Hello...
After putting a new ROM on my phone...I'm having a weird issue. First off, I've double and triple checked my settings and they match what gmail requires and how it was set before the new ROM. secondly, all other data services (weather updates, web browsing, phone class, SMS, etc.) are working perfectly.
But if I try to send an email or manually send/receive, my phone pops out a message from my data connection that says "cannot connect: cannot connect with current connection settings. to change your connection settings, tap settings." and then provides a settings link and dismiss button. The rom used the auto config for ATT which seems to have gotten everything else working as expected, but I simply cannot send / receive email.
If i login to gmail directly from opera, everything works fine - but i cannot receive updates right away - slightly annoying.
Where it gets even weirder is the gmail java app will not download or send messages either.
Does anyone have any idea what may be wrong? Would this be a rom specific issue - or is a configuration for my phone wrong?
Thanks in advance everyone
hate to bump...but just curious if anyone else has experienced anything like this.
thanks.
I'm assuming when you typed in your Gmail address, Windows stated it found the setting and configured everything for you. The problem is Windows configures your Internet connection to be "The Internet". Deep inside the Gmail settings their is an option to change this to "MEdia Net". This may be your problem.
Go to MENU, then TOOLS, then OPTIONS, then click on GMAIL. Then click on EDIT ACCOUNT SETUP, then NEXT 4X, then ADVANCED SERVER SETTINGS. Then change THE INTERNET to MEDIANET. Then some more dones, and nexts, and finish. Hopefully this is the problem for you.
I've had similar problems and got to the point where I suspect it is something to do with ActiveSync.
I could receive emails, but not send emails, unless I deleted my account and reset it up again (not ideal). I started to realise this happened after I had connected via USB to certain connections, i.e. not a charger and not a computer, for example a USB car charger. In these situations the message would pop up asking me what I wanted to connect as: ActiveSync, External Harddrive or whatever the other option is.
It seems to me like the phone wasn't getting the right message and was then getting itself very much confused.
Deleting the account and resetting it up helped. Eventually (last weekend) I have Hard reset.
I'm also careful about which USB connections I now use.
Don't know if this provides some insight or use?
UPDATE: THis just happened to me again and I should point out that I don't use gmail, it's my own domain mail hosted by EasySpace. I suspect the problem is HTC Touch Pro though. I have been listening to music on my Touch Pro with a USB multi connector (3.5mm + power + other USB) connected. Wrote an email and it wouldn't send. Disconnected the cable, still wouldn't send, stopped all running apps (Messenger, ActiveSyn, Windows Media), restarted Messenger and did a send receive. This time it worked.
For me this is definitely a dodgy ActiveSync issue.
Additional gmail problems
I've also had email problems using GMail. I originally set up my gmail account as a pop account (I have my own domain forwarded there) and wanted it to reflect my address as my domain. It originally connected and started downloading the emails. Then the account vanished! The emails are still there and taking up the first account slot in my TF3D, but when I go to accounts it is not listed. After a hard reset I restored with PPM backup and it placed the emails back in there, but still no account listed. I also can't open the emails, I just see the envelope icon with the preview of the last message downloaded. I've since added gmail as IMAP, but also had trouble with that in not being able to send emails. I deleted the account and then added again (IMAP) to try and by-pass the auto setup the phone does for GMail, but still no luck. What's worse, it's added this addition to the 3rd little envelope icon in TF3D, so now I have 1. Non-functioning account 2. Empty 3. Current IMAP
Anyone know where this data is stored so I can at least go clear out the first 2 slots so the current account being used will be the first one in the list? Also, anyone figure out the fix for sending emails? I'll try the advanced setting change from The Internet to MediaNet and see if that works. It's rather pointless having the emailing picture phone that you can't email pictures from!
Changed 'The Internet' to MediaNet, still no go on the sending.
Related
Now that i have "the real thing" i would like to setup my gmail account with outlook mobile so that whenever i am connected to wi fi i can download my messages without having to open PIE. I would also like to do the same thing with my hotmail email account. How can i do this?
Have a look here - and then normal po3 account?
http://mail.google.com/support/bin/answer.py?answer=13273
Or here
http://www.pocketpcaddict.com/forums/pocket-pc-tips/15296-gmail-settings.html
I do have POP setup, but it won't download messages, it can connect, but it won't download any messages. As for windows live hotmail, i cant connect with that either, i think it has to do with my settings under connections, then connections. Like with all the network and dialing rules.
you configure the incoming and outgoind mail right?
incoming mail: pop.gmail.com:995
outgoing mail: smtp.gmail.com:465
options: page 2: Outgoing mail requires authetication
Ok so i now got both working, but my gmail automatically removes my messages once they have been downloaded once. How can i fix that?
probably because there no "new messages" set the "Only display messages from the last "x" days to more days
or unset this option
The option was off, and after it had downloaded the messages once and i tried it again they all went away. My Windows Live ones stay the same though.
prefix your user account name with "recent:"
for example, my gmail account is "baarod" so I use "recent:baarod" and my normal password
see http://mail.google.com/support/bin/answer.py?answer=47948&topic=1555
does it need quotes around it? and do i put this infront of the email adress or user name?
