my settings and they match what gmail requires and how it was set before the new ROM. secondly, all other data services (weather updates, web browsing, phone class, SMS, etc.) are working perfectly.
But if I try to send an email or manually send/receive, my phone pops out a message from my data connection that says "cannot connect: cannot connect with current connection settings. to change your connection settings, tap settings." and then provides a settings link and dismiss button. The rom used the auto config for ATT which seems to have gotten everything else working as expected, but I simply cannot send / receive email.
If i login to gmail directly from opera, everything works fine - but i cannot receive updates right away - slightly annoying.
Where it gets even weirder is the gmail java app will not download or send messages either.
Does anyone have any idea what may be wrong? Would this be a rom specific issue - or is a configuration for my phone wrong?
Thanks in advance everyone
hate to bump...but just curious if anyone else has experienced anything like this.
thanks.
I'm assuming when you typed in your Gmail address, Windows stated it found the setting and configured everything for you. The problem is Windows configures your Internet connection to be "The Internet". Deep inside the Gmail settings their is an option to change this to "MEdia Net". This may be your problem.
Go to MENU, then TOOLS, then OPTIONS, then click on GMAIL. Then click on EDIT ACCOUNT SETUP, then NEXT 4X, then ADVANCED SERVER SETTINGS. Then change THE INTERNET to MEDIANET. Then some more dones, and nexts, and finish. Hopefully this is the problem for you.
I've had similar problems and got to the point where I suspect it is something to do with ActiveSync.
I could receive emails, but not send emails, unless I deleted my account and reset it up again (not ideal). I started to realise this happened after I had connected via USB to certain connections, i.e. not a charger and not a computer, for example a USB car charger. In these situations the message would pop up asking me what I wanted to connect as: ActiveSync, External Harddrive or whatever the other option is.
It seems to me like the phone wasn't getting the right message and was then getting itself very much confused.
Deleting the account and resetting it up helped. Eventually (last weekend) I have Hard reset.
I'm also careful about which USB connections I now use.
Don't know if this provides some insight or use?
UPDATE: THis just happened to me again and I should point out that I don't use gmail, it's my own domain mail hosted by EasySpace. I suspect the problem is HTC Touch Pro though. I have been listening to music on my Touch Pro with a USB multi connector (3.5mm + power + other USB) connected. Wrote an email and it wouldn't send. Disconnected the cable, still wouldn't send, stopped all running apps (Messenger, ActiveSyn, Windows Media), restarted Messenger and did a send receive. This time it worked.
For me this is definitely a dodgy ActiveSync issue.
Additional gmail problems
I've also had email problems using GMail. I originally set up my gmail account as a pop account (I have my own domain forwarded there) and wanted it to reflect my address as my domain. It originally connected and started downloading the emails. Then the account vanished! The emails are still there and taking up the first account slot in my TF3D, but when I go to accounts it is not listed. After a hard reset I restored with PPM backup and it placed the emails back in there, but still no account listed. I also can't open the emails, I just see the envelope icon with the preview of the last message downloaded. I've since added gmail as IMAP, but also had trouble with that in not being able to send emails. I deleted the account and then added again (IMAP) to try and by-pass the auto setup the phone does for GMail, but still no luck. What's worse, it's added this addition to the 3rd little envelope icon in TF3D, so now I have 1. Non-functioning account 2. Empty 3. Current IMAP
Anyone know where this data is stored so I can at least go clear out the first 2 slots so the current account being used will be the first one in the list? Also, anyone figure out the fix for sending emails? I'll try the advanced setting change from The Internet to MediaNet and see if that works. It's rather pointless having the emailing picture phone that you can't email pictures from!
Changed 'The Internet' to MediaNet, still no go on the sending.
the issue is prevalent on all androids: when using htc's mail to add hotmail (or sounds like any email), the synchronization is not quite right... if you have viewed or deleted an email, it is not reflected on the mail server and therefore the next synchronization you will be notified of "new mail" even though you have just read/deleted it.
everyone is blaming the fact it is a POP issue and the solution is to use Exchange or IMAP. there are MANY hits on google with supposed solution. however when i tried them out, i am still getting that annoying problem.
Use K9 mail. I have never had a phantom new mail with any of my non gmail email.
Sent from my Inspire 4G using the power of the dark side.
+1 to K9 mail
tried k9 for 5mins
it doesnt work very well with hotmail (according to the warnings) and i recall i had a problem with hotmail would put up captcha (the image verificaiton) and hinder k9's ability to get mail.
Go to your Hotmail account email option on your computer not your phone.
look for "POP and deleting downloaded messages"
There are 2 options,
Don't let another program delete messages from Hotmail. (If your other program is set to "delete messages from the server," we'll simply move them to a special POP folder. They won't be deleted.)
Do what my other program says-if it says to delete messages, then delete them.
Select the second one. It works for me. Your problem should go away.
For some reason Hotmail Exchange ActiveSync is not the true Exchange ActiveSync.
ah thanks. i recall they recently implemented that feature... that explains why my hero (which was working) also suddenly broke.
edit: it works. all fixed.
now i cant be any happier with my inspire (battery could always be better)
I just set up my hotmail account as an "M$ Exchange ActiveSync" account in the default mail application. I entered m.hotmail.com as server (Found this using Google), set Peaktime from 00:00 to 23:59 and enabled push mail for peak time. Push mail seems to work properly while I'm on my data connection. But when I turn on WiFi to connect to my home router, it doesn't work anymore. I don't get the push service. The mails come in only when I open the App and it syncs. Same for Gmail, even though a mail on my Gmail came in while I syncedwith the default app. Is there any workaround for this? I read about the WiFi policy when the device is in standby, and I found that my setting was already to never turn it off. Can somebody help?
Please do also report if you have the same problem or if another Push solution for Hotmail works for you.
Does nobody here use pushmail?
I think I'm having a similar issue with my phone. I only use GMail, but even then my messages show up sluggishly when I'm connected to WiFi.
I have a GMail notifier extension in my browser, so emails consistently ping when my browser is opened. Unfortunately, the very same notification will take a couple of minutes to show up on my phone.
Don't know if that's a helpful problem report. Hopefully there's something stupid that we're missing that's causing issues?
I use Advanced Email which is great. works really well.
I have my wireless on all the time at work and at home and get push emails from hotmail fine.
So i would say maybe its the software.
Advanced email is very good. I use it alot because it can also get folders you create and not just the inbox.
Subsx said:
I use Advanced Email which is great. works really well.
I have my wireless on all the time at work and at home and get push emails from hotmail fine.
So i would say maybe its the software.
Advanced email is very good. I use it alot because it can also get folders you create and not just the inbox.
Click to expand...
Click to collapse
Thanks for the suggestion, will certainly check it out and post back if it solves the problem. Still, other suggestions/solutions are very welcome.
Sorry its Enhanced Email =]