EDIT: nevermind i got it. Thanks a ton. Now both are working.
@Baarod
Thanx for the "recent:" tip... this was driving me up against the wall... Have you ever had it that messages you sent from Gmail (sometimes when sent from PPC, always when sent from PC) appears again, from yourself, in your Gmail Inbox?
Yeah. That's "normal" for gmail. Has something to do with it being conversation-based. If you look in gmail through the browser you'll see that actually the same thing happens, your responses to email get attached to the message you replied to.
anyway to turn it off?
So, I've had no problem with GMail on my Dash pretty much from the day I set it up. Pretty much the only thing I've tweaked is the setting for how often it checks my mail. But for some reason, about two weeks ago, I stopped being able to send mail. I can still receive messages, but I get a rather unhappy screen telling me that it can't find the GMail SMTP server, and asks me to make sure I have network coverage. I've got at least five bars, and I get the exact same result when I try to send messages via WiFi.
Before you ask, yes, I've got SSL turned on, and I also tried appending the traditional SMTP address (smtp.gmail.com) with Port numbers (smtp.gmail.com:587 and smtp.gmail.com:465), neither one of them made a difference. And I'm sure that smtp.gmail.com is the correct address to use, because I have the same address in my laptop settings and it has no problem with this.
Any idea what the cause is, or has anyone else experienced this problem?
I have the same problem. It worked fine for some weeks, but then suddenly stopped working.
Delete the gmail account. Add your gmail account(connected to internet) and allow the wizzard to get the email account setting automatically. By doing it it gets necessary settings.
*May be* this will fix the issue.
Yup, i had the same thing happen, and deleting the account and re-configuring (I did it manually) fixed it.
tytnguy said:
Delete the gmail account. Add your gmail account(connected to internet) and allow the wizzard to get the email account setting automatically. By doing it it gets necessary settings.
*May be* this will fix the issue.
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Thanks a lot! That solved my problem!
Hey I am having this identical problem on my Hermes, and have already deleted and re-added the account once. It fixed it for a while, but then it happened again. Unable to send due to unable to contact SMTP, check connections etc..
Any further thoughts? I don't want to have to continuously delete and re-add the account..
I'm also experiencing the exact same problem. Has anyone found a solution?
I have this problem too, the microsoft fix won't install on my PDACorner 6.1 rom, does 6.5 fix it :~
Hi people... WM6.0 is bugging me - every time I send/receive it deletes all of my old mail... Is there any way to turn this off?
Thanks in advance!
No ideas?
I have the same issue with GMAIL, but could not find a setting on the device to stop the inbox deletes. Also, the gmail pop3 settings online are not that clear on what to do?
I have the same problem, and the only way I found to keep my important mail, is by moving them to the spam folder...
If you configure the settings for the mail account to download "All messages" then they won't get deleted unless you delete them manually (in which case they'll disappear next time you send/receive). Just make sure you've only got what you need in your server Inbox....or you've got an unlimited data plan as it may take a while to download them all!!
By default, new mail accounts are setup to download "messages from the last three days" IIRC, which is why messages older than that will disappear from the phone's Inbox on a send/receive.
HTH,
Mark.
Mark Crouch said:
If you configure the settings for the mail account to download "All messages" then they won't get deleted unless you delete them manually (in which case they'll disappear next time you send/receive). Just make sure you've only got what you need in your server Inbox....or you've got an unlimited data plan as it may take a while to download them all!!
By default, new mail accounts are setup to download "messages from the last three days" IIRC, which is why messages older than that will disappear from the phone's Inbox on a send/receive.
HTH,
Mark.
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gmail has a problem that it deletes any read mail. Kinda sucks, but it happens
In the Gmail options (not on your phone, but on the webpage) you can set it to retain a copy of the mail after POP retrieval.
bowlopho said:
gmail has a problem that it deletes any read mail. Kinda sucks, but it happens
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It's not a GMail problem, this happens with all my POP3 accounts. My retrieval settings are already on All Mail - any more bright ideas?
My sister recent went from a Blackberry to a Thunderbolt. She liked how on the BB she could delete an email off her phone and still keep it on the server and wants to know if it's possible to do this on the Tbolt. She doesn't use gmail. It's a Cox Communications email account. Is it possible to do this on Android?
Sent from my PC36100 using Tapatalk
Stolen from another forum (original post regarded an EVO - but likely applies to all Android OS phones.
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Mail accounts use one of 3 protocols: Exchange, IMAP and POP. Both Hotmail (as of a few weeks ago) and Exchange use over-the-air (Active) sync technology so when you delete a message on your phone, it's removed from the server and thus your client program as well (web/Outlook). IMAP also supports a similar 2-way update.
In order to only delete messages off your phone but not the server, you need to set up your mail accounts with POP instead. POP downloads a copy of and sends mail to/from the server -- nothing else. Hotmail supports POP but your Exchange server may or may not (a lot of larger companies policies do not). You'd have to contact the Administrators to find that out.
If they don't allow POP on Exchange, then ask if they can forward a copy of your mail to another public mail service, like Gmail. Then you can add the Gmail account to your phone via POP.
Remember, if you still want to sync your Contacts and Calendar with Exchange, you need to keep those and just uncheck Mail instead of deleting the Exchange account entirely.
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My 2c:
Not sure if it will work - I personally just delete on the fly, be damned the server. However, when I had an old LG v11000 (Envy Touch) I had the VZW email service on it - and even if I deleted from the phone, it was sitting on the server when I logged into Gmail. It was set up "POP3" style.
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
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Is that under the phone settings?
Sent from my PC36100 using Tapatalk
I believe its under settings int he mail app. as in go to the mail app then press menu more settings etc to get there as listed.
not sure about your email client but doesnt imap do that or you can choose to change it how you want it
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
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Click to collapse
That worked. Thanks.
Glad I could help. Sorry didn't see your previous post till now.
VolDroid said:
IF you go under mail/menu/more/settings/send & Receive you can check the box that says "delete mail on server" to turn it on or off. I turn it off so that it will leave a copy on the server but remove it from my phone.
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Click to collapse
I am having the same, or a similar problem. On my PC I use POP3 to access my mail; the ISP recommended using IMAP on the HTC (with different "in" and "out" mailbox settings for the HTC IMAP i.e. on the HTC two different settings for in and out). Was working fine but then found that messages I had received on my HTC were not appearing on my PC when I got home (my PC had been off, usually it is on, syncing every 2 minutes). I think this is because I had deleted them from my HTC in the meantime.
Trouble is, there is no setting ""delete mail on server" to check or uncheck under mail/menu/more/settings/send & receive, so I cannot follow the above advice. Only Mail size limit, Update schedule, Download options (it's not in there), Auto download message, Folder to sync, Reply with original text and Always bcc me.
What am I missing please ? Software says it is Android 2.3.3.
Thanks in advance.
I use K9 mail and go to more/settings/fetching mail/when I delete
I am flummoxed. I changed the HTC settings from IMAP to POP and did some tests; nothing being deleted ie still available on server. But when I looked at "Send and receive" options, I now have a list with 2 new option, inluding ""delete mail on server". It was not there before. Honest !!
I have been bak and re-set the thing to IMAP, and then the option about deleting from the server disappears again. So I am not going mad. But why should the options be different ?
low on memory
My father In-law has a Thunderbolt and is constantly having a low on memory issue on his phone.. When I go and look at his app's, his exchange is hogging up 2.6 gigs of memory while everything else (APPS) is using only KB'S of memory nothing big.. How would I be able to transfer his exchange email to the SD card,, He has a 32 gig card with 26 gigs of it being free.
Thanks for your help.
I just set up my hotmail account as an "M$ Exchange ActiveSync" account in the default mail application. I entered m.hotmail.com as server (Found this using Google), set Peaktime from 00:00 to 23:59 and enabled push mail for peak time. Push mail seems to work properly while I'm on my data connection. But when I turn on WiFi to connect to my home router, it doesn't work anymore. I don't get the push service. The mails come in only when I open the App and it syncs. Same for Gmail, even though a mail on my Gmail came in while I syncedwith the default app. Is there any workaround for this? I read about the WiFi policy when the device is in standby, and I found that my setting was already to never turn it off. Can somebody help?
Please do also report if you have the same problem or if another Push solution for Hotmail works for you.
Does nobody here use pushmail?
I think I'm having a similar issue with my phone. I only use GMail, but even then my messages show up sluggishly when I'm connected to WiFi.
I have a GMail notifier extension in my browser, so emails consistently ping when my browser is opened. Unfortunately, the very same notification will take a couple of minutes to show up on my phone.
Don't know if that's a helpful problem report. Hopefully there's something stupid that we're missing that's causing issues?
I use Advanced Email which is great. works really well.
I have my wireless on all the time at work and at home and get push emails from hotmail fine.
So i would say maybe its the software.
Advanced email is very good. I use it alot because it can also get folders you create and not just the inbox.
Subsx said:
I use Advanced Email which is great. works really well.
I have my wireless on all the time at work and at home and get push emails from hotmail fine.
So i would say maybe its the software.
Advanced email is very good. I use it alot because it can also get folders you create and not just the inbox.
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Thanks for the suggestion, will certainly check it out and post back if it solves the problem. Still, other suggestions/solutions are very welcome.
Sorry its Enhanced Email =